Service History 121 - Omega Force Appliance Repair

We serviced a

KENMORE RANGE- GAS

Model 790.7343331

Near Minneapolis, MN 55411

Nate

Job Details: 06/28/2021

Had a bad spark module. Replaced with a new one and put on new wire terminals and cleaned the burner heads and it works great now.

We serviced a

GE DRYER- ELECTRIC

Model DDE7100SBLAA

Near Elk River, MN 55330

Matt

Job Details: 06/28/2021

"Customer complaint is, making loud squeaking noise AT START UP- THINKS ITS A BEARING- NOISE FADES & RETURNS. Inspected and tested. Found the heating element is burnt out, the front and rear bearing are wore out. Needs new bearings, glides and heating element. Installed new heating element, rear bearing, front bearing and glides. Tested dryer. Dryer sounds great and is heating well. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5CHQXKQ01

Near Elk River, MN 55330

Matt

Job Details: 06/28/2021

"Customer complaint is, panel in between the REF and the Freezer seems to be warmer then normal. Inspected refrigerator and found the condenser fan motor has failed. Needs a new motor. Installed new condenser fan motor and tested. Refrigerator is now fixed."

We serviced a

GE DISHWASHER

Model GLDA696P02SS

Near Eden Prairie, MN 55346

Paul

Job Details: 06/28/2021

Complaint middle wash arm fell off. Was able to use a screw and washer to fix it. But if it brakes again we will need to bring middle wash arm assembly.

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2855RFC1

Near Eden Prairie, MN 55346

Paul

Job Details: 06/28/2021

"Complaint was unit leaking, Replaced splash guards and lower seal. A01986801 but it was damaged by customer on ; used 1 809006501 and 1 154701001 (SPLASH SHIELD KITS) from stock, states that autho needed"

We serviced a

KENMORE RANGE- GAS

Model 79074132310

Near Minneapolis, MN 55430

Phillip

Job Details: 06/28/2021

The little pilot orifice in the side of the burner was plugged. I cleared the hole and its working great now. All the burners work good.

We serviced a

KENMORE DISHWASHER

Model 665.1595579

Near Apple Valley, MN 55124

Delton

Job Details: 06/28/2021

"Washer wont drain. Found that motor is corroded and leaks, motor locked up. Also some cycle buttons dont respond when pushing them. Door gasket is corroded/ripped. Upper spray arm kit is needed. repair.Motor: w10428774Upper spray arm kit: 675808Pump gasket: 717000Door gasket: wpw10509257Cycle switch pub: 3379318 NLA; saved tckt"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.268825

Near Minneapolis, MN 55412

Nate

Job Details: 06/28/2021

Replaced bad ATC. Turned hot water back on. Runs great now.

We serviced a

GE DRYER- ELECTRIC

Model GTX18GSSJ0WW

Near Otsego, MN 55330

Matt

Job Details: 06/28/2021

"Customer complaint is, HAS TO RUN A FEW CYCLES TO DRY CLOTHES. Inspected and tested dryer. Found the dryer was quick cycling with the vent connected and temperature only got to 175F and temperature wouldnt drop below 160F. Disconnected vent and now temperatures are cycling between 200F and 120F. Airflow on back of dryer is 29mph and I cant check the outside air flow because it comes out on the second story. Dryer is operating normal with vent disconnected. As soon as I hook the vent up the temperature basically stays at what it was when I hooked it up. The problem is with vent. Recommended customer have vent looked at."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000DW2

Near Rogers, MN 55374

Phillip

Job Details: 06/28/2021

undefined; schdld next appmnt for 6/30 WED !

We serviced a

GE DISHWASHER

Model GLD4458R00CS

Near Rogers, MN 55374

Phillip

Job Details: 06/28/2021

The black latch and latch release parts were broken. I had to force the pieces out so I can get the door open. Im ordering the latches assembly parts. I showed the customer how they can still use until I return. ; ordrd 1 WD13X10045 (Latch actuator) and 1 WD13X10007 (Black handle) and 1 WR02X10585 (Spring) and 1 WD13X10017 (Retainer)

We serviced a

KENMORE WASHER FRONT LOA

Model 110.458624

Near Apple Valley, MN 55124

Delton

Job Details: 06/28/2021

Getting f02 error which is long drain. Found that drain pump filter was clogged with debris blocking drain. I showed customer how to access and clean out drain pump if error happens again. Washer now drains and spins. Washer is workin good.

