We serviced a
GE REFRIGERATOR
Model PFS22SIBSS
Near Eden Prairie, MN 55344
Delton
Job Details:
11/11/2021
"Refrigerator was cooling as Im here. Found that freezer basket was not inserted in door correctly and causing door not to close easily. Adjusted basket and door now closes easily. ALso water line was brittle and cracked and was leaking. Replaced water line and connection, tested and no leaks. Refrigerator dispenses and ice maker cycles and fills. Refrigerator is working good."
We serviced a
LG DRYER- ELECTRIC
Model DLGX3701W
Near Minneapolis, MN 55424
Delton
Job Details:
11/11/2021
Customer says taking 2 cycles to dry clothes and some clothes will have small rips/holes in them. I tested temperature inside dryer and was getting up to 270 degrees. I disconnected dryer vent and cycles heat normally. Explained that vent is clogged and not venting out correctly and that the heat could be getting too hot on back wall vents causing small burns/holes in the clothes since i did not find any burrs that could be catching the clothes.
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Minneapolis, MN 55424
Delton
Job Details:
11/11/2021
Customer said that microwave was sparking inside after 5-10 seconds. As Im here i cannot replicate that issue. Boiled several cups of water and found no issues. I suspect maybe something like piece of tinfoil was maybe stuck on cup that caused sparking if problem continues she will all back.Customer signed up for appliance protection plan.
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Eden Prairie, MN 55347
Delton
Job Details:
11/11/2021
"Found that the dishwasher will fill, drain fill, drain then error out. The flow sensor/float assembly part is bad and machine doesnt know how much water is in dishwasher. Also door seal is bad and leaks. "
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR399LXGT2
Near Burnsville, MN 55306
Delton
Job Details:
11/11/2021
"Found that the broil element is find, not getting power to element. Found that the relay (pictured) contacts were sparking. I cleaned the contacts, tested and broil now is working and heating.If problem continues the control board would need to be replaced (part# 6610170 NLA)"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WEE730H0DW0
Near Rogers, MN 55374
Matt
Job Details:
11/10/2021
"Customer complaint is, NOT HEATING TO SET TEMP. Inspected and tested. Found the bake element is burnt out. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Elk River, MN 55330
Phillip
Job Details:
11/10/2021
When the dishwasher starts to spray water leaks out the door. I found the lower spray arm is split and water is shooting out the center of it. The customer is going to replace the bottom spray arm.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME517STT0
Near Elk River, MN 55330
Phillip
Job Details:
11/10/2021
"The drum would not spin when the dryer runs. The belt was broken. I replaced the belt. Its working good now. ; used 1 137292700 (BELT) from stock, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Minneapolis, MN 55426
Nate
Job Details:
11/10/2021
"Icemaker not making ice. Replaced broken bin, Icemaker, used sealant, replaced drain, adjusted water line, and replaced door gasket."
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4107331
Near Elk River, MN 55330
Phillip
Job Details:
11/10/2021
The whole washer is completely dead. Im getting 120 V to the main board the red light on the main board is out. The main control board needs to be replaced. Ordering the main board.; ordrd 1 EBR78499602 (Main control)
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS7
Near Hopkins, MN 55305
Nate
Job Details:
11/10/2021
Installed new main control. Oven heats great and is much brighter now on the display.
