We serviced a
MAYTAG WASHER
Model MVWC6ESWW
Near Minneapolis, MN 55419
Nate
Job Details:
12/21/2023
Washer shaking still. Ended up using wood to level it out more. Was pretty unlevel. Much better now.
We serviced a
FRIGIDAIRE RANGE
Model FCRG3052AWC
Near Fridley, MN 55432
Phillip
Job Details:
12/21/2023
The oven would not heat at all. I found the baking nighter not glowing. Im getting 120 V to the igniter and igniter test bad. I quoted for a new bake igniter and then replaced the bake igniter. Now the oven heats up good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS03
Near Albertville, MN 55301
Matt
Job Details:
12/21/2023
"Customer complaint is, ICE MACHINE IS NO LONGER WORKING. Inspected and tested. Freezer temperature is -2 and FF is 36F. I can get the ice maker to cycle, but doesnt fill with water. I jumped the valve and it fills. The ice maker has failed. Customer approved repair. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
AMANA DRYER
Model NDE2335AYW
Near St. Cloud, MN 56301
Brandon
Job Details:
12/21/2023
"Returned with parts, repaired the burnt wires, lubed up the rollers, installed both thermostats and put back together. Cycled tested, hooked up the vent
We serviced a
FISHER PAYKEL++ DRYER
Model DG09-US1
Near Minnetonka, MN 55345
Adam
Job Details:
12/21/2023
Came out again to test dryer. Complaint is unit not drying clothing. Ran unit on time for 40 minutes and no issue whatsoever unit heating and cooling. Probably seems like its getting good airflow. Everythings operating correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model IUD7555DS0
Near Minneapolis, MN 55416
Nate
Job Details:
12/21/2023
Replaced bad motor and sump assembly. Works great now.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTDA
Near Minneapolis, MN 55407
Ivan
Job Details:
12/21/2023
"Stickers were removed. The transformer is faulty, and the customer has decided to replace it rather than repair."
We serviced a
LG WASHER
Model WT1101CW
Near Elk River, MN 55330
Matt
Job Details:
12/21/2023
"Customer complaint is, LOUD. Inspected and tested. Started washer on a rinse and spin and filled and washed but was loud and shaking and the drum is hitting the sides of the casing even though its empty. Its loud in a spin too. Also the lid is broken at the right hinge. Washer is going to need a new suspension kit part number AJK72909308, a new lid assembly part number AFG73029705 which is NLA, lid hinge cover plate part number MCK67634401, lid hinge dampers part number AGM73832001, and a new drive shaft and shifter assembly part number AEN73131403. I tried removing the agitator plate and couldnt get it off, so if we do this repair, I will need to cut it off and replace it with part numbers AGZ72909711 and the cap part number 5006EA3009B. This washer is in rough shape. Please schedule me 3 hours if I go back for this repair. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Minneapolis, MN 55424
Nate
Job Details:
12/21/2023
"Beeps when it runs. Put into test mode. Only errors are water pressure errors. Quoted for new board and sensor, but customer is used to beeping and it seems to fill correctly. Other complaint is leaking water. Found a torn bellow. Quoted for new bellow. Put on will call. Coming back Tuesday to install. Will try to come back sooner if possible. ; ordrd 1 W11106747 (Bellow)"
We serviced a
KENMORE REFRIGERATOR
Model 106.58143801
Near Sauk Rapids, MN 56379
Brandon
Job Details:
12/21/2023
Customer stated the water dispenser was not working found the tabs are broken on the switch Customer approved the quote ; schdld next appmnt for 12/27 WED !
We serviced a
GE DRYER
Model GFDS140GD0WW
Near Elk River, MN 55330
Matt
Job Details:
12/21/2023
"Customer complaint is, LOUD. Inspected and tested. Found the motor is extremely loud when its running. I disassembled dryer and found the front bearing assembly is wore out and the glides are gone and the belt is cracked. Also the plastic on the control panel is brittle and 2 tabs broke off and now the control panel is loose on the top. Dryer is going to need a new motor part number WE17X22217, blower wheel part number WE16X20393, belt part number WE03X29897, front bearing assembly with glides part number WE3M55, bottom felt kit part number WE04X24814 and control panel part number WE19M1743 which is NLA. If I go back for this repair, please schedule me extra time. ; saved tckt"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Lakeville, MN 55044
Nate
Job Details:
12/21/2023
Water leaking from one of the waterlines going up into cabinet. Leaks when icemaker fills. Called Beko tech support and they sent me service bulletin to replace lines. Ordered lines and connectors from Marcone. Coming back to install. Will replace line to icemaker first. ; ordrd 1 4832652400 (Waterline) and 1 4832655000 (Waterline) and 1 4832653300 (Waterline blue) and 2 4857690100 (1/4 connector)s
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Hopkins, MN 55343
Adam
Job Details:
12/21/2023
"Customer complaint is freezer door, not shutting right. On arrival noticed once I open the freezer door. All the cables and wires dangling. Needs new drawer assembly. Marcone has parts so ordered from Marcone and rescheduled customer.5832510100 rail assembly ; ordrd 1 5832510100 (Rail assembly)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Minneapolis, MN 55417
