We serviced a
LG WASHER
Model WM3570HVA
Near Lakeville, MN 55044
Delton
Job Details: 01/04/2023
"Found that hull sensor is bad. Replaced hull sensor, tested and washer went into high speed spin and appears to be working good. I pushed washer back and then the house power went out so i couldnt fully test it but was a bale to verify tub spinning and washer should be good to use once power is back on.; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
ELECTROLUX WALL OVEN++
Model EW30EW65GS7
Near Blaine, MN 55449
Matt
Job Details: 01/04/2023
"Customer complaint is, C10 ERROR, UNIT WAS REALLY HOT AND THEY TURNED OFF THE BREAKER. Inspected and tested. Found the upper oven bake relay is sticking on and the temperature just keeps climbing.Customer approved repairs. Parts on order. Customer said she remembers this oven being a pain to install, so Im requesting extra time for repairs. ; ordrd 1 316443919 (Relay board) and 1 316217002 (Temperature sensor)"
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Andover, MN 55304
Matt
Job Details: 01/04/2023
"Customer complaint is, NO HEAT. Inspected and tested. Found the inlet thermostat is blown. Part on order. ; ordrd 1 WE04X25201 (Inlet thermostat)"
We serviced a
WHIRLPOOL WASHER
Model LSB6300PW0
Near Maple Grove, MN 55369
Phillip
Job Details: 01/04/2023
"The washer does not spin, but drains. When you start a spin cycle, you can hear the motor engage and the water drains, but the basket does not spin. I removed the front and motor and found the motor coupler was not broken. I jumped the lid switch, and during the spin cycle, lift it up on the basket, and it slowly started to spin. I tried to remove the agitator so I can inspect the bell drive block but the center agitator bolt is completely rusty and not able to be removed without cutting it off. I gave the customer a quote for a new agitator, basket, bell drive, basket drive and transmission if needed. "
We serviced a
GE DRYER
Model DLLSR40GG0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 01/04/2023
"The customer said the dryer does not tumble and make noise. I started the dryer, the motor starts but it does not tumble. I found the belt was broken. I quoted and replaced the belt. ; used 1 WE12M29 (BELT) from stock"
We serviced a
ADMIRAL DRYER
Model AGD4475TQ0
Near Saint Paul, MN 55117
Nate
Job Details: 01/04/2023
"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve)"
We serviced a
FISHER PAYKEL++ WASHER
Model GWL11US
Near Minneapolis, MN 55427
Phillip
Job Details: 01/04/2023
Water was still leaking from the spray nozzle. I gave the customer a quote for both valves and the nozzle. The customer accepted the quote. I replaced both valves and nozzle.
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Saint Paul, MN 55106
Nate
Job Details: 01/04/2023
Not draining. Cleaned a bunch of debris out of the drain line. Drains great now.
We serviced a
LG WASHER
Model WM3370HRA
Near Maplewood, MN 55119
Nate
Job Details: 01/04/2023
"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve); schdld next appmnt for 1/10 TUE !"
We serviced a
GE DISHWASHER
Model CDT845P4N1W2
Near Lakeville, MN 55044
Delton
Job Details: 01/04/2023
"Side road is not plowed at all and few cays already stuck on the road. Cannot get to house, will have to reschedule. I called customer and informed him that i couldnt get to his house and that office will call back and reschedule.; saved tckt , states that autho needed"
We serviced a
LG DRYER
Model DLG9588WM
Near Mendota Heights, MN 55118
Nate
Job Details: 01/04/2023
Not heating. Found a blown fuse. The resettable one that has a service bulletin. I didnt have mine on me. Have to order and come back next Monday. Already vacuumed out and oiled rollers. Reset it so they will have heat until Monday. Their vents were just cleaned. ; ordrd 1 6931EL3003D (Thermal fuse)
We serviced a
WHIRLPOOL DRYER
Model TGDS680BW0
Near Minneapolis, MN 55407
Nate
Job Details: 01/04/2023
"Customer has Been smelling a burning smell from their dryer. I found that they have been cleaning mineral spirits next to the dryer which is causing the smell. Since they had already paid the trip charge, I took apart the dryer and vacuumed it out and oiled up the rollers. The vent was disconnected behind the dryer, so I got that reconnected with some vent tape. Everything runs great now."
We serviced a
WHIRLPOOL MICROWAVE
Model RM288PXV
Near Edina, MN 55436
Nate
Job Details: 01/04/2023
"Uninstalled the whole control. Sending it in to be fixed. Please let customer know when I can be back once we have a definite date. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Chaska, MN 55318
Adam
Job Details: 01/04/2023
Unit was leaking in the ice maker. Found that the ice maker wasnt defrosting all the ice it made then would fill and over flow when it defrosted. Replaced ice maker then cycled unit and now its making ice properly. Installed W10884390. Let customer if they have any other issues to give us a call; used 1 W10884390 (I/M ASSY) from stock
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Lakeville, MN 55044
Delton
Job Details: 01/04/2023
"Customer said in middle of cycle the washer started smelling like something was burning coming from it and stopped it about half way into cycle. I ran diagnostics and no errors. I ran rinse and spin and it fills, agitates, drains and spins. I ran quick cycle with load of clothes and it completed. I did not smell any burning and see any failures as im here testing washer. Customer said it was a normal load of clothes when it happened. I suggested customer use washer as normal and if it happens again notate the clothes that are being washed and when and what cycle it happened on to try and pin point the problem.Customer will use as normal and call back if problems continues."
