Service History 98 - Omega Force Appliance Repair

We serviced a

BOSCH DISHWASHER

Model SHE68315UC/18

Near Plymouth, MN 55446

Seth

Job Details: 10/21/2021

I replace the headlight assembly with the newly designed part. I tested and it did not leak.

We serviced a

MAYTAG RANGE- GAS

Model MGR7662WW0

Near Otsego, MN 55330

Matt

Job Details: 10/21/2021

"Customer complaint is, OVEN NOT KEEPING SET TEMP. Inspected and tested. Found the oven is preheating great, then after a while it doesnt ignite. Im ordering the spark wire harness and spark module. Installed new spark wire harness and spark module and its doing the same thing. Ordering a new ignitor. Part on order. ; ordrd 1 WP9758079 (Bake ignitor)"

We serviced a

MAYTAG STACKED WASHER

Model LSG7806AAE

Near Big Lake, MN 55309

Matt

Job Details: 10/21/2021

"Customer complaint is, NOT FINISHING A CYCLE. NOT SPINNING THE CLOTHES. Inspected and tested. Its not draining. Found a sock in the drain pump. Quoted customer to remove sock. Customer approved work. Removed sock and tested. Washer is working great. Washer is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHX3AR56UC/07

Near Minneapolis, MN 55422

Seth

Job Details: 10/21/2021

"Not starting, taking commands. Part is on order this dishwasher is installed very atypically I will need at minimum two timeslots maybe three to accomplish this work as it is across the kitchen beside the fridge and all plumbing and power comes in through the floor via an access panel in a basement bedroom ceiling. ; ordrd 1 00705047 (Board)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Rogers, MN 55374

Seth

Job Details: 10/21/2021

"Complaints, Rack rolls off door, wheels falling off the top rack side, bad side shields, failed lower seal, and bad door switch. ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY010

Near Albertville, MN 55301

Matt

Job Details: 10/21/2021

"Customer complaint is, AFTER REPLACED FILTER ICEMAKER NOT SENDING OUT ICE. Inspected and tested. Found the ice maker was continuously cycling and not filling with water. I was able to jump the valve and it filled with water. The ice maker has failed. Quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHE68TL5UC/03

Near Minneapolis, MN 55408

Nate

Job Details: 10/21/2021

"Not draining well. Drain pump is NLA. Cleaned a ton of debris out of the filter. After cleaning lots of food and plastic out, customer said they didnt put the filter in all the way after I was here. Pump couldnt drain due to all the debris. Cleaned it all out, drains great now."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WGE745C0FS00

Near Albertville, MN 55301

Matt

Job Details: 10/21/2021

"Customer complaint is, DIAL ON TOP LEFT OFR BURNER- TRIPPLE BURNER IS STRIPPED & STAYS ON. Inspected and tested. Found the knob was stripped. Needs a new knob. Quoted customer to send them a knob. Customer approved repair. Ordered knob and sent it directly to the customer to install. ; pckd up 1 W11517335 (Knob)"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE5500AYW

Near Burnsville, MN 55306

Delton

Job Details: 10/21/2021

Ran and checked dryer. Temperature is cycling good with vent attached and disconnected. No problem found Dryer is working good as Im here.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW0

Near Minneapolis, MN 55437

Delton

Job Details: 10/21/2021

Washplate splined are stripped and not agitating. Ordering washplate and rescheduling.; ordrd 1 W10902814 (Washplate)

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWSS0

Near Minneapolis, MN 55417

Delton

Job Details: 10/21/2021

"Replaced door gasket and deflectors, tested and no leaks. Dishwasher is working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXSS02

Near Minneapolis, MN 55417

Delton

Job Details: 10/21/2021

"Upon further inspection found that the dispenser housing plastic tabs that hold the ice door flap has broke off (see picture) says part is not repairable, would need whole new door. Plus the other parts. Also customer said the snack bin falls out, the snack shelf that holds bin tabs broke so would need shelf (w10508993) and bin (w11497323) are these repairs covered?; saved tckt"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW1

Near Rogers, MN 55374

Seth

Job Details: 10/21/2021

Not spinning not ringing out clothes. The transmission gearbox has failed. The hub gears are stripped and it has the old style splutch gears. I could not remove the wash plate. I quoted these items to the customer they will call and let us know if they want to move forward

We serviced a

KENMORE DRYER- GAS

Model 11070612990

Near Saint Michael, MN 55376

Seth

Job Details: 10/21/2021

Idler failed and belt was ruined. I installed a dryer repair kit and cleaned the cavity. The dryer is now fixed. Please call and collect from customer.; used 1 4392065 (REBUILD KIT) from stock