We serviced a

GE REFRIGERATOR

Model ZISP420DHBSS

Near Burnsville, MN 55337

Delton

Job Details: 06/28/2021

"Replaced both door light toggle switches on fridge door side, tested and light and display now turn on/off with door. Refrigerator is workin good."

We serviced a

GE WASHER TOP LOAD

Model WHDSR316G0WW

Near Minneapolis, MN 55417

Delton

Job Details: 06/28/2021

"Washer not draining or advancing cycle. Found that there was small sock stuck inside drain pump. Removed sock, tested and washer drains and spins. Washer is working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6KR5JSB6

Near Minneapolis, MN 55406

Delton

Job Details: 06/28/2021

Found that defrost heater is bad. Possible i caused the short. I replaced heater Tested and is defrosting. Refrigerator is cooling and working good.; pckd up 1 242044113 (Defrost heater)

We serviced a

MAYTAG DRYER- ELECTRIC

Model NOTAVAILABLE

Near Minneapolis, MN 55405

Delton

Job Details: 06/28/2021

"Found that heating element is broke and not heating. Also rollers are worn out making loud shaking sound. Customer approved estimate.Replaced heating element, and dryer repair kit, tested and dryer is heating and quiet. Dryer is workin good. . .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4392065 (REBUILD KIT), and 1 279838 () from stock"

We serviced a

GE REFRIGERATOR

Model PYE22KSKFSS

Near Minneapolis, MN 55424

Delton

Job Details: 06/28/2021

"Found that evaporator fan not running causing fan to be noisy and not cooling correctly. Replaced evaporator fan motor, tested and refrigerator is cooling and working good.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.162644

Near Minneapolis, MN 55423

Delton

Job Details: 06/28/2021

New sump i put in is DOA. Is even louder. Reordering sump and also ordering water valve as its not filling all the way.; ordrd 1 Wp8531669 (Water valve)

We serviced a

SAMSUNG REFRIGERATOR

Model RF263DEAESR/AA

Near Minneapolis, MN 55446

Seth

Job Details: 06/28/2021

Customer complains of a funny noise. Upon arrival inspection I found French door Samsung fridge had both the defect for the icemaker and for the evaporator in the fresh food section.

We serviced a

LG DRYER- GAS

Model DLGX2502W

Near Minneapolis, MN 55446

Seth

Job Details: 06/28/2021

"I tested and found both the flame sensor and gas safety valve were out of manufactures specifications. I replaced them, but the dryer still will not release gas at the valve. The control board has failed "

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Minneapolis, MN 55422

Seth

Job Details: 06/28/2021

I replace the failed washer pump and some assembly and tested the dishwasher. The dishwasher is now fixed

We serviced a

GE REFRIGERATOR

Model GSE22ESHBSS

Near Eden Prairie, MN 55346

Phil

Job Details: 06/28/2021

"The icemaker is not making any ice, the icemaker appears to be defective. The fingers are stuck in the 6:00 position. We stock this icemaker, wr30x10093 (by FW)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FTBL01

Near Plymouth, MN 55441

Seth

Job Details: 06/28/2021

Customer complains that when icemaker is turned on they have a leak that comes out of the ice dispenser bucket through the dispenser door and down the front of the machine. Part is on order; ordrd 1 2198597 (Ice maker)

We serviced a

LG WASHER FRONT LOA

Model WM3570HWA

Near Minnetonka, MN 55305

Seth

Job Details: 06/28/2021

Customer complains they are getting a draining error and cycles do not complete. Upon arrival and inspection I found the rear main bearing is loose. I quoted her a pump as I found nothing lodged in the impeller or in filter assembly.

