We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rosemount, MN 55068
Delton
Job Details: 03/15/2023
Replaced ice maker and water valve. Ran diagnostics and ice maker cycles and fills. Ice maker fan runs. Water dispenses. AS im here ice maker is testing and working good. Informed customer that 24 hours should hav ice.
We serviced a
BEKO++ DISHWASHER
Model DUT36520X
Near Buffalo, MN 55313
Seth
Job Details: 03/15/2023
I replaced the broken dispenser and tested it. It popped open right on cue. The dishwasher is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Eden Prairie, MN 55346
Adam
Job Details: 03/15/2023
Unit giving E15 code. Which is the leak float is detecting water. Verified complaint. When I plug unit in gives code right away. Pulled unit out on protective mat. And looked at the float. Completely dry but the foam float has deteriorated. Was out early December last year. And customer had a leak from to much soap. My guess is the soap soaked in to float then started to destroy the float. Un did the float micro switch then tested unit. Its working properly and had no leak. Quoted for new float and rescheduled customer; ordrng 1 00622036 (SWITCH - FLOAT ASSM)
We serviced a
SAMSUNG DRYER
Model DV405ETPAWR/AA
Near Farmington, MN 55024
Delton
Job Details: 03/15/2023
"Found that idler wheel seized and broke off causing dryer not to start. Replaced idler pulley, tested and dryer now starts and is heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
AMANA REFRIGERATOR
Model ATB1935HRQ
Near Saint Paul, MN 55102
Nate
Job Details: 03/15/2023
When compressor kicks on it makes a banging sound. Was able to reproduce it/ its a common sound that I explained can go on for years. Only way to fix it would be sealed system work. Let the customer know that it could run well for another day or for years. No way to tell.
We serviced a
FRIGIDAIRE WASHER
Model FEX831CS0
Near Saint Paul, MN 55114
Nate
Job Details: 03/15/2023
Replaced bad water valve. No dripping water now. Ran hot and cold valves. Works perfectly.
We serviced a
KENMORE DRYER
Model 110.6991299
Near Minneapolis, MN 55407
Nate
Job Details: 03/15/2023
"Blown thermal fuse. Replaced that, but then when the dryer started running the blower wheel which was loose slowed down the motor and then the motor stopped. Quoted for fuse and blower wheel. Picked up blower wheel yesterday and came back today to install. Attached quote. ; used 1 WP3390719 (THERMAL FUSE) from stock, ordrd 1 WP697772 (Blower wheel) ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Lakeville, MN 55044
Delton
Job Details: 03/15/2023
"Customer said upper rack not cleaning well. Found that upper spray arm was clogged full of gunk. Cleaned out spray arm, tested and now spins. Ran diagnostics and no errors. Dishwasher is working good.If problem continues will need to order upper spray arm WPW10448645"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Chanhassen, MN 55317
Phillip
Job Details: 03/15/2023
The fresh food temp is set to 37 but the actual temp is 28. I checked the fresh food sensor is it was testing good. I checked the board voltages and the voltage was way off. I gave a quote for the whole repair. The customer will pay with check. Im ordering the main board from Marcone ; ordrd 1 DA92-00592B (CONTROL BOARD - ELECTRONIC MAIN PCB)
We serviced a
GE WASHER
Model WCVH6260FWW
Near Minnetonka, MN 55345
Phillip
Job Details: 03/15/2023
The washer drains slow and does not get up to a good spin. I started the washer and let it fill. I did a drain and it drains slow. I removed the front cover. I found the front left damper is broken. I removed the drain filter and it was plugged. I cleaned the filter and nowIt drains good. Im ordering the damper. The customer paid in full today with a check. Damper WH01X10343; ordrd 1 WH01X10343 (SHOCK DAMPER)
We serviced a
SAMSUNG REFRIGERATOR
Model RS253BAWW/XAA
Near Minneapolis, MN 55424
Delton
Job Details: 03/15/2023
"Replaced control board and pulled off both freezer and refrigerator evaporator covers and put it in defrost test mode and heaters turn on. Both defrost thermistors ohm correctly for room temperature. All fucntions are working as im here. Refrigerator compressor turns on and is starting to cool. Customer will keep an eye and make sure there is no frost build up she can see in the vents of the evaporator cover in the future. Refrigerator is working good.Office: is the control board i replaced still under warranty, can we return it as DOA or is it past time?"
