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Service History 308

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed September 5, 2025 to September 8, 2025

GE DishwasherSep 5, 2025Rogers, MNTechnician: Paul

Model PDT715SBN3TS

Found heater wires disconnected ? plugged in and tested ? heater working ? installed high loop ? advised vinegar cycles for mold.

“We had a non working dishwasher which with the help of Paul discovered prior repair person not from Omega never plugged in the components for the heat to work in heating the water or drying. He also helped with ways to clean the dishwasher from months of grime since it hadn’t been working properly, very grateful!”

Heather B.
Frigidaire RefrigeratorSep 5, 2025Lakeville, MNTechnician: Evan

Model FGHT2055VD

Installed new evaporator fan ? unit operational.

LG RangeSep 5, 2025Hugo, MNTechnician: Collin

Model LRGL5823S.FSTELGA

Adjusted burner flame using tool ? flame now correct ? customer happy.

“Colin was able to fix my burner where the LG tech did not”

Vicki E.
Frigidaire RefrigeratorSep 5, 2025Inver Grove Heights, MNTechnician: Evan

Model LFTR2045VF

Replaced failed defrost heater ? unit now cooling properly.

“Evan was very knowledgeable and professional. Thanks again for fixing my problem!”

Doug M.
Thermador RefrigeratorSep 8, 2025Minneapolis, MNTechnician: Nate

Model KIBM36US

Steamed out ice from evap drain and restored fan. Icemaker should begin working in 24?48 hours.

“Nate did an Exceptional Job! He is courteous, competent, and professional.”

Sherre R.
Frigidaire DishwasherSep 8, 2025Edina, MNTechnician: Nate

Model PDSH4816AF0A

Customer concerned about cycle display resetting. Tech support confirms normal behavior for this model. Case 1004361396

Frigidaire DishwasherSep 8, 2025Apple Valley, MNTechnician: Delton

Model FFID2426TS0A

Customer stated dishwasher leaks and the spray arm fell off several times and would leak from bottom front. Replaced spray arm, door gasket, bottom gasket and splash shield. Tested and dishwasher is running well. No leaks

“Delton is always curious, knowledgeable and quick. For this particular repair, he assess the situation quickly went and got the replacement part and fixed it all within the service time window. Thank you so much for your consistent and stellar Customer Service!”

Marietsa M.
LG RefrigeratorSep 8, 2025Elk River, MNTechnician: James

Model LRSDS2706S/00

Installed new ice maker and control board. Ran and tested fine

“New exactly how to fix the problem and was in and out!”

Gabriella U.
LG DishwasherSep 8, 2025Cottage Grove, MNTechnician: Michael

Model LDP6797BD

Cleared water by float switch. Test cycle ran. Drain hose previously laying on floor causing siphon back. No source of leak found. Unit running now with no error codes

“Michael was polite. But I think you guys should be able to solve this type of issue somehow”

Larry G.
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