Service History 122 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WTW5790SQ0

Near Waconia, MN 55387

Adam

Job Details: 06/16/2023

Unit leaking is customers complaint filled and ran unit multiple times never got a leak. Disassembled unit and found the back wall of the washer has signs of leak from the fill head and the water valve. Will need bothWP8578343 valve. Looks like its unavailable will need to be sourced WP3360977. Fill head/spout; states that autho needed

We serviced a

MAYTAG WASHER STACKED++

Model MAH2400AWW

Near Minneapolis, MN 55416

Delton

Job Details: 06/16/2023

"Customer says there is a high pitched squealing. Ran quick cycle with load of towels with customer next to me and no abnormal noise. Issue is with door the plastic is cracked and needs both inner and outer part of door. Found one in stock but other part is not, both parts would need to be replaced. Please look for parts and if the estimate is different please call and give ETA of parts.Outer door cover WP34001178; inner door cover WP34001179; saved tckt"

We serviced a

SAMSUNG DRYER

Model DV350AGT/XAA04

Near Chaska, MN 55318

Adam

Job Details: 06/16/2023

Customers complaint Unit not heating properly. Verified complaint unit is heating properly but temps were high. Checked vent out side and was completely covered. Removed the lint its better but not great unit needs to get the vent cleaned. I removed my dryer cleaning equipment today to make room for extra boxes. Reschedule for vent cleaning ; schdld next appmnt for 6/21 WED PM

We serviced a

BOSCH DISHWASHER

Model SHP865ZD5N/01

Near Saint Paul, MN 55116

Delton

Job Details: 06/16/2023

"I ran test and didnt see any leaks. Custoemr said that when it was getting the error the drain pump was running while time but he saw that there was water coming out of side vent where it fills. That tells me its possible that water valve failed to close all the way and overfilled. But also if it was draining that it is a possibility that it was overflow from the drain/water guide.Since i couldnt see any leaks. I went ahead and replaced water valve.Tested and no leaks. I dont know if we charge for this since i couldnt verify the problem.I told customer to use as normal and office would call back and follow up to make sure that problem is solved and that the previous repair $ would apply towards this one.Change main contact number to the husband phone# 763-656-7537Since this was PR redo. Make sure I get paid for this call.; used 1 10023852 () from stock, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Wayzata, MN 55391

Adam

Job Details: 06/16/2023

"Unit is dispensing water. Unit has the bypass filter in it. When trying to run unit found 2 different issue. Water valve not opening and the filter head is stripped where the filter goes in. Will needWater valve -WPW10420083Filter head - W11346623; ordrng 1 WPW10420083 (Valve), ordrd 1 W11346623 (Filter head)"

We serviced a

WHIRLPOOL WASHER

Model LTE5243DQA

Near Minnetonka, MN 55305

Adam

Job Details: 06/16/2023

"Unit is making loud noise during spin. Verified complaint. Removed front of washer to get to the motor and gear case inspected unit. Coupler is good and drain pump good. Found lots of oil everywhere from transmission. Also needs a new clutch assembly. Added photo of blue book estimate. Will need approval on this one because over amount. 285785 clutch 3360629 gearcase; snapped 1 QuickPics, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFXS24623S/01

Near Hopkins, MN 55305

Adam

Job Details: 06/16/2023

"Customer said was making loud noise from the back of fridge then stopped cooling. Found everything is running compressor and fan ext. removed evap cover completely dry. Compressor is bad. Will need sealed system repair. ; snapped 2 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Monticello, MN 55362

Seth

Job Details: 06/16/2023

"Upon arrival on site, they had no whirlpool icemaker is damaged. Only a whirlpool dryer. See pictures for damage details. This machine has sustained multiple hits. I dont know how or why but the top right side panel left side panel, rear panel and Consol are all damaged. Also, the front panel is damaged but door is intact. The damages catastrophic I do not recommend repair. There were no hook ups possible I was not able to run machine. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Monticello, MN 55362

Seth

Job Details: 06/16/2023

Spray arm is melted. Customer had a few other concerns I addressed while onsite. Parts on order.; ordrd 1 5304517203 (Spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Woodbury, MN 55129

Delton

Job Details: 06/16/2023

"Replaced heater, main board and frezzer LED light. Tested and refrigerator is cooling and working good.Customer approved to be charged to card on file. Please send email also.; saved tckt , states that autho needed"

We serviced a

GE MONOGRAM++ REFRIGERATOR

Model ZISS420DRJSS

Near Maple Grove, MN 55311

Phillip

Job Details: 06/16/2023

The clicking noise is coming from the climate control damper again. I cycled it and I could watch it open and close. When it closes it keeps running and makes the loud clicking. I gave the customer the quote. Im ordering the part from Marcone. ; ordrd 1 WR31X10021 (DAMPER ASSM)