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Minnetonka, MN 55345
Adam
Job Details: 03/15/2023
"Installed drain pump and motor last time. Also found unit leaking in the back where the heating element is and diverter hose was bad from mice. Replaced the heating element also. Tested unit multiple times for leaks and unit is working great. No leaks either.; used 1 WD26X23258 (MOTOR/PUMP ASSM), 1 WD05X23763 (HEATING ELEMENT), and 1 WD35X20878 (PUMP ASSM - DRAIN) from stock"
We serviced a
LG DRYER
Model DLGX4271V
Near Corcoran, MN 55340
Phillip
Job Details: 03/15/2023
The dryer is noisy when I runs. I removed the front and drum. I found the front rollers were bad. I replaced both front rollers that come together. I vacuumed out the lint and oiled the other 3 rollers. The dryer sounds good. I advised the customer to have the duct cleaned asap. ; used 1 4581EL2002H (DRUM ROLLERS (2)) from stock
We serviced a
KITCHENAID WALL OVEN++
Model KOCE500ESS04
Near Big Lake, MN 55309
Matt
Job Details: 03/15/2023
"Customer complaint is, OVEN TOO HOT, BURNING FOOD THAT COOKED FINE BEFORE. Inspected and tested. Found the bake element relay is stuck on. Also the clip that holds the broil element in the microwave is broken. . Parts on order. I need 3 hours on my return trip. ; ordrd 1 W10909479 (Clip) and 1 W11179310 (Oven control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Otsego, MN 55362
Phillip
Job Details: 03/15/2023
The customer said they did not see the water but water is leaking from the dishwasher because the floor to the left of the dishwasher and in front is buckling. I inspected the heating element grommets and the brass ring have deteriorated. Water is leaking from the holes for the heating element. This is a known issue with this model and there is a service pointer. I attached pictures of the pointer and the part number for the new element. Please submit for approval. None of the parts sent to the customer are needed at this time. I checked for any fault codes and there are zero. Heating element W11537778; O-emld tckt
We serviced a
MAYTAG WASHER
Model MAH6500AWW
Near Minneapolis, MN 55409
Nate
Job Details: 03/15/2023
"Not going into spin. It slowly begins to ramp and then stops. Drain pump continually runs. I disconnected the drain hose from the drain pump and no blockage in the drain pump. There was still a decent amount of water in the sump area, so I drained all that out and then plugged the washer back in and tried another spin cycle. Without any water in there, still wont ramp up. Belt is good. "
We serviced a
KENMORE LAUNDRY CENTER++
Model 41798702891
Near Clearwater, MN 55320
Seth
Job Details: 03/08/2023
" The dryer does not tumble, the idler failed and belt snapped. I will need to pull the laundry center to complete repairs. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHD2251TF5
Near Hanover, MN 55341
Matt
Job Details: 03/08/2023
"Customer complaint is, REFRIGERATOR ICE MAKER IS LEAKING AND FREEZING UP. Inspected and tested. FF compartment temperature was 37F and freezer was -1. The ice maker keeps freezing up and Im not exactly sure why. Customer said that its been worked on for the exact same problem at least 6-8 times and it never fixes it. It sounds like from the customer they have already replaced lots of different parts for this issue and it keeps doing the exact same thing. If were going to do anything with this, Im completely guessing and think we need to replace all parts associated with the ice room compartment. Installed new air handler kit, fill tube, ice maker and ice box cover and tested. Now I found the seal that goes between the ice chute in the door and the ice bucket is gone and theres a big gap. Customer said one of the doors has been replaced, but not sure which one. Im assuming that they replaced the left door and it didnt come with the seal. I cant find it separate from the door on the parts diagram. Dana can you see if that seal comes separate from the door and if not, I think the door will need to be replaced. ; saved tckt"
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZFSB23DRGSS
Near Spring Park, MN 55384
Adam
Job Details: 03/08/2023
Found the fresh food side not cooling. Removed drawers to get to evap and fans. The fans would never power on. Unit was in defrost when I got there and by there time I got to the evap it was out and compressor kicked. And the freezer fan was running properly. Door switches are working properly. Just not gettting any voltage to the fans. Unit needs a control board. Quoted customer blue book for new fan. They are going to look into getting a new fridge. WR49X10152
We serviced a
ZLINE++ RANGE
Model RG36
Near Minneapolis, MN 55401
Nate
Job Details: 03/08/2023
Installed recall kit. Ignites great and bakes and brooks great now. Used kit sent to customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Ham Lake, MN 55304
Matt
Job Details: 03/08/2023
"Customer complaint is, SOME LIGHTS DON'T WORK, ICE BUILDING UP IN FRESH FOOD. Inspected and tested. FF compartment temperature is 38F and freezer is 1F. I found ice buildup on the back wall around the ice maker duct and one of the top lights and freezer light were out. Installed new ice maker duct adapter assembly kit with new seals and top front left light model and freezer light module. Refrigerator is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHPM78W54N/10
Near Elk River, MN 55330
Phillip
Job Details: 03/08/2023
Dishwasher is giving the E9 not heating fault code. I put in diagnostics and ran the test and when it should be heating it stop and give the nine. Im getting power to the heater and the heater is open. Today I replaced the heat pump motor. I ran the dishwasher and its not leaking. I verified the heater is coming on.
We serviced a
LG DRYER
Model DLE2515S
Near Minneapolis, MN 55443
Phillip
Job Details: 03/08/2023
The dryer is loud. I found the 2 front rollers were bad. I replaced the rollers and vacuumed all the lint. I oiled the other rollers. The dryer sounds good now. I cleaned the dryer duct. The airflow is better. ; used 1 4581EL2002H (DRUM ROLLERS (2)) from stock
We serviced a
ELECTROLUX VENT HOOD
Model FHWC3040MSB
Near Eagan, MN 55122
Delton
Job Details: 03/08/2023
Found that the pegs for the fan speed broke off circuit board and keep falling off inside the cavity. Control board would need to be replaced but due to parts and labor it costs more than replacement. Customer declined and will replace it once it completely stops working.
