We serviced a
GE DRYER
Model DHDSR46EG2WW
Near Monticello, MN 55362
Matt
Job Details: 01/02/2023
"Customer complaint is, settings are not working and when the unit does turn on it does not dry properly. Inspected and tested. Found the timer knob was broken and not turning the timer. I disassembled dryer and found the front glides and felt are wore out, the heating element is burnt out, the belt is cracked, the lint filter is broken. Dryer needs a lot of parts. Parts on order. ; ordrd 1 WE18X25100 (Lint filter) and 2 WE1M1067 (Slides)s and 2 WE1M504 (Slides)s and 1 WE09X27634 (Felt seal) and 1 WE11M23 (Heating element) and 1 WE03X29897 (Belt) and 1 WE1M654 (Timer knob)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Minneapolis, MN 55443
Phillip
Job Details: 01/02/2023
The customer bought a new dryer and just needed the dryer duct hooked up. I found that another company had used duct tape on one of the joints. I removed all the old tape. I used foil tape on the joints. I leveled the dryer and adjusted the feet so the dryer was the same height as the washer. I hooked the dryer duct to the back of the dryer. The dryer runs and heats. Customer paid with cash.
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Saint Michael, MN 55376
Phillip
Job Details: 01/02/2023
"F7e1 f7e7Customer complaint is the washer does not finish the cycle, clothes are wet and one time she open the lid and it was still spinning. I checked for faults and 2 shifter related faults were stored. I cleared the faults and ran a calibration. The calibration failed and the lid did not unlock. I verified the basket spin freely and the belt was good. I replaced the shifter and ran calibration again. Now it finished the calibration and the lid unlocked. I ran a auto test and it all passed. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model CDT845P4N1W2
Near Lakeville, MN 55044
Delton
Job Details: 12/28/2022
Found that it is leaking from motor seals. Would need new motor. I used truck stock part last week and havent received replacement. Ordering part but will need to get autho and reschedule with customer..; ordrd 1 Wd19x25700 (Motor)
We serviced a
FRIGIDAIRE RANGE
Model FEF366ESD
Near St. Cloud, MN 56303
Seth
Job Details: 12/28/2022
I replaced the bait element and tested it.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near St. Cloud, MN 56303
Seth
Job Details: 12/28/2022
"Washer wont start after they replaced a broken part they thought would fix the washer. I put the washer into service diagnostic mode and it is having 3 error codes. One for the lid switch, one for the actuator, and one for main PCB communication. I quoted replacement of the faulty parts.."
We serviced a
SAMSUNG REFRIGERATOR
Model RF2617500SRIAA
Near Minneapolis, MN 55407
Nate
Job Details: 12/28/2022
"Evaporator fan has been running loud, water dispenser stopped working, and Icemaker doesnt work. Needs Icemaker kit and evaporator kit and drain kit. Also appears that rear water line is most likely frozen. Quoted regular rates for the two repairs. "
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Minneapolis, MN 55404
Nate
Job Details: 12/28/2022
Wasnt filling with water last week. Has thawed out since then. Old 100+ year old house. Runs great now. Nothing to fix.
We serviced a
KENMORE RANGE
Model 91193601002
Near St. Cloud, MN 56303
Seth
Job Details: 12/28/2022
The electrical connector on the bake element is over 50% gone and the wire terminal burnt. Replaced the terminal and ordered a new element. .; pckd up 1 WB44T10014 (Bake element)
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070US
Near Maple Grove, MN 55311
Phillip
Job Details: 12/28/2022
"The customer said that when the power of the dishwasher on a head start, a lock light was on in the dishwasher would do nothing. The lock light was indicating that controls are locked. I held the sanitize button for three seconds and that unlock the controls. Now the dishwasher will start and work properly. No other issues found."
We serviced a
KENMORE DISHWASHER
Model 66514566N611
Near Minneapolis, MN 55431
Delton
Job Details: 12/28/2022
"Found that leaking a lot from Diverter and is really corroded, tried seal but still leaks. Ordering motor/sump and rescheduling.; ordrd 1 W11105853 (Motor/sump assmebly)"
We serviced a
JENN-AIR RANGE
Model JDS9860BDS
Near Eden Prairie, MN 55347
Delton
Job Details: 12/28/2022
Customer said that the vent fan would turn on by itself even when range was not being used and when trying to press vent fan button to turn it off would not do anything until customer shut off breaker and then would work for while then would turn itself back on again. Customer said it hasnt happened in over a day. As im here all buttons are responsive and all functions are working good. I suspect that it is the control board as customer said she would push the buttons and it would beep but fan would not shut off. Im guessing relay for fan was stuck on.Range is working good as im here but gave estimate for part.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Edina, MN 55436
Delton
Job Details: 12/28/2022
"Found that the idler pulley is worn out and squealing loudly. Replaced idler pulley, tested and dryer now runs quiet and is heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Osseo, MN 55311
Phillip
Job Details: 12/28/2022
"The ice maker is still not making ice. The deli display is good and the fresh food tempIs good. The ice maker is set to on. I put into test mode and checked the ice maker faults. Is said the ice room is to warm. The freezer temp is good. The ice fan is working. They have store bought ice in the bucket and its all frozen. I assume now the ice maker sensor is bad. I unplugged the whole unit and replaced the ice maker.. I created a ticket. ; O-emld tckt , states that autho needed"
We serviced a
DCS++ RANGE
Model NOTAVAILABLE
Near St. Cloud, MN 56304
Seth
Job Details: 12/28/2022
Commercial range was on site the burners and orifice holders were all warped and did not seal. The flames would not regulate on the front 2 burners. The ignitor had failed it would not draw more than 2 amps. The cooktop had been used heavily and was worn badly. I talked with the homeowner and they decided they dont want to invest a lot of money in this range and will buy something suited for a residential application. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG WASHER
Model WM2050CW
Near Minneapolis, MN 55417
Nate
Job Details: 12/28/2022
"Replaced old door boot. Cleaned out drain. Drains great, and showed customer how to keep things cleaner."
