Service History 121 - Omega Force Appliance Repair

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG627UIW0

Near Eden Prairie, MN 55347

Adam

Job Details: 02/24/2022

Unit shaked and rattle a lot more then usual. It is a stacked unit and also had a squeaky noise. Found the blower was full of lint. Cleaned out lint. Also noticed the idler was squeaky. Oiled rollers Als. Replaced idler 131863007. Reassembled unit and everything was running great. Customer has happy with how quite everything was. Part used of truck stock 131863007; used 1 131863007 (IDLER ARM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Blaine, MN 55449

Matt

Job Details: 02/24/2022

"Customer complaint is, CEILING BELOW FRIDGE HAS WATER STAIN. LEAKING SOMEWHERE FROM FRIDGE. Inspected refrigerator and can not find any leaks. I pulled it out and everything was dry underneath and behind it. I can not find a model and serial number either."

We serviced a

GE REFRIGERATOR

Model GSE25HMHJHES

Near Andover, MN 55304

Matt

Job Details: 02/24/2022

"Customer complaint is, LIGHTS ARE OUT IN THE FREEZER. Inspected and tested. The freezer led board was dead. Installed new led board and it flickered and then went out. The board hums every time you open the freezer door. The main board has failed. Needs a new board, LED module and holder. Part numbers WR55X28660, WR55X26671 and WR02X28661. I cant figure out the board because it keeps substituting different parts. Dana can you call this in and see what they want to do. ; saved tckt , states that autho needed"

We serviced a

ELECTROLUX MICROWAVE

Model E30MO65GSSB

Near Ramsey, MN 55303

Matt

Job Details: 02/24/2022

"Customer complaint is, NO HEAT WITH MIC OR CONVECTION SIDE. Inspected and tested. Found the bottom door switch has failed. I recommended replacing all 4 switches, but found are door switches do not slide onto the post. It would be expensive to order new switches, so customer was okay with me sanding down the post for the failed micro switch. Quoted customer to install new switch. Customer approved repairs. I sanded down the post and installed new micro switch. Tested microwave and its working great. Microwave is now fixed. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

MAYTAG FREEZER

Model MQU1556AEW

Near Otsego, MN 55330

Matt

Job Details: 02/24/2022

"I do not have this part, so Im rescheduling for Tuesday. ; schdld next appmnt for 3/1 TUE !"

We serviced a

GE REFRIGERATOR

Model Gzs22dsjkfss

Near Chanhassen, MN 55317

Adam

Job Details: 02/24/2022

Waterline in back was busted. Needed the part the Jared preorder. Put the part in and turned water on. Everything is working great. Ran 2 jugs of water through line to make sure everything is working great. Part number used wr02x13774

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Mound, MN 55364

Adam

Job Details: 02/24/2022

Customer complaint was leaking out right front. I ran dishwasher for 30 min with no leak. I found the lower spray arm was a little plugged up so cleaned that out and also the bottom door seal had good build up under it. I cleaned it out seal does sit up lightly on right side. If problem continues we need to order bottom door seal and replace it. Bottom seal is W10909089.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9564JQ0

Near Long Lake, MN 55356

Adam

Job Details: 02/24/2022

Unit wouldnt go in to spin. Found the coupler was busted also noticed the transmission was making a winding noise. Customer is going to remodel the mud room any way and wanted to replace it with a stack unit.

We serviced a

KENMORE MICROWAVE

Model 790.8033331

Near Rogers, MN 55374

Phillip

Job Details: 02/24/2022

I installed the choke kit and replaced the fuse. The microwave is working great. ; used 1 MICRO2 (20 AMP FUSE) from stock

We serviced a

GE REFRIGERATOR

Model GSHF6HGDCCWW

Near Minneapolis, MN 55423

Delton

Job Details: 02/24/2022

Found that water was shut off to fridge. Also shelf inside freezer was not inserted correctly pushing against door causing it to pop open. Turned on water and repositioned shelf. Water and ice maker now work and door now closes and no longer pops opens. Refrigerator is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Burnsville, MN 55337

Delton

Job Details: 02/24/2022

"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good."

We serviced a

AMANA REFRIGERATOR

Model SBD20KW/P11771WW

Near Burnsville, MN 55337

Delton

Job Details: 02/24/2022

"Found that the evaporator drain tube was clogged and frozen over. Unclogged drain tube, tested and now drains into drip pan and no longer leaks. Refrigerator is working good."

