Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed April 13, 2026 to April 14, 2026
Model XRF3619BFP
Found water filter not fully twisted into filter housing. Properly seated filter and verified water now dispenses and ice maker cycles and fills. Also noticed low water pressure because refrigerator is connected to a reverse osmosis system. Advised customer they can use a bypass filter since water is already filtered before reaching refrigerator. Unit is operating properly.
Model 0923121-06
Installed replacement ice maker and verified proper operation.
“Evan was very prompt and efficient as he replaced my ice maker. Courteous and tidy as he worked.”
Janice C.
Model MAH8700AWW
Found quarter and earring lodged in pump. Removed debris and tested operation. Unit is now fully functional.
“Luke, Was great!!! Prompt, very informative and efficient! I will call this business in the future.”
Michael / Kathie D.
Model GCFG3070BFB
Installed new bake burner per recall. Gas smell is gone. Also contacted Frigidaire about upper burner tube having delayed flame spread. Per their guidance, checked related components and found a bad igniter. Installed new igniter and tested multiple times. Flame now travels around burner tube much more quickly.
“This was for a recall-related service. Omega Force provided a two-hour window the day before the service. Nate arrived within the time window given, and texted prior to let me know how long it would be before he arrived. He was courteous as I explained, that in addition to the recall, there was a problem with the top oven burner as well. He made some calls and confirmed with Electrolux what he had tested and seen and got the approval to fix the problem, which happened to be with the igniter. It's always a pleasure to have a technician who listens and makes the process smooth. Thanks Nate!”
Prem N.
Model ARB2217CSL
Found ice built up on freezer ceiling. Door appears to have been left slightly open, which caused door switch to stay engaged and light to remain off. Cleaned and corrected issue. Unit is now operating properly.
“Lucas is GREAT! A knowledgable, thorough, helpful technician and a kind, fun, patient person. Thank you Lucas!!”
Virginia A.
Model WGD92HEFW0
Complaint was that unit was not drying. Found burned solder connection at motor relay. Repaired solder joint and verified unit is now operating properly.
“Evan did an excellent job in repairing our dryer. He went the extra mile and offered a repair that involved technical skill and problem-solving on his part. In addition, he was friendly and kind.”
Katherine B.
Model WM2233HU
Upon inspection, found unit full of debris in filter housing. Performed full system clean around door boot, cleared boot drain holes into outer tub, ran diagnostics, filled unit fully with water, cleaned glass, verified pump still has life, and found no water leaks.
“Have never had any appliance repaired before and randomly chose Omega based on web search showing all 5 star reviews from other customers. Will definitely call on Omega again in the future and will request Collin. He is a real blessing!”
Timothy / Michelle M.
Model EIGD50LIW1
Drum was locked up and not tumbling. Found two small washcloths stuck in blower wheel. Showed customer and advised keeping lint trap inserted during loading and unloading to prevent clothes from falling in. Removed washcloths, tested unit, and verified dryer now tumbles and heats normally.
“Delton arrived at the set time and fixed the problem we were having with our dryer. He is an excellent technician.”
Susanna F.
Model SHPM78Z55N
Found cracked spray arm and E07 error for vent fan. Installed upgraded spray arm tube, vacuumed and dried all water, tested operation, and verified unit is now working properly with no leaks or error codes.
