We serviced a
WHIRLPOOL DISHWASHER
Model WO1970SAHZO
Near Osseo, MN 55311
Nate
Job Details: 08/10/2023
"Unit is dead. Found one of the wires (L1) had broken off inside the junction box, and the ground wasnt connected. I stripped off the end of L1 to expose the copper wire, and connected it to the other L1 with a wire cap. Attached the ground in the junction box. Now it runs great."
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FFLE1011MW0
Near St. Louis Park, MN 55416
Nate
Job Details: 08/10/2023
"Not draining. Found a hand towel stuck in the drain line between the tub and drain pump. Sucked 30 gallons of water out of tub with my wet vacuum, then took off drain line and removed towel. Put drain line back on, filled it with water, then drained it, and it drains awesome.
We serviced a
HAIER MICROWAVE
Model HMV1472B4HS
Near Minneapolis, MN 55401
Nate
Job Details: 08/10/2023
"Microwave dead. Found it was unplugged. I plugged it in, opened and closed the door a bunch of times. Ran it with a cup of water, heats nicely. Everything checks out great.
We serviced a
LG WASHER
Model WT5070CW
Near Albertville, MN 55301
Matt
Job Details: 08/10/2023
"Customer complaint is, OFF BALANCE ERROR CODE ANY LOAD. Inspected and tested. Found the nut that holds the rotor on was loose. Customer approved me reinstalling with blue thread lock. I reinstalled nut with blue thread lock and tested. Ran a load of clothes through a speed wash cycle and everything worked perfectly. Washer is now fixed."
We serviced a
KENMORE DRYER
Model 110.975741
Near Saint Paul Park, MN 55071
Delton
Job Details: 08/10/2023
Replaced push to start switch and now only buzzes for one second and doesnt continually supply power to timer. Dryer is working good.
We serviced a
LG WASHER
Model WM8000HWA
Near Saint Paul, MN 55129
Delton
Job Details: 08/10/2023
"Not draining and getting error. Found that rain pump fins are broken off the motor shaft and not spinning to drain out water. Customer approved estimate to replace drain pump. Replaced drain pump, tested and washer now drains and is working good.
We serviced a
GE REFRIGERATOR
Model GSS25SGSDSS
Near Minneapolis, MN 55403
Delton
Job Details: 08/10/2023
No water coming out of dispenser. Found that the new filter the customer installed was bad. I put old filter in and water is dispensing. I showed customer. Refrigerator is is dispensing water and working good.
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP113TW01
Near St. Louis Park, MN 55426
Delton
Job Details: 08/10/2023
"Customer says the washer will move and shift across the floor when using high speed spin cycle and has done it for awhile. Washer is balanced, I ran test of spin cycle with load of towels and it completed without moving. I did notice that the basement floor is tile and its slippery tile so its possible that the vibration could have been moving the washer because it was sliding on the slippery tile. I added tape to bottom of each washer feet and washer did not move. Washer is working good as im here. Customer will use as normal and call back if they have further problem and will notate the load that was used."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Minneapolis, MN 55419
Nate
Job Details: 08/10/2023
Replaced broken UIB. Runs and works great now.
We serviced a
KENMORE DISHWASHER
Model 665.12783K310
Near Saint Michael, MN 55376
Matt
Job Details: 08/10/2023
"Customer complaint is, RAIL ON THE TOP RACK IS COMING APART. Inspected and found both upper rack supports are broken and the left rail. Installed 2 new supports and left rail. Tested and everything is working great. Dishwasher is now fixed."
We serviced a
GE WASHER
Model WPXH214A0WW
Near Minneapolis, MN 55416
Delton
Job Details: 08/10/2023
"Customer says it is loud in spin cycle. Found that the tub bearings are bad, When in high speed spin it is very loud. Due to age the parts are not in stock and even if parts are available, the cost would exceed a new washer. I informed customer and they will replace washer."
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2023
"Customer complaint is, AUTOMATIC DRY IS NOT WORKING AT ALL ON THE DRYER, NOW IT WORKS, ON MAX DRY IT WONT DRY UNLESS AD 40 minutes to the time. Inspected and tested. Started dryer on a timed dry high heat cycle and dryer started heating but got too hot and I had to shut it down when it got to 280F. I disconnected vent and now dryer is cycling between 195F and 130F and airflow on back of dryer is 32mph. I reconnected vent and airflow on outside of house is 19mph. The vent is over 20 feet long and its the flexible foil vent the whole way. I showed this to customer and advised they not use dryer until they replace the vent and recommended that they use hard metal pipe the whole way. Dryer is operating normal, the vent is the problem."