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Inver Grove Heights, MN 55077
Delton
Job Details: 03/08/2023
Customer said washer turned on at 2am and was draining and washer was unresponsive and customer had to unplug washer. As im here customer hasnt use washer in 3 days and water was dripping from water fill. Washer water valve is bad and not fully closing and is dripping. Needs new water valve. Ordering water valve and rescheduling.; ordrd 1 Wh13x26534 (Water valve)
We serviced a
KENMORE DISHWASHER
Model 6651277K310
Near Minneapolis, MN 55443
Phillip
Job Details: 03/08/2023
The dishwasher is dead. The customer said it stopped then the lights were flashing but now its dead. Im getting 120 volts to the main board. The board is making a hissing sound and it very hot. I inspected the board and it looks fine. I quoted for a new board. ; ordrd 1 W10866118 (CONTROL BOARD - MAIN)
We serviced a
THERMADOR++ REF BUILT IN++
Model E36BT820NS/68
Near Minneapolis, MN 55427
Phillip
Job Details: 03/08/2023
The freezer door is not closing and sealing good. I found the bottom of the door gasket had pulled out of the door and was not sealing. The door would not close. The door closer cam on the right side was stuck in the closed position. I had to reset the cam. 3 of the white plastic basket clips are missing so the freezer basket is flopping all around. I put zip ties around the basket to hold it still. The door is shutting good now. I advised the customer to give it 48 hours for the temps to be back to normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Eden Prairie, MN 55346
Adam
Job Details: 03/08/2023
"Customer complaint is low water pressure. Verified complaint water was at low pressure coming out of dispenser. Removed water filter and bypass to task unit same issue. Next turned off water to the fridge and noticed they had a small quarter inch tap into the water line in the basement, even when turning off water still was coming out. Next check water pressure out of the water valve and it had some pressure. Looked at the ice cubes and noticed those were small also. Unit just has two valves one for the dispenser and on for the ice maker. The problem is from the water pressure to the fridge but cant be 100 percent because cant turn water off. So I could remove line then test water pressure. Customer has to get a plumber to run a new line to the fridge. Recommend using a braided 5/16 line because the fridge is right above the utility room."
We serviced a
SAMSUNG WASHER
Model WF218ANW/XAA
Near Woodbury, MN 55129
Delton
Job Details: 03/08/2023
"Found that the washer drain pump is bad and locked up but also seems that the tube hose i full of gunk. Needs new drain pump assembly. Part shows discontinued. Please find part and give customer estimate and schedule.Drain pump part# DC96-01700A; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Buffalo, MN 55313
Seth
Job Details: 03/08/2023
Freezer liner bubbling and malformed. We cannot repair this fridge defect. Bubbling plastic is raised up to 1/2 in.; saved tckt
We serviced a
GE WASHER
Model WCVH6260FWW
Near Minneapolis, MN 55403
Nate
Job Details: 03/08/2023
Washer has a bad bearing. Customer will replace the washer. Bearing is completely detached from tub. Customer requested a dryer vent cleaning. Cleaned vent for 49.95.
We serviced a
ZLINE++ RANGE
Model RGS-30
Near Minneapolis, MN 55419
Nate
Job Details: 03/08/2023
"Installed new zline recall kit. New heat deflectors, orfice for broil, and spacers. Bake and broil work great now. Customer had kit when I arrived."
We serviced a
GE REFRIGERATOR
Model Pfe29psdcssNo
Near Minneapolis, MN 55417
Nate
Job Details: 03/08/2023
"Fridge has been warming up. 30 in freezer and 41 in fresh food. Found the evaporator fan iced up, most likely from the door getting left open. Put in test mode with newfi and sensors reading temps correctly, and defrost system works well. Steamed off evaporator so that fan can run again. Also did a firmware update. Works great now. Told customer to give it 24 hours to cool down to desired temps."
We serviced a
GE MICROWAVE
Model PEB9159DJ2WW
Near Buffalo, MN 55313
Seth
Job Details: 03/08/2023
When using convection bake to 350. It fails 2-3 minutes into the baking cycle. The unit is dead no lights no response from the UI. I could not duplicate the error at 350 for 13 minutes. I reset it to 425 then it failed. Part is on order.; ordrd 1 WB24X27107 (Thermostat)
We serviced a
KENMORE DRYER
Model 796.904419
Near Saint Paul, MN 55116
Nate
Job Details: 03/08/2023
Running loud. Found two bad rollers. Replaced the rollers with the new improved ones. Vacuumed out a ton of lint and sand. Runs great now. ; used 2 4581EL2002h (ROLLER) from stock
We serviced a
KENMORE DISHWASHER
Model 665.12763K314
Near Plymouth, MN 55446
Phillip
Job Details: 03/08/2023
The customer said water randomly leaks from the float switch. I could see that water was dripping out of the center straw from the float switch. I checked the nut on the switch and it is tight. I remove the lower spray arm and found one of the spray arms is coming apart so water is spraying out the center of it and causing water to leak out the float. I gave the customer the spray arm part number and showed her who to replace the lower spray arm.