We serviced a

ASKO++ DRYER STACKED++

Model 10771200

Near Minneapolis, MN 55414

Nate

Job Details: 06/16/2023

"Belt broke. Spoke with Asko tech support. They said it needs the new tension arm, spring and belt 442030 and 270851. Quoted customer for stacked Asko, would need at least a two hour block for this. She agreed to repair. Quote us attached. Please order parts and call customer to come back and do repair. She understands itll be a couple weeks. $205 would come off of BB quote. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Saint Michael, MN 55376

Matt

Job Details: 06/16/2023

"Customer complaint is, FRIDGE WONT COOL. FREEZER IS WORKING. Inspected and tested. Freezer is 0F and FF is room temperature. The whole back wall of the freezer is completely iced over. Customer is going to need to unplug refrigerator for 48 hours to defrost and I will have to come back to diagnose. I advised customer on putting towels down and getting a fan going to help evaporate the water. Customer will call the office and reschedule. ; saved tckt"

We serviced a

KENMORE DRYER

Model 118.727021

Near Waite Park, MN 56387

Seth

Job Details: 06/15/2023

Dryer is not heating. The coils had failed and the dryer dropped. Had a 50% restriction. I replaced the dryer duct with the stock 8 ft replacement and replaced the coils. The dryer is now heating.

We serviced a

KENMORE DISHWASHER

Model 665.13543N413

Near Saint Michael, MN 55376

Phillip

Job Details: 06/15/2023

"The customer said the dishwasher does not wash and soap is left in the bottom. I started the dishwasher. It filled but the wash pump does not run. I tapped on the motor and now the motor runs. A couple times it stopped and the motor made no sounds. I verified the board was good and the connections are good. I quoted for the wash motor. I replaced the wash motor, I reset the control and put new wire nuts on the power supply connections. The dishwasher is working good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X20DW01

Near Maple Grove, MN 55311

Adam

Job Details: 06/15/2023

Installed parts from last diagnosis. Went through test mode after and now everything is working properly. Fan is running and circulating the air. Unit is in the garage. Did explain it can take up to 48 hours to regulate temperature

We serviced a

ASKO++ DISHWASHER

Model D5556

Near Minneapolis, MN 55436

Phillip

Job Details: 06/15/2023

The dishwasher is dead with no power. The dishwasher is plugged into a outlet. The outlet is dead. We found a breaker in the utility room that was tripped. We reset the breaker and now the dishwasher has power and its working. I ran the dishwasher and its working good. I left it running because there was suds in the bottom.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Plymouth, MN 55446

Phillip

Job Details: 06/15/2023

The upper rack was in the lower position so plates were hitting the upper spray arm. I showed the customer how the upper rack can be moved up.

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS1

Near Minneapolis, MN 55418

Nate

Job Details: 06/15/2023

Door doesnt close. Found a vent hinge. Straightened out hinge and replaced broken linkage kit. Adjusted door latch too. Closes great now.

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Roseville, MN 55113

Nate

Job Details: 06/15/2023

"Washer stopped mid cycle. Found the gearcase bound up. Quoted for gearcase. Told them it may need agitator plate too possibly since that often is fused to transmission. They will think about it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01No

Near Plymouth, MN 55446

Phillip

Job Details: 06/15/2023

The customer said ice is backing up in the freezer and water is dripping from the ceiling in the fresh food section. I found the defrost drain was plugged up so water had no where to go. I removed the rear cover and defrosted the drain. I cleaned up all the ice and food from the freezer. The drain is good now.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Minneapolis, MN 55442

Phillip

Job Details: 06/15/2023

The customer said the dishwasher does not wash very well and its leaving small food particles on the dishes on the upper rack. I started the dishwasher and let it run. I opened the door and found the spray arms are not moving. I removed both spray arms and found food and other debris was stuck in the holes of the spray arms. I cleaned the spray arms and tried it again. Now the spray arms moving when its running. I put a cup on the top rack. After a minute of running the cup was full to the top with water. It passed the test and the heater comes on.

We serviced a

GE REFRIGERATOR

Model GNE29GMKIES

Near Maple Grove, MN 55311

Phillip

Job Details: 06/15/2023

"The customer said the freezer is cooling good and very cold, but the fresh food section is not cooling very well. The temperature in the freezer was zero and the temperature in the fresh fruit was around 50. I open the door and listened and verify the fresh food fan is not running. I hooked up the diagnostic tool, and it said there was no feedback from the fresh fan. I removed the covers and replaced the fresh food fan and ran the firmware update. The customer had the rear access cover removed. We pulled it back out and put the cover back on. I advised them to allow 2 to 3 hours for the fresh food to get back to temperatures.