Ivan
Job Details:
12/21/2023
"The refrigerator is intermittent, and I was unable to identify any issues. All the fans are working, and the evaporator has a nice layer of ice. The only issue observed was the alarm H1 on the freezer. The customer will monitor temperatures. I also noticed that the settings were at 0?F and 40?F; I changed them to 0?F and 37?F to match the manufacturer's specifications. ; saved tckt"
We serviced a
MIELE** DISHWASHER
Model G 892 SCU PLUS
Near Eden Prairie, MN 55347
Adam
Job Details:
12/21/2023
Customers complaint is unit will randomly get stuck. Shell have to freeze the motor with a fork and it will start working. She did that about a year ago and it worked for nine months and now she has to keep on doing it more and more often to now where it hardly stays going. I know they make a tool to get a freed but this one looks like its just worn out and needs a new circulation motor. Looks like none available bluebook is about $1000 repair with Q16 labor. Will need parts sourced and update customer. If approved let technician know ahead of time so he can research install.; saved tckt
We serviced a
LG WASHER STACKED++
Model WM5500HVA
Near Minneapolis, MN 55421
Phillip
Job Details:
12/21/2023
"The customer said the washer leaks but they dont know when. After the cycle is over they just see water under the washer on the floor. I ran the washer 2 times through the test mode. In test mode the washer turns on all the valve, it turns on the circulation pump , it washes and drains. I did that 2 times and it never leaked. I then ran a 25 minute normal cycle and it still never leaked. I inspected the hoses and the door gasket I found no rips or holes. The drain hose is good and the water line connections are good. The filter was good and tight and the drain plug is good and tight. I finally saw it leak at the very end. Water is dripping down inside from the front of the soap dispenser. When I removed the draw I can see the front of the dispenser housing is bowed. So when the drawer is closed its not making a tight seal. I needs the dispenser assembly body and the drawer. I tried but I could not get any parts to pull up. I want f220 and f300. Dryer is stacked on top so I will need time. ; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV-3
Near New Brighton, MN 55112
Phillip
Job Details:
12/21/2023
The right side mounting bracket is damaged. The turn table motor was also damaged. The customer had a motor so I installed the new one. Im ordering the mounting bracket. Mounting bracket W11122643; ordrd 1 W11122643 (MOUNTING BRACKET)
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Chanhassen, MN 55317
Adam
Job Details:
12/21/2023
Unit leaking out front in adjustable climate drawer. Traced water coming from the filter house. When ever running water leaking. Will need filter assembly. DA82-02876A will need approval over dollar amount. ; ordrd 1 DA82-02876A (Filter housing)
We serviced a
SAMSUNG WALL OVEN++
Model NQ70T5511DS/AA
Near Andover, MN 55304
Phillip
Job Details:
12/21/2023
"The complaint is the microwave does not heat. I tested the microwave and at first it heated and then the more tested it stop heating. The heating was very intermittent. I pulled the microwave out and I tested all four of the door switches. All of the door switches tested good Times. I tried it again and it would not heat so then I tapped on the microwave control, and I could hear it kick in. The issue is the relay on the microwave board. I was unable to find the part anywhere. I added pictures I could not see a part number on the actual board itself. ; snapped 5 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Minneapolis, MN 55424
Nate
Job Details:
12/21/2023
"Beeps when it runs. Put into test mode. Only errors are water pressure errors. Quoted for new board and sensor, but customer is used to beeping and it seems to fill correctly. Other complaint is leaking water. Found a torn bellow. Quoted for new bellow. Put on will call. Coming back Tuesday to install. Will try to come back sooner if possible. ; ordrd 1 W11106747 (Bellow)"
We serviced a
FRIGIDAIRE DRYER STACKED++
Model EFDE317TIW1
Near Mendota Heights, MN 55120
Ivan
Job Details:
12/21/2023
Error code E1 91: Motherboard not compatible. The customer ordered the wrong board and needs to order the correct one.Please contact the customer with a quote.; saved tckt
We serviced a
LG RANGE
Model LSG4513ST/00
Near Otsego, MN 55330
Matt
Job Details:
12/20/2023
"Customer complaint is, FLAMES COMING OUT OF THE BACK VENT. Inspected and tested. Found the convection fan has failed. Needs a new fan motor and blade. Installed new convection fan motor, blade and tested. Oven is working great and no more flame out the back vent. Range is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Otsego, MN 55301
Matt
Job Details:
12/20/2023
"Customer complaint is, THEY INSTALLED A DISPOSAL AND NOW THE DISHWASHER IS LEAKING. This is a Whirlpool dishwasher. Inspected and tested. Found the plug was still in the dishwasher. Removed plug and tested. Dishwasher is giving a F8E4 error. Found there was water in the pan underneath tripping the float. Dumped water out and tested. Dishwasher is working great."
