Service History 394 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NQ1A

Near Minneapolis, Minnesota 55445

Phillip

Job Details: 06/11/2021

I found a small hole in the drain hose. Ordering the drain hose. ; ordrd 1 807117001 (Hose drain)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBW2

Near Minneapolis, Minnesota 55410

Nate

Job Details: 06/11/2021

Top rack not on track and falling, ordrd 2 WPW10546503 (Dishwasher adjuster arm)s

We serviced a

LG DRYER- GAS

Model DLGX5781VE

Near Saint Michael, Minnesota 55376

Seth

Job Details: 06/11/2021

Customer complains the dryer made a loud squeaking noise and now intermittently starts and stops mid-cycle. Upon arrival in inspection I found one of the support rollers had locked up. I was able to get unit to start and run even with locked up wheel I replaced all four support rollers per customers request. I cleaned the dryer cavity thoroughly as there has been a small dryer fire and there was a lot of pet hair present. I tested the dryer starting and stopping and had no problems. The dryer is now fixed .

We serviced a

MAYTAG RANGE- ELECTRIC

Model MAR6600FZ2

Near Plymouth, Minnesota 55446

Seth

Job Details: 06/11/2021

The customer complains while baking the door stopped opening and closing properly it would not seal. The loaded hinge failed the lower pin broken it was unable to close properly. I replaced this hinge and tested. The range is now fixed.

We serviced a

SAMSUNG DRYER- GAS

Model DV400GWHDWR/AA-00

Near Eden Prairie, Minnesota 55347

Seth

Job Details: 06/11/2021

Customers complaint as the dryer runs when the door is closed. Upon arrival inspection I found a failed relay on the control board. Part is on order. Note The dryer duct is blocked and only has 4 mph at the side of the house. I notified the homeowner he'll need to have that fixed or risk fire or dryer failure.; ordrd 1 DC92-01025A (Pcb)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2642LF1

Near Eden Prairie, Minnesota 55346

Seth

Job Details: 06/11/2021

Dispenser is failing and wont stop bending ice or water. The switch is an assembly and the part is on order.; ordrd 1 242074223 (Dispenser module)

We serviced a

GE REFRIGERATOR

Model PFSS9PKYASS

Near Eden Prairie, Minnesota 55346

Seth

Job Details: 06/11/2021

Not cooling. Freezer was 29-35 deg. All fans and compressor is running. Failing sealed system.

We serviced a

WHIRLPOOL STACKED WASHER

Model LT7000XVW0

Near Minneapolis, Minnesota 55436

Nate

Job Details: 06/11/2021

"Not spinning out. Found a bad motor, transmission, coupling and clutch. Replaced all, runs great now.; used 1 285785 (CLUTCH) from stock"

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KESS907SSS00

Near Eden Prairie, Minnesota 55347

Seth

Job Details: 06/11/2021

Customer had many complaints about the range indicator lights and LEDs are not working as he desired the front right burner infinite switch had failed.

We serviced a

KENMORE REFRIGERATOR

Model 10674252400

Near Eden Prairie, Minnesota 55344

Paul

Job Details: 06/11/2021

"Installed filter harness and water valve, couldnt leak check unit not hooked to water. "

We serviced a

GE DISHWASHER

Model GDF620HSJ2SS

Near Eden Prairie, Minnesota 55347

Paul

Job Details: 06/11/2021

"Complaint was unit not draining, had a shell in pump. "

We serviced a

GE WASHER TOP LOAD

Model WCSR2080B0WW

Near Eden Prairie, Minnesota 55347

Paul

Job Details: 06/11/2021

Complaint was unit has issue with knob and loud Unit had a bad transmission.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MGDC200XW0

Near Chaska, Minnesota 55318

Paul

Job Details: 06/11/2021

Complaint was unit not heating and timer goes to off and keeps running. ordrd 1 WP3977678 (Timer)

We serviced a

KENMORE DRYER- ELECTRIC

Model LDE8416ACE

Near Spring Park, Minnesota 55384

Paul

Job Details: 06/11/2021

Replaced parts and tested issue fixed.

