Service History 103 - Omega Force Appliance Repair

We serviced a

LG WASHER FRONT LOA

Model WM2016CW

Near Champlin, MN 55316

Seth

Job Details: 09/16/2021

Not draining. Upon arrival and inspection I found the washing machine had a failed drain pump I checked the rear main bearing and spider and found it failed. Please send in the authorizations unit would need both rear bearing spider and spend Rob assembly and a drain pump.; saved tckt

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC200XW2

Near Saint Michael, MN 55376

Seth

Job Details: 09/16/2021

"Wont start cycle consistently, flashing lid lock light. Customer notes that they were machine works intermittently and will progress into the cycle but seems to get lost and even forgets where it is and just shut itself off without showing the lid lock error. Upon arrival and inspection I found a stored error for a lid lock. I suspect the capacitor has failed on this board and it is losing memory midcycle. I quoted led lock and main control board. The customer noted that its very loud during the spin cycle as well I talked with her about A complete repair of both bearing lead lock and control board. She will call and let us know if she wants to move forward with any of these three repairs"

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, MN 55436

Delton

Job Details: 09/16/2021

Replaced inverter board. Tested and compressor turns on and is running. Refrigerator is cooling and working good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBRS19KTMS1

Near Elk River, MN 55330

Matt

Job Details: 09/16/2021

"Customer complaint is, UPSTAIRS UNIT, FROST IN FREEZER AND FF NOT STAYING COLD. Inspected and tested. Found the temperature control was set at the warmest setting. Ran the service diagnostic and fan was running, damper opened and shut. Everything is testing good. The frost in the freezer looks like the door must have not been shut all the way. Refrigerator is testing and working great for me."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA45H7000AW/A2

Near Bloomington, MN 55438

Delton

Job Details: 09/16/2021

Washer keeps getting UE error (out of balance) found that stablizer rods are bad. But this washer is part of the samsung recall that would shake itself apart. Customer declined estimate but I informed him to call into Samsung and to see if they will do anything for him since it was part of the recall issues.

We serviced a

HOTPOINT DISHWASHER

Model WD26X150051

Near Eagan, MN 55122

Delton

Job Details: 09/16/2021

Found that drain solenoid melted and has continuous power being sent to it. Timer shorted as well as motor.

We serviced a

KITCHENAID REFRIGERATOR

Model KTRS21MFAL00

Near Elk River, MN 55330

Matt

Job Details: 09/16/2021

"Customer complaint is, BASEMENT UNIT, WATER POOLING IN FRIDGE. Inspected and found the defrost drain was plugged. I defrosted freezer and evaporator and cleaned out drain and watched it frost back over, and after 20 minutes it was only frosted over about 40 percent. Sealed system has failed. "

We serviced a

GE MICROWAVE

Model CVM9179SL1SS

Near Elk River, MN 55330

Matt

Job Details: 09/16/2021

"Customer complaint is, MIC SIDE WENT OUT. Inspected and tested. Found the magnetron has failed. Quoted customer to install new magnetron. Customer approved repairs. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Otsego, MN 55374

Matt

Job Details: 09/16/2021

"Customer complaint is, ICEMAKER (5YRS OLD) RESET IT AND WORKED A LITTLE. ICE IS MELTING,POOLING WATER FRM TH IM. Inspected and found the ice maker was frozen up in the back. Defrosted all the ice out and reassembled. Tested ice maker and it seems to be working. Ice maker is now fixed."

We serviced a

LG WASHER FRONT LOA

Model WM3470HVA

Near Saint Michael, MN 55376

Matt

Job Details: 09/16/2021

"Customer complaint is, OE ERROR. Inspected and tested. Found the drain pump has failed. Also it seems like the bearing is in the beginning stages of failing, because theres a lot of play in the drum when it spins. Quoted customer to install new drain pump. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

BOSCH REFRIGERATOR

Model ???

