Service History 307 - Omega Force Appliance Repair

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Farmington, Minnesota 55024

Delton

Job Details: 01/05/2023

"Touch panel is bad. Several buttons do not respond when pushing and the start/cancel button is one of those. Dishwasher wont start. Also door handle plastic is broken. Touch panel part is discontinued and NLA. Please see if part can be found and contact customer with estimate if part can be found.Im assuming everything else on dishwasher works but without panel i cant get dishwasher to run and verify other functions.Touch panel 99003381; door latch (black only) wpw10130695; saved tckt , states that autho needed"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Apple Valley, Minnesota 55124

Delton

Job Details: 01/05/2023

Found that roller is worn out causing rubber burning smell. Replaced roller and cleaned out inside dryer of lint build up. Tested and dryer itself is cycling heat and working good. Attached vent and heat spikes. Found that outside vent is crushed. I showed customer they will replace it. Dryer itself is working good.; used 1 4581EL3001E (ROLLER) from stock

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FLCE7522AW3

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 01/05/2023

Dryer will run for about 10 seconds and then shut off. I never felt any heat during that time. Went into error list and shows E53 which says Drum motor centrifugal switch error. Replace motor and/or control board.Im not sure which one. Part not in stock. Order both parts and give estimate for more expensive one.Schedule 2 hours for repair.Control board 5304530033; motor 134196602; saved tckt

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3 01

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 01/05/2023

The dryer will start but only run for a few seconds and shuts off. When the motor runs its loud. After trying to get it to run a few times the motor it burning and smells. I can hear the overload click on the motor once it cools down. The windings on the motor are bad and the motor assembly needs to be replaced. I gave the customer the BB quote for the whole assembly. I advised its more cost effective to do the whole assembly verses just the motor. The customer wanted to think it over and will let us know if they want to fix it. I created a estimate invoice.

We serviced a

KENMORE DRYER

Model 110.7810231

Near Eagan, Minnesota 55123

Delton

Job Details: 01/05/2023

"Customer said that Dryer smells like it was burning but then after a few cycles stopped. Customer also said it was taking 2 cycles to dry clothes. I tested heat and dryer was short cycling. I disconnected vent and dryer is cycling heat normally. I checked outside vent and saw that inside floor, vent is disconnected from outside dryer vent (see picture) i showed customer and informed them that itll need to be fixed and since its in the floor with finished ceiling, its not something we do. He will contact dryer vent wizard.Dryer lint was smoldering inside dryer and i explained that is because of dryer not venting outside lint falls inside dryer because of poor air flow. Dryer should work fine once vent is fixed."

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, Minnesota 55123

Delton

Job Details: 01/05/2023

"Replaced transformer, magnetron, capacitor. Tested and microwave is heating and working good."

We serviced a

BOSCH DISHWASHER

Model SHE87SWD5N/11

Near Eagan, Minnesota 55123

Delton

Job Details: 01/05/2023

Was getting e:15 error (leak error) I pulled out dishwasher and there was small amount of water on bottom of drip pan but can see water mark that there was more water in there that must of evaporated. Ran normal cycle for over 35 minutes and did not find any leaks. Only thing that was concerning was that there was a lot of suds and i did not add any water that could of possibly overflowed and it channels into drip pan. Also when draining the sink backed up but did drain right before dishwasher finished draining cycle.Mechanically as im here Im not seeing any leaks and all fucntions are working good. I explained to customer of what i thought could cause error and to use it as normal and if it happens again to call back and ill be back out. Dishwasher is working good and no leaks as im here.

We serviced a

LG DRYER STACKED++

Model DLE7177WM

Near Rogers, Minnesota 55374

Phillip

Job Details: 01/05/2023

The customer complaint is the dryer does not heat. I started the dryer and verified its not heating. I took the dryer apart and tested the heater and thermal fuse on the heater. I found the fuse is bad. I gave the customer BB quote plus advised I would shorten the dryer duct in the back. I replace the fuse and shortened the duct. The dryer is heating but its taking a long time to heat up. When I disconnected the dryer duct the temp went up faster. I advised the customer they need the duct cleaned ASAP. If the duct is not cleaned it can cause the fuse to pop early. Advised there would be a charge for replacing it again if the duct is not cleaned .; used 1 6931EL3003D (THERMOSTAT - REGULATING OR HI LIMIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Osseo, Minnesota 55311

Phillip

Job Details: 01/05/2023

The customer complaint is the fresh food section is not cooling. I pulled the drawers out and found frost building up on the rear evaporator. This has happen before and the sensors was replaced. I gave the customer a quote for the new kit plus fan with sensor. W11457241W11087438; ordrd 1 W11087438 (DEFROST LIMIT AND DEFROST EVAP0RATOR) and 1 W11457241 (DRAIN LINE KIT)

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Medina, Minnesota 55340

Phillip

Job Details: 01/05/2023

The washer top was starting to rust. I verify the rust on the lid and I replaced all the parts that were sent. I left the old lid with the customer because the model serial tag will not transfer.

