Found the fresh food side not cooling. Removed drawers to get to evap and fans. The fans would never power on. Unit was in defrost when I got there and by there time I got to the evap it was out and compressor kicked. And the freezer fan was running properly. Door switches are working properly. Just not gettting any voltage to the fans. Unit needs a control board. Quoted customer blue book for new fan. They are going to look into getting a new fridge. WR49X10152

Replaced parts and tested issue fixed.

"Complaint was unit loud and not drying well, Needs vent replaced and maintenance kit. Ordered parts. ; ordrd 2 12001541 (Rollers)s and 1 WPY312959 (Belt) and 1 WP6-3037050 (Idler pulley)"