We serviced a
MAYTAG DRYER
Model MGDZ600TW1
Near Saint Paul, MN 55103
Nate
Job Details: 03/08/2023
Not heating. Found a bad thermal fuse. Took dryer apart. Vacuumed out a lot of lint. Cleaned lint out of dryer vent with rotary brush. Oiled and cleaned rollers and pully. Everything runs and heats great now. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF
Near Monticello, MN 55362
Seth
Job Details: 03/08/2023
"Slow dispensing off water, failed valve was found. Part is on order. Customer out of town till late on the 3/17. Do not move up.; ordrd 1 242253002 (Quad valve)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Clear Lake, MN 55319
Seth
Job Details: 03/08/2023
I replaced the stripped cam and the broken actuator. Ive tested the washer it worked as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Maplewood, MN 55119
Delton
Job Details: 03/08/2023
Found that gearcase bearings are bad and leaking transmission oil underneath. Also has intermittent lid lock just flashing and probably related to actuator error. Due to repair costs customer declined and will look into new washer. Customer will call back if they would want us to proceed.I quoted without washplate but informed that sometimes the washplate i stuck on and i need to break it off and that would be additional cost.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details: 03/08/2023
Replaced power board and it is still ding same thing. I had to force top drawer open and when i unplug cables to top control board the bottom drawer turns on and is functioning. It appears that top drawer control board is bad.Office: the top control board is different part number when compared with bottom drawer. But when i look up parts break down it only shows one control board. I took picture of it. Please research part and make sure that I need top drawer control board part.In meanwhile the customer can use bottom dishwasher.; saved tckt
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Minneapolis, MN 55421
Nate
Job Details: 03/08/2023
Fridge leaks water periodically. Found the drain line under the evaporator iced over and plugged. Steamed it out. Got all the ice off the bottom of the freezer. Poured 64 oz of water down the drain and it drained great. Charged minimum labor.
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2 01
Near Minneapolis, MN 55421
Nate
Job Details: 03/08/2023
"Washer giving e4 error. Found the water is filling correctly, but washer thinks its not. Has a bad pressure sensor, but bigger issue is its apart of the exploding washer recall. Gave customer all the info on the recall with links to the recall site. She will contact Samsung and see if they will also cover pressure sensor repair. If not, may buy new washer with recall rebate option."
We serviced a
KITCHENAID DISHWASHER
Model Kuds35fxss5
Near Maple Grove, MN 55311
Phillip
Job Details: 03/08/2023
The homeowner was not home but had notes laid out. The customer said the dishwasher soap does not dispense properly and it stops after 10-15 min. They also said the dishwasher is crooked. I started the dishwasher. It fills and washes for about 5 seconds then it beeps and stops. I checked for errors and got a few. I ran the dishwasher again and while I did I checked the voltage for the wash motor coming the main board. I was getting 120 and 1.6 amps then it just stopped. I removed the main board and found a bad capacitor on the board. I quoted the customer and replaced the capacitor. I ran it again and now its working properly. The left mounting screw was missing. I aligned the dishwasher and installed the left mounting screw. 8-2 10-1 6-6 ; used 1 CAP-BOARDREPAIR (BOARD REPAIR CAP) from stock
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA
Near Andover, MN 55304
Matt
Job Details: 03/08/2023
"Customer complaint is, BURNER STAYS ON HIGH, FRONT RIGHT BURNER. Inspected and tested. Found the front right burner is sticking on high. Needs a new burner switch. Part on order.; ordrd 1 DG44-01006B (Burner switch)"
We serviced a
KENMORE LAUNDRY CENTER++
Model 41798702891
Near Clearwater, MN 55320
Seth
Job Details: 03/08/2023
"Tenant Lydia 320.330.3720. The dryer does not tumble, the idler failed and belt snapped. I will need to pull the laundry center to complete repairs. No VM for landLord, ; saved tckt"
We serviced a
ZLINE++ RANGE
Model RG36
Near Eden Prairie, MN 55346
Adam
Job Details: 03/08/2023
Customer wanted recall parts install. Called Techline because the bottom burner was different. Added photo to show if I added spacer they recommend. Looks like on this model its missing a part or cant be moved. Tech line said dont move it. Just do the broil element then. Long as there is a gap. There is a gap but the gap is behind cavity. Tested unit seams to be working properly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Elk River, MN 55330
Matt
Job Details: 03/08/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found junk in the drain pump. Cleaned out pump and tested. Washer is now working and draining great. Washer is now fixed. If they have issues with it draining again, we need to order and go back with a drain pump part number WH23X28418. Washer is now fixed."