We serviced a

SAMSUNG DRYER

Model DV52J8700EP/A2

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/05/2023

"Customer complaint was the dryer will not tumble. I started the dryer and verified that nothing will happen. Motor would not make a noise. I spun the drum by hand and felt no resistance. I lifted the top and found the belt was not broken, but the idler pulley wheel had fallen off the shaft. I gave the customer the blue book quote for replacing the idler pulley assembly. I replaced the idler, pulley assembly and oiled rollers. The airflow tested good, and the dryer is heating properly. ; used 1 DE634A (IDLER PULLEY) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS1

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/05/2023

The customer complaint was water is leaking from the bottom right side of the door. I inspected the spray arms and door seal. I found the right side of the door seal is all chewed up. A rack pivot is broken on the upper rack. I quoted for the gasket and pivot. Im ordering the 2 parts. ; ordrd 1 W11177741 (DOOR SEAL) and 1 WPW10082853 (RACK ADJUSTER)

We serviced a

KENMORE DRYER

Model 110.796228

Near Minneapolis, Minnesota 55429

Adam

Job Details: 01/05/2023

Unit would stop heating and would have to start unit multiple times to finish the cycle. The igniter looked good and flame looks good. All sensors are good. Did a temp reading temps got to 190 inside units drum which is normal for gas. The coils are failing half way through the cycle. Quoted then replaced coils now unit is working great; used 1 5303931775 (GAS VALVE COIL KIT (NEW STYLE)) from stock

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 01/05/2023

Installed door latch from last diagnosis and tested unit multiple times. Unit is working properly now with out any beeping. Installed AGM76209501; used 1 AGM76209501 (DOOR LATCH ASSM) from stock

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Minneapolis, Minnesota 55421

Nate

Job Details: 01/05/2023

Not heating. Found bad coils. Cleaned out dryer and replaced coils. Runs great now. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Minneapolis, Minnesota 55412

Nate

Job Details: 01/05/2023

"Evaporator totally iced up. Heater comes on when I put it into forced defrost. Needs a new control box. Ordered, coming back next Thursday to install. ; ordrd 1 W11382529 (Control box)"

We serviced a

GE REFRIGERATOR

Model DFE29JMDAES

Near Minneapolis, Minnesota 55442

Phillip

Job Details: 01/05/2023

The customer said the fresh food section is not cooling well and the freezer is fine. I found the fresh food fan was not working. I pulled the fan out and moved it by hand. The fan motor is bad. I replaced the fan motor and ran the firmware update. All tested good. ; used 1 WR60X26866 (EVAP FAN MOTOR (NON-STANDARD SXS)) from stock

We serviced a

LG WASHER

Model WM2501HWA

Near Shakopee, Minnesota 55379

Adam

Job Details: 01/05/2023

Unit leaking out the front. Found the door boot had a small hole. Quoted customer for new bellow/boot. Customer approved ordered boot from Sundberg and rescheduled customer. Glue the small hole for the mean time but let customer it will probably still leak a little; schdld next appmnt for 1/12 THU !

We serviced a

JENN-AIR RANGE

Model JGS8860BDP17

Near Victoria, Minnesota 55386

Adam

Job Details: 01/05/2023

Part came wrong will be going out Monday with the correct part; schdld next appmnt for 1/9 MON !

