Service History 357

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed November 26, 2025 to December 1, 2025

KitchenAid RangeNov 26, 2025Eden Prairie, MNTechnician: Evan

Model KSEG950ESS2

Replaced failed bake element, tested, and verified proper heating.

“Very knowledgeable and personable”
Rick E.

Electrolux WasherLaundry centerNov 26, 2025Forest Lake, MNTechnician: Lucas

Model ELTE7300AW

Replaced board and thermostat, verified proper heating.

Bosch DryerStackedNov 26, 2025Minneapolis, MNTechnician: Mark

Model WTV76100US/03

Removed lint blocking heater, reset thermocouple, tested with load, unit heating properly.

“Everyone that I dealt with from the first person that picked up the phone to the technician that showed up were incredibly polite, helpful and through. Will use them again and recommend them for sure! How Refreshing!!!”
Anne N.

KitchenAid RangeDec 1, 2025Mounds View, MNTechnician: Mark

Model KGRS505XSS04

Lower oven not heating; replaced igniter, preheated to 350? to season igniter, unit working properly.

“Mark really got me out of a jam. He was friendly, knowledgeable, and timely. He was more skilled and honest than the last appliance company I worked with! Very thankful for his work.”
Brian D.

Whirlpool DryerDec 1, 2025Minneapolis, MNTechnician: Mark

Model WED9400SUO

Installed repaired control board, ran normal and timed dry, heating properly, unit working as designed.

“First time I have used your company and we will switch for any future repairs needed on our Subzero, Viking and Bosch kitchen appliances. Mark was knowledgeable, on time, worked fast, explained what was wrong with the dryer, took the board, repaired it and returned Monday to reinstall it. Our Whirlpool dryer works great again, thank you.”
Sharron F.

LG MicrowaveBuilt-inDec 1, 2025Chaska, MNTechnician: Tom

Model WCEP6423F.BRSLLGA

LG wall oven with microwave on top: customer reported microwave noise; found electrical whip vibrating on top of unit, repositioned it, and tested with no further noise.

LG WasherDec 1, 2025Minneapolis, MNTechnician: Jacob

Model WM3360HVCA.ASSEECI

Returned to finish spider arm repair; replaced front and rear tub and internal spider arm, reassembled fully, and tested; unit working properly.

LG RangeDec 1, 2025Minneapolis, MNTechnician: Mark

Model LSEL6335FE.BR1LLGA

Installed new oven thermostat, ran bake at 350?, and verified proper operation.

“Mark was excellent once again. He actually arrived ahead of schedule and was very quick and polite!!”
Henry S.

LG WasherDec 1, 2025St. Cloud, MNTechnician: Brandon

Model WM2250CW

Washer had mildew smell; vacuumed filter, cleaned door boot drain, and wiped seal; no mechanical issues found.

“Brandon is great every time. He is the reason I call Omega for all my appliance repairs”
Zach T.