We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS03
Near Minneapolis, MN 55436
Adam
Job Details: 09/22/2022
Water kept dripping in where the ice maker fill tube is. Found that the water valve is lightly stuck and keeps water on lightly all the time. When we replaced the ice maker unit has been working great till recently. This is a different issue and we need to get full payment from AHS. Ordered valve from Sundberg W10247725; ordrd 1 W10247725 (Valve)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FPES3085KFC
Near Minneapolis, MN 55429
Phillip
Job Details: 09/22/2022
The customer was asked to call for service because the burner was not working for a couple people in the house. The switch for the back right burner is a little flaky and sometimes does not work. On my first visit the customer told me she was ok with it and because of cost did not want to replace it.
We serviced a
ELECTROLUX RANGE- GAS
Model EI30GF35JSA
Near Rogers, MN 55374
Matt
Job Details: 09/22/2022
"Customer complaint is, BURNER OPERATION ISSUES, THE LEFT FRONT BURNER WON'T LIGHT. NO CLICKING OF IGNITER. ALL OTHER BURNERS WORK. Inspected and tested. Found the left front burner is not sparking. When you turn on the other burners it sparks. The spark harness has failed.Part number is 316580627 and is not in stock if customer calls back and wants to do the repair."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45R5100C/A3
Near St. Cloud, MN 56303
Seth
Job Details: 09/22/2022
Reconnect dryer vent at the wall. I connected it and brushed it out quick. The dryer duct is reconnected.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Otsego, MN 55374
Matt
Job Details: 09/22/2022
"Customer complaint is, SUDES/WATER ON THE FLOOR, LEAKS SOME INTERMITTENTLY FROM THE BOTTOM OF WASHER. Inspected and tested. Found the door bellow is wore through and has a hole in it. Theres a service bulletin for this exact issue. It says to replace the bellow and ACU for excessive vibration. Customer just wants to replace the bellow. Part on order. I want 2 hours on my return trip. ; ordrd 1 W11314648 (Bellow)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Elk River, MN 55330
Matt
Job Details: 09/21/2022
"Customer complaint is, THINKS JAZZ BOARD IS BAD. This refrigerator doesnt have a jazz board. Customer said that the refrigerator was getting warm 3 different times and they would power cycle it and then it would work normal again for a while. Inspected and tested. FF compartment temperature is 38F and freezer is 3F. Compressor and fans all tested good. I inspected the freezer evaporator and it was only frosted over about 30 percent after 20 minutes. The sealed system has failed."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Dayton, MN 55327
Matt
Job Details: 09/21/2022
"Customer complaint is, NO DISPLAY WHEN OPENING THE DOOR. Inspected and tested. Found the dishwasher UI is not responsive and the light on the main board is on steady. I unplugged dishwasher and plugged it back in and it started working. I found a service bulletin for this exact problem and it says to update the software if it becomes responsive after power cycling. I updated the software and customer is going to use it and see what happens. If it does it again, we will need to replace the UI.."
We serviced a
GE REFRIGERATOR
Model GFE29HMEIES
Near Minneapolis, MN 55427
Nate
Job Details: 09/21/2022
"Million strip hot. Found the condenser fan isnt running. Tested red white wire to white at J9 on the board and it has 12.2 vdc. Then yellow and white to white on the board at J9 is 7 vdc. Could be the fan thats bad, possibly the board because it should be 3-5 vdc for the 7vdc test.; ordrng 1 WR60X10358 (Condenser fan), states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 796.9107331
Near Rogers, MN 55374
Matt
Job Details: 09/21/2022
"Customer complaint is, AFTER ABOUT 10 MINUTES THE DRYER IS RUNNING REALLY LOUD ON ANY SETTING. Inspected and tested. Found the right rear roller was seized up and was flat in a couple spots. Quoted customer $260. to install new roller. Customer approved repairs. Installed 1 new roller and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Saint Joseph, MN 56374
Seth
Job Details: 09/21/2022
Fridge not cooling. Upon arrival and inspection I found the refrigerator it stated 65?F freezer was running mid 20s. I removed the freezer evaporator cover and found only two turns were frosted. This fridge also has a failed evaporator fan. I spoke to the customer they will replace it or work with a epa certified refrigeration company.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MVWC565FW0
Near Sartell, MN 56377
Seth
Job Details: 09/21/2022
Not spinning. The machine did not agitate or spin. The nut fell off and pulley was loose. I re-installed it and tested it. It completes test mode and both hot and cold water was present. No charge it took 3 minutes.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50R5400AW/US
Near Maple Grove, MN 55369
Matt
Job Details: 09/21/2022
"Customer complaint is, SPINS UNBALANCED WITH NOTHING IN IT- GETS UNBALANCED WITH A VERY SMALL LOAD. Inspected and tested. I ran it through a spin only cycle empty and it did not get off balance. I started a load of towels and when it went to spin it started shaking and gave the unbalanced error and then filled and tried adjusting the load. When it is spinning, it sounds good. Im going to try replacing the damper rods. Installed all 4 new damper rods and tested. Washer is working great with a load of towels. Washer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF330ANW/XAA01
Near Minneapolis, MN 55427
Nate
Job Details: 09/21/2022
"Washer not running. Customer smelled a burning smell. I put on a rinse and spin, and it actually ran great. Checked main PCB and motor control board. All good. Drain pump not running. Replaced, drains great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP865WD5N/01
Near Long Lake, MN 55356
Nate
Job Details: 09/21/2022
Had E15 and E25 error. Found glass stuck in the drain pump. Made sure drain line was clean. Sump is clean. Part of sump was out. I reinstalled that. Water was on flood pan. Dried that out. Customer said their dishwasher overfilled when it couldnt drain. Runs and drains great now.