We serviced a

DACOR++ RANGE

Model HGR30PS/LP

Near Waconia, Minnesota 55387

Adam

Job Details: 01/05/2023

Unit wasnt heating up found the igniter was weak. Replaced igniter and then reassembled unit. Tested unit multiple times. It working properly but when taking temps noticed the 50 temps lower then it should be. Also the blue prelight isnt working. Cant find any info or part break down.Looks like we need the thermostat and oven control ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SAMSUNG DRYER

Model DV210AGW/XAA01

Near Chanhassen, Minnesota 55317

Adam

Job Details: 01/05/2023

Unit isnt heating. Disassembled unit and tested igniter and all thermostats and thermistors. Everything is testing good. Next checked voltage going to the igniter and found that it wasnt sending any voltage. Hammered on the relays. And it worked a few times then cut out. Unit needs a new control board. Also some buttons not working on display. DC92-00123C relay on board is sticking and not sending correct voltage to the igniter. I tapped on relay and got it to work a few cyclesDC97-15940A display board assembly. some buttons arent function; states that autho needed

We serviced a

KENMORE WASHER

Model 11029852991

Near Maple Grove, Minnesota 55369

Adam

Job Details: 01/05/2023

Customer complaint unit wont spin out and drain. Also making loud noise. Verified complaint. Tip unit back and found the coupler was bad. Quoted customer for new coupler. Installed part. Reassembled washer then tested multiple times works great; used 1 285753A (MOTOR COUPLING (TO TRANSMISSION)) from stock

We serviced a

SAMSUNG DRYER

Model DV210AEW /XAA 01

Near Richmond, Minnesota 56368

Seth

Job Details: 01/05/2023

The belted broken. I replace the belt and tested it. You just had a great heat all the rollers looks good in the dryer was clean on the inside.; used 1 WP33002535 (BELT) from stock

We serviced a

LG RANGE

Model LREL6321S/00

Near St. Cloud, Minnesota 56301

Seth

Job Details: 01/05/2023

Failed element. This is a hidden bake element that has a welded cover we will need two hours. The customer is aware there will be a lot of noise and the unit will need to be cool. Parts on order.; schdld next appmnt for 1/12 THU !

We serviced a

ELECTROLUX WASHER

Model n/a

Near Minneapolis, Minnesota 55422

Nate

Job Details: 01/05/2023

Not draining. Found the drain pump and drain line were totally plugged up with black gunk. Spent a couple hours cleaning it out. Drains great now.

We serviced a

BOSCH DISHWASHER

Model SHX68E15UC/01

Near Minneapolis, Minnesota 55419

Nate

Job Details: 01/05/2023

"E15 error. Ran it for an hour. No leaks, but can see its leaked from the sump, the wash motor, and the case break. Recommended switching to finish and using salt in theirs since their water tested 15 on a scale of 1-25. Ran it and it had tons of suds. Explained how that can cause leaking."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Saint Paul, Minnesota 55107

Nate

Job Details: 01/05/2023

"Fridge doors not level on top with each other. Worked on trying to level out fridge, but floor it sits on slants to the right at a 20 degree angle. Unable to get tops of doors level with each other but doors seal well. Customers son put her hand in the area where ice is dispensed and knocked the rubber flap seal off. I reinstalled it and tested ice dispenser, made sure its secure and seals well."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1842TF1

Near Minneapolis, Minnesota 55418

Nate

Job Details: 01/05/2023

"Has been making a knocking sound since customer moved here in November. Looked at evaporator. Uniform frost, no ice around evaporator fan. Checked compressor. Warm and running, fan running strong, condenser line nice and hot. Everything checks out great."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Minneapolis, Minnesota 55418

Nate

Job Details: 01/05/2023

"Not cooling. Compressor is running, fans running, zero frost on evaporator. Sealed system issue."

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Farmington, Minnesota 55024

Delton

Job Details: 01/05/2023

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Apple Valley, Minnesota 55124

Delton

Job Details: 01/05/2023

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FLCE7522AW3

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 01/05/2023

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3 01

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 01/05/2023

We serviced a

KENMORE DRYER

Model 110.7810231

Near Eagan, Minnesota 55123

Delton

Job Details: 01/05/2023

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, Minnesota 55123

Delton

Job Details: 01/05/2023

"Replaced transformer, magnetron, capacitor. Tested and microwave is heating and working good."

We serviced a

BOSCH DISHWASHER

Model SHE87SWD5N/11

Near Eagan, Minnesota 55123

Delton

Job Details: 01/05/2023

We serviced a

LG DRYER STACKED++

Model DLE7177WM

Near Rogers, Minnesota 55374

Phillip

Job Details: 01/05/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Osseo, Minnesota 55311

Phillip

Job Details: 01/05/2023

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Medina, Minnesota 55340

Phillip

Job Details: 01/05/2023

The washer top was starting to rust. I verify the rust on the lid and I replaced all the parts that were sent. I left the old lid with the customer because the model serial tag will not transfer.