We serviced a
AMANA MICROWAVE
Model AMV2307PFW07
Near Waite Park, MN 56387
Brandon
Job Details:
12/20/2023
"Customer stated they had a broken bulb. Customer had a broken bulb on the bottom of the unit, extracted the broken bulb they supplied a new bulb. Installed cycled and tested"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rockford, MN 55373
Matt
Job Details:
12/20/2023
"Customer complaint is, DISHWASHER LEAKS AT THE BOTTOM OF FRONT DOOR DURING WASH CYCLE. Customer already replaced the door gasket, plastic strip on bottom of door, the drain pump and releveled dishwasher and still leaking. Inspected and tested. Found the lower spray arm is cracked and separating causing water to leak from the door. Customer is going to replace the lower spray arm himself."
We serviced a
FRIGIDAIRE RANGE
Model GLGFS66ABD
Near Sauk Rapids, MN 56379
Brandon
Job Details:
12/20/2023
Customer stated the oven was not working Cycled tested the igniter was not glowing or had any amp draw. Replaced the igniter cycled and tested. The oven now works.
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Maple Grove, MN 55311
Phillip
Job Details:
12/20/2023
"The washer was not draining. The drain pump impeller is stripped. I quoted for the repair. I replaced the drain pump and tested the washer. No other issues found.
We serviced a
FRIGIDAIRE WASHER
Model FAFS4474LRO
Near Minneapolis, MN 55405
Nate
Job Details:
12/20/2023
"Washer has been leaking increasingly. I pulled off the bellow and looked under it, uniform dust under washer with no signs of leaking under it. All water coming from front area. Cleaned that up and showed customer how to clean it. No leaks now."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Minnetonka, MN 55345
Adam
Job Details:
12/20/2023
"Spray arm fell off. Reinstalled spray, arm spray arms very particular on the exact spot. It needs to be to work once installed tested multiple times made sure and adjusted as needed to make sure it was working properly. Let unit run multiple times to make sure sprayer was working properly."
We serviced a
WHIRLPOOL RANGE
Model WFG520SOAS2
Near Excelsior, MN 55331
Adam
Job Details:
12/20/2023
Installed new wiring and igniter from last diagnostic. Once installed tested multiple times had bake light over 10 times no issues
We serviced a
ASKO++ DRYER STACKED++
Model T754CW
Near Minneapolis, MN 55416
Phillip
Job Details:
12/20/2023
The dryer has slight burnt smell when it runs. I took the dryer down and removed the back cover. The blower wheel was packed full of cat hair and there was cat hair floating on the heater coils. I blew out the heater and vacuumed up the loose hair. I scraped all the lint and hair off the blower wheel fins. I advised the customer to run the dryer for a half hour on time dry so it can burn off any residual dust floating around.
We serviced a
LG RANGE
Model LRG3061ST/00
Near Minneapolis, MN 55411
Phillip
Job Details:
12/20/2023
The oven does not heat. The bake ignitor is weak and only draws around 2.4 amps. It needs the bake ignitor. I called and got approval for replacing the part. I replaced the bake ignitor and tested the oven bake. The oven is heating up fast.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18P6BSB2
Near Minneapolis, MN 55403
Nate
Job Details:
12/20/2023
Replaced bad temp control/thermostat. Works great now.
We serviced a
LG WASHER STACKED++
Model WM2650HWA
Near Chaska, MN 55318
Adam
Job Details:
12/20/2023
"Customer complaint is washer dead will not do anything or power on. Dryer is working just fine. Verified complaint this is a stacked unit. Dryer is on a separate outlet being thats 240. I wasnt getting power to the outlet that the washer was plugged into looked around in the laundry room found a GFI outlet had tripped, we reset the outlet now. Washer powered on. Went through test mode on washer multiple times to make sure it was operating correctly and started a load and then it ran for a few minutes. Nothing happened. I explained to the customer if this is a reoccurring event try it on an extension cord going to a different outlet thats not a GFI."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Elk River, MN 55330
Matt
Job Details:
12/20/2023
"Customer complaint is, DRIPPING UNDERNEATH SPORADICALLY. Customer showed me were it was leaking from and its coming from the float assembly underneath. Inspected and tested. Started dishwasher on a heavy cycle and after 5 minutes I opened the door and its full of suds. I showed this to the customer and advised on running a cleaner through the dishwasher and if its still leaking to try using a different soap."
We serviced a
LG DRYER STACKED++
Model DLGX2502W
Near Andover, MN 55304
Phillip
Job Details:
12/20/2023
The dryer makes noise when it tumbles. I found the right rear roller was bad and fell off. I replaced the roller and oiled the rest. I also vacuumed out the dryer. The dryer sounds good and heats good now.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN115TW01
Near Saint Paul, MN 55105
Nate
Job Details:
12/20/2023
"Has not been draining. Found the lid was not closing all the way when I got here. Adjusted the lid so that it goes down all the way. Called tech support and they had me cancel it and put it into spin mode. Found that it was stuck in rapid advance mode. Took it out of that. Tested all components, drain fills and spins great."