We serviced a
FRIGIDAIRE FREEZER
Model UPRIGHT FREEZER
Near Saint Michael, MN 55376
Phillip
Job Details:
11/10/2021
The freezer compressor is running but its not building up a good frost pattern. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM04
Near Minneapolis, MN 55431
Delton
Job Details:
11/10/2021
Found that evaporator is partially defrosting. Top half is ice block. Defrost thermistor is shutting off heater too early. Ordering part and rescheduling.; ordrd 1 WPW10383615 (Defrost thermistor)
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, MN 55123
Delton
Job Details:
11/10/2021
Not draining. Found that there was pumpkin seed stuck in drain line. Tested and dishwasher now drains and is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Chanhassen, MN 55317
Phillip
Job Details:
11/10/2021
"There is frost coming out the fresh food evap cover. They will need the evaporator cover, thermistor, drain kit and heater. They also want a quote to get the ice maker update kit replaced.. ; states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Minneapolis, MN 55424
Nate
Job Details:
11/10/2021
"Dishwasher dead. Had a smoked control board and wire harness. Put new terminals on wires, installed new board, but was still dead. Circuit coming to dishwasher is dead. I plugged dishwasher into another outlet with my cord and it runs great.; pckd up 1 W11035586 (Control board)"
We serviced a
KENMORE WASHER FRONT LOA
Model 110.2125211
Near Minneapolis, MN 55426
Phillip
Job Details:
11/10/2021
The main drive pulley nut was loose so the pulley has fallen down and was rubbing on the belt guard. I pushed the pulley back up and put loch tite on the threads. I made sure the nut was tight. Ran the washer on all cycles. Tested good.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9606AYW
Near Maple Plain, MN 55359
Seth
Job Details:
11/10/2021
Failed belt was replaced. Dryer is now working as designed.; used 1 341241 (BELT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF0A
Near Maple Grove, MN 55369
Seth
Job Details:
11/10/2021
I20 error and not draining. Upon arrival and inspection I found the siphon brake had a blockage. I cleared it and tested with a rinse cycle. The dishwasher ran as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Minneapolis, MN 55424
Nate
Job Details:
11/10/2021
Not dispensing water. Replaced the bad filter head assembly. Works great now.
We serviced a
AMANA RANGE- ELECTRIC
Model AER6303MFS2
Near Eden Prairie, MN 55346
Phillip
Job Details:
11/10/2021
The burners are cycling on and off. The electric burners will cycle on and off to maintain the desired set temp. Everything is working as it should.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEB
Near Rogers, MN 55374
Matt
Job Details:
11/10/2021
"Customer complaint is, NOT MAKING ICE AND FREEZING FOOD IN BACK OF FRIDGE AND IT'S SET AT 45. Customer said it only freezes when the refrigerator is really full. Inspected and tested. Damper assembly is working great in test mode. I think the problem is just with the way the refrigerator is loaded. Found the ice maker had failed. Quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED55IIW2
Near Otsego, MN 55330
Matt
Job Details:
11/10/2021
"Customer complaint is, NOT STARING AGAIN. Inspected and found the control panel flashes and then turns off. Needs a new control panel. Installed new control panel and tested. Dryer is working great. Dryer is now fixed."
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.4254231
Near Elk River, MN 55330
Matt
Job Details:
11/10/2021
"Customer complaint is, FR BURNER NOT WORKING. Inspected and tested. Found the FR burner switch has failed. Installed new switch and tested. Burner is working great. Range is now fixed."
We serviced a
ELECTROLUX RANGE- ELECTRIC
Model EW30ES65GSG
Near Eagan, MN 55122
Delton
Job Details:
11/10/2021
"Customer says range will randomly beep at any intermittent times and will happen even when range is not in use. Customer will then need to shut off breaker and wait for 15 minutes and then will work for maybe 10 minutes or couple of days.Error is not happening when im here, all functions are working good. ; saved tckt"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW1
Near Apple Valley, MN 55124
Delton
Job Details:
11/10/2021
"Replaced gas valve assembly, tested and dryer is heating and working and working good. Tested for leaks with bubbles and did not find any leaks. Dryer is working good."
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FLCE7522AW0
Near Minneapolis, MN 55407
Nate
Job Details:
11/10/2021
"Not running. Has a bad lid lock. Ordered, coming back tomorrow to install.; ordrd 1 137353300 (Lid lock)"
We serviced a
MAYTAG MICROWAVE
Model MMV5165BAS
Near Eden Prairie, MN 55347
Delton
Job Details:
11/10/2021
"Found that plug was partially plugged in. I fully plugged into outlet microwave powered on, tested and microwave is heating. I tested 3 cups of water and boiled each time. Microwave is working good as Im here."