We serviced a

GE REFRIGERATOR

Model GFD28GSLBSS

Near Chanhassen, MN 55317

Adam

Job Details: 06/15/2023

Customers complaint ONE OF THE FF DRWS ARE FREEZING UP AND NOT COOLING PROPERLY. I hooked SmartHQ right away. Giving code for fresh food fan not working properly. Went to test mode. Ran evap fresh food fan but nothing. And giving code. Disassembled to get to fan. Getting correct voltage to the fan. Unit needs a new fresh food evap fan. Quoted for fan. Customer approved. Installed and reassembled. Updated software with SmartHQ. Then tested unit. Unit is now working properly.

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Saint Paul, MN 55102

Nate

Job Details: 06/15/2023

"Neither of the right burners on this Jen air cooktop spark. No knob on the control panel makes them spark. I took apart the burner assembly and the wires are attached to the electrodes and the electrodes look good. The two left burner assemblies spark and ignite. Needs new wires and harness, which is NLA as of 2014. Unrepairable."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAAS

Near Saint Paul, MN 55105

Nate

Job Details: 06/15/2023

Installed new dishwasher. Runs great now.

We serviced a

GE DRYER STACKED++

Model DCVH480EK0WW

Near Maple Grove, MN 55369

Matt

Job Details: 06/15/2023

"Customer complaint is, WHEN YOU TRY TO DRY SPEED DRY THE TIME GOES FROM 30 TO 1. Inspected and tested. Speed dry is a sensor cycle. The sensor tested good in test mode. Running it empty, it shut off in about 2-3 minutes. I got a sock wet and put it on the sensor and now the dry is working on speed dry. When I take the sock out it shuts down. I think there probably running a small load and if nothing is touching the sensor, its going to shut off because it thinks everything is dry. I recommended running it with a bigger load, or using a different setting like timed dry."

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS113TW01No

Near Minneapolis, MN 55406

Nate

Job Details: 06/15/2023

Not heating for more than a few minutes. Found bad gas coils. Replaced them and vacuumed out dryer and bulkhead. Before with vent connected it got up to 190 after 3 minutes. Now it can get to 190 in 10 seconds. Now it runs up to 230. Runs well.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Minnetonka, MN 55345

Adam

Job Details: 06/15/2023

Installed new ice maker. Reassembled unit. Then brought unit through test mode. Made sure everything is working properly. Everything is cycling good now. Let customer know it can take up to 48 hours.

We serviced a

FRIGIDAIRE MICROWAVE

Model FMV157GB

Near Minneapolis, MN 55406

Nate

Job Details: 06/15/2023

The board is malfunctioning and continually running certain components like the fan and turn table. Owner will replace. Attached quote."

We serviced a

KENMORE WASHER STACKED++

Model 796.4158341

Near Osseo, MN 55311

Matt

Job Details: 06/15/2023

"Customer complaint is, WATER COMES OUT THE BOTTOM OF THE UNIT. Inspected and tested. Found the vent tube on the drain hose air break had come off the outer drum. Reinstalled with a clamp and tested. No more leaks. Washer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFXS26973S/02

Near Maple Grove, MN 55369

Matt

Job Details: 06/15/2023

"Customer complaint is, WATER FITER CONNECTION DID NOT RESET SO THAT A NEW FILTER COULD BE ATTACHED. Inspected and tested. Found the filter head is messed up and you cant install a new filter. Customer declined repairs."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rogers, MN 55374

Matt

Job Details: 06/15/2023

"Customer complaint is, NOT COOLING IN THE FRESH FOOD BUT THE FREEZER IS OK. Inspected and tested. Customer had refrigerator open and was unloading everything, so I couldnt get accurate temperatures. Found the FF evaporator was a ball of ice and was completely frozen over. I defrosted evaporator and fan and both sensors test good in test mode. Customer approved repairs. Installed new FF evaporator fan motor with harness. Tested and refrigerator is now fixed."

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS0

Near Saint Michael, MN 55376

Matt

Job Details: 06/15/2023

"Customer complaint is, OVEN IS NOT COMING ON. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Saint Michael, MN 55376

Matt

Job Details: 06/15/2023

"Customer complaint is, LOUD RUMBLING NOISE AND NOT DRYING PROPERLY. Inspected and tested. Found the belt is cracking and fraying and hitting the side of the drum.Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great and heat is cycling between 210F and 115F and air flow on outside of house is 24mph with cover removed. The cover is dirty and after removing the heat is cycling between 200F and 110F. Dryer is now fixed. I recommended customer clean cover regularly.

We serviced a

LG WASHER

Model WM0642HW

Near Saint Michael, MN 55376

Matt

Job Details: 06/15/2023

"Customer complaint is, DOES NOT DRAIN. Customer had washer partially disassembled when I got here. I reassembled and tested. Found the drain pump filter was plugged. Cleaned out filter and tested. Washer filled and drained twice perfectly. Looks like it was just a plugged filter. Washer is now fixed.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Apple Valley, MN 55124

Delton

Job Details: 06/15/2023

Customer says makes intermittent grinding noise. I ran dryer for over 45 minutes and didnt hear anything abnormal. I took apart dryer and cleaned out lint and did not find anything worn out or abnormal. I tested heat with vent disconnected and connected and dryer vent is good. Dryer is working good as im here.