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDH1
Near St. Cloud, MN 56301
Seth
Job Details: 12/28/2022
"I replaced the upper right and left adjusters all four transports on the lower and the manifold for the upper rack. Its now working as designed. Customer threw away her up her spray arm she will need part number WPW10605345, She requests that we order it and send it to her. It is her expectation it is covered with her warranty. The dishwasher is working as designed.; saved tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Eden Prairie, MN 55344
Phillip
Job Details: 12/28/2022
"Customer complaint is the heavy duty and smart buttons are flashing and it drains after it fills. After checking diagnostics, and following a service pointer, I determine it probably needs the case brake assembly. Per the pointer I am ordering the case break. Today I replaced the case brake assembly and ran the dishwasher. Now its working good"
We serviced a
MAYTAG DRYER
Model MDG308DAWW
Near Minneapolis, MN 55427
Phillip
Job Details: 12/28/2022
The customer complaint is the dryer makes a loud squeal. I verified the dryer is loud when it runs. I took the dryer apart and found the idler pulley was locked up. I quoted for the idler assembly. I replaced the idler arm assembly. The dryer sound good now. ; used 1 WP37001287 (IDLER PULLEY ARM & SHAFT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Minneapolis, MN 55406
Nate
Job Details: 12/28/2022
"Not draining. Found debris blocking where it drains into the sink. Cleaned the debris out, and a string around the impeller. Drains great now."
We serviced a
THERMADOR++ MICROWAVE
Model MBES/01
Near Edina, MN 55424
Delton
Job Details: 12/28/2022
"Found that magnetron is bad. Customer approved estimate. Replaced magnetron, tested and microwave is heating and working good.; used 1 2M248H (MAGNETRON) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM78W55N/10
Near Minneapolis, MN 55424
Delton
Job Details: 12/28/2022
"Dishwasher had the error of watertap as i got here. I canceled cycle ran test and dishwasher fills, washes and drains. Dishwasher is working good as im here. I suspect that when it was -10 degrees that the water line froze and thats why no water and the error.I informed customer and suggested to take off kick plate and ran a fan to keep air circulation underneath dishwasher to prevent line from freezing in the future when it gets very cold outside."
We serviced a
BOSCH WASHER
Model WFMC3301UC/03
Near Albertville, MN 55301
Matt
Job Details: 12/28/2022
"Customer complaint is, WONT DRAIN OR SPIN. Inspected and tested. Found the washer would fill, agitate and drain, but when it tried to spin, the UI would go dead and keep going on and off. I found a E09 stored error code which is a communication error."
We serviced a
DACOR++ WALL OVEN++
Model ESCS230SCH
Near Medina, MN 55340
Adam
Job Details: 12/28/2022
Customers complaint TAKES A LONG TIME TO PREHEAT & WONT REACH TEMP. Tested the element first the broil element would heat up but the bake wouldnt. Next I checked to see if I was getting voltage to the bake element but Im not. Removed the control board and found the bake relay was burnt out. We dont have this relay to do a board repair. Reinstalled bad board unit I could get a new board to replace it with. Now thats all Rehooked up the break just stays tripped. Could be a loose wire or from the board that needs to be replaced itself. Will have to further diagnose the problem once I get a new board. ; ordrd 1 De81-08448a (Control board)
We serviced a
KENMORE WASHER
Model 11016202690
Near Minneapolis, MN 55447
Adam
Job Details: 12/28/2022
Unit wont agitate and makes loud noise when spinning. Tip unit up so I could look at motor and gearcase found the coupler had fallen apart. Everything else looked great on the unit. Replace coupler 285753A. Reassembled unit and tested on multiple cycles. Its working great with no issues; used 1 285753A (DD COUPLER) from stock
We serviced a
BOSCH DISHWASHER
Model SHE53T52UC/01
Near Saint Paul, MN 55105
Nate
Job Details: 12/28/2022
Dishwasher not filling Or circuiting water since end of last week. I told customer the valve is probably frozen. I ran the valve a few times and then it started filling with water. Tested it a few times after that and it filled and circulated the water awesome. Gave him tips on how to prevent it from freezing in the future. Quoted for new valve if he needs one in the future. Attached quote.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Monticello, MN 55362
Matt
Job Details: 12/28/2022
"Customer complaint is, AGITATOR ISSUE- THINGS ARE GETTING CAUGHT ALMOST EVERY LOAD- THINKS ITS LOOSE AT BOTTOM. Inspected and tested. Found when its agitating, its only spinning one direction causing the clothes to get rapped around the agitator. Needs a new board and capacitor. Installed new capacitor and tested. Washer is working great, so I dont need the board. Washer is now fixed."
