Service History 118 - Omega Force Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RFG237AARS/XAA

Near Edina, MN 55410

Delton

Job Details: 06/08/2023

"Verified that compressor is running but did not cool at all. It is at room temperature 75 degrees. Compressor is pulling just about 1 amp. No frost pattern. Its weird that it is a Sealed system issue also on top of the inverter board being bad and compressor was not running.I dont have old part so i left the new inverter part with refrigerator.Please contact customer with estimate for sealed system repair or do we issue a refund for the inverter repair?Im Not sure if its a leak or bad compressor?; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTWW/AA03

Near Inver Grove Heights, MN 55077

Delton

Job Details: 06/08/2023

Needs heater kit. Lots of ice build up and I informed customer that refrigerator will need to be unplugged and defrosted 48 hours so I can pull the evaporator cover off.Get autho and call customer to schedule.Im assuming that we will get autho and I already ordered parts though day.Defrost sensor DA32-10104N; heater SH502; drain kit DA82-01415A; saved tckt

We serviced a

GE RANGE

Model JBP82S0F2SS

Near Otsego, MN 55330

Matt

Job Details: 06/08/2023

"Customer complaint is, OVEN DOESN'T GET TO THE RIGHT TEMP. Inspected and tested. Temperature sensor tested good. Broil element is working. Found the bake element has failed. Part on order. ; ordrd 1 WB44T10011 (Bake element)"

We serviced a

FRIGIDAIRE DRYER

Model GLG02152ES0

Near St. Cloud, MN 56303

Seth

Job Details: 06/08/2023

"Motor is locked up, I quoted motor and blower. He declined repairs."

We serviced a

BOSCH REFRIGERATOR

Model B20CS30SNS/05

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/08/2023

The refrigerator is popping. The new arc fault breaker in a new home. This product is not designed to run on arc fault or ground fault circuit. recommended the customer isolate the fridge from the circuit or put in a non-arc fault circuit. The fridge is working as designed

We serviced a

AMANA RANGE

Model ARG7302CC

Near Eagan, MN 55122

Delton

Job Details: 06/08/2023

"Igntier is weak and wont turn on gas. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model 665.14319N411

Near Hopkins, MN 55305

Nate

Job Details: 06/08/2023

"Not draining at all. Took apart sump area, found a rusty drill bit near the impeller. Cleaned that out from drain pump, and cleaned out some debris from sump. Took filter out and cleaned out all the fat built up on it. Then detached drain line from plumbing under the sink, and there was a 1/2 piece of plastic stuck in the plumbing that the drain line connects to. I cleaned some debris out of dishwasher tub, and ran it, making sure it fills, circulates and drains great. Looped up how the drain line should be looped. Runs great now."

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Sartell, MN 56377

Seth

Job Details: 06/08/2023

I replaced the failed heater assy and tested the dryer. It is now fixed.

We serviced a

SAMSUNG DRYER

Model DV210AGW/XAA

Near Minneapolis, MN 55424

Nate

Job Details: 06/08/2023

Cleaned the dryer vent.

We serviced a

KENMORE WASHER

Model 796.510299

Near Osseo, MN 55311

Phillip

Job Details: 06/08/2023

The washer was not draining the water out. I verified and found the drain pump impeller was stripped. I quoted for the repair and replaced the drain pump. I ran and tested the washer. Its working great now.

We serviced a

GE DISHWASHER

Model DDT595SMJ2ES

Near Avon, MN 56310

Seth

Job Details: 06/08/2023

"Leaking dishwasher, failed sump seal, and diverter hose. The unit needs a software update as well.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Osseo, MN 55311

Phillip

Job Details: 06/08/2023

The shifter came out of the cam actuator. I put it back in. The washer will agitate now.

We serviced a

SAMSUNG DRYER

Model DV56H9100GW/A2

Near Maple Grove, MN 55311

Adam

Job Details: 06/08/2023

Unit wont tumble can hear the motor run. Open the door and press the door switch then manually turn the tub and it started to work. Tested multiple times after and working just fine.

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Saint Paul, MN 55117

Nate

Job Details: 06/08/2023

"Replaced bad pully and belt, removed sock from between tubs too. Runs great now."

We serviced a

BEKO++ DISHWASHER

Model DDT38530XIH

Near Champlin, MN 55316

Phillip

Job Details: 06/08/2023

The customer said the error code comes up and the drain pump comes on. I found water in the bottom. I pulled it out and started the dishwasher. I found water leaking down the side from the inlet. I found the nut inside was loose. I tightened the water inlet tower nut and it stopped leaking.