We serviced a

KENMORE REFRIGERATOR

Model 795.7205311

Near Eagan, MN 55122

Delton

Job Details: 10/21/2021

Found that the ice maker mold is etched and ice is not fully releasing and when it refills it overfills and leaks onto ice cusing ice block. Ordering new ice maker and rescheduling.; ordrd 1 Aeq731120203 (Ice maker)

We serviced a

DANBY REFRIGERATOR

Model MISSING

Near Minneapolis, MN 55419

Nate

Job Details: 10/21/2021

"Fridge not cooling. Found a loose wire to the compressor. Compressor was unplugged from one wire. Tightened up wire, reconnected, compressor and condenser fan immediately began running. Fridge cooling down. If it warms up again, its because compressor is failing and shuts down. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

GE WASHER TOP LOAD

Model WBSR3140G2WW

Near Minneapolis, MN 55426

Phillip

Job Details: 10/21/2021

"The washer will not drain. I found the washer tub full of water. The showed me that the timer is failing, you have to hold the skirt and the knob to turn it. I put it to a drain , the drain pump buzzes and makes a lot of noise but does not drain. The front of the cabinet is bent and the front upper support is broken. The suspension rods are hanging down. The main pulley has been digging into the bottom. The apron is also bent. The front was off when I got here. They said they have been using without the front of for a while. I needs a drain motor, timer, upper support. There may be more but thats all I found for now. Timer WH12X10350Apron bracket WH49X20925Drain pump WH23X10030; snapped 6 QuickPics, states that autho needed"

We serviced a

KENMORE RANGE- GAS

Model 362.742213

Near Minneapolis, MN 55417

Nate

Job Details: 10/21/2021

"Oven running at 485 when set at 350. Recalibrated, still running between 390 and 450 after 20 minutes. WB20K8. Can you see if you can find it? ; O-emld tckt"

We serviced a

AMANA DRYER- GAS

Model NGD4655EW2

Near Minneapolis, MN 55423

Nate

Job Details: 10/21/2021

"Not heating. Had a bad coil assembly. Replaced, heats great now."

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE58H9970WS

Near Minneapolis, MN 55422

Nate

Job Details: 10/21/2021

"Upper oven doesnt heat up to where its supposed to be. Ran it for half hour. When set at 350 it runs at 354. When set at 450 it runs between 435 and 459. Everything runs perfectly. Customer mentioned a burnt rubber smell. And loud fan. Fan is quiet. I took back panel off. Removed electrical tape from connector, put on new connector. Cleaned up some charred oil that seems to have come out the back with the lower oven running hot again after a year of it not running hot. Told customer this will need to burn off and should get better with time."

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Osseo, MN 55311

Nate

Job Details: 10/21/2021

"Motor runs a little loud. Replaced it, runs great now. Much quieter. Everything else looks good in dishwasher. Nice dishwasher."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4800XQ4

Near Minneapolis, MN 55426

Phillip

Job Details: 10/21/2021

"The dryer drum does not spin . The belt had fallen off the pulley. The belt was tattered and the rear rollers were stuck. I replaced the belt, rollers and Idler with the repair kit. ; used 1 4392067 () from stock"

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Minnetonka, MN 55345

Phillip

Job Details: 10/21/2021

The drain pump will not stop pumping and a leak fault code on the display. I start a dishwasher is filled and washed without leaking soon as it went into a drain water start pouring out from the back I pulled the drain hose under the sink and found a big hole in the drain hose. Mice have chewed a hole into the drain hose. Im ordering the drain hose.; ordrd 1 00744881 (Drain hose)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVQ1

Near Minnetonka, MN 55345

Phillip

Job Details: 10/21/2021

"The customer said waters leaks down from the bottom of the door area. I removed the door front and ran the dishwasher. Right away I saw water leaking from the vent. The vent deflector cover was on upside down and not secure all the way. I put the cover on right but it does not snap in place like it should. Its still leaking from the vent. It needs the new cover, gasket and vent assembly. Parts are listed. I had trouble finding the deflector cover. Please research the part and contact the customer. Deflector cover 8575892Gasket WP8269259Vent WP8558980; states that autho needed"

We serviced a

LG DRYER- GAS

Model DLGX8101V

Near Minnetrista, MN 55359

Phillip

Job Details: 10/21/2021

The customer said the dryer worked for about 8 to 10 loads. Turn the dryer on and it started to heat and heated for about 10 minutes. Its now doing the same thing where they igniter glows and then goes out. I called Phil and we went through the control board and the gas valve and everything is still testing good on the dryer. Advise the customer that they could have a gas supply pressure issue. And have the gas pressure tested. I am finding no regulator to regulate the amount of gas pressure to the dryer. The regulator that I replaced could be internally bad now. The pressure has to be checked and fixed frost before we can replace the valve if needed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Otsego, MN 55301