We serviced a

BOSCH DISHWASHER

Model SHP68TL5UC/01

Near Apple Valley, MN 55124

Delton

Job Details: 02/24/2022

Found that the dishwasher drain hose has extension added and whoever installed it pulled it too tight? and the drainhose on dishwasher was leaking when draining and giving leak error. Tightened hose and no leaks.If problem continues will need to replace drain hose.

We serviced a

DACOR RANGE- DUAL FUEL

Model DR30D/NG

Near Minneapolis, MN 55419

Nate

Job Details: 02/24/2022

"Says 75 degrees but it shoots up to 550. Found a bad temp sensor, but even after replacing, still stays at 75 on display, but goes to 500. Needs new main display board. PW ordered, quoted 401 for board. Coming back Monday to install. ; used 1 wpW10131825 (TEMP SENSOR) from stock"

We serviced a

MAYTAG MICROWAVE

Model MMV5208WW1

Near Minneapolis, MN 55417

Nate

Job Details: 02/24/2022

"Not displaying anything. Needed a new control board. Replaced board, works great now."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT83TEK4

Near Minneapolis, MN 55417

Nate

Job Details: 02/24/2022

Replaced bad fan that was barely running. Mostly just humming. Fan runs great now. Strong and quiet.

We serviced a

KENMORE RANGE- GAS

Model 79075651002

Near Minneapolis, MN 55412

Nate

Job Details: 02/24/2022

"Not baking or broiling. Found a bad bake ignitor, and also found some wires chewed up and a dead mouse. Replaced the broken wires, bakes and broils great now. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE DRYER- ELECTRIC

Model GTD42EASJ2WW

Near Chaska, MN 55318

Adam

Job Details: 02/23/2022

Unit motor would turn on if holding the start button but wouldnt spin. Found that belt was broken quoted customer for belt then also for the maintenance kit which includes the belt but customer rather see if they can have a friend repair it. Also went over service plan and let her know she would get 2 months discounted off her total. Still rather see if she could call in a favor. Part for kit WE49x20697. LaborJ13; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT83TEK4

Near Minneapolis, MN 55417

Nate

Job Details: 02/23/2022

"Fridge running loud. Found a bad condenserFan motor. Ordered new one, picking up today. Also, missing cardboard compressor cover, customer will order that and install themselves. ; ordrd 1 5303918774 (Fan motor)"

We serviced a

LG WASHER FRONT LOA

Model WM3500CW/01

Near Maple Grove, MN 55369

Phillip

Job Details: 02/23/2022

"We I arrived I found the washer taking apart. The control panel removed, the top and back removed. I found the door locker was broken and I was not getting 120 volts to the door locker. I went to Sundberg and got the door locker and pcb. I replaced the locker and pcb. The washer is working as it should. I reassembled the washer. ; pckd up 1 EBF61315802 (Assy locker) and 1 EBR74282090 (Assembly pcb)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Minneapolis, MN 55438

Delton

Job Details: 02/23/2022

"Found that idler wheel broke. Customer approved estimate, Replaced ilder wheel, Tested and dryer tumbling, heating and working good.; used 1 DE634A (PULLEY) from stock"

We serviced a

ROPER WASHER TOP LOAD

Model RAX4233PQ0

Near Eden Prairie, MN 55347

Adam

Job Details: 02/23/2022

Found the coupler wasnt fitted all the way to motor refitted and ran a complete cycle and everything is great. Customer also said its running normal.

We serviced a

BOSCH DISHWASHER

Model SHP68T55UC/07

Near Eden Prairie, MN 55346

Adam

Job Details: 02/23/2022

Unit was giving a leak error code. There was a build up of water in bottom catch pan. Cleaned out the water and started up unit. Unit started leaking from 00751950 - Altern.water distributor. Ordered part from vendor and rescheduled for friday; ordrng 1 00751950 (Altern. Water distributor)

We serviced a

LG WASHER FRONT LOA

Model WM3570HVA

Near Minnetonka, MN 55345

Adam

Job Details: 02/23/2022

When in spin mode unit would shut down and put a LE error code. Removed rotor and stater and checked for any defects. None was showing tested the main control board to hall sensor and tested hall sensor 6501KW2002A. Sensor was bad. Replaced sensor and put unit in to spin and unit worked as its supposed to. Went through test mode also. ; used 1 6501KW2002A (HALL SENSOR) from stock

We serviced a

LG DRYER- GAS

Model DLGX3361V

Near Hopkins, MN 55343

Nate

Job Details: 02/23/2022

Running loud. Found a roller that had a worn down bearing. Replaced roller and vacuumed out dryer. Runs great now.; used 1 4581EL3001E (ROLLER) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model LSE7806ACE

