Service History 308 - Omega Force Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Plymouth, Minnesota 55442

Phillip

Job Details: 10/10/2023

The rear panel is all frosted up. It will need the drain kit and defrost sensor. The customer will turn the unit off the day before so it can defrost. ; ordrd 1 DA82-01415A (DRAIN KIT) and 1 DA32-10104N (SENSOR ASSM - EVAPORATOR)

We serviced a

BOSCH MICROWAVE

Model HMB50152UC/05

Near Victoria, Minnesota 55386

Adam

Job Details: 10/10/2023

"Unit is now sparking to the cavity of unit and is permanently damaged. Nothing the customer did. Magnetron is sparking to side of the unit. There is nothing I can do to repair unit. Customer is going to contact Bosch to see what they will do. 9/19/23 11:33: AY there 9/19 TUE, 10:35 to 11:30, Removed unit from the wall. Disassembled unit. Installed new magnetron from last diagnosis. Once installed tested 3 times to make sure it was working properly. Unit sounds and heating properly. Reassembled unit. Installed back into the cabinet. Tested again and is heating properl; O-emld tckt"

We serviced a

GE RANGE

Model JSP40WW3WW

Near Saint Paul, Minnesota 55108

Delton

Job Details: 10/10/2023

"Found that the bake element is open and was grounding out. Customer approved estimate. Replaced element, tested and oven bake is heating and working good.; ordrd 1 WB44K5012 (Bake element)"

We serviced a

KITCHENAID MICROWAVE

Model KCMS1555RSS0

Near Mendota Heights, Minnesota 55118

Delton

Job Details: 10/10/2023

Turntable not turning. Has power but looks like it shorted and melted the support to the motor. Needs turntable motor and support. Parts shows not in stock. Please search parts and call and give customer ETA and estimate.Turn table support WP8205148; turntable motor WPW10159107; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Osseo, Minnesota 55369

Phillip

Job Details: 10/10/2023

"The customer complaint is the fresh food section is not cooling and ice and frost are coming out the vents. The ice maker is also not working and the bucket is stuck. The ice maker would need the ice maker update kit and sealant. The fresh food section will need the drain heater kit, temp sensor and the add on evaporator heater. I was not able to locate a few of the parts in stock. Please locate all the parts then contact the Dream Team and give them the quote. I did create a estimate quote. ; saved tckt"

We serviced a

THERMADOR++ REF BUILT IN++

Model KSDF30US

Near Minnetonka, Minnesota 55305

Nate

Job Details: 10/10/2023

Ice maker doesnt make ice. They just get a big smooth block of ice in bucket. Found a big crack in bottom of Icemaker. 11024619 is part number for Icemaker. Could someone please look up that part and call customer with a quote? I figured out the door. You have to press on the door and not the handle area. ; saved tckt

We serviced a

MAYTAG DRYER

Model MGDX600XW0

Near Lakeville, Minnesota 55044

Delton

Job Details: 10/10/2023

Dryer not starting. Found that the belt switch was bad. Jumped belt switch and still not starting. Found that board is not sending power to motor. Big burn spot on control board. Board is not in stock. Please search for part and give customer ETA and estimate.Control board WPW10317638; saved tckt

We serviced a

FRIGIDAIRE REF BUILT IN++

Model FPRU19F8RFC

Near Lakeville, Minnesota 55044

Delton

Job Details: 10/10/2023

This is a two unit with a trim kit installed. Refrigerator has sealed system leak %10 frost pattern on evaporator (see picture) will need sealed system repair. But will have to take off trim kit and pull out. Will be a big job probably 2 guys to be safe to pull it out (see picture) so charge accordingly.Also needs door seal that has about 100 screws that holds it on 5304505782 add that to total estimate and labor for sealed system.; saved tckt

We serviced a

KENMORE DRYER

Model 110.74832400

Near Minneapolis, Minnesota 55411

Nate

Job Details: 10/10/2023

Not heating. Replaced bad thermal fuse. Vacuumed out dryer and cleaned bulkhead. Air flow is 32 mph behind dryer. Wasnt able to check air flow outside because access to it is through neighbors yard and they have spiked fence posts and a lock on gate.

We serviced a

WHIRLPOOL ICEMAKER++

Model WUI75X15HB01

Near Loretto, Minnesota 55357

Phillip

Job Details: 10/10/2023

We removed the old ice maker and installed the new ice maker. I hooked up the water lines and drain hose. The new ice maker powers on and filled.

We serviced a

ADMIRAL DRYER

Model AGD4475TQ1

Near Minneapolis, Minnesota 55413

Nate

Job Details: 10/10/2023

Not heating. I found a bad thermal cut out in the back. I vacuumed out all the lint in the dryer and checked temperatures after installing the fuse. Temperature shut up to 250? quickly so I stopped the dryer and told the customer they will want to get their vent cleaned out before they run it on heat. Otherwise it will blow out the fuse again.

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060US/AA

Near Saint Joseph, Minnesota 56374

Matt

Job Details: 10/10/2023

"Customer complaint is, THE CONTROL PANEL IS NONE RESPONSIVE. Inspected and tested. Found the plug was falling out of the wall underneath the sink. I plugged it back in and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24DCTB7

Near Maple Plain, Minnesota 55359

Phillip

Job Details: 10/10/2023

The customer said the upper drawer does not clean as good as the bottom one. We took the filter plate out and it was all nasty and dirty. We cleaned the filter and the drain. We put it back together and verified it washes good and now drains all the way. I advised the customer to switch from liquid soap to powder soap and to clean the dishwasher with a dishwasher cleaner.