Near Minneapolis, MN 55410

Phil

Job Details: 09/15/2021

The fridge is leaking water on the left side and there is ice under the bottom basket in the freezer. I am pretty sure the evap drain is plugged. (by FW)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Albertville, MN 55301

Matt

Job Details: 09/15/2021

"Customer complaint is, WONT DRAIN. Inspected and found water in the dishwasher. Canceled and it drained it out. Started a power blast cycle and it filled, washed and drained great. I filled it and drained it about 5 times and it drained every time. I took apart and inspected the sump and removed the drain pump and everything looked good and I did not find any debris. Dishwasher is working great for me."

We serviced a

FRIGIDAIRE FREEZER

Model FFU14FC4CW1

Near Plymouth, MN 55447

Phillip

Job Details: 09/15/2021

The customer was concerned that there could be some damage to the freezer compartments after it had sat in some water that leaked into the garage. Upon arrival I found that the freezer was running and everything inside was frozen. The compressor had a amp draw less than 1amp and the overall amp draw with the compressor and fan was lass than 1 amp. I put into a defrost and the amp draw while in defrost was 3.5 amps. Everything checked normal today. I found no issues with the freezer.

We serviced a

KENMORE REFRIGERATOR

Model 795.731661

Near Mound, MN 55364

Phillip

Job Details: 09/15/2021

Its not cooling at all. The compressor is running but its not cooling. The compressor is bad.

We serviced a

LG DISHWASHER

Model FGID2466QF7A

Near Monticello, MN 55362

Matt

Job Details: 09/15/2021

"Customer complaint is, NOT DRAINING, SPINNER SEEMS LOOSE AND NOT CLEANING DISHES. Inspected and tested. Found the filter and screen were plugged solid and the lower spray arm is broken. Needs a new spray arm. I cleaned out filter and screen and filled the tub with water and it drained all the way, but the water is backing up into the sink. I started a heavy cycle and it filled, washed and drained, but is backing up into the sink. Dishwasher is draining and working great. The sink drain seems to be the problem. Advised customer to have the drain looked at. Im shipping the lower spray arm directly to the customer for them to install. ; ordrd 1 5304507158 (Lower spray arm)"

We serviced a

KENMORE RANGE- ELECTRIC

Model 665.95788

Near Big Lake, MN 55309

Phil

Job Details: 09/15/2021

The oven will not self clean and just makes a clicking noise. Ordered a new lock mechanism. (by FW)

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model AEQ6000ES2

Near Rogers, MN 55374

Phil

Job Details: 09/15/2021

The dryer turns on and tumbles but there is not any heat. I am pretty sure the poor aiflow coming out the vent took the heater out again. Part number is 5300622032 (by FW)

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model CRGF342AS1

Near Becker, MN 55308

Matt

Job Details: 09/15/2021

"Customer complaint is, ACUTATOR BUTTON FELL OFF, UNABLE TO USE. Inspected and found the start knob had broken. Installed new knob and tested. Dryer is working great. Dryer is now fixed."

We serviced a

MAYTAG DRYER- GAS

Model MDG9606BWW

Near Eden Prairie, MN 55347

Phil

Job Details: 09/15/2021

The dryer will not start. The customer said the start button does not feel right. The switch is NLA. An Arcade switch might work. (by FW)

We serviced a

GE WASHER FRONT LOA

Model GFWR4805F2MC

Near Big Lake, MN 55309

Matt

Job Details: 09/15/2021

"Customer complaint is, WON'T DRAIN. Inspected and tested washer in test mode and everything was working great accept when it went into a spin it was shaking like crazy. I filled and drained it 4 times and it drained great every time. Started washer on a rinse and spin and it filled, agitated, drained and spun, but shakes a lot. The rear bearing has oil and grease coming out of it. The bearing is starting to fail not allowing it to go into a high spin with clothes in it.

We serviced a

SAMSUNG RANGE- GAS

Model NX58F5500SS

Near Minneapolis, MN 55407

Nate

Job Details: 09/15/2021

"Needs a new valve and gas line to valve. DW ordered new line, I already have valve. Coming back Wednesday or sooner to install. ; schdld next appmnt for 9/22 WED PM"

We serviced a

MAYTAG WASHER TOP LOAD

Model MAV3855AWW

Near Elk River, MN 55330

Matt

Job Details: 09/15/2021

"Customer complaint is, NOISE DURING WASH AND WHILE SPINNING AND NOT WRINGING CLOTHES OUT WELL. Inspected and tested. Found the transmission has failed.