We serviced a
DANBY FREEZER
Model DCF145A3WDB
Near Sartell, MN 56377
Seth
Job Details: 09/21/2022
Upon arrival and inspection I looked at a freezer located in the garage. Like the previous freezer this one had two obvious air leaks at the seams on right and left hand side where the front panel meets the back panel. I used the level and found that there were dips on both sides causing air leak says it closes concentrating the date the frost in two locations. .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TE1
Near Sartell, MN 56377
Seth
Job Details: 09/21/2022
Fridge not cooling. The dampener was closed to the fridge. I educated the customer on the proper use of the temperature adjustments for their fridge. The cold air began to circulate instantly. The freezer was -3f the fridge is working as designed.
We serviced a
GE RANGE- ELECTRIC
Model JTS5000SNISS
Near Cold Spring, MN 56320
Seth
Job Details: 09/21/2022
Light wont turn off. I found the unit in sabbath mode. I turned off sabbath mode and reset the wall oven. The light worked perfect while I was on site. There were to error codes according to SmartHQ so I reset the unit. The wall oven is working as designed.
We serviced a
BOSCH DISHWASHER
Model SHP865ZDN5N/01
Near Chanhassen, MN 55317
Nate
Job Details: 09/21/2022
"Air gap had a handful of seeds stuck in it. Cleaned it out, drains great now. Neighbor was over. Showed her how to clean it so she can show the home owner."
We serviced a
SAMSUNG RANGE- GAS
Model NX58J5600SG/AA
Near Eden Prairie, MN 55347
Nate
Job Details: 09/21/2022
"All but one knob was broken. Replaced all the knobs and verified each turns easily now, all the burners ignite great. All fixed now. Used 6 knobs that were shipped from AHS."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW0
Near Hopkins, MN 55343
Nate
Job Details: 09/21/2022
"Washer has been leaking from underneath and not getting all the water out of clothes. Has been making noise and banging around. Inspected underneath and the stator and rotor are all coated in thick rust, oil and water leaking, rusty water has soaked the pad underneath it too. Quoted for the drive, rotor and stator "
We serviced a
GE DISHWASHER
Model GDT535PSMOSS
Near Roseville, MN 55113
Nate
Job Details: 09/21/2022
Standing water in the dishwasher. Water is not draining out. I cant pulled and forcing a drain and the drain pump sounded good but no water was blowing out. I inspected the air gap and it was plugged full of noodles and rice. I clean that out and then put it on Adrian cycle and the water drained out perfect. I showed the tenant how to clean out the air gap in the future if that happens again and called the owner to let him know as well. Everything works great now.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Minneapolis, MN 55422
Nate
Job Details: 09/21/2022
"Dishwasher had LC error. I pulled out the dishwasher and checked the flood pan. Its totally dry. I cancelled the dishwasher and then turned off power for ten seconds and turned back on. It fills, runs and circulates great. Drains the water great too. No drips or leaks. Everything runs great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HBEDBSR/AA
Near Farmington, MN 55024
Delton
Job Details: 09/21/2022
"Added heater, drain kit, thermistor. Did the evaporator kit. Tested and should no longer freeze up. Refrigerator is cooling and working good.; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DC4
Near Saint Michael, MN 55376
Matt
Job Details: 09/21/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element is burnt out.. Installed new heating element and tested. Dryer is heating, but is quick cycling. I advised customer to have the vent cleaned before using. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Albertville, MN 55301
Matt
Job Details: 09/21/2022
"Customer complaint is, SRAYING OUT THE SIDE DURING THE WASH CYCLE. Inspected and tested. Found the lower spray arm is cracked and spraying out the side causing the dishwasher to leak from the door. Part on order. ; ordrd 1 W10837249 (Lower spray arm)"
We serviced a
LG RANGE- GAS
Model LRG3085ST/00
Near Apple Valley, MN 55124
Delton
Job Details: 09/21/2022
"Replaced convection fan motor, tested and once oven preheats convection turns on and will cycle on and off, will not run continually. I informed customer of this is normal operation. Light bulb is normal 40 watt appliance bulb that was burnt out. I showed customer how to change it and they will replace it. Range is working good."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF337AAG/XAA
Near Eden Prairie, MN 55347
Delton
Job Details: 09/21/2022
Found that was out of balance and leaking from soap dispenser housing for long time the inside cabinet is rusting. 15 years old and customer doesnt think she wants to spend much money into it also the housing part is discontinued and NLA.Customer will use it until it gets too loud and purchase new washer.