We serviced a
LG WASHER
Model WM2301HW
Near Eden Prairie, MN 55346
Nate
Job Details: 08/10/2023
"Not draining. Found a bad drain pump. Replaced pump, drains great now.
We serviced a
LG DRYER
Model DLGX7801WE
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2023
"Customer complaint is, NOT DRYING. Customer said they just cleaned the vent and found the screen on the outside was plugged. Inspected and tested. Found the resettable fuse was tripped. I reset fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 220F and 105F with vent disconnected and airflow on back of dryer is 28mph. After reconnecting vent, heat is cycling between 230F and 110F and airflow on outside of house is 19mph. Dryer is now fixed."
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FAQG7021LW0
Near Excelsior, MN 55331
Adam
Job Details: 08/10/2023
Customers complaint not hooked up properly. Found the dryer vent knocked off. Redid the venting to fit and stay on properly. Tested. Now unit is venting and hooked up correctly
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Chaska, MN 55318
Adam
Job Details: 08/10/2023
Installed part from last diagnosis. Once installed. Cleared codes with SmartHQ then tested unit. Unit is now working properly with out stopping. No leaks. Reassembled tested one more time. Unit is working great.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rockford, MN 55373
Phillip
Job Details: 08/10/2023
The customer said the washer was making a noise then would not spin. I put the washer into a service mode to check for faults. There were zero faults. I then ran the auto test. The test ran through all the functions including agitate and spin. It all worked and sounded normal. I then loaded the washer with a heavy blanket and started a heavy cycle. The washer filled and I let run for 20 minutes. I was washing fine and sounded normal for this washer. I then ran a spin cycle and thats also working normal. I tipped the washer back and it looked fine underneath. The basket is not dragging and the agitator is good. No issues found today.
We serviced a
LG REFRIGERATOR
Model LFXS30766S/03
Near Minneapolis, MN 55441
Phillip
Job Details: 08/10/2023
Today I replaced parts and updated the board. I leaked checked and found no leaks. I pulled a vacuum and then recharged the system. I advised the customer to wait 6-8 hours before putting food in and then 24 hours before he fills it up.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Maple Grove, MN 55311
Phillip
Job Details: 08/10/2023
"The customer complaint is the washer does not wash well. The clothes come out still dirty. I put in test mode and the fault for the motor came up. I ran a wash and spin and it sounds terrible. I tipped the washer back and found the belt guard is covered in oil. The transmission had leaked all the oil out. The agitator also does not come off. I would need a transmission, shifter, belt and wash plate and the cam assembly.
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Minneapolis, MN 55419
Delton
Job Details: 08/10/2023
Found that the idler wheel is worn out. Customer approved estimate. Replaced idler wheel with new style. Tested and dryer is now running quiet and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Maple Grove, MN 55311
Phillip
Job Details: 08/10/2023
"The customers complaint is the dishwasher does not clean well. I started the dishwasher and I let it run. The dishwasher filled with water, and then it started to wash. I noticed the spray arms were not spinning. I removed the spray arms and they were plugged up with calcium And other stuff. The filter plate was plugged up with calcium, and the filter was also plugged up with calcium. I removed both and cleaned them by hand with a brush. I put them back in and then I cleaned the spray arms. I poured in vinegar in the bottom and then fill the cup the vinegar and put it on the top rack. I started a heavy cycle so it cleaned the dishwasher. I tested the water at the sink and its soft.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2560LCC1
Near St. Cloud, MN 56303
Matt
Job Details: 08/10/2023
"Customer complaint is, LEAKING INTERMITTENTLY. Inspected and tested. Customer said its leaking from the door. I inspected bottom door seal and splash shields and there good. I ran dishwasher for over 20 minutes and never saw it leak. I installed new tub gasket and tested. Still not leaking. This is a plastic tub dishwasher and its warping and its never going to seal perfectly. Theres nothing else we can do with this dishwasher.
We serviced a
BEKO RANGE
Model SLGR30532SS
Near Wayzata, MN 55391
Adam
Job Details: 08/10/2023
Customers complaint broil not working. Found the igniter never glowing. Removed back panel. Was getting 120 bolt to the igniter. We have a bad igniter. Replaced with factory igniter. Tested and works properly now. Reassembled unit and tested again. Works great
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Saint Michael, MN 55376
Matt
Job Details: 08/09/2023
"Customer complaint is, COOLING OK, FROST BUILD UP ON THE TOP OF THE DOOR. IT CLOSES OK. DOOR ALARM DOESN'T WORK. This is a garage freezer. Inspected and tested. Temperature is 3F and it was in defrost when I got here. Theres frost on the inside top of the freezer. Door is sealing perfectly everywhere except the top right corner. Fan is working and door alarm. I was able to adjust the seal and its sealing good now.