We serviced a

SAMSUNG DRYER

Model DV52J8700EP/A2

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/05/2023

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS1

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/05/2023

We serviced a

KENMORE DRYER

Model 110.796228

Near Minneapolis, Minnesota 55429

Adam

Job Details: 01/05/2023

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 01/05/2023

Installed door latch from last diagnosis and tested unit multiple times. Unit is working properly now with out any beeping. Installed AGM76209501; used 1 AGM76209501 (DOOR LATCH ASSM) from stock

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Minneapolis, Minnesota 55421

Nate

Job Details: 01/05/2023

Not heating. Found bad coils. Cleaned out dryer and replaced coils. Runs great now. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Minneapolis, Minnesota 55412

Nate

Job Details: 01/05/2023

"Evaporator totally iced up. Heater comes on when I put it into forced defrost. Needs a new control box. Ordered, coming back next Thursday to install. ; ordrd 1 W11382529 (Control box)"

We serviced a

GE REFRIGERATOR

Model DFE29JMDAES

Near Minneapolis, Minnesota 55442

Phillip

Job Details: 01/05/2023

The customer said the fresh food section is not cooling well and the freezer is fine. I found the fresh food fan was not working. I pulled the fan out and moved it by hand. The fan motor is bad I replaced the fan motor and ran the firmware update. All tested good. ; used 1 WR60X26866 (EVAP FAN MOTOR (NON-STANDARD SXS)) from stock

We serviced a

LG WASHER

Model WM2501HWA

Near Shakopee, Minnesota 55379

Adam

Job Details: 01/05/2023

We serviced a

JENN-AIR RANGE

Model JGS8860BDP17

Near Victoria, Minnesota 55386

Adam

Job Details: 01/05/2023

; schdld next appmnt for 1/9 MON !

We serviced a

DACOR++ RANGE

Model HGR30PS/LP

Near Waconia, Minnesota 55387

Adam

Job Details: 01/05/2023

Unit wasnt heating up found the igniter was weak. Replaced igniter and then reassembled unit. Tested unit multiple times. It working properly but when taking temps noticed the 50 temps lower then it should be. Also the blue prelight isnt working.Looks like we need the thermostat and oven control ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SAMSUNG DRYER

Model DV210AGW/XAA01

Near Chanhassen, Minnesota 55317

Adam

Job Details: 01/05/2023

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Coon Rapids, Minnesota 55433

Phillip

Job Details: 01/04/2023

"The wash motor was failing. Today I replaced the wash motor and diverter. Ran it and it sounds good and no leaks z ; used 1 WD26X23258 (MOTOR/PUMP ASSM), and 1 WD19X25278 (IMPELLER & SEAL KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Cold Spring, Minnesota 56320

Seth

Job Details: 01/04/2023

"Customer complained to get an error code at the spin cycle. Upon arrival and inspection I looked up the Error codes and found an F9E1 which is a long drain code. I found an F3E1 code, Who is also an F5 E2 code stored. I reset codes and found it would not drain. I pulled the unit and uninstalled it and check the filter I found the filter was plugged with miscellaneous clothing items. I remove them and re-tested it clearing the error codes. The washer finished service diagnostic mode perfectly and drained as it should. The washer is now fixed."

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Cold Spring, Minnesota 56320

Seth

Job Details: 01/04/2023

"Install dishwasher. The cabinet was not big enough for the unit her husband will modify it. I hooked up and installed the dishwasher but could not seat it in the cabinet. It ran great no leaks. Noted issues the plumbing is not graded correctly, the drain plumbing nipple size was incorrect, and the cabinet was too small for the dishwasher."

We serviced a

LG WASHER

Model WM3670HVA

Near Elk River, Minnesota 55330

Matt

Job Details: 01/04/2023

"Customer complaint is, EC OE- DRAIN PUMP? WONT COMPLETE A CYCLE. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

LG WASHER

Model WM3997HWA/01

Near Robbinsdale, Minnesota 55422

Phillip

Job Details: 01/04/2023

Customer tried to remove the drain filter and the cap for it broke off because the filter was so stuck. I was able to pull the filter out with a pair of pliers and replace it with a new one. The washer now fills and drains perfectly fine with no leaking from the filter.

We serviced a

SAMSUNG REFRIGERATOR

Model RF197ACRS/XAA

Near Chanhassen, Minnesota 55317

Adam

Job Details: 01/04/2023

Unit is leaking from the fridge and freezer. Also the back frost on the fridge evap. This unit falls under the service bulletin for the evap heater and drain kit. Quoted customer for the drain and heater kit. Customer approved. Let customer know to unplug the fridge for 24 hours and leave the doors open to help defrost. ; schdld next appmnt for 1/11 WED !