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS/XAA
Near Chanhassen, MN 55317
Adam
Job Details: 01/04/2023
Unit is leaking from the fridge and freezer. Also the back frost on the fridge evap. This unit falls under the service bulletin for the evap heater and drain kit. Quoted customer for the drain and heater kit. Customer approved. Let customer know to unplug the fridge for 24 hours and leave the doors open to help defrost. ; schdld next appmnt for 1/11 WED !
We serviced a
LG WASHER
Model WM3997HWA/01
Near Robbinsdale, MN 55422
Phillip
Job Details: 01/04/2023
Customer tried to remove the drain filter and the cap for it broke off because the filter was so stuck. I was able to pull the filter out with a pair of pliers and replace it with a new one. The washer now fills and drains perfectly fine with no leaking from the filter.
We serviced a
LG WASHER
Model WM3670HVA
Near Elk River, MN 55330
Matt
Job Details: 01/04/2023
"Customer complaint is, EC OE- DRAIN PUMP? WONT COMPLETE A CYCLE. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Cold Spring, MN 56320
Seth
Job Details: 01/04/2023
"Install dishwasher. The cabinet was not big enough for the unit her husband will modify it. I hooked up and installed the dishwasher but could not seat it in the cabinet. It ran great no leaks. Noted issues the plumbing is not graded correctly, the drain plumbing nipple size was incorrect, and the cabinet was too small for the dishwasher."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Cold Spring, MN 56320
Seth
Job Details: 01/04/2023
"Customer complained to get an error code at the spin cycle. Upon arrival and inspection I looked up the Error codes and found an F9E1 which is a long drain code. I found an F3E1 code, Who is also an F5 E2 code stored. I reset codes and found it would not drain. I pulled the unit and uninstalled it and check the filter I found the filter was plugged with miscellaneous clothing items. I remove them and re-tested it clearing the error codes. The washer finished service diagnostic mode perfectly and drained as it should. The washer is now fixed."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Coon Rapids, MN 55433
Phillip
Job Details: 01/04/2023
"The wash motor was failing. Today I replaced the wash motor and diverter. Ran it and it sounds good and no leaks z ; used 1 WD26X23258 (MOTOR/PUMP ASSM), and 1 WD19X25278 (IMPELLER & SEAL KIT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 01/02/2023
"Customer complaint is, EC E15, FLASHING LCD SAYS WATER TAP. Inspected and found the flooring was installed after the dishwasher and I cant get the dishwasher out to diagnose. Customer is going to need to have flooring removed or counter top to get dishwasher out. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near St. Cloud, MN 56303
Seth
Job Details: 01/02/2023
F3e1 error. Not sensing water level. I reset it and tested but it still gets the error. I checked the main bearing as they mentioned it makes noise during the spin. It needs a main board and basket assembly. They declined the repairs.
We serviced a
GE WASHER
Model GCWP1000M1WW
Near St. Cloud, MN 56303
Seth
Job Details: 01/02/2023
Customer complaint after some couch cushions came apart in the unit it stopped draining. Upon arrival an inspection I found some batting stuck in the pump. I removed it and we tested it. I drain great. We tested a few times it just did discharge some small bits of batting so I recommended the customer keep an eye on it for a few more days but it should be good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near St. Cloud, MN 56304
Seth
Job Details: 01/02/2023
Bake/broil works intermittently. The voltage is dropping at the controller. The main board has failed I quoted replacement.
We serviced a
BOSCH DISHWASHER
Model SHX57C05UC/21
Near St. Cloud, MN 56301
Seth
Job Details: 01/02/2023
I replaced the leaking water inlet valve and reset machine in place. I watched it for 15 minutes no leak was present while it ran. We watch the valve uninstalled but with water connected for five minutes and there were no leaks. The dishwasher is now fixed.
We serviced a
LG DRYER
Model DLG7301WE
Near Hopkins, MN 55343
Nate
Job Details: 01/02/2023
"Not heating. Found two terminals on one of the connectors to the gas valve were fried. Put on new termin Als for those two wires, and then saw the neutral line wasnt working. Checked main PCB and it was smoked out. Replaced it with board ST already sent to the house. Vacuumed all the lint out. Now it runs and heats great."