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KSEG700ESS0

Near Minneapolis, MN 55407

Nate

Job Details: 09/15/2021

"Replaced the outer door glass and the color that goes around the left front burner knob. Opened and closed the door 15 times, no issues. Works great now"

We serviced a

FISHER PAYKEL DISHWASHER

Model DD36SDFTX2

Near Minneapolis, MN 55410

Nate

Job Details: 09/15/2021

"Not draining. The line was clogged. Cleaned out the drain line, ran 3 times and then cancelled and drained great each time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Minneapolis, MN 55410

Nate

Job Details: 09/15/2021

"Dishwasher doesnt always circulate water. Has a bad Diverter motor. Ordered a new one, coming back Monday to install. Heater works great. ; ordrd 1 W10537869 (Diverter)"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Champlin, MN 55316

Matt

Job Details: 09/15/2021

"Customer complaint is, LEAKING. Inspected and tested. Found the garbage disposal is plugged and when the dishwasher drains it backs up into the sink not allowing the dishwasher to drain all the way. I think the dishwasher was getting to much water in it and overflowing into the pan underneath and then onto the floor. I pulled the dishwasher out and ran it for over 20 minutes and it never leaked for me. The problem is with the garbage disposal. Customer knew he had a problem with the garbage disposal and is going to replace it when he has the counter tops and sink replaced."

We serviced a

LG WASHER FRONT LOA

Model WM1832CW

Near Minneapolis, MN 55437

Delton

Job Details: 09/15/2021

Found that the tub bearings are worn out and is causing it to sound like an airplane in spin mode. Rear tub part is discontinued

We serviced a

GE DRYER- ELECTRIC

Model GTD45EASJ2WS

Near Eden Prairie, MN 55347

Delton

Job Details: 09/15/2021

"Replaced parts, tested and dryer runs quiet and is heating and working good."

We serviced a

DACOR MICROWAVE

Model PCOR30S

Near Minneapolis, MN 55424

Delton

Job Details: 09/15/2021

"Several things going wrong. Wont heat, turntable wont turn, door hard to open. Control board bad and not sending power out to transformer. Open lever plastic is cracked and not fully pushing to open door. Latch hook plastic is cracked. All parts are discontinued NLA. Turntable motor 66245; latch hook 66742; open lever 66708; control board 66660.; saved tckt"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE525S0HV1

Near Richfield, MN 55423

Delton

Job Details: 09/15/2021

"Found that terminal block was burnt and wire to control board burnt off. Customer approved estimate. Replaced terminal block and spliced new connectors, tested and range now powers on and is heating and working good.; used 1 Wp9761958 (CORD BLOCK) from stock"

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Minneapolis, MN 55420

Delton

Job Details: 09/15/2021

Customer showed me picture of nE error which means not dirverting from upper and lower spray arms. I ran test and it was diverting but then i got HE error. I suggested sump assembly which would replace both parts for those errors and based on repair costs customer will think about it and call back in if they want to proceed. Sump assembly part ajh31248608. Quoted $426 and would need 2 hours block if they want to repair.

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DCX7

Near Eagan, MN 55123

Delton

Job Details: 09/15/2021

"Replaced motor, tested and no errors and dishwasher is working good."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW97HEXL2

Near Plymouth, MN 55446

Seth

Job Details: 09/15/2021

"Not auto dispensing detergent, loud during operation. Washing machine has a failed rear main bearing I have 1/16 to 1/8 inch of play. Dispenser is outdated new detergent is to thick, I worked with the customer about correct detergent dose and usage. Please send into authorizations. ; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF50K7500AV/A2

Near Minneapolis, MN 55446

Seth

Job Details: 09/15/2021

"Washing machine will not respond you can hear an audible noise but it will not turn on and light up to display the door is locked. Please find control board part number DC92-01802K -