Near Savage, MN 55378

Delton

Job Details: 02/23/2022

"Found that blower wheel was worn and making loud rattling noise when running. Customer approved estimate. Replaced blower wheel and cleaned out inside of lint build up, Tested and dryer now runs quiet and is working good.; used 1 Y303836 (BLOWER) from stock"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AW/A2

Near Minneapolis, MN 55409

Nate

Job Details: 02/23/2022

"Giving AC6 error. Checked over main user interface and the PBA and inverter. Unplugged wires and replugged. No signs of damage on any board. PBA follows tech guide of the flashing light and how it should flash with power on and off. Quoted customer for both boards, they are going to buy one off eBay since its on backorder. They will replace boards themselves."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR8233EQ1

Near St. Cloud, MN 56301

Seth

Job Details: 02/23/2022

I replaced the failed timer and tested it. It is now fixed

We serviced a

SPEED QUEEN DRYER- ELECTRIC

Model HE6003W

Near Richfield, MN 55423

Delton

Job Details: 02/23/2022

"Found that high limit was open and cut power to element. Reset thermostat, dryer is heating and cycling heat good with vent disconnected and connected, is cycling good.All thermostats are discontinued and NLA. Informed customer to use it but if problem happens again to call back and might be possible that we can find parts.High limit 56082; cycling thermostat 56081, 56471, 56410"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH0

Near Mound, MN 55364

Adam

Job Details: 02/23/2022

Found that the cable for the door spring was broken so the door would drop. Replaced 8194001 linkage kit to fix the problem. Everything now is operating the way its supposed to. ; used 1 8194001 (LINKAGE KIT) from stock

We serviced a

LG REFRIGERATOR

Model LSC27914ST/00

Near Monticello, MN 55362

Seth

Job Details: 02/23/2022

"Customer complains that the water line on the back of the fridge has a leak. Upon arrival and inspection the typical 5/16 line that feeds the water dispenser had gotten dried and was leaking. I replaced it and used a union inside the cavity. I tested it for leaks and its not thinking anymore. Well while on site I went ahead and cleaned the defrost drain flapper valve it had a little bit of stuff in it. The fridge is now fixed; used 1 FITTING4 (5/16' JG FITTING), and 4 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"

We serviced a

GE DISHWASHER

Model N/A

Near Richfield, MN 55423

Delton

Job Details: 02/23/2022

"Slow drain. Found that drain trap inside dishwasher was clogged with debris. I cleaned out filter and debris,tested and dishwasher now drains and no leaks. Dishwasher is working good."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW75HEFW0

Near Zimmerman, MN 55398

Matt

Job Details: 02/23/2022

"Customer complaint is, STOPPED, ERROR F3E1. REPLACED THE VALVES ALREADY. Inspected and tested. Found a F3E1 error and the drain pump running continuously and door doesnt unlock. I removed the air gap on the back of washer and it was plugged up pretty good. I cleaned it out and tested. Washer is still doing the same thing. Needs a new pressure sensor. Im supposed to have one in stock, but I cant find one on my vehicle. Customer is going to go pick one up and replace it himself."

We serviced a

KENMORE DRYER- GAS

Model 110.7790279

Near Elk River, MN 55330

Matt

Job Details: 02/23/2022

"Customer complaint is, VENT OUTSIDE HAD SMOKE COMING OUT WHEN UNIT WAS IN USE. CUST NOT SURE IF DRYER OR VENT ISSUE. Inspected and tested. Dryer got up to 280F before I shut it off. Airflow on outside of house is only 13mph and back of dryer is 25mph. With vent disconnected dryer is cycling between 225F and 115F consistently. The problem is with the vent. The inside of dryer and bulkhead are really full of lint. Quoted customer to clean out dryer. Customer approved work. Disassembled dryer and found there had been a lint fire. Cleaned out inside of dryer and bulkhead. Dryer vent needs to be addressed before using dryer. . ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, MN 55427

Nate

Job Details: 02/23/2022

"Not drying dishes. Had a bad heater. Replaced heater, ran through test mode. Heats great now.. ; used 1 W10518394 (HEATER) from stock"

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KEBS208DBS11

Near Maple Plain, MN 55359

Phillip

Job Details: 02/23/2022

The customer complaint was food is cooking unevenly and not getting done. I found the broil element was hanging down on the right side witch could cause food to cook unevenly because the outer broil element does cycle on and off during the bake cycle. The customer was putting tinfoil on the oven liner bottom. I instructed the customer the issue of putting tinfoil on the bottom or covering the rack with foil. I showed them how to use the foil per the user manual instructions. The door shuts tight and has no heat loss. The oven cycles properly and is maintains the proper temps. I fixed the broil element so it does not hang down. No more issue found. Which the oven set to 350 it was averaging around 360. I lowered the temp by 5 degrees.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBG2277RF8

Near Minneapolis, MN 55426

Phillip

Job Details: 02/23/2022

The customer said the fridge had been making some noises lately but nothing in the last couple days. There is a little frost build up on the evap over and on food Im the freezer. I found the freezer door is rubbing on the wood cabinet. I pulled the fridge out about 1. I advised the customer to put a block a wood behind the unit so it doesnt slide back. The customer will defrost the freezer. I did not use any parts today.