We serviced a
KENMORE DRYER- GAS
Model 40299032010
Near Minneapolis, MN 55405
Nate
Job Details:
11/10/2021
"Not tumbling. Broken pully and belt. Replaced and vacuumed out lint and dog fur. Runs great now.; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Big Lake, MN 55309
Matt
Job Details:
11/10/2021
"Customer complaint is, WAS GETTING HOT BUT NOT DRYING CLOTHES CHECKED VENTS & DUCT WORK ALL CLEAR. Inspected and tested. Found the blower wheel pulley has fallen off. Its not damaged so I quoted customer to reinstall and vacuum out inside of dryer. Customer approved work. Reinstalled blower wheel pulley and vacuumed out inside of dryer. Tested and its heating great and cycling between 230F and 115F. Dryer is now fixed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Big Lake, MN 55309
Matt
Job Details:
11/10/2021
"Customer complaint is, DOOR MSG ERROR. Inspected and tested. Found the interlock door switches have failed. Quoted customer to install new switches. Customer approved repairs. Installed new interlock switches and tested. Microwave is now fixed. ; pckd up 1 W11252187 (Interlock) and 1 W11252186 (Interlock)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS2
Near Chaska, MN 55318
Phillip
Job Details:
11/10/2021
The washer is not draining. I found the drain basket was clogged with stuff and a mask. I cleaned it all out and ran the washer. It works good and drains.
We serviced a
KENMORE RANGE- GAS
Model 79031073100
Near Saint Michael, MN 55376
Seth
Job Details:
11/10/2021
"Triple crown burner not simmering, and bake option not keeping temp or lighting well. I replaced the failed ignitor and tested the bake option it worked perfectly. They will get back with us if they want to tackle the surface burner. Quote and pricing attached.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG RANGE- GAS
Model LRG3081ST
Near Saint Michael, MN 55376
Seth
Job Details:
11/10/2021
Not heating consistently and long pre heat times. Failed ignitor was replaced. I tested the range it is now fixed. Please call and collect payment customer was away from home.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Minneapolis, MN 55409
Delton
Job Details:
11/10/2021
"Found that the dishwasher had bunch of broken glass that was jamming the drain pump. Cleaned out broken glass, tested and dishwasher drains and is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW2
Near Burnsville, MN 55337
Delton
Job Details:
11/10/2021
"Replaced lid lock, tested and now locks every time and starts cycle. Balanced washer, and informed customer how to use clean cycle to rid of smell. Washer is working good."
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS3B
Near Minneapolis, MN 55401
Nate
Job Details:
11/08/2021
"Dishwasher stops prematurely and sometimes randomly keeps running. Doesnt always drain. Ran it through test mode for a half hour and all the components work well, no error codes. Based off of what it is doing and the technician guide I quoted customer for new controls."
We serviced a
LG REFRIGERATOR
Model LFX28968ST
Near Minneapolis, MN 55428
Nate
Job Details:
11/08/2021
"Needs a new water valve, and the compressor has failed. Evaporator has a big ice ball in upper corner. Not cooling in unit. No frost on evaporator. Needs a new compressor and water valve."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS
Near Becker, MN 55308
Phillip
Job Details:
11/08/2021
After testing we found the main board is not sending out the 5 volts dc to the inverter. Quoted for parts and labor. Customer will call us back if she wants it fixed. DA41-00620D main board
We serviced a
BOSCH MICROWAVE
Model HMC80152UC/04
Near Minneapolis, MN 55418
Nate
Job Details:
11/08/2021
Not heating. Found a bad micro switch holder. 4 dollar part. Customer is buying it and installing it himself. Jumped the door switch and it heated great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55426
Nate
Job Details:
11/08/2021
Door not closing. Had to adjust hinge. Also adjusted how it was installed. Works great now.
We serviced a
KENMORE DRYER- GAS
Model 11073952102
Near Elk River, MN 55330
Phillip
Job Details:
11/08/2021
The dryer is not heating. After running for a while we found the gas coils are failing. We replaced the gas coils and hooked the dryer back up. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FWX833AS1
Near Eagan, MN 55121
Delton
Job Details:
11/08/2021
Found that transmission is leaking oil which got onto pulley and belt causing belt to slip and motor burning the belt. I informed customer the due to transmission leaking oil i can clean it up and replace belt and might buy some time but wouldnt fix it for long term. Customer wants to running for now and will give him time to get another washer. Ordering part and rescheduling.; ordrd 1 134511600 (Belt)
We serviced a
BOSCH DISHWASHER
Model SHE43P06UC/59
Near Minneapolis, MN 55417
Nate
Job Details:
11/08/2021
Door coming apart. Put new screws in the door. Works great now.
We serviced a
GE RANGE- GAS
Model PGS908SEP3SS
Near Eden Prairie, MN 55346
Phillip
Job Details:
11/08/2021
The bake ignitor was not working. I found the bake ignitor was bad. I replaced the bake ignitor. The oven is heating up good. ; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Minneapolis, MN 55407
Nate
Job Details:
11/08/2021
Keeps running. Replaced the bad start switch today. Only runs when you have it on a cycle. Works great now.
