"Small oven not heating either on bake or broil. Also cooling fan isnt operating correctly and making loud noise. Talked with Peter on Techline. We found there is a reset button under the oven was able to press the reset and now oven is heating normal. We will need a new cooling fan. Peter said have the office request his tech sheet and will have parts break down and how to install cooling fan. ; snapped 1 QuickPics, states that autho needed"

Unit wasnt cooling. Verified complaint. Found the fan and lights working properly. Checked the compressor its not running. Found the the relay was bad. Replaced start relay and started cooling.

Fridge 37 freezer 0. Customer complaint cant get new filter installed. Popped the old one out then installed factory new filter. Once installed tested multiple times for leaks. Works great.

The compliant was the lower oven door locked after a storm and displayed f5-e1. The customer tried to reset the power but it did not fix the issue. I manually unlocked the door and pressed cancel. Both ovens are working now. I started a self clean on both ovens. Both doors locked and then unlocked after I pressed cancel. I found no issue today.

Customer complaint not cleaning correctly. started unit to test the components. Motor sounds good and has great pressure. All arms are rotating correctly. Filter is clean. Heater is working properly. Tested the water its very hard. Customer said they added some filtration systems to keep the hard water out. Recommended trying the hard water finish brand soap. And adding rinse aid.