We serviced a

GE WASHER

Model GFW430SSM1WW

Near Woodbury, MN 55129

Delton

Job Details: 06/15/2023

Found that the hot/cold waterlines were switched. I swapped waterlines and washer is working normally now.

We serviced a

LIEBHERR++ REF BUILT IN++

Model 0930141-03

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/15/2023

"Customers complaint is they are getting a beeping error whenever the icemaker is turned on. Upon arrival inspection, I found a water fill Error had occurred. I called and spoke with Sean at the tech line and we verify that there was water and it would fill. We verified that the icemaker motor worked, and that the heater was indeed working as well. I pulled down the waterline hose nipple, and there was no ice blocking. I spoke with Tiffany and she said to order the waterline and the valve and try that. please order the following parts and schedule the customer appropriately. Solenoid valve part # 959275900, heater part # 694155300; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1817LW0

Near St. Cloud, MN 56301

Seth

Job Details: 06/15/2023

I replaced the failed defrost timer it stops intermittently then if you smack it it starts. The fridge is now fixed.; used 1 UET120 (DEFROST TIMER) from stock

We serviced a

SCOTSMAN++ ICEMAKER++

Model SCCP50MB

Near Plymouth, MN 55447

Phillip

Job Details: 06/15/2023

"The customer has just moved into the home. She said the ice maker runs but never makes ice and the inside gets very hot. I turned the ice maker on and waited 10 minutes. The ice maker filled and pumps the water. The compressor never kicked on. I pulled the ice maker out and checked the compressor for voltage. The compressor gets 120 volts to the common and start. I removed the relay and tested the terminals on the comp. I get 8 k ohms between run and start. I get 0 between start and common and 0 between run and common. I tried a new pro41 relay and a hard start, neither would start the compressor. The compressor has failed. This machine may have 5 year warranty on the compressor. Please research the part and contact the customer. This could take around 4 hours to replace. ; snapped 7 QuickPics, states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHE43RL5UC/64

Near Shorewood, MN 55331

Adam

Job Details: 06/15/2023

"Customers complaint power button has collapsted in on the left side of the unit plus the handle is cracked. Verified yes handle is busted in multiple places and switch and button broke also went to install new parts. Found the button we got was damaged. Installed other parts for now and customer can still use the dishwasher. Will need to reschedule customer. Looks like Sundberg in Detroit has them. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE RANGE

Model PB905ST1SS

Near Minneapolis, MN 55421

Nate

Job Details: 06/15/2023

Replaced switch that was pre ordered but it didnt fix it. Found a bad triple element. Ordered new element. Coming back Monday morning 6/26 to install. Attached quote. ; ordrd 1 WB30T10126 (Triple burner)

We serviced a

ASKO++ DISHWASHER

Model DFI664XXL

Near Shorewood, MN 55331

Adam

Job Details: 06/15/2023

"Customer complaint is F54 ON DISPLAY, H20 ON THE FLOOR, PART OF THE BOTTOM RACK IS BROKEN TIME OR TIME HOLDER. Pulled unit out on protective Mat. Removed the back cover to pan. Noticed a bunch of water. Drained and cleaned up water in pan. Plugged unit back in and turned water on. Right away got leak at the valve. Need new valve assembly. And inlet hose. Also time indicator light is busted will need on of them. Added photos of part also; snapped 4 QuickPics, states that autho needed"

We serviced a

ELECTROLUX MICROWAVE

Model ew30so60qsdy

Near Eagan, MN 55123

Delton

Job Details: 06/15/2023

"Im getting power to main board but no power but nothing is turning on. I called PW and appears to be the Power Unit board that is bad, I can hear it ticking. But not %100 on if it is the power unit or the main board that is bad.Please search for and order both parts but quote for th more expensive part (main board). Both parts show not in stock.Main board 53045071125304518633; power unit 5304507112; saved tckt"

We serviced a

LG REFRIGERATOR

Model LNXC23726S

Near Lakeville, MN 55044

Delton

Job Details: 06/15/2023

"Freezer is not getting as could as it should, ice cream is soft, measured 25 degrees in Freezer. Control board has 2 blink error whihch shows compressor piston problem (see picture). Likly a standard LG compressor failure.Looks like this is still under the LG 5 year sealed system warranty. I informed customer to see if LG will do anything for them.Otherwise can we contact customer and give an estimate for us to do a sealed system repair.; saved tckt"