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Eagan, MN 55123
Delton
Job Details: 08/09/2023
Customer getting SE error intermittently and customer will need to start cycle over and it might complete and spin out clothes. Found that the drain trap was clogged with debris and lint causing a slow drain. Also the drain hose was pushed too far into standpipe. Customer also said that when washer spins it will shake the upper floor.Cleaned out drain trap and pulled out hose so its only 6 inches into standpipe. Tested and washer now drains and no errors. The vibration is normal and is on wood floor that is transferring vibration through the walls and I showed her in user manual that it says to reinforce wood floors to reduce vibration.Washer is running and working good now.Also found that dryer vent was disconnected and i showed customer. Customer is having the floors replaced and will have it fixed then.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PDM1
Near Saint Paul, MN 55105
Delton
Job Details: 08/09/2023
Customer said that they had some water in the basement 3 inch puddle. I ran diagnostics and found no leaks. Dishwasher has been running for 30 minutes and i dont see any leaks. The refrigerator is right next to dishwasher. I ran bunch of water through that and did not find any leaks on the ground. There is bathroom right behind the wall of the refrigerator and dishwasher. I ran sink and flushed toilet several times and found no water in basement. As im here I cannot find the source of the leak into the basement. Customer will use it as normal and keep an eye out and see if its leaking from pipe or floor. They will call back if problem persists.
We serviced a
DACOR++ MICROWAVE
Model MMDV30S
Near Minneapolis, MN 55416
Nate
Job Details: 08/09/2023
"Breaker pops when the door opens on the microwave. Found a bad microswitch that had grease on it and in it. Also found a blown 20 amp fuse: replaced both, and reinstalled microwave. Door works awesome now.
We serviced a
LG DRYER
Model DLG7301VE
Near Rockford, MN 55373
Adam
Job Details: 08/09/2023
Customer complaint not drying on normal setting. Every other setting working properly. Right away I found the eco mode is on normal. Switched it off now its heating like before. Thats the reason why it was working on all settings because eco was only on normal.
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AWX1
Near Minneapolis, MN 55424
Nate
Job Details: 08/09/2023
"Replaced motor and sump assembly, runs great now with no leaks. Sounds much better too when it circulates."
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Corcoran, MN 55340
Matt
Job Details: 08/09/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Customer approved repairs. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 245F and 135F. Dryer vent needs to be cleaned. It vents out second story. I advised customer to not use dryer until the vent gets cleaned.
We serviced a
KENMORE WASHER
Model 110.2083299
Near Saint Paul, MN 55119
Nate
Job Details: 08/09/2023
"Replaced bad clutch, brake, transmission, coupler, and cap. Unit is working great now.
We serviced a
LG WASHER
Model WM3570HVA
Near Saint Paul, MN 55107
Nate
Job Details: 08/09/2023
"Replaced bad hall sensor/ works great now, no LE error and it spins and drains great.
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Saint Paul, MN 55105
Delton
Job Details: 08/09/2023
"Customer said that washer will run for long time and not spin out clothes. Customer then will shut it off and reset and sometimes will finish load. Found that the shifter/shaft assembly is not switching rom agitate to spin and also looks like tub seal is leaking and is a bit loud when agitating and spinning. Needs tub seal, bearing and shaft/shifter assembly. Customer declined and will replace washer."
We serviced a
ROPER DRYER
Model RED4100SQ0
Near Minneapolis, MN 55406
Nate
Job Details: 08/09/2023
"Not heating. Found a bad thermal fuse. Replaced fuse, took dryer apart, cleaned and vacuumed out a large amount of lint, straw, sand, and hair from bulkhead and dryer. Also used my rotary brush and cleaned out lower and upper sections of vent going outside. Runs and heats great now.
We serviced a
SAMSUNG DRYER
Model DV400J3000GW/A2
Near Minneapolis, MN 55406
Delton
Job Details: 08/09/2023
Making loud vibrating sounds when running. Found that there was a lot of lint that was stuck in blower wheel that was causing it to go out of balance and shake. Cleaned out inside dryer of lint build up and balanced dryer. Tested and dryer now runs quiet and is cycling heat normally. Dryer is working good.
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near New Brighton, MN 55112
Phillip
Job Details: 08/09/2023
"Today I replaced the icemaker and turned the icemaker back on. The freezer door was stuck also. We got the freezer door open and it was working good so at this time. I did not cut the cables but if it happens again, the customer said he would just cut the cables off."
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ1
Near Maple Grove, MN 55369
Matt
Job Details: 08/09/2023
"Customer complaint is, NEED LINT CLEANING AND REATTACH THE VENT TO THE OUTSIDE PORT. Disassembled dryer from back and front and vacuumed out lint and cleaned out vent. Reattached dryer vent to wall, but theres nothing holding it in place but the dryer being pushed up against it. Its going to stay in place as long as the dryer is pushed back. Customer would have to replace the vent that goes from the outside of the house to the inside to permanently attach. I showed this to the customer."