We serviced a

LG DRYER STACKED++

Model MISSING

Near Minneapolis, Minnesota 55404

Nate

Job Details: 10/10/2023

"Running loud. Found a couple worn down support rollers. Unit is stacked in a closet. Vacuumed out, replaced rollers, after owner left, I found the belt was very brittle. Replaced belt. Unit is working great.

We serviced a

GE DRYER

Model GTDP490ED7WS

Near St. Cloud, Minnesota 56303

Matt

Job Details: 10/10/2023

"Customer complaint is, MAKES A GRINDING NOISE UPON START UP AND GOES AWAY AFTER A LITTLE WHILE, DRYING OK. Inspected and tested. I disassembled dryer and found the drum is rubbing on the frame. The front and rear bearings are good and the glides are good. I tried adjusting the drum so that it rides further to the back and cant get it to move anymore. I dont think theres anything else I can do to make this not rub. It looks like the outer casing is maybe warped a little. I showed this to the customer and advised that theres nothing else I can do."

We serviced a

GE REFRIGERATOR

Model PSS26MSRC

Near Woodbury, Minnesota 55125

Delton

Job Details: 10/10/2023

No water & ice find out water supply was turn off. Turn water supply on working now no issues . Secured the ice line with caulk.

We serviced a

GE RANGE

Model JB968S0H2SS

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 10/10/2023

Customers complaint unit taking long time to heat. Unit took about 25 minutes to heat up to 425. Everything is operating correctly. Broil and bake element. The temp is ready in spec. Nothing I can do on this unit. I explained its normal for some units to take a long time to preheat especially in apartments.

We serviced a

DACOR++ WALL OVEN++

Model ECS127SCH

Near Wayzata, Minnesota 55391

Phillip

Job Details: 10/10/2023

The customer said the oven does not heat up very fast. I started the oven and found only broil element heats but not the bake. I removed the main board and found the bake element had a bad solder spot on the board. I repaired the board and put it back in. Now the bake element is on and its heating up faster.

We serviced a

BEKO DISHWASHER

Model DIT30532

Near Wayzata, Minnesota 55391

Phillip

Job Details: 10/10/2023

The customer said the dishwasher is flashing the leak fault code and does not clear. I pulled the dishwasher out and found the bottom basin was full of water. We sucked the water out and started the dishwasher. We let run for a while and drained the water out twice. We could not see it leak anywhere. We did find a hose that looked like it was cut or melted in one spot. We cut the hose back about 3/4 inch and put it back on. We ran it again and still no leaks.

We serviced a

WHIRLPOOL DRYER COIN OP++

Model CGM2761KQ1

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 10/10/2023

"Unitq bangs around and sounds terrible. Disassembled unit found the blower wheel full of lint. Also found the rollers are showing wear. Recommend doing the kit while I have it apart. Installed parts. Also cleaned up all lint in the dryer. Reassembled tested unit is working properly now.

We serviced a

ASKO++ DISHWASHER

Model D5654XXL

Near Minneapolis, Minnesota 55405

Nate

Job Details: 10/10/2023

Replaced bad drain pump and drain line. Runs and drains great now.

We serviced a

ASKO++ DISHWASHER

Model DBI664IXXLS.U

Near St. Cloud, Minnesota 56303

Matt

Job Details: 10/10/2023

"Customer complaint is, F11 F10 ERROR CODE. Its giving a F11 error and not draining. They only saw the F10 once. Inspected and tested. This is a draining error. I removed hose underneath the sink and found it was plugged up were it connected to the pipe. Removed a pistachio shell and some other junk and tested. Dishwasher is working and draining great. Dishwasher is now fixed."

We serviced a

BEKO RANGE

Model SLGR30532SS

Near Mound, Minnesota 55364

Adam

Job Details: 10/10/2023

Installed new parts. Once installed tested. Unit is working properly.

We serviced a

BEKO REFRIGERATOR

Model BFBF3018SSIML

Near St. Louis Park, Minnesota 55416

Nate

Job Details: 10/10/2023

Replaced both Icemaker and water valve. Works great now. The old valve was frozen in the dispenser portion.

We serviced a

LG WASHER

Model WM6500HBA

Near St. Cloud, Minnesota 56303

Matt

Job Details: 10/10/2023

"Customer complaint is, NOT POWERING UP. Customer said it will run a couple loads and then go dead. Usually when there running the sidekick underneath at the same time. Inspected and tested. Washer is brand new and was bought at a scratch and dent store. Its so new I cant even find any information on it when I looked it up. Both washers power on and are working now when I tested them. Customer said that when it goes dead, both washer are dead. This has to be a problem with the electrical at the wall because both washers have their own cords and are plugged into the same outlet. I advised that this has to be a electrical problem, not a washer problem and to run a cord from a different outlet next time it happens and it should work."

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 10/10/2023

The complaint is the dishwasher does not drain. I started the drain pump on a test mode and the pump works fine. I checked the air gap and found it was plugged up. I cleaned out the air gap and tested it again. Now it drains good.