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Excelsior, Minnesota 55331

Seth

Job Details: 06/11/2021

Customers complaint with the dishwasher is that it is getting multiple errors and will not drain. There were three errors one for an internal leak one for a failed heater and one for a failed thermistor.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8500BW0

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 06/11/2021

Whats up bearing was bad and loud. Replaced the top bearing assembly. Ran it in a spin cycle sounded good.; used 1 W10435302 (CABRIO BEARING KIT) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5550XW0

Near Minneapolis, Minnesota 55442

Phillip

Job Details: 06/11/2021

The bearing inside the transmission is bad. The wash plate impeller is stuck on the transmission shaft. It would need a impeller and transmission."

We serviced a

JENN-AIR RANGE- GAS

Model JGS8750BDS

Near Minneapolis, Minnesota 55446

Nate

Job Details: 06/11/2021

Replaced the control panel. Right front burner does not ignite. Even after cleaning it up with the wire brush its sparks and gas comes out but it does not ignite. Only ignites with a lighter. The spark is weak. Ordered a new spark igniter and burner assembly.; ordrd 1 74007736 (Burner assembly) and 1 WP74009336 (Ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Elk River, Minnesota 55330

Matt

Job Details: 06/11/2021

"Customer complaint is, STILL NOT MAKING ICE ONLY MADE A FEW ICE CUBES AFTER TECH LEFT & NOW NONE. Inspected and tested ice maker. Everything tested good but the icemaker thermistor. I was able to find that you need to unplug the refrigerator to reset the errors. I unplugged it and the error went away. Icemaker should be good to go."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS-3

Near Elk River, Minnesota 55330

Matt

Job Details: 06/11/2021

"Customer complaint is, THE LIGHT UNDERNEATH FOR THE STOVE SOMETIMES STAYS ON & WILL START FLASHING. Inspected and found the light socket had 120 all the time. The triac on the board is stuck"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FER341AC0

Near Mound, Minnesota 55364

Seth

Job Details: 06/11/2021

Making noise during tumble. Dirty bearing and felt I cleaned and re-greased the bearing. It is quite now.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE5500AYW

Near Big Lake, Minnesota 55309

Matt

Job Details: 06/11/2021

"Customer complaint is, SHUTS OFF AFTER A FEW MINS. CONSTANTLY BEEPS, RESET AND DIDN'T HELP. Inspected and tested dryer. Dryer turned on for me and ran great and was heating for a half hour, but kept randomly beeping the whole time. I removed the UI console and found the ribbon cable from the UI to the board is burnt. Needs a new UI console. Part on order. ; ordrd 1 33002536 (UI console)"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 06/11/2021

"The customer said the dishwasher will shut down during the cycle. I found the lower rack was in backwards. The filter was also dirty. The customer said the soap packets get stuck. I moved the rack, cleaned the filter and advised to use a liquid soap. No error codes and it passed all test."

We serviced a

KENMORE REFRIGERATOR

Model 11173045610

Near Cologne, Minnesota 55322

Paul

Job Details: 06/11/2021

Installed panel and tested issue fixed.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFHF3047LSF

Near Mound, Minnesota 55364

Seth

Job Details: 06/11/2021

"Not heating, failed ignitor was replaced. I tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

MAYTAG RANGE- ELECTRIC

Model MES5775BAF

Near Becker, Minnesota 55308

Matt

Job Details: 06/11/2021

"Customer complaint is, TRIPLE BURNER IS HAVING ISSUES. Inspected and tested. Found the inside single burner on the triple burner has failed. Needs a new element. Part number W10823719. "

We serviced a

KENMORE REFRIGERATOR

Model 10656829603

Near Shakopee, Minnesota 55379

Paul

Job Details: 06/11/2021

"Complaint was unit not turning back on unless they turn the cold control, ORDER PART# WP2315562"

We serviced a

KENMORE RANGE- GAS

Model 790.7233301

Near Minneapolis, Minnesota 55419

Phil

Job Details: 06/11/2021

The oven does not bake. The broiler and cooktop works great. Unit needs a new igniter.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800BQ1

Near Minneapolis, Minnesota 55428

Phil

Job Details: 06/11/2021

The customer washer a rug and the machine would no longer drain. We put it on a drain cycle and it just had a mild hum noise. Ordered a new drain pump. They mentioned they had some water under the machine as well.