We serviced a
LG REFRIGERATOR
Model LFX31945ST/07
Near Apple Valley, MN 55124
Adam
Job Details:
12/20/2023
Previously diagnosed as sealed system issue. Verified complaint hooked up bullet valve. Took pressures while compressor was running was around 35 psi turn compressor off let the equalize raised over report 40 psi. We have a bad compressor. Office already got all approval from LG cover part. Cut on old compressor and filter. Installed new ones nitrogen pressure test vacuumed refilled with correct amount of refrigerant. Then tested the unit after updating control board. Unit started cooling right away. Installed door catcher from diagnosis last time. Cleaned up everything and unit has already dropped 15? in temperature
We serviced a
GE DISHWASHER
Model GDF650SSJ2SS
Near Saint Paul, MN 55119
Ivan
Job Details:
12/20/2023
"Tested incoming power; it could be a loose wire, or perhaps the unit is overheating, causing the main control board or U/I to quit. The customer will monitor and will call if they decide to move forward with the repair. The unit currently works."
We serviced a
LG WASHER
Model WM3670HWA
Near Saint Paul, MN 55116
Nate
Job Details:
12/20/2023
"Fills with water when not in use. Replaced the bad water valves. Runs great now, not filling up when not in use.
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Oakdale, MN 55128
Ivan
Job Details:
12/20/2023
"Removed all components, including the motor and transmission, and installed a new transmission. After testing cycles, drain, and spin, there are no issues. It works great, and there are no loud noises."
We serviced a
KENMORE DISHWASHER
Model 665.14572N610
Near Minneapolis, MN 55443
Phillip
Job Details:
12/20/2023
Today I replaced the wash pump motor. I reset the control and ran the dishwasher. The dishwasher is washing good and no error codes found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near West Saint Paul, MN 55118
Nate
Job Details:
12/20/2023
Used a 1/8 Allen wrench and tightened screws that hold door handles on. Now the handles dont wobble around.
We serviced a
SPEED QUEEN DRYER
Model ATEE9ASP175TW01
Near Minneapolis, MN 55407
Nate
Job Details:
12/20/2023
"Runs non stop and doesnt heat. Found a bad relay on the relay board. I also whacked a bunch, and it freed up the arms in the relay. Now it runs and heats great. Just trip charge. Cleaned out lint."
We serviced a
KENMORE MICROWAVE
Model 405.75223310
Near Rockford, MN 55373
Phillip
Job Details:
12/20/2023
"When the door is shut the high side mag all comes on. I pulled it out and tested the microwave relay. The relay is stuck closed. I tapped on the relay and it opened. It needs either a new control board or just the relay replaced. I could not find any part numbers for the board on it and I dont have that relay. I added pictures. Please see if you can find the board or the relay. I added a number on the relay that was hard to get a picture of. 17amp250v; snapped 3 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTE5900TWO
Near St. Cloud, MN 56301
Brandon
Job Details:
12/20/2023
"Machine was not spinning, making a loud noise Found the clutch went out , removed the motor and transmission, replaced the clutch. Cycled and tested the machine works as it should."
We serviced a
ELECTROLUX DRYER
Model EFMG627UTT1
Near Saint Michael, MN 55376
Matt
Job Details:
12/20/2023
"Customer complaint is, NOT TUMBLING. Inspected and tested. Found the belt is broken. Quoted customer $342. to install new belt. I cant come back before next Wednesday, so customer is going to try and find someone to do it sooner. They wanted me to schedule them and will let us know if they find somebody else. Also if we can get here sooner they would appreciate that. Part on order. ; ordrng 1 134719300 (BELT)"
We serviced a
MAYTAG WALL OVEN++
Model MEW9630fz03
Near Plymouth, MN 55446
Phillip
Job Details:
12/20/2023
"The customer had cleaned up the oven but the burn smell is still there. I advised the customer its hard to get rid of the smell. The liner is not replaceable. I said we can replaced the melted user interface panel, the door gasket, the melted latch assembly and the convection cover to help with the smell. I was unable to find all parts in stock. Please look up parts and contact the customer with a quote. I added pics. ; snapped 2 QuickPics, states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model DBI663
Near Minneapolis, MN 55413
Phillip
Job Details:
12/20/2023
"The power button on the UI is broken. It needs the whole user interface 818170I looked up the part and used version 5. Please contact the customer with a price. I added pics. No water corrosion it does not need a gasket. Part physical broke. ; snapped 4 QuickPics, states that autho needed"
We serviced a
KITCHENAID WALL OVEN++
Model KEMS308GSS0
Near Elk River, MN 55330
Matt
Job Details:
12/20/2023
"Customer complaint is, LOUD LIKE A BEARING IS OUT IN A FAN, SHE THINKS ITS THE COOLING FAN. Inspected and tested. Found the cooling fan is extremely loud. Needs a new fan. Quoted customer $550. to install new cooling fan. Customer approved repairs. Part on order. ; ordrng 1 WPW10016550 (COOLING BLOWER MOTOR)"
We serviced a
BEKO REFRIGERATOR
Model BFBF3018SS
Near Eden Prairie, MN 55347
Adam
Job Details:
12/20/2023
Customers complaint is unit freezing items in the crisper drawer and items in the back of the shelf above the crisper. Took temps freezer at 5 degrees set at 0. Fridge set 37 was 40 but that was after the door was opened a few times. Nothing was frozen at the time. High temp light was on. Put unit in test mode. Checked sensor they looked all in spec. Next test all fans. Compressor. Everything is working good in test mode. Exited out of test mode and let unit run I noticed the evap fan in the freezer is hardly running. In test mode alone it runs fine when nothing else is running. Needs new control board. Ordered from Marcone and rescheduled 4938824611 board; ordrd 1 4938824611 (Board)
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA
Near Sartell, MN 56377
Brandon
Job Details:
12/20/2023
"12/20/23 returned installed only the PCB board. Other board will be shipped. Customer is glad to have the oven working at this time, only part not working is the clock and timer.; schdld next appmnt for 12/26 TUE !"