We serviced a
GE LAUNDRY CENTER++
Model WSM2700DAWCC
Near Minnetonka, MN 55343
Nate
Job Details: 01/02/2023
"Sounds like a jet engine when its spinning, and it bangs around really bad. On large loads. Ran it on a large load of towels. Gearcase is rusty, very loud. WH38X10011 is part number. Needs that and WH04X0104 bearing and snubber ring WH1X2312. DW can you please see if you can find these parts? Also, customer is moving on 1/20 so theyre hoping to have things either fixed or in the process of being replaced before that. Also please schedule me for 3 time slots as this is a very tight space and looks like it may take awhile. ; O-emld tckt , states that autho needed"
We serviced a
HOTPOINT DRYER
Model NWSR483GB1WW
Near Minneapolis, MN 55416
Nate
Job Details: 01/02/2023
Not tumbling. Found a broken belt. Replaced the belt and vacuumed all the lint out. Runs great now. Oiled bearing. ; used 1 137292700 (BELT) from stock
We serviced a
FRIGIDAIRE RANGE
Model FPDS085PFA
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
"Calibrated oven and it is about 10 degrees cooler according to my digital thermometer, my oven thermostat, and customer thermostat. I increased internal temperature +10 degrees. Oven is heating and working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Blaine, MN 55449
Phillip
Job Details: 01/02/2023
"The customer complaint was the Heavy cycle was flashing and it sounded like it was running. When I arrived I found the sump filter screws were all loose and the water was turned off to the dishwasher. I turned the water on and tightened all the sump filter screws. I ran the dishwasher for a while, it filled and drained with no issue. I pulled it out and removed both side panels. I never saw a leak. I lifted the side blankets and no water is leaking from the roller screws. The water valve was good. There is a small amount of soap scum under the sensor but its dry otherwise."
We serviced a
LG REFRIGERATOR
Model LFDS22520S
Near Eden Prairie, MN 55347
Adam
Job Details: 01/02/2023
Installed parts from square trade. They sent both valves. Customer had water disconnected. Reconnect water line to new valve and now unit is working properly with out leaks. Also tested the dispenser and ice maker to make sure they didnt leak also
We serviced a
KENMORE DISHWASHER
Model 665.14793N511
Near Minneapolis, MN 55430
Phillip
Job Details: 01/02/2023
The customer complaint was the door fell off and will not close now. I found that the door hinges were lifted off the hinge supports. I put the door back on correctly and reinstalled the dishwasher for the customer. The dishwasher is running. I advised the customer that if his dishwasher still does not heat then he has a bad control board.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Hopkins, MN 55343
Phillip
Job Details: 01/02/2023
The customer said that sometimes when they bake the oven will stop and display the f1 and f3 faults. Both faults are related to the temperature sensor. The customer had the oven on when i arrived . I wasted for the oven to cool and then removed the sensor and tested it. The sensor was still warm so the rating was 1140. That is within specs. I have seen this intermittent issue before and its typically from the main display board. I recommend to replace the oven sensor and main display board.Today I replaced the main display user interface and the oven sensor. I preheated the oven to 350.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chaska, MN 55318
Phillip
Job Details: 01/02/2023
"They said it was leaking water. Today I found clothes in the washer and about 6 inches of water. I started the drain and spin and the water started to drain out. No water leaked when draining. I checked for faults and there are no fault codes. I removed the pressure hose from the control and blew through it. Their did not seem to be a restriction in the hose. I took the clothes out the washer and ran a calibration. I then put the clothes back in and started a normal wash. The washer filled and then started to agitate. Still no water. I pressed cancel, the washer completely drained the water. I then started a spin cycle. The washer is working good for me. I talked to a worker and she said it was good for a few loads then leaked."
We serviced a
SAMSUNG DRYER
Model DV42H5000GW/A3
Near Chanhassen, MN 55317
Phillip
Job Details: 01/02/2023
The complaint was the dryer heats but takes long to dry. I ran the dryer and then went outside. The air flow is very poor. I pulled the dryer out and found to much ducting was hooked up. I cut out about 15 feet of the flex and made it a short connection. The dryer heats good and the air flow is in the upper 20s
We serviced a
BOSCH DISHWASHER
Model SHE55R55UC/64
Near Minneapolis, MN 55410
Nate
Job Details: 01/02/2023
Grinding and not running. Found a bunch of broken glass in the sump area around the drain pump. Cleaned out sump. About 7 pieces of broken glass. Runs great now.
We serviced a
SAMSUNG REFRIGERATOR
Model Rf266abpn
Near Minneapolis, MN 55408
Nate
Job Details: 01/02/2023
Had a totally frozen up evaporator and fan. Drains in back were totally sealed and gummed up. . Drains in back are fixed already and everything steamed out so they can start using fresh food section. Confirmed evaporator heater works. Ordered new drain kit and sensor since I didnt have those on me today. ; ordrd 1 DA97-05037D (Icemaker)
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2495QF0B
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
"Found that there was broken glass inside drain pump casing it not to drain. Removed broken glass, tested and dishwasher now drains and is working good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTF
Near Chanhassen, MN 55317
Adam
Job Details: 01/02/2023
Unit pops breaker when opening and closing the door. Disassembled unit to get to door switches. They tested good one was a little sticky. Replaced all the switches and would work for a few times then would trip breaker. Unit also need switch holder and striker..