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Eden Prairie, MN 55346
Adam
Job Details: 03/08/2023
"Customers states display is bad. Verified complaint. Display has random numbers not work properly or go blank. Which makes it hard to read or know what your doing. Would need key pad assembly ACM72981018. Was over amount and was told they will replace unit. ; snapped 4 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model PSHS6RGXBDSS
Near Eden Prairie, MN 55347
Adam
Job Details: 03/08/2023
Customers complaint leaking water and tasting funny. Found the water valve is leaking and a line is cracked. We dont carry this valve on truck stock. Quoted customer blue book for repair. Also will try to steam the lines to clean them. Ordered WR57X10070 from Sundberg ; ordrd 1 WR57X10070 (I/M VALVE - WATER INLET)
We serviced a
GE REFRIGERATOR
Model PSC23MSTCSS
Near Chanhassen, MN 55317
Adam
Job Details: 03/08/2023
Unit not cold and makes a loud clunk noise randomly. Verified complaint found the fridge and freezer warmer was then normal. The freezer evap cover was all frosted. Removed cover and evap is all frosted up because of a defrost issue. Tested the defrost heater and it was bad. The clunking noise is from the compressor turning off and on. The compressor is starting to fail. Customer is going to replace fridge because of the compressor
We serviced a
GE COOKTOP++
Model CGP350SET3SS
Near Clearwater, MN 55320
Seth
Job Details: 03/03/2023
I replaced 2 valves and cleaned the cook top. It is now fixed.
We serviced a
WHIRLPOOL DRYER
Model WGD72HEDW0
Near Monticello, MN 55362
Seth
Job Details: 03/03/2023
"Customers complaint was he can set it up to run the timer while countdown, but it never throws an error code, and it never tumbles. The solder point on the motor relay was bad on the main control board. I quoted it both ways both with a new board and with reworking his existing. He went for reworking his existing. I watched him tested the dryer. It had a good heat and ran for 10 minutes no problem."
We serviced a
LG REFRIGERATOR
Model LMXC23746S/00
Near Rosemount, MN 55068
Delton
Job Details: 03/03/2023
Found that is getting 1f error which means ice fan is not running. Also customer getting noise from evaporator fan in freezer. Customer approved estimate for evap cover assembly also is a service bulletin for icing up. The LED light for crisper drawer not working. I tested LED and no power. I switch led with freezer drawer and crisper and the LED assembly works. I tested power on top of freezer door and i get 12vdc but found that wires inside door are shorted and I wires from top to bottom does not ohm out. I informed customer that only way to fix that is to replace door. Customer didnt want to do that.Customer did approve estimate for evaporator cover assmebly. Ordering part and rescheduling.; ordrd 1 Aeb72913935 (Freezer Evaporator cover assmebly)
We serviced a
KENMORE WASHER
Model 796.402729
Near Saint Michael, MN 55376
Phillip
Job Details: 03/03/2023
The customer said the washer is loud when it spins. The basket also wobbles up and down. I verified the basket is loose and when you spin it the bearing is loud. I advised the customer the bearing is bad and its cheaper to buy a new washer. I advised he can still use in until head ready to replace it.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Minneapolis, MN 55422
Nate
Job Details: 03/03/2023
"Washer, according to tenant isnt agitating. They didnt realize it does a slow agitate before the heavy agitation. Works great. Nothing to fix."
We serviced a
GE DISHWASHER
Model GDT655SMJ4ES
Near Becker, MN 55308
Seth
Job Details: 03/03/2023
I replace the heater assembly that was leaking and updated software. I tested it and I watching it. Running a light load for 15 minutes. the dishwasher is now fixed.; pckd up 1 Wd05x23763 (Heater)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW
Near Rogers, MN 55374
Adam
Job Details: 03/03/2023
Customers complaint not cooling good enough been getting worse and worse. Customer was describing something like a slow leak. Or a defrost issue. Unit wasnt built up with frost or anything also found the back suction line to the compressor had frost built on it. So there is a sealed system issue. Probably a restriction. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Eden Prairie, MN 55347
Adam
Job Details: 03/03/2023
Installed both new boards again. Last time my SmartHQ wouldnt hook up this time its reading correctly. Also the board looked different. Must have had a defective board
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Carver, MN 55315
Adam
Job Details: 03/03/2023
"Unit was making loud noise during tumble. Disassembled unit and found a bad roller. Quoted customer for replacement kit. He approved a quoted price and installed parts then tested. Unit is now working properly and sounds proper.; used 1 4392065 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock"
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Rosemount, MN 55068
Delton
Job Details: 03/03/2023
Found that the child lock was on and none of the buttons were responsive. I showed customer how to turn on/off child lock and dishwasher starts and is running and working good.