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLBL3
Near Eden Prairie, MN 55346
Delton
Job Details: 09/21/2022
Found that motor is locked up and door falls open. Ordering motor/sump assmebly and link kit and rescheduling. Scheduling 2 hours because its hard wired and copper line and have to pull out whole dishwasher.; ordrd 1 W10782773 (Motor/sump assemblybly)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5620HW0
Near Minneapolis, MN 55439
Delton
Job Details: 09/21/2022
"No power, no response when trying to power on dryer. I checked board and there is power going to board but according to service matters LED should be solid green but is is blinking on and off. Appears that the control board is bad. Part not in stock.Office: check and see if part can be found and give customer estimate part# W11331277; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Edina, MN 55436
Delton
Job Details: 09/21/2022
Found the Diverter seal is bad and leaking from there. I tried new seal but still leaking and will need sump assembly. Customer will think about it and call back if they want to proceed.If they call back the sump assembly will need to be ordered part# WPW10455261 .
We serviced a
AMANA REFRIGERATOR
Model BRF20VV
Near Minneapolis, MN 55416
Delton
Job Details: 09/21/2022
"Found that defrost bimetal is bad and also sends power to fan. CUstomer approved estimate. Replaced bimetal, tested and refrigerator is cooling and fan is running. Refrigerator is working good.; used 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA03
Near Saint Paul, MN 55117
Delton
Job Details: 09/21/2022
"replaced drain kit and defrost sensor, tested and refrigerator no longer has error and is cooling and working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Minneapolis, MN 55414
Nate
Job Details: 09/20/2022
Replaced the bad circulation pump. Runs great now.
We serviced a
MAYTAG DRYER- GAS
Model MDG308DAWW
Near Albertville, MN 55301
Matt
Job Details: 09/20/2022
"Customer complaint is, WONT SPIN. Inspected and tested. Found a shoe string was rapped around the blower wheel. Removed shoe string and cleaned out bulkhead. Tested and dryer is working great. Dryer is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model 11072912100
Near Sauk Rapids, MN 56379
Seth
Job Details: 09/20/2022
Dryer is not heating. Failed TCO was found and replaced and I vacuumed the accessible cavity. I watched 5 cycles and temps were good 203-110f. The dryer is now fixed. Please call and collect from customer as there was an authentication error and it would not let me processor card on site. .; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDWP
Near North Saint Paul, MN 55109
Nate
Job Details: 09/20/2022
"Installed the new fan blade on the condenser fan motor. So now it has its second new main PCB, new condenser fan motor and blade, confirmation theres continuity between all wires running to the condenser fan and PCB, new temp sensor, etc. everything checks out good now."
We serviced a
GE DRYER- ELECTRIC
Model GFD45ESPM0DG
Near Eagan, MN 55123
Nate
Job Details: 09/20/2022
"Dryer is making a squeaking sound. Took dryer apart and checked the front bearing. Everything seems to be installed fine. Nothing that should be causing it to squeak. Theres a chance the idler pully is squealing.. If squealing comes back, I would need to come back with another bearing kit for the front, along with the pully WE12X20395."
We serviced a
LG WASHER FRONT LOA
Model WM2050CW
Near Minneapolis, MN 55406
Nate
Job Details: 09/20/2022
Not draining. Found a bad drain pump. Replaced it with truck stock LG pump. Drains great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE MICROWAVE
Model JKP86C0F3CC
Near Minneapolis, MN 55406
Nate
Job Details: 09/20/2022
"Had two bad door switches and a bad fuse. Replaced them but it died again and the magnetron ran extremely loud before it killed it. Needs new magnetron. Would need oven cart. "
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Plymouth, MN 55446
Matt
Job Details: 09/20/2022
"Customer complaint is, WONT RINSE? NOT SURE IF WATER IS GOING INTO THE DISHWASHER. Customer had run a load this morning and it worked great. Customer said they found something underneath the float. Inspected and tested. Dishwasher is operating normal. Looks like the only issue was something stuck underneath the float."