We serviced a
KENMORE WASHER
Model 110.2224251
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
"Customer said that washer wouldnt start and wouldnt spin out. Washer we unplugged when i got here and empty. I ran diagnostics and no errors. I ran express wash with load of towels. Washer fills, agitates, drains and spins. Washer is working good as im here. I informed that washer could get stuck in the middle of a cycle or go out of balance and then that cycle needs to be canceled to restart (push and hold for 3 seconds) i showed customer how to do that incase something weird happens again because as im here the washer is working good."
We serviced a
LG MICROWAVE
Model LMVM2033ST/01
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
Replaced magnetron and still not heating Found that it is also the transformer that is bad also ordering capacitor.Scheduling extra time. Was hard to remove microwave and get it down.; ordrd 1 Oczzw1h004b (Capicator) and 1 Ebj60664608 (Transformer)
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Waconia, MN 55387
Adam
Job Details: 01/02/2023
Customer complaint OVEN WONT LITE- BURNERS WK FINEIgniter wouldnt glow but was getting power to the igniter. The broil is working properly. Disassembled oven. Removed igniter and ohmed it out. Tested open. Unit needs a new igniter. Quoted customer blue book for our truck stock flat igniter. Customer approved. Installed part then reassembled unit. Tested after all reassembled. Unit is working properly. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Mound, MN 55364
Adam
Job Details: 01/02/2023
Temps are warm in fridge was customers complaint. Fridge was over 60 degrees and freezer was getting warm some things were frozen and some were soft. Checked the compressor thats is running good. All fans are operating. Checked the indicator light on the board and it was saying nothing wrong. Back evap was dry. Unit has a sealed system issue
We serviced a
ELECTROLUX DRYER
Model EIED55HIW0
Near Wayzata, MN 55391
Adam
Job Details: 01/02/2023
Unit not heating up correctly and gives a heating error code. Unit giving E64 error. Which is for the heating element. Disassembled unit to test heating components. Tested the heater and its a 3 way coil heating element 2 are bad. Quoted to replace unit. Customer approved. Installed part then reassembled unit. Tested unit and its working properly ; used 1 134792700 (ELEMENTS - HEATING) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF2A
Near Minneapolis, MN 55419
Nate
Job Details: 01/02/2023
"Dishwasher giving i20 error quite a bit. Tried draining it, sump area clean but drain line especially where it flows into the garbage disposal was plugged with food debris. Can see where water has leaked in the past under the dishwasher, most likely back flow from drain. Took air gap off, cleaned that out as well as the drain line. Then ran dishwasher and drained it, and water drained out awesome. Showed customer how to clean where the drain connects to the garbage disposal. Quoted for drain line and pump. Attached. It says pump but its for the drain line. Has a pretty long drain line. Also recommended switching to finish pods."
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Minneapolis, MN 55413
Nate
Job Details: 01/02/2023
There was a mistake. This is Deltons job.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Roseville, MN 55113
Nate
Job Details: 01/02/2023
"Replaced suspect main PCB. Customer mentioned the washing machine has been executing great since I was here prior, but SQ tech support advised to replace board so I went ahead and installed new board since the original board was experiencing issues prior to me troubleshooting last time. Customer scaled back on volume of detergent utilized per load. This is also possibly contributing towards improved operation of appliance. Ran on a small normal eco mode and it functioned with excellence."
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Minneapolis, MN 55447
Adam
Job Details: 01/02/2023
Unit is leaking is customers complaint. Found unit was leaking near motor. Pulled unit out and found the motor and sump was leaking. Unit has a bunch of mice droppings and floor is prior damaged. ; ordrng 1 WPW10591570 (PUMP MODULE COMPLETE)
We serviced a
KENMORE WALL OVEN++
Model 79048903000
Near Rosemount, MN 55068
Delton
Job Details: 01/02/2023
"It is not doing what customer describes when I am here testing it. I am assuming that it is a magnetron failing but not %100.Due to the cost of the parts and labor it is really expensive. Also the right side door lock is loose seems to come open very easily but if its shut does seem to start. So i have to pull it out and open it up for magentron I oiled replace that as well.Maybe there is a generic version of the magnetron for this model? Part shows not in stock if there is no generic. Customer will try take video of it and maybe we can tell from that? Please look into it and call customer back with quote or parts availability for generic mag or not. And also if we will apply discount from precious time I was here to replace wave guide (cutout and replace mylar cover)Schedule 2 hour block for repair as it is walloven/micro combo and will need cart to pull it out.Magnetron part# 65304480636; RH door latch 5304470547; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Lakeville, MN 55044
Delton
Job Details: 01/02/2023
"At times the washer wont power on, just clicks, no lights or anything. Control board is bad and wont hold power. Some people on appliantology having same issue says main board.UI and main board come as assembly. Part# DC92-02005A shows not in stock. Please look for part and quote exact quote for customer.; saved tckt"
We serviced a
GE WASHER
Model WCSR4170DCWW
Near Plymouth, MN 55446
Adam
Job Details: 01/02/2023