We serviced a

LG REFRIGERATOR

Model LFCS22520S/01

Near Minneapolis, MN 55419

Phillip

Job Details: 06/08/2023

The fridge was unplugged when I arrived. The customer said it stopped cooling so they unplugged it. I checked the pressure and the low side was very low less than 15 psi. I plugged it in and the low side was around 0. I found some dye on the filter drier connection. Its leaking from the drier. I replaced the drier and leaked checked. All is good. I pulled a vacuum and recharged the system.

We serviced a

WHIRLPOOL DRYER COIN OP++

Model CGM276IKQ1

Near Eden Prairie, MN 55347

Delton

Job Details: 06/08/2023

"Replaced motor, blower wheel, repair kit (rollers, belt, idler) tested with dryer vent off and cycles to 225 degrees and is normal but when i attach vent it got up to 280 degrees. I recommended that dryer vents be cleaned (in apartment building) Dryer itself is heating and working good now.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Mound, MN 55364

Adam

Job Details: 06/08/2023

Installed inverter board from last diagnosis. Reassembled unit and tested. Everything is working and no loud noises

We serviced a

BOSCH DISHWASHER

Model SHPM78W54N/10

Near Roseville, MN 55113

Nate

Job Details: 06/08/2023

Replaced bad door gasket. Runs great now with no leaks.

We serviced a

LG WASHER

Model WM4270HWA

Near Minnetonka, MN 55305

Adam

Job Details: 06/08/2023

Installed drain pump from last diagnosis. Tested unit and its draining great and no loud noise. No leaks. Filled and drained multiple times. Unit is spinning at the right rpm in test mode.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Shoreview, MN 55126

Nate

Job Details: 06/08/2023

"37 in ff and 0 in freezer. Door flapper broken. Replaced door flap which also had broken wires. They've been getting some condensation, and it was coming from the door flap. Tightened the receiver the flap slides into, it was hanging down a little. Made sure doors were level, and theyre super close to perfect. Everything good now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Wayzata, MN 55391

Phillip

Job Details: 06/08/2023

"Today I replaced the main rear board, the front UI board, the ice maker adapter, the ice fan, the freezer handle and the right door gasket. I advised the customer to wait and see if its better."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFDBSR/AA

Near Eagan, MN 55122

Delton

Job Details: 06/08/2023

"Replaced mullion, tested and door opens/closes normally. Refrigerator is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Rosemount, MN 55068

Delton

Job Details: 06/08/2023

Found that the water line inside door dispenser came dislodged and was spraying inside dispenser rather than outside into a cup. I aligned water line and now water dispenses normally and no longer leaks. Ice maker also cycles and fill. Refrigerator is working good.

We serviced a

LG MICROWAVE

Model LMV2031ST/00

Near Otsego, MN 55330

Matt

Job Details: 06/08/2023

"Customer complaint is, ENTER TIME AND HIT START AND COUNTS DOWN OK, SOUNDS LIKE DOOR SWITCH. Inspected and tested. Found the top grill cover wasnt on all the way, causing the door to not shut all the way. I reinstalled cover and tested. Microwave is working great. Microwave is now fixed."

We serviced a

KENMORE REFRIGERATOR

Model 795.7402541

Near Elk River, MN 55330

Matt

Job Details: 06/08/2023

"Customer complaint is, THE TEMPS ARE WARM FRESH FOOD IS IN THE 40'S AND THE FREEZER IS BETWEEN 10 AND 20. Inspected and tested. Freezer is 12F and FF is 47F. Compressor and fans are running. I removed the evaporator cover and there's heavy frost on about 25 percent and then nothing on the rest. The sealed system has failed.

We serviced a

SAMSUNG REFRIGERATOR

Model RS267TDRS/XAA02

Near Osseo, MN 55369

Matt

Job Details: 06/08/2023

"Customer complaint is, FLOORING WAS DONE AND WAS MOVED AND NOW IT DOESNT COOL CORRECTLY. Customer had refrigerator unplugged and completely defrosted. I removed the FF evaporator cover and both the defrost sensor and temperature sensor tested exactly the same at 5,160 ohms and were good. Defrost heater came on in test mode and fans is working. Drain is open. I did find junk in the freezer evaporator drain tube on the back side and cleaned it out. I dumped water down both drains and there draining great. I cant find anything out of space and everything is testing good. Customer is going to use it and see what happens."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Saint Michael, MN 55376

Matt

Job Details: 06/08/2023

"WANTS GEAR CASE REPLACED FROM PREVIOUS VISIT. Installed new gearcase, drive hub and splutch kit. Tested and washer is working great. Washer is now fixed.