We serviced a
LG WASHER
Model WM2501HWA
Near Chanhassen, MN 55317
Adam
Job Details: 08/09/2023
Customers complaint making loud noise and LE code. Code is for motor locking. Put unit in spin and unit makes loud noise during spin one direction worse then the other. Inspected rotor made sure it wasnt loose. Found the noise is coming from the bearing itself. Unit would need a new bearing. Customer is going to get a new unit.
We serviced a
GE REFRIGERATOR
Model GSS25GSHNCSS
Near Maple Grove, MN 55311
Adam
Job Details: 08/09/2023
GARAGE UNIT -HAD LIGHTING STRIKE HOUSE AND WANTS UNITS LOOKED OVER. Hooked up SmartHQ. Checked for codes nothing related or recent. Also checked over the board and wiring. No signs of any damaged. Updated software because it was available to do. Unit is working properly.
We serviced a
LG REFRIGERATOR
Model LNXC23726S
Near Saint Paul, MN 55105
Phillip
Job Details: 08/09/2023
The customer said the whole unit stopped cooling. When I arrived the fridge was in demo mode so the compressor was not running. The customer turned off demo mode. I pulled the fridge out and removed the rear panel. I checked for leaks at the joints and found leaking from the filter drier to the steel. I replaced the drier then checked for leaks again. This time its good and no more leaks. I pulled a vacuum and recharged the system. The freezer was getting cold before I left.
We serviced a
GE DRYER
Model GTDX200EM0WW
Near Minneapolis, MN 55446
Phillip
Job Details: 08/09/2023
The complaint is the dryer does not start. Another service company was out and said the motor was bad. I did some testing and then tried the motor. It still was not working. I then found the door switch was the issue. I ended up cleaning hair around the door and switch. Now the dryer is working great. I opened and closed the door several times and the dryer starts every time.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Otsego, MN 55330
Matt
Job Details: 08/09/2023
"Customer complaint is, FRONT NOT DISPENSING DETERGENT AND THE FRONT OF THE DOOR BOOT BUILDING UP WATER. Inspected and tested. Found the door boot is just dirty and full of hair. I showed customer how to clean it and advised on cleaning regularly. This has a auto dispenser and its not working, its just filling with water. Needs a new dispenser assembly as well.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Monticello, MN 55362
Matt
Job Details: 08/09/2023
"Customer complaint is, MAKES A NOISE THRUOUT THE WHOLE WASH CYCLE. The wash motor is loud when running. Installed new wash motor and tested. Dishwasher is working great and sounds good. Dishwasher is now fixed."
We serviced a
WHIRLPOOL WASHER
Model WTW6300WW0
Near Osseo, MN 55311
Phillip
Job Details: 08/09/2023
The complaint was water is leaking from the back. I found the water supply was off. I turned the water supply back on. I ran the washer. I found no leaks from the washer. I found the water line dryer splitter was leaking. I replaced the y splitter and the dryer water supply hose. Now there is no leaking from the connections.
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/26
Near Farmington, MN 55024
Delton
Job Details: 08/09/2023
Tested and heater comes on. I explained that plastics will not dry very well and that top of cups with divots will hold water. I explained that rinseaid is needed for efficient drying. I increased the amount of rinseaid set by dishwasher. I also informed to use sanitize cycle to incase drying of dishes per the user Bosch manual. Per diagnostics all functions are working good as im here.
We serviced a
LG RANGE
Model LDG4313ST
Near Osseo, MN 55311
Phillip
Job Details: 08/09/2023
The spark module was dead and not working. Today I replaced the spark module and now all the burners are working.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Minneapolis, MN 55418
Nate
Job Details: 08/09/2023
Its leaking from the front left corner. Upon arrival I found the dishwasher was tipped forward. I pulled it out and lowered the back wheels, and adjusted it so its level now.