Unit is spinning slow and will drain and fill fine. The timer is working properly the motor is stuck on slow. Belt looks good and nothing stuck in between the tub and basket. Unit is getting correct voltage to the motor. Motor needs to be replaced WH20X10093. Quoted customer blue book but they are going to pass
We serviced a
KENMORE MICROWAVE
Model 790.8036633
Near Apple Valley, MN 55124
Delton
Job Details: 01/02/2023
"I put new boards in and found that while the board looks the same something is off because when I press settings it turn on vent fan. When i press vent fan it turns on lights. I hit start and nothing happens. I put old board back in and buttons seem to match up but when i start it it pops the breaker.So its back to square one to where it could pop the breaker even when microwave is not in use. I used noise filter but pulled out main board. Either touch pad is also bad and not matching up with control board. Or control board is correct part number but not right part. Also still cant verify if magnetron or transformer is bad since i cant even get it to fully turn on.Id say this one would need to be replaced. Touchpad, control, magnetron, transformer? We are going to go into a rabbit hole with this one id say have AHS replace it as uneconomical.; saved tckt"
We serviced a
GE REFRIGERATOR
Model CYE22UELBDS
Near Chanhassen, MN 55317
Phillip
Job Details: 01/02/2023
"Customer complaint is the fresh food section is warm, and the water dispenser does not dispense water anymore. I found the fresh food fan installed and not running. I replaced the fresh food fan, defrosted the drain and ran the firmware update. I left the door open for about 30 minutes and now the water is thawed out and dispense from the door. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSB
Near Minneapolis, MN 55441
Phillip
Job Details: 01/02/2023
When the door opens the clocks was going dead and had to be reset. Today I replaced the door user interface and choke. Now the door is working and the microwave is heating good. All the buttons on the door are working.
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFF
Near Elk River, MN 55330
Matt
Job Details: 01/02/2023
"Customer complaint is, THINKS NEEDS IGNITOR, BROILER WKS OVEN DONT & BURNERS WK FINE. Inspected and tested. Found the bake ignitor had failed. Quoted customer $299. to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Becker, MN 55308
Matt
Job Details: 01/02/2023
"Customer complaint is, NOT CLEANING. Inspected and tested. Found the circulation pump has failed and the bottom door gasket and side shields are falling apart. Installed new circulation pump, bottom door gasket and side shields. Tested and dishwasher is working great. Dishwasher is now fixed. ; used 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
KENMORE DRYER
Model 110.828321
Near Buffalo, MN 55313
Matt
Job Details: 01/02/2023
"Customer complaint is, ROLLER WENT OUT CUST REP IT- PUT ALL BACK TOGETHER & NOW CNTRL PNL NT WKG. Inspected and tested. Found one of the ribbon connectors for the control panel was not plugged in all the way to the main board. I plugged it in and now the dryer is working. Dryer is now fixed."
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTG6234AW1
Near Buffalo, MN 55313
Matt
Job Details: 01/02/2023
"Customer complaint is, NOT COMING ON, STARTS BUT SPIN CYCLE SHUTS OFF & WONT DRAIN. Inspected and tested. Found the washer timer has failed. Needs a new timer. Part on order. ; ordrd 1 285938 (Timer)"
We serviced a
GE DRYER
Model DHDSR46EG2WW
Near Monticello, MN 55362
Matt
Job Details: 01/02/2023
"Customer complaint is, settings are not working and when the unit does turn on it does not dry properly. Inspected and tested. Found the timer knob was broken and not turning the timer. I disassembled dryer and found the front glides and felt are wore out, the heating element is burnt out, the belt is cracked, the lint filter is broken. Dryer needs a lot of parts. Parts on order. ; ordrd 1 WE18X25100 (Lint filter) and 2 WE1M1067 (Slides)s and 2 WE1M504 (Slides)s and 1 WE09X27634 (Felt seal) and 1 WE11M23 (Heating element) and 1 WE03X29897 (Belt) and 1 WE1M654 (Timer knob)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Minneapolis, MN 55443
Phillip
Job Details: 01/02/2023
The customer bought a new dryer and just needed the dryer duct hooked up. I found that another company had used duct tape on one of the joints. I removed all the old tape. I used foil tape on the joints. I leveled the dryer and adjusted the feet so the dryer was the same height as the washer. I hooked the dryer duct to the back of the dryer. The dryer runs and heats. Customer paid with cash.
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Saint Michael, MN 55376
Phillip
Job Details: 01/02/2023
"F7e1 f7e7Customer complaint is the washer does not finish the cycle, clothes are wet and one time she open the lid and it was still spinning. I checked for faults and 2 shifter related faults were stored. I cleared the faults and ran a calibration. The calibration failed and the lid did not unlock. I verified the basket spin freely and the belt was good. I replaced the shifter and ran calibration again. Now it finished the calibration and the lid unlocked. I ran a auto test and it all passed. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 01/02/2023
"Customer complaint is, EC E15, FLASHING LCD SAYS WATER TAP. Inspected and found the flooring was installed after the dishwasher and I cant get the dishwasher out to diagnose. Customer is going to need to have flooring removed or counter top to get dishwasher out. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near St. Cloud, MN 56303
Seth
Job Details: 01/02/2023
F3e1 error. Not sensing water level. I reset it and tested but it still gets the error. I checked the main bearing as they mentioned it makes noise during the spin. It needs a main board and basket assembly. They declined the repairs.