We serviced a

AMANA DRYER- ELECTRIC

Model NED7200TW

Near Elk River, MN 55330

Matt

Job Details: 02/23/2022

"Customer complaint is, LID IS LOOSE & RATTLES OVER SOUND OF THE DRUM ISNT SURE IF BOTH ARE LOOSE. Inspected and tested. Found the idler pulley had failed and the blower wheel was full of lint. Quoted customer to install new idler pulley and vacuum out inside of dryer. Customer approved repairs. Installed new idler pulley and cleaned out inside of dryer. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"

We serviced a

LG REFRIGERATOR

Model LMXS28626S/04

Near Minneapolis, MN 55443

Matt

Job Details: 02/23/2022

"Customer complaint is, WATER LINE ISSUE, PIECE BROKE OFF WHEN CHANGING THE FILTER. Inspected and tested. Found the filter head was broken and water was dumping out the back of it. Installed new filter head and tested. Water is dispensing great and no leaks. Refrigerator is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDTSR/AA08

Near Saint Michael, MN 55376

Matt

Job Details: 02/23/2022

"Customer complaint is, FREEZER IS COLD (BUT NOT SUPER COLD) BUT FF NOT COOLING HAS TO USE POWER COOL TO KEEP TEMPS DOWN. Customer has already had this problem addressed multiple times under warranty and it still keeps doing it. This refrigerator has the ice maker that keeps freezing up to, but customer doesnt want us to do anything with it. Inspected and tested. Found a 22C, 25C and 40C errors. The FF evaporator cover is covered in frost. This is going to need both FF sensors part numbers DA32-10104N and DA32-00011C. Also going to need the drain kit and heater. Can you look up parts and call customer with quote and order parts if she wants to do the repairs. I let customer know that it is going to need to be unplugged with doors open for 24-48 hours before we come back. If you could just remind her that would be great. ; saved tckt"

We serviced a

SAMSUNG RANGE- GAS

Model NX58H5600SS/AA

Near Saint Paul, MN 55118

Delton

Job Details: 02/23/2022

"Found that the igniter is weak and doesnt ignite fully causing gas smell. Replaced igniter, tested and oven heats and no smell of gas. Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE REFRIGERATOR

Model PFE28RSHGSS

Near Otsego, MN 55301

Matt

Job Details: 02/22/2022

"Customer complaint is, TOO COLD ITEMS IN TEMPERATURE-CONTROLLED DRAWERS ARE FREEZING. Inspected and tested. Found the evaporator was completely frosted over. I can get the heater to come on in test mode. Also the FF evaporator cover foam is falling apart. Needs a new board, evaporator cover and sensors. Quoted customer to install parts. Customer approved repairs. Parts on order. ; ordrd 1 WR17X27084 (Evaporator cover) and 1 WR50X10108 (Defrost thermostat) and 1 WR55X10025 (Evaporator thermistor) and 1 WR55X37006 (Board)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US0A

Near Minneapolis, MN 55422

Nate

Job Details: 02/22/2022

"Not draining and leaking. Found the bottom wiper had slipped out. Reinserted it, and showed customer how to clean filter, which was clogged up with broken glass and hair. Drains great now."

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG

Near Minneapolis, MN 55408

Nate

Job Details: 02/22/2022

"Not draining. Took apart drain pump and found a clear rubber band wrapped around the impeller. After removing it and getting it back together, drains great now."