We serviced a

MAYTAG DRYER

Model MEDZ600TW1

Near Maple Grove, MN 55311

Adam

Job Details: 06/08/2023

"Start button is busted. Will need interface and display board itself.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAD00

Near Sartell, MN 56377

Seth

Job Details: 06/07/2023

No ice. The ice maker has stripped out gears. The part is on order.; ordrd 1 WPW10300022 (Ice maker)

We serviced a

LIEBHERR++ REF BUILT IN++

Model 0930141-03

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/07/2023

Failed mold heater on the icemaker. Please source the part and re-schedule I could not find the part number.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minnetonka, MN 55345

Adam

Job Details: 06/07/2023

Unit will fill and drain but wont spray. Went through test mode. Got some errors listed. Having a motor error. Found getting voltage to motor but not running. Needs new motor assembly quoted blue book and rescheduled F4E3F7E1F5E1; ordrd 1 W11085683 (Sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Augusta, MN 56301

Seth

Job Details: 06/07/2023

Ice maker makes ice slowly. The water supply and existing ice looked good. Part is on order.; ordrd 1 W11546935 (Ice maker)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB510LES0

Near Maple Lake, MN 55358

Seth

Job Details: 06/07/2023

"Dishwasher is leaking heavily from the valve, part is on order.; schdld next appmnt for 6/14 WED !"

We serviced a

AMANA REFRIGERATOR

Model ARB2217CC

Near Minneapolis, MN 55414

Nate

Job Details: 06/07/2023

"Freezer is room temp, fresh food 50 degrees. Compressor is extremely hot, it runs for 30seconds and then shuts off. No frost on evaporator. Needs sealed system work. Please call customer with quote. Lots of room to service it. Fridge is on wheels. ; saved tckt"

We serviced a

ELECTROLUX DRYER

Model EFME517SIW0

Near Excelsior, MN 55331

Adam

Job Details: 06/07/2023

Customers complaint DRYER STOPPED AND SOME SMOKE WAS COMING OUT OF THE DRYER BASKET. Removed top of the unit and right away notice the control board was fried. The wiring harness is ok and can be used. The board is past repair. Quoted blue book for repairs and rescheduled ; used 1 5304509006 from stock

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Chaska, MN 55318

Adam

Job Details: 06/07/2023

"Would start unit. Drain pump will run for a few seconds then will turn on the water valve quickly two times then drain. And will keep draining. Went through test mode and couldnt get the diverter to move on the water dispenser. Will need a diverter and pressure switch. Its had a error code for the pressure switch. Quoted customer blue book for both parts. The pressure sensor will need to special order none available for myself to order. Please call customer to reschedule. I didnt order any parts if we want to order both parts from the same place WH43X10059 diverter WH12X20898 pressure switch; snapped 1 QuickPics, states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Corcoran, MN 55340

Adam

Job Details: 06/07/2023

"Installed new gearcase from last diagnosis and then reassembled unit. Ran unit through recalibration and its working great. Tested in every cycle.

We serviced a

GE DRYER

Model DRSR483GG7WW

Near Maple Grove, MN 55311

Phillip

Job Details: 06/07/2023

"The issue the dryer drum does not start to spin when start is pressed. The motor will hum but it does not spin on its own. I jumped the door switch and when the motor hums I rotated the drum. The drum spins but when I put any pressure in it, it shuts off. It will need a motor and blower. I inspected the belt and front glides. The rest of it looks good. I created a estimate.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Minneapolis, MN 55441

Nate

Job Details: 06/07/2023

"Running super loud. I put it in test mode and it sounded like bad scraping. After examining it I found the rotor and stator are completely coated in rusty water, and fused onto the transmission. Needs new rotor, stator and transmission.

We serviced a

KENMORE DISHWASHER

Model 665.12773K313

Near Minnetonka, MN 55345

Nate

Job Details: 06/07/2023

Leaking through the Diverter seal. Replaced seal. No leaks now. Runs great.

We serviced a

WHIRLPOOL DISHWASHER

Model MISSING

Near Minneapolis, MN 55416

Nate

Job Details: 06/07/2023

"Was leaking from the Diverter seal. Replaced seal, ran it and no leaks now. Ran it for 15 minutes.