We serviced a
GE WASHER
Model GCWP1000M1WW
Near St. Cloud, MN 56303
Seth
Job Details: 01/02/2023
Customer complaint after some couch cushions came apart in the unit it stopped draining. Upon arrival an inspection I found some batting stuck in the pump. I removed it and we tested it. I drain great. We tested a few times it just did discharge some small bits of batting so I recommended the customer keep an eye on it for a few more days but it should be good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near St. Cloud, MN 56304
Seth
Job Details: 01/02/2023
Bake/broil works intermittently. The voltage is dropping at the controller. The main board has failed I quoted replacement.
We serviced a
BOSCH DISHWASHER
Model SHX57C05UC/21
Near St. Cloud, MN 56301
Seth
Job Details: 01/02/2023
I replaced the leaking water inlet valve and reset machine in place. I watched it for 15 minutes no leak was present while it ran. We watch the valve uninstalled but with water connected for five minutes and there were no leaks. The dishwasher is now fixed.
We serviced a
LG DRYER
Model DLG7301WE
Near Hopkins, MN 55343
Nate
Job Details: 01/02/2023
"Not heating. Found two terminals on one of the connectors to the gas valve were fried. Put on new termin Als for those two wires, and then saw the neutral line wasnt working. Checked main PCB and it was smoked out. Replaced it with board ST already sent to the house. Vacuumed all the lint out. Now it runs and heats great."
We serviced a
GE LAUNDRY CENTER++
Model WSM2700DAWCC
Near Minnetonka, MN 55343
Nate
Job Details: 01/02/2023
"Sounds like a jet engine when its spinning, and it bangs around really bad. On large loads. Ran it on a large load of towels. Gearcase is rusty, very loud. WH38X10011 is part number. Needs that and WH04X0104 bearing and snubber ring WH1X2312. DW can you please see if you can find these parts? Also, customer is moving on 1/20 so theyre hoping to have things either fixed or in the process of being replaced before that. Also please schedule me for 3 time slots as this is a very tight space and looks like it may take awhile. ; O-emld tckt , states that autho needed"
We serviced a
HOTPOINT DRYER
Model NWSR483GB1WW
Near Minneapolis, MN 55416
Nate
Job Details: 01/02/2023
Not tumbling. Found a broken belt. Replaced the belt and vacuumed all the lint out. Runs great now. Oiled bearing. ; used 1 137292700 (BELT) from stock
We serviced a
FRIGIDAIRE RANGE
Model FPDS085PFA
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
"Calibrated oven and it is about 10 degrees cooler according to my digital thermometer, my oven thermostat, and customer thermostat. I increased internal temperature +10 degrees. Oven is heating and working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Blaine, MN 55449
Phillip
Job Details: 01/02/2023
"The customer complaint was the Heavy cycle was flashing and it sounded like it was running. When I arrived I found the sump filter screws were all loose and the water was turned off to the dishwasher. I turned the water on and tightened all the sump filter screws. I ran the dishwasher for a while, it filled and drained with no issue. I pulled it out and removed both side panels. I never saw a leak. I lifted the side blankets and no water is leaking from the roller screws. The water valve was good. There is a small amount of soap scum under the sensor but its dry otherwise."
We serviced a
LG REFRIGERATOR
Model LFDS22520S
Near Eden Prairie, MN 55347
Adam
Job Details: 01/02/2023
Installed parts from square trade. They sent both valves. Customer had water disconnected. Reconnect water line to new valve and now unit is working properly with out leaks. Also tested the dispenser and ice maker to make sure they didnt leak also
We serviced a
KENMORE DISHWASHER
Model 665.14793N511
Near Minneapolis, MN 55430
Phillip
Job Details: 01/02/2023
The customer complaint was the door fell off and will not close now. I found that the door hinges were lifted off the hinge supports. I put the door back on correctly and reinstalled the dishwasher for the customer. The dishwasher is running. I advised the customer that if his dishwasher still does not heat then he has a bad control board.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Hopkins, MN 55343
Phillip
Job Details: 01/02/2023
The customer said that sometimes when they bake the oven will stop and display the f1 and f3 faults. Both faults are related to the temperature sensor. The customer had the oven on when i arrived . I wasted for the oven to cool and then removed the sensor and tested it. The sensor was still warm so the rating was 1140. That is within specs. I have seen this intermittent issue before and its typically from the main display board. I recommend to replace the oven sensor and main display board.Today I replaced the main display user interface and the oven sensor. I preheated the oven to 350.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chaska, MN 55318
Phillip
Job Details: 01/02/2023
"They said it was leaking water. Today I found clothes in the washer and about 6 inches of water. I started the drain and spin and the water started to drain out. No water leaked when draining. I checked for faults and there are no fault codes. I removed the pressure hose from the control and blew through it. Their did not seem to be a restriction in the hose. I took the clothes out the washer and ran a calibration. I then put the clothes back in and started a normal wash. The washer filled and then started to agitate. Still no water. I pressed cancel, the washer completely drained the water. I then started a spin cycle. The washer is working good for me. I talked to a worker and she said it was good for a few loads then leaked."