We serviced a
LG WASHER
Model WM8000HWA
Near South Saint Paul, MN 55075
Delton
Job Details: 03/03/2023
"Found that drain pump fins broke off motor shaft. Customer approved estimate. Replaced drain pump, tested and washer drains. There was gunk on the glass so it appears that was breaking the seal causing slow leak from center of door. Cleaned it, ran test and no leaks as im here. Washer is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
LG WASHER
Model WT7300CW
Near Edina, MN 55424
Nate
Job Details: 03/03/2023
Replaced bad user interface. Was unable to find customer when I was done. Called and left message for them to call to make payment when they can today
We serviced a
ELECTROLUX DRYER
Model EFME627UIWI
Near Minneapolis, MN 55403
Nate
Job Details: 03/03/2023
"Dryer is running loud, rumbling, and taking a long time to dry towels. Found the blower wheel broken off the motor, with the blower wheel shaft fused to the motor shaft. Replaced both today and vacuumed out lint and oiled rollers. Runs and heats great now. Very quiet."
We serviced a
FRIGIDAIRE MICROWAVE
Model FPBM3077RFB
Near Minneapolis, MN 55410
Delton
Job Details: 03/03/2023
Replaced with choke kit and filter board. Tested and microwave turns on and is heating and working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RS253BAWW/XAA
Near Minneapolis, MN 55424
Delton
Job Details: 03/03/2023
Refrigerator evaporator is frosted up behind the water tank. I put refrigerator in test mode and im getting 120v to heater at the board. I ohm out heater at 98ohms. I pull 1.18 amps. Defrost thermistor appears to read correctly when encased in ice. So heater is coming on which means only thing left is the defrost sensor.Customer is upset that same issue is happening and believes that it wasnt fixed originally.I ordered part and scheduled customer anyways. Informed customer that refrigerator will need to be unplugged and doors open 24 hours to defrost so i can gain access to evaporator.Send to PW can decide on discount?; ordrd 1 Da32-10105r (Defrost thermistor.)
We serviced a
GE DISHWASHER
Model PDT715SFN0DS
Near Osseo, MN 55311
Phillip
Job Details: 03/03/2023
The customer said the dishwasher leaks a lot of water from the bottom. I started the dishwasher and as water was filling water started to leak out of the pump to sump hose. The connecting hose has a hole in it. Today I replaced the wash pump. I ran it and it does not leak. I left the old part with the customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Maple Grove, MN 55311
Phillip
Job Details: 03/03/2023
The left rack adjusters on the upper rack was broken. I replaced the rack adjuster and now its working good. ; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Chaska, MN 55318
Adam
Job Details: 03/03/2023
Installed drain pump from last diagnosis. Once installed. Tested multiple times to make sure it was draining properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TS9
Near Minneapolis, MN 55414
Nate
Job Details: 03/03/2023
Has sporadically not cooled. I turned the control to the coldest setting and compressor and fans started and evaporator frosted over. Temps were 70 in fresh food and 60 in freezer. Ordered a new cold control. Coming back Tuesday to install. ; ordrd 1 241537103 (Cold control)
We serviced a
THERMADOR++ REF BUILT IN++
Model T36BT820NS/12
Near Minneapolis, MN 55436
Delton
Job Details: 03/03/2023
"Evaporator fan wasnt running. I replaced freezer evaporator fan and freezer door switch. I can confirm the fan is running. I did not replace board as the fan seemed to be the issue. Please follow up with customer over the weekend and call on Monday to verify that ice is being made, more than one dump a day.; saved tckt , states that autho needed"
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Chaska, MN 55318
Adam
Job Details: 03/03/2023
Ice maker is working on arrival and no error codes. Customer wants to past on repairs for now. Said it could definitely come back. He wants to wait it out said Ill be returning the part though because its a really expensive part and if it happens again later on might be a trip charge again.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Excelsior, MN 55331
Adam
Job Details: 03/03/2023
Unplugged unit installed new parts from last diagnosis and checked the board to make sure everything is plugged in correctly. Everything is good. Reassembled unit after install. Tested for codes no codes present
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS22QAAL10
Near Maple Grove, MN 55369
Phillip
Job Details: 03/03/2023
The fridge was not plugged in when I arrived. I plugged it back in. Just lights came on but no fans or compressor. I jumped the thermostat but its still not working. I could hear the relay on the defrost board clicking. I removed the board and found a bad solider spot on the board. I repaired the solider and put the board back in. Now its cooling and the fans run. I advised the to wait until tomorrow to food in.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XES1
Near Minneapolis, MN 55437
Delton
Job Details: 03/03/2023
"Replaced evaporator fan motor, tested and it now is running and blowing air around. Refrigerator is cooling and working good."
We serviced a
WHIRLPOOL DRYER
Model LGR8648PW0
Near Champlin, MN 55316
Phillip
Job Details: 03/03/2023
The customer said after Matt was here the problem got worse. I verified the motor was bad. I was able to replace just the motor and not the blower wheel. The dryer is working good now.