Matt

Job Details: 10/20/2021

"Customer complaint is, LEAKS AT HINGES BOTH SIDES INTERMITTENTLY BUT MORE OFTEN THAN NOT. Inspected and tested. Its leaking on the right bottom corner when it changes from the top to the bottom spray arm. Found there are no side splash shields. Quoted customer to install splash shields. Customer approved repairs. Installed splash shields and tested. Dishwasher is working great and I never saw it leak after I replaced the shields. Dishwasher is now fixed. ; used 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Apple Valley, MN 55124

Delton

Job Details: 10/20/2021

"Found that outlet dishwasher was plugged into was bad and flaky. Ran to another outlet and dishwasher is running and working good. Customer still wanted to fix dishwasher to cabinet so it wasnt loose. Customer approved estimate. Replaced bracket on dishwasher and added bracket to cabinet for granite countertop. Dishwasher is running and working good.; used 1 WP8269145 (MOUNTING BRACKET), and 1 W10426979 (MOUNTING BRACKET) from stock"

We serviced a

GE DRYER- ELECTRIC

Model DJXR433EC2WW

Near Saint Michael, MN 55376

Phillip

Job Details: 10/20/2021

"The runs but takes a long time to dry. I did a air flow test, the dryer only heats to 170 and it took a long time to get there. The air flow is completely poor. The dryer vents up out the roof. I removed the front and cleaned the blower housing. I also cleaned off the front glides. I advised the customer to have the duct cleaned ASAP."

We serviced a

KENMORE DISHWASHER

Model 665.175122

Near Otsego, MN 55330

Matt

Job Details: 10/20/2021

"Customer complaint is, STILL LEAKING. Customer said it doesnt leak every time. Inspected and tested. Ran dishwasher for almost 40 minutes and it never leaked. Im not sure whats going on here because it has never leaked for me. Dishwasher is operating normal for me. If this continues, I think they need to get a second opinion on this."

We serviced a

GE DISHWASHER

Model PDT715SFN0DS

Near Monticello, MN 55362

Phillip

Job Details: 10/20/2021

The dishwasher will not finish the cycle on a normal cycle and sometimes on a heavy cycle. After running it for a while and going through a diagnostics I found that the drain pump is intermittently not draining. Theres nothing stuck in the drain pump the propeller is just stripping at times. It needs a new drain pump. I called the customer and gave him a quote Im coming back out Monday.; ordrd 1 WD19X25461 (Drain pump)

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR7648PQ1

Near Corcoran, MN 55340

Phillip

Job Details: 10/20/2021

The dryer is not heating. The dryer would start to heat but did not continue to cycle the heat on. I found the gas coils were failing. I replaced the coils. The air flow is pretty weak. I advised the customer to have the dryer duct cleaned out ASAP. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

GE WASHER FRONT LOA

Model NOTAVAILABLE

Near Apple Valley, MN 55124

Delton

Job Details: 10/20/2021

"Washer will shut off intermittently when trying to start. Found that washer tub makes grinding sound when spinning tub. Appears that it is MCU issue as well as possible bad tub. Model and serial number are rubbed off and cant verify, either way bearings might be bad. Not repairable?; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM2650HWA

Near Minneapolis, MN 55405

Nate

Job Details: 10/20/2021

"Not spinning. LE error. Found a bad hall sensor. Replaced, runs great now. Ran through full speed wash. No issues. ; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model W1TXEMMWS00

Near Minneapolis, MN 55426

Nate

Job Details: 10/20/2021

I could not get the refrigerator to leak. It leaked the day I was out here and has not leaked since then. I just connected the waterline coming to the refrigerator and made sure there was no water coming out of it. I disconnected power to the water valve and disconnected the waterline from the valve to the icemaker and made sure that was totally clear. I poured water down the evaporator drain and no water leaked out of the drain pan underneath the fridge. Customer is going to keep their fridge out and they have towels down along the baseboard and the back wall to see if they can figure out where the water is coming from.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55409

Nate

Job Details: 10/20/2021

"Heater not coming on and drain frozen. Installed better heat probe and new bi metal. Steamed everything and it runs great now. No charge for parts or labor. ; used 1 819043 (DRAIN HEAT PROBE), and 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

AMANA DRYER- GAS

Model NGD4600YQ3

Near Eden Prairie, MN 55346

Phillip

Job Details: 10/20/2021

The customer said the dryer has a burnt smell and it gets on the clothes. The air flow is poor. The dryer is on the first floor and it vent two stories up out the roof. I removed the front and found a lot of lint build up. I cleaned the lint and oiled the rollers. The dryer heats up to 200 degrees. I advised the customer to have the dryer duct cleaned ASAP.