We serviced a
BEKO FREEZER
Model BUFR2715WH
Near Eagan, MN 55123
Nate
Job Details:
12/20/2023
"Stopped cooling. Then they smelled a burning smell like burnt plastic fish. Found the heater in the drain pan under the evaporator burnt and melted through the blue plastic that encases it. The portion of the heater that runs down the plastic drain burnt a hole through the plastic drain inside the freezer. Unplugged the heater and plugged unit back in. Gave it 15 minutes. Would need new heater 5830210200, new UI and new board per Beko. 6114762100 and 5984211801. None working. Also though because hole is burned through casing, Dave at tech support will notify Paul, since that is non repairable. Please follow up with Beko on next steps. Photos attached. ; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Edina, MN 55416
Nate
Job Details:
12/20/2023
"User interface gave F2 E1 error, makes buzzing from console. Then started also giving F1 E1. Needs one or both parts. Would start with console by just plugging in ribbon connector. If that doesnt fix it, then would try new control board with original UI. Customer would like call back on having Control board overnighted to them from Indiana. I can get the UI from Sundberg on will call. Ordered that and will pick up. DW can you please call customer back with quote for overnighting the main control TO THEIR HOUSE. DW is ordering W11099784 and having shipped overnight. ; ordrd 1 W10913685 (User Interface Panel)"
We serviced a
LG REFRIGERATOR
Model LRFVS3006D/02
Near Stillwater, MN 55082
Ivan
Job Details:
12/20/2023
"Pending they send the wrong ice maker .; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 795.74043.411
Near Maple Grove, MN 55311
Nate
Job Details:
12/19/2023
Replaced torn gasket. Steamed it to help it expand. Shuts much better now.
We serviced a
GE COOKTOP++
Model JP3030DJ1BB
Near Plymouth, MN 55447
Adam
Job Details:
12/19/2023
"Installed part from last diagnosis. Once the switch was installed, tested multiple times make sure it worked properly reassembled unit then tested all switches and everything again"
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Eden Prairie, MN 55344
Adam
Job Details:
12/19/2023
"Customer complaint is getting a beeping noise when shutting door, and then will not start. Pulled unit out tested door latch. Door latch is testing good followed continuity to the board. Its all good wiring in the latch itself is reading properly. I dont get service here to hook up. SmartHQ had homeowner restart breaker. He did restart it more than once and never worked for him, I had him leave it off for over 20 seconds turned back on and it started working so either just plain with the wiring or just restarted the control board kicked it on usually its a control board. Hes kind of known for control board issues explained if it happens again try to reset if not, we will have to quote and order a board before returning."
We serviced a
MAYTAG MICROWAVE
Model Mmv4205fz-3
Near Saint Michael, MN 55376
Phillip
Job Details:
12/19/2023
The microwave light does not always come on when the door is open and sometimes when you press start it says close door. The interlock switches failed. I replaced both interlock switches. I tested the microwave and now its working good. No more issues.
We serviced a
BEKO DISHWASHER
Model DUT36522W
Near Saint Paul, MN 55116
Nate
Job Details:
12/19/2023
"Replaced all the wires. Replaced bad board. Replaced flow sensor and case break. Ran it, now it runs great.
We serviced a
ELECTROLUX DISHWASHER
Model FFCD2418US3A
Near Columbia Heights, MN 55421
Nate
Job Details:
12/19/2023
"Not draining. Ended up finding hardware from cabinet (a buffer pad) stuck in air gap. I uninstalled air gap and cleaned out the debris. Got approval for repair first. Runs great now, drains great."
We serviced a
LG REFRIGERATOR
Model LRFDS3016D/01
Near Anoka, MN 55303
Phillip
Job Details:
12/19/2023
Today I replaced the fan motor and all parts. The condenser fan is working so it should start to cool down. I advised the customer to give it 24 hours.
We serviced a
MAYTAG DRYER
Model MGDC300XW0
Near Eden Prairie, MN 55347
Adam
Job Details:
12/19/2023
"Coach is complaint dryer, not running anymore and getting a burning smell. Can here at home on arrival. Remove the top of the unit started. It could hear it.. I can hear the motor humming and started burning. Disassemble completely. Started unit same thing motor is seized quoted for blower wheel and motor. Installed parts. Cleaned up lint and oiled rollers. Reassembled. Tested and its working great
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Champlin, MN 55316
Phillip
Job Details:
12/19/2023
The dryer squeals when it runs. I found the idler pulley is stuck. I replaced the idler pulley and oiled the other rollers. I vacuumed out all the lint. The dryer sounds good now and heats.