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Saint Paul, MN 55116
Delton
Job Details: 08/09/2023
"Replaced water valve, tested and no more leaks/drips. Washer fills and is working good.Customer approved to charge card on file. I think the card is on another work order? Please process card for this work order and customer approved the credit card fee (i added it in work order already); saved tckt , states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Minneapolis, MN 55408
Nate
Job Details: 08/09/2023
"Display is totally locked up. All lights illuminated on it. Called tech support, hard reset didnt do anything, needs new display. Temps are good. Part number is 5914120200. Can someone please order the display and reschedule the customer? ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR
Near Minneapolis, MN 55403
Nate
Job Details: 08/09/2023
"Sheet of ice on bottom of freezer. Leaks out unto floor. Found the evaporator drain was iced over, needed to be steamed out from freezer side and condenser side. Took drain lines out and adjusted those and cleaned those out. Now the water drains nicely and doesnt go down into the freezer. If customer just wants that done, I quoted them $111. They were on a conference call so I couldnt speak with them but they said to send invoice for repair today. Icemaker hasnt been making ice. Only error is E8 which is Icemaker sensor, and tech sheet says to replace Icemaker. I pressed the button on it and it cycled, but never filled with water and water valve didnt hum. The water dispenser on the door works great though. I tried checking for voltage at valve when cycling Icemaker, but couldnt get it to cycle anymore, even after unplugging fridge for 15 minutes. Can the office call customer and give them quote? Ive attached quote in photos. They would owe 392 at end of repair if they pay by check. Also, as a backup, please order water valve if customer wants to move forward with Icemaker repair. Icemaker is part DA97-13415B and valve is DA62-02360B. ; saved tckt"
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT70NNP/12
Near Minneapolis, MN 55438
Delton
Job Details: 08/09/2023
Only lights work on refrigerator. UI is dead no DC voltage going to UI. No power to fans. Power is running to main board but nothing else. Called Bosch tech support and they said its the main power module. But customer said they heard buzzing from underneath before the refrigerator stopped working.Previous company ridge (the guy that rips off people) was here before and didnt fix anything. And customer is upset by them.Customer approved estimate. Ordering part and rescheduling. Scheduling 2 hours.; schdld next appmnt for 8/14 MON !
We serviced a
MAYTAG REFRIGERATOR
Model MSD2352KES
Near Maple Grove, MN 55311
Phillip
Job Details: 08/09/2023
Water is leaking from the back. I pulled the fridge out and removed the back cover then turned the water back on. I found water was leaking from the dispenser valve. Im ordering the water valve assembly. ; ordrd 1 WP67006531 (Water valve)
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Osseo, MN 55311
Phillip
Job Details: 08/09/2023
The washer will lock the door and the water valve and drain pump works. It will not run the motor. I get the 5A fault which is for the motor issue. After testing it needs the motor control board. Im ordering the part ; ordrd 1 5304505521 (Motor control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Monticello, MN 55362
Matt
Job Details: 08/09/2023
"Customer complaint is, LEAKED UNDER KITCHEN SINK. Tenant said that it was all wet underneath the sink and out onto the floor, but couldnt replicate it to see were its coming from. Inspected and tested. I inspected all the fittings underneath the sink and everything looked good. I filled and drained the dishwasher and no leaks. I started dishwasher on a heavy cycle and watched it for over 15 minutes and still no leaks. I filled and drained dishwasher 4 times and never saw it leak. This has a air break on the counter top. Im assuming its coming from there, but cant get it to leak while testing. I talked with Jeremy and he approved me bypassing the air break assembly. I removed drain hose from air break and connected it directly to the drain pipe and put a high loop in drain line. Tested and no leaks. Please bill customer. ; saved tckt"
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Minneapolis, MN 55408
Nate
Job Details: 08/08/2023
"Replaced bad convection fan motor, runs great now."
We serviced a
MAYTAG DRYER
Model LDG9306AAE
Near Minneapolis, MN 55410
Delton
Job Details: 08/08/2023
Dryer tumbles but doesnt heat. As im here the dryer did heat for 5 minutes but then stopped turning on heat. Gas coils are bad. Customer approved estimate. Replaced coils and cleaned out inside dryer of lint build up. Tested and dryer is cycling heat normally. Dryer is working good.
We serviced a
LG REFRIGERATOR
Model LMXC23796S/00
Near Rogers, MN 55374
Phillip
Job Details: 08/08/2023
The customer said the whole unit stopped cooling very suddenly. They had another company out and someone tapped into the low side. The previous company said it had a bad compressor. I replaced the compressor based off the info I was given. I also replaced the filter dryer. I leaked checked with nitrogen and found no leaks or restrictions. I pulled a vacuum then recharged the system. I replaced the main board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Eden Prairie, MN 55347
Adam
Job Details: 08/08/2023
Installed part from last diagnosis. Tested multiple times for leaks then let unit run 10 minutes before leaving. Unit is running properly with out any leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model IX5BBEXDS01
Near Minneapolis, MN 55418
Nate
Job Details: 08/08/2023
"Icemaker keeps making ice. Found a broken Icemaker (holes that the level goes into are worn down so the level pops out). Also found a ton of ice build up around water dispenser into the icemaker. Behind the back panel. It needed a longer tube to slide over the dispenser so that water doesnt spill over the top. So we inserted a new longer tube. And then cycled the icemaker and made sure water wasnt spilling over. There was also frost build up on the back panel, and around the fan because of the excess moisture from the spill over. We steamed that out too.