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.933319
Near Chaska, MN 55318
Phillip
Job Details:
11/08/2021
"We found the front left burner and burner Receptacle had shorted. This had nothing to do with my repair. I replaced the front left burner and receptacle. Tested good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4392061 (COIL BURNER KIT) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW6620HC2
Near Maple Grove, MN 55369
Seth
Job Details:
11/08/2021
Customer complained that the front load washer leaks. Upon rival and inspection I found the unit again with polluted with dog hair keeping the door from ceiling on the bottom. See pictures for details. This is a cleanliness and cleaning issue of general maintenance and upkeep of the washer. As previously stated this washer is the wrong washer for this application and they will continue to have these type of problems because of how its being used.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF1
Near Eden Prairie, MN 55346
Phillip
Job Details:
11/08/2021
When you press the dispenser paddle the dispenser continues to dispense. Its the same issue as before. Im ordering the dispenser module. Part is under warranty. .; ordrd 1 242074223 (Module)
We serviced a
KENMORE REFRIGERATOR
Model 79575283401
Near Long Lake, MN 55356
Phillip
Job Details:
11/08/2021
The ice maker was not working and water had been leaking inside. Found black residue in the ice mold and cubes stuck. We replaced the ice maker and cycled. All tested good.
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Osseo, MN 55369
Seth
Job Details:
11/08/2021
Not starting light flashes. Failed control board was found. I replaced failed control Board and tested. The dishwasher is now fixed.
We serviced a
KITCHENAID DISHWASHER
Model KUDL15FXSS5
Near Minneapolis, MN 55408
Delton
Job Details:
11/08/2021
"Fixed leak reason last time. And this time replaced water valve, tested and washer fills fully and has enough water to clean efficiently. Dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Rogers, MN 55374
Seth
Job Details:
11/08/2021
"Icemaker frozen up and compressor gets very loud intermittently. Upon arrival and inspection I found a Samsung French door Fridge that has a manufacturing defect with the icemaker assembly. The ice maker issue is not covered by Lowes, its a manufacturing defect. The compressor is a very loud per the customers description. I was unable to duplicate the error but its obvious when compressor is running at higher speeds and pressure is high the unit could get very loud. The Fridge needs a compressor to fix the noise complaint.; saved tckt"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Rogers, MN 55374
Seth
Job Details:
11/08/2021
"Washer fills up with water all the time it drips.Stored errors. FOE4 - water temp error, f3e2 - water temp, F0E3, overload, F8E3 overflowing. Upon arrival inspection I found the machine was dripping and leaking water. It needs a valve assembly. Part number is W11172234..; saved tckt , states that autho needed"
We serviced a
AMANA DRYER- ELECTRIC
Model ALE230RAW
Near Elk River, MN 55330
Matt
Job Details:
11/05/2021
"Customer complaint is, TUMBLES OK, NO HEAT. Inspected and tested. Found the heat selection knob was on no heat. Turned it to heat and its heating great, but cycling too hot. I disconnected the vent on the back of the dryer and Im getting 30 mph air flow and with vent disconnected its cycling between 215F and 125F. Outside vent goes out the roof so I cant check it. The problem is with the vent. Advised customer to have vent cleaned before they use the dryer."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model JB64MP1BS
Near Apple Valley, MN 55124
Delton
Job Details:
11/05/2021
Found that terminal was burnt off on the burner. Was able put new therminal and secure wire. Burner is heating.
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model GLEB27S7CBA
Near Minneapolis, MN 55427
Nate
Job Details:
11/05/2021
"Has bad relays on bake and broil. Phil can you please order the relays, I emailed you pictures. Set appointment to return once we have an estimated date to receive the relays.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400SU0
Near Rogers, MN 55374
Matt
Job Details:
11/05/2021
"Customer complaint is, NOT SPINNING AND/OR WASHING F06 ERROR. Inspected and tested. Found the drum has play in it and the door boot is twisted. Also the MCU has failed. The bearing has failed, so this washer needs to be replaced."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF350ANW/XAA01
Near Saint Michael, MN 55376
Matt
Job Details:
11/05/2021
"Customer complaint is, WONT DRAIN IF DONT EMPTY FILTER EACH LOAD DOOR SEAL DAMAGED & HAS SLOW LEAK UNDER THE UNIT. Inspected and tested. Found the door boot is ripped and leaking really bad into the pedestal and then onto the floor underneath. I ran the washer through a rinse and spin and worked great. Quoted customer to install new door boot. door boot part number DC97-14932F."