We serviced a

MAYTAG REFRIGERATOR

Model M1BXXGMYW00

Near St. Cloud, Minnesota 56301

Matt

Job Details: 10/10/2023

"Customer complaint is, THE DOOR SEALS SEAMS TO BE WEAK. Inspected and tested. FF compartment is 39F and freezer is 2F. The FF door gasket is falling apart. Customer approved repairs. Installed new FF door gasket. Refrigerator is sealing nicely. Refrigerator is now fixed."

We serviced a

LG REFRIGERATOR

Model LMX25981SW/04

Near Eden Prairie, Minnesota 55347

Nate

Job Details: 10/10/2023

Leaking from another section of waterline. Replaced the whole line now. No leaks now.

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SSIM

Near Eagan, Minnesota 55121

Delton

Job Details: 10/10/2023

Replaced ice maker and water valve. Tested and and works but in test mode there is no way to test the timed fill to see if cubes are full. I explained that itll take 24 hours to make ice and also explained that this mode on average makes about 3 pounds of ice in 24 hours. Since its an office fridge I wanted to make them aware.Also it is on a reverse osmosis system and next step would be to ensure it has the correct pressure per the manufacture specs for ice maker to preform correctly.Ice maker and water valve are working and they will keep an eye on the ice production can call back if they keep having issues.

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AERS/XAA

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 10/10/2023

The customer said that it was making a buzzing sound but stopped a few days ago. We found water pooling up in the bottom again. We removed the evaporator cover and there was just the normal frost on the evaporator but no real build up. I defrosted the evaporator and dried the evap cover with a hair dryer. I put silicone around one of the vents on the cover. I raised the front feet so it may drain better.

We serviced a

GE DRYER

Model GFD45GSSK0WW

Near Becker, Minnesota 55308

Matt

Job Details: 10/10/2023

"Customer complaint is, LEAVES MARKS ON THE CLOTHES. Inspected and tested. Found the glides are wore out on the front bearing assembly and the drum is cutting into the bearing. Clothes are getting caught in there and its leaving marks. Needs a new top bearing assembly and bottom felt. Customer approved repairs. Installed new front bearing assembly and bottom felt. Tested and dryer sounds great. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 10/09/2023

Customer complaint unit leaking form where the filter goes. Removed the cover going around the filter housing to see what is actually leaking. Notice it was just leaking from the housing itself. The lines going in look good and not cracked. Quoted customer blue boon for filter housing WPW10238123. They will think it over and let us know ; saved tckt

We serviced a

KENMORE WASHER

Model 11026812690

Near Minneapolis, Minnesota 55423

Delton

Job Details: 10/09/2023

"Washer not fully agitating. Found that the agitator dogs are worn out. Replaced agitator dogs, tested and now is fully agitating and moving clothes to wash. Washer is working good.; used 1 80040 (DOGS) from stock"

We serviced a

GE REFRIGERATOR

Model GDS20KBSBBB

Near Saint Paul, Minnesota 55114

Delton

Job Details: 10/09/2023

"Freezer door is hard to open and only opens half way, also closing is very hard and will leave gap unless you recall push the door hard. Which is the cause of freezer not staying cold all the time since door wont seal.Needs new freezer door rails. Looks like comes in a kit for both left and right. Part shows discontinued and NLA.Office: pelase search for part and call owner with estimate.Freezer door rail kit WR17X12450;; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model DB16631S.U

Near Arden Hills, Minnesota 55112

Delton

Job Details: 10/09/2023

"Water valve was clogged with bunch of white sediment from whatever was in the water line plumbing. Replaced water valve, tested and dishwasher fills and is washing. No more water fill error. Dishwasher is working good.Office: please collect payment since the contact who is in charge and paying for repair is not in this office building. Do we charge the card on file?; saved tckt , states that autho needed"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 10/09/2023

"Found that filter and spray arms are full of food and gunk build up and spray arms are not spinning due to that. Also the lower rack wheel broke off so the rack lays lopsided preventing spray arm from spinning. Also the soap dispenser is broken and wont release soap.Ordering several parts, under the autho limit and rescheduling.; ordrd 1 WPW10491331 (Lower spray arm) and 1 WP8268645 (Lower rack wheel) and 1 WPW10498900 (Upper spray arm) and 1 WPW10428217 (Soap dispesner)"

We serviced a

ASKO++ DISHWASHER

Model 1075554156

Near Minneapolis, Minnesota 55424

Nate

Job Details: 10/09/2023

"User interface stopped working on the start button. After sitting a couple days it worked again. Door gasket has a lot of mineral deposit on it. I cleaned all the deposit off, well most of it. Told customer about issue these have with moisture getting in the user interface. Customer would like to hold off on a repair, but would really like a quote for a new door gasket, and for a door gasket and new user interface. Can someone please locate those part numbers and call customer with those two quotes, for their future reference per their request? Thanks! ; saved tckt , states that autho needed"

We serviced a

KENMORE WASHER

Model 110.44936203

Near New Brighton, Minnesota 55112

Nate

Job Details: 10/09/2023

"Giving an FH error. It fills well with cold water, and fills with hot water. Could be bad pressure sensor switch or flow meter. Quoted for both. Put it in test mode and let it go all the way through all steps and no errors. Customer understands once we install one part we cant return it. Installed flow meter first, and let it go through a normal cycle. It runs great now with no error codes. I let it run for 45 minutes. Prior, it would give an error every time after 2 minutes."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US6B

Near Minneapolis, Minnesota 55410

Delton

Job Details: 10/09/2023

"Installed dishwasher, tested and dishwasher is working good."