We serviced a

WHIRLPOOL RANGE- DUAL FUEL

Model WOD51EC0AS04

Near Minnetrista, MN 55375

Paul

Job Details: 06/28/2021

"Complaint was DOUBLE WALL OVEN getting lock error. On both ovens. Also model tag was inside door,back ordered. W10883049 x2 ; saved tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model wm3770hwa

Near Long Lake, MN 55356

Seth

Job Details: 06/28/2021

Replaced the field drain pump and tested the washer now works.; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Eden Prairie, MN 55347

Phil

Job Details: 06/25/2021

The icemaker will not dispense ice right. They have to jiggle the bucket in order to get it to dispense. I did see this on the call. They had a cup for a long time and ice did not come out. I didn't see anything wrong or broken. (by FW)

We serviced a

KENMORE DRYER- GAS

Model LGR5634AW0

Near Chanhassen, MN 55317

Paul

Job Details: 06/25/2021

"Complaint was unit not heating, Igniter is bad. 279311

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Minneapolis, MN 55409

Nate

Job Details: 06/25/2021

"Installed new control board. Motor is overheating and needs to be replaced. Ordered a new sump assembly.. ; ordrd 1 W11025157 (Sump and motor assembly)"

We serviced a

KENMORE WASHER TOP LOAD

Model 11023822100

Near Minnetonka, MN 55345

Paul

Job Details: 06/25/2021

Complaint was agitator loose. Replaced dogs and told customer with softener cup on top it will make more noise. Took shell off of machine and tested for leaks didnt find any; used 1 80040 (DOGS) from stock

We serviced a

KENMORE RANGE- GAS

Model 790.7233301

Near Minneapolis, MN 55419

Nate

Job Details: 06/25/2021

Not igniting well. Sometimes smells gas. Or bakes at a low temp. Replaced the ignitor. Works great now.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model GEW9250PW1

Near Minnetonka, MN 55345

Paul

Job Details: 06/25/2021

Installed part and tested issue fixed.

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Albertville, MN 55301

Matt

Job Details: 06/25/2021

"Customer complaint is, NOT COMING ON. Inspected and tested. Found the fuse on the filter has failed. Needs a new fuse and all three micro switches and holder. Parts on order. ; used 1 20AMPFUSE (20 AMP FUSE), and 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock, ordrd 1 WB06X10610 (Latch holder)"

We serviced a

AMANA WASHER TOP LOAD

Model NAV5800AWW

Near Rogers, MN 55374

Phillip

Job Details: 06/25/2021

I replaced the idler pulley and belt. Tested the washer on a wash and drain and spin and its working good.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV52J8060EW/A2

Near Rogers, MN 55374

Phillip

Job Details: 06/25/2021

When the screw driver was still in the dryer the customer turned the dryer on and that damaged the blower wheel. Im ordering the blower wheel. ; ordrd 1 DC67-00180B (Blower wheel)

We serviced a

LG REFRIGERATOR

Model LFX25974ST/03

Near Osseo, MN 55311

Phil

Job Details: 06/25/2021

"The icemaker mold is broken, ordered a new icemaker. (by FW)"

We serviced a

KENMORE REFRIGERATOR

Model 795.76203.901

Near Minneapolis, MN 55416

Nate

Job Details: 06/25/2021

Icemaker still making a giant blob of ice..; ordrng 1 Aju55759303 (Valve)

We serviced a

FISHER PAYKEL WASHER TOP LOAD

Model WL42T26DW1 - 96178B

Near Wayzata, MN 55391

Nate

Job Details: 06/25/2021

Water spraying sideways out of the main fill spray mechanism. Cleaned spray holes putt and now it sprays directly into the tub. Uninstalled and reinstalled the recirculating spray nozzle and now it sprays only into the washer. Runs great with no leaks. Ran on a regular wash and a spin cycle.

