This is a top load washer. Complaint was the washer would shake in the spin cycle. I found 2 of the front cabinet screws that hold in the front panel brackets were on the ground. I also found the front level leg was not secured. I fixed everything up and now its working good.

"The dishwasher would not drain. The drain pump was just buzzing and not draining. Each time the customer tried it, it filled with more water until some of the water leaked out. I found a piece glass in the drain pump. I removed the glass and now it drains good."

I had to replace the control and the heater plate. Ran a diagnostic cycle and everything is working good.

The dishwasher does not wash. The wash motor is locked up and does not spin. I pulled the motor apart and found the shaft is stuck. We do not carry the motor it needs. The motor is not available separately. It needs the Motor sump assembly WPW10056309

The lower dishwasher stalls at 58 minutes. I found it has the f4 heater error. Im ordering the washer plate heater and controller. 188Heater plate 522091Controller 523456; ordrd 1 523456 (Control) and 1 522091 (Heater plate)