We serviced a
GE MICROWAVE
Model JVM1540SP1SS
Near Monticello, MN 55362
Matt
Job Details: 12/28/2022
"Customer complaint is, TRIPS BREAKER. Inspected and tested. Found one of the door switches had failed and also the transformer. Installed 3 new door switches, fuses and transformer. Still blowing the fuse. Installed new capacitor and diode. Tested and microwave is working great. Microwave is now fixed. ; used 1 DIODE (), 3 MICRO2 (20 AMP FUSE), 1 MICRO3 (.91MF CAPACITOR), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
CRITERION REFRIGERATOR
Model CFRR211P1W
Near Rogers, MN 55374
Matt
Job Details: 12/28/2022
"Customer complaint is, NOT COOLING. Customer said freezer is good, but FF compartment is warm. Inspected and tested. FF compartment is only 46F and freezer is 2F. I could feel cold air coming from the air tower. There was a gap on the left side of the air tower, but didnt seem like enough to cause a issue. I removed the air tower to inspect it and then the refrigerator went into defrost. I removed the evaporator cover and completely defrosted evaporator and after 20 minutes of compressor running, there was only frost on about 60 percent of the evaporator. I installed the 3 parts that were sent to me and sealed the FF air tower the best I can. Advised customer to give it 24 hours and see what happens. If problem persists, its probably a sealed system issue. ; saved tckt"
We serviced a
JENN-AIR RANGE
Model D156W
Near Burnsville, MN 55337
Delton
Job Details: 12/28/2022
"Put in new bake element, tested and but still not heating up. Relay board must be shorted caused by element burning out. Needs relay board but shows NLA. Would need to completely pull out and disconnect center draft. I took bake element out incase part cannot be found.If part is found please quote for extra labor as I have to disconnect vent and pull it out from the counter top (see picture). Schedule 2 hour block for call if part is found and they want to proceed with repair. Quote for bake element, relay board and extra labor.Relay board y704710 or wpy04100260; saved tckt"
We serviced a
KENMORE WASHER
Model 110.277416
Near North Saint Paul, MN 55109
Nate
Job Details: 12/28/2022
"Not spinning well. Transmission is leaking oil, and clutch needs replacement as well. Old washer."
We serviced a
FISHER PAYKEL++ WASHER
Model GWL11US
Near Minneapolis, MN 55427
Phillip
Job Details: 12/28/2022
"The customer said water drips from the dispenser housing. I removed both water lines from the water valves, and some water were still dripping from the dispenser assembly. I put the waterlines back on and ran a quick cycle. Now water is not dripping. If it continues, it will need the fill nozzle. I created a estimate invoice."
We serviced a
FRIGIDAIRE RANGE
Model MISSING
Near Minneapolis, MN 55418
Nate
Job Details: 12/28/2022
Was continually sparking. Customer said there may have been a spill over a couple days ago before it started continuing to spark. I asked them to turn the power back on and now it doesnt spark on its own. There was a lot of mineral crud built up in front right burner. I cleaned it up with my steel brush and now it ignites much better than when I first tested it. I showed the customer how to clean it for the future.
We serviced a
BOSCH DISHWASHER
Model SHXM98W75N/11
Near Minneapolis, MN 55418
Nate
Job Details: 12/28/2022
"All outlets are ARC faults. If customer calls with a redo, please have them plug dishwasher with extension cord into a non arc fault outlet and run it. Dishwasher has been tripping the breaker. They thought it was when the heat pump was running but the last time they ran it, and it tripped the circuit, they reset the breaker and it was at the rinse stage and it tripped again. I ran it for 30 minutes with no issue. Then put it into full service mode, and let it run through all the steps. 5:00 was good. 5:01 was good. Thats the fill and circulate. Up to 3.5L. 5:02 was good. Thats circulate for 10 seconds. 5:03 is circulate and heat pump. For 600 seconds. Then progressed through a drain, etc to 5:50. It then took a break. Then continued on. Full test mode steps in attached photos. Continued all the way to the final steps, never tripped the breaker."
We serviced a
WHIRLPOOL DRYER
Model LGR8648PW0
Near Champlin, MN 55316
Matt
Job Details: 12/28/2022
"Customer complaint is, NOT TURNING ON. Customer said its turning on, just theres a delay when you press the start button. Inspected and tested. Theres a little delay, but is starting every time and heat is cycling between 230F and 110F. Besides the delay in starting, dryer is testing good. Its probably the motor failing. Advised customer that if they continue having problems, we would have to replace the motor and blower wheel. "
We serviced a
SAMSUNG WASHER
Model WV55M9600AV/A5
Near Minneapolis, MN 55411
Phillip
Job Details: 12/28/2022
The complaint was the washer does not drain. I started the drain cycle and the drain pump hummed. I removed the drain pump and found a ton of hair wrapped around the impeller. I cleaned the drain pump. I ran a diagnostic cycle and the washer fills and drains good. All test passed.
We serviced a
VIKING++ RANGE
Model VDSC3054BSS
Near Blaine, MN 55449
Phillip
Job Details: 12/28/2022
Today I replaced the left rear burner switch. I repaired 2 wires that were burnt through. I replaced the oven thermostat. I drilled new holes to move the screws that hold the left rear and right rear burner knob rings. The knob ring screws were real close to the burner switches. I tested all the burners and the oven. Everything is working good.