We serviced a

GE WALL OVEN- ELECT

Model JT912S0F1SS

Near Eden Prairie, MN 55344

Paul

Job Details: 06/25/2021

"Complaint was unit had loud convection fan. We need new fan blade, spacer and fan motor, . WB26T10013 NLA fan motor WB1K5117 washer/spacer WB02T10289. Fan blade ; O-emld tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF2A

Near Eden Prairie, MN 55347

Paul

Job Details: 06/25/2021

Installed parts issue fixed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Bloomington, MN 55420

Paul

Job Details: 06/25/2021

Complaint was unit not drying dishes well and not washing well sometimes. Ran through diagnostics heater is working fine. Customer not using rinse aid. Wash pump is fine but missing upper wash arm shipped to customer. ; pckd up 1 WPW10327455 (Upper wash arm)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR7244PQ0

Near Apple Valley, MN 55124

Delton

Job Details: 06/25/2021

Washer motor wont turn. I can kick start it and then it runs. Found that start capacitor is oozing. Ordering start cap and rescheduling./; ordrd 1 Wp8572717 (Start capacitor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Osseo, MN 55311

Phillip

Job Details: 06/25/2021

The complaint was that it made strange noises in the wash cycle and did not seam to wash the dishes. I put into a diagnostics mode and the only error code that was displayed was F6-e4 for a stuck float. I let run the entire diagnostics and it finished with no error codes. I checked under the float and it was clear. I advised the customer to clean with a dishwasher cleaner. I also tested the water and it was hard. The customer said he bypassed the softener but will changed it back. The upper rack stop on the right is missing. Im shipping the customer the rack stop. ; ordrd 1 WPW10508950 (Rack stop)

We serviced a

GE RANGE- GAS

Model PT7550SF2SS

Near Plymouth, MN 55446

Phillip

Job Details: 06/25/2021

I started the oven and the upper fan barely turns. I pulled the oven out so I could replace the fan. I opened the box to the new fan and its the lower oven cooling fan . I am ordering the upper cooling fan. ; schdld next appmnt for 7/2 FRI !

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QE6A

Near Minneapolis, MN 55430

Phillip

Job Details: 06/25/2021

I replaced the fridge door handle. It was leaking out the bottom of the freezer door. I found the line in the door was broken in two spots. I replaced the whole water line in the door. ; used 5 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB7601AWW

Near Minneapolis, MN 55443

Phillip

Job Details: 06/25/2021

"There was a switch on the wall that was in the off position. I turned the switch on and now it powers on. The control panel is blank. It needs the control panel, latch assembly, and some of the pivots are broken. . Control panel 99003387Latch assembly WPW10275768Pivot WP99002709Pivot WP99002687; states that autho needed"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Otsego, MN 55330

Phillip

Job Details: 06/25/2021

I replaced the main board because the relay was failing. Its working great now.

We serviced a

LG WASHER FRONT LOA

Model WM8100HVA

Near Saint Michael, MN 55376

Phillip

Job Details: 06/25/2021

The washer was full of water and it would not drain the water out. I replaced the drain pump and tested the operation. Its working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

LG REFRIGERATOR

Model LSXS26326S/00

Near Burnsville, MN 55337

Delton

Job Details: 06/25/2021

Compressor is running but no frost pattern. Sealed system issue. This has a 5 year compressor/sealed system warranty through LG standard warranty.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Burnsville, MN 55337

Delton

Job Details: 06/25/2021

"Replaced condenser fan motor, tested and now runs quiet and is workin good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model DGUS2645LF6A

Near Eagan, MN 55122

Delton

Job Details: 06/25/2021

Found that the ice flap not always closing causing moisture build up on touch board causing random buttons to appear to be touched. Ordering dispenser module as well as touch/display board. Rescheduling.; ordrd 1 242074223 (Dispenser module) and 1 242115004 (Touch/display board)

We serviced a

BOSCH DISHWASHER

Model n/a

Near Minneapolis, MN 55417

Delton

Job Details: 06/25/2021

Plastic console broke off. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 00665888 (Console) and 1 00609266 (Button set)

We serviced a

GE DISHWASHER

Model GDT635HSJ5SS

Near Dayton, MN 55327

Matt

Job Details: 06/25/2021

"Customer complaint is, NO WATER ENTERING UNIT. Inspected and tested dishwasher. Found the circulation pump has failed. . to install new pump. Customer approved repairs. Part on order. ; ordrd 1 WD26X23258 (Circulation pump)"

We serviced a

KENMORE DISHWASHER

Model 665.160224

Near Minneapolis, MN 55417

Delton

Job Details: 06/25/2021

"Replaced control board, tested and dishwasher heater now turns on and is working good."