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/07/2023

I replaced the failed thermostat and tco and watched temperatures, the dryer is now fixed.

We serviced a

GE RANGE

Model CGS990SET2SS

Near Minneapolis, MN 55408

Nate

Job Details: 06/07/2023

"Oven gave off a really high level of C0. Took panels out of both upper and lower ovens. Flames on lower oven nice and blue, but slightly larger than upper ovens flames. All flames in ovens blue, as well as flames on cook top. Owner is replacing the oven."

We serviced a

AMANA REFRIGERATOR

Model ABB2224WEW1

Near Minneapolis, MN 55406

Nate

Job Details: 06/07/2023

"10 degrees in freezer and 60 in fresh food. I put it into service mode and defrost would not come on. Damper and fans and compressor work. Found a bad main PCB. Evaporator was completely encased in ice. Also, drain is frozen over. Replaced jazz board, and steamed off evaporator, and steamed out drain. Now the heater comes on, and it should be nice and cool in 24 hours. Shouldnt have any more sheets of ice building up on bottom of freezer.

We serviced a

MAYTAG WASHER STACKED++

Model MHW6630HC2

Near Excelsior, MN 55331

Adam

Job Details: 06/07/2023

Unit not draining was customers complaint. Removed back of unit and felt the drain hose on the bottom to the pumps. Its was like sand. Removed hose and its full of muck. Not sure what got in there but its jammed all the way to the pumps. Im sure some is still in the basket also. Quoted for the motor assembly comes with the drain and reclaim and sump.

We serviced a

MAYTAG DISHWASHER

Model MDB6769AWS1

Near Minneapolis, MN 55406

Nate

Job Details: 06/07/2023

"Customer was concerned about the dishwasher because it fills with water during the cycle. I checked over the drain pump and wash motor, made sure it drains and circulates well, and that there are no leaks. Explained to customer that part of the gasping sound was actually coming from excess detergent bubbles, and recommended switching to Finish instead of 7th generation. We talked about dishwasher cleaner, and getting a flood sensor under it since they are concerned about leaks. I put some cooking oil in it and let it run to get rid of the suds. Everything runs great."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Becker, MN 55308

Seth

Job Details: 06/07/2023

I leveled the dishwasher and anchored it. The dishwasher is now fixed.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Monticello, MN 55362

Seth

Job Details: 06/07/2023

"Customers complaint is theres no water entering the washing machine. Upon arrival and inspection as checked the water source, I placed a machine in test mode and ran calibration and it vended both hot and cold water. I put it through diagnostic self test and it completed it perfectly after calibration vending, both hot and cold water through both valves. The washing machine needed to be reset and recalibrated. I started a regular wash cycle and it started to onboard water as designed. I recommended the customer use the deep water wash option.

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA

Near Shorewood, MN 55331

Adam

Job Details: 06/07/2023

Unit not cooling on the fridge side. Found the fresh food evap and are all frozen up. Defrosted to get to the evap fan. Once able to get to evap fan found that it was getting power to the fan but the motor isnt running. Unit need fan assembly.

We serviced a

GE RANGE

Model PGS950EEF4ES

Near Plymouth, MN 55446

Phillip

Job Details: 06/07/2023

The upper oven was not baking. The bake ignitor would not flow and it tested bad. I quote the customer for the repair. I replace the bake ignitor and now it heats up.

We serviced a

LG WASHER

Model WM3500CW /01

Near Eden Prairie, MN 55346

Adam

Job Details: 06/07/2023

Installed new boot and then tested. unit is working properly with out leak. Customer said they were getting a banging noise when the water was filling. Couldnt get it to happen when I was there. They said the city was doing something with there water pressure. Said could be some water banging but hard to know if its not happening now.

We serviced a

LG REFRIGERATOR

Model LMXS30776S/03

Near Minneapolis, MN 55419

Phillip

Job Details: 06/07/2023

The whole is not cooling good. The low pressure is in a vacuum. Put in UV drier and update the board. The customer just moved in a week ago or so. Started to loose cool about then. I used the sniffer and glass with light and found no leak on the joints or from the 2 evaps. I then pressurized it with 200 psi of nitrogen and still found nothing. I let sit for 20 minutes and nothing. I pulled a vacuum and added the leak sealant then recharged the system. I advised them to give 24 hours for it to get back to normal.