We serviced a
ASKO++ DISHWASHER
Model D5634
Near Blaine, MN 55449
Phillip
Job Details: 03/03/2023
"The customer complaint is the dishes are not getting clean, its wet and gunky inside. I ran the dishwasher and verified its filling with the right amount of water. Both spray arms do spin. I put a coffee cup right side up on the top rack and after 2 minutes it was full of water. The dishwasher was sudsy without adding soap. I told the customer how to clean it with oil and then use a glisten dishwasher cleaner to clean the dishwasher. The customer was using a soap designed for hard water. I advised her the water is soft so dont use that one. The customer bought the hard water soap by accident and will stop using it. No other issues found with the dishwasher."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Clear Lake, MN 55319
Seth
Job Details: 03/03/2023
"I replaced the board and pump. I tested and it started well but they have miserably slow water supplies. She will confirm it finished the cycle. The unit did not finish instead, it started making a noise that they had heard previous to the board failure so she unplugged it. I returned back to the site to find the splotch was not being actuated by the actuator, and it had stripped gears. Please get authorization if need be for the two additional parts and note, this will take a few hours because I will have to sit on site and wait for her water pressure to fill the machine ; ordrd 1 W11212745 (Actuator) and 1 W10721967 (Spkutch)"
We serviced a
KITCHENAID RANGE
Model KGSS907SWH02
Near Minneapolis, MN 55406
Nate
Job Details: 03/03/2023
Neither spark ignitor is sparking. Quoted for new spark module board. Coming back Tuesday to install. ; ordrd 1 WPW10331686 (Spark module board)
We serviced a
KITCHENAID WALL OVEN++
Model KEBK171SBL04
Near Mound, MN 55364
Adam
Job Details: 03/03/2023
Customers complaint is unit not heating well. Verified complaint found that the broil element was working and the bake element wasnt. Pulled unit out to test. Bake element. Bake element tested open and needs to be replaced. Quoted customer bluebook for part and labor and rescheduled for Tuesday. ; ordrng 1 WPW10207398 (ELEMENT - BAKE (STANDARD))
We serviced a
GE RANGE
Model JGBP79WEV4WW
Near St. Cloud, MN 56301
Seth
Job Details: 03/03/2023
I cleaned and adjusted the burners as well as replacing the spark module. I tested it and it is igniting as designed. check 1 is a trip charge.; pckd up 1 Wb13k25 (Spark module)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TE1
Near Sartell, MN 56377
Seth
Job Details: 03/03/2023
"Frosted over, the adaptive defrost controller looks to be at fault. Connie know its in factory warranty she will work with Frigidaire to repair. If she needs us to do the job quote with defrosting labor."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Maplewood, MN 55119
Nate
Job Details: 03/03/2023
The fan in the freezer has been running loud. Replaced the fan motor and blade that SQT sent to customer. Runs quiet now.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZO
Near St. Cloud, MN 56301
Seth
Job Details: 03/03/2023
"The New dishwasher is within 1 year of its warranty. This odd not covered, he will work with Maytag for the broken racks and leak."
We serviced a
DANBY REFRIGERATOR
Model DAG026A1BDB
Near Minneapolis, MN 55448
Phillip
Job Details: 03/03/2023
The customer complaint is the fan makes a rattling sound. I removed the fan cover and made sure the 2 mounting screws for the fan are tight. I ended up remote fan. With the fan out and Im my hand its quite and has not vibration. The problem is the back of the fan sticks out and the back of it sits in a little hole that has been formed into the plastic liner. The back of the fan rubs and vibrates against the plastic liner. The only thing I can do is fill the hole with putty. I filled the hole with putty and put some on the fan bracket. I put the fan back in. The vibration sound is better. If it comes back there is no fix. Another fan will do the same thing. The customer was happy with the sound.
We serviced a
GE MICROWAVE
Model ZSC1201NSS01
Near Shoreview, MN 55126
Nate
Job Details: 03/03/2023
"Not running or heating. Found a bad primary monitor switch. Replaced it, used oven cart. Runs and heats great now. ; used 1 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM78W54N/10
Near Elk River, MN 55330
Phillip
Job Details: 03/03/2023
Dishwasher is giving the E9 not heating fault code. I put in diagnostics and ran the test and when it should be heating it stop and give the nine. Im getting power to the heater and the heater is open. ; ordrd 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)
We serviced a
LG WASHER
Model WM3700HWA/02
Near Sartell, MN 56377
Seth
Job Details: 03/02/2023
Wont work unless you Pericles it after a load is run. Blown capacitor on the control board. Parts on order.; ordrd 1 EBR74282086 (Board)
We serviced a
ELECTROLUX DRYER
Model EIED50LIW0
Near St. Cloud, MN 56303
Seth
Job Details: 03/02/2023
"E64 error, it heats great but the vent was 100% plugged. The lint trap filter was waxed over. The customer will clean the vent before further use. The dryer was working as designed."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details: 03/02/2023
Found that power board is just clicking causing both drwaers to just flash continuously. Dishwasher not responsive. Power board has power but is shorted. Also customer said before that the top drawer would sometimes not open. Customer wants the lid actuators replaced as well. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 522085 (Lid actuactor) and 1 524136p (Power board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Otsego, MN 55330
Adam
Job Details: 03/02/2023
Customers complaint unit leaking and flooded house. When I got there the house has been gutted for repair and dishwasher wasnt hooked up and cabinets were removed. Rehooked dishwasher up then tested ran unit for over 20 min on normal cycle and no leaks. Then put unit in test mode and let it run. No leaks had unit running for total of 50 minutes and no leak. Let customer know I can not find any leaks showed customer that it was dry. Let her know they could put something underneath to see if it would leak later on on the cycle.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0B
Near Albertville, MN 55301
Adam
Job Details: 03/02/2023
Unit would trip breaker at end of cycle. Unit was hardwired to a gfi. Put unit in test multiple times to run the drain pump. Motor. Heater. Fan. Dispenser. And never popped the breaker. Let unit run for over 20 minutes it was working fine. Customer is going to wire cord and plug it into a different outlet and see what happens.
