Customer stated that the unit was not heating well and required two cycles to dry clothing, I disassembled the unit and found a very large amount of lint filling the inner cavity of the unit, I cleaned out all lint and tested all thermostats, fises, igniter, and gas valve, I found all components to be operational, I reassembled the unit and tested, I found the unit to heat very well, I recommended using heavy duty for large loads for extra heat and recommended a professional vent cleaning, complete

Customer stated that the refrigerator section lost all cooling yesterday, the freezer is still cold, I tested the unit and all fans were working properly, the compressor was running, I tapped into the system and found operating pressures to be indicative of a high side restriction and found normal equalized pressure, I advised the customer of my finding and explained to him that there is likely a sealed system issue, customer stated that they would rather invest in a new unit

Replaced faulty high limit and thermostat combo. Verified clear dryer venting properly. Found door to room causes dryer to squish dryer vent and cause unit to run a restricted vent. Recommend closing room door before emptying dryer to prevent squishing vent. Informed customer where dryer has to sit for proper venting of dryer.

Customer stated ff drain keeps freezing up. Found drain froze. Quote approved for new drain heater kit. Cleared all ice and installed new drain heater kit. Refrigerator working and draining again. ; pckd up 1 DA82-01415A (DRAIN KIT)

Leak was coming from an inlet in the top of the gasket. Tech secured and added a hose clamp.