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FAFS4473LW0

Near Minneapolis, MN 55426

Nate

Job Details: 10/20/2021

"Washer was running super loud and then smoked. Found a bad bearing. Has a tough time sensing loads. Also smells do to a moldy boot. "

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED94HEXW1

Near Eden Prairie, MN 55347

Phillip

Job Details: 10/20/2021

When the dryer runs it makes a squeak noise. The idler pulley was bad. I replaced the idler pulley and vacuumed out the dryer. It sounds good now. ; used 1 279640 (ROLLER) from stock

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF455ARGSGR/AA

Near Loretto, MN 55357

Seth

Job Details: 10/20/2021

Customer complains that the unit will add spin and complete cycle. Upon arrival and inspection I found the unit had been uninstalled and was torn apart. Started diagnosing and found the front maam sensor had a broken wire. I repaired the wire and tried to test it but it still did not function. I pulled the rotor off and found the stater was damaged with broken wires. The status LED would not light on the main power control board. I quoted the three failed parts of the customer but cost to repair exceeded the value of the nine year old washer. He will just replace it

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD9600TW1

Near Rogers, MN 55374

Seth

Job Details: 10/20/2021

Not drying well. Plugged vent was found. Temps ran high and only 12 mph at the side of the house. Customer will have their vent cleaned.

We serviced a

MAYTAG DISHWASHER

Model MDB8751BWS

Near Elk River, MN 55330

Matt

Job Details: 10/20/2021

"Customer complaint is, NOT COMING ON- POPS BREAKER. Inspected and tested. Found the control panel has failed. Needs a new control panel. Part on order. Customer requested return trip for 11/1.; ordrd 1 6-919829 (Control panel)"

We serviced a

KENMORE REFRIGERATOR

Model 795.7401341

Near Eden Prairie, MN 55347

Delton

Job Details: 10/20/2021

Found that this is an LG fridge and is a no cool. Has the LG compressor issue. I informed customer that there was a class action lawsuit for their compressors and best bet would be to contact Kenmore and see if they will cover the repair costs since it is a major repair. Customer will contact kenmore and see what they say or look into purchase new fridge.

We serviced a

KENMORE WALL OVEN- GAS

Model 790.490634

Near Big Lake, MN 55309

Matt

Job Details: 10/20/2021

"Customer complaint is, TOP OVEN WONT HEAT. Inspected and tested. Found the safety thermostat has failed. Quoted customer to install new thermostat. Customer approved repairs. Part on order. Customer requested return trip for the 29th. ; ordrd 1 318004900 (Thermal switch) and 1 318003606 (Safety thermostat)"

We serviced a

KENMORE RANGE- ELECTRIC

Model 911.933319

Near Chaska, MN 55318

Phillip

Job Details: 10/20/2021

A couple of the burners are not working properly. I replaced all 4 burners and the receptacle for the bad burners. Everything came in a kit. I showed the customer what I repaired and that now everything is working. ; used 1 4392061 (COIL BURNER KIT) from stock

We serviced a

KENMORE DRYER- GAS

Model 110.7893279

Near Eagan, MN 55123

Delton

Job Details: 10/20/2021

"Found that motor is weak. Customer approved estimate and also wanted to replace rollers, belt, idler. To rebuild dryer. Ordering parts and rescheduling.; ordrd 1 Wp697772 (Blower wheel) and 1 279640 (Idler wheel) and 1 661570 (Belt) and 1 Wpw10314173 (Roller) and 1 279787 (Motor)"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298AARS/XAA

Near Saint Michael, MN 55376

Matt

Job Details: 10/20/2021

"Customer complaint is, NOT COOLING/FREEZING. Customer said it completely stopped cooling. They unplugged it and cleaned it out and let it defrost. Plugged it back in and its been working for the last 3 days. Inspected and found both compartment temperatures are good. Compressor and all fans are running. Refrigerator test good and is operating normal."