We serviced a
SAMSUNG DRYER
Model DV42H5000GW/A3
Near Chanhassen, MN 55317
Phillip
Job Details: 01/02/2023
The complaint was the dryer heats but takes long to dry. I ran the dryer and then went outside. The air flow is very poor. I pulled the dryer out and found to much ducting was hooked up. I cut out about 15 feet of the flex and made it a short connection. The dryer heats good and the air flow is in the upper 20s
We serviced a
BOSCH DISHWASHER
Model SHE55R55UC/64
Near Minneapolis, MN 55410
Nate
Job Details: 01/02/2023
Grinding and not running. Found a bunch of broken glass in the sump area around the drain pump. Cleaned out sump. About 7 pieces of broken glass. Runs great now.
We serviced a
SAMSUNG REFRIGERATOR
Model Rf266abpn
Near Minneapolis, MN 55408
Nate
Job Details: 01/02/2023
Had a totally frozen up evaporator and fan. Drains in back were totally sealed and gummed up. . Drains in back are fixed already and everything steamed out so they can start using fresh food section. Confirmed evaporator heater works. Ordered new drain kit and sensor since I didnt have those on me today. ; ordrd 1 DA97-05037D (Icemaker)
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2495QF0B
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
"Found that there was broken glass inside drain pump casing it not to drain. Removed broken glass, tested and dishwasher now drains and is working good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTF
Near Chanhassen, MN 55317
Adam
Job Details: 01/02/2023
Unit pops breaker when opening and closing the door. Disassembled unit to get to door switches. They tested good one was a little sticky. Replaced all the switches and would work for a few times then would trip breaker. Unit also need switch holder and striker..
We serviced a
KENMORE WASHER
Model 110.2224251
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
"Customer said that washer wouldnt start and wouldnt spin out. Washer we unplugged when i got here and empty. I ran diagnostics and no errors. I ran express wash with load of towels. Washer fills, agitates, drains and spins. Washer is working good as im here. I informed that washer could get stuck in the middle of a cycle or go out of balance and then that cycle needs to be canceled to restart (push and hold for 3 seconds) i showed customer how to do that incase something weird happens again because as im here the washer is working good."
We serviced a
LG MICROWAVE
Model LMVM2033ST/01
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
Replaced magnetron and still not heating Found that it is also the transformer that is bad also ordering capacitor.Scheduling extra time. Was hard to remove microwave and get it down.; ordrd 1 Oczzw1h004b (Capicator) and 1 Ebj60664608 (Transformer)
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Waconia, MN 55387
Adam
Job Details: 01/02/2023
Customer complaint OVEN WONT LITE- BURNERS WK FINEIgniter wouldnt glow but was getting power to the igniter. The broil is working properly. Disassembled oven. Removed igniter and ohmed it out. Tested open. Unit needs a new igniter. Quoted customer blue book for our truck stock flat igniter. Customer approved. Installed part then reassembled unit. Tested after all reassembled. Unit is working properly. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Mound, MN 55364
Adam
Job Details: 01/02/2023
Temps are warm in fridge was customers complaint. Fridge was over 60 degrees and freezer was getting warm some things were frozen and some were soft. Checked the compressor thats is running good. All fans are operating. Checked the indicator light on the board and it was saying nothing wrong. Back evap was dry. Unit has a sealed system issue
We serviced a
ELECTROLUX DRYER
Model EIED55HIW0
Near Wayzata, MN 55391
Adam
Job Details: 01/02/2023
Unit not heating up correctly and gives a heating error code. Unit giving E64 error. Which is for the heating element. Disassembled unit to test heating components. Tested the heater and its a 3 way coil heating element 2 are bad. Quoted to replace unit. Customer approved. Installed part then reassembled unit. Tested unit and its working properly ; used 1 134792700 (ELEMENTS - HEATING) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF2A
Near Minneapolis, MN 55419
Nate
Job Details: 01/02/2023
"Dishwasher giving i20 error quite a bit. Tried draining it, sump area clean but drain line especially where it flows into the garbage disposal was plugged with food debris. Can see where water has leaked in the past under the dishwasher, most likely back flow from drain. Took air gap off, cleaned that out as well as the drain line. Then ran dishwasher and drained it, and water drained out awesome. Showed customer how to clean where the drain connects to the garbage disposal. Quoted for drain line and pump. Attached. It says pump but its for the drain line. Has a pretty long drain line. Also recommended switching to finish pods."
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Minneapolis, MN 55413
Nate
Job Details: 01/02/2023
There was a mistake. This is Deltons job.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Roseville, MN 55113
Nate
Job Details: 01/02/2023
"Replaced suspect main PCB. Customer mentioned the washing machine has been executing great since I was here prior, but SQ tech support advised to replace board so I went ahead and installed new board since the original board was experiencing issues prior to me troubleshooting last time. Customer scaled back on volume of detergent utilized per load. This is also possibly contributing towards improved operation of appliance. Ran on a small normal eco mode and it functioned with excellence."