We serviced a
LG REFRIGERATOR
Model LMWS27626S/04
Near Mound, MN 55364
Adam
Job Details: 12/28/2022
Unit was making a loud noise in the back. Customer pulled fridge out and could tell it was from the back. Unit giving the CF error code. Which is a fan issue. Now the cooling condenser fan in the back isnt working. Have square trade order a condenser fan and control board. For some reason now no fans are working but everything is cooling properly. EBR83845038 boardEAU65058502 fan ; states that autho needed
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Excelsior, MN 55331
Adam
Job Details: 12/28/2022
Unit was giving an EC AE which is a leak error. Removed unit from under cabinet noticed right away mice droppings. Looked under the unit and found that the mice have chew through hose ABQ76120501. Quoted customer for replacement of the hose. Ordered hose from Marcone. And rescheduled customer; ordrd 1 ABQ76120501 (Hose for motor)
We serviced a
GE REFRIGERATOR
Model PSC23SGRCSS
Near Chanhassen, MN 55317
Adam
Job Details: 12/28/2022
Dispenser line froze up again. Last time about 8 months ago install the ge heater kit for this issue. The heater is still working properly. Steamed out the blockage. There isnt any more we can do on this one. If it happens again will need a whole door replacement. The insulation is falling apart then and freezing the line
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Wayzata, MN 55391
Adam
Job Details: 12/28/2022
Customer had unit apart and tried to replace the motor but then stopped. Found the blower wheel was stuck on and needs to be replaced also. Customer has a motor. Just needs a blower wheel quoted customer for repair and they will talk it over. .
We serviced a
BOSCH DISHWASHER
Model SHU43C06UC/17
Near Minnetonka, MN 55345
Adam
Job Details: 12/28/2022
Unit wasnt powering on and had water in unit. Removed the toe kick panel to get to the junction hook up under the dishwasher. Found the power cable had burnt up the wire cap. Cut out the bad wire and cap and rewired the unit. Tested multiple times and is working properly now
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Coon Rapids, MN 55433
Phillip
Job Details: 12/28/2022
The customer complaint is the fresh food is not cooling well. The customer said the fan was making a noise now he does not hear it run. I pulled one of the crisper drawers out and there is water in the bottom. Their are no fault codes. The ice maker is also iced up.The evaporator has absorbed so much moisture its not all evaporating. Will need to replace the cover and evaporator sensor. I quoted the customer for the repair. Im ordering the evaporator cover and sensor. Asked the customer to unplug the refrigerator. Allow 2 calls worth. ; ordrd 1 DA32-10104N (SENSOR ASSM - DEFROST) and 1 DA97-13757B (EVAP COVER ASSM)
We serviced a
LG WASHER STACKED++
Model WM3400CW
Near Minneapolis, MN 55418
Nate
Job Details: 12/28/2022
"Waterlines froze up. Owner thawed out waterlines, but then a bunch of water came out of the filter. I ran it through full test mode twice, and found no leaks or drips. Best educated guess is that the filter cover expanded with the ice inside and as it thawed it leaked out. Zero drips now though. No tears in gasket. No leaks from the dispenser or waterlines. No drips or leaks underneath. Spins and drains great. Called owner and I left a message letting him know the filter must have expanded with the ice and then leaked."
We serviced a
LG MICROWAVE
Model LMVM2033ST/01
Near Eagan, MN 55123
Delton
Job Details: 12/28/2022
Getting power to transformer. High voltage side likely magnetron. Part was already ordered. Rescheduling call.; schdld next appmnt for 1/2 MON !
We serviced a
ELECTROLUX DRYER
Model EFMG527UIW1
Near Ramsey, MN 55303
Matt
Job Details: 12/28/2022
"Customer complaint is, TAKES FOREVER TO DRY. Inspected and tested. The vent is 100% blocked on the outside screen. Removed screen and tested. Dryer is heating great and cycling between 195F and 90F. Dryer is operating normal. Showed this to the customer and advised on the importance cleaning regularly."
We serviced a
KITCHENAID COOKTOP++
Model KICU509XBL00
Near Nowthen, MN 55303
Matt
Job Details: 12/28/2022
"Customer complaint is, INDUCTION- WAS BOILING WATER 2 BURNERS WERE ON & IT POPPED- -THINKS 240 BUSSE FUSE POPPED? Cooktop is glued in place with caulking because customer said its code. Two of the glass top corners are cracked. Its not going to come out without breaking the corners. Customer was okay with me trying. I tried removing the cooktop and it doesnt budge, but even if it did the glass is going to break and will have to replace the glass top.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Medina, MN 55340
Phillip
Job Details: 12/19/2022
"The customer complaint was the whole unit is not cooling and has not been working or making a noise for 2 months. I unplugged the fridge and inspected the rear main board. The board looked ok but it has been replaced before. Someone has put a valve on the compressor so there must have been some sealed system work done to it before. When I plugged the fridge back in, it started right up and it now cooling. For now it needs a control board WPW10135090 . ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model WM8201
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/19/2022
Customer complaints theres a water discharge from under the freezer drawers. Upon arrival and inspection I found that the defrost drain was blocked with mold and miscellaneous white plastic parts. We cleaned it out and steamed the cavity as well as cleared the ice from underneath the lower drawer. The fridge now drains as it should.