We serviced a

KENMORE REFRIGERATOR

Model 795.755444

Near Eagan, MN 55123

Delton

Job Details: 10/20/2021

Refrigerator was unplugged when i am here. Refrigerator is in garage. Floor was uneven and leaning forward so doors would open when i bumped the fridge and freezer door rails are broken and not lining up correctly and left side freezer door will pop open slightly. I raised the front of fridge so fridge doors wont self open and gravity keeps doors closed. Freezer door rails would need to be replaced for freezer door to open and close correctly otherwise customer really needs to push door closed to seal it. Evaporator fans are running and working good and suspect that fridge was not sealing causing ice build up and fan to stop. Customer will try now with the fridge is level and see if it keeps food cold. They will all back if they want to proceed with freezer door rail repair. (4975jj2007e and 4974jj2005f)

We serviced a

BOSCH DISHWASHER

Model SHU8805UC/14

Near Chaska, MN 55318

Phillip

Job Details: 10/20/2021

"The complaint is the dishwasher will fill but does nothing else and soap sits in the bottom. I started the dishwasher, it fills and then there a noise from the wash motor. After testing I found the propeller on the wash motor is bad. I can feel the propeller and spin it with my finger. It needs a new wash motor. I was unable to locate the part In stock. Circulation motor-00239144The water valve under the sink was also stuck so I was unable to turn the water off. ; snapped 1 QuickPics, states that autho needed"

We serviced a

KENMORE WASHER TOP LOAD

Model 796.29002

Near Saint Michael, MN 55376

Matt

Job Details: 10/20/2021

"Customer complaint is, GRINDING NOISE AND NOT DRAINING. Inspected and tested. Found the gear case is grinding and the agitator is stripped. Needs a new gear case and agitator plate. Quoted customer $450. to install new gear case and agitator. Customer declined repairs and is going to replace the washer."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Hopkins, MN 55343

Nate

Job Details: 10/20/2021

"Water has been leaking from the drain into the bottom of the freezer and it is causing ice to build up on the bottom of the freezer, and then it leaks out. Found a clogged up drain line under the fridge, cleaned that out and steamed out the drain pan and drain line. Now it drains great. Icemaker was not working or cycling. Replaced icemaker, cycled it and it filled with water.; used 1 W10884390 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Otsego, MN 55301

Matt

Job Details: 10/20/2021

"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump was just humming and not pumping the water out. Removed drain pump and tested, impeller is not turning. Needs a new drain pump. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW75HEFW0

Near Plymouth, MN 55446

Nate

Job Details: 10/20/2021

"Replaced main PCB and sensor. Drains great now. Recommended using less detergent, as there are suds left over after spin."

We serviced a

BOSCH DISHWASHER

Model SHX88PW55N/11

Near Plymouth, MN 55446

Nate

Job Details: 10/20/2021

"Rinse aid leaking from dispenser. Replaced dispenser. No leaks now. Customer is gone, will call office later to make payment."

We serviced a

GE REFRIGERATOR

Model CYE22TSHGSS

Near Eagan, MN 55123

Delton

Job Details: 10/20/2021

"Found that the freezer evaporator drain tube was clogged and would leak onto bottom of freezer then onto floor. I defrosted drain and unclogged it. Tested and i now drains correctly and no longer leaks. Refrigerator is working good.This is different issue then bad refrigerator fresh food evaporator fan. Charge for this?; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB755DW2

Near Rogers, MN 55374

Seth

Job Details: 10/20/2021

Ui is not responding. Parts on order ; ordrd 1 W11042482 (Ui)

We serviced a

SAMSUNG MICROWAVE

Model SMH2117S

Near Saint Michael, MN 55376

Seth

Job Details: 10/20/2021

Microwave latch is loose and no longer is working. Upon arrival and inspection I found that spraying had popped loose. I reinstalled the spring and tested and its now working great.

We serviced a

ELECTROLUX DRYER- GAS

Model EIGD55HIW0

Near Saint Michael, MN 55376

Seth

Job Details: 10/20/2021

Customers complaint is the dryer does not start and has an error code. Upon arrival and inspection I found a failed high limit thermal fuse. I replaced it and tested the vent. The vent is blocked I notified the customer not to use until the vent is clean the dryer is now fixed.; used 1 137539200 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model GEW9250PW0

Near Richmond, MN 56368

Seth

Job Details: 10/20/2021

Pf error when I try to start the dryer. I checked the power supply the power block and found ultimately is that the control board is failing when its under load. The part is not made anymore please see what you can find let customer know. Note this dryer has seen better days. WP8546219 - NLA; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Maple Grove, MN 55369

Seth

Job Details: 10/11/2021

Not draining. New garbage disposal or still had plug in place could not drain. I remove the plug and tested the dishwasher its now fixed

We serviced a

WHIRLPOOL DISHWASHER

Model DU920PFGG2

Near St. Louis Park, MN 55426

Nate

Job Details: 10/11/2021

The dishwasher tips forward. It was not mounted to the countertop. I mounted it to the countertop and it is nice and firm now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model W1TXEMMWS00

Near Minneapolis, MN 55426

Nate

Job Details: 10/11/2021

Water pools every few weeks on the right side under the fridge. Found water dripping from the water line coming up to the icemaker. Verified that the line wasnt frozen. Detached the water line and made sure water flowed out well. Used red glue and the clamp to give a tight seal. Customer never uses Icemaker so they said to turn water off to fridge. Should be no more leaks now.

