Replaced gear case and motor from last diagnosis. Now unit is operating correctly and is great working condition spins and agitates fine also no leaks; used 1 3360629 (Gear case) from stock

Units motor is also seized. Ordered motor and rescheduled ; schdld next appmnt for 6/15 WED !

Unit wouldnt spin. Basket was extremely hard to spin. Disassembled unit and found the gear case was bad. Unit is disassembled and customer is ok with leaving it that way. Everything else looked good on unit. ; ordrd 1 3360629 (Gear case)

Unit wasnt heating. Started unit and right away seen spark and burning smell. Found a twisty tie under the turn table once removed unit was heating properly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

"First time out, microwave buzzes a little louder than normal. Spoke with GE tech support. They said as long as its heating well and everything is operating, theres nothing to fix. I did though order a magnetron and capacitor, and replaced both today. Microwave sits above a big range and its difficult to uninstall and reinstall. Also attached to a vent above it with sealant. Replaced both parts but it still buzzes a little louder. Customer requested that the facility replace the microwave. ; saved tckt , states that autho needed"