We serviced a

GE RANGE- GAS

Model JGSP28SEN3SS

Near Minneapolis, MN 55446

Seth

Job Details: 09/15/2021

Not baking. Failed ignitor was replaced. The range is now fixed ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW0

Near Minneapolis, MN 55443

Seth

Job Details: 09/15/2021

"I replaced the splutch, wash-plate, and hub. The hub was stripped, and wash plate broken when I removed it. I tested the washer it is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHX68E05UC/32

Near Osseo, MN 55311

Seth

Job Details: 09/15/2021

E-15 error. I watched and Monitor to complete washing cycle. The unit was empty with no detergent. I found on the final rinse sudding occurred. I suspect customer has filled the rinse aid reservoir with a defective or inappropriate chemical. The dishwasher is working as designed. Bill for labor 1:15 spent

We serviced a

GE WASHER TOP LOAD

Model GTW680BSJ1WS

Near Maple Grove, MN 55311

Seth

Job Details: 09/15/2021

Tub failure. I quoted tub and nut.

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5100DW0I

Near Hopkins, MN 55305

Nate

Job Details: 09/15/2021

Installed a new control board and it runs better but it is still glitching. The consul that I ordered did not come with the controls so I had to order the actual controls. Coming back on Monday to install.; ordrd 1 W10859004 (Control panel)

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STBL3

Near Minneapolis, MN 55441

Nate

Job Details: 09/15/2021

"Dishwasher blinking lights on control panel. Took it through troubleshooting steps. With the P1 connector disconnected, motor ran for 2 minutes. Needs new control panel. Panel is NLA as of two years ago. "

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW1

Near Minneapolis, MN 55427

Nate

Job Details: 09/15/2021

"Washer agitates but on spin only the wash plate spins, tub doesnt spin much. Bad hub assembly. Tried for 40 minutes to get the plate off, but it is fuses on. Ordered new plate . ; ordrd 1 W10528947 (Hub) and 1 W10902814 (Wash plate)"

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV164LSA

Near Apple Valley, MN 55124

Delton

Job Details: 09/15/2021

"Loud buzzing sound and blew fuse. Tried new magnetron and no difference. Bad transformer and capacitor. also vent grille plastic is cracked and falls off when door is opened/closed is this covered? Either way customer would like cash out rather than repair. Needs autho and coverages. Transformer 5304515184; capacitor 5304464253; diode 5304509479; vent grille 5304472493; 20amp fuse; saved tckt , states that autho needed"

We serviced a

LG MICROWAVE

Model LMC2075ST/00

Near Eden Prairie, MN 55346

Phillip

Job Details: 09/15/2021

I verified the magnetron was bad. I replaced the mag and it still was not working. I replaced the inverter and now its working. I replaced both parts.

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Chanhassen, MN 55317

Phillip

Job Details: 09/15/2021

Getting the NE error. I pulled the dishwasher out and tested the diverter motor. The motor tested out of range. Im ordering the motor. ; ordrd 1 4681ED3001D (Dist motor)

We serviced a

MAYTAG DRYER- GAS

Model MGD8200FW0

Near Chanhassen, MN 55317

Phillip

Job Details: 09/15/2021

The dryer made a squeaky noise. The idler was stuck and not turning. I replaced the idler pulley and oiled the rollers. Tested good. XAA; used 1 279640 (ROLLER) from stock

We serviced a

GE DISHWASHER

Model GSD2100V55BB

Near Chaska, MN 55318

Phillip

Job Details: 09/15/2021

The washer motor was loud. The wash impeller had failed. I replaced the wash motor assembly. It sounds better now. ; used 1 WD26X10013 (PUMP KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Excelsior, MN 55331

Phillip

Job Details: 09/15/2021

"The dishwasher would not drain. The drain pump was just buzzing and not draining. Each time the customer tried it, it filled with more water until some of the water leaked out. I found a piece glass in the drain pump. I removed the glass and now it drains good."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE714HLAS0