We serviced a

SPEED QUEEN DRYER- GAS

Model ADG4BRGS115TW01

Near Minneapolis, MN 55446

Seth

Job Details: 10/11/2021

Scraping noise developed. I took it apart and inspected everything made a few small adjustments put it back together and scrape went away. I saw no specific evidence of what was making the noise. I checked with customer and he was happy with how the dryer was running when I left.

We serviced a

LG REFRIGERATOR

Model NOTAVAILABLE

Near Minneapolis, MN 55446

Seth

Job Details: 10/11/2021

"Not cooling. All fans and compressor are running. Failed sealed system .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHE68315UC/18

Near Plymouth, MN 55446

Seth

Job Details: 10/11/2021

Customer complains that hes getting an 815 error and unit does not work. Upon arrival and inspection I found a leak from the water inlet from a seam. Part is on order; ordrd 1 20001729 (Water inlet)

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT2500AAE

Near Minneapolis, MN 55427

Seth

Job Details: 10/11/2021

Customer complains the unit made a loud squealing noise and it would not spin. Upon arrival and inspection I found the washer was sitting on a sloped floor and it was not level. I leveled the machine and inspected the belts and they looked great. I started washer empty and it ran perfectly agitating and spinning without any issues. I asked a customer for some laundry and ran a partial load. I watched in both agitate and spin I could not duplicate issue or find any issues outside that the laundry room needs to have a level floor installed for the washer. The slope is too great to use the adjusting feet are use wet boards were around but this issue will come up again if they dont deal with the root cause and get that machine setting level.

We serviced a

GE REFRIGERATOR

Model PSS23SGSASS

Near Maple Grove, MN 55369

Seth

Job Details: 10/11/2021

Customer had already bought parts and was hoping we could use generic parts he purchased. I let him know that we could not. I quoted job defrost heater and terminator needed to be replaced. He declined and said he would install his kit. Per the Customer I left the unit apart.

We serviced a

GE REFRIGERATOR

Model GFD28GYNCFS

Near Champlin, MN 55316

Seth

Job Details: 10/11/2021

Customer complains of the icemaker located in the freezer is not making ice. Upon arrival and inspection I found the temperatures in the freezer fluctuated between 12? and 20?F. The fresh food section temperature fluctuated between 45?F at 52?. All the fans are running and compressor was running.

We serviced a

BOSCH DISHWASHER

Model SHE68315UC/18

Near Plymouth, MN 55446

Seth

Job Details: 10/11/2021

Customer complains that hes getting an 815 error and unit does not work. Upon arrival and inspection I found a leak from the water inlet from a seam. Part is on order; ordrd 1 20001729 (Water inlet)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Apple Valley, MN 55124

Delton

Job Details: 10/11/2021

"Replaced door gasket, upper spray arm and heating element, tested and dishwasher now heats and no longer leaks. Dishwasher is working good."

We serviced a

GE REFRIGERATOR

Model PSC23SGNABS

Near Maple Plain, MN 55359

Phillip

Job Details: 10/11/2021

I replaced the water tank and two 5/16 fittings. I had to thaw out the water dispenser tube so I could try it. Its running good and not leaking. The customer does not want the heater kit at this time.; used 2 FITTING4 (5/16' JG FITTING) from stock

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFME517SIW0

Near Becker, MN 55308

Matt

Job Details: 10/11/2021

"Customer complaint is, DRUM NOT SPINNING. Inspected and found the belt is broken again. Im not sure why because the drum and idler pulley look good. Im going to order a belt and idler pulley. Parts on order. ; ordrd 1 134719300 (Belt) and 1 134793511 (Idler pulley assembly)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW2

Near Osseo, MN 55311

Seth

Job Details: 10/11/2021

Unresponsive UI. Part is on order; ordrd 1 W11170319 (Board)

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3015LMD

Near Becker, MN 55308

Matt

Job Details: 10/11/2021

"Customer complaint is, OVEN DISPLAY IS BLANK. Inspected and tested. Found the board has failed. Quoted customer $285. to install new board and overlay. Customer approved repairs. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Apple Valley, MN 55124

Delton

Job Details: 10/11/2021

Getting AE error and drain pump continually running. As Im here dishwasher turns on and is running. I pulled out dishwasher and found that there is water in the drip pan and did leak at one point. Found that there is several rips in door gasket. Ordering door gasket and rescheduling.; schdld next appmnt for 10/15 FRI !