We serviced a
GE RANGE- ELECTRIC
Model JB735EP2ES
Near Sartell, MN 56377
Seth
Job Details: 09/20/2022
Customer complaints that when they use multiple cooking functions it pops their breaker. I watched the unit and its power consumption and it was working as designed. The house has a standard 40a breaker. I was able to get it to pop with 3 burners going and bake initiated when the broil element kicks on it spikes right to 40a and blows the breaker. I spoke with the Techline and this is expected behavior. They recommend the customer consult an electrician about their power supply issue. No repairs needed. I checked the elements they all were all within specs.
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ATEE9ASP175TW01
Near Minneapolis, MN 55407
Nate
Job Details: 09/20/2022
"Dryer not heating. Found a bad heating element. Coming back to install. ; ordrd 1 964p3 (Heating element)"
We serviced a
LG REFRIGERATOR
Model LFC21776ST/07
Near Saint Paul, MN 55102
Delton
Job Details: 09/20/2022
Replaced both sides of rack rail. Tested and drawer now slides in fully and not pushing door open. Door is fully shutting. Refrigerator is working good.
We serviced a
LG REFRIGERATOR
Model LTCS20220B/02
Near Minneapolis, MN 55416
Delton
Job Details: 09/20/2022
"Replaced ice maker, tested and ice maker cycles and fills, no leaks. Ice maker is working good."
We serviced a
ELECTROLUX MICROWAVE
Model EI24MO45IBA
Near Excelsior, MN 55331
Delton
Job Details: 09/20/2022
Found that the magnetron TCO was open. I replaced with with same rating from truck stock. Tested and all functions are working. Tested and boiled water for 5 minutes. Microwave is heating and working good as im here.; used 1 MICRO9 (THERMAL FUSE) from stock
We serviced a
LG REFRIGERATOR
Model LFC25776ST/00
Near Eden Prairie, MN 55347
Delton
Job Details: 09/20/2022
Appears that compressor is really hot and shut off. Found that all vents were clogged with dust so compressor would over heat and shut off then would cool down and turn back on so thats why it would appear to cool than thaw.Cleaned out dust on vents and since its in a tight cabinet suggested to pull out fridge a little bit so air could circulate better. Compressor is running and has good frost pattern. Is working good as im here.If problem continues it would be compressor failure and would need sealed system repair.
We serviced a
GE DISHWASHER
Model GDF650SGJ0BB
Near Savage, MN 55378
Delton
Job Details: 09/20/2022
Customer says it will not fill with water and dishwasher wont make noise but the time will count down. As im here I pressed start and dishwasher fills and is washing. I ran diagnostics and all functions are working good. No errors. No updates. Not sure what caused it but dishwasher is working good as im here.If problem continues order control board and quote customer on that before scheduling return since problem must be intermittent.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AW7
Near Lakeville, MN 55044
Delton
Job Details: 09/20/2022
"Found that evaporator was iced up and hitting fan blade. Also evaporator fan motor was rusting and loud. Replaced evaporator fan, bi metal, defrost timer. Tested and refrigerator is running quiet and working good.(Did NOT use condenser fan motor); used 1 UET120 (UNIV DEFROST TIMER), and 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW0
Near Corcoran, MN 55340
Matt
Job Details: 09/20/2022
"Customer complaint is, LEAKING OUT BOTTOM. Inspected and tested. Found water and oil coming from the gearcase. Needs a new gearcase. Installed new gear case and tested. Washer is working great. Washer is now fixed."
We serviced a
LG DRYER- GAS
Model DLGX3371V
Near Osseo, MN 55311
Matt
Job Details: 09/20/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the ignitor has failed. Installed new ignitor and vacuumed out inside of dryer. Tested and dryer is heating great. With the vent connected the dryer is cycling really hot and with the vent disconnected its cycling perfectly between 210F and 120F. I advised customer to not use dryer until they clean the vent. Customer is going to clean the vent. ; used 1 DC035 (IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6201SR/AA
Near Minneapolis, MN 55448
Matt
Job Details: 09/20/2022
"Customer complaint is, IM NOT WORKING. Customer said the ice maker only cycles when you press the test button. Inspected and tested. No error codes found. I pressed the test button and the ice maker cycled and filled with water. I recommended we seal up the ice room and replace the ice maker.Customer just wanted me to seal up the ice room and hes going to replace the ice maker himself. I removed ice maker and auger, dried everything off and sealed ice room on the inside and outside."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Otsego, MN 55301
Matt
Job Details: 09/20/2022
"Customer complaint is, WONT DRAIN at end of cycle- EC F9E1. Inspected and tested. Found the filter was plugged solid. Disassembled washer and cleaned out filter and tested. Washer is draining great. Washer is now fixed."