We serviced a

LG REFRIGERATOR

Model LFC25765ST/00

Near Annandale, MN 55302

Seth

Job Details: 02/22/2022

Not cooling. Failed sealed system no frost after it ran for 15 minutes. Please call into authorizations. ; saved tckt

We serviced a

LG RANGE- ELECTRIC

Model LRE3091ST

Near Eden Prairie, MN 55346

Adam

Job Details: 02/22/2022

Bake element wouldnt kick on. Tested element and tested perfectly. Tested voltage to element and was none. Found the relay was bad. Attempted to repair board didnt work. Replaced control board and everything is working great. ; ordrd 1 EBR60969202 (Main control)

We serviced a

ROPER WASHER TOP LOAD

Model RAX4233PQ0

Near Eden Prairie, MN 55347

Adam

Job Details: 02/22/2022

Unit wouldnt go in to spin found that the coupler was busted. Replaced the coupler and everything is operating correctly. tested spin and agitate works perfectly. ; used 1 285753A (DD COUPLER) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model wtw57esvw1

Near Otsego, MN 55330

Matt

Job Details: 02/22/2022

"Customer complaint is, WONT START. Inspected and tested. Found the lid switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new lid switch and tested. Washer is working great. Washer is now fixed. ; used 1 WP8318084 (LID SWITCH) from stock"

We serviced a

AMANA REFRIGERATOR

Model ARB9058CS

Near Excelsior, MN 55331

Adam

Job Details: 02/22/2022

Found that unit was running the compressor replace start relay and compressor fired up. Unit started cooling right away. Advised customer it will take about 24hr to be back at normal temps. Also advised customer to watch for the dials on the unit because was almost turned off because of bumping it; used 1 PR041 (COMPRESSOR RELAY) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA01

Near Big Lake, MN 55309

Seth

Job Details: 02/22/2022

"Customer complains that the dishwasher has an error code. Upon arrival at inspection I found a customer had installed a new garbage disposal but that is not affected this issue. It has a water overflow error. I quoted ; ordrng 1 DD82-01139B (Board), ordrd 1 763-218-6570 (Sensor)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF338AAW/XAA

Near Rogers, MN 55374

Adam

Job Details: 02/22/2022

Found the unit was not draining. Testing the drain pump found that it was good. Jumped the pump and it works perfectly. Found the relay on the board has failed and cant repair. Quoted for new board DC92-00154A

We serviced a

GE REFRIGERATOR

Model DFE28JMKBES

Near Otsego, MN 55330

Matt

Job Details: 02/22/2022

"Customer complaint is, MEAT AND CHEESE DRAWER FREEZES STUFF BUT REST OF FF IS WARM. Inspected and tested. Found the FF compartment evaporator fan has failed. Quoted customer to install new fan. Customer approved repairs. Installed new FF evaporator fan and tested. Refrigerator is now fixed. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

FRIGIDAIRE STACKED DRYER

Model FFLG4033QT0

Near Elk River, MN 55330

Matt

Job Details: 02/22/2022

"Customer complaint is, WON'T TURN ON. Inspected and tested. Dryer cycle selector switch wasnt responding. Unplugged dryer and inspected electrical. Everything looks good. Reassembled and tested and dryer is now working great and I cant get it to fail. Advised customer to use it and if it does it again we should replace the cycle selector switch and board. Part numbers 137493400 and 5304500455. It would be around $400. to replace both."

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE595R0ABBB/AA

Near Monticello, MN 55362

Seth

Job Details: 02/22/2022

I replace the convection fan and had to rewire for the new design. I tested it and its now fixed.

We serviced a

KENMORE WASHER TOP LOAD

Model 110.286227

Near Plymouth, MN 55442

Matt

Job Details: 02/22/2022

"Customer complaint is, LEAKING WATER ALL OVER. . Inspected and tested. Ran washer on the super cycle with a load of towels and it never leaked. Customer put another lint screen on the end of the drain hose that dumps into the sink and its plugged again and spraying out of the sink onto the floor. The only water I see on the floor is coming from the sink. "

We serviced a

MAYTAG DRYER- ELECTRIC

Model DE410

Near Minneapolis, MN 55419

Nate

Job Details: 02/22/2022

"Taking a long time to dry and it smells like burning. Found that the blower wheel was stripped and broken. Replaced it, now instead of zero mph behind dryer and 280 degrees inside, its 30 mph and 220. Airflow outside is low still so told customer to have vent cleaned before running with vent connected otherwise could see a blown fuse. ; used 1 Y303836 (BLOWER) from stock"

We serviced a

FISHER PAYKEL WASHER TOP LOAD

Model GWL12US

Near Minneapolis, MN 55446

Phillip

Job Details: 02/22/2022

"The washer was full of water and would not drain. I found the drain pump was locked up. I replaced the drain pump and the drain pump fuse. I ran a rinse cycle, it drains and spins good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SG/AA

Near Plymouth, MN 55446

Phillip

Job Details: 02/22/2022

I thawed the ice compartment. I installed the kit and used the silicone. Ran the ice maker and it worked fine. Advised to give it 24 hours to cool and make ice.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UIW0

Near Plymouth, MN 55446

Phillip

Job Details: 02/22/2022

The customer complaint is that when then press power nothing powers up. Everything is hooked up correctly and the connections looked good. I have seen this issue before and it was the main control that was the issue. I replaced the mai control board and tested the operation. It powers on and off as it should with no issues. Please bill accordingly. ; states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDTSR/AA08

Near Saint Michael, MN 55376

Matt

Job Details: 02/22/2022

"Customer wasnt home, so I rescheduled her for tomorrow. ; schdld next appmnt for 2/23 WED !"