We serviced a
KENMORE RANGE
Model 790.7746381
Near Eden Prairie, MN 55346
Adam
Job Details: 08/08/2023
Unit not heating properly. Disassembled to get to igniter. Started bake. The igniter glowed but never opened the gas. Quoted for new igniter. Installed new igniter now its working properly. Tested multiple times works properly.
We serviced a
MAYTAG MICROWAVE
Model MMV5207BAS
Near Becker, MN 55308
Matt
Job Details: 08/08/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the magnetron has failed. Customer approved repairs. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Saint Paul, MN 55119
Nate
Job Details: 08/08/2023
Replaced bad temperature sensor and now it runs great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Minneapolis, MN 55445
Phillip
Job Details: 08/08/2023
The customer complaint is the ice maker is not making enough ice and not able to keep up. When I arrived I found the ice bucket was 3/4 the way full and ice was built up around the ice maker arm. The temps were good at 37 and 0 degrees. I removed the ice maker and tested the ice maker. I ran a harvest test and it filled up with water. I pulled up a data sheet on the ice maker. It says the ice maker makes 56-72 cubes per bucket and it takes 2-3 days to fill the ice bucket. I advised the customer it dumps 8 cubes a time. So if there is a lot of people using it the maker may not be able to keep up. The ice maker is working as it should no issues found.
We serviced a
KITCHENAID DISHWASHER
Model KUDL15FXSS6
Near Roseville, MN 55113
Nate
Job Details: 08/08/2023
"Leaking water. Tested the water, its hard. There are hard water deposits in the dishwasher, I recommend dishwasher cleaner. He had taken the tub seal out, tried a new one but didnt have it in there right so he returned it. I looked over the seal, it looks good. I reinstalled the old seal. I can see that the lower spray arm is separating, and spraying out the sides. The gear is also getting stuck, and the arm is spraying water at the float. And then water leaks down through the float. Needs new spray arm.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Maple Grove, MN 55369
Phillip
Job Details: 08/08/2023
The complaint was the dishwasher would not drain. When I arrived the customer said they tried it again and it started to drain. I checked the drain hose again and the loop is good and its installed good. I ran a hose down the drain hose and its clear. I started the dishwasher and then set it to drain. The dishwasher is draining good. I advised them to make sure the food is off the dishes and to make sure the disposal is clear before they run the dishwasher.
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILBS7
Near St. Cloud, MN 56304
Matt
Job Details: 08/08/2023
"Customer complaint is, BLINKING THE CLEAN LIGHT. Inspected and tested. The clean light is blinking 7 times. This is a heater circuit problem. I ran dishwasher through service diagnostics and the heater reset and is working. This dishwasher is in rough shape. Both racks are rusty and falling apart, the side rail is broken and the top spray nozzle is falling off. I recommended customer replace dishwasher in the future if they have issues."
We serviced a
FISHER PAYKEL++ DRYER
Model MISSING
Near Minnetonka, MN 55345
Adam
Job Details: 08/08/2023
Installed parts from last diagnosis. Once installed I also did a clean up on the dryer. Reassembled unit and tested. Unit is running great and its quiet.
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL.U
Near Minnetrista, MN 55364
Adam
Job Details: 08/08/2023
Unit error 54 Which is a leak. Pulled unit out. Removed back cover. Removed all the water turned water on water started right away to leak. I tried to redo the connection and its not going to work someone stripped it. Need parts listed below to correct the issue. Valve 611906Valve clamp 700439Also need the water line hose. Cant find part number. ; states that autho needed
We serviced a
ILVE++ RANGE
Model UPN76DMP/VS
Near Mound, MN 55364
Adam
Job Details: 08/08/2023
Handle came loose. Found that the nut is missing on the right side. Disassembled to get to nut on the back of the handle. Installed a new nut. Then reassembled unit. Now its nice and sturdy. Customer also mentioned the front right burn not igniting. Found the switch isnt working. The igniter is working when igniting the other burners. Customer is wondering if he has to call in a new claim for a different issue or not. ; snapped 1 QuickPics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Burnsville, MN 55337
Delton
Job Details: 08/08/2023
"Was a big ice bag in the ice bucket and ice maker arm was raised to off. Customer said it wasnt making ice and they bought a bag and put it in there. I ran test and it cycled and dropped ice and filled. Not sure why its not making ice. There is no frost build up inside freezer since I replaced freezer door gasket.I replaced ice maker again and informed customer that we would call back tomorrow and verify that ice should be in the ice bucket.I tested new ice maker and it cycled and filled.Office: follow up with customer tomorrow to ensure ice is being made.Customer also said that garbage disposal stopped working and found that it was just a jam of plastic piece in there. I reset switch and dislodged the plastic and garbage disposal runs good.; used 1 WPW10190965 (ICEMAKER) from stock, states that autho needed"