We serviced a

GE DRYER- ELECTRIC

Model DPGT650EHWW

Near Maple Grove, MN 55369

Phil

Job Details: 10/11/2021

The dryer tumbles but does not heat. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26R4AQ6

Near Apple Valley, MN 55124

Delton

Job Details: 10/11/2021

"Found several issues with dispenser and also the filter housing is cracked and leaking when calling for water. Ice dispenser door and housing, plastic has cracked and flap wont stay in and warm air leaks in and creates ice build up. Filter housing 218904404; dispenser module 5304421849 NLA; chute holder 241688401; flap 241688501; actuator kit 5304493021; saved tckt"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7000DW4

Near Big Lake, MN 55309

Matt

Job Details: 10/11/2021

"Customer complaint is, WATER WONT STOP RUNNING ALWAYS DRIPS IN THE TANK & INCREASES WATER BILL. Inspected and tested. Found the hot side of the dual water valve has failed. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Valve is working great and not leaking. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX46A05UC/14

Near Hopkins, MN 55305

Nate

Job Details: 10/11/2021

Uninstalled the motor that did not actually work for the dishwasher. Will return that to the parts company

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55409

Phil

Job Details: 10/11/2021

The fridge is at 50 degrees. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model kssc42mhs00

Near Long Lake, MN 55356

Phil

Job Details: 10/11/2021

The fresh food door does not open all the way and it does not close all the way. (by FW)

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8300SW2

Near Elk River, MN 55330

Matt

Job Details: 10/11/2021

"Customer complaint is, WONT DRY LIKE IT SHOULD. Inspected and tested. Started a timed dry cycle with high heat and dryer was cycling between 230F and 105F consistently for 3 cycles and then stopped heating. The gas valve coils have failed. Quoted customer to install new coils. Customer approved repairs. Installed new coils and tested. Dryer is heating great. Outside airflow is 20mph. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHS2386LF0

Near Mound, MN 55364

Phillip

Job Details: 10/11/2021

Found water leaking out of the freezer compartment. The defrost drain was plugged up. I defrosted the ice and clear the tube so no water drains. I made adjustment to the drain pan under the evaporator so water can drain better. The customer said the icemaker started making ice I found that the motor on the icemaker was weak. Replace the icemaker and advise the customer to replace the water filter.; used 1 5303918277 (ICEMAKER) from stock

We serviced a

HOTPOINT DRYER- ELECTRIC

Model NVL333EB1WW

Near Otsego, MN 55330

Matt

Job Details: 10/11/2021

"Customer complaint is, ANNOYING NOISE WHEN TURNED ON. I disassembled the dryer and inspected. Everything looked good. I vacuumed out the inside of dryer and greased the rear bearing. I even took off the baffles and checked them for coins. Reassembled and tested. Dryer still has a distant tick sound like every time the drum rotates but not bad. Dryer is heating and working great otherwise. I inspected this dryer as thoroughly as I can and cant find anything thats failed. Dryer is operating normal."

We serviced a

LG DISHWASHER

Model LDF8072ST

Near Minneapolis, MN 55420

Delton

Job Details: 10/11/2021

"Replaced drain pump, tested and dishwasher now drains and is working good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS3

Near Chanhassen, MN 55317

Phillip

Job Details: 10/11/2021

Water was leaking out the bottom. I found water was leaking out the diverter. I replaced the diverter seal. I also removed objects from the spray arm jets. ; used 1 WPW10195677 (DIVERTER SEAL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Otsego, MN 55301

Matt

Job Details: 10/11/2021

"Customer said he called us and we recommended he call whirlpool because the dishwasher is under a year old and still under manufacture warranty. He said he never set up a appointment with us, so I didnt do anything here."

We serviced a

GE WASHER TOP LOAD

Model WHDRE526E1WW

Near Chaska, MN 55318

Phillip

Job Details: 10/11/2021

The washer will drain just not spin. I found the motor capacitor is blown. Im ordering the capacitor. ; ordrd 1 WH12X10462 (Capacitor)

We serviced a

KENMORE REFRIGERATOR

Model 253.5470341

Near Eden Prairie, MN 55346

Nate

Job Details: 10/11/2021

"Water is leaking through a hole in the drip pan. Pan is NLA. Steamed and cleaned up pan, used silver tape to seal it up and then coated with grease. Shouldnt leak anymore."