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWE450WW02

Near Eagan, MN 55123

Delton

Job Details: 06/25/2021

"Replaced soap dispenser actuator. Tested and now stops at correct spot and washer fills, agitates and is workin good."

We serviced a

MONTGOMERY WARDS FREEZER

Model FFT863507A

Near Eagan, MN 55123

Delton

Job Details: 06/25/2021

"Bad compressor relay. Customer approved estimate. Replaced relay, compressor turns on and freezer is getting cold. Freezer is cooling and working good now.; used 1 PR041 (COMPRESSOR RELAY) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6JQ3

Near Champlin, MN 55316

Matt

Job Details: 06/25/2021

"Customer complaint is, NOT COOLING OR FREEZING. Inspected refrigerator and found the compressor and fans are running. Evaporator only has frost on the first 18 inches. Sealed system has failed.. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model CFSP5RKBCSS

Near Champlin, MN 55316

Matt

Job Details: 06/25/2021

"Customer complaint is, FRIDGE NOT HOLDING TEMP- ICE MAKER NOT MAKING ICE- THINKS BECUZ ITS NOT COLD ENUF- HE SHUT IT OFF. Inspected and tested refrigerator. Compressor and fans are running. Heater worked. Evaporator was frozen over on the top half. Defrosted evaporator and watched it for 20 minutes. It only frosted over 50 percent. Sealed system has failed. Call in for authorization."

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH8700AWM

Near Rogers, MN 55374

Matt

Job Details: 06/25/2021

"Customer complaint is, DOOR LOCKED AND ERROR CODE,GRINDING NOISE WHEN TRYING TO GET IT TO GO. Inspected and tested. Found the drain pump has failed.. to install new drain pump.t."

We serviced a

GE MICROWAVE

Model JVM1860SF001

Near Saint Michael, MN 55376

Matt

Job Details: 06/25/2021

"Customer complaint is, MADE A LOUD NOISE AND NOW WONT HEAT. Inspected and tested. Found the board is fried. . to install new board. ."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE7600AYW

Near Monticello, MN 55362

Matt

Job Details: 06/25/2021

"Customer complaint is, LOUD SQUEAKING NOISE WHEN IT TUMBLES. Inspected and tested. Found that one of the rollers has failed and the idler pulley has a deep groove from the belt. . For diagnostic. . Installed new idler pulley and two new rollers. Tested dryer and it sounds great, accept theres a little vibration noise coming from the back side of the dryer. Dryer is heating great. ; used 2 12001541 (ROLLER), and 1 WP6-3700340 (IDLER PULLEY) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model SAV205DAWW

Near Golden Valley, MN 55427

Nate

Job Details: 06/25/2021

"Washer stops at spin. Sounds like an airplane. Took off bottom panel and looked at inside of washer. Transmission and surrounding areas are full of rust and oil. Very rusty and messy. For sure needs a new transmission.Submitting for Autho. 27001046 is the part number.; O-emld tckt , states that autho needed"

We serviced a

AMANA DRYER- ELECTRIC

Model NDG2330AWW

Near Eagan, MN 55123

Phil

Job Details: 06/24/2021

"Customer said the dryer is noisy and turns harder than it used to. We stock the glides, belt, motor, rollers and idler. They also said it does not dry well but does heat. Coils may be an issue. (by FW)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7500SR/AA

Near Big Lake, MN 55309

Matt

Job Details: 06/24/2021

"Customer complaint is, NOT COOLING BELOW 56, FREEZER IS AT ZERO. Inspected and tested. Found the FF evaporator is a ball of ice in the upper right corner. Refrigerator has the manufacturer flaw issue.