Near Minneapolis, MN 55438

Phil

Job Details: 09/14/2021

The unit will not preheat for bake. The broil gets nice and cherry red. Ordered a new element. (by FW)

We serviced a

KITCHENAID DISHWASHER

Model kdfe104dbl3

Near Saint Bonifacius, MN 55375

Phil

Job Details: 09/14/2021

The dishwasher fills with water and then they get a quiet humming noise. unit needs a new motor. Part number is W11032770 and is a stock item. (by FW)

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFME517SIW0

Near Becker, MN 55308

Matt

Job Details: 09/14/2021

"Customer complaint is, WON'T TUMBLE, BELT IS BROKEN. Inspected and found the belt was broken. Installed new belt and tested. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2CHQXKQ05

Near Minneapolis, MN 55445

Phillip

Job Details: 09/14/2021

Its cooling fine and pieces of the auger have broken off. ordered the ice bucket assembly and ship to the customer. The customer said some frost had built up on the air inlet vent. That was most likely from the door not being closed. Everything was good today. Ice bucket assembly WPW10312301 ; states that autho needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Osseo, MN 55311

Phil

Job Details: 09/14/2021

"Icemaker production is slow, freezer and fresh food are both warm. I am pretty certain the unit has a sealed system issue. (by FW)"

We serviced a

GE COOKTOP- GAS

Model JGP336BED1BB

Near Eden Prairie, MN 55347

Phil

Job Details: 09/14/2021

The RR burner is the only one that will light properly. If they leave the RR switch in the lite position all the other burners light perfectly. Ordered three valve switches. (by FW)

We serviced a

KENMORE REFRIGERATOR

Model 795.71063.010

Near Minneapolis, MN 55427

Nate

Job Details: 09/14/2021

Freezer warm. Zero frost on evaporator. Compressor really hot. Linear compressor. All fans running. Sealed system issue.

We serviced a

KENMORE DRYER- GAS

Model 110.9757323

Near Minneapolis, MN 55407

Nate

Job Details: 09/14/2021

"Dryer continually runs, never stops running. Even on timed dry. Ran for 50 minutes and timer advanced 50 minutes. But then continues when it should have been off. Advanced to air dry. Ordered new timer. WP3398193. Code for back door is in attached photo. ; ordrd 1 WP3398193 (Timer)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AP/A2 01

Near Big Lake, MN 55309

Matt

Job Details: 09/14/2021

"Customer complaint is, leaked all over and when the customer opened the door of the washer a metal ring came out. Inspected and found the outer door boot and ring had come off. Looks like there was some clothes hanging out when the door got shut and it ripped it off when they started it. I put the door boot and ring back on and tested. Door is sealing and not leaking anymore. Washer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFXS24623S/01

Near Chanhassen, MN 55317

Phil

Job Details: 09/14/2021

The fridge is not cooling at all. This unit has a liner compressor and is exactly 5 years old. They are going to call LG and see if they can get the compressor replaced for free. (by FW)

We serviced a

GE REFRIGERATOR

Model PGSS5PJXASS

Near Maple Grove, MN 55311

Phil

Job Details: 09/14/2021

The bottom door seal is ripped and they are getting condensation on the seal. Need to order new seal (by FW)

We serviced a

KENMORE RANGE- ELECTRIC

Model 665.95802

Near Corcoran, MN 55340

Phil

Job Details: 09/14/2021

The oven switched from bake to broil on it's own and they could not cancel the cycle. Ordered new touchpad. (by FW)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Monticello, MN 55362

Phil

Job Details: 09/14/2021

the dishwasher is not draining and the spray arm fell off. I didn't see anything broken. They obviously have hard water in the house. The dishwasher is a ways away from the sink. (by FW)

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT9316AAE

Near Minneapolis, MN 55407

Nate

Job Details: 09/14/2021

Washer overfills and water gushes out each time they use it. Made sure pressure line and sensor were clear and working. Both are good. Washer fills up all the way on super wash but doesnt over fill. Washer runs great. No issues.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8500DC5

Near Apple Valley, MN 55124

Delton

Job Details: 09/14/2021

"Replaced water valve assembly, tested and washer fills, agitates and drains/spins. Washer is working good."