We serviced a

KENMORE REFRIGERATOR

Model 79576203901

Near Inver Grove Heights, MN 55077

Phillip

Job Details: 06/07/2023

The customer said the fresh food is not cooling well but the freezer is fine. Its making ice and freezing food. I found the fan in the freezer is not working and ice is built up. The customer said the fresh food door does not seal tight. I removed the door and found the door stop screws are rubbing on the door support. I put a washer on the support so the door is up higher and now the screws do not rub. I removed the freezer evaporator cover and completely defrosted the evaporator and then replaced the evaporator fan. The fan is running now and now I get cold air into the refrigerator. I advised the customer to wait 24 hours for temps to be back to normal.

We serviced a

LG REFRIGERATOR

Model LFCS22520D/01

Near Shoreview, MN 55126

Phillip

Job Details: 06/07/2023

"I verified the compressor was bad. I replaced the compressor, filter drier. I updated the main board. I leak checked the system and purged with nitrogen. I pulled a vacuum for 15 minutes. I recharged the system with 134A. I advised the customer to wait 6-8 hours for it to cool and 24 hours to fill it back up."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Zimmerman, MN 55398

Matt

Job Details: 06/05/2023

"Customer complaint is, LID LATCH IS CRACKED. Inspected and tested. Found the lid latch strike was broken off. Installed new lid latch strike and tested. Washer is working great. Washer is now fixed."

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Hanover, MN 55341

Phillip

Job Details: 06/05/2023

I verified the back left burner igniter was broken. I removed the top then replaced the igniter. I tested all the burners and now all of them work perfectly.

We serviced a

KENMORE DISHWASHER

Model 66516032402

Near Cold Spring, MN 56320

Seth

Job Details: 06/05/2023

"Customerrhad is plumbing fixed, but he has a small leak from the valve. Part is on order.; ordrd 1 WP8531669 (Valve)"

We serviced a

MAYTAG DRYER

Model MEDB200VQ0

Near Minneapolis, MN 55441

Adam

Job Details: 06/05/2023

"Customers complaint. HEARD A POP POP AND SMELLS OF BURNING INSIDE. Disassembled unit and found the wires to the motor burnt up. Last year did the same thing. Needs a wiring harness. See photos and last notes. Needs W10319798. Nothing available on my end wondering if we can see if anyone else has one or if we want to try eBay. I didnt quote customer yet. Explained we will need to search for part; snapped 3 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Farmington, MN 55024

Delton

Job Details: 06/05/2023

"Replaced ice maker and i ran test and ice maker cycles but didnt fully go back to home position. I ran another test and it cycled again and appears it went back to home position and filled. I ran another test because it was acting weird, I ran test and it cycled and filled. But due to how weird it was acting weird.I already replaced ice maker and the switches are good. But still seems to be acting a bit funny. I finally found that there are frayed and broken wires that were connecting and losing connection causing ice maker to work then not work.Door wire issue breaking issue (see picture). Wires broke off too far inside door and i cant splice them back together would need new freezer side door.; saved tckt"

We serviced a

LIEBHERR++ REFRIGERATOR

Model RU510

Near Minneapolis, MN 55419

Delton

Job Details: 06/05/2023

Not cooling. Gertting nC error and when i reset mini fridge it was getting E7 error. Compressor not running. Called tech support and ran test and Evaporator fan was not running. Tested other fucntions and compressor came on. Evaporator fan motor is needed.Evaporator fan #6108651; also appears i need long T15 torque bit to pull off console from inside fridge to get to. 2 inch long t15 torque bit.; saved tckt

We serviced a

BOSCH WALL OVEN++

Model HMC80251UC/01

Near Minneapolis, MN 55419

Delton

Job Details: 06/05/2023

No power. Found that fuse i open. Interlock and switches are bad. Need fuse and interlock.Office: I think i worked on this before and there was a interlock kit? Please look and call custoemr with estimate and eta.LH interlock 00648813; RH interlock 00648812; Fuse 00631509Schedule 2 hours for repair have to pull whole wall oven out as it is a mounting kit on top of wall oven.; saved tckt

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Minneapolis, MN 55412

Nate

Job Details: 06/05/2023

"Door doesnt close. Pulled dishwasher out, and found the hinges are bent. Quoted for new hinges, ordered from Dey, coming back Friday to install. ; ordrng 1 WP8534853 (Right hinge), ordrd 1 W11612302 (Left hinge)"

We serviced a

ASKO++ DISHWASHER

Model DF1664

Near Minneapolis, MN 55408

Delton

Job Details: 06/05/2023

Adjusted door springs with tension screw and door now opens slowly and does not bang open. Dishwasher is working good.Customer said to charge card on file and email them receipt.; saved tckt