We serviced a

MAYTAG DISHWASHER

Model MDB7601AWB

Near Chanhassen, MN 55317

Phil

Job Details: 06/24/2021

Only some buttons on the touchpad work. The touchpad needs to be replaced. Part number is 6-919825 and 99003385 (by FW)

We serviced a

LG WASHER FRONT LOA

Model WM2650HWA

Near Chanhassen, MN 55317

Phil

Job Details: 06/24/2021

The door does not latch right and they need to open and close it a few times in order to get it to work. The door seal also has a chunk missing and the unit leaks. Ordered a new door seal and latch. (by FW)

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGF366ECE

Near Champlin, MN 55316

Phil

Job Details: 06/24/2021

The FR power burner will not spark when they turn the knob to lite. Ordered new switch/wire harness. (by FW)

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH8700AWW

Near Loretto, MN 55357

Seth

Job Details: 06/24/2021

"Wont power on. Failed PCB ruptured capacitors. Part is discontinued. I offered to search for part customer declined, she will replace the unit."

We serviced a

GE REFRIGERATOR

Model GSS22KGPAWW

Near Eagan, MN 55123

Delton

Job Details: 06/24/2021

"Found that evaporator is frosted over and not cooling. I tested control board and will intermittently go into defrost mode. I replaced defrost thermistor, defrost bimetal, control board. Refrigerator is cooling and working good.(If problem continues order defrost heater WR51X10101); used 1 WR55X10942P (MAIN BOARD), 1 WR55X10025 (THERMISTOR), and 1 WP4387490 (DEFROST BIMETAL) from stock"

We serviced a

WHIRLPOOL DRYER- GAS

Model LGQ9858PW0

Near Hopkins, MN 55343

Seth

Job Details: 06/24/2021

I replaced the failed door switch the dryer is now fixed.; used 1 WP3406107 (DOOR SWITCH) from stock

We serviced a

GE REFRIGERATOR

Model PGSS5PJXASS

Near Maple Grove, MN 55311

Phil

Job Details: 06/24/2021

The unit is not making ice or dispensing water. There is a little bit of water that comes out when the dispenser is pushed. It's like a waterline is pinched or something. (by FW)

We serviced a

KENMORE RANGE- GAS

Model 79074132310

Near Minneapolis, MN 55430

Phil

Job Details: 06/24/2021

The FR burner is not igniting. The burner is sparking. I am assumign it just needs a cleaning. The customer tried to clean it but I don;t think he was cleaning the little hole to go to the igniter. (by FW)

We serviced a

GE WASHER TOP LOAD

Model S2100G3WW

Near Minneapolis, MN 55411

Nate

Job Details: 06/24/2021

The timer is totally broken. It needs a new timer and timer knob. I ordered both from Sundberg and I am tentatively scheduled to come back on Tuesday but if I have time today I told the customer I can swing by today to install that.; ordrd 1 WH12X10338 (Timer assembly) and 1 WH01X10310 (Knob)

We serviced a

GE RANGE- GAS

Model CGS990SET2SS

Near Minneapolis, MN 55436

Nate

Job Details: 06/24/2021

Lower oven stopping when it gets to 250. Found a bad deflector pan and ignitor. Replaced the two parts of the deflector pan and the ignitor and it ignites great.

We serviced a

AMANA DRYER- GAS

Model NGD4500VQ2

Near Minneapolis, MN 55422

Seth

Job Details: 06/24/2021

Customer complains They accidentally lost the lid of the pods container into the lint trap. I removed the lid and tested the dryer. Its now fixed

We serviced a

GE REFRIGERATOR

Model GFSS6KKYCSS

Near Minneapolis, MN 55428

Seth

Job Details: 06/24/2021

Customers complaint with the fridge is that it has been very loud for two or three days then it stopped cooling. Upon arrival and inspection I found high teens to 20?F in the freezer. 65 to 70? in the fresh food section. The compressor was not running and I could not get it to run. Unit has a failed sealed system please transfer.; saved tckt