We serviced a

GE WASHER

Model CANT READ

Near Fridley, Minnesota 55432

Matt

Job Details: 10/09/2023

"Customer complaint is, START BUTTON IS BROKEN. IT STICKS AND HARD TO PRESS.. WATER FILLS UP BUT WONT DRAIN. Customer said they start a cycle and then it pauses in the middle of a cycle. Inspected and tested. Found the start button is pushed in too far and is not responding correctly. Model and serial number are faded and I cant read them. I removed control panel and reinstalled rubber button and reassembled. Its still not responding like it should. I completely removed the rubber part on the button so youre now just pushing on the plastic shaft and now its responding perfectly.

We serviced a

GE DISHWASHER

Model GDF570SSF8SS

Near Osseo, Minnesota 55311

Phillip

Job Details: 10/09/2023

The customer said the dishwasher was leaking bad into the basement. I started the dishwasher and found water was leaking out the diverter hose. I removed the diverter and found a hole in the diverter hose. I installed a new diverter. I tightened the water inlet nut. The customer said sometimes it does not drain. Today I filled and drained it 3 times and it does not leak and drains good every time. No other issues found.

We serviced a

KENMORE DRYER

Model 110.76812690

Near Minneapolis, Minnesota 55423

Delton

Job Details: 10/09/2023

"Customer said that. Doesnt dry all the time. Found that the rollers and belt are worn. Also missing one baffle (short). Replaced dryer kit so the rollers, idler and belt replaced along with gas coils. Cleaned out inside dryer of lint build up and tightned baffle. Tested and dryer is running and heating good.

We serviced a

KENMORE WASHER

Model 110.24922200

Near Shoreview, Minnesota 55126

Matt

Job Details: 10/09/2023

"Customer complaint is, WILL NOT DRAIN. Inspected and tested. Found the lid switch has failed. Customer approved repairs. Installed new lid switch and tested. Washer is working great. Washer is now fixed.

We serviced a

WHIRLPOOL WASHER

Model WFW88HEAW0

Near Minneapolis, Minnesota 55419

Delton

Job Details: 10/09/2023

"Found that the drain trap was not fully screwed in and was leaking a little bit from not being fully tightned. I also cleaned out drain trap and found some debris. I tightened drain trap, tested and no more leaks from washer. Washer is working good."

We serviced a

GE DISHWASHER

Model GLD4200L00BB

Near Saint Paul, Minnesota 55114

Delton

Job Details: 10/09/2023

"Customer said that dishwasher didnt have water and soap pod was still intact after the cycle was over. As im here, I started normal cycle and dishwasher fills and sprays and soap pod dissolved. Checked spray arms and flood switch to make sure its not dirty and shuts off the water, wasnt very dirty. I cleaned it and filter. Dishwasher is running and working good as im here. I cannot replicate the issue that customer said they had."

We serviced a

BEKO DISHWASHER

Model DUT36522W

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 10/09/2023

"The customer complaint is the lower spray arm is hitting the lower rack. Upon inspection I found the dishwasher tip is bowed up so the arm is higher. I was able to gently push the bottom back down. Because the spray arm has been hitting the rack I replaced the lower spray arm. I ran the dishwasher, now its not hitting and does not make the sound anymore."

We serviced a

WHIRLPOOL REFRIGERATOR

Model LTLS2403S/01

Near Minneapolis, Minnesota 55414

Nate

Job Details: 10/09/2023

"Water leaking and they're not sure where from. Found 2 deep thick ice in the entire freezer. Spent an hour defrosting it all. Water wasnt able to drain down the evaporator drain and instead was leaking through the vents into the fresh food section. Steamed out drain after taking off rear panel, and now it all drains great. Wet vacuumed all the water out from defrosting. Now the drain drains great."

We serviced a

SAMSUNG WASHER

Model WA50R5200AW

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 10/09/2023

The customer complaint is water leaks out from under the washer. They are not sure when it happens. We filled the washer up with water and let run for a while. We found no water leaking from the washer. We did find water leaking from the sink next to the washer. The pipe for the stand pipe that connects to the drain is loose and water is leaking. We added pics and showed the customer where its leaking.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Minneapolis, Minnesota 55403

Nate

Job Details: 10/09/2023

"Dryer motor makes a loud buzz/hum when dryer is running. Then the dryer stops. If she waits 15 minutes she can get it going again, on timed dry. I replicated the buzzing sound, which is coming from the compressor. Verified that it does this after running for 20 or so minutes. The timer continues to count down, but doesnt resume running. Found that the rear and left side get extremely hot, which causes the dryer to overheat in the motor area, so the cooling fan and compressor continually run until everything cools down again. Recommended pulling out dryer further and angling it, and putting fan behind it when running. They will do that."

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Minneapolis, Minnesota 55411

Phillip

Job Details: 10/09/2023

The complaint is the washer stops randomly in a cycle. They dont know when it stops and dont really know what size loads make it stop. They had a few hand towels for me to use for testing. We put the few rags in the washer and ran it on a heavy cycle. The washer is working fine while it washes. We did a drain and spin and it got up to the high speed and rung the towels out good. No issues found. I advised that if it shuts off to record what if any lights are flashing on the display.

We serviced a

GE DRYER

Model DVL223GB8WW

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 10/09/2023

"The customer said the dryer does not start. I found the start knob is cracked and the belt is broken. We replaced the start knob and used the parts from the rebuild kit. We vacuumed up all the lint inside the dryer replaced the parts. The dryer starts good and sounds good now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323TSA

Near Dayton, Minnesota 55327

Phillip

Job Details: 10/09/2023

"Today we replaced the filter manifold. The water is now being filter and dispensing good. Its not making the loud noise when water comes out anymore.