We serviced a
KENMORE DRYER
Model 41779042990
Near Minnetonka, MN 55345
Adam
Job Details: 12/19/2022
Dryer wouldnt heat was customers complaint. Found that the igniter would glow then light but after awhile it wouldnt light. Coils are failing. Replaced coils and then checked dryer vent. The dryer vent was clogged also. Cleaned out dryer vent also. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS67EGSB4
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/19/2022
Customers concern is the icemaker has never worked but the user interface went dark and it no longer responds. Upon arrival and inspection I found the ribbon cable had fallen out of the selection board. I replaced it and began working great. I put the icemaker into an automatic harvest mode and the motor sounded like it had been bad for a while. It did not call for water or fill either. The refrigerator is now fixed.
We serviced a
SAMSUNG WASHER
Model WV60M9900AV
Near Plymouth, MN 55446
Nate
Job Details: 12/19/2022
"Washer hasnt been fully draining out, especially on heavy duty mode. I filled It and drained it 7 times on heavy duty and drained great each time. Then I put it through full automatic test mode, it ran all the way through great with no errors or issues. Drain line doesnt go too far down, just a few inches, so no siphoning going on. Spins great, but sounds like maybe it gets out of balance and doesnt go all the way through a final spin. Customer will monitor the washer too and see if when things are wet if he can wring water out of clothes, what kinds of loads, etc. She said its usually when she does a big load of snow pants and jackets and stuff."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB0
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/19/2022
Leak from RH front. Unit was tipping forward and to the right. I leveled it and tested and found the lower spray arm has failed. If we return please order WPW10340527 for the return visit. Quote is attached.; saved tckt
We serviced a
WHIRLPOOL WALL OVEN++
Model GBD307PRS01
Near Minnetrista, MN 55375
Adam
Job Details: 12/19/2022
Installed display and new board from last diagnosis. Tested unit and everything is working properly. No issues no. Reinstalled all trim and tested all cycles one more time. Everything is working properly
We serviced a
ELECTROLUX WASHER
Model EFLS617SIW0
Near Rosemount, MN 55068
Phillip
Job Details: 12/19/2022
"The customer complaint is after the wash cycle some of the soap and fabric softener liquid remain in the dispenser assembly. After a couple days the dispenser tray is moldy and smells. I put the washer into a diagnostic mode to check for fault codes and run the water valves. No fault codes and each valve is working great. When I cycled the fabric softener valve water comes out perfectly and fast. I cleaned the dispenser tray by hand and put it back in. I noticed when I run the fabric softener valve a little bit of water leaks out from under the dispenser drawer. Ive seen this before. For the repair it will need the dispenser assembly and the drawer assembly. I listed below the parts. I did not replace any parts today. Dispenser 5304506505Drawer 5304505336Cover 134638321Cup 137143800Cover cup 134638400; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BAG
Near Rosemount, MN 55068
Phillip
Job Details: 12/19/2022
The customer complaint was when they press start on the microwave nothing happens. I verified the issue. I found one of the door switches is bad. I replaced the door switch assembly. The microwave is working good now.
We serviced a
SAMSUNG DRYER
Model DV220AGW/XAA
Near St. Cloud, MN 56301
Seth
Job Details: 12/19/2022
I replaced the idler and tested the dryer. The noise went away the bushing had failed. The dryer is now fixed.
We serviced a
SAMSUNG DRYER
Model DVE60M9900
Near Plymouth, MN 55446
Nate
Job Details: 12/19/2022
"Dryer has been having issues running. Its been giving a dryer vent icon. I ran it on timed dry with the vent disconnected and it ran for 10 30 minutes cycling between 130 and 154. With vent connected on timed dry it runs at the exact same. Customer said clothes are drying great. Checked lint filter, minimal lint in filter. Airflow out the back of the dryer is strong. They said sometimes they press buttons on the control and it doesnt start. I showed them the vent icon and what it says (see attached photo) and told them to monitor the dryer."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Osseo, MN 55311
Nate
Job Details: 12/19/2022
"Not drying well or filling well with water. Actually not filling with water at all. Found the water level sensor float shaft was gummedup a little and it wasnt allowing it to come down, so it wouldnt add water. Tested heater in test mode, heater works great. Recommended using rinse aid. Switching to finish detergent. Everything works great now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Rosemount, MN 55068
Phillip
Job Details: 12/19/2022
Complaint was the water pitcher is cracked. I replaced the water pitcher.
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Edina, MN 55436
Delton
Job Details: 12/19/2022
"Found that it was leaking from back of hose (see picture) customer approved estimate to replace hose. Replaced hose, tested and no more leaks. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
SAMSUNG DRYER
Model DV520AEP/XAA
Near Elk River, MN 55330
Matt
Job Details: 12/19/2022
"Customer complaint is, wont spin or complete a cycle. Inspected and tested. Found the idler pulley has failed and the belt is broken. Installed new idler pulley, belt and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. If I ever have to work on this dryer again, I want extra time. You have to pull out the washer to work on the dryer. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
GE RANGE
Model CGS750P4M2W2
Near Rogers, MN 55374
Phillip
Job Details: 12/19/2022
Customer complaint was the two burgers on the left were not right. The back lady flame is to low and the front left center burner flame is to high. I removed the orifices and found that 3 of them were in the wrong holders. I put the orifices in the right holder. All the burners are good now. The upper ok bake was cooking to hot and uneven on the left side. I pulled the oven apart and started the bake. I found that only the left side was burning and the right side was struggling for gas. I checked the office and its the right one for LP. All the other burner tubes are good. It will need the single safety valve to try.Today I replaced the upper oven gas safety valve. The upper oven burner flame is better and even all around. I adjusted the air shutter so the flame is bigger. I started the oven at 350. It got to 30 in about 7 minutes.