We serviced a
AMANA RANGE- GAS
Model ARG7302WW
Near Otsego, MN 55362
Matt
Job Details:
11/05/2021
"Customer complaint is, OVEN WONT LIGHT. Inspected and found the ignitor has failed. Quoted customer to install new ignitor. Customer approved repairs. Installed new ignitor and tested. Ignitor glows but doesnt light unless you turn on a burner. Customer said that its been doing that for a long time. The oven knob on the control panel is really touchy and makes a lot of clicking noise when you turn it, and sometimes when your not touching it. It could sound like its shorting. Its attached to the board. I let the customer know that to replace the board and gas valve which says its NLA is going to cost a lot more than the oven is worth. Customer is going to use as is for now and will replace it when it fails again. ; used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFD
Near Otsego, MN 55330
Matt
Job Details:
11/05/2021
"Customer complaint is, TEMPS ARE WEIRD AND ALARM WENT OFF 27 THEN 36 NOW 10 DEGREES. KEEPS FLUCUATING. Inspected and found the temperatures were at -3F. Inspected evaporator and everything looks good. Im pretty confident that the compressor is failing. I put a hard start kit on the compressor and told the customer to watch it and if they continue to have issues the compressor will have to be replaced. I did not charge the customer any extra for the kit. ; used 1 URCO410 (START KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Monticello, MN 55362
Phillip
Job Details:
11/05/2021
I verified the fan was not working. I replaced the evaporator fan and defrosted the drain. It all working good now.
We serviced a
GE REFRIGERATOR
Model PSB48YSXASS
Near Minneapolis, MN 55442
Phillip
Job Details:
11/05/2021
Water is leaking down from the ceiling in the fresh food compartment . I found ice and water sitting in the evaporator drip pan under the evaporator. Water is not running over to the drain. The suction line had ice accumulating on it. I found a service bulletin that addresses the issue. The part they say to install was already installed but not siliconed in per the instructions. I contacted GE to make sure there was nothing else to be done. They just said to follow the bulletin. I followed the instructions in the bulletin and made a couple more adjustments. If this continues the evaporator with the foam bottom may need to be replaced. WR85X10088
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9264HQ0
Near Hopkins, MN 55305
Phillip
Job Details:
11/05/2021
The washer does not advance on some cycles. I found that even when the lid was closed the switch was not closing. I replaced the lid switch and now its working great on all cycles. ; used 1 3949247V (LID SWITCH) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200PT1
Near Apple Valley, MN 55124
Delton
Job Details:
11/05/2021
"Replaced transmission and listed parts, tested and washer now is quiet and fills, agitates, drains and spins. Washer is workin good."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Minneapolis, MN 55447
Seth
Job Details:
11/05/2021
Works for small loads but stops on big load since pump was replaced. I found a cracked weld on the spin basket. Customer will replace the unit.
We serviced a
GE DRYER- ELECTRIC
Model DBXR463ED2WW
Near Saint Michael, MN 55376
Seth
Job Details:
11/05/2021
I replaced the timer and the lint screen. The dryer is now fixed.
We serviced a
LG WASHER TOP LOAD
Model WD200CV
Near Minneapolis, MN 55436
Phillip
Job Details:
11/05/2021
The lid had broken off. I replaced the lower washer lid. Operation tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Otsego, MN 55330
Matt
Job Details:
11/05/2021
"Customer complaint is, LEAKING WHEN THE CYCLE IS RUNNING, THERE IS WATER COMING FROM THE SIDE OF DOOR OR UNDERNEATH. Customer said it doesnt leak every time. Inspected and tested. Ran dishwasher for 40 minutes and it never leaked. The filter is plugged solid. Its possible that because the filter was plugged, the spray arm was not turning or was turning really slowly and spraying at the door causing it to leak. I advised customer to clean filter regularly and if it leaks again to check if theres to much soap suds or if theres something on the bottom shelf causing water to deflect at the door. Dishwasher never leaked is operating normal for me."