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24DDFTX7

Near Minneapolis, Minnesota 55410

Nate

Job Details: 10/09/2023

"Dishwasher stops mid cycle. Customer says after 45 minutes it stops. Top drawer. Bottom drawer has been working great. I found some broken glass in bottom drawer. Cleaned that out. Both drawers fill, drain, circulate great. I put into test mode and no error codes. I ran it through a test cycle and no errors. Ran it on a normal cycle, and it stopped and drained and beeped after 5 minutes. I took the rotors for the two drawers and swapped them. Then started both up, and both ran great. After one hour I called it good. Air gap isnt plugged. Dont see any physical signs of damage on rotor. Did find the rubber seal around the rotor was loose. I repositioned it. If this dishwasher acts up again, I would recommend replacing the rubber gasket that sits right under the filter and wash arm.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Coon Rapids, Minnesota 55433

Matt

Job Details: 10/09/2023

"Customer complaint is, MACHINE GOES THROUGH THE CYCLES, BUT NOTHING ACTUALLY HAPPENS ON THE INSIDE. Inspected and tested. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed.

We serviced a

GE DISHWASHER

Model GDT695SMJ4ES

Near Rogers, Minnesota 55374

Phillip

Job Details: 10/09/2023

The user interface panel was dead. Today we replaced the user interface panel. We programmed the new user interface accordingly. Now its working good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Minnetrista, Minnesota 55375

Adam

Job Details: 10/09/2023

Installed latch from last diagnosis. Once installed went through test mode. Unit is working properly.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Orono, Minnesota 55356

Adam

Job Details: 10/09/2023

Installed new inverter board and control board. Both covered by Beko. Also adjusted the door to fit as best it can.

We serviced a

LG REFRIGERATOR

Model I FORGOT

Near Ramsey, Minnesota 55303

Matt

Job Details: 10/09/2023

"Customer complaint is, TOP FREEZER DRAWER IS LOCKED. Inspected and tested. Found the top freezer drawer doesnt open. I disassembled lower freezer drawer and inspected the rails and they looked good. I reached my hand up into the top drawer from behind and found something wedged in there. I cant get it out. If we force the drawer open I think we are going to break something. Customer is going to unplug refrigerator and defrost it and see if they can get it open.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Plymouth, Minnesota 55446

Adam

Job Details: 10/09/2023

Installed all parts from last diagnosis. Now unit is working properly.

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 10/06/2023

Part is damaged and not able to fix. The box it shipped in is fine the part inside where the buttons are will need one reordered and a return slip made. Please contact customer with eta. I will send photos in a email if you need pictures. ; states that autho needed

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Minnetrista, Minnesota 55375

Adam

Job Details: 10/06/2023

Unit not draining and lid lock busted. Found unit would go to drain in test mode but nothing. Tip unit to look at drain pump one wire was busted. Rewired plug and tested now draining properly. Lid lock is busted and still needs to be replaced ordering part from Dey and rescheduled ; ordrng 1 W11394572 (LID LOCK ASSM)

We serviced a

DANBY REFRIGERATOR

Model DKC645BLS

Near Burnsville, Minnesota 55337

Nate

Job Details: 10/06/2023

"The fridge is a kegerator. The fridge froze, and all the beer in it exploded. Then the temps rose to 62 degrees which is what its at currently. No frost on evaporator. Compressor not running. Main PCB is getting 120 VAC but not sending any voltage to compresssor. Overload protector for compressor not getting any voltage from board. Windings on compressor are 5 ohms, 15 ohms, and 10 ohms. Compressor is good. Needs new main PCB. See attached photos, and please see if kegerators are covered. ; O-emld tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF0A

Near Elk River, Minnesota 55330

Matt

Job Details: 10/06/2023

"Customer complaint is, DETERGENT DISP , RINSE AID EMPTIES DURING THE 1ST WASH AFTER FILLING, ALSO STOPS WITH A CODE. I20. Customer said that when they fill up the rinse aid compartment, its empty after running dishwasher one time. The i20 code is a drain error. Dishwasher had standing water in it when I got here. I canceled and drained and pump was running, but not draining. I removed hose from garbage disposal and found it was plugged at the garbage disposal. Cleaned out plug and tested. Dishwasher is draining great now. Also found the sump filter was plugged solid. I showed this to the customer and advised on cleaning regularly. Quoted customer $376. to install new dispenser. Customer approved repairs. Part on order. ; ordrd 1 A00130341 (Dispenser)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Blaine, Minnesota 55449

Phillip

Job Details: 10/06/2023

"When I arrived I found the new freezer module was not installed. I installed the freezer light module and all the lights on that series is still dim. I replaced the light board in the back. Now after I plugged it back in all the lights that were dim are now not on at all. I put the old board back in and it was still out. I removed the top cover in the fridge and checked for loose or broken wires to the light modules. I disconnected the harness and plugged them back in. Now all the lights are on except for one on the ice compartment. I added a picture of the one that is out. This is the part number of the light module needed. If we ordered them order 2 of them. Please look at the pics. ; snapped 3 QuickPics, states that autho needed"