We serviced a

GE DISHWASHER

Model DDT575SSF2SS

Near Rogers, MN 55374

Phillip

Job Details: 02/22/2022

The water is not hard there there is signs of soap buildup. Advise the customer to clean with oil and switch soaps to the finish tablets. I found that the upper rack is not getting as much water supplied to the spray arms as it should. I found the duct seal going into the diverter cap is deteriorated and allowing water to not supply the upper rack spray arms as it should. Ordering the duct seal.; ordrd 1 WD08X10098 (Duct Seal)

We serviced a

LG WASHER FRONT LOA

Model WM3250HVA

Near Saint Michael, MN 55376

Phillip

Job Details: 02/22/2022

The washer would not drain and the pump was noisy. I found the impeller on the drain pump was broken. I replaced the drain pump and tested. Its draining good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW70HEBW1

Near Minneapolis, MN 55416

Delton

Job Details: 02/22/2022

"Replaced water valve, tested and washer no longer leaks by itself. Washer is working good."

We serviced a

KENMORE DRYER- ELECTRIC

Model GEW9200LW1

Near Minneapolis, MN 55424

Delton

Job Details: 02/22/2022

"Found that the heating element is open and not heating. Customer approved estimate. Replaced element, tested a dryer is heating and working good.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8800YC0

Near Woodbury, MN 55125

Delton

Job Details: 02/22/2022

Found that washer is not spinning. The hub plastic is worn out so it wont catch the spin. Which then started to wear out the plastic tub where hub sits on so it only agitates bearing shaft is also worn out along with wash plate. Maybe i could reuse inner tub but if that is the care it would be very expesive to fix. Either way customer declined estimate and will purchase new washer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSVA

Near Apple Valley, MN 55124

Delton

Job Details: 02/22/2022

Fridge no cooling at all. Found that compressor is shorted and melted relay. Compressor is bad. Send in to autho.; saved tckt

We serviced a

FRIGIDAIRE DISHWASHER

Model Ffid2423rs

Near Saint Michael, MN 55376

Phillip

Job Details: 02/22/2022

The dishwasher was not draining properly. I found a Pistachio shell stuck in a dream pump. I Remove the pistachio shell and now its draining perfectly.

We serviced a

GE DRYER- ELECTRIC

Model DWSR483EB0WW

Near Minneapolis, MN 55445

Nate

Job Details: 02/22/2022

Running loud. Replaced bad front bearing kit and glides. Runs much quieter now. Vacuumed out the dryer too. ; used 1 WE1M504 (WHITE GLIDE) from stock

We serviced a

GE DISHWASHER

Model GDP665SYN0FS

Near Saint Michael, MN 55376

Phillip

Job Details: 02/22/2022

Water is leaking from the floating sump seal. I tried to clean the end of the pump and push it in tight but it still leaks. Im ordering the floating seal. ; ordrd 1 WD08X27458 (Floating seal)

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFMG617siwo

Near Maple Grove, MN 55311

Nate

Job Details: 02/22/2022

Burnt on the back vent. Tons of lint. Totally cleaned out dryer and installed new vent. Runs and heats great now.

We serviced a

JENN-AIR RANGE- GAS

Model JGS9900CDS02

Near Minneapolis, MN 55419

Nate

Job Details: 02/18/2022

"Not heating. Found a bad ignitor. Our ignitor was still under warranty, so only charged labor. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7500SR/AA

Near Saint Paul, MN 55116

Delton

Job Details: 02/18/2022

"Found that water was leaking water from upper wire holes and hinge holes. Found that the top of refrigerator cabinet is bulged. I can push down on bulge and hear water sloshing around. I ran ice maker test and it cycles but the water ice fill hole is frozen over so water somehow is spraying inside cavity and is inside insulation in cabinet (see pictures) since water is inside cabinet and insulation, cannot be repaired.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800BQ0

Near Osseo, MN 55311

Nate

Job Details: 02/18/2022

"Washer stopped during a load and was wet. I ran it through test mode 4 times, everything works great. Did find that it has a shift actuator error. At end of calibration mode it got stuck. Recommended replacing shift actuator. Replaced it, ran through calibration mode, completed calibration mode. Runs great now. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

GE DRYER- ELECTRIC

Model DPSB613ED2WW

Near Rogers, MN 55374

Matt

Job Details: 02/18/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Quoted customer to install new element. Customer approved repairs. Installed new heating element and tested. Dryer is heating great. Dryer is now fixed."