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW1

Near Lakeville, Minnesota 55044

Delton

Job Details: 01/04/2023

"Customer said in middle of cycle the washer started smelling like something was burning coming from it and stopped it about half way into cycle. I ran diagnostics and no errors. I ran rinse and spin and it fills, agitates, drains and spins. I ran quick cycle with load of clothes and it completed. I did not smell any burning and see any failures as im here testing washer. Customer said it was a normal load of clothes when it happened. I suggested customer use washer as normal and if it happens again notate the clothes that are being washed and when and what cycle it happened on to try and pin point the problem.Customer will use as normal and call back if problems continues."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Chaska, Minnesota 55318

Adam

Job Details: 01/04/2023

Unit was leaking in the ice maker. Found that the ice maker wasnt defrosting all the ice it made then would fill and over flow when it defrosted. Replaced ice maker then cycled unit and now its making ice properly. Installed W10884390. Let customer if they have any other issues to give us a call; used 1 W10884390 (I/M ASSY) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model RM288PXV

Near Edina, Minnesota 55436

Nate

Job Details: 01/04/2023

"Uninstalled the whole control. Sending it in to be fixed. Please let customer know when I can be back once we have a definite date. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model TGDS680BW0

Near Minneapolis, Minnesota 55407

Nate

Job Details: 01/04/2023

"Customer has Been smelling a burning smell from their dryer. I found that they have been cleaning mineral spirits next to the dryer which is causing the smell. Since they had already paid the trip charge, I took apart the dryer and vacuumed it out and oiled up the rollers. The vent was disconnected behind the dryer, so I got that reconnected with some vent tape. Everything runs great now."

We serviced a

LG DRYER

Model DLG9588WM

Near Mendota Heights, Minnesota 55118

Nate

Job Details: 01/04/2023

Not heating. Found a blown fuse. The resettable one that has a service bulletin. I didnt have mine on me. Have to order and come back next Monday. Already vacuumed out and oiled rollers. Reset it so they will have heat until Monday. Their vents were just cleaned. ; ordrd 1 6931EL3003D (Thermal fuse)

We serviced a

GE DISHWASHER

Model CDT845P4N1W2

Near Lakeville, Minnesota 55044

Delton

Job Details: 01/04/2023

"Side road is not plowed at all and few cays already stuck on the road. Cannot get to house, will have to reschedule. I called customer and informed him that i couldnt get to his house and that office will call back and reschedule.; saved tckt , states that autho needed"

We serviced a

LG WASHER

Model WM3370HRA

Near Maplewood, Minnesota 55119

Nate

Job Details: 01/04/2023

"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve); schdld next appmnt for 1/10 TUE !"

We serviced a

LG DISHWASHER

Model LDT7808BD

Near Saint Paul, Minnesota 55106

Nate

Job Details: 01/04/2023

Not draining. Cleaned a bunch of debris out of the drain line. Drains great now.

We serviced a

FISHER PAYKEL++ WASHER

Model GWL11US

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 01/04/2023

Water was still leaking from the spray nozzle. I gave the customer a quote for both valves and the nozzle. The customer accepted the quote. I replaced both valves and nozzle.

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near Saint Paul, Minnesota 55117

Nate

Job Details: 01/04/2023

We serviced a

GE DRYER

Model DLLSR40GG0WW

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/04/2023

"The customer said the dryer does not tumble and make noise. I started the dryer, the motor starts but it does not tumble. I found the belt was broken. I quoted and replaced the belt. ; used 1 WE12M29 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSB6300PW0

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/04/2023

"The washer does not spin, but drains. When you start a spin cycle, you can hear the motor engage and the water drains, but the basket does not spin. I removed the front and motor and found the motor coupler was not broken. I jumped the lid switch, and during the spin cycle, lift it up on the basket, and it slowly started to spin. I tried to remove the agitator so I can inspect the bell drive block but the center agitator bolt is completely rusty and not able to be removed without cutting it off. I gave the customer a quote for a new agitator, basket, bell drive, basket drive and transmission if needed. "

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Andover, Minnesota 55304

Matt

Job Details: 01/04/2023

"Customer complaint is, NO HEAT. Inspected and tested. Found the inlet thermostat is blown. Part on order. ; ordrd 1 WE04X25201 (Inlet thermostat)"