We serviced a
KITCHENAID DRYER- GAS
Model KGYS850JQ1
Near Buffalo, MN 55313
Seth
Job Details:
11/05/2021
Burning smell. Customer is use to a modern electric dryer. The home they just purchased has fresh paint. I watched 5 cycles The dryer cycled between 205?F and 103?F. The cavity and exhaust did smell of burning urea base from aldehydes. I sent customer an article about these household pollutants and give them some practical advice on this new style of dryer. ; saved tckt
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG7027G1US
Near Hopkins, MN 55305
Nate
Job Details:
11/05/2021
"Dryer has a bad control board. Replaced, cleaned a bunch of lint out of dryer. Runs great now. Nice and clean."
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Minneapolis, MN 55416
Nate
Job Details:
11/05/2021
"Running loud. Has a bad motor. Made sure no debris in sump around motor shaft and impeller. Quoted customer for new motor. They will talk it over, probably get a new dishwasher."
We serviced a
GE WALL OVEN- ELECT
Model JKP48B0F6BB
Near Minneapolis, MN 55416
Nate
Job Details:
11/05/2021
"Doing what the complaint said. Replaced cpu, put on bake, bakes great now."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Minneapolis, MN 55412
Nate
Job Details:
11/05/2021
Not draining. Found a crimped drain line coming from the air gap. Bypassed the air gap to avoid future issues with that. That gave more slack to then route the drain line to the pipe under the sink. Drains great now.
We serviced a
BOSCH DISHWASHER
Model SHE3AR55UC/11
Near Apple Valley, MN 55124
Delton
Job Details:
11/05/2021
Found that water valve is bad and is leaking continuously even when dishwasher is not in use. I replaced water valve and left defective one with customer in case they call their homeowner insurance.DIshwasher fills and is working good. No leaks.; used 1 00622058 (INLET VALVE) from stock
We serviced a
GE REFRIGERATOR
Model GSC23LGRDBB
Near Minneapolis, MN 55406
Delton
Job Details:
11/05/2021
"Found that evaporator fan is bad. Cutstomer approved estimate. Replaced evaporator fan, tested and fan is now blowing and refrigerator/freezer is cooling.; used 1 WR60X10185 (DV EVAP MOTOR) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHT1513LZ7
Near Minneapolis, MN 55406
Delton
Job Details:
11/05/2021
"Replaced evaporator fan motor and defrosted ice build up, tested and refrigerator is now cooling and working good.Please contact owner and collect payment."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2125211
Near Eagan, MN 55123
Delton
Job Details:
11/05/2021
"Found that the cam was loose and causing the belt to slip and hitting the guard. Customer approved estimate. Replaced cam kit, tested and washer is running quiet and working good.; used 1 W10721967 (SPLUTCH KIT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79574019411
Near Eagan, MN 55123
Delton
Job Details:
11/05/2021
"Replaced control board, tested and refrigerator is cooling and working good."
We serviced a
GE DRYER- ELECTRIC
Model DWSR463EG7WW
Near Apple Valley, MN 55124
Delton
Job Details:
11/05/2021
"Replaced heating element and dryer repair kit, tested and dryer is heating and working good. I did find that dryer vent is on edge venting out correctly with temperature different of vent connected vs disconnected. Dryer is working good.; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"
We serviced a
HOTPOINT DRYER- ELECTRIC
Model NVL333EB1WW
Near Minneapolis, MN 55412
Nate
Job Details:
11/05/2021
Dryer not spinning. Spun great for me. A couple times though clothes got stuck between drum and front which then caused it to stop. Showed customer. Also showed customer that you may have to give it a little turn on the drum if it doesnt want to rotate.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Osseo, MN 55311
Nate
Job Details:
11/05/2021
installed the new control board and Diverter seal but then realized when I started running it that there are a little pin holes in the actual tub and water is leaking everywhere. Dishwasher is no longer usable so did not charge the customer for the repair and uninstalled the control board to sell on eBay. Control board works great and was only installed for 10 minutes but cannot return to the vendor since it was technically installed.; used 1 WPW10195677 (DIVERTER SEAL) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDL15FXSS5
Near Minneapolis, MN 55408
Delton
Job Details:
11/04/2021
"Found that at one time the motor was replaced with and whoever put on clamp was not tight enough and the motor pulled off and water leaked onto floor (see pictures) i put new thinner clamp on, tested and no leaks but found that water valve is clogged and not enough water is going into dishwasher. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10327249 (Water valve)"
We serviced a
ELECTROLUX DISHWASHER
Model EIDW6305GS1A
Near Edina, MN 55435
Delton
Job Details:
11/04/2021
Customer says dishwasher dishes not getting clean as well as cloudy dishes. Found that there was water in the pan and looks like its been leaking awhile due to rusting. Fount that there is a small leak from tub. Since tub is not repairable did not go much further with diagnosis of other issues. Upper and lower racks are rusting.Covered? Not repairable.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Otsego, MN 55330
Matt
Job Details:
11/04/2021
"Customer complaint is, LIGHTS ARE BLINKING REALLY FAST. Inspected and tested. Both FF lights and the freezer light are flashing rapidly. I removed the ceiling light in the FF compartment and can get them to stop flashing. But then when you shut the door and open it they start flashing again. I quoted customer $298. to install one new LED module on the ceiling in the FF compartment. Customer declined repairs and is just going to deal with it, or put a piece of tape over the switch."