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Saint Paul, MN 55117

Nate

Job Details: 06/05/2023

Belt was off. Customer had tried replacing it but it wouldnt engage with pullys. I got the belt back on but the pully is bent. Needs new pully kit. Quoted for that. Coming back Thursday to install. ; ordrd 1 959P3 (Pully kit)

We serviced a

HAIER REFRIGERATOR

Model QHE16HYPAFS

Near Big Lake, MN 55309

Seth

Job Details: 06/05/2023

"All fans running but no compressor signal voltage. Please order WR55X37110 main board, and WR55X30490 inverter. I spoke with the Techline to verify issues. Please reschedule after ordering parts with eta; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Minneapolis, MN 55442

Matt

Job Details: 06/05/2023

"Customer complaint is, ICE MAKER ISN'T MAKING ICE. Customer said its randomly making ice. Inspected and tested. Freezer was 3F and FF was 38F. The wiring cover on the bottom hinge is ripped open. I checked continuity on the wires from the ice maker down to the plug and 2 wires I can only get continuity by moving the wires. I cant find any wires visibly broken, so it must be in the door. Refrigerator needs a new door to fix this wiring problem. ; saved tckt"

We serviced a

BOSCH WASHER

Model WFMC3301UC/09

Near Minneapolis, MN 55419

Nate

Job Details: 06/05/2023

"Replaced bad drain pump, but when I tried to run it, door lock just buzzes but doesnt lock right. Door lock worked before I replaced drain pump. Took things apart again, reinstalled lock, still doesnt allow it to start and gives e01 lock error code. Have to order new lock. Coming back Friday morning to install. No charge for lock. Quote attached. ; ordrd 1 00497255 (Door lock)"

We serviced a

WHIRLPOOL WASHER

Model LSB6000PQ2

Near Saint Michael, MN 55376

Matt

Job Details: 06/05/2023

"Customer complaint is, DIDNT SPIN OUT ENOUGH AND RUBBERY SMELL. Inspected and tested. Filled washer and let it agitate, drain and spin and it worked perfectly. I took casing off the washer and theres oil all over the bottom of the gearcase and floor. quoted for repair, but Customer declined repairs for now and is going to look into their options.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM03

Near Saint Michael, MN 55376

Phillip

Job Details: 06/05/2023

The customer said the freezer is not holding temp at 0 and the ice maker is not making ice. The freezer temp is in the twenties and the fresh food is around 45. I removed the freezer evaporator and found the frost pattern is not good. Only the top coil has frost on it. The compressor is running and the discharge line was room temp. It has a sealed system issue and most likely needs a fresh food evaporator and compressor. The evaporator is known to leak and then suck in moisture that can damage the compressor. I sent the customer a quote for the repair. I would need 3 hours on return. I did add some refrigerant just so it can cool a little better until its repaired or replaced. They will call us if they want it repaired.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Edina, MN 55424

Delton

Job Details: 06/05/2023

"Customer said that its not heating or drying dishes also customer said it leaked all over floor. But then next time dishwasher did not leak.I ran test and initially had a heating error. When i ran diagnostics and completed heater came on and all functions are working good and no leaks. I suspect that there was no high loop and water maybe backfilled into dishwasher. Customer will use dishwasher and call back if they still have problems. Dishwasher is heating and no leaks as im here."

We serviced a

BOSCH DISHWASHER

Model SHX4ATF5UC/21

Near Osseo, MN 55311

Matt

Job Details: 06/05/2023

"Customer complaint is, LEAKING ON FLOOR. Inspected and tested. Found the water fill valve is cracked and leaking. Customer approved repairs. Installed new water fill valve and tested. Dishwasher is working great and no more leaks. Dishwasher is now fixed."

We serviced a

LG DRYER

Model DLGX4271V

Near Chaska, MN 55318

Adam

Job Details: 06/05/2023

Installed new thermostat kit. Also oiled up all rollers and idler. Reassembled unit. Put unit to normal cycle and started unit its now heating properly.

We serviced a

KENMORE WASHER

Model 796.402729

Near Saint Paul, MN 55105

Delton

Job Details: 06/05/2023

Washer bearing is bad and is loud when spinning tub. Customer was aware and will be replacing washer.

