We serviced a
WHIRLPOOL REFRIGERATOR
Model RT21AKXKQ08
Near St. Cloud, MN 56301
Seth
Job Details: 03/21/2022
Customers complain as ice is building up in the freezer and water leaks in the fridge. She also complains that her ice cream is not frozen solid. Ive pulled apart the evaporator cavity steamed it off and watched it for 20 minutes it failed the refrigeration test looks like half of the evaporator did not frost. This unit has a failing sealed system. I did install a heat probe to keep unit from freezing up in the drain as this has been an issue previous per the customer shes had a few repairs. Please call into autho; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS7
Near Lakeville, MN 55044
Delton
Job Details: 03/21/2022
"Replaced magnetron, tested and microwave is heating and working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXVS03
Near Rosemount, MN 55068
Delton
Job Details: 03/21/2022
"Replaced listed parts, tested and ice maker fills. Ice/water dispenser works. Dana ordered ice bucket, crisper drawer and door shelf direct to customer.Dana did you want to add the parts to this work order so we get paid? Otherwise order is complete.; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/21/2022
Already had everything swap from last visit. Replaced hinge that we had to order. Installed the door ran through test mode and everything worked great. Eric is going to dispose of door for us because I had no room in my van.
We serviced a
GE DISHWASHER
Model GDT530PSP5SS
Near Waconia, MN 55387
Adam
Job Details: 03/21/2022
Unit wasnt getting water. Checked shut off that was good. Checked where it hooks up to the valve flushed water through and rebooked up and now unit is filling with water. Must have had some build up
We serviced a
LG DRYER- GAS
Model DLG5966G
Near Apple Valley, MN 55124
Adam
Job Details: 03/21/2022
Second man help
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/21/2022
I installed the missing cover inlet and screws. I ran the dishwasher and its working fine now.
We serviced a
GE DISHWASHER
Model GDT226SSL1SS
Near Minneapolis, MN 55406
Phillip
Job Details: 03/21/2022
When I arrived I found the dishwasher was dead and the display was unresponsive. I verified it had power with my voltage detector. Soon as removed the box covering the power cord the dishwasher started. I replaced the wire nuts and put tape around them. I ran a full diagnostics test and checked for error codes there were no codes and all test passed.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FC0
Near Minneapolis, MN 55436
Phillip
Job Details: 03/21/2022
This was there Maytag washer. It was marked the Samsung. I replaced the door gasket. The new gasket was very firm and when I closed the door it wanted to pop back open. I ran it on a sanitize cycle to help soften the gasket. I advised the customer it may take a few hot cycles for that gasket to soften up.
We serviced a
GE WASHER FRONT LOA
Model GTW465ASN1WW
Near Long Lake, MN 55356
Phillip
Job Details: 03/21/2022
The customer said when she had it selected on cool water she felt hot water filling the washer. I ran through diagnostics and its working as it should. The hot fills and the cold fills. I advised the customer that on every temp setting other than tap cold the washer will add some hot if it needs to. I advised the customer instead of using cool she might want to use tap cold or cold temps.
We serviced a
GE MICROWAVE
Model PSB9240SF6SS
Near Corcoran, MN 55340
Phillip
Job Details: 03/21/2022
The more you use the microwave the button sounds gets quieter. The display did not flicker but the customer showed me a video of the display flickering on and off. The speaker is on the power board and the main power board looks to plug into the display board. The main power board is needed it will also need the display board. Parts needed are listed below. Please order parts if available. WB27X11016 display board WB27X33044 power board ; states that autho needed
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/21/2022
"The issue is the burners will start to spark and the gas will shut off the longer the burners are on. I replaced the most likely part, the spark module. If the issues continues it mag need a new cooktop witch may not be available and is expensive. Please dont me back with out doing a stream. Its working good today."