We serviced a
LG DISHWASHER
Model LDP70808SSS
Near Brooklyn Park, MN 55444
Phillip
Job Details:
12/19/2023
The customer said the steam and dry function is not working. At the end of the cycle they get the HR fault. That fault is for it not heating. I removed the dishwasher and tested the heater on the pump. I found the heater is open. I replaced the wash pump motor with heater. I ran the dishwasher and now its working good and heats.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Stillwater, MN 55082
Ivan
Job Details:
12/19/2023
"I installed a new Pump & motor, also replaced the main water valve. I tested and ran cycles, and the machine works great. Additionally, I noticed that the machine was very dirty with calcium from water and recommended the owner clean the unit with a special detergent designed for cleaning dishwashers."
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Victoria, MN 55386
Adam
Job Details:
12/19/2023
"Pulled the fridge out to start repair and finally got the noise to happen for myself. Was able to trace the noise to the back cover, and the back casing of the fridge chattering against each other. When the compressors at a certain point, it makes the two metals rope against each other and chatter. Theres no double sided tape left, or is kind of deteriorating on the back of the cover so redid the double sided foam tape resecured tested multiple times now the noise is eliminated. showed and explained to customer unit is now working properly."
We serviced a
AMANA DISHWASHER
Model ADW662EAB
Near Minneapolis, MN 55445
Nate
Job Details:
12/19/2023
"Complaint is that dishwasher doesnt always clean. They use finish, and I tested water and its soft. Ran it for an hour. It fills, circulates, drains and heats perfectly. I asked them what dishes look like when dirty after a cycle and they showed me examples. Hard food dries onto dishes. So I inspected the float, and found the float to be gunked up with food residue. Float sometimes gets stuck in up position, so dishwasher doesnt fill with water. I uninstalled float assembly and cleaned it thoroughly, then reinstalled. Runs great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW
Near Stillwater, MN 55082
Ivan
Job Details:
12/19/2023
"The machine runs great with no issues. The customer complained of water leaks, but there is no sign of any leaks. She mentioned that perhaps she used too much soap, which could cause it to leak over the tray door."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Saint Michael, MN 55376
Matt
Job Details:
12/19/2023
"Customer complaint is, START BUTTON DOES NOT LIGHT UP. Inspected and tested. The start button isnt responding. Needs a new control panel. Customer approved repairs. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Saint Paul, MN 55128
Ivan
Job Details:
12/19/2023
Installed new U/I board. Tested cycles great no issues .
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Zimmerman, MN 55398
Matt
Job Details:
12/19/2023
"Customer complaint is, PROBLEM WITH THE TEMP CONTROL - ERROR CODE F6 E1 ON ELECTRIC RANGE AND THE FRONT DOOR PANEL POPPED OFF. Customer said it got really hot in they smelled a burning electrical smell. Inspected and tested. Temperature sensor tested good at 1074 ohms. Found the bake relay has failed and is sticking and the front glass panel is falling off. Installed new board and front glass panel and tested. Range is now fixed."
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Big Lake, MN 55309
Matt
Job Details:
12/19/2023
"Customer complaint is, DEAD. Inspected and tested. UI is unresponsive. Customer power cycled it from the breaker box and it came on after the second time.
We serviced a
SAMSUNG WASHER
Model WF45M5500AW/A551
Near Big Lake, MN 55309
Matt
Job Details:
12/19/2023
"Customer complaint is, STOPS IN MID CYCLE, OPEN/SHUT THE DOOR NOW 4 DISPLAY OF CIRCLES WILL NOT STOP. Inspected and tested. Found the main board has failed. Needs a new board. Installed new board and tested. Washer is working great. Washer is now fixed."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Minneapolis, MN 55445
Phillip
Job Details:
12/19/2023
The microwave is dead. I found the fuse is popped. I replaced the fuse with a 15 amp fuse. I installed the parts from the choke kit. I tested the microwave and its working great.
We serviced a
GE RANGE
Model PHB925SP3SS
Near Minneapolis, MN 55446
Phillip
Job Details:
12/19/2023
The induction module was bad. I replaced the whole module. All burners work and the oven heats up.