We serviced a

AMANA RANGE

Model AGS5730BDQ

Near Eagan, MN 55122

Delton

Job Details: 06/15/2023

"Customer says intermittently, that the bake will reset once it preheats as if you just had hit bake and the range is waiting for you to set temperature and hit start. So it will stop. I tested oven at 425 degrees and i could not replicate this happening but customer says it happens almost every time when using the oven.Based on what customer is telling me is that the control board is the issue as that is the only thing turning on/off bake.Control board part# 74010979 shows NLA. Customer said it started happening after i replaced the igniter. Not sure how you want to handle this since part is NLA. Is option to pull part and repair? See if part can be found and give customer estimate?; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADH2

Near Mendota Heights, MN 55118

Delton

Job Details: 06/15/2023

Dishwasher not draining. Found that there was debris stuck in drain pump. Also found that there was no high loop and appears that dishwasher was backfilling water. Customer showed me that there is water underneath sink that has been leaking as the bottom cabinet is warped and wet. Removed debris and added high loop. Ran diagnostics test and all fucntions are working good with no errors.Leaking is not coming from dishwasher. No leaks when dishwasher drained underneath sink. I ran water into sink and did not see any leaks. Customer will keep an eye on sink and see where the leak is coming from.Customer approved to charge card on file and send email copy to customer.; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GFE26JEMTFDS

Near Big Lake, MN 55309

Seth

Job Details: 06/14/2023

"The freezer is frosty and not maintaining temp. When I arrived it was working great. I looked and found no errors or issues. The history showed normal defrost cycles. Made sure the condenser was clean which it is and the seal is good."

We serviced a

GE DRYER

Model DRSR483GG7WW

Near Maple Grove, MN 55311

Phillip

Job Details: 06/14/2023

Today I replaced the motor and blower wheel. The dryer runs good and heats good .

We serviced a

HAIER REFRIGERATOR

Model QHE16HYPAFS

Near Big Lake, MN 55309

Seth

Job Details: 06/14/2023

Replaced the main control board and the inverter board. The unit begin cooling right away. the fridge is now fixed.

We serviced a

LG REFRIGERATOR

Model LRFVS3006D/02

Near Eagan, MN 55122

Delton

Job Details: 06/14/2023

Replaced control board and craft ice maker tested and ice maker cycles and fills. Refrigerator is working good.

We serviced a

ASKO++ DISHWASHER

Model DBI664

Near Shorewood, MN 55331

Adam

Job Details: 06/14/2023

Units start button not operating. Verified complaint all buttons work but the apart button. Doesnt make a clicking noise like its pressing the switch on the board. Disassembled and removed the board. Compared to the new one you can tell the spring or what ever makes the contact is broken. Replaced the UI board and reassembled. Tested all functions and working properly.

We serviced a

GE DISHWASHER

Model DDT700SGN8BB

Near Big Lake, MN 55309

Seth

Job Details: 06/14/2023

I installed the door switch. I tested the new switch and checked for software updates. The dishwasher is now working as designed.

We serviced a

LG DRYER

Model DLEX2650R

Near Eden Prairie, MN 55346

Adam

Job Details: 06/14/2023

Unit not heating. Installed new high limit then reassembled. Tested unit and now heating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Shakopee, MN 55379

Adam

Job Details: 06/14/2023

Installed valve from last diagnosis. Reassembled unit and tested multiple times. Unit is working properly with out leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY7H

Near Plymouth, MN 55446

Phillip

Job Details: 06/14/2023

"The ice maker will run a cycle but it never stopped to fill, it just kept rotating. I quoted for the ice maker and then replaced the ice maker. The new ice maker filled.

We serviced a

GE REFRIGERATOR

Model 18BASORWH

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2023

"Water is leaking between the fresh food and freezer sections. Took everything apart, found no blockage on freezer side, but the drain going through bottom of freezer and out the back down to the evaporator drain pan was clogged. I steamed everything out, now it drains great all the way down to the drain pan. Dried up the water that had gone down to the bottom of the fridge, where it was leaking out."

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS2060

Near Apple Valley, MN 55124

Delton

Job Details: 06/14/2023

"Added the missing magnet and it is secure and freezer recognizes door is shut. Refrigerator is cooling, making ice and working good."

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2023

Pulled out dishwasher and found the case break where the float is, all full of junk. Cleaned it out, so that float isnt all gummed up.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Savage, MN 55378

Delton

Job Details: 06/14/2023

"replaced hinges and console. Tested and dishwasher door opens and closes normally.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Osseo, MN 55311

Phillip

Job Details: 06/14/2023

The customer said it was not washing. I replaced the actuator today. I ran the calibration then started a normal cycle. The unit is operating great.

We serviced a

UNKNOWN RANGE

Model SF395LEEQ

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2023

Replaced bad bake ignitor and cleaned rear left burner which wasnt igniting. Now oven ignites and heats up to 350 great and rear burner ignites great.