We serviced a

KENMORE DISHWASHER

Model 665.13893K801

Near Minneapolis, Minnesota 55410

Phil

Job Details: 06/11/2021

The dishwasher has a 7 blink error code indicating the heater is not working. The heater looks terrible. This unit takes heater- W10518394. (by FW)

We serviced a

GE WASHER TOP LOAD

Model GTWN5250D0WW

Near Chaska, Minnesota 55318

Phil

Job Details: 06/11/2021

The washer is banging a lot. The just moved the washer from California and the whole tub assembly is off. It appears on os the suspension rods is disconnected. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW03

Near Eagan, Minnesota 55121

Phil

Job Details: 06/11/2021

The filter light is on and the filter needs to be replaced. Helped the customer replace the filter and reset the light. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model TAWS700RQ1

Near Albertville, Minnesota 55301

Phil

Job Details: 06/11/2021

The washer is leaking by the rear left foot but only appears to be leaking when it fills with water.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC350AW0

Near Osseo, Minnesota 55311

Phillip

Job Details: 06/11/2021

"The machine had the Actuator error. I took the washer back to replace the actuator and found the gear case is leaking all the oil and theres oil all over the belt pulley the motor and the shifter. cust declined new gearcase ; used 1 WPW10006355 (ACTUATOR) from stock,"

We serviced a

FRIGIDAIRE RANGE- GAS

Model FPGF3077QFB

Near Saint Michael, Minnesota 55376

Matt

Job Details: 06/11/2021

"Customer complaint is, RANDOMLY MAKES BEEPING NOISE, RESET BREAKER, STILL BEEPS. Inspected and tested range. Found the oven meat probe was shorted out and the oven thought it was plugged in. Disconnected probe and it stopped beeping. Customer is okay with just leaving it unplugged, because they dont use it anyway according to the customer."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH0

Near Rogers, Minnesota 55374

Phil

Job Details: 06/11/2021

"6/11/21 16:30: PW rspndd 6/11 FRI, The dishwasher will complete a cycle and none of the buttons will respond. They will reset a breaker and then the dishwasher will go through one more cycle. Ordered a touchpad and main board."

We serviced a

AMANA RANGE- GAS

Model AGS781WW

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 06/10/2021

I found the ignitor was bad. I replaced the ignitor and let it heat to 300. The oven is working good now. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MAVT546EWW

Near Rogers, Minnesota 55374

Phillip

Job Details: 06/10/2021

The noise is from the brake slipping during the wash cycle. The brake also squeaks when it stops spinning.

We serviced a

KENMORE DRYER- GAS

Model 110.878726

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 06/10/2021

I found the idler pulley was stuck not turning well. I replaced the idler pulley and cleaned the shaft I also vacuumed out around the blower wheel. The dryer sounds good.; used 1 279640 (ROLLER) from stock

We serviced a

KENMORE WASHER FRONT LOA

Model 796.410299

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 06/10/2021

They said it would not drain and had a error code. The customer had replaced the drain pump and door lock. The drain pump was not turning on in the drain and spin. I found one of the wires was not connected to the drain pump terminal. I connected the wire. Now it drains and spins and no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8LFKXKQ05

Near Plymouth, Minnesota 55442

Phillip

Job Details: 06/10/2021

"The refrigerator and freezer section are not cooling well. I removed the freezer evaporator cover, found that the evaporator does not have a full frost pattern. Frost is only accumulating on the top coil. The refrigerator has a sealed system leak and is leaking refrigerant.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 06/10/2021

I found the evap was frosted up. The door does not seal good or shut good and did not extend all the way out. The customer said there is always frost all over the food and cardboard is limp. I cleared the frost and made sure it does cycle on in force frost. I put some grease on the drawer glides. The door opens and closes good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Dayton, Minnesota 55327

Phillip

Job Details: 06/10/2021

I replaced the water valve. The ice maker did fill with water.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3 02

Near Dayton, Minnesota 55327

Matt

Job Details: 06/10/2021

"Customer complaint is, WON'T TUMBLE. Inspected and tested. Found the idler pulley had failed. Quoted customer to install new pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED7800XW0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 06/10/2021

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Installed new element and tested. Dryer is now fixed. ; used 1 WP8544771 (LONG ELEMENT) from stock"

We serviced a

GE MICROWAVE

Model JVM2070SK02

Near Rockford, Minnesota 55373

Seth

Job Details: 06/10/2021

Microwave does not take selections or respond consistently. The UI and microcomputer are acting erratically. The touch pad has dead spots but selections dont match buttons pressed.