We serviced a
DANBY FREEZER
Model DUFM059C1WDD
Near Saint Paul, MN 55106
Nate
Job Details: 08/08/2023
"Freezer not running. Found a bad thermostat. RJ can you please order a thermostat and schedule a return visit? After I whacked the thermostat, it switched from OL to continuity and compressor started. ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXC24796D/00
Near Plymouth, MN 55446
Phillip
Job Details: 08/08/2023
"The customer said the whole unit stopped cooling very suddenly. They had another company out and someone tapped into the low side. The previous company said it had a bad compressor. When I arrived the unit was pulled out, unplugged and the wires on the compressor were disconnected. I just replaced the compressor based off the info I was given. I also replaced the filter dryer. I leaked checked with nitrogen and found no leaks or restrictions. I pulled a vacuum then recharged the system. I also updated the main board. ; snapped 1 QuickPics, states that autho needed"
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS1360
Near Sauk Rapids, MN 56379
Matt
Job Details: 08/08/2023
"Customer complaint is, Continuing issue with frost build up on the back wall of freezer. Ice maker also again not working. Inspected and tested. Freezer is 6F and FF is 39F. I called techline and talked to Adrian for almost a hour and he walked me through testing the sensors and then did a video call and looked at the evaporator. He said it needs a new evaporator and is going to transfer it to a different company. Customer is really frustrated because theyve been dealing with this for about 3 months with no solutions. They would really just like it replaced. ; saved tckt"
We serviced a
KENMORE DRYER
Model 110.975741
Near Saint Paul Park, MN 55071
Delton
Job Details: 08/08/2023
Found that the push to start button is always closed and will keep timer continually running. Ordering new push to start part and rescheduling.; ordrd 1 Wp3395382 (Push to start)
We serviced a
GE REFRIGERATOR
Model PWE23KELDDS
Near Monticello, MN 55362
Matt
Job Details: 08/08/2023
"Customer complaint is, LIGHT WON'T SHUT OFF, NOT COOLING PROPERLY. Inspected and tested. Freezer temperature is 3F and FF is 35F. Found the right FF door switch is only sporadically working and the refrigerator thinks the door is open. Quoted customer $245. to install new door switch. Customer approved repairs. Part on order. ; ordrd 1 WR23X29161 (Door switch)"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Big Lake, MN 55309
Matt
Job Details: 08/08/2023
"Customer complaint is, F5 E1 CODE, DOOR WON'T ACTIVATE. Inspected and tested. Lid lock is only working sporadically in test mode. When you try and start a cycle it just beeps. The lid lock has failed. Customer approved repairs. Installed new lid lock and tested. Washer is working great. Washer is now fixed."
We serviced a
KENMORE DRYER
Model 110.787327
Near Minneapolis, MN 55426
Nate
Job Details: 08/08/2023
"Cleaned 3 dead chipmunks out of dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hanover, MN 55341
Phillip
Job Details: 08/08/2023
The complaint is the washer leaks into the freezer ice maker container and ice forms. I removed the ice maker and found a clump of ice in the fill cup. I cleared the ice and then found the fill tube was not in the correct position so when it fills water is spraying out the side of the cup. I pushed the fill tube in tight so it should not spray when it fills.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAEBC
Near Chaska, MN 55318
Adam
Job Details: 08/08/2023
Code33 and water under crisper drawer. Found the water is coming from the evap drain. Pulled fridge out. Removed the drain hose and water came pouring in. The duck bell was clogged. Cleaned out the clogged, cut the duck bell, and reassembled. The code is coming from the heater. We cleared the code. Customer isnt using the ice maker anyway so he doesnt want that fixed at this time.
We serviced a
GE WALL OVEN++
Model JT3500SF5SS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/08/2023
Customers complaint getting F97 code off and on for a while. They tried a self clean and now getting a E94 door code. Put in tested mode unlocking doors and then cleared the codes. Door is locking normally now. Next made sure the fans and elements all working properly. They all run and turn on. Next preheated both ovens to 450 and see if a code pops up. Both preheated fine and no issue. Let unit run for another 10-15 minutes and no codes.
We serviced a
WHIRLPOOL WASHER
Model LA5558XSW0
Near St. Louis Park, MN 55416
Delton
Job Details: 08/08/2023
"Found that the drain hose for washer was laying on the ground next to floor drain. I explained to customer that is why it fills and drains at same time because the hose needs to be high into wash tub or stand pipe because gravity causes water to not drain out. I put hose into washtub, ran short cycle and washer completes cycle. I did find that agitator dogs are worn and the hot water fills slowly. But washer does run and timer advances automatically.