We serviced a

UNKNOWN DRYER

Model DHDSR46EG6WW

Near Minneapolis, MN 55414

Nate

Job Details: 06/14/2023

"Knob just spins on shaft. Can see someone installed a new knob but didnt remove old metal sheath from selector switch shaft, before putting on new knob. So now the shaft is all worn down. Quoted for new selector switch. Replaced switch, now start works great.

We serviced a

MAYTAG DRYER

Model MGDX500XW0

Near Minneapolis, MN 55420

Delton

Job Details: 06/14/2023

"Found that the idler wheel is worn out and creating loud screeching. Customer approved estimate. Replaced idler, tested and dryer now runs quiet and is cycling heat normally. Dryer is working good.

We serviced a

LIEBHERR++ REFRIGERATOR

Model RU510

Near Minneapolis, MN 55419

Delton

Job Details: 06/14/2023

"Replaced evaporator fan, tested and refrigerator no longer has errors and is cooling and working good."

We serviced a

KENMORE DISHWASHER

Model 665.14573N611

Near Hopkins, MN 55305

Adam

Job Details: 06/14/2023

Customers complaint unit leaking. Started unit. Removed the kick plate and watched for leaks nothing is leaking underneath and no signs of ever leaking has a layer of undisturbed dust. Customer said it was more to the front. I found the bottom spray arm wasnt rotating. It spins freely and not blocked. Can hear the water coming out but can hear it not spin and when you open water is still coming out but not moving. Top one does move. Let customer I cant get it to leak customer was there watching the whole time. Couldnt get unit to leak with 30 minutes of running. Explained that the spray arm isnt moving. Looked at the lower spray arm doesnt look plugged but looks like it might be coming separated. He was going to get a a spray arm and try. L

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Minneapolis, MN 55408

Nate

Job Details: 06/14/2023

"Touchpad sporadically working. Touch pad is top replaced part, and its for this issue. Quoted for new one. installed it, works great.

We serviced a

GE RANGE

Model JBP82S0F2SS

Near Otsego, MN 55330

Matt

Job Details: 06/14/2023

"Customer complaint is, OVEN DOESN'T GET TO THE RIGHT TEMP. Inspected and tested. Temperature sensor tested good. Broil element is working. Found the bake element has failed. Installed new bake element and tested. Oven is working great. Oven is now fixed."

We serviced a

AMANA DRYER

Model NGD7500VW2

Near Rogers, MN 55374

Matt

Job Details: 06/14/2023

"Customer complaint is, SQUEALING. Inspected and tested. Found the idler pulley is seizing up and squealing. Customer approved repairs. Installed new idler pulley and vacuumed out bulkhead. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

BOSCH DISHWASHER

Model SHU43C07UC/14

Near Champlin, MN 55316

Matt

Job Details: 06/14/2023

"Customer complaint is, HEARD A LOUD NOISE AND THEN SMELLED BURNT METAL SMELL. Inspected and tested. Found the board is fried. Customer declined repairs."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Buffalo, MN 55313

Seth

Job Details: 06/14/2023

The plastic handle broke. I replaced it. The dishwasher is now fixed.

We serviced a

GE LAUNDRY CENTER++

Model GUD24ESSM1WW

Near Buffalo, MN 55313

Seth

Job Details: 06/14/2023

Pop noise then it stopped tumbling. The belt popped off. I inspected the idler and belt then re-installed the belt. The unit is now fixed.

We serviced a

LG WASHER

Model WM4270HWA

Near Minnetonka, MN 55305

Adam

Job Details: 06/14/2023

Unit giving unbalance load code and making noise. Customer had a load in unit when I arrived and just started spin. Heard the noise. Sound like something rubbing. Removed the back and checked the rotor bolt which is good and snug. Tested unit to finish spin. Unit did take a bit to get balanced and was shaking good. Once it amped up rpms and leveled out properly and spun out perfectly. Clothing is rung out.She said when she got the unbalance load there was rug in there. That even on a new unit can give a uneven load code. Customer this time had clothing and towels mixed so it was an unbalanced load. Explained that they should try to towels with towels and shirts with shirts to balance equal weight when its wet. Customer is going to think it over and test it and let us know.

We serviced a

KENMORE RANGE

Model 362.75321

Near Saint Michael, MN 55376

Phillip

Job Details: 06/14/2023

The customer said the oven is not reaching temp. I turned the bake on and waited 2 minutes. The oven bake ignitor glows but never gets hot enough to let gas in. The ignitor is weak. I gave the customer a quote for the repair. I replaced the bad bake ignitor. The oven is heating up good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrx986sihz01

Near Mahtomedi, MN 55115

Delton

Job Details: 06/14/2023

LED lights will not turn on intermittently and at times it will turn back on itself or customer has to pop breaker. Also the water will intermittently dispense by itself or not work at all. Ice auger works but when use it water i can heat the main water valve behind fridge activate but the internal dual valve has no power. There is a service bulletin to replace the LED board for this issue. Also since there is no power appears that control board is bad. Would need to get autho and the following parts:Signal water valve W10865826; Dual water valve VWPW10341329; LED board W10830288; Control board W10843055;; schdld next appmnt for 6/26 MON PM

