Service History 307

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed September 3, 2025 to September 4, 2025

Speed Queen WasherSep 3, 2025Osseo, MNTechnician: Erik

Model AWNE9RSN115TW01

Cleaned underside of agitator, cleaned tub, ran and tested, good to go

“Erik is a skilled technician and found what caused the black streaks on my clothing during the wash cycle. The agitator was collecting residue on the underside of the agitator.”
Barry S.

True FreezerSep 4, 2025Marine on St. Croix, MNTechnician: Lucas

Replaced shattered commercial freezer door ? unit good to go.

“Very knowledgeable. Great customer service.”
Sia K.

LG RangeSep 4, 2025Blaine, MNTechnician: Tanner

Model LREL6325F/00

Customer stated pan drawer keeps falling out ? found it improperly installed, adjusted and advised customer.

Whirlpool WasherSep 4, 2025Oakdale, MNTechnician: Lucas

Model WFW5605MW0

Cleaned filter and hoses after pillow washed ? tested, no leaks.

“Technician was very knowledgeable, friendly, and finished the work quickly and professionally. I will be considering this vendor in the future.”
Andrew M.

KitchenAid DishwasherSep 4, 2025Minneapolis, MNTechnician: Jacob

Model KDTE334GPSO

Returned with correct sump ? replaced and fully tested, unit working properly.

“Jacob is great. He is direct and honest. He forgot something and just said he forgot something. No excuses, just truth. He was considerate, followed through, and did a good job. His initial quote was very accurate. I will use Omega again because of him.”
Scott W.

Frigidaire RefrigeratorSep 4, 2025Saint Michael, MNTechnician: Erik

Model PRFS2883AF

Replaced parts. Ran and tested, good to go.

“Erik was fabulous and well knowledgeable on the issues we were having. Did great work and have had no issues since.”
Grace R.

LG DryerSep 4, 2025Little Canada, MNTechnician: Lucas

Model DLG6101W.ABWEEUS

Installed igniter due to the original being shorted. Once installed, tested. Good to go.

“They fixed the problem right away however it took 6 days of fighting with LG support to get someone out here. Not their fault - once LG called them they fixed it right up.”
Greg F.

GE WasherSep 4, 2025Minneapolis, MNTechnician: Dakota

Model GTW465ASN3WW

Customer stated unit went off balance and noticed small amount of water on floor after cycle. Multiple OOB errors stored. Ran test cycle, all functions OK. Inspected mechanical components, all checked out. Instructed customer on detergent, cycle selection, and load balancing.

Speed Queen DryerSep 4, 2025Crystal, MNTechnician: Nate

Model ADG4BRGS117TW01

Installed new front bearing glides, rear rollers, belt, and pulley. Cleaned shafts and vacuumed dryer. Runs properly now.

“Quick, complete, and pleasant repair service.”
Brian W.