We serviced a
GE WALL OVEN- ELECT
Model JT5000SF3SS
Near Apple Valley, MN 55124
Delton
Job Details: 09/20/2022
"Replaced cooling fan motor and sensor, Tested and no more error. Oven is heating and working good."
We serviced a
LG WASHER FRONT LOA
Model WM1612CW
Near Maple Grove, MN 55369
Nate
Job Details: 09/20/2022
"Washer isnt going into a spin. It stops at the spin cycle. I put through test mode. It drained great. No restrictions. But once I let it runs for awhile on a normal wash, there got you be a ton of excess detergent suds. At that point it couldnt drain at all anymore. I put some cooking oil in the tub and let it run for 10 minutes, and after all the suds were gone it drained awesome three times I did it. I took out filter and cleaned that. Pressure sensor works. Numbers decrease as it fills with water, and increase as it drains the water. Recommended affresh. Runs great now."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9550WW1
Near Cold Spring, MN 56320
Seth
Job Details: 09/19/2022
Customers concern is the dryer wont start anymore after it made a horrible noise for a couple weeks. Upon arrival and inspection I found the idler pulley had completely fallen off and the belt wasnt hooked up anymore. The unit was dirty so we cleaned it and then installed a new idler and it began to tumble and start great. We watched temperatures and they sort into the 250s before we shut it off. I cleaned the vent from the outside and the inside is this one was tricky. There isnt great airflow but temperatures look great it seems to cycle between about 112?F and 190?F. The dryer is now fixed.; used 1 279640 (ROLLER) from stock
We serviced a
KENMORE DRYER- GAS
Model 11074882401
Near Big Lake, MN 55309
Seth
Job Details: 09/19/2022
"Doesnt heat. Upon arrival and inspection I found the dryer had blown a thermal fuse. I replace the thermal fuse and check the vent and it is 90 to 95% blocked. I watched cycles and found the coils failed so I replace them as well. The dryer is not working as designed but needs the dryer duct cleaning before they should use the unit.; used 1 5303931775 (COIL KIT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYQ01
Near Monticello, MN 55362
Seth
Job Details: 09/19/2022
No ice starting 5 days ago. The freezer temps were 15-18. I popped open the evaporator cover and found it was dripping wet with only 3 turns frosted. The sealed system has failed.
We serviced a
KENMORE RANGE- GAS
Model 362.724222
Near Apple Valley, MN 55124
Delton
Job Details: 09/19/2022
"Found that the igniter is shorted. Replaced igniter, tested and oven now heats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RFB
Near Savage, MN 55378
Delton
Job Details: 09/19/2022
It needs air kit and ice maker. Also needs ice maker flap but looks like it only comes as an assembly.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Maple Grove, MN 55311
Matt
Job Details: 09/19/2022
"Customer complaint is, WONT TURN ON- STOPPED MID CYCLE & WONT TURN BACK ON- CHECKED FUSE BOX STILL NOT WKG. Inspected and tested. Found the UI is dead. Needs a new UI board. Installed new UI and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HBEDBSR/AA
Near Farmington, MN 55024
Delton
Job Details: 09/19/2022
Found that the this has standard evaporator frost up issue. Full of frost build up. I informed customer that before I can fix it the refrigerator will have to be unplugged and defrosted before i can do the fix it kit. Rescheduling customer and will use truck stock parts.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Eagan, MN 55123
Delton
Job Details: 09/19/2022
Found that junction box shorted (the known Bosch issue) i removed terminal block and just wire nut wires together. Tested and dishwasher is running and working good.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE55M9600/A3
Near Saint Paul, MN 55117
Delton
Job Details: 09/19/2022
"Found that piece of clothing was stuck in the blower wheel. Removed item, tested and dryer now tumbles and heats. Dryer is working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD70HEBW1
Near Osseo, MN 55311
Matt
Job Details: 09/19/2022
"Customer complaint is, LOUD DRYER. Inspected and tested. Found the dryer was vibrating a lot. I disassembled dryer and found the blower wheel was cracked and missing part of a fin. Needs a new blower wheel. Installed new blower wheel and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed."