We serviced a

GE RANGE

Model CHS950P2M3ST

Near Monticello, MN 55362

Seth

Job Details: 06/14/2023

This range has a bent chassis. The doors hit when they close the console is buckled. The side panels were buckled and bent. The unit is beyond repair no fix is possible.; saved tckt

We serviced a

LG WASHER STACKED++

Model WM8100HVA

Near Maple Grove, MN 55369

Phillip

Job Details: 06/14/2023

The middle washer leaks when it drains. I got behind the washer and removed the rear panel. The washer is leaking from the drain hose. The dryer may need to be removed and the front will have to come off. ; ordrd 1 5215ER2002W (Drain hose)

We serviced a

SPEED QUEEN DRYER

Model ADGE9BGS113TW01

Near Saint Paul, MN 55108

Delton

Job Details: 06/14/2023

"Idler wheel worn out and belt slipped and got stuck on idler wheel and burnt out. Looks like these parts were replaced by NE few months ago?I replaced idler pulley and belt, tested and dryer is tumbling and heating. Dryer is working good.I called contact and let him know that its fixed and office will decide costs for parts and maybe labor?Office: decide on what you want to bill out and if parts are covered?; used 1 661570V (BELT), and 1 WP37001287 (IDLER) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model NOTAVAILABLE

Near Saint Paul, MN 55108

Delton

Job Details: 06/14/2023

"Found that the motor coupler broke and not spinning transmission. Also agitator dogs are worn out. Customer approved estimate to charge card on file.Replaced motor coupler and dogs. Tested and washer now agitates and drains/spins. Washer is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 80040 (DOGS), and 1 285753A (DD COUPLER) from stock, states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model KLBH031ATE

Near Otsego, MN 55301

Matt

Job Details: 06/14/2023

"Customer complaint is, WATER LEAKING FROM UNDER FRIDGE. Inspected and tested. Freezer temperature was 2F and FF was 39F. Found the flow meter is cracked and leaking. Needs a new flow meter part number 60148-0001701-01. I cant find this part. Dana can see if you can find this part. I have no idea who makes this refrigerator either. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Elk River, MN 55330

Matt

Job Details: 06/14/2023

"Customer complaint is, ICEMAKER NOT WORKING IN FRZ. Inspected and tested. Freezer temperature was 11F, but customer had removed some stuff before I got here and had the door open. I tried cycling the ice maker, but nothing happened. I removed the ice maker and it was full of cubes and looked like it was jammed. I cleaned out all the cubes and reinstalled and ice maker cycled, but did not fill with water. I cant get the ice maker to cycle by jumping it. I can get the water valve to turn on and start filling by jumping the valve. The ice maker has failed. Quoted customer $370. to install new ice maker part number W10884390. Customer approved repairs. I dont have this ice maker in stock and its not in stock and Ive had it on back order from Sundberg for over 3 months. Dana can you find me this ice maker and reschedule with the customer. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model D5554

Near Minneapolis, MN 55436

Nate

Job Details: 06/14/2023

"Top rack isnt cleaning well. Found the connector on the spray arm for the top rack had come off. I reconnected it making sure the clips are clipped in right. Also, middle rack sometimes doesnt want to release and slide out without a hitch. I used some grease to grease the connector the middle rack attaches to. Now it slides out nicely. If it has issue again in future with it catching, would need to order the two parts for the middle rack in attached photos. Everything works great now though. I put a large measuring cup on top rack and it didnt fill with water. Needs sprayer tube guide 8079113-77. Spoke with Asko tech support and they said this does affect how the water sprays through the top spray arm. I made sure there was no blockage in the elbow attached to the spray arm. JR can you please call customer with quote for new sprayer tube guide? Please note there was no trip charge paid for today. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMXC23796S/00

Near Lino Lakes, MN 55038

Phillip

Job Details: 06/14/2023

The customer said 2 hours after I left they got the e rf error code on the display. They said its cooling. They reset power and it came back. It happen about 4 times. He said it has not happened sines 4 oclock yesterday. The rf error is the fresh food fan not working. Today it was working fine. The fan does make a rubbing sound and a couple times it delayed turning back on but it does come on. I gave the customer a quote of 243.12 for replacing the fan. The customer wants to wait and see if it happens again. I created a estimate. ; states that autho needed

We serviced a

GE REFRIGERATOR

Model GNS23GGHBFWW

Near Dayton, MN 55327

Phillip

Job Details: 06/14/2023

The freezer evaporator fan was not working. Today I replaced the fan but it was still not working. Just in case this were to happen I preordered a control board last visit. I replaced the main board and now the fan works. The price for the board was the same as the fan. ; used 1 Wr55x23924 (Main control) from stock

We serviced a

LG REFRIGERATOR

Model LDCS24223S/01

Near Clear Lake, MN 55319

Seth

Job Details: 06/14/2023

Ice maker leaks. The ice maker has failed. I quoted a replacement they will let us know if they want to move forward.