We serviced a

BOSCH WALL OVEN++

Model HMB50152UC/01

Near Minneapolis, Minnesota 55422

Nate

Job Details: 10/06/2023

"Doesnt run. Found the hinges are bad in the door assembly. Bosch said it needs a new door assembly, as you cant just replace the hinges. Also, the latches the door goes into are broken. Needs door latch kit. Quoted for both. Attached quote. Customer will think about it.; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG530S0ES0

Near Elk River, Minnesota 55330

Matt

Job Details: 10/06/2023

"Customer complaint is, GAS OVEN NOT HOLDING THE TEMPS. Inspected and tested. I removed bottom panel and inspected the ignitor and everything looked good. Its got the spark electrode ignitor. It doing some really weird stuff. The first time I tried it it only clicked once and didnt ignite. I turned it off and back on a couple times and there was no clicking. I tried the broil and still no clicking. I tried bake again and it ignited on the first try but then went out. I tried again and then it ignited on the first click and started preheating. It only got to 300 and then went out. A couple minutes later it ignited on the first click and finished preheating. The ignitor wiring harness is the new style with the rubber coating. Pulled out oven and tested from the board and found the DSI board has failed. Quoted customer $433. to install new board. Customer approved repairs. Part on order. ; ordrd 1 WPW10511278 (DSI board)"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Plymouth, Minnesota 55446

Adam

Job Details: 10/06/2023

Unit still not spinning out went to replace the slide and also found that the stator wires are broken need a stator. Customer is going to pay 100 for the parts because its over the amount. ; ordrd 1 W10754158 (Stator)

We serviced a

GE RANGE

Model Pgb995det1bb

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 10/06/2023

Not igniting and getting gas smell. Found the igniter week. Quoted for new igniter. Customer approved installed part tested unit is working great. Also cleaned up top igniters.

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Minneapolis, Minnesota 55413

Nate

Job Details: 10/06/2023

"Replaced broken user interface. It works great now and doesnt have to be taped to stay on the ceiling. They have had the fridge plugged into another outlet with an extension cord per my advice and it hasnt tripped since doing that/ so the outlet behind the fridge, definitely needs to be fixed along with the breaker box. Outlet is coming out of the wall, and I let their office know that when I was here last time. Also, they complained that the fridge smells. I couldnt verify a smell, but I recommended putting baking soda in there.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTPQ3

Near Otsego, Minnesota 55301

Matt

Job Details: 10/06/2023

"Customer complaint is, clean light is flashing and wont run. Inspected and tested. Found the clean light is flashing 7 times. This is a heating error. I ran dishwasher through service diagnostics cycle and heater turned on and dishwasher was drawing over 10amps with heater on. I checked for leaks underneath dishwasher and couldnt find any. Dishwasher is working and testing good."

We serviced a

SPEED QUEEN WASHER

Model SWNNY2SP113TW01

Near Minneapolis, Minnesota 55405

Nate

Job Details: 10/06/2023

"Complaint is that its not draining. I let it run a short cycle and saw it had an excessive amount of detergent suds, and drain pump cavitation, and pressure sensor senses the suds after it drains most of the water and wont allow it to spin. I hand scooped all the suds out, then it drained awesome and spun out perfectly.

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Golden Valley, Minnesota 55422

Nate

Job Details: 10/06/2023

Complaint is that it was making a gurgling sound. It hasnt made it for a few days. Not making it while I was there. No video. Told customer normally its the refrigerant moving through the system that makes that. 2.5 year old fridge so its at the age where it could be starting to make sounds. Plugged in newfi and temps have been consistent at 37 and -15 to 0. No error codes other than a door getting left open 67 days ago. All is good.

We serviced a

ASKO++ DISHWASHER

Model D5526

Near Wayzata, Minnesota 55391

Adam

Job Details: 10/06/2023

Customer complaint unit keeps falling forward. Found the mounts were busted looked like its been remounted multiple times. Remounted the best I can with the holes left. Unit is opening and closing properly. Customer also doesnt know how to use the dishwasher. Asko is a little confusing. So explained all the features and how to go through cycles explained in normal will go for 3 hours. Unit is working properly

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Andover, Minnesota 55304

Phillip

Job Details: 10/06/2023

The complaint was the dryer does not heat. I verified there is no heat on the dryer. I took it apart and found the heater coil was bad. I replaced the heating element and then did the dryer duct cleaning. The dryer now heats perfectly fine and the airflow is good.

We serviced a

LG REFRIGERATOR

Model LMXC23746D/01

Near Andover, Minnesota 55304

Phillip

Job Details: 10/06/2023

"The complaint was the whole unit stopped cooling very quickly. I pulled the fridge out and plugged it back in. I verified the compressor is running but it has failed. I replaced the compressor, the filter drier. I purged the system with nitrogen and found no leaks. I pulled a vacuum for 15 minutes and got it down to 230 microns. I updated the main board then recharged the system with 4.7 ounces of 134a. I advised the customer to give it 6-8 hours to cool and 24 hours to be back to normal."

We serviced a

WHIRLPOOL DRYER COIN OP++

Model CGM2761TQ3

Near Minneapolis, Minnesota 55422

Nate

Job Details: 10/06/2023

"Dryer taking long time to dry but heats. Ran it, confirmed that the dryer heats, but the bulkhead and filter where lint trap goes was packed full of lint. Cleaned that out. Maintenance said they will take care of cleaning rest of dryer out. Vent was just cleaned last week and its a 3 ft vent."