We serviced a
LG DRYER- ELECTRIC
Model DLEX5170W
Near Sartell, MN 56377
Seth
Job Details: 09/19/2022
"Dryer is making a loud squeal when it runs. Upon arrival and inspection I found a dryer that was black 50% and only had 11 miles an hour. One of the support rollers had locked up solid. I replace the failed roller as well as clean the cavity because it was full of lint because the vent is blocked. I tested it and it ran great had good heat and was quiet. I recommended the customer not use it till they get their dryer vent cleaned so that they dont cause other damage to the unit, Or cause a house fire. The dryer is now fixed. Note the customer needed to get ready for work and asked that we call and collect. ; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA01
Near Sartell, MN 56377
Seth
Job Details: 09/19/2022
"I replaced the filter housing assembly. I dried up the cavity and found one other source of moisture from the seam between the bottom and sides in the lower LH side of the unit. The liner was bulged and you could squeeze out water if you pushed on the cover. I let the customer know they would have to perform a 3 day hard defrost to eliminate this moisture. It is possible the defrost drain/ice room is leaking behind the liner, but I could not see that. The fridge is now fixed. I also cleaned the drain duck-bill on both drains while the unit was pulled out."
We serviced a
KENMORE DRYER- GAS
Model 110.727221
Near Champlin, MN 55316
Matt
Job Details: 09/19/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the thermal fuse was blown. Quoted customer $260. to install new new fuse. Customer approved repairs. Installed new thermal fuse, vacuumed out bulkhead and tested. With vent disconnected heat was cycling between 195F and 115F and airflow on back of dryer is 34mph. With vent connected the heat was cycling between 205F and 120F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRAWW/AA
Near Champlin, MN 55316
Matt
Job Details: 09/19/2022
"Customer complaint is, DRAIN ISSUES, THE DISHWASHER DOES NOT DRAIN. Inspected and tested. Dishwasher was draining great when I tested it. I filled it twice and drained it and it worked perfectly. I started dishwasher on a heavy cycle and watched it for almost 30 minutes and it was washing and draining great. Dishwasher is operating normal while Im testing it."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Dayton, MN 55327
Matt
Job Details: 09/19/2022
"Customer complaint is, LEAKING DURING THE WASH CYCLE. Inspected and found the heating element bushings are gone. This is a known issue with this dishwasher. I cant run the dishwasher to test further. to install new element. Customer approved repairs. Part on order. This dishwasher is going to be difficult to pull out, so I need extra time. ; ordrd 1 WD05X24776 (Heating element)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS2556SH/XAA
Near Rogers, MN 55374
Matt
Job Details: 09/19/2022
"Customer complaint is, ICE MAKER- KNOCKING NOISE, CLICKING. Inspected and tested. Ice maker starts cycling and then gets stuck and the gears are grinding and its knocking. Needs a new ice maker. to install new ice maker. Customer approved repairs. Installed new ice maker and the new ice maker is bad. Ordering new ice maker. Installed the second new ice maker and it cycled and filled with water. Ice maker is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45R6100AC/US
Near St. Cloud, MN 56303
Seth
Job Details: 09/19/2022
"SC error not draining. Unable to call they keep PST. Clogged drain pump filter, I cleaned it as well as the drain hose was 18in into the stand pipe. I adjusted the the drain hose and cleaned the filter it is now draining as designed."
We serviced a
GE REFRIGERATOR
Model GWE19JSLGFSS
Near Roseville, MN 55113
Delton
Job Details: 09/19/2022
"Evaporator fan blade hitting somet type of metal debris that was hittting the blade and making noise. I removed debris, tested and fan is running quiet and working good. Refrigerator is cooling and working good."
We serviced a
KENMORE DRYER- GAS
Model 1106589456
Near Eagan, MN 55123
Delton
Job Details: 09/19/2022
"Ran test and dryer is heating and cycling heat to 215 degrees, which is normal. Customer was saying that its not getting hot enough, just warm. While im here testing it it is working good. I remember replacing flame sensor last time but notes did not save so im not %100 sure i replaced gas coils. So i went ahead and replaced gas coils again incase.Dryer is cycling heat normally on high. Dryer is working good."