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Albertville, MN 55301
Phillip
Job Details: 12/19/2022
"The customer said after the drain hose was replaced it now does not drain. I turned the drain on and it runs then stops and squeals. I turns on and off but never stays on long enough to drain. I removed the drain pump and it was clear no obstruction. I started the pump in my hand. If I put any pressure on the impeller it stops and squeals. It will need the drain pump.Today I replaced the drain pump and ran the dishwasher. It fills, washes and drains good. The drain pump was strong and does not stop now."
We serviced a
KENMORE REFRIGERATOR
Model 106.5728279
Near Big Lake, MN 55309
Matt
Job Details: 12/19/2022
"Customer complaint is, NO COOL. Inspected and tested. Found the defrost bimetal has failed and the evaporator completely frosted over. Defrosted evaporator and installed new defrost bimetal. Ice maker is making ice, just not dispensing. Customer is just going to use as is for now. Refrigerator is now fixed. ; used 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
GE MICROWAVE
Model JVM1540SP1SS
Near Monticello, MN 55362
Matt
Job Details: 12/19/2022
"Customer complaint is, TRIPS BREAKER. Inspected and tested. Found one of the door switches had failed and also the transformer. Part on order. ; ordrd 1 WB20X10043 (Transformer)"
We serviced a
GE RANGE
Model JSP42CK4CC
Near New Hope, MN 55428
Nate
Job Details: 12/19/2022
"Oven gives an F2 error and then stops. Checked oven sensor. 2.3 k ohms at 77 degrees. GE tech support said it could be a bad cooling fan. Did a jumper. Also front right burner only works when on hi setting. Needs WB24T10134. . When running oven, the temp quickly jumped from 100 to 250 to 300 on the display. The temp sensor then Tested as open. Installed new temp sensor from truck stock. Ran oven at 350. Preheated great to 350. ; used 1 12001656DNS (LONG TEMP PROBE) from stock"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US02
Near Coon Rapids, MN 55433
Matt
Job Details: 12/19/2022
"Customer complaint is, BETWEEN CYCLES, PERIODICALLY THERE IS A THUMP AS IF THERE'S DIFFICULTY CHANGING GEARS. Customer said its going through and completing the wash cycle, just makes a noise sometimes. Inspected and tested. Started a normal cycle with towels and watched it for the whole cycle and it was working great. Washer is testing normal and I didnt hear anything abnormal while testing."
We serviced a
KITCHENAID WALL OVEN++
Model KOSE500ESS02
Near St. Cloud, MN 56301
Seth
Job Details: 12/19/2022
I replaced the appliance manager board and repaired the L2 feed wire to all the elements. I tested it with the top off and it only drew 12 A which is within manufacturer specifications. We bought it up in my checked all major functionality and it worked great. The wall oven is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Little Canada, MN 55117
Nate
Job Details: 12/19/2022
"Giving F2E2 error. Took apart control panel and undid all the connections on the panel and the control board. When I got it all back together it works now. Noticed the control panel is warped. Customer will put some caulk in the area where theres a crack between the panel and the stainless steel. If it has problems again and they want it fixed Id quote them for a new user interface, main PCB and interface board. W10854221 and W10782657 and W10911311."
We serviced a
KENMORE DRYER
Model 110.749923
Near Minneapolis, MN 55407
Nate
Job Details: 12/19/2022
"Squealing loud. Found a bad pully, belt and roller. Used the kit replacing all four rollers belt and pully. Runs great now. ; used 1 4392067 () from stock"
We serviced a
WHIRLPOOL RANGE
Model Fxe361lyd
Near Minneapolis, MN 55410
Nate
Job Details: 12/19/2022
"Not baking or able to use cook top. Found a smoked terminal block and melted L1 wire and power cord. Called owner to give estimate of 321. Left message and texted. Customer said to go ahead and do repair. Spoke with her and her wife. Spliced on new L1 wire with connector, put in new terminal block and cord. Bakes and cooks great now. ; used 1 CORD-3PRONGRANGE (84603 3 PRONG RANGE CORD), and 1 Wp9761958DNS (CORD BLOCK) from stock"
We serviced a
LG WASHER
Model WT1101CW
Near Eagan, MN 55121
Delton
Job Details: 12/19/2022
Found that there is no power going to drain pump. I checked power at the board in service mode and no power. Control board is bad and would need to be replaced. CUstomer said that they also had lid switch would click and they would have to try several times to start load before lid would lock and start cycle. Based on estimate (see picture) customer declined and will replace washer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REB0
Near Mendota Heights, MN 55120
Delton
Job Details: 12/19/2022
Found that dishwasher drain pump is bad. Getting power but not running. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 A00126501 (Drain pump)
We serviced a
BOSCH DISHWASHER
Model SHE8ER55UC/50
Near Mendota Heights, MN 55118
Delton
Job Details: 12/19/2022
Added brackets and mounting bracket for counter top. Door now shuts and dishwasher is working good.