We serviced a

ELECTROLUX WALL OVEN++

Model EW30EW65GS7

Near Blaine, Minnesota 55449

Matt

Job Details: 01/04/2023

"Customer complaint is, C10 ERROR, UNIT WAS REALLY HOT AND THEY TURNED OFF THE BREAKER. Inspected and tested. Found the upper oven bake relay is sticking on and the temperature just keeps climbing.Customer approved repairs. Parts on order. Customer said she remembers this oven being a pain to install, so Im requesting extra time for repairs. ; ordrd 1 316443919 (Relay board) and 1 316217002 (Temperature sensor)"

We serviced a

LG WASHER

Model WM3570HVA

Near Lakeville, Minnesota 55044

Delton

Job Details: 01/04/2023

"Found that hull sensor is bad. Replaced hull sensor, tested and washer went into high speed spin and appears to be working good. I pushed washer back and then the house power went out so i couldnt fully test it but was a bale to verify tub spinning and washer should be good to use once power is back on.; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Burnsville, Minnesota 55306

Delton

Job Details: 01/04/2023

"Inner tub is loose making sound. Also found transmission oil leaking underneath. Washplate is stuck, cant get it off, will need to break/cut it out.Gearcase w11454734; clutch kit w10721967; washplate w10752283; hub kit w10528947; actuator w10913953; belt w11239857; saved tckt"

We serviced a

GE MICROWAVE

Model JVM1540SM5SS

Near Chaska, Minnesota 55318

Adam

Job Details: 01/04/2023

Unit was dead. Checked outlet is good. Nested removed the display board. Right way noticed a wire burnt up on the thermostat. Quoted customer to replace bad thermostat and fix wiring. Installed matching thermostat and repair wiring. Reassembled unit and tested. Unit is working great; used 1 MICRO9 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Chaska, Minnesota 55318

Adam

Job Details: 01/04/2023

Unit would make squeaky noise intermittently during spin. I wasnt getting a noise at the time. Bearing was a little noisy. Let customer know the bearing is making a noise.

We serviced a

SPEED QUEEN WASHER COIN OP++

Model SWNSX2SP115TW02

Near St. Cloud, Minnesota 56303

Seth

Job Details: 01/04/2023

Error code its not draining. The water valves wont close behind it theyre too old. Nancy is going to have a plumber come out and replace the valves he said they should be done by the time we return if theyre not we will not be able to complete the repairs.; ordrd 1 202396P (Water valve)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Chaska, Minnesota 55318

Adam

Job Details: 01/04/2023

The son but all his bedding in the dryer then heard it snap then stop working. Disassembled unit and found the belt busted. The idler and rollers were just replaced and were good quoted and replaced the belt 341241; used 1 341241 (BELT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV02

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/04/2023

"When the customer removed the top right door cap, the wires to the red switch and sensor broke. I repaired the connections and put the caps back on now. The lights come on and go off when the door is shut. . ; saved tckt , states that autho needed"

We serviced a

GE RANGE

Model JB750FJ6DS

Near Rogers, Minnesota 55374

Phillip

Job Details: 01/04/2023

"Customer complaint was the convection fan motor is loud when it runs. Today when I started the convection fan, it barely turns at all and then the customer play video of it and it was squealing. It will need a new convection fan motor. Today I replaced the convection fan motor. The new one turns and sound good. No more issues found."

We serviced a

WHIRLPOOL WALL OVEN++

Model GMC305PRS00

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 01/04/2023

"Customer complaint was when I use the oven. The fan is loud and the microwave light is out. I verified the fan was loud and noisy and the bulb is out. I gave the customer a quote for the repair and then I replaced the oven cooling fan. The oven is working great and sounds much much better. When I went to replace the lightbulb, I found the new bulb is the wrong one. I looked it up again and the part number is correct and the bulbs shown in the picture is correct but the ball package was way too big. Im ordering another one. The door switches on the microwave look fine so either the fan staying on for a second half of the door opened is normal or its got a sticky relay on the main board. At this time the customer did not want to fix it.Today I replaced the light bulb. The new bulb worked a few times then popped. I went and got a new one then came back and replaced it. Now its working good."

