"Customer complaint is, WASHER GETS LITTLE OR NO HOT WATER, AFTER THE FIRST RINSE THE WASHER FILLS AND DRAINS. Inspected and tested. Found a over suds error. Ran washer through diagnostics and everything was working perfectly. Started a rinse and spin and water was cold coming in. Started a normal cycle with hot water and water temperature was warm which is normal for these HE machines. Washer is testing good. I explained to tenant that this is normal and its not going to work like the old washers. I also advised on using less soap and running a cleaner through washer regularly. Please bill customer. ; saved tckt"

"Customer complaint is, DRYER MAKING A SQUEAKING NOISE. Inspected and found the left rear roller is falling apart. Also the belt is cracked. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

"Customer complaint is, IM NOT MAKING ICE AND FREEZES things in the FF compartment. Inspected and tested. FF compartment temperature is 32F and Freezer is 2F. Thermistors, fans and damper all tested good in test mode. I found the ice maker was jammed up with cubes. I removed ice maker and cleaned it out. Reassembled and tested. Ice maker cycled and filled with water. I removed and dumped out ice maker again and cycled it and it filled with water. Looks like the ice maker was just jammed up. I think the temperature issues are because it was trying to make ice and couldnt, so it was cooling down to try and speed up the ice production."

"Customer complaint is, BAD SMELL INSIDE. Inspected and found the filter was nasty and plugged solid inside the dishwasher. Also the air gap on the counter was plugged so the dishwasher couldnt drain all the way. I bypassed air gap and put high loop in hose. I removed the filter and showed the tenant the filter and advised that it needs to be regularly. Called and left a message with Kianna on what I did. Please bill customer. ; saved tckt"

"Customer complaint is, TAKES 3 TIMES TO DRY CLOTHES. Inspected and tested. Started dryer on timed dry high heat cycle and its heating and cycling between 220F and 120F and airflow on outside of house is 20mph. I disconnected vent and heat is cycling between 210F and 120F with vent disconnected and airflow on back of dryer is 31mph. Dryer is testing good and everything is working great.