We serviced a

GE STACKED WASHER

Model WSM27800DWW

Near Maple Grove, MN 55369

Seth

Job Details: 09/14/2021

Washer not draining. I found a sock in the drain pump. I remove the sock and tested. The washing machine is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Otsego, MN 55362

Matt

Job Details: 09/14/2021

"Customer complaint is, KEEPS TRIPPING GFI OUTLET, SO SWITCHED OUTLET AND IT DOES THE SAME THING. Inspected and tested. Refrigerator was tripping the GFCI within 2 minutes of plugging it in. Found the refrigerator was plugged into a GFCI outlet. Also the other outlet that he plugged into was a GFCI. I plugged the refrigerator into a none GFCI outlet and it turned on and started cooling and ran great for over 20 minutes. Refrigerator is now working great."

We serviced a

KITCHENAID DISHWASHER

Model KUDR01TJBT0

Near Champlin, MN 55316

Seth

Job Details: 09/14/2021

I replaced the failed spray arm. The dishwasher is not working as designed.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8300SW01

Near Minneapolis, MN 55444

Seth

Job Details: 09/14/2021

"Spin drum seems loose. Failed spider was found, unit will not spin. Please send into authorizations"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PF0

Near Plymouth, MN 55442

Seth

Job Details: 09/14/2021

I replaced the failed touchpad. The fridge is now fixed.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF350ANR/XA

Near Maple Grove, MN 55311

Seth

Job Details: 09/14/2021

"Broken spider, wont spin. I quoted repair if we could find parts. No additional charge"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Maple Grove, MN 55311

Seth

Job Details: 09/14/2021

I replaced the failed air control valve. The fridge is now fixed.

We serviced a

GE DISHWASHER

Model N

Near Corcoran, MN 55340

Seth

Job Details: 09/14/2021

"Unresponsive. UI would not respond, I called the GE Techline they said the UI has been redesigned and botH boards have to be replaced. Customer will owe balance he authorized repairs.; ordrd 1 WD21X25992 (Pcb) and 1 WD21X25371 (UI control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Burnsville, MN 55337

Delton

Job Details: 09/14/2021

"I replaced control board and power/inverter (Orion board) when testing water and ice maker issue still is problem but also the (turtle) compressor is whining/buzzing and shuts off. Compressor is bad and needs sealed system repair. ; saved tckt , states that autho needed"

We serviced a

MAYTAG WALL OVEN- ELECT

Model MVWC565FW1

Near Minneapolis, MN 55431

Delton

Job Details: 09/14/2021

"Found that washer lid lock is bad and not locking lid to advance washer. Customer approved estimate. I replaced lid lock, tested and washer now locks and advances cycle. Washer is working good.; used 1 W11307244 (DOOR LATCH) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED70HEBW0

Near Bloomington, MN 55431

Delton

Job Details: 09/14/2021

I ran test and dryer is cycling heat good. I checked moisture sensor and it added time with wet clothes. Not huge variance with vent connected/disconnected. As Im here dryer is heating and working good. Customer will call back if continuous problems.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF219ANW/XAA01

Near Eden Prairie, MN 55347

Delton

Job Details: 09/14/2021

Bearings are bad and tub is rubbing against rubber door boot when in spin mode causing the burning/smoke smell. Not covered but has RH. Please process RH.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9151YW00

Near Minneapolis, MN 55410

Delton

Job Details: 09/14/2021

"Getting LF error when starting wash. Error is low water level. I ran test and water hoses are good and getting power to valves but not fully opening. Needs water valves.; used 1 Wpw10212596 (Cold water valve) from stock, ordrd 1 Wpw10212598 (Hot water valve)"

We serviced a

GE WASHER TOP LOAD

Model GTW330ASK3WW

Near Minneapolis, MN 55423

Delton

Job Details: 09/14/2021

"Tested and washer is working as Im here, customer says that it sounds like the lid lock trying to lock over and over again. Based on that, Im ordering lid lock and shifter as those would make clicking sounds. Rescheduling.; ordrd 1 Wh08x32697 (Lid lock) and 1 Wh08x32697 (Shifter)"