We serviced a

MAYTAG DISHWASHER

Model MDB4000AWB

Near Apple Valley, Minnesota 55124

Delton

Job Details: 06/10/2021

Motor hums but doesnt run. Checked if anything stuck in motor and it turns manually so nothing is stuck. Motor is shorted and not running. Needs a new motor.

We serviced a

BOSCH DISHWASHER

Model SHE53T55UC/01

Near Burnsville, Minnesota 55306

Delton

Job Details: 06/10/2021

Door springs broke. Needs new door spins kit. Ordering part and rescheduling.; ordrd 1 00754866 (Spring kit)

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV48H7400EW/2

Near Bloomington, Minnesota 55438

Delton

Job Details: 06/10/2021

"Found that idler wheel is worn out. Customer approved estimate. Replaced part, tested and dryer now runs quiet and is working good.; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX7ER55UC/50

Near Minneapolis, Minnesota 55439

Delton

Job Details: 06/10/2021

"Door falls open and not drying well. Found that door springs/links broke. Ordering new link kit and rescheduling. Heater is working, but found that when testing there was alot of soap suds and i did not add soap. I showed customer and explained to use less soap. I also turned on extended drying in the options and explained to use rinse aid.Rescheduling.; ordrd 1 00754866 (Door spring kit)"

We serviced a

SAMSUNG DRYER- GAS

Model DV350AGW/XAA

Near Minneapolis, Minnesota 55416

Delton

Job Details: 06/10/2021

Customer says tumbles but doesnt dry no heat at all. As im here dryer is cycling heat good. Not able to get it to fail. Suspect gas coils but customer declined and will use it and see what happens.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Minneapolis, Minnesota 55416

Delton

Job Details: 06/10/2021

Found that ice maker frosted up and stopped dispensing ice. Able to get ice bin out and dump out ice and cycled ice maker and it filled. I informed customer that is a known issue and there is kit to fix issue. She will think about it and call back if she wants to proceed.

We serviced a

GE RANGE- ELECTRIC

Model JMP26001DC

Near Minneapolis, Minnesota 55419

Delton

Job Details: 06/10/2021

Burners not heating found wires shorted.

We serviced a

MAYTAG RANGE- GAS

Model MGR5752ADQ

Near Plymouth, Minnesota 55446

Seth

Job Details: 06/10/2021

Customer complains the bake option is not working and I have an occasional smell of gas. Upon arrival inspection found. Replaced it and tested tested great. I want to head and ran to bake to 300? preheated and completed as designed. Range is now fixed; used 1 12400035 (IGNITER) from stock

We serviced a

FRIGIDAIRE STACKED DRYER

Model MLXE42REW1

Near Plymouth, Minnesota 55447

Seth

Job Details: 06/10/2021

Customers complaint with the laundry center is that the dryer makes a squealing noise when it tumbles. Upon arrival in inspection I found the idler pulley was very loose and had worn and had heavy play. I replaced it and tested the dryer. I let the dryer to run for 15 minutes to ensure noise did not come with heat. The dryer is now fixed it.; used 1 131863007 (IDLER ARM) from stock

We serviced a

SAMSUNG DRYER- ELECTRIC

Model n/a

Near Eden Prairie, Minnesota 55346

Seth

Job Details: 06/10/2021

"No heat and bad rear felt seal. Needs new seals

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD4800BQ0

Near Minnetonka, Minnesota 55345

Seth

Job Details: 06/10/2021

"Customer complains the drivers incredibly loud and moves around room. Upon arrival and inspection I found the bulkhead is damaged the motor was loose and banging around in the bottom of the cavity. The blower the bulkhead and the motor are all damaged

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Richfield, Minnesota 55423

Delton

Job Details: 06/10/2021

Found that the motor is bad and not running. Ordering sump assembly and rescheduling.; ordrd 1 W11025157 (Motor/sump assembly)

We serviced a

BOSCH DISHWASHER

Model SHP865NZD5N/01

Near Excelsior, Minnesota 55331

Seth

Job Details: 06/10/2021

E15 leak detected. Found leak in the hoses

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTMS02

Near Excelsior, Minnesota 55331

Seth

Job Details: 06/10/2021

Customer complains that the plastic bezelthat surrounds the dispenser is loose. Upon arrival and inspection I found the plastic hold downs had broken.