We serviced a
LG WALL OVEN- ELECT
Model LSE3090ST
Near Shoreview, MN 55126
Nate
Job Details: 09/19/2022
Only heating to 250. Found a bad bake element. Will need to cut metal panel on back out to install new element. Quoted 336 total. MEE36593201 is the part. ; ordrd 1 MEE36593201 (Bake element)
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC415EW0
Near Otsego, MN 55301
Matt
Job Details: 09/19/2022
"Customer complaint is, NOT HEATING WELL, TAKES MANY LOADS TO DRY CLOTHES. Inspected and tested. Dryer is heating great and cycling between 200F and 115F. Dryer is testing good. The problem is with the vent. Customer hasnt had the vent cleaned for years. Customer is going to to have the vent cleaned."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model CET9100GQ1
Near Minneapolis, MN 55414
Nate
Job Details: 09/19/2022
"Installed the new door latch because washer had a door latch error code. No way to get washer into test mode or access the control board because I do not have a key or card, and property doesnt either. Can Jared or DW call them to discuss options? No ability to replace main PCB, which it would be since door latch still doesnt work. Board thinks door is locked or unlocked when its sitting idle. ; saved tckt , states that autho needed"
We serviced a
LIEBHERR REFRIGERATOR
Model CS2062
Near Minneapolis, MN 55419
Nate
Job Details: 09/19/2022
"Leaking water again. Drain hole wasnt frozen up this time but steamed it out to be safe. Ice built up on drain pan on right side below evaporator, and then melting and running straight down into crisper area. Fridge tilted 1/2 down on the right. Customer got a board that was 3/4 thick that I slid under the right wheels/feet of fridge. Now its level, just a hair higher on right side, but super close to totally level which should allow water to drain down drain now how its supposed to."
We serviced a
MAGIC CHEF DISHWASHER
Model CDB6100AWE
Near Chaska, MN 55318
Nate
Job Details: 09/19/2022
"Motor is grinding, took apart the sump assembly, no debris in motor, has a bad motor, no one has it. Called owner to let him know. Left message. 99002481 is part number."
We serviced a
GE DISHWASHER
Model GDF510PSD2SS
Near Chanhassen, MN 55317
Nate
Job Details: 09/19/2022
"Not filling with water. Water valve is only getting 8 volts. Pulled down main board, tested voltage from the board, j711-1 and 2, no voltage coming from board when its supposed to fill. Same in test mode."
We serviced a
KENMORE REFRIGERATOR
Model 11160512912
Near Chanhassen, MN 55317
Nate
Job Details: 09/19/2022
"Lots of frost in the freezer. Fresh food section is room temperature. Evaporator fan runs great but frost was built up in the fan area. Steamed off evaporator, it frosted over nicely after 10 minutes. Took doors off and added washers and adjusted bracket so door seals well. Also reset gasket around door and steamed it to give it shape back. Seals great now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Shorewood, MN 55331
Nate
Job Details: 09/19/2022
"Strip attached to left door doesnt pull shut. Missing spring DA81-01345B. Paddle on ice dispenser gets stuck in the dispensing position. Needs new spring for that. DA61-20140A. Icemaker just makes a combination of crushed and cubed ice now, and sporadically stops making ice, although its making ice now. Needs Icemaker kit. Lower right side of fridge is down on floor, so fridge tips to the right causing it to press into the cabinet and right door cant open. Needs new wheel on lower right (roller). needs new axel too. Lastly, fridge is wedged in there, very heavy, and just the axel on the front right, so will need authorization for extra charge for air sled too. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF263LXTT3
Near Hopkins, MN 55343
Nate
Job Details: 09/19/2022
The oven half the time they use it makes a laser sound. I ran it on bake for awhile and heard the sound a couple times coming from the control board area. W10840298 is the part number for the board.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF350ANW/XAA01
Near Saint Michael, MN 55376
Matt
Job Details: 09/16/2022
"Customer complaint is, HAS POWER- MADE SQUEAKING NOISE & THEN STOPPED MID CYCLE WONT DRAIN & HAS CLOTHES IN IT TOO. Inspected and tested. Found the drain pump has failed and the washer is shaking really bad when it goes into a spin. The rear spider support is failing. Washer needs to be replaced."
We serviced a
GE RANGE- ELECTRIC
Model JB645DK4BB
Near Elk River, MN 55330
Phillip
Job Details: 09/16/2022
"Customer complaint was they had a burning smell of plastic when they use two burners or the oven. I pulled the range out and found the black L1 terminal was starting to arch and smolder. I replaced the power cord and terminal block. Tested afterwards and tested good.; used 1 CORD-4PRONGRANGE (84610 4 PRONG RANGE CORD), and 1 5304409888 (CORD BLOCK) from stock"
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model UNAVAILABLE
Near Minneapolis, MN 55411
Phillip
Job Details: 09/16/2022
The washer was completely taken apart and not serviceable. The manager said she is just replacing it. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE WALL OVEN- GAS
Model FFGW2426USB
Near Minneapolis, MN 55428
Matt
Job Details: 09/16/2022
"Customer complaint is, SECURE THE WALL OVEN. Inspected and found the wall oven is not the same size as the opening and it sticks out to far. Theres not a whole lot I can do to secure this. Customer approved me putting 2 screws in the bottom attaching it to the floor."