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHT1513LZ7
Near Minneapolis, MN 55406
Delton
Job Details:
11/04/2021
Found that evaporator fan motor is shorted and not running to blow air around. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 242077705 (Evap fan motor)
We serviced a
KITCHENAID RANGE- GAS
Model KGRS505XSS01
Near Saint Michael, MN 55376
Phillip
Job Details:
11/04/2021
The upper oven bake was not working. I checked the broil and its working good. The bake ignitor was bad. I replaced the bake ignitor. The oven is heating up good . ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW1
Near Apple Valley, MN 55124
Delton
Job Details:
11/04/2021
Gas company said gas leak from inside dryer and red tagged it. I cannot verify or smell it as Im here but since gas company said it was from inside the gas valve assembly will need to be replace. Ordering part and rescheduling.Angie rescheduled this one for Wednesday?; ordrd 1 280119 (Gas valve assembly)
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Corcoran, MN 55340
Phillip
Job Details:
11/04/2021
"The washer over filled while in a wash cycle. I started a cycle, the washer never stopped filling. I had to shut it off before it started to leak. After testing I found the pressure sensor is bad and the board and been damaged by the sensor. The main board and pressure sensor are needed to repair this issue. Part numbers are below. Quoted the customer $798.08 for parts and labor. Labor is $1096601ER1006G pressure sensor $378.06EBR79950227 control $258.20Tax$52.17"
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/02
Near Rogers, MN 55374
Matt
Job Details:
11/04/2021
"Customer complaint is, WASHER ON THE MAIN FLOOR LEAKING INTO BASEMENT, ERROR SAYS UNABLE TO FILL THE TUB. Inspected and tested. Found the filter was not in all the way. Reinstalled filter and tested washer. No leaks. Washer is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Minneapolis, MN 55424
Nate
Job Details:
11/04/2021
Not dispensing water well. Water line coming to fridge has excellent pressure. Water coming back out of filter head assembly has low pressure. Needs new head assembly. Coming back Wednesday to install. ; ordrd 1 W11346623 (Filter head assembly)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW70HEBW1
Near Minneapolis, MN 55424
Nate
Job Details:
11/04/2021
"Moldy boot, not draining great on some cycles. It has a bad rear bearing. Recommended not replacing boot. Customer buying a new washer.; schdld next appmnt for 11/10 WED !"
We serviced a
UNKNOWN OTHER
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
The laundry center dryer is not functioning. I pulled the unit apart and found the back Ive been crushed inward in some places more than an inch. No repairs pass possesses major body damage. The customer we use the unit for parts unit 515
We serviced a
FRIGIDAIRE OTHER
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
No problems in this unit
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE900UW3
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
Unit not installed when I arrived. Building manager hooked up while I was on site. Dryer worked well washer was missing the latch strike. 137513712 needed. Maintenance manger notified. Laundry center completed cycles and is working as designed.; saved tckt
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
No problems in this unit
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2420US0A
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
Dishwasher is not completing cycle i4 error internal leak. Needs drain pump I quoted but they declined repair.; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2420US08
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
I tested the dishwasher it is working as designed no issues found.
We serviced a
FRIGIDAIRE DISHWASHER
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
No problems in this unit
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW3
Near Minneapolis, MN 55403
Seth
Job Details:
11/04/2021
Laundry center tested. It dried and washed perfectly. The laundry center does have cabinet damage to the RF that is structural. The unit ran as designed.