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Big Lake, Minnesota 55309

Matt

Job Details: 06/10/2021

"Customer complaint is, MAKES LOUD ELECTRIC MOTOR NOISE- THINKS ITS THE PUMPS- WORKS OK BUT ITS VERY LOUD. Inspected and tested. Found the circulation motor is failing. Needs a new motor assembly. Part on order. ordrd 1 ABT72989206 (Circulation pump)"

We serviced a

GE DRYER- ELECTRIC

Model DBVH520EJ2WW

Near Big Lake, Minnesota 55309

Matt

Job Details: 06/10/2021

"Customer complaint is, not heating well. Found the heating element has failed and the front bearing assembly is shredded. Parts on order. ; ordrd 1 WE11X20397 (Heater) and 1 WE14M124 (Top bearing assembly) and 2 WE1M1067 (Glides green)s and 2 WE1M504 (White glides)s"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESR/AA

Near Elk River, Minnesota 55330

Matt

Job Details: 06/10/2021

"Customer complaint is, FREEZER TEMP IS GOOD, FRESH FOOD IS 50 DEGREES. Inspected and found the FF evaporator is a ball of ice in the upper right corner. I think this is part of the class action lawsuit for this issue. Customer declined repairs and is going to replace the refrigerator."

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF6000FS1

Near Elk River, Minnesota 55330

Matt

Job Details: 06/10/2021

"Customer complaint is, TIMER ADVANCES BUT WASHER WON'T FILL OR START. Inspected and tested. Found a E56 error. The motor turns freely and ohms out good. Motor control board has failed. Customer declined repairs and is going to replace the washer."

We serviced a

KITCHENAID DRYER- ELECTRIC

Model KEHS01PMT0

Near Rogers, Minnesota 55374

Phillip

Job Details: 06/10/2021

I did the solder repair to the motor relay. Reinstall the control board. I had to replace the heater wire terminal. The dryer is working good now.

We serviced a

LG DRYER- GAS

Model DLG5966G

Near Excelsior, Minnesota 55331

Seth

Job Details: 06/10/2021

The dryer would not start it was obvious it was binding on some thing. I remove the item of clothing from the fan assembly and tested. The dryer is now fixed

We serviced a

GE REFRIGERATOR

Model GSH25JFXB BB

Near Elk River, Minnesota 55330

Matt

Job Details: 06/10/2021

"Customer complaint is, ICE MAKER NOT MAKING ICE. Inspected and tested icemaker. Found the ice maker is getting stuck when it harvest the ice. Needs a new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU920PFGB3

Near Wayzata, Minnesota 55391

Seth

Job Details: 06/10/2021

Not draining. Blockage in the check valve was cleared. I tested the dishwasher it is now fixed

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 06/09/2021

"Water under crisper drawer and ice build up in evaporator. But customer unplugged it and manually defrosted. I tested and currently the fridge is cooling and has frost pattern, no errors.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW5620HW0

Near Savage, Minnesota 55378

Paul

Job Details: 06/09/2021

Complaint was unit leaked a small amount 1 time. Customer pulled unit out and ripped flooring. Ran a load and found no leaks.

We serviced a

MAYTAG REFRIGERATOR

Model MFD2561HEQ

Near Savage, Minnesota 55378

Paul

Job Details: 06/09/2021

Installed parts and tested issue fixed.

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Savage, Minnesota 55378

Paul

Job Details: 06/09/2021

"Complaint was unit not cooling, Has a sealed system issue.