We serviced a

LG DRYER- ELECTRIC

Model DLE5977S

Near Eagan, MN 55123

Delton

Job Details: 09/14/2021

"Found that thermal fuse is open and cut power to heating element. Cleaned out inside dryer of lint build up and replaced thermal fuse, tested with vent disconnected and dryer is cycling good. Attached vent and heat spiked. Advised customer to clean out dryer vent for dryer to be efficient. Dryer is heating and working good.; used 1 6931EL3003D (THERMAL FUSE) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HEW

Near Rogers, MN 55374

Matt

Job Details: 09/14/2021

"Customer complaint is, WONT DISP WATER. Inspected and found the filter wasnt installed all the way. Reinstalled filter and now the water is working great. Refrigerator is now fixed."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF337AAR/XAA

Near Saint Michael, MN 55376

Matt

Job Details: 09/14/2021

"Customer complaint is, WON'T DRAIN OR SPIN. Inspected and tested. Found the board is not sending voltage to the drain pump and when it tries to spin it starts shaking and then stops and starts over. The rear bearing or spider are starting to fail. Washer needs to be replaced."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD6400SW0

Near Saint Michael, MN 55376

Matt

Job Details: 09/14/2021

"Customer complaint is, NOT HEATING. Inspected and tested. Found the coils have failed. Quoted customer to install new coils. Customer approved repairs. Installed new coils and tested. Dryer is heating great and cycling between 210F and 105F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2913241

Near Saint Michael, MN 55376

Matt

Job Details: 09/14/2021

"Customer complaint is, VERY LOUD DURING SPIN. Inspected and tested. Found its roaring in a spin. The gear case has failed. Quoted customer to install new gear case. Customer approved repairs. Part on order. ; ordrd 1 W11455453 (Gearcase)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Maple Plain, MN 55359

Seth

Job Details: 09/14/2021

"Leaking. Failed side shields and outdated wiper. I re-laced them and leveled the dishwasher as it was tipped foreword about 1/4 inch. I tested dishwasher it is now fixed ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGIF3061NFD

Near Hopkins, MN 55343

Phillip

Job Details: 09/14/2021

I verified the error code. The start button was stuck. I replaced the control and overlay. Its working good now.

We serviced a

GE DISHWASHER

Model GDF630PSM0SS

Near Minnetonka, MN 55345

Phillip

Job Details: 09/14/2021

The left side hinge cable fell off the roller. The insulation was bunched up around the cable and that caused the cable to come off the roller. I did replace both cables.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/14/2021

The touch pad was mot responding. I could see some corrosion on the touch pad . I replaced the touch pad and now its working good.

We serviced a

FISHER PAYKEL DISHWASHER

Model DD605-SS

Near Excelsior, MN 55331

Phillip

Job Details: 09/14/2021

I had to replace the control and the heater plate. Ran a diagnostic cycle and everything is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LF2

Near Hopkins, MN 55343

Nate

Job Details: 09/14/2021

Refrigerator has a number of issues related to the icemakers. The lower icemaker has a dead motor and would need to be replaced. The water valve is leaking and the icemaker in the fresh food section needs a service kit. Quoted the customer for the repairs and he is going to buy a new refrigerator.

We serviced a

LG WASHER FRONT LOA

Model WM4270HWA

Near Minnetonka, MN 55345

Nate

Job Details: 09/14/2021

"Washer leaking bad. Ran it through a full cycle. Couldnt get it to leak. Did find a clear path where water has been running down the back of the washer out of the air hole. Also water stains coming down the front of the washer where theres a lot of hair built up. Found oddly shaped worn down hole in bottom of boot. Poured cup of water down it and no drips or leaks, but looks suspect. Also told customer it could be plumbing thats leaking. If they see fresh water on ceiling, double check to see if any water around washer. If not, its for sure plumbing. ; ordrd 1 MDS47123608 (Boot)"

We serviced a

WHIRLPOOL VENT HOOD

Model RH4736XDT2

Near Minneapolis, MN 55427

Nate

Job Details: 09/14/2021

Running loud. The flap for the exhaust had come off. Reattached that and also repositioned cover. Runs and looks better now. Quoted $30 for labor. Customer will call office to make payment.