We serviced a

KENMORE WASHER

Model 110.280327

Near Hopkins, Minnesota 55343

Adam

Job Details: 01/04/2023

"Unit is banging on the sides and giving error code. Put unit in spin mode. The bearing sounds good at this time. Looks like the suspension rods are weak and needs to be replaced. Quoted customer blue book. They approved. Will have to schedule with tenant to make sure there is a time that works with them. Owner approved after I left the house. ; ordrng 1 W10820048 (DAMPER ASSM - TUB SUSPENSION), states that autho needed"

We serviced a

LG RANGE

Model lrg3091st/03

Near Maple Grove, Minnesota 55369

Matt

Job Details: 01/04/2023

"Customer complaint is, WONT BAKE, ERROR F-11 COMES UP BROIL WORKS AND BURNERS WORK. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Dayton, Minnesota 55327

Matt

Job Details: 01/04/2023

"Customer complaint is, SOFTENER DISPENSER NOT WORKING, ONLY INTERMITTENTLY. Inspected and tested. I called tech line and we did some voltage testing and found the board is not sending voltage to the softener solenoid. Needs a new main board. Installed new board and tested. Washer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW0

Near Otsego, Minnesota 55330

Matt

Job Details: 01/04/2023

"Customer complaint is, THE DRYER RUNS BUT DOESNT HEAT UP SO THE CLOTHES DO NOT DRY. Inspected and tested. Dryer got pushed back to far and kinked the vent so its not venting properly. Found the thermal fuse was blown. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 220F 110F. I showed vent to customer and advised on replacing vent, or not pushing dryer back as far. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.15114K212

Near St. Cloud, Minnesota 56304

Seth

Job Details: 01/04/2023

Customers complaint is the dishwasher would not drain. Upon arrival and inspection I found a piece of plastic in the pump although it drains perfectly for me while I was on site. I pulled the pump and remove the plastic and noticed it was having a hard time draining and pushing all the air out of the system. Once they push the air out of the system and drain great three times in a row. I left a quote for a drain pump should have more issues going forward.

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near Saint Paul, Minnesota 55117

Nate

Job Details: 01/04/2023

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2

Near Clearwater, Minnesota 55320

Seth

Job Details: 01/04/2023

"4e error code it intermittently completes cycles. Upon arrival and inspection I took the unit apart and verified pressure sensor was good the valves were good check the water supplies they were perfect pull it apart looked at the bar and I could hear loud hissing sound. I hooked up my HASS Tool and it would not read the control board. The control board has failed and intermittently it works and intermittently it fails. I quoted via blue book, he declined repairs."

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 01/04/2023

Customer complaint was water was leaking in underneath the crisper pan. I found the defrost drain in the fresh food section was iced up. Replaced the drain tubes and cleared the defrost. Drain and installed the new heater. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE) from stock

We serviced a

ADMIRAL WASHER

Model ATW4675YQ1

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 01/02/2023

"F7e1 f7e7Customer complaint is the washer does not finish the cycle, clothes are wet and one time she open the lid and it was still spinning. I checked for faults and 2 shifter related faults were stored. I cleared the faults and ran a calibration. The calibration failed and the lid did not unlock. I verified the basket spin freely and the belt was good. I replaced the shifter and ran calibration again. Now it finished the calibration and the lid unlocked. I ran a auto test and it all passed. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 01/02/2023

The customer bought a new dryer and just needed the dryer duct hooked up. I found that another company had used duct tape on one of the joints. I removed all the old tape. I used foil tape on the joints. I leveled the dryer and adjusted the feet so the dryer was the same height as the washer. I hooked the dryer duct to the back of the dryer. The dryer runs and heats. Customer paid with cash.

We serviced a

GE DRYER

Model DHDSR46EG2WW

Near Monticello, Minnesota 55362

Matt

Job Details: 01/02/2023

"Customer complaint is, settings are not working and when the unit does turn on it does not dry properly. Inspected and tested. Found the timer knob was broken and not turning the timer. I disassembled dryer and found the front glides and felt are wore out, the heating element is burnt out, the belt is cracked, the lint filter is broken. Dryer needs a lot of parts. Parts on order. ; ordrd 1 WE18X25100 (Lint filter) and 2 WE1M1067 (Slides)s and 2 WE1M504 (Slides)s and 1 WE09X27634 (Felt seal) and 1 WE11M23 (Heating element) and 1 WE03X29897 (Belt) and 1 WE1M654 (Timer knob)"

We serviced a

WHIRLPOOL LAUNDRY CENTER++

Model LTG6234AW1

Near Buffalo, Minnesota 55313

Matt

Job Details: 01/02/2023

"Customer complaint is, NOT COMING ON, STARTS BUT SPIN CYCLE SHUTS OFF & WONT DRAIN. Inspected and tested. Found the washer timer has failed. Needs a new timer. Part on order. ; ordrd 1 285938 (Timer)"