We serviced a

JENN-AIR DISHWASHER

Model JDB1250AWS

Near Eden Prairie, Minnesota 55346

Paul

Job Details: 06/09/2021

"Complaint was unit smells, not drying well. Thinks water under filters is causing smell because it doesnt drain out.Dishwasher will never drain all the water always some left over under filters.Unit not drying well because he isnt using rinse aid, tested heater in test mode no failure

We serviced a

MAYTAG DRYER- GAS

Model MGDE200XW1

Near Minnetonka, Minnesota 55345

Paul

Job Details: 06/09/2021

Complaint was unit making horrible noises. Replaced idler pulley. ; used 1 279640 (ROLLER) from stock

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200GW/A3

Near Rogers, Minnesota 55374

Matt

Job Details: 06/09/2021

"Customer complaint is, WON'T START. Inspected and found the power cord wasnt plugged in all the way. Plugged cord in and tested. Dryer turned on right away and is heating great. Dryer is now fixed."

We serviced a

KEMORE REFRIGERATOR

Model n/a

Near Rogers, Minnesota 55374

Matt

Job Details: 06/09/2021

"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested refrigerator. Found the compressor, condenser fan and both evaporator fans are running. After 20 minutes, refrigerator is not cooling at all. This refrigerator is made by LG and is the one that they have had compressor issues with. Sealed system has failed. Advised customer to call Sears and see if they will do anything for him."

We serviced a

FRIGIDAIRE STACKED WASHER

Model FFLE3900UW3

Near Rogers, Minnesota 55374

Phillip

Job Details: 06/09/2021

"The error 53 main board failure is in the history. I ran test and the motor test good, it fills and drains. Per the tech sheet it needs the main board . ; ordrd 1 5304523186 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KUDP01ILWH3

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 06/09/2021

I started the dishwasher and the tub filled with suds. I cut the suds with oil. Advised the customer to switch soaps and clean it with a dishwasher cleaner.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Champlin, Minnesota 55316

Phillip

Job Details: 06/09/2021

The magnetron has failed. None of the magnetron I carry on the truck matchup. Im ordering the magnetron.; ordrd 1 5304463439 (Magnetron)

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model n/a

Near Champlin, Minnesota 55316

Phillip

Job Details: 06/09/2021

The blower wheel was full of lint. I cleaned the blower and vacuumed out the dryer. It sounds good now.

We serviced a

WHIRLPOOL DISHWASHER

Model DU8000XX2

Near Minnetonka, Minnesota 55345

Paul

Job Details: 06/09/2021

"Complaint was unit not, cleaning well. Water director cone was not installed fixed that.

We serviced a

BOSCH RANGE- ELECTRIC

Model HES245U/01

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 06/09/2021

I found nothing wrong the oven is heating good. The customer said it only happened one time. No error codes in the history. All the elements are cycling.

We serviced a

GE REFRIGERATOR

Model GSS22WGMCWW

Near Eden Prairie, Minnesota 55347

Paul

Job Details: 06/09/2021

Dispenser motor is bad. Ordered new motor.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW57ESVW1

Near Chaska, Minnesota 55318

Paul

Job Details: 06/09/2021

Complaint was unit leaking It was the sink next to washer leaking No appliance failure

We serviced a

LG WASHER FRONT LOA

Model WM4270HVA

Near Osseo, Minnesota 55311

Seth

Job Details: 06/09/2021

"Not drying or completing cycles. I found the rear bearing was loose, 1/16 in slop.

We serviced a

GE RANGE- ELECTRIC

Model JBP66DM2WW

Near Minneapolis, Minnesota 55439

Delton

Job Details: 06/09/2021

"Replaced bake element, tested and is heating and working good. But customer also had issue with temperatures button not working. Customer wants to proceed with repairing. Ordering parts and rescheduling.; ordrd 1 Wb27t11311 (Control board) and 1 Wb27t11006 (Overlay)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48QMB01

Near Edina, Minnesota 55436

Delton

Job Details: 06/09/2021

Found that ice maker optic board not sensing that flap is closed to enable ice harvest. Replaced optical board and light now recognizes that it is closed and on. Ice maker working good.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR

Near Osseo, Minnesota 55311

Seth

Job Details: 06/09/2021

"Noisy, fan hitting the ice behind the evaporator cover. Quoted customer for repairs and they will think about it.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW94HEXW2