We serviced a

GE REFRIGERATOR

Model TBX25PABLRWW

Near Eden Prairie, MN 55347

Nate

Job Details: 10/11/2021

"Leaks water from drain pan. Steamed out drain, drains great now. Also has a tear in freezer gasket, moisture gets inside it, rusty, then drips water. Explained to customer whats happening. Used red glue to try and help seal it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Albertville, MN 55301

Matt

Job Details: 10/11/2021

"Customer complaint is, ICEMAKER/ DISPENSER ISSUES. Inspected and tested. This is the refrigerator with the wires on the bottom of the freezer door hinge that break and cause problems with the ice maker. They have already been repaired once and I couldnt find any breaks, but not completely confident that there not the issue. Ice maker is stuck in the wrong position. I jumped it and the heater came on to release the cubes but never cycled. I jumped the valve and water filled the ice maker. Im pretty confident the ice maker is bad, but because of the wiring issue Im not 100 percent sure. I quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

KENMORE WASHER TOP LOAD

Model 796.3152221

Near Chanhassen, MN 55317

Phillip

Job Details: 10/11/2021

I replaced the rotor and the stator. I ran a drain and spin cycle and it went through without stoping. I ran it again and its still working good. I charge the customer the difference for the parts only.

We serviced a

LG DISHWASHER

Model LSDT9908SS

Near Hopkins, MN 55305

Phillip

Job Details: 10/11/2021

Customer said they used 2-3 times then it started to leak out the right side. When it was running I noticed it sounded louder like the door was open. I found the tub trim was sticking out and pushing on the door and that was preventing the door from sealing tight. I fixed the trim and ran it. It did not leak for me. The customer even said the door seems to shut better now.

We serviced a

GE RANGE- ELECTRIC

Model JGBP28MET2BS

Near Maple Grove, MN 55311

Phillip

Job Details: 10/11/2021

I replaced the electrodes and all clips. All 4 burners work good.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9200SQ00

Near Burnsville, MN 55337

Delton

Job Details: 10/11/2021

"Replaced MCU, tested and washer fills, agitates, drains and spins. Washer is working good."

We serviced a

DACOR WALL OVEN- ELECT

Model ECS230SCH

Near Eden Prairie, MN 55346

Nate

Job Details: 10/11/2021

"Lower oven not heating. Found a tripped thermal fuse (resettable). Reset it. Also found a disconnected wire to one of the bake element terminals. Made the terminal tighter and reattached. Lower oven bakes great now. The previous owner did a self clean and had the oven cleaned right before they sold the house. Pretty sure that caused the wire to pop off, and also could have easily tripped the thermal fuse.Upper oven seems to run too hot according to the customer. I ran the oven for a half hour and watched temps. First high and low was a total of 781, or 390. Second high and low was a total that averaged 358. Ordered new hinges. Coming back to install. ; ordrd 2 De81-04348a (Hinges)s"

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC3

Near Mound, MN 55364

Phillip

Job Details: 10/07/2021

Verify the noise is coming from the wash motor. I replaced the wash motor and let it run. It sounds great and theres no water leaking.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Eagan, MN 55123

Delton

Job Details: 10/07/2021

Found that upper rack plastic adjuster is broken. Replaced with new rack adjuster kit. Tested and rack is secure. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4850HW1

Near Minneapolis, MN 55426

Nate

Job Details: 10/07/2021

"The washing machine has been leaving orange residue on the customers clothes. The gear case is running loud, needs a new transmission. Recommended a new wash plate and transmission. The water is really soft, did a water test on it. "

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9549LW2

Near Chanhassen, MN 55317

Phillip

Job Details: 10/07/2021

"The customer said he came down after running the washer for 20 min and it had shut off and was full of watered he tried a couple cycles but nothing worked he then tried the spin cycle. The washer started to drain then went into a spin and shut off. I put in on a normal cycle and let wash. I then moved to spin. It ran the neutral drain, it never stop, it right through a spin cycle and shut off. I tried it a few more times and its working. I ran a complete rinse and spin and its still working good. Im thinking maybe the timer contact are going bad in the timer If the customer calls back please order a timer.I quoted the customer $283.12. Timer WP3951702"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model KFIS20XVMS2

Near Loretto, MN 55357

Seth

Job Details: 10/07/2021

I replaced the failed control board and tested the fridge. It is now fixed.