We serviced a
ELECTROLUX DRYER
Model EIMGD60LT3
Near Hanover, MN 55341
Phillip
Job Details: 03/02/2023
The customer said that the display was blanket and was not showing the cycles. Today its now working fine. She also said it takes long time to heat. I pulled the filter out and it had a film build up from dryer sheets. I cleaned the filter and then tested the heat. With the filter in the high heat was 134 and when I removed the filter is got 148. I then tried the sanitize heat and that got up to 155. The dryer vents on a outside easel and airflow outside is perfect. I wanted to give a quote for the control panel but I could not locate the part in stock. Console control board 809160403; saved tckt
We serviced a
MAYTAG DRYER
Model MGDC200XW2
Near Hanover, MN 55341
Phillip
Job Details: 03/02/2023
"The customer said the dryer does not heat at all. I selected a time dry and started the dryer. I do not hear the coils buzz and it never heats up. I removed the back cover and tested all the fuses and thermostats, everything tested good and I think the service person here replaced them and the igniter. I jumped the door switch and ran the dryer. I checked for 120 volts from the blue wire at the gas coil and then to ground, I get zero volts. The timer is also noisy when it runs. I moved the timer know a little and then I got 120 volts and the ignitor started to glow. If I held the timer knob in one position the dryer started to heat. The issue is 100 percent with the timer. The timer needs to be replaced. I cannot locate the part to order. Please research and contact the customer. Timer W11043385; saved tckt"
We serviced a
LG WASHER
Model WT1501CW
Near Medina, MN 55340
Phillip
Job Details: 03/02/2023
The pulsator does not agitate back and forth. I found the center bushing was stripped and loose into the pulsator. Today I removed and replaced the pulsator with the new one. I started a cycle and verified the new pulsator is agitating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXLS03
Near Fridley, MN 55421
Nate
Job Details: 03/02/2023
"Not making ice or dispensing water. Found it had a bad optics board and water valve. Also ran new water line from the dispenser to the valve because the old line was leaking. Cycled the icemaker, now it filled with water, and the optics board is solid and not blinking like before. And dispenser dispenses water. ; used 1 W10408179 (VALVE), and 1 W10757851G (ICEMAKER OPTIC BOARD) from stock"
We serviced a
LG DRYER
Model DLGX3901B
Near Plymouth, MN 55447
Phillip
Job Details: 03/02/2023
The issue is the lint screen guide and the lint screen are broken. I opened the bag the new parts came in and found the filter guide is broken. I put all the parts in anyways to make sure it all fits and there are no other issue. Well I found the filter guide is not only broken but its the wrong one for this dryer. The filter does not sit down flush like it should. I compared to the old filter guide housing and they are different. I verified the part number is correct. I will order a new filter guide housing. Once I get it and I have verified its not broken and its the right one I will notify the office to call the customer. I left all the new and old parts at the house. I added pics of the parts. ; ordrd 1 MCK49049101 (Lint filter guide)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHF2399MF6
Near Chaska, MN 55318
Delton
Job Details: 03/02/2023
Found that this has insulation that breaks down and ice builds up on back of refrigerator (see picture) I showed customer i told him at one time someone knew of this issue as they tried to put insulation foam around the water lines. I informed customer that it is not repairable but they could try and add thick piece of foam on along the back of refrigerator to extend the life of it.Customer will purchase new refrigerator.
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Plymouth, MN 55447
Phillip
Job Details: 03/02/2023
The customer complaint is the dishwasher does not dry the dishes. The customer just ran a load so the dishwasher was full of dishes and everything was wet but they were very hot. I noticed they were out of rinse aid. They said they have been out of it for maybe a month. I slid the dishwasher out and clamped my meter around the red wire for the heater. I ran the diagnostic test and in the heat test I was getting 9 amps. I advised the customer there are no fault codes and the heater is working. I advised them to refill the rinse and try it again.
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Victoria, MN 55386
Adam
Job Details: 03/02/2023
Unit wont run a cycle or spin. Verified complaint. Hooked up SmartHQ to look for error code. Was getting two different error codes for the inverter board. Cleared codes. Put unit in diagnostic with SmartHQ and would never be able to spin could hear it try but not enough juice. Went back to the errors and the inverter board errors came back. ; ordrng 1 WH22X34657 (INVERTER ASSM)