Near Edina, Minnesota 55436

Delton

Job Details: 06/09/2021

"Customer said that leaked enough to soak up 3 towels worth. I ran quick cycle and it fills, washes, drains and spins. I did not find any leaks. Not sure what caused leaks but as im here washer is working good and no leaks."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW1

Near Otsego, Minnesota 55330

Matt

Job Details: 06/09/2021

"Customer complaint is, NOISE WHEN SPINNING. Inspected and tested. Found the transmission is squeaking and clunking when it spins. Transmission has failed. Customer declined repairs for now, and is going to look into replacing it."

We serviced a

KENMORE REFRIGERATOR

Model 795.51822.411

Near Otsego, Minnesota 55301

Matt

Job Details: 06/09/2021

"Customer complaint is, NOT COOLING IN FREEZER AND FRIDGE IS WARMER. Inspected and tested refrigerator. Found the compressor, condenser fan and evaporator fan are all running. Evaporator has no frost. This refrigerator is made by LG and has the sealed system/compressor issue. Sealed system has failed. Advised customer to call Sears and see if they will do anything for them."

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG52680JZ0

Near Minneapolis, Minnesota 55405

Delton

Job Details: 06/09/2021

"Oven makes ticking sound but never ignites and smells like gas. Found that there was too many pans in the bottom drawer that it was grounding to pan rather than igniter.Removed pan and showed customer, oven now ignites and heats. Oven is working good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Minneapolis, Minnesota 55410

Delton

Job Details: 06/09/2021

"Motor just hums, seems to be slight leak onto motor locked it up. Needs motor/sump assembly. Part is not in stock. Please search for part WPW10482480 and quote customer/availability.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF3

Near Plymouth, Minnesota 55446

Seth

Job Details: 06/09/2021

"Fridge temperatures not right. Bad frost pattern on the evaporator, issue is not covered with the warranty and no replacement helper. No repair possible."

We serviced a

KITCHENAID MICROWAVE

Model KCMS2255BSS

Near Plymouth, Minnesota 55446

Seth

Job Details: 06/09/2021

Customer complained that the microwave heats intermittently and when they open the door the turntable turns on its own. Upon arrival and inspection I found a countertop microwave thats installed in the cabinet. When I look up parts no parts outside of the trim package and turntable parts are available for this model. Please call into authorizations; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Plymouth, Minnesota 55446

Seth

Job Details: 06/09/2021

"Customer complains there water leaking from his fridge, frost in his freezer and high temps. Upon arrival and inspection I found the fresh food evaporator cover was leaking water causing the leak and high temps. This issue is a manufacturing defect and not covered with his warranty

We serviced a

LG MICROWAVE

Model LMV1831SW/00

Near Plymouth, Minnesota 55441

Seth

Job Details: 06/09/2021

I installed the new door on their microwave. It was not the correct color but the white option is no longer available. The microwave is now working as designed. I tested with a cup of water.

We serviced a

MAYTAG DRYER- ELECTRIC

Model n/a

Near Hopkins, Minnesota 55305

Seth

Job Details: 06/09/2021

Customers complaint with the dryer is it makes a loud noise and shakes. Upon arrival and inspection I found a heavy buildup of lint on the squirrel cage fan. I removed the excess buildup and tested the dryer. Its now fixed

We serviced a

GE DISHWASHER

Model n/a

Near Minneapolis, Minnesota 55447

Seth

Job Details: 06/09/2021

"Not drying or heating. No rinse aid was in the dispenser, flood switch had failed. I replaced the switch and tested in test mode and normal wash. The dishwasher is now fixed.; used 1 WD21X10519 (FLOAT SWITCH) from stock"

We serviced a

GE DRYER- GAS

Model GTD42GASJ2WW

Near Elk River, Minnesota 55330

Matt

Job Details: 06/09/2021

"Customer complaint is, WONT STAY RUNNING & CUST SAID BELT IS BROKEN?- WONT SPIN. Inspected and tested dryer. Found the belt was broken. Customer approved repairs. Installed new belt and tested. Dryer is now fixed. ; pckd up 1 WE12M29 (Belt)"