The customer said it has never heated. I found a wire off the thermistor. I put the wire back on and tested the dishwasher. It now heats.

ROCKING AND ROLLING - UNBALANCED. HOSE SMACKS AGAINST WALL. This is a brand new washer. Customer said every load they did it was shaking and banging. I tipped washer up and inspected underneath and everything looks good. Theres no stored errors. I ran washer through test mode and everything worked perfectly. I had customer put a load of clothes in washer and we started a quick wash cycle and I watched it through the entire cycle and worked perfectly. The only noise I hear is from the drain hose hitting against the back of the washer. I put a zip tie on the hose to prevent it from vibrating against the back of the washer and its much quieter. Otherwise washer is testing and working great.

"SEEMS LIKE THERE'S NO WATER COMING IN. Found the water was shut off underneath the sink. Turned it on and tested, dishwasher is filling and washing great. Dishwasher is now fixed."

"Customer stated the display will randomly come on, the light for the dispenser will come on randomly. The temperature display will light up.Checked the outlet for ground (ok) removed and replaced the front control. Waited and had no issues. ; O-emld tckt"

"LIGHTS ARE FLICKERING - NOT COOLING. Customer said that this exact issue has already been fixed about a year ago. Customer said that when the lights flicker, the cooling problem starts. Freezer temperature is 3F and FF is 37F. I found a service bulletin for this issue and it has you check the connection at the back of the control housing in the FF compartment. I checked the connection and it was seated completely, but when I mess with it the lights flicker and fan goes off and on. I inspected the connector and it looks good. I think theres a short on the wall connector side and thats not replaceable. I called Wil and and explained we could try replacing the wire harness, but Im not confident its going to make a difference. He approved replacing harness. Part on order. ; ordrd 1 5304522338 (Control wire harness)"