We serviced a

FRIGIDAIRE MICROWAVE

Model FPBM3077RFB

Near Elk River, Minnesota 55330

Matt

Job Details: 10/06/2023

"Customer complaint is, THE LIGHTS FOR THE RANGE UNDERNEATH ARE NOT WORKING. Inspected and tested. LED lights for the cooktop are not working. I unplugged microwave and removed one of the led light assemblys and plugged microwave back in to check voltage and now lights are working. I reassembled everything and lights are still working perfectly. Looks like power cycling it fixed the issue."

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAM2762T03

Near Minneapolis, Minnesota 55422

Nate

Job Details: 10/06/2023

"Ran washer. It drains, fills, agitates and spins great. Checked under it, no signs of oil from transmission. Motor looks good. Everything checks out good."

We serviced a

SCOTSMAN++ ICEMAKER++

Model DCE33PA-1SSD

Near Minneapolis, Minnesota 55441

Adam

Job Details: 10/06/2023

This unit has lot more blue hard water. Wiped down unit with descaling cleaner. Added amount to the fill bucket it let it run though. Scrubbed all the sides and components that are possible to remove scale. I let them know if they have any questions or want us to empty the ice to give us a call and Ill come by.

We serviced a

GE RANGE

Model JS760EL1ES

Near Elk River, Minnesota 55330

Matt

Job Details: 10/06/2023

"Customer complaint is, WILL NOT BAKE OR BROIL, ELECTRIC DISPLAY IS ON GOES UP TO 150 THEN CUTS OFF & BROILER NO WORK. Inspected and tested. When you start a bake or broil cycle it runs for a couple minutes and then shuts the cycle off. I tried power cycling it and still doing the same thing. The broil element is fried. I tried disconnecting the broil element to see if that was causing it and it still shut down. Bake element and sensor ohmed out good. I disassembled control panel and inspected the board and couldnt find anything visible wrong or fried. I plugged range in and turned bake on and was going to do some testing from the board, but it started working and preheated to 350F. I reassembled everything and tried preheating to 400F and was working and preheated. Customer declined repairs and is just going to use as is for now."

We serviced a

SPEED QUEEN WASHER

Model SWNNY2SP113TW01

Near Minneapolis, Minnesota 55403

Nate

Job Details: 10/05/2023

"This is the washer that I serviced last time. Spoke with SQ tech support and after putting it through test mode, no errors and they said that when someone overloads the washer, itll overheat the motor and trip the thermal cut out, and wont run until things cool down: nothing to fix on this one. Would someone be able to transfer over the model and serial from when I was here previous? And bill them whatever is appropriate for the return visit trip charge?; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model SWNNY2SP113TW01

Near Minneapolis, Minnesota 55403

Nate

Job Details: 10/05/2023

"Hot water portion of water valve not working. Needs new water valve. Would someone be able to look up the part number for this speed Queen water valve and order/quote them, schedule return visit?; saved tckt"

We serviced a

SPEED QUEEN DRYER

Model SDGY09WF

Near Minneapolis, Minnesota 55403

Nate

Job Details: 10/05/2023

"Complaint is that it doesnt work. We put money in and ran it, and it heats and runs great. The 3 dryers that were running next to it, who tenants said are not working, are all running and heating. They have a ventilation issue going on. All 3 dryers would not fail at the same time. Please bill the appropriate trip charge. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW5430MW

Near Minneapolis, Minnesota 55427

Nate

Job Details: 10/05/2023

"Washer making a loud grinding sound and wobbles. Found a large glob of oil built up on cover underneath, that has been leaking through the transmission. Tub ring is broken and tears clothes. The wash plate, I tried to hammer it loose using my ratchet, but the bolt is fused onto the transmission. Will need to break off wash plate to get transmission out. Also needs new belt, clutch, and cover. Parts are listed. Please submit for authorization. Would definitely need two time blocks. Very tight space to work. #W10902814, #W10625252, #W11513258, #W11449840, #W10721967, #W10808317, #W11087188. Please submit for authorization. ; O-emld tckt"

We serviced a

MAYTAG REFRIGERATOR

Model M1BXXGMYW00

Near St. Cloud, Minnesota 56301

Matt

Job Details: 10/05/2023

"Customer complaint is, THE DOOR SEALS SEAMS TO BE WEAK. Inspected and tested. FF compartment is 39F and freezer is 2F. The FF door gasket is falling apart. Quoted customer $450. to install new gasket. Customer approved repairs. Part on order. ; ordrd 1 2159061 (Door gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Plymouth, Minnesota 55446

Adam

Job Details: 10/05/2023

Installed new gearcase and washplate. After installed tested unit and unit didnt want to shift from spin to agitate. Found the slide is all cracked. Will need slide. I will order and pick up 10/6 and come back at the end of the day to install part. Slide W10734521; states that autho needed

We serviced a

GE DRYER

Model GFD45GSSK0WW

Near Becker, Minnesota 55308

Matt

Job Details: 10/05/2023

"Customer complaint is, LEAVES MARKS ON THE CLOTHES. Inspected and tested. Found the glides are wore out on the front bearing assembly and the drum is cutting into the bearing. Clothes are getting caught in there and its leaving marks. Needs a new top bearing assembly and bottom felt. Quoted customer $440. to install both parts. Customer approved repairs. Parts on order. ; ordrd 1 WE09X27634 (Bottom felt) and 1 WE03X25094 (Front bearing assembly)"

