Its really acting weird. he ran it the base filled with water at the end of the cycle. . hit the cancl thn it DRAINed ok, nxt time instead of the clean light turns on at the end of the cycle. the cancel light come on then the dishwasher drained.. then after it stopped the clean light did not come on even though the dishes were clean. Installed new main board and tested. Dishwasher is now fixed.
“Matt, did an excellent job he’s very technical savvy, and he’s very punctual and very polite and professional.”
The end of the gasket was pulling out. Stretched the gasket and got it back in good. I did not need to replace it. The customer looked at it and thought it was good.
“I have had Omega service a couple of our appliances and they got us all squared away.”
Frost building up quite a bit on the back wall by the evaporator fan. Looked like the door probably got left open at some point, allowing frost to begin to build up, and now there's ice in the tracks of the drawers. I took door off, bins out, steamed and cleaned out the freezer. Nice and clean now. Door seals nicely.
“Fantastic service from Nate. He was on time, fast, and very professional. Even my ShihTzu’s liked him.”
Customer complaint is, does not spin and roaring. Inspected and tested. Theres standing water in the washer. Found its not draining. I removed the drain pump and the impeller is broken off. Installed new drain pump and tested. Washer is draining and spinning great. Washer is now fixed.
Leaking from valve, water line elbow and a crack in waterline. Used plumbers tape for valve connection, replaced a small section of waterline, and an elbow. No leaks now.
“Very friendly, thoughtful and knowledgeable. Did an excellent approach to trouble shooting the problems while keeping me informed of potential costs. I will call upon Onega the next time I have appliance issues. Thsnks”
Dryer is dead. Found no power coming to outlet (240). Checked breaker, and something is weird with the breaker switch when you flip it. It doesnt click or have the normal tension. Customer will have an electrician come over.
“Great communication - loved the ability to track where Nate was on the website so I knew what time he would arrive. He was incredibly kind, knowledgeable, and personable! Highly recommend :)”
Kyle F.
GE DryerAug 22, 2023Corcoran, MNTechnician: Phillip
Model GTDP280ED0WW
The dryer would start but then stop a few seconds later. I found the belt is broken. I used the dryer bearing kit. I greased the main bearing and idler wheel. The dryer is working good now.
Customer complaint is, wants a maintenance cleaning. Disassembled dryer from front and back and vacuumed out. Belt, rollers and idler pulley look good. The venting material is the flexible foil. Customer approved repairs. Installed new vent from back of dryer to the wall. Dryer is working great.
“Matt did an excellent job. He was very professional. By all means, I would like for him to come back for the next job.
Very happy customer!”
Found that the evaporator drain is frozen over and leaks water onto bottom of freezer. Needs new drain kit. Customer approved estimate. Defrosted ice build up and added new drain kit. Tested and now drains into drip pan and no longer leaks onto bottom of freezer. Refrigerator is workin good.
“Great service from getting appt set to my work done. Delta did great job explaining what was wrong with our appliance and taking care of the issue. Thank you.”
Nick L.
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