We serviced a
MAYTAG DISHWASHER
Model MDB6600AWW
Near Maple Grove, MN 55311
Phillip
Job Details: 03/21/2022
I verified the latch handle was broken. I replaced latch assembly. Its working good. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Otsego, MN 55301
Phillip
Job Details: 03/21/2022
I replaced the ice maker kit and ice bucket. I ran the test cycles and its all good. No issues.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4800XQ
Near Hopkins, MN 55305
Adam
Job Details: 03/21/2022
Unit was intermittent running if you moved the timer. Found the timer was faulty and need to be replace. Also checked the rollers and idler for customer and they looked good and oiled them. Let Dave know it needs timer. He said he is going to check and see if they have a dryer that they can grab parts off and let us know. If he calls back to schedule will need to order WP3979618 TIMER if he doesnt have one before rescheduling
We serviced a
BOSCH DISHWASHER
Model SHX84AAF5N/27
Near Apple Valley, MN 55124
Delton
Job Details: 03/21/2022
"Replaced soap dispenser, tested and it dispenser opens and is working good."
We serviced a
GE REFRIGERATOR
Model CZS22MP2NES1
Near Chanhassen, MN 55317
Adam
Job Details: 03/16/2022
Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Waconia, MN 55387
Adam
Job Details: 03/16/2022
Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS03
Near Cold Spring, MN 56320
Seth
Job Details: 03/16/2022
Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.
We serviced a
GE REFRIGERATOR
Model GTE21GSHFSS
Near Monticello, MN 55362
Seth
Job Details: 03/16/2022
FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/16/2022
Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 03/16/2022
The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 03/16/2022
The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.
We serviced a
GE DISHWASHER
Model PDT785SYN5FS
Near Farmington, MN 55024
Delton
Job Details: 03/16/2022
"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFW850SSN1WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/16/2022
The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.
We serviced a
KENMORE RANGE- GAS
Model 362.7556891
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
undefined; schdld next appmnt for 3/18 FRI !
We serviced a
GE MICROWAVE
Model PEB7227DL3BB
Near Corcoran, MN 55340
Phillip
Job Details: 03/16/2022
The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/16/2022
The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)
We serviced a
MAYTAG MICROWAVE
Model MMV4205AAW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"
We serviced a
GE STACKED WASHER
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"Found that washer not filling, found that the float switch was not hitting switch, looks like it was from not draining and causing float to raise and not line up. Adjusted float switch and found that there was a clog in the air break. Dissembled and cleaned out air break of small bone and debris. Ran full test cycle and all functions are working good and no errors. Dishwasher drains and is working good."
We serviced a
GE MICROWAVE
Model JVM1441SH03
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"No power, also door is cracked and hard to shut and latch is hard to line up to hit switches. Jumped fuse and got it to power on but loud buzzing, magnetron is bad. Also couple of buttons on number-touch pad are not responsive when pushed.Door Assyrian wb56x10283; magnetron wb27x10017; touch panel wb07x10952; fuse; saved tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
MAYTAG WASHER TOP LOAD
Model A190
Near Minneapolis, MN 55422
Matt
Job Details: 03/16/2022
"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Eagan, MN 55122
Delton
Job Details: 03/16/2022
"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/16/2022
The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 03/16/2022
"Replaced two bad burners, also needs new ignitor. DW is looking for that part. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too.DW can you add parts to this record that I replaced? Gas valve, and two front burner assemblies.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Minneapolis, MN 55413
Nate
Job Details: 03/16/2022
Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !
We serviced a
LG DISHWASHER
Model LDT77797ST
Near Saint Paul, MN 55116
Nate
Job Details: 03/16/2022
"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1WW
Near Bloomington, MN 55437
Nate
Job Details: 03/16/2022
Not running. Replaced a bad board. Runs great now.
We serviced a
LG DRYER- GAS
Model DLG2524W
Near Minneapolis, MN 55441
Nate
Job Details: 03/16/2022
"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ0
Near Elk River, MN 55330
Matt
Job Details: 03/16/2022
"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
GE REFRIGERATOR
Model CZS22MP2NES1
Near Chanhassen, MN 55317
Adam
Job Details: 03/16/2022
Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Waconia, MN 55387
Adam
Job Details: 03/16/2022
Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS03
Near Cold Spring, MN 56320
Seth
Job Details: 03/16/2022
Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.
We serviced a
GE REFRIGERATOR
Model GTE21GSHFSS
Near Monticello, MN 55362
Seth
Job Details: 03/16/2022
FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/16/2022
Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 03/16/2022
The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 03/16/2022
The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.
We serviced a
GE DISHWASHER
Model PDT785SYN5FS
Near Farmington, MN 55024
Delton
Job Details: 03/16/2022
"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFW850SSN1WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/16/2022
The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.