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Big Lake, Minnesota 55309

Matt

Job Details: 10/05/2023

"Customer complaint is, BEEPING AND AUTO CYCLE LIGHT IS BLINKING. ERROR IS WATER SENSOR. NO VISIBLE WATER. Customer said that theyve been seeing water coming up from the cracks in the floor when they run the dishwasher. I pulled dishwasher out and ran it and found its leaking from the circulation pump. Needs a new circulation pump. Quoted customer $576. to install new circulation pump, but I cant find it in stock. Customer would like us to see if we can find it and let them know. Part number is DD82-01380A. Can someone see if they can find this pump and call customer and see if they want us to order it. I need 2 hours if I go back. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMXS28626D

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 10/05/2023

Compressor replacement from last diagnosis. Removed old compressor and filter. Cleaned up lines. Installed new compressor and filter. Pressure tested to 200 psi no leaks. Vacuumed to 300 microns. Filled with 5.11 134a. Now unit is working properly. Explained will take time to cool. Checked pressures before leaving and everything is looking good.

We serviced a

LG DRYER STACKED++

Model DLE2140W

Near Minnetonka, Minnesota 55345

Adam

Job Details: 10/05/2023

"Unit making squeaky noise. Verified complaint then disassembled unit. Found that the two back rollers are seized. Customer approved installed part also cleaned up the dryer and oiled the rollers. Reassembled and tested unit is working properly now.

We serviced a

LG REFRIGERATOR

Model LSXS26366D/02

Near Burnsville, Minnesota 55337

Phillip

Job Details: 10/05/2023

Customer complaint is the whole unit stopped cooling completely. We checked pressures and verified the compressor had failed. I removed and replaced the compressor and the filter drier and then purged the system and leak checked the joints. I pulled a vacuum and replaced the main board then recharged the system. Advise the customer to give it 6 to 8 hours for to cool and 24 hours for everything being back to normal.

We serviced a

ASKO++ DISHWASHER

Model 728607/01

Near Excelsior, Minnesota 55331

Adam

Job Details: 10/05/2023

Customers complaint dishwasher wont turn on. First thing I did was check outlet. Its a gfi and it tripped. Restarted dishwasher. Drains fills washes heater kicks on. Unit is working properly now.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5111SR/AA

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 10/05/2023

"The complaint was the fresh food temp was going up, the freezer cools fine no issues with the freezer. When I arrived they have the fresh food section packed with bags of ice. I removed all the drawer and shelves. I had to use the steamer to melt the ice built up on the back of the fresh food evaporator cover. I removed the cover and put into defrost. The fresh food heater come on. The evaporator was not frosted up. The ice was only on the very top and some ice was stuck around the evap fan. We melted all the ice and put into forced cool mode. The fans and compressor all come on. We put it back together and then took it out of defrost. Again all the fans and compressor come on. I am not finding any issues. I advised the customer that maybe the fresh food door is not getting closed right all the way and warm air leaks in. I explained the importance of making sure the door was shut tight."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Burnsville, Minnesota 55337

Delton

Job Details: 10/05/2023

Customer states soap not getting dissolved and smells bad. Ran diagnostic cycle and all functions are working good. Could not find any mechanical malfunction.I did find that there was no high loop underneath sink and could be back filling from sink.I added high loop and suggested that they get finish dishwasher cleaner to clean out inside of dishwasher of grease and hard water build up. Suggested to use heavy or longer cycles to ensure a good wash cycle. Now with high loop and while Im here dishwasher I working good.

We serviced a

SAMSUNG DRYER

Model DV210AGW/XAA

Near Coon Rapids, Minnesota 55433

Nate

Job Details: 10/05/2023

"Taking awhile to dry clothes out, and smelled like burning with smoke coming out of the dryer. Took dryer apart and cleaned out a ton of lint and dog hair and burnt lint. Rollers couldnt spin, I cleaned and oiled rollers because hair was heavily built up around roller shafts. Did a vent cleaning. Runs and heats and vents great now.

We serviced a

LG WASHER

Model WM0642HW

Near Minneapolis, Minnesota 55421

Nate

Job Details: 10/05/2023

"Found broken thermistor wires again. Spliced in longer wires, now no TE error anymore. Runs great."

We serviced a

WHIRLPOOL DRYER

Model LEN2000KQ1

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 10/05/2023

The customer complaint is the dryer was squealing and now does not tumble. We found the belt was ripped and broke. We installed the belt and rollers that are all part of the dryer rebuild kit. The dryer tumbles now and heats. The motor is a little loud at times but it is working.

We serviced a

MAYTAG RANGE

Model MGS8800FZ0

Near Minneapolis, Minnesota 55406

Nate

Job Details: 10/05/2023

"Replaced bad fan. Took it through test mode and fan passed past. No faults.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Dayton, Minnesota 55327

Phillip

Job Details: 10/05/2023

"The customer said the dishwasher will give the e15 randomly. Last time it happened the drain pump kicked on. The customer had unplugged the dishwasher. She plugged it back in and now its working. We pulled it out and started it. There was just a little water sitting in the bottom but not enough to lift the float switch. We watched it and it never leaked. Today I cleaned the door gasket, checked the bottom seal, checked the spray arms and tightened the fours screws inside for the sump."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Savage, Minnesota 55378

Delton

Job Details: 10/05/2023

Replaced actuator. Tested and washer now switches from agitate and spin. Washer is working good.