We serviced a

LG DRYER- GAS

Model DLGX2651R

Near Plymouth, MN 55442

Nate

Job Details: 09/14/2021

High limit fuse blew. Told customer this happens when there is restriction in vent. Told customer they will need to clean vent or else this can happen again. Replaced fuse with new upgraded fuse. Runs and heats great now.

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550US

Near Minneapolis, MN 55442

Nate

Job Details: 09/14/2021

Dishwasher smells. Customer used vinegar. Recommended finish dishwasher cleaner and lemon juice. Cleaned out drain hose. Mounted it higher. Sump is clean. Nothing else to do. ; saved tckt

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Minneapolis, MN 55428

Nate

Job Details: 09/14/2021

"Dishwasher not draining. Bad drain pump. Replaced, drains great now."

We serviced a

KENMORE REFRIGERATOR

Model 253.749237

Near Champlin, MN 55316

Seth

Job Details: 09/13/2021

"Customers complaint are the dispenser in the fridge door is broken, and The freezer is not maintaining temperatures. Upon arrival and inspection I found the button board needs to be replaced, only 1/3 of the evaporator frost it up, the refrigerator door its not ceiling because its bent, and the freezer door shelf parts are broken. This refrigerator has a failed sealed system and it needs to be transferred. Please check and see if they will cover the dispenser, the door, and the rack problem in the freezer. ; saved tckt"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Minneapolis, MN 55445

Seth

Job Details: 09/13/2021

"Washer not draining/ its loud. Failed bearing and shaft. Washer has been leaking for a while. The cabinet was very rusty, and floor under was heavily damaged. I quoted via blue book. The customer will call us if they want to fix."

We serviced a

GE REFRIGERATOR

Model PFSS2MIYCSS

Near Big Lake, MN 55309

Matt

Job Details: 09/13/2021

"Customer complaint is, LEAKING, FROST FRZER AND CONDENSATION CHUNK OF ICE N THE BOTTOM PART OF THE FRZER. Inspected and found the ice maker was leaking. Installed new ice maker and tested. Ice maker cycled, filled with water and no leaks. Refrigerator is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Monticello, MN 55362

Matt

Job Details: 09/13/2021

"Customer complaint is, INTERMITTENTLY DISPLAY SHUTS DOWN. LOCKS UP AND IF UNPLUG MAY GET ONE WASH CYCLE IN. Inspected and tested. Found the UI console has failed. The ribbon connector is all black. Needs a new UI assembly. Quoted customer to install new UI. Customer approved repairs. Part on order. ; ordrd 1 W10811169 (UI)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Otsego, MN 55362

Matt

Job Details: 09/13/2021

"Customer complaint is, TURNS ON BUT WON'T FILL WITH WATER, CAN JUST HEAR IT CLICKING. Inspected and tested. Dishwasher filled with water for me on three different settings. I ran it through a service diagnostic cycle and everything was working great. The only thing I can think of is the float had gotten stuck up. Showed customer how to check float if it does it again. Dishwasher is working great for me."

We serviced a

GE WASHER TOP LOAD

Model WPRE8150K2WT

Near Otsego, MN 55301

Matt

Job Details: 09/13/2021

"Customer complaint is, Unit is not spinning, water is filling and draining. Inspected and tested. Found the motor has failed. Needs a new motor. Part on order. ; ordrd 1 WH20X10076 (Motor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS-0

Near Minneapolis, MN 55445

Seth

Job Details: 09/13/2021

"Missing parts please research; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model ETW4400XQ0

Near Minneapolis, MN 55443

Seth

Job Details: 09/13/2021

I swapped the valve and tested the washer. It is no longer leaking. Washer is fixed