We serviced a

HOTPOINT RANGE

Model RGB740BEH3WH

Near Minneapolis, MN 55418

Nate

Job Details: 06/05/2023

"Gas company red tagged the oven because it took a long time to ignite and when it did, it made a big *POOF* and the door flew open. I found a bad bake ignitor. Replaced, and it ignites and preheats great now.

We serviced a

LG DRYER STACKED++

Model DLEC888W

Near Minneapolis, MN 55414

Nate

Job Details: 06/05/2023

Replaced heater assembly on stacked unit. Runs great now.

We serviced a

VIKING++ WALL OVEN++

Model VEDO5302TSS

Near Medina, MN 55340

Adam

Job Details: 06/05/2023

Customers complaint unit not heating properly. Set to 400 degrees. Put my thermometer in side and took temps. Took 25 minutes to get to preheat which is normal for this unit. Also customer said clock is on military time. Changed that to normal 12hour days. Tested on all features and is working properly.

We serviced a

GE DRYER

Model DPGT750GC2PL

Near Maple Grove, MN 55311

Adam

Job Details: 06/05/2023

Customers complaint not drying well and loud. Verified complaint was really loud. Disassembled unit and found the back rollers were worn out. Replaced with new rollers. Cleaned and oiled the rest. Also cleaned out the blower which had lot of junk. Reassembled unit and tested. Air flow out side is great. Heating well. Let it run while working on dishwasher ran for 20 minutes and heated well the whole time.

We serviced a

GE DISHWASHER

Model PDW9980N00SS

Near St. Cloud, MN 56301

Seth

Job Details: 06/05/2023

"Door springs are weak. I shackled them to get the result they desired, but the springs are NLA.

We serviced a

FRIGIDAIRE DRYER

Model AGQ8000FS0

Near St. Cloud, MN 56303

Seth

Job Details: 06/05/2023

Gas smell in basket. Leaking gas valve. Quoted customer.

We serviced a

KENMORE WASHER

Model 11026422500

Near St. Cloud, MN 56304

Seth

Job Details: 06/05/2023

"I replaced the gearbox and clutch. I tested it it worked as designed.

We serviced a

GE RANGE

Model JB645RK2SS

Near Saint Paul, MN 55106

Nate

Job Details: 06/05/2023

Replaced both front burner infinite switches. Both burners work great now.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Cottage Grove, MN 55016

Delton

Job Details: 06/05/2023

"Replaced control board, ice maker and door mullion. All functions are working. Refrigerator is working good."

We serviced a

GE DISHWASHER

Model GDT665SMN3ES

Near Monticello, MN 55362

Seth

Job Details: 06/05/2023

Plugged up water lvl sensor. I cleaned it and updated the software. It started working great.

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS42DWW02

Near Saint Paul, MN 55104

Nate

Job Details: 06/05/2023

"Freezer has been warming up. He purchased this as a used unit. 33 years old. Ice chute flapper assembly is covered in mold. Motor isnt working anymore. I found the chute door totally open. Allowing a 3x3 gap to sit open, allowing ambient air in. Took temps, 35 in freezer and 52 in fresh food. Icemaker was working, but stopped when freezer warmed up. Jumped T to H on Icemaker and it cycled and filled. Parts are NLA. Customer is a handyman, he is going to take little motor and chute assembly apart and clean mold off, and will seal up area so that warm air doesnt come into freezer."

We serviced a

LG REFRIGERATOR

Model LFC20770ST

Near Fridley, MN 55432

Phillip

Job Details: 06/05/2023

The soldering job did not look good and there was a small leak at the compressor. heard a hissing sound. I removed the freezer drawer and evaporator cover. I inspected the evaporator but found no leaks. I can hear the hissing from inside the wall next to the defrost drain. The leak is coming from a tube that is running inside the cabinet. The leak cannot be repaired. This unit is unrepairable.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Coon Rapids, MN 55433

Matt

Job Details: 06/05/2023

"Customer complaint is, FREEZER IS FROSTING UP AND THERE IS WATER DRIPPING AND IT WARMED UP TO 60 DEGREES. Customer said temperatures have been fluctuating up and down a lot. Inspected and tested. Freezer temperature was 22F and FF was 42F. Compressor and fans are running. I removed the evaporator cover and there's only heavy frost on the beginning of the coil. Defrosted evaporator and after 20 minutes theres only heavy frost on the first 25 percent. The sealed system has failed."