We serviced a

KENMORE WASHER FRONT LOA

Model 79641182311

Near Rogers, MN 55374

Phillip

Job Details: 02/18/2022

Unit was some what disassembled on arrival customer had to leave right away. Unit wasnt draining found the drain pump was faulty. Replaced drain pump everything worked great. Reassembled unit. Found customer removed gasket drain hose clamp and other screws. Everything is back in working order. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Minneapolis, MN 55431

Delton

Job Details: 02/18/2022

"Replaced ice maker, tested and ice maker cycles and fills. Working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1725PS2

Near Minneapolis, MN 55423

Delton

Job Details: 02/18/2022

Found that foods in freezer are soft not frozen. Checked evaporator and found that there is only %10 frost pattern. Sealed system leak. Called owned and informed her not worth it to fix as it would cost as much as new one.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF455ARGSGR/AA

Near Osseo, MN 55311

Phillip

Job Details: 02/18/2022

Found that in the spin cycle would make loud noise like marbles inside. Found when I spin the basket by hand you can hear the front bearing is bad. Would need a new basket. Also would need a second man for doing job. Called and advised customer that repair is not worth it. Would use the money to replace unit.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBC247VSS

Near Eden Prairie, MN 55347

Phillip

Job Details: 02/18/2022

"We verified the control panel was dead. We found the control fuse was open and the upper oven thermal fuse was open. We replaced the control fuse, the rear thermal fuse and the upper blower. When we restored the power the control was still dead. We get voltage to the transformer but nothing out. The control transformer is bad. We ordered the control transformer from Dey ; used 1 WP4456654 (THERMAL FUSE), and 1 WP9759242 (THERMAL FUSE) from stock, ordrd 1 Wp9760587 (Transformer)"

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AED4675YQ0

Near Excelsior, MN 55331

Phillip

Job Details: 02/18/2022

Unit was heating when you move the timer to anything but airfluff or off. Found the element has shorted replaced element and everything is working great. ; used 1 279838 (ELEMENT) from stock

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Wayzata, MN 55391

Phillip

Job Details: 02/18/2022

Replaced vario motor and everything is operating great.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLRU1778ES0

Near Hanover, MN 55341

Phillip

Job Details: 02/18/2022

Customer had burn marks on back of the evap cover removed cover and noticed the defrost heat had fallen down. We remounted the heater. Which was giving the smell. Noticed the drain was plugged also. So water was dripping down. Fixed that also by clearing it. Advised customer that his unit looks like it has a sealed system issue. Only had a little frost on the left top corner. Everything was running but just wasnt building the correct frost pattern. Let customer know he might have a serious issue happening. Customer said they were going to look for new unit. Didnt charge any labor.

We serviced a

WHIRLPOOL FREEZER

Model EV160NZTQ02

Near Saint Michael, MN 55376

Phillip

Job Details: 02/18/2022

advised 3/4 of lower sectin cool/ unit in garage but worked previous winter and in heated area/ cust advised can hear unit running but not air flow. Removed evap cover and found the fan tested bad was getting 120v to the fan. Replaced fan and steamed ice build up.

We serviced a

GE REFRIGERATOR

Model TFX22PRXBWW

Near Plymouth, MN 55441

Matt

Job Details: 02/18/2022

"Customer complaint is, NO ICE FROM THE ICEMAKER. Inspected and tested. Found the ice maker was just continuously cycling but never filling with water. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/22

Near Minneapolis, MN 55409

Delton

Job Details: 02/18/2022

"Found that the dishwasher drain holes underneath filter was clogged with bits of broken glass and seeds. Cleaned out holes, informed customer what to check for if happens again. Tested dishwasher and is draining and working good.Office to collect payment. Owner Phone number not listed on work order? Just tenant?"