We serviced a
GE RANGE- GAS
Model JGS650SEF1SS
Near Maple Grove, MN 55311
Matt
Job Details: 09/16/2022
"Customer complaint is, BURNERS OVER HEAT FOODS. Customer said that the burners burn things on one side of the pan. Inspected and tested, 2 of the burners had a little heavier flame on the one side and the other 2 were very minimal. I inspected the burners and didnt see anything wrong with them and they were all clean. Im not sure whats going on here. Im going to order all 4 burner heads and ship them directly to the customer to install. ; ordrd 1 WB16T10046 (Burner) and 1 WB16K10055 (Burner) and 1 WB16K10070 (Burner) and 1 WB16K10062 (Burner)"
We serviced a
WHIRLPOOL MICROWAVE
Model GH7145XFQ-1
Near Maple Grove, MN 55369
Matt
Job Details: 09/16/2022
"Customer complaint is, NOT COOKING / NO HEATUNIT RUNS, BUT FOOD DOES NOT HEAT UP. Inspected and tested. Found the magnetron and diode and door switches all need to be replaced. This microwave is over 20 years old and anything plastic is breaking and falling apart. I recommended customer just replace microwave, rather than putting a lot of money into it and when its in rough shape. Customer is going to replace the microwave. I just put the microwave in the garage, rather than reinstalling it."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Excelsior, MN 55331
Adam
Job Details: 09/16/2022
The washing machine was giving F52 error code. Tub was spinning freely. Put unit in diagnostic mode and found no matter what would give the error code. On ServiceMatters went through test three and found that the sensor was bad. Ordered sensor and rescheduled customer; ordrd 1 WPW10178988 (Sensor)
We serviced a
LG DRYER- GAS
Model DLE7177WM
Near Eagan, MN 55123
Delton
Job Details: 09/16/2022
I can hear that the rollers are bad on the dryer. But in the laundry room is very tight that there is barely enough room from the counter top to the wall that i would have to pull out the disconnect the washer before i could have room and gain access to the back of the dryer to pull apart the front. ( I am assuming that nothing else i wrong besides the rollers 4581EL2002h)Customer will think about it and call back if they want to proceed with repair. If they want to proceed with repair schedule 2 hours for return.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Farmington, MN 55024
Delton
Job Details: 09/16/2022
"Replaced wheels and soap dispenser. Tested and dishwasher is running, soap diepsner opens. Dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSG/AA
Near Chanhassen, MN 55317
Adam
Job Details: 09/16/2022
Installed board from last diagnosis now getting correct voltage to the fan. But the fan is seized. They sent the wrong fan. Ordered fan again and rescheduled; schdld next appmnt for 9/22 THU !
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Chanhassen, MN 55317
Adam
Job Details: 09/16/2022
"Installed parts from last diagnosis now unit is working properly Installed w10502110, wpw10481130, wpw10380685"
We serviced a
WHIRLPOOL STACKED DRYER
Model WED94HEXW1
Near Minneapolis, MN 55436
Adam
Job Details: 09/16/2022
"Part they sent has only have the board. Installed half with the knob side. The only one that came. Now they have a knob but the display is still gone. Need control board still ; used 1 W10389281 (Board) from stock, states that autho needed"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV154CLFA
Near Farmington, MN 55024
Delton
Job Details: 09/16/2022
"Replaced door and choke kit, tested and microwave is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW/AA-US
Near Minneapolis, MN 55413
Nate
Job Details: 09/16/2022
"Fridge not cooling anymore or responding. Replaced the main PCB, after a few minutes the compressor and fans began running and display works great."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2600201
Near Farmington, MN 55024
Delton
Job Details: 09/16/2022
"Found that washer is getting actuator/shifter fault. Replaced actuator, tested and washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWX3
Near Minneapolis, MN 55413
Delton
Job Details: 09/16/2022
Dishwasher is drianing as im here. Found that there is alot of suds (see picture) so it will turn back into water and seems like its not draining. Tested and dishwasher is draining and working every time. I showed customer suds and to cut back on soap. DIshwasher is working good.
We serviced a
IKEA DISHWASHER
Model IUD9750WS3
Near Minneapolis, MN 55418
Delton
Job Details: 09/16/2022
"Replaced water valve, tested and dishwasher now fills fully and no leaks. Dishwasher is working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW9B
Near Saint Paul, MN 55117
Nate
Job Details: 09/16/2022
Dishwasher wasnt draining. When I got there I put it on a drain cycle and it drained out great. But I took apart the whole sump area and cleaned out each individual part and then made sure there was no debris by the impeller for the pump. The pump sounds great. I sucked all the water out of the sump area and then disconnected the drain line and put it into my wet vac and ran the dishwasher twice and drained it twice and it drained grade each time. I made sure there is no restrictions going into the garbage disposal and then reconnected the drain line and then ran two more cycles and canceled them and drained it and both times it drained perfect.