We serviced a

KITCHENAID DRYER- ELECTRIC

Model KGYS850JQ2

Near Big Lake, MN 55309

Matt

Job Details: 06/24/2021

"Customer complaint is, NOT WORKING, JUST SHUTS OFF AFTER A FEW MINS. SENSOR CYCLE NOT WORKING. Inspected and tested. Found the timer has failed. Needs a new timer. Part on order. ; ordrd 1 WP3976570 (Timer)"

We serviced a

SIEMENS DISHWASHER

Model SL85A705UC/48

Near Minneapolis, MN 55416

Nate

Job Details: 06/24/2021

Drain pump has 120V and is not running. Ordered new drain pump. No part info but made in 2007, basically the same as a bosch 2007 dishwasher. Order part#642239

We serviced a

GE DISHWASHER

Model GDT545PSJ5SS

Near Champlin, MN 55316

Seth

Job Details: 06/24/2021

Customer complains the dishwasher is leaking when she uses it. Upon arrival and inspection I found a leak from the backside of the sump assembly the diverter assembly has a leak. I caught a replacement of the diverter assembly . order part number WD19X25278. I will need two hours for this repair as I will have to uninstall the dishwasher to Repair. note customer is working with her father on this repair

We serviced a

WHIRLPOOL RANGE- GAS

Model `

Near Champlin, MN 55316

Seth

Job Details: 06/24/2021

Failed UI and micro-controller. ; saved tckt

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9564JQ0

Near Minneapolis, MN 55426

Nate

Job Details: 06/24/2021

"Not spinning or draining. Found a broken lid switch. Replaced, runs great now.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DWH0

Near Minneapolis, MN 55431

Delton

Job Details: 06/24/2021

"Leaking underneath dishwasher from the Diverter motor. Replaced motor seal, tested and dishwasher no longer leaks. Dishwasher is working good.; used 1 WPW10195677 (DIVERTER SEAL) from stock"

We serviced a

BOSCH DISHWASHER

Model SHE58C02UC/48

Near Minneapolis, MN 55419

Delton

Job Details: 06/24/2021

"Upon further inspection, customer said still running even when time was at 0. I found that this time there was water on bottom of dishwasher drip pan and drain pump was constantly running. I pulled out dishwasher and emptied out drip pan and ran cycle for over 35 minutes to find where leak was. I did find small leak on bottom side of tub near seam. it appears that tub is leaking. Tub not a repairable part, Motor is rusting due to sitting in water of drip pan."

We serviced a

KENMORE STACKED WASHER

Model 2661532

Near Edina, MN 55436

Nate

Job Details: 06/24/2021

"Needs a new tub assembly. Quoted the customer at the bluebook rate for oversize shipping, parts and labor, and the customer is going to buy a new washer and dryer."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Big Lake, MN 55309

Matt

Job Details: 06/24/2021

"Customer complaint is, shutting off after only 7 minutes. Inspected and tested dishwasher. Dishwasher turned on and ran good for 15 minutes. Ran dishwasher through service diagnostic mode and everything was working great. The dishwasher is leaning really far forward. I think that might be messing with the float. Adjusted legs and leveled out dishwasher. Dishwasher is working great for me."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Minneapolis, MN 55436

Delton

Job Details: 06/24/2021

"Found that it is standard samsung ice maker issue .; saved tckt"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF395BTPAWR/A2

Near Maple Grove, MN 55369

Seth

Job Details: 06/24/2021

"Noise while running and intermittently leaking. Upon arrival and inspection I found no leaks, the drive train is starting to make some noise. The noise is constant with the units age. Bearing is worn and makes a noise at low to mid rpm spin. There was evidence of leaking but nothing presented with a quick wash cycle. needs bearing and spin drum. "

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW95HEDC0

Near Eden Prairie, MN 55344

Delton

Job Details: 06/24/2021

"Washer/dryer is stacked in small closet.Washer locked up and only door lock light is on and nothing else is responsive. I unplugged washer and reset washer. Door unlocks. I ran test with load of sheets, it completed whole cycle and all functions are working. maybe power surge/brown out caused washer to lock up? As Im here all functions and washer are workin good."