We serviced a
FRIGIDAIRE RANGE
Model GLEF378CSB
Near Cold Spring, MN 56320
Brandon
Job Details:
12/19/2023
"Customer says the oven overheatsFound the relay was stuck for the oven, will need to quote the customer for a new board, ; snapped 2 QuickPics"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Otsego, MN 55362
Matt
Job Details:
12/19/2023
"Customer complaint is, ICE MAKER QUIT WORKING. Inspected and tested. Freezer temperature is 0F and FF is 39F. The ice maker is stuck upside down. I cant get it to cycle in test mode. I installed new ice maker and ice maker cycled upside down and then stayed there. In test mode nothing happens. The UI board is what controls the ice maker and its not sending the proper voltage to the ice maker. Needs a new UI board. The board is a kit that replaces the main board to. Part on order. ; ordrd 1 W11533213 (UI board kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model IUD7555DS0
Near Minneapolis, MN 55416
Nate
Job Details:
12/19/2023
It fills with water but doesnt circulate. Found the motor is internally broken. Main pcb sends 120 VAC to it but it doesnt run. Quoted for new sump motor assembly. Coming back Thursday to install. ; ordrd 1 WPW10605057 (Sump motor assembly)
We serviced a
WHIRLPOOL DRYER
Model WGD86HEBC0
Near Sartell, MN 56377
Brandon
Job Details:
12/19/2023
"Customer states they smell gas from the dryer Turned gas behind dryer back on removed the top, and front of dryer used gas detector found no trace of gas, turned unit on and tested, the unit short cycles and had very noise, took apart and found debris in the bulkhead assembly, stated smelling the gas used the meter found it leaking out the valve. Checked and found the valve is backorderd. Reassembled and put the unit back together to find out if the noise was repaired from Removing the debris. Found there is still a noise, took the front off and checked the fan for hair line cracks and did not find anything on the fan damaged. Could not find the valve on any part breakdowns; snapped 2 QuickPics"
We serviced a
BEKO RANGE
Model PRGR34552SS
Near Minneapolis, MN 55443
Phillip
Job Details:
12/19/2023
"Today I replaced the main control board and temp sensor. I plugged it back in and tested. Now the oven light flashes on and off and the cooling fan and convection fan come on randomly. I checked all the wires and its wired correctly. I out the old board back in and its still acting up. I unplugged the range and plugged it back in. Its kind of working now so I didnt want to thought it anymore. I advised the customer to call Beko. This issue is a mess and I dont know what it needs. I would reorder the main board the other rear board, the selector switch and the temp switch. I need 3 hours on return if I go back. ; states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS02
Near Chaska, MN 55318
Adam
Job Details:
12/18/2023
"Customers complaint icemaker, not working. She said it started making hollow cubes and then eventually slower producing ice then eventually not working. Removed icemaker and found it was halfway full of ice cleared it out reinstalled icemaker put it through complete harvest cycle filled icemaker only about a quarter of the way. The water dispenser itself is working at average pressure. Tested water hardness level in its extremely high. Removed water line for icemaker from valve and tested was getting weak water pressure out of the valve will need new valve. We replaced it about 11 months ago. Still covered under warranty for part not labor. Ordering part and rescheduling customer.; ordrd 1 WPW10420083 (Valve)"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Saint Paul, MN 55116
Delton
Job Details:
12/18/2023
Customer said that the convection fan hasnt been running for a month and not heating food correctly. On this model it uses the convection fan during the bake cycle. As im here it is running but customer said it hasnt and it just started turning back on. I did find that the convection element is open and not heating. Since its intermittent both control board and convection fan motor and convection element would need to be replaced.ST sent parts to customer that were not correct. I did gab those while we wait for these parts.Relay board 5304516862; convection element 5304518014; convection fan motor 316256100; saved tckt
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model .?
Near Victoria, MN 55386
Adam
Job Details:
12/18/2023
"Tenants complaint, garbage disposal, not working. Can hear it home but nothing. Verified complaint during the same thing as customer complaint about. Motor is seized use the wrench to turn the motor underneath and you can feel a grinding needs new garbage, disposal folded blue book for new disposal, its over approved amount. Spoke with Mr.Hale he said they will send it up for approval. Please send info for approval ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 W11316364 (DISPOSAL) from stock, states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1514TS3
Near Minneapolis, MN 55406
Nate
Job Details:
12/18/2023
Frigidaire fridge with freezer on top. Customer paid for someone to come out because his freezer was room temp. start capacitor was installed. Still room temp. The compressor is running but the evaporator only has a little frost coming into the evaporator and then it stops. Sealed system issue. Compressor drawing .57 amps on both red wire and blue wire. Please call customer with quote for sealed system work. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Excelsior, MN 55331
Adam
Job Details:
12/18/2023
"Customer complaint was icemaker, not working with giving an E5 code. He went to test himself tried to figure it out. Ended up unplugging the unit let it unplug for a while, plugged it back in and it started working with all the air. He did have an issue with cooling the fridge afterwards though Went through test mode found the evap fan in the freezer not working. Will need evap fan. Looks like this fan isnt available. Can we please do a search and see if we can make something happen.W11224591 fan motor; ordrng 1 W11224591 (EVAP FAN MOTOR (NON-STANDARD TM REAR WALL))"