We serviced a

KENMORE DRYER

Model 110.828321

Near Buffalo, Minnesota 55313

Matt

Job Details: 01/02/2023

"Customer complaint is, ROLLER WENT OUT CUST REP IT- PUT ALL BACK TOGETHER & NOW CNTRL PNL NT WKG. Inspected and tested. Found one of the ribbon connectors for the control panel was not plugged in all the way to the main board. I plugged it in and now the dryer is working. Dryer is now fixed."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Becker, Minnesota 55308

Matt

Job Details: 01/02/2023

"Customer complaint is, NOT CLEANING. Inspected and tested. Found the circulation pump has failed and the bottom door gasket and side shields are falling apart. Installed new circulation pump, bottom door gasket and side shields. Tested and dishwasher is working great. Dishwasher is now fixed. ; used 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFF

Near Elk River, Minnesota 55330

Matt

Job Details: 01/02/2023

"Customer complaint is, THINKS NEEDS IGNITOR, BROILER WKS OVEN DONT & BURNERS WK FINE. Inspected and tested. Found the bake ignitor had failed. Quoted customer $299. to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSB

Near Minneapolis, Minnesota 55441

Phillip

Job Details: 01/02/2023

When the door opens the clocks was going dead and had to be reset. Today I replaced the door user interface and choke. Now the door is working and the microwave is heating good. All the buttons on the door are working.

We serviced a

GE REFRIGERATOR

Model CYE22UELBDS

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 01/02/2023

"Customer complaint is the fresh food section is warm, and the water dispenser does not dispense water anymore. I found the fresh food fan installed and not running. I replaced the fresh food fan, defrosted the drain and ran the firmware update. I left the door open for about 30 minutes and now the water is thawed out and dispense from the door. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

KENMORE MICROWAVE

Model 790.8036633

Near Apple Valley, Minnesota 55124

Delton

Job Details: 01/02/2023

"I put new boards in and found that while the board looks the same something is off because when I press settings it turn on vent fan. When i press vent fan it turns on lights. I hit start and nothing happens. I put old board back in and buttons seem to match up but when i start it it pops the breaker.So its back to square one to where it could pop the breaker even when microwave is not in use. I used noise filter but pulled out main board. Either touch pad is also bad and not matching up with control board. Or control board is correct part number but not right part. Also still cant verify if magnetron or transformer is bad since i cant even get it to fully turn on.Id say this one would need to be replaced. Touchpad, control, magnetron, transformer? We are going to go into a rabbit hole with this one id say have AHS replace it as uneconomical.; saved tckt"

We serviced a

GE WASHER

Model WCSR4170DCWW

Near Plymouth, Minnesota 55446

Adam

Job Details: 01/02/2023

Unit is spinning slow and will drain and fill fine. The timer is working properly the motor is stuck on slow. Belt looks good and nothing stuck in between the tub and basket. Unit is getting correct voltage to the motor. Motor needs to be replaced WH20X10093. Quoted customer blue book but they are going to pass

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Lakeville, Minnesota 55044

Delton

Job Details: 01/02/2023

"At times the washer wont power on, just clicks, no lights or anything. Control board is bad and wont hold power. Some people on appliantology having same issue says main board.UI and main board come as assembly. Part# DC92-02005A shows not in stock. Please look for part and quote exact quote for customer.; saved tckt"

We serviced a

KENMORE WALL OVEN++

Model 79048903000

Near Rosemount, Minnesota 55068

Delton

Job Details: 01/02/2023

"It is not doing what customer describes when I am here testing it. I am assuming that it is a magnetron failing but not %100.Due to the cost of the parts and labor it is really expensive. Also the right side door lock is loose seems to come open very easily but if its shut does seem to start. So i have to pull it out and open it up for magentron I oiled replace that as well.Maybe there is a generic version of the magnetron for this model? Part shows not in stock if there is no generic. Customer will try take video of it and maybe we can tell from that? Please look into it and call customer back with quote or parts availability for generic mag or not. And also if we will apply discount from precious time I was here to replace wave guide (cutout and replace mylar cover)Schedule 2 hour block for repair as it is walloven/micro combo and will need cart to pull it out.Magnetron part# 65304480636; RH door latch 5304470547; saved tckt , states that autho needed"