We serviced a

LG REFRIGERATOR

Model LFXC22526S/10

Near Rogers, MN 55374

Phillip

Job Details: 06/14/2023

The customer was concerned because there was white film around the ice chute and dispenser. I found the water filter was not installed correctly and so water was not filtered. I installed the filter for the customer and changed out the air filter. I advised its normal to get some white film but it should be better now.

We serviced a

LG WASHER

Model WM8100HVA

Near Medina, MN 55340

Adam

Job Details: 06/14/2023

Not draining and pump making loud noise. Verified complaint. Disassembled unit to get to pump. Removed drain pump and found the propeller was busted. Didnt find any debris inside to cause it to break or any damage to the propeller besides it fallen off. Installed new drain pump. Then reassembled unit.

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW1

Near Otsego, MN 55330

Matt

Job Details: 06/13/2023

"Customer complaint is, NOT SPINING. Inspected and tested. Found the drain pump had a piece of fabric in it. I tried removing and couldnt. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed.

We serviced a

GE REFRIGERATOR

Model GTS16DTHCRWW

Near Albertville, MN 55301

Phillip

Job Details: 06/13/2023

The evaporator fan was not working. I replaced the fan motor and grounded it. I tightened the fan blade so it wouldnt slide. It working good now.

We serviced a

WHIRLPOOL DRYER

Model LGQ8858JQ0

Near Rogers, MN 55374

Phillip

Job Details: 06/13/2023

"The dryer drum was very hard to turn. I found the belt was not installed correctly. The idler pulley was the old style and the rollers were the old style. I quoted for the new rollers, idler and belt repair kit. I replaced the parts and vacuumed all the lint out the dryer and the duct. The dryer sounds good and air flow is good.

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Sartell, MN 56377

Seth

Job Details: 06/13/2023

Dryer does not tumble. I replaced the failed belt.

We serviced a

AMANA RANGE

Model ARTC7600WW

Near Rogers, MN 55374

Phillip

Job Details: 06/13/2023

The customer said that at random times the FO appears on the display. If she presses cancel the FO goes away. Per the tech sheet its a issue with the controls. I inspected the wires and connectors. The connections and boards looked ok. The wires at the terminal block look ok. None of the boards are available anymore. I told her to just keep using it and its safe to use.

We serviced a

LG REFRIGERATOR

Model LRTPC2031NI

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/13/2023

"Leaking, The fridge leaks when it is defrosting. The relay is bad on the control board as well the compressor did not shut off when I put the fridge into forced defrost. The drain hose does not produce water but instead the water leaks from the body of the fridge on the RH side midway back. The drain hose has failed in the insulation the board is NLA.

We serviced a

LG REFRIGERATOR

Model LFC24770ST/02

Near Edina, MN 55435

Delton

Job Details: 06/13/2023

Replaced water valve and defrosted ice fill tube. Tested and ice maker cycles and fills. Ice maker is working good.

We serviced a

LG WASHER

Model WM3997HWA

Near Elk River, MN 55330

Matt

Job Details: 06/13/2023

"Customer complaint is, STOPPED DRAINING. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.

We serviced a

KENMORE DRYER

Model 110.7691269

Near Brooklyn Center, MN 55430

Nate

Job Details: 06/13/2023

Found tons of charred lint in the dryer. Ran the dryer after vacuuming a bunch of lint out and discovered it has a bad motor. It hums and buzzes. Needs new motor and blower assembly. Quoted for new motor. Would possibly need new blower wheel too He will think about it and call us.

We serviced a

BEKO++ REFRIGERATOR

Model BFBF301SSSIML

Near Minneapolis, MN 55409

Delton

Job Details: 06/13/2023

"Found that the defrost drain was clogged with dust and gunk which caused freezer evaporator drain to freeze over. I cleaned out drain and defrosted drain and now drains into drip pan, no longer leaks. Refrigerator is working good."

We serviced a

AMANA DISHWASHER

Model ADB1100AWW3

Near Mounds View, MN 55112

Nate

Job Details: 06/13/2023

"Not draining. Took apart drain pump and removed a large nut, looked like a walnut from it. Now it drains great. Ran it and made sure it cycled and drains awesome now."

We serviced a

LG REFRIGERATOR

Model LRFXS2503S

Near Saint Paul, MN 55108

Delton

Job Details: 06/13/2023

When i got here the temperature inside refrigerator was 36 according to their thermometer. This place is a business and the cafeteria fridge used by a lot of people. I checked evaporator and has full frost pattern. Evaporator fan is running and fresh food section is getting airflow. Refrigerator is cooling and working good as im here.