We serviced a
KENMORE RANGE- GAS
Model 362.7556891
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
undefined; schdld next appmnt for 3/18 FRI !
We serviced a
GE MICROWAVE
Model PEB7227DL3BB
Near Corcoran, MN 55340
Phillip
Job Details: 03/16/2022
The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/16/2022
The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)
We serviced a
MAYTAG MICROWAVE
Model MMV4205AAW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"
We serviced a
GE STACKED WASHER
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"Found that washer not filling, found that the float switch was not hitting switch, looks like it was from not draining and causing float to raise and not line up. Adjusted float switch and found that there was a clog in the air break. Dissembled and cleaned out air break of small bone and debris. Ran full test cycle and all functions are working good and no errors. Dishwasher drains and is working good."
We serviced a
GE MICROWAVE
Model JVM1441SH03
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"No power, also door is cracked and hard to shut and latch is hard to line up to hit switches. Jumped fuse and got it to power on but loud buzzing, magnetron is bad. Also couple of buttons on number-touch pad are not responsive when pushed.Door Assyrian wb56x10283; magnetron wb27x10017; touch panel wb07x10952; fuse; saved tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
MAYTAG WASHER TOP LOAD
Model A190
Near Minneapolis, MN 55422
Matt
Job Details: 03/16/2022
"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Eagan, MN 55122
Delton
Job Details: 03/16/2022
"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/16/2022
The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 03/16/2022
"Replaced two bad burners, also needs new ignitor. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too. Gas valve, and two front burner assemblies.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Minneapolis, MN 55413
Nate
Job Details: 03/16/2022
Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !
We serviced a
LG DISHWASHER
Model LDT77797ST
Near Saint Paul, MN 55116
Nate
Job Details: 03/16/2022
"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1WW
Near Bloomington, MN 55437
Nate
Job Details: 03/16/2022
Not running. Replaced a bad board. Runs great now.
We serviced a
LG DRYER- GAS
Model DLG2524W
Near Minneapolis, MN 55441
Nate
Job Details: 03/16/2022
"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ0
Near Elk River, MN 55330
Matt
Job Details: 03/16/2022
"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
Needed to cut a zip tie. Everything works great now.
We serviced a
THOR RANGE - ELECTRIC
Model n/a
Near Minneapolis, MN 55415
Nate
Job Details: 03/15/2022
Had a random bolt hanging down. Removed bolt that must have fallen in there at factory. Everything looks good. Missing power cord.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEWW/AA
Near Chanhassen, MN 55317
Nate
Job Details: 03/15/2022
"Piece on top that pulls door in and latches it is completely broken off, along with the hard plastic from the door itself. Needs new door. Please submit for authorization. ; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS8
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
"Not cooling. Customer put in a new control board today. I verified heater works and bi metal good. Steamed a ton of ice off evap. All tests pass. Customer will watch it for drips when it goes into defrost, just to confirm its defrosting, by looking under front. Runs great now."
We serviced a
LG RANGE- ELECTRIC
Model LDE4413ST/00
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
Customer states that the unit front right burner is touchy found nothing wrong with it. It is touchy but being most common to use and the style the nubs turn easy. The timer sometimes stays on and wont turn off. When I was there couldnt get unit to act up. If acts up will Need EBR80595302 control board ordered and rescheduled. ; schdld next appmnt for 3/18 FRI !