We serviced a
SPEED QUEEN WASHER
Model AWS17NW
Near Minneapolis, MN 55417
Delton
Job Details: 12/19/2022
"I ran full cycle with load of towels and washer fills, agitates, drains and spins. Motor was getting very hot and starting smelling like burning. Motor is weak and overheating. Customer approved estimate and want to replace motor. Ordering part and rescheduling. ; ordrd 1 38036p (Motor)"
We serviced a
GE RANGE
Model CGS990****
Near Minneapolis, MN 55407
Delton
Job Details: 12/19/2022
"Model and serial number tag removed. Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and top ove is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GSD3360D50SS
Near Minneapolis, MN 55437
Delton
Job Details: 12/19/2022
Found that the door was hitting the cabinet as it was not secure fully. I showed customer and since countertop is granite she approved estimate to add the bracket. I installed bracket and dishwasher door now closes and latches. Dishwasher is secure and working good.; used 1 W10426979 (MOUNTING BRACKET) from stock
We serviced a
MAYTAG DRYER
Model MDE2500AYW
Near St. Cloud, MN 56303
Seth
Job Details: 12/19/2022
Customers concern is the dryer makes a funny noise when it tumbles especially at the beginning of the cycle. Upon arrival and inspection we found that the idler idler assembly was stalling out and the belt had cut a groove in it. We cleaned and oil the support rollers as well as the cavity and we replaced the idler pulley. We watch the temperatures of that cycle between 220?F and 120. The dryer is now fixed.; used 1 WP6-3700340 (IDLER PULLEY) from stock
We serviced a
KENMORE DRYER
Model 110.948213
Near Plymouth, MN 55446
Nate
Job Details: 12/19/2022
"Shutting off with E2 error. Took dryer apart and found a ton of lint inside, especially the blower wheel. Airflow 14 mph out the back of the dryer. Temps 250 degrees when running on timed dry. Cleaned out the dryer and blower wheel and now runs at 198. Still killing it. Replaced bad corroded thermal fuse. Now it runs great and doesnt stop or show any error. ; used 1 WP8577274 (THERMISTOR) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS1
Near Minnetonka, MN 55345
Adam
Job Details: 12/19/2022
All 3 tickets parts and labor on this ticket. Added photo of break down for each. Washer wont spin or agitate. Disassembled unit. Was getting power to the speed board. Removed speed board to inspect. Found on the board a burnt out cap. Cap tested good. So cleaned it and resoldered board. Now its working. Reassembled. Let customer know that the board isnt available any more but if it fails we could send it off for repair or maybe find a recon one
We serviced a
VIKING++ RANGE
Model VDSC3054BSS
Near Blaine, MN 55449
Matt
Job Details: 12/19/2022
"Customer complaint is, POP NOISE & SMOKE OUT THE BURNERS WHEN TRIED TO USE OVEN. Found the oven thermostat switch is fried and a bunch of wires behind are also fried. Also the left rear burner switch is fried and melted. Needs a new thermostat, burner switch and a bunch of wires repaired. Jared can you find these parts and call the customer with a quote. Phil W. said to reschedule this with Phil R. Make sure you give him plenty of time to do this repair. I advised customer leave range turned off at the breaker. ; saved tckt"
We serviced a
GE DISHWASHER
Model PDT785SYN0FS
Near Corcoran, MN 55340
Phillip
Job Details: 12/16/2022
The customer said the dishwasher stopped and would not drain. I put the dishwasher on a drain and the pump just hummed. I vacuumed all the water out and it was clean in the bottom. I removed the drain pump and found a chunk of glass stuck inside. The dishwasher drains good now. I updated the firmware.
We serviced a
WHIRLPOOL WASHER
Model ETW4400WQ0
Near Minneapolis, MN 55426
Nate
Job Details: 12/16/2022
"Not spinning. Found a sock stuck inside drain. Sock cant be removed and pump is leaking black goo from inner seal. BB quote is same for new pump as a sock removal, customer opted to replace pump. Runs great now. ; used 1 WP3363394 (DD DRAIN PUMP) from stock"
We serviced a
KENMORE WALL OVEN++
Model 790.488329
Near St. Cloud, MN 56301
Seth
Job Details: 12/16/2022
Customer is concerned that her wall oven may need calibrated. I checked temperatures with a thermocouple and averaged. temp checked out the oven is in calibration.
We serviced a
WHIRLPOOL DRYER
Model WED9150WW1
Near Rogers, MN 55374
Matt
Job Details: 12/16/2022
"Customer complaint is, SQUEAL NOISE. Inspected and tested. Found the idler pulley is squealing. Quoted customer $276. to install new idler pulley. Customer approved repairs. Installed new idler pulley, cleaned up rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is cycling to hot. I advised customer to clean vent asap. ; used 1 279640 (ROLLER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Andover, MN 55304
Matt
Job Details: 12/16/2022
"Customer complaint, UPPER RACK BROKE AND NOT CLEANING WELL. Inspected and tested. The top rack adjusters are broken and the bottom and middle spray arms are plugged. Installed 2 new adjusters and ordered bottom and middle spray arms and sent them directly to the customer to install. Also filter was dirty, I showed customer how to remove and clean. Dishwasher is now fixed. ; used 2 WPW10546503 (ADJUSTER) from stock, pckd up 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Middle spray arm)"
We serviced a
GE WASHER
Model GTW685BPL1DG
Near St. Cloud, MN 56301
Seth
Job Details: 12/16/2022
After heavy use the washer started to smell like burning plastic then it failed to spin out the final load. Upon arrival and inspection I found the gearbox had failed spraying oil all over the running gear.