We serviced a

LG REFRIGERATOR

Model LMXS30746S/01

Near Andover, MN 55304

Phillip

Job Details: 06/05/2023

The customer said the whole unit stopped cooling within 24 hours. The compressor comes on but sounded abnormal. I tried to tap in the system but when I bent the suction line to attach a tap the line started to leak. I just replaced the compressor and filter. I pressurized with nitrogen and flushed with nitrogen. I pulled a vacuum then recharged the system. I replaced the main board. I advised the customers to wait 6-8 hours for it to cook and 24 before they fill it all the way back up.

We serviced a

LG REFRIGERATOR

Model LFX21976ST/07

Near Rogers, MN 55374

Phillip

Job Details: 06/05/2023

The fresh food section was warmer than it should be. The freezer section has frost all over everything. All the doors shut tight and seal tight. I took the freezer apart and found ice build up under the evaporator so no water was drawing through and ice was building up under the door. I guessing the ice build up was sometimes keeping the door from closing tight. I defrosted the ice and cleared the drain. I verified the duct was clear and the fans are working. I advised the customer to let cool for 24 hours.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD265NF1A

Near South Saint Paul, MN 55075

Delton

Job Details: 06/05/2023

"Found that the door gasket, bottom door gasket, splash shields are corroded and ripped and leaks. Replaced those parts, tested and no leaks. Dishwasher is working good.

We serviced a

GE RANGE

Model JGB735SP1SS

Near Annandale, MN 55302

Seth

Job Details: 06/05/2023

I installed the new orifice and tested the range. It is now fixed.

We serviced a

GE DISHWASHER

Model GDF550PMR6ES

Near Big Lake, MN 55309

Matt

Job Details: 06/02/2023

"Customer complaint is, DOOR DOES NOT LATCH. Inspected and tested. Found the door is sitting about 3/8 of an inch to low and doesnt latch. I removed door and shimmed it up as much as I could and its still about a quarter inch to low. This is a plastic tub dishwasher and the top is bowed up. I pushed down on the top of the dishwasher and can get it to line up perfectly, but if I let go it goes back. I wedged a brass nut between the top of the dishwasher and counter and its latching perfectly. Dishwasher is now latching and working great."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Prior Lake, MN 55372

Delton

Job Details: 06/02/2023

"Found that the belt was hitting the motor cover. The cam bolt was loose and the pulley plastic was cracked and belt slipped and was hitting the motor guard making the noise. I replaced cam kit and belt is no longer hangs low and hitting motor guard. Washer is no longer making the noise. Washer fills, agitates, drains and spins. Washer is working good.

We serviced a

LG WASHER

Model WM3987HW

Near Bloomington, MN 55438

Delton

Job Details: 06/02/2023

"Replaced drain pump, tested and washer now drains and spins. Washer is working good."

We serviced a

AMANA DRYER

Model NED4600YQ0

Near Minneapolis, MN 55422

Nate

Job Details: 06/02/2023

Replaced bad timer. Heats great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55407

Nate

Job Details: 06/02/2023

"Fresh food section keeps warming up and water pools up on the bottom of the fresh food section. Ice builds up in vent holes on evaporator cover. Found a bad thermal fuse, temp sensor, as well as it needing a drain kit. Installed new temp sensor, drain kit, and thermal fuse. Patched up a couple holes in styrofoam insulation behind evaporator cover with sealant. Told customer to give it 24 hours to get down to temp.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG237AARS/XAA

Near Edina, MN 55410

Delton

Job Details: 06/02/2023

"Replaced inverter board, tested and compressor turns on and is running. Refrigerator is starting to cool. Refrigerator is working good."

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/09

Near Minnetonka, MN 55305

Adam

Job Details: 06/02/2023

There was some water in the bottom but some must have evaporated. Was able to run unit. No leaks visible then noticed on the back a big glob of calcium buildup. Its leaking from the back welds. Customer is going to try some flex seal on it.

We serviced a

WHIRLPOOL DRYER

Model LER4834EQ2

Near Eden Prairie, MN 55344

Adam

Job Details: 06/02/2023

"Could hear motor run but the drum wont turn. Removed kick plate and found the belt was broken. Disassembled unit to inspect all components. Cleaned up lint also. Installed parts reassembled unit and tested. Unit is working properly now.

We serviced a

GE REFRIGERATOR

Model PYE22PSHISS

Near Eden Prairie, MN 55344

Adam

Job Details: 06/02/2023

Back condenser fan not running. Hooked up SmartHQ and got a error for the condenser fan, tested, getting voltage but no fan. Replaced fan and the unit is working great now.