We serviced a

BOSCH DISHWASHER

Model SHEM63W52N/10

Near Plymouth, MN 55441

Matt

Job Details: 02/18/2022

"Customer complaint is, PAUSES MID CYCLE. Inspected and tested. Found the door opens past 90 degrees and the bottom of the door is bent. Looks like someone must have fallen on it at some point. Theres resistance when I shut the door and its popping open after a while of running. At a minimum the hinges and inner door would need to be replaced and whatever else you need to replace when you put a new door in to fix this. Call in for authorization. I attached some pictures. ; saved tckt"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS1

Near Ham Lake, MN 55304

Matt

Job Details: 02/18/2022

"Customer complaint is, PUT IN COOK TIME IT WON'T DO ANYTHING. SAYS COOK OPEN/CLOSE DOOR. Inspected and tested. Found the door interlock switches have failed. Quoted customer to install new interlock kit. Customer approved repairs. Installed new interlock kit and tested. Microwave is working great. Microwave is now fixed."

We serviced a

LG DRYER- ELECTRIC

Model DLEX5101W

Near Minneapolis, MN 55448

Matt

Job Details: 02/18/2022

"Customer complaint is, SCREACHES AFTER IT STARTS. Customer has new dryer ordered and only wants me to do the minimum to fix it. Inspected and tested. Found the left rear roller was seized up. I removed all the rollers and idler pulley and cleaned and greased them up. Reassembled and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW0

Near Ramsey, MN 55303

Matt

Job Details: 02/18/2022

"Customer complaint is, SPIN CYCLE NOT WORKING RIGHT- NOT SPINNING OUT WATER LIKE IT SHOULD. Inspected and tested. Found the transmission has failed. Also needs a splutch kit. Quoted customer to install new transmission and splutch. Customer declined repairs and is going to replace the washer."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGF366CSC

Near Big Lake, MN 55309

Matt

Job Details: 02/18/2022

"Customer complaint is, CUTS OUT INTERMITTENLY, the eoc shuts off and flashes sometimes has to bang on top of control panel to turn back on. Inspected and tested. Found the board has failed. Installed new board and overlay. Tested and range is working great. Range is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Minneapolis, MN 55422

Nate

Job Details: 02/18/2022

"Stopping and giving over water level error. Found the flow sensor covered in slime. Replaced sensor and cleaned out as much slime as I could. Door was hitting cabinet. Adjusted dishwasher so its not hitting cabinet now. Runs great, drains awesome, and no error while I ran it. On appliantology it says if error persists to change case break and PCB. Case break was already replaced though. Only PCB hasnt been replaced."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5300SQ0

Near Eagan, MN 55122

Delton

Job Details: 02/18/2022

"Replaced timer, ran cycle and now it stops and switches to drain spin at correct points in the cycle. Washer completed cycle and is working good."

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ0WW

Near Minneapolis, MN 55412

Nate

Job Details: 02/18/2022

"Washer not running and it has a locked lid switch. Lid switch is bad. Replaced, runs great now."

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWN432SP113TW04

Near Minneapolis, MN 55408

Nate

Job Details: 02/18/2022

"Pully belt and drain pump were broken. Replaced both. No charge for parts, only labor. Runs great now on a rinse and spin."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC415EW1

Near Minneapolis, MN 55405

Nate

Job Details: 02/18/2022

"Water valve was stripped. Replaced valve, found that cold water line was also stripped so it would not attach. Installed new cold water line, only charged for one water line. They didnt need a hot water line. Please itemize on receipt for them. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX46A05UC/14

Near Plymouth, MN 55441

Nate

Job Details: 02/18/2022

"Dishwasher was making weird noises and not running. Found a leaking water valve. After drying water out, it sporadically fills with water even though valve gets constant voltage. After multiple attempts to fill, got enough water in there to do a wash. Circulation motor hums but doesnt circulate. Needs new valve and motor. 8 year old dishwasher. Customer buying a new dishwasher."

We serviced a

GE REFRIGERATOR

Model MISSING

Near Minneapolis, MN 55427

Nate

Job Details: 02/17/2022

"Not cooling in fresh food. Found a broken ff fan. Replaced fan, cooling nicely now.

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near St. Louis Park, MN 55426

Nate

Job Details: 02/17/2022

"Shutting off when you run it. Found a bad wire harness that is attached to the display. Replaced, runs great now."

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Rogers, MN 55374

Phillip

Job Details: 02/17/2022

Customer stated no water was dispensing. Removed water supply line from fridge to test water pressure was a lot of pressure. Next we removed water line from valve which runs from supply through the filter and down to the valve. There was no water coming out. And also no water in the filter. No way to clean needs assembly needs to be replaced. WR17X22074. Also cleaned back of fridge coils was covered with dog hair 2-17 replaced water filter head assembly and everything is operating great.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE4806AYW

Near Eagan, MN 55122

Delton

Job Details: 02/17/2022

"Found that idler pulley and rollers are worn out and squealing. Customer approved estimate. Replaced parts and cleaned out inside of lint build up. tested and dryer is running quiet and working good.