We serviced a
GE RANGE- ELECTRIC
Model JB645RK8SS
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
"Unit kept blowing the circuit breaker on broil. Tested in bake works just fine even up to 500 degrees and also tested all the burns on at once and bake works just fine. Broil works for a while then will blew the circuit. Unhooked the purple wire to the broil element and ran and unit worked just fine. Ordered broil element and control board; ordrng 1 WB27X42666 (Control board), ordrd 1 WB44X26638 (Broil element)"
We serviced a
LG MICROWAVE
Model LMV1683SW/00
Near Woodbury, MN 55125
Delton
Job Details: 03/15/2022
"Found that microswitch shorted and melted. Replaced microswitch, spliced new connector, tested and microwave is heating and turntable is turning. Microwave is working good.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
Customers complaint with the microwave is when they use it and makes a horrible noise and I was the smell of burning electronics. The noise filter board has failed. Parts are on order note this will take two hours as this model has no quick access to the filter board.; ordrd 1 5304492543 (Filter board)
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
Water was leaking from the wash motor and floating seal. I replaced the pump and seal that all came together. I ran and it never leaked.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7120HW0
Near Albertville, MN 55301
Phillip
Job Details: 03/15/2022
The washer is getting the f7e3 shifter error. I made sure the basket and wash plate spin free and nothing is stuck under them or on the side. I cleared the error codes before I run a test. I ran calibration and a diagnostic cycle twice. Im getting the same error every time. I tested the shifter clutch and connections just like it says to. Everything is testing good. I did find the screw that jolts the rotor on a little loose. I tightened the screw but still getting the error. I need to order the control. Main control W11419051; ordrd 1 W11419051 (Control)
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN2WW
Near Champlin, MN 55316
Phillip
Job Details: 03/15/2022
The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. 61 59 9 19 WH03X33657 AccelerometerWH22X32058 main control board; states that autho needed
We serviced a
GE DRYER- GAS
Model GFD55GSSN0WW
Near Andover, MN 55304
Phillip
Job Details: 03/15/2022
The customer said the dryer heats but takes a long time to dry. The dryer vents through the roof. I tested the dryer air flow from inside and it was poor. The dryer heats up fast then cycles off fast. I pulled the vent off and now it was working good. I advised the customer the dryer is good but the dryer duct needs to be cleaned.
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/15/2022
I found the check ball was sitting in the bottom and the filter was loose. I found the filter cover was missing and all the screws are missing. Im ordering the cover and screws. ; ordrd 1 WD12X10356 (Cover inlet) and 2 WD12X10356 (Screw)s and 1 WD02X10067 (Screw)
We serviced a
KENMORE REFRIGERATOR
Model 106.545424
Near Brooklyn Park, MN 55443
Phillip
Job Details: 03/15/2022
Water was leaking from the ice mold. I replaced the ice maker. I also replaced the filter for the customer. The customer had the filter. I purged 3 pitcher full of water. I subtracted $80 from the total. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3770HVA
Near St. Louis Park, MN 55426
Nate
Job Details: 03/15/2022
"Tension springs broke and the bearing is detaching from tub. Lots of vibrating from the bad bearing, which most likely caused the springs to break and the tub to drop. Customer is going to buy a new washer."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Waconia, MN 55387
Adam
Job Details: 03/15/2022
Unit was not cooling on Friday unplugged unit and plugged back in and now everything is fine since Saturday. Compressor was drawing the correct amps. No error codes are showing also. If continues good chance needs a main control board and inverter board.
We serviced a
GE DISHWASHER
Model GDF510PSR3SS
Near Prior Lake, MN 55372
Adam
Job Details: 03/15/2022
Unit was leaking out the front right side. Found the bottom seal was folding and wouldnt go back replaced both door seals and adjusted legs. Now unit isnt leaking ran for 30 minutes with no water drips. Before was leaking in 2 minutes
We serviced a
GE REFRIGERATOR
Model PSS26SGRBSS
Near Woodbury, MN 55129
Delton
Job Details: 03/15/2022
"Replaced ice maker line and water valve, tested and water dispenses and ice maker cycles and fills. No leaks. Refrigerator is working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
"Getting leak error and drain pump is constantly running. I found that the drain line, waterline, power cord are all foamed in and cant pull out dishwasher. I informed customer that somethings might break on dishwasher as i would have to force dishwasher out to diagnosis it. Customer was aware and wanted me to proceed. I cracked dishwasher drain line but able to get dishwasher out but other hoses and power cord would have to be replaced/ripped out. Found that was leaking from motor/sump, could see water marks and wet streaks.."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF393BTPAWR/A2
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
Found that bearings are bad to the point that the rotor is rubbing against the stator (motor) causing it not to spin and giving the error. Due to costs to parts/repair customer declined and will purchase new one.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MAV6300AWW
Near Burnsville, MN 55337
Delton
Job Details: 03/15/2022
Timer never stops and constantly run though every cycle. Also agitates immediately even while filling. Timer is bad. Ordering part and rescheduling.; ordrd 1 Wp22003393 (Timer)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX700XL2
Near Lakeville, MN 55044
Delton
Job Details: 03/15/2022
"Found that the washer is getting bracket speed fault. Actuator is bad. Replaced actuator, tested and washer completes diagnosis and no errors. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"