We serviced a

KITCHENAID REFRIGERATOR

Model KTRS20KHWH00

Near Minneapolis, MN 55407

Nate

Job Details: 06/24/2021

"Refrigerator is 60 in the fresh food section and 30 in the freezer. No frost on the evaporator and the compressor and fans are running. Sealed system issue. ; O-emld tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSH25JSTASS

Near Elk River, MN 55330

Matt

Job Details: 06/24/2021

"Customer complaint is, FRIDGE & FREEZER NO COOL. Inspected and found the bottom half of the evaporator is frozen over solid. Defrosted evaporator and tested heater. Heater came on and glowed red. Watched evaporator frost back over and after 20 minutes it only frosted over 10 percent. Sealed system has failed. ."

We serviced a

LG WASHER FRONT LOA

Model WM4270HVA

Near Dayton, MN 55327

Matt

Job Details: 06/24/2021

"Customer complaint is, EC LE - MADE A CLUNK BEFORE IT WENT OUT. Inspected and tested washer. Found the hall sensor has failed. . Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

KENMORE WASHER FRONT LOA

Model 110.450814

Near Burnsville, MN 55306

Delton

Job Details: 06/24/2021

"Replaced water valve, tested and washer fills and is working good. No leaks more leaks."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHSC239DSB0

Near Minneapolis, MN 55408

Nate

Job Details: 06/24/2021

The fan was running loud in the freezer. It was because it had ice on it that was coming from the Icemaker. The fill tube and fill bucket and the icemaker was full of ice because there was a bad water valve behind the fridge. I replaced the water valve and steamed all the ice out of the icemaker and cycled it and made sure that it worked well. I also steamed all the ice out of the fountain area and cleaned all the ice off of the bottom of the fridge. The drain line was also frozen beneath the evaporator so I steamed that out as well.; used 1 242252702 (VALVE) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER7646JQ0

Near Osseo, MN 55311

Seth

Job Details: 06/24/2021

"Loud when tumbling, failed idler and support roller found. I installed a dryer repair kit and cleaned the cavity. The dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18PKXGW0

Near Minneapolis, MN 55412

Nate

Job Details: 06/24/2021

"Totally frozen over in freezer. Evaporator pan drain is frozen. Got all the ice out, steamed the drain open, and installed drain kit. 819043 Also the drain pan under the fridge had a couple cracks. Used special glue to seal that up so it doesnt leak.; used 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Rogers, MN 55374

Matt

Job Details: 06/24/2021

"Customer complaint is, SMELLED BURNING THEN IT STOPPED WKG- EC 27- IT STARTS THEN STOPS AFTER A FEW MINUTES. Inspected and tested. Found the junction box is fried. Bosch has a recall for this problem..."

We serviced a

GE WASHER TOP LOAD

Model S2100G3WW

Near Minneapolis, MN 55411

Nate

Job Details: 06/24/2021

The timer is totally broken. It needs a new timer and timer knob. .; ordrd 1 WH12X10338 (Timer assembly) and 1 WH01X10310 (Knob)

We serviced a

GE REFRIGERATOR

Model ZISP420DHBSS

Near Burnsville, MN 55337

Delton

Job Details: 06/24/2021

Both fridge side toggle light switches do not work. Lights and display wont turn on when opening door. Ordering parts and rescheduling.; ordrd 2 Wr23x21444 (Toggle light switch)s

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Albertville, MN 55301

Matt

Job Details: 06/24/2021

"Customer complaint is, SPRAY ARM IS MELTED. Installed new lower spray arm and tested. Dishwasher is now fixed."

We serviced a

MAYTAG DRYER- ELECTRIC

Model AEQ8700FS0

Near Eden Prairie, MN 55347

Paul

Job Details: 06/24/2021

Installed heater issue fixed.