We serviced a
WHIRLPOOL RANGE
Model WFG520SOAS2
Near Excelsior, MN 55331
Adam
Job Details:
12/18/2023
"Customers complaint unit that igniting bake and just pouring in gas. Disassembled to inspect igniter, tested unit and can hear it clicking but never igniting will need new igniter and service bulletin wiring kit. for this issue also of not igniting and shortening to side ordered parts below and rescheduledWP9758079 igniterWPW10701462 wiring; ordrd 1 Wp9758079 (Igniter) and 1 WPW10701462 (Wiring)"
We serviced a
BEKO MICROWAVE
Model NOTAVAILABLE
Near Saint Paul, MN 55104
Delton
Job Details:
12/18/2023
"Found that door switch is bad an caused fuse to blow. Also found that switch holder is worn out causing door latcht to not hit switches in correct timing. Customer approved estimate. Replaced switch holder, switch and fuse. Tested and microwave is heating and working good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 MICRO2 (20 AMP FUSE), and 1 MICRO8 (1/4' MICROSWITCH) from stock, ordrd 1 Wb10x25607 (Door switch holder)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Plymouth, MN 55447
Phillip
Job Details:
12/18/2023
"There are several issues with the washer. When the lid is closed it wants to pop back up and if you hold it down it locks but then when you let go it pops up and it thinks the lid is open. There are several fault codes. Per the code it needs the shifter. It will need all the parts listed below. Please get approval and contact the customer. F2-e1 f7-e4 f7-r3 f5-e1Hinge left W11551369Hinge right W11551376 Lid lock W11394572 or W11700916??Shifter W11481722Lid W11413336; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SG/AA
Near Roseville, MN 55113
Delton
Job Details:
12/18/2023
"Not making ice. Found that there was 2 cubes jammed in ice maker. Removed jammed ice and ran test and ice maker cycles and fills. Will need new ice maker, plastic teeth are warped and likely causing jam.Over autho costs. Need to get autho.I ordered part just need autho and confirm, and reschedule.; ordrd 1 DA97-13718C (Ice maker)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18P6BSB2
Near Minneapolis, MN 55403
Nate
Job Details:
12/18/2023
Occasionally fridge stops running and he hits the cold control and it starts back up. Made sure no loose wires. All wires secure. Quoted for cold control. Attached ticket. ; ordrd 1 241537103 (Thermostat)
We serviced a
LG WASHER STACKED++
Model WM8000HVA
Near Maple Plain, MN 55359
Adam
Job Details:
12/18/2023
Had an extra tech removed dryer from on top of washer disassembled washer to get to drain pump from last diagnosis. Replaced drain pump once installed. Tested multiple times. Unit is now draining properly. The way they have the drain hole set up. It does run really high up so you get a little bit coming back when it stops of water. Nothing I can do on that they know and are aware of that issue. Reinstalled the dryer reassembled everything made sure everything is working properly.; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
SAMSUNG RANGE
Model NX58R9311SS/AA
Near Elk River, MN 55330
Matt
Job Details:
12/18/2023
"Customer complaint is, OVEN DOES NOT HEAT UP OVER 175. Inspected and tested. Found the ignitor is fried, but the board is not sending 120V to the bake ignitor. The broil ignitor is working. Oven needs a new ignitor and board part number DG92-01084E. I cant find this board in stock. Customer would like to go ahead with this repair if we can find the board and do the repair before Christmas. Can someone see if they can find this board and get back to the customer asap. I can use a truck stock ignitor. ; saved tckt"
We serviced a
LG COOKTOP++
Model NA36K7750TS/AA
Near Rockford, MN 55373
Phillip
Job Details:
12/18/2023
The valve for the back left burner will not turn. The valve is stuck. It needs a new back left burner valve. I found the part number but I cold not find the part in stock at the 3 distributors I can order from. Encompass may have it. I gave a blue book quote but advised price could change. Please figure out who has and contact the customer. Valve DG94-01493A; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3NHAXVQ01
Near Minneapolis, MN 55435
Nate
Job Details:
12/18/2023
Power on but compressor and fans not running. In service mode compressor was getting 120 to inverter board but compressor not running. Installed new inverter board and now condenser fan will run for 2 seconds and stop. Compressor getting power but wont run. Needs new compressor. Please call customer with quote for new compressor. Told them after we install the compressor it may also need inverter board if the old one is bad. Please quote them for a new inverter as well in case it also needs that. ; saved tckt
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near St. Cloud, MN 56301
Brandon
Job Details:
12/18/2023
"Customer said the door was locked and the unit was full of water. Got the door unlocked, found the drum was full of water, drained out the water, found the filter was clogged, cleaned out filter, did a drain and spin. No issues. Customer had pulled the dryer out and asked me to hook back up. Put the dry back and hooked up."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near St. Cloud, MN 56301
Brandon
Job Details:
12/18/2023
"Returned, installed the motor, cycled and tested for leaks."
We serviced a
MAYTAG DRYER
Model PYG4557AWW
Near Champlin, MN 55316
Nate
Job Details:
12/18/2023
Making a scraping sound. Found the felt seal was worn down. I put on the new seal. The drum doesnt rub now on the front metal cross bar above the bulkhead.
We serviced a
BEKO RANGE
Model PRGR34552SS
Near Lakeville, MN 55044
Delton
Job Details:
12/18/2023
"Replaced bake burner, igniter and side rack. Tested and no longer making proofing sounds and is heating even and working good."
We serviced a
ZLINE++ RANGE
Model RA48
Near Savage, MN 55378
Delton
Job Details:
12/18/2023
Spliced in wires to new bake element. Tested and oven is heating.