We serviced a
KENMORE DRYER
Model 110.7613241
Near Minneapolis, MN 55403
Delton
Job Details: 12/16/2022
Found that the dryer is short cycling and i checked outside vent flap had wet lint and was clogged. Found that the water from snow drips off roof and splashes onto dryer vent flaps causing lint to get stuck and flaps not opening causing lint back up. I showed customer and cleaned flaps and dryer vents out and is cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model WCD3090JW0
Near Minneapolis, MN 55413
Delton
Job Details: 12/16/2022
"Found that the drain pump is noisy also the sensor looks shorted as its black. Need to order both parts, not in stock. Please search for part and contact customer with estimate can schedule.I informed contact and office would contact him after parts research.Drain pump W11516811; drain sensor W11527199; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55412
Delton
Job Details: 12/16/2022
"Found that the hub plastic is stripped and inner tub is loose and wont spin out. Customer approved estimate. Replaced hub, tested and washer fills, agitates and spins. Washer is working good.; used 1 W10528947 (HUB) from stock"
We serviced a
LG WASHER
Model WM2277HS/01
Near Minneapolis, MN 55447
Nate
Job Details: 12/16/2022
Washer sounds like an airplane taking off. Lots of play between inner and outer tub. Bearing is shot. Advised customer not to use washer as it could easily flood house. Recommend replacing washer. ; O-emld tckt
We serviced a
LG RANGE
Model LDG4313ST/00
Near Eagan, MN 55123
Delton
Job Details: 12/16/2022
Found that front left burner has a LP orifice on it so thats why it wont light and has half flames. Ordering natural gas orifice and rescheduling. It is orange flames but i checked the hot water heater and that also has orange flames (see picture) i showed customer and explained that one humidifier in another room can cause the whole house to do it but then I explained that if they have further concerns to contact gas company since its happening on different units.Ordering part and rescheduling.; ordrd 1 Mfv61841503 (NG orifice)
We serviced a
KENMORE DRYER
Model 110.620661
Near Ramsey, MN 55303
Matt
Job Details: 12/16/2022
"Customer complaint is, DRY-ONLY WKS AT 30 MINS ON DELICATE LOW SPEED. Inspected and tested. The control panel buttons are not working, the delicate is the only cycle that works. Control panel is NLA. Customer is going to use as is for now and will replace the dryer eventually."
We serviced a
BOSCH DISHWASHER
Model SHV7PT53UC/01
Near Minnetonka, MN 55305
Nate
Job Details: 12/16/2022
"Installed new rinse aid dispenser. New one after filling with rinse aid doesnt leak. Customer said theyve been noticing that it doesnt get dishes super clean. Its circulating water well but water tests at a 20 for hardness and also it had a ton of rinse aid in it from all the aid that leaked before. Tons of suds. I put vegetable oil in the dishwasher after installing the new dispenser. Ran it, way less suds now, and no leaks from rinse aid dispenser. Works great now. They still need to get their water softener serviced."
We serviced a
SAMSUNG DISHWASHER
Model DV328AEW/XAA
Near Eagan, MN 55123
Delton
Job Details: 12/16/2022
"Found that cut off was open and cut power to motor. Reset cutout and tested thermistor and turnermistor is out of range so dryer got too hot and opened the cut off and cut power to motor. Customer approved estimate. Replaced thermistor, tested and dryer tumbles and is cycling heat normally.; used 1 WP35001191 (THERMISTOR) from stock"
We serviced a
KENMORE WASHER
Model 110.229121
Near Rosemount, MN 55068
Delton
Job Details: 12/16/2022
"Replaced transmission, clutch, motor coupler. Tested and washer now spins. Washer fills, agitates, drains and spins. Washer is working good."
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Plymouth, MN 55446
Phillip
Job Details: 12/16/2022
Customer complaint is now the dryer does not heat. This is a unrelated issue too when I was here. I verified the dryer does not heat on any cycle. I checked the thermostats and they are good. I checked the heater and found its bad. I did get 240 across the element terminals. The duct is short and not a issue. I added pics of the duct. One with it out and a couple with it pushed in. The customer is having the duct cleaned on Friday. Today I replaced the heating element. The customer had someone out today and cleaned the dryer duct. They said the air flow is good and not much lint came out. On high heat time dry the dryer heats to 224 then off and turns heat back on at 145. I let cycle for 10 minutes and it was consistent.
We serviced a
AMANA REFRIGERATOR
Model ARS9167AC/PARS9167AC
Near Apple Valley, MN 55124
Delton
Job Details: 12/16/2022
"Replaced evaporator fan motor, tested and fan is running and blowing around air. Refrigerator is cooling."
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Waconia, MN 55387
Adam
Job Details: 12/16/2022
Installed wire harness from last diagnosis. Once all hooked up tested to make sure unit was operating properly. Unit is now going through the cycles