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Minneapolis, MN 55447
Adam
Job Details: 01/02/2023
Unit is leaking is customers complaint. Found unit was leaking near motor. Pulled unit out and found the motor and sump was leaking. Unit has a bunch of mice droppings and floor is prior damaged. ; ordrng 1 WPW10591570 (PUMP MODULE COMPLETE)
We serviced a
KENMORE WALL OVEN++
Model 79048903000
Near Rosemount, MN 55068
Delton
Job Details: 01/02/2023
"It is not doing what customer describes when I am here testing it. I am assuming that it is a magnetron failing but not %100.Due to the cost of the parts and labor it is really expensive. Also the right side door lock is loose seems to come open very easily but if its shut does seem to start. So i have to pull it out and open it up for magentron I oiled replace that as well.Maybe there is a generic version of the magnetron for this model? Part shows not in stock if there is no generic. Customer will try take video of it and maybe we can tell from that? Please look into it and call customer back with quote or parts availability for generic mag or not. And also if we will apply discount from precious time I was here to replace wave guide (cutout and replace mylar cover)Schedule 2 hour block for repair as it is walloven/micro combo and will need cart to pull it out.Magnetron part# 65304480636; RH door latch 5304470547; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Lakeville, MN 55044
Delton
Job Details: 01/02/2023
"At times the washer wont power on, just clicks, no lights or anything. Control board is bad and wont hold power. Some people on appliantology having same issue says main board.UI and main board come as assembly. Part# DC92-02005A shows not in stock. Please look for part and quote exact quote for customer.; saved tckt"
We serviced a
GE WASHER
Model WCSR4170DCWW
Near Plymouth, MN 55446
Adam
Job Details: 01/02/2023
Unit is spinning slow and will drain and fill fine. The timer is working properly the motor is stuck on slow. Belt looks good and nothing stuck in between the tub and basket. Unit is getting correct voltage to the motor. Motor needs to be replaced WH20X10093. Quoted customer blue book but they are going to pass
We serviced a
KENMORE MICROWAVE
Model 790.8036633
Near Apple Valley, MN 55124
Delton
Job Details: 01/02/2023
"I put new boards in and found that while the board looks the same something is off because when I press settings it turn on vent fan. When i press vent fan it turns on lights. I hit start and nothing happens. I put old board back in and buttons seem to match up but when i start it it pops the breaker.So its back to square one to where it could pop the breaker even when microwave is not in use. I used noise filter but pulled out main board. Either touch pad is also bad and not matching up with control board. Or control board is correct part number but not right part. Also still cant verify if magnetron or transformer is bad since i cant even get it to fully turn on.Id say this one would need to be replaced. Touchpad, control, magnetron, transformer? We are going to go into a rabbit hole with this one id say have AHS replace it as uneconomical.; saved tckt"
We serviced a
GE REFRIGERATOR
Model CYE22UELBDS
Near Chanhassen, MN 55317
Phillip
Job Details: 01/02/2023
"Customer complaint is the fresh food section is warm, and the water dispenser does not dispense water anymore. I found the fresh food fan installed and not running. I replaced the fresh food fan, defrosted the drain and ran the firmware update. I left the door open for about 30 minutes and now the water is thawed out and dispense from the door. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSB
Near Minneapolis, MN 55441
Phillip
Job Details: 01/02/2023
When the door opens the clocks was going dead and had to be reset. Today I replaced the door user interface and choke. Now the door is working and the microwave is heating good. All the buttons on the door are working.
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFF
Near Elk River, MN 55330
Matt
Job Details: 01/02/2023
"Customer complaint is, THINKS NEEDS IGNITOR, BROILER WKS OVEN DONT & BURNERS WK FINE. Inspected and tested. Found the bake ignitor had failed. Quoted customer $299. to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Becker, MN 55308
Matt
Job Details: 01/02/2023
"Customer complaint is, NOT CLEANING. Inspected and tested. Found the circulation pump has failed and the bottom door gasket and side shields are falling apart. Installed new circulation pump, bottom door gasket and side shields. Tested and dishwasher is working great. Dishwasher is now fixed. ; used 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
KENMORE DRYER
Model 110.828321
Near Buffalo, MN 55313
Matt
Job Details: 01/02/2023
"Customer complaint is, ROLLER WENT OUT CUST REP IT- PUT ALL BACK TOGETHER & NOW CNTRL PNL NT WKG. Inspected and tested. Found one of the ribbon connectors for the control panel was not plugged in all the way to the main board. I plugged it in and now the dryer is working. Dryer is now fixed."
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTG6234AW1
Near Buffalo, MN 55313
Matt
Job Details: 01/02/2023
"Customer complaint is, NOT COMING ON, STARTS BUT SPIN CYCLE SHUTS OFF & WONT DRAIN. Inspected and tested. Found the washer timer has failed. Needs a new timer. Part on order. ; ordrd 1 285938 (Timer)"