We serviced a
SAMSUNG DRYER
Model DVE52M8650V/A3
Near Eden Prairie, MN 55347
Nate
Job Details: 08/08/2023
Idler pully making a squeal/ replaced the pully. Cleaned and oiled rollers. Runs nice and quiet now.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Minneapolis, MN 55423
Delton
Job Details: 08/08/2023
"Customer said it wouldnt start and just beep. As im here i am able to start dishwasher and it fills but not washing. I ran diagnostic and found that there is power going to wash motor but is not running. Needs new motor/sump assembly.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH1
Near Minneapolis, MN 55419
Delton
Job Details: 08/08/2023
"Replaced bake element, tested and oven preheated and is heating and working good."
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS2062
Near Minneapolis, MN 55419
Nate
Job Details: 08/08/2023
Replaced bad user interface board. Works great now.
We serviced a
KENMORE RANGE
Model 790.9612241
Near Minneapolis, MN 55411
Nate
Job Details: 08/07/2023
"Back of range sparked, and then no burners or oven worked. Found one L2 wire that had popped off the back of the range. Adjusted the wire and reconnected it, tightening it behind screw. Also adjusted and tightened L1 and N. Now all burners and oven work great. Quoted to put circle connectors on ends of wires.
We serviced a
GE MICROWAVE
Model PSB9240EF3ES
Near Otsego, MN 55374
Phillip
Job Details: 08/07/2023
The complaint is the microwave went dead while they were not using it. I found the breaker was tripped. I reset the breaker and now its working good. I tried it several times and now its working good.
We serviced a
SUBZERO++ REF BUILT IN++
Model 650/02
Near Minneapolis, MN 55437
Delton
Job Details: 08/07/2023
"Replaced ice maker, tested and ice maker cycles and and fills. Ice maker is working good."
We serviced a
LG DISHWASHER
Model LFXC24726S/02
Near Minneapolis, MN 55405
Nate
Job Details: 08/07/2023
"Not draining, giving an OE error. Found an object stuck in the air gap. Cleaned it out, now it drains and runs great.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55409
Nate
Job Details: 08/07/2023
Replaced bad Icemaker. New one cycles great now.
We serviced a
MAYTAG DRYER
Model MEDC300XW1
Near Minneapolis, MN 55410
Delton
Job Details: 08/07/2023
"Found chipmunk that was dead in the dryer vent. Pulled out dryer and was right there. Removed chipmunk, dryer is working and vent is clear now. Dryer is working good."
We serviced a
SAMSUNG RANGE
Model NX58M5600SB
Near Brooklyn Park, MN 55444
Phillip
Job Details: 08/07/2023
The oven would not bake. I tested and found the bake ignitor is weak. I quoted for the ignitor and then replaced the bake ignitor. The bake is working good now.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW1
Near Saint Michael, MN 55376
Matt
Job Details: 08/07/2023
WANTS THE DOOR BOOT REPLACED. Installed new door boot and tested. Washer is now fixed.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Minneapolis, MN 55409
Nate
Job Details: 08/07/2023
"Right hinge for freezer isnt tight. Found that it needed to be bent down, adjusted for a more secure fit. They said after the icemaker was replaced, the door hinge was loose. I also installed a shim/plastic washer on hinge to help make it tighter. Door closes great and hinge is nice and secure.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Arden Hills, MN 55112
Phillip
Job Details: 08/07/2023
When the drum spins it makes a loud squeal. I removed the drum and found the idler was stuck and not spinning freely. I quoted the repair. I replaced the idler and oiled the rollers. The dryer was clean inside.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55419
Nate
Job Details: 08/07/2023
Installed shim kit so that door is level across top. And installed new flapper. Door closes great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVYO4
Near Minneapolis, MN 55422
Phillip
Job Details: 08/07/2023
The customer said the refrigerator makes a buzzing sound for about 10 top second spot every half an hour or so. I found they have an icemaker that was on the no water hooked up to it. I lifted the ice maker arm up and showed them how to shut it off.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/07/2023
"Installed new water valve from last diagnosis. After installed tested ice maker and dispenser. Also ran water multiple times through, to make sure no leaks are present. Everything is working properly and no leaks.
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Minneapolis, MN 55423
Nate
Job Details: 08/07/2023
"Replaced the bad drain pump assembly today. Now it fills, agitates, drains and spins awesome."
We serviced a
JENN-AIR WALL OVEN++
Model W241
Near Minneapolis, MN 55447
Phillip
Job Details: 08/07/2023
I replaced both oven door gaskets. Working great now.