Service History 306 - Omega Force Appliance Repair

We serviced a

ADMIRAL REFRIGERATOR

Model LSD2615HEW

Near Rosemount, Minnesota 55068

Delton

Job Details: 06/14/2022

"Found that compressor and all fans are running but no frost pattern. Sealed system leak/restriction. Needs sealed system repair. Temperature inside is 90 degrees. saved tckt"

We serviced a

GE DISHWASHER

Model GDF510PSJ0SS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 06/14/2022

I found the dishwasher would not heat even in the heater test cycle. I found the flood switch was faulty and that was disabling the heater. I replaced the flood switch and now it works. I also ran the from ware update. ; used 1 WD21X10519 (FLOAT SWITCH) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9600AWQ

Near Rosemount, Minnesota 55068

Delton

Job Details: 06/14/2022

The spray arm manifolds plastic are warped and wont line up with back manifold which is also cracked so spray arms dont spin and water is not directed properly. Also customer says touch pads are sometimes not responsive.Several parts needed many parts NLA. Long Manifold wp99002738; manifold brackets (need 2) wp99002643; wash spray manifold 9902793; upper wash manifold 99002679; console panel 99002795; saved tckt

We serviced a

UNKNOWN REFRIGERATOR

Model BFFD3622SS

Near Maple Grove, Minnesota 55369

Matt

Job Details: 06/14/2022

"Customer complaint is, FRZ ICEMAKER IS MAKING ICE BLOCK IN ICE BIN. Temperatures were at 0F In freezer. Inspected and found the ice bin is a solid block of ice. Removed ice maker and found one of the ice makers is completely full and is overflowing into the ice bin. I think the ice maker is not cycling properly. Needs a new ice maker assembly. Also customer wanted a new water filter. Installed new ice maker, filter and tested. Refrigerator is now fixed."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Chanhassen, Minnesota 55317

Adam

Job Details: 06/14/2022

"Unit would just continuously fill with water then once over halfway full on the door would give a 4E code and drain. Found once disassembled the pressure hose was damaged and had a hole in it. Quoted customer for hose and sensor just in case that has failed also. If not we will return that sensor. ; ordrng 1 DC97-14545F (Pressure hose), ordrd 1 DC96-01703G (Pressure switch)"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9400PT0

Near Mound, Minnesota 55364

Adam

Job Details: 06/14/2022

Unit door boot was badly ripped. Replaced boot and spring tested many times for leaks and had no leaks at all. Unit was spinning out fine also must have torn from laundry.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 06/14/2022

"The fresh food evaporator is frosted over. It will need the sensor and drain kit. I advised the customer it needs to be off and the door opens. Coming back Thursday. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Brooklyn Park, Minnesota 55443

Phillip

Job Details: 06/14/2022

"It need the drain kit, defrost sensor and the add on heater. I relocated the sensor and added the heater to the extra loop. I put it into defrost and verified both heaters come on. ; used 1 DA82-01415A (DRAIN KIT), 1 DA32-10104N (TEMP SENSOR), and 1 SH502 (HEATER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20ECMS00

Near Wayzata, Minnesota 55391

Adam

Job Details: 06/14/2022

Unit wasnt making ice. Temps were good. Found the ice maker wouldnt cycle even when test mode. Was getting power though. Needs new ice maker.

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near St. Cloud, Minnesota 56304

Seth

Job Details: 06/14/2022

Not powering up. No power at the outlet I restored power and updated the software bill for labor. The dishwasher is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rogers, Minnesota 55374

Adam

Job Details: 06/14/2022

Unit wasnt cooling the fridge. Freezer was working fine. Found the evaporator frozen up. The fresh food fan was working properly. There is no defrost heater in this section. There is a service bulletin for this unit for this issue ordered kit and rescheduled customer ; ordrd 1 W11457241

We serviced a

GE DISHWASHER

Model WDT970sahz0

Near South Haven, Minnesota 55382

Seth

Job Details: 06/13/2022

"I replaced the manifold, dispenser, and adjusters. The dishwasher is now fixed."

We serviced a

GE WASHER FRONT LOA

Model GUD24GSSM1WW

Near Big Lake, Minnesota 55309

Seth

Job Details: 06/13/2022

"Not unlocking, ; ordrd 1 WH44X10288 (Latch) and 1 WH19X27244 (Harness)"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED5600XW0

Near Monticello, Minnesota 55362

Seth

Job Details: 06/13/2022

I cleaned the dryer duct and cavity thoroughly as well as replace the heating element. I watched six cycles it cycled perfectly. The dryers now fixed.; used 1 WP3387747 (ELEMENT) from stock

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/00

Near Blaine, Minnesota 55449

Matt

Job Details: 06/13/2022

"Customer complaint is, RIGHT SIDE DOOR IS MESSED UP. Inspected and found the right side outer door panel is missing. Needs a new outer door, handle and 2 studs. The outer door didnt come with the lower hinge. We will need to order part number MEF63662203. I cant find it in stock. . Thanks. ; saved tckt"

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Albertville, Minnesota 55301

Phillip

Job Details: 06/13/2022

I replaced the main control and the rotor. I ran the washer on a spin cycle. It tested good this time. Ran like normal. I advised the customer it may still give the UE error on certain unbalanced loads.

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FFEF3011LBD

Near Minnetonka, Minnesota 55305

Phillip

Job Details: 06/13/2022

The complaint was the oven does not heat at all or just a little. I set the oven to 350 and put in my weighted thermal couple. After 12-15 minutes the oven beeped and was around 400. I let the oven cool and cycle on and off. I set to 400 and it heat up to 400 and then cycled back on. I turned on broil and the element got bright red. All the cooktop burners work as well. No issues found. I left the tenant a voicemail and told the office of my findings. I added pics of the elements.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Minneapolis, Minnesota 55428

Nate

Job Details: 06/13/2022

Freezer not cooling. No frost on evaporator. Found in force mode that it still gets no frost on it. Fans work. Compressor sounds bad. Has a sealed system issue.

We serviced a

LG DISHWASHER

Model LDFN343LS

Near Wayzata, Minnesota 55391

Phillip

Job Details: 06/13/2022

I removed the old dishwasher and installed the new dishwasher. I ran the dishwasher and drained it. Everything tested good and found no leaks.

We serviced a

GE DISHWASHER

Model DDT700SSN0SS

Near Wayzata, Minnesota 55391

Phillip

Job Details: 06/13/2022

The diverter was not changing positions. After testing I found it may also need a control. Im both parts. ; ordrd 1 WD21X25992 (Control) and 1 WD19X25637 (Diverter)

We serviced a

LG RANGE- ELECTRIC

Model LDE4415ST/00

Near Plymouth, Minnesota 55446

Phillip

Job Details: 06/13/2022

"The fuse was fine, Im getting 120 the the power relay board. I replaced both boards and its still dead. I may need the use interface EBR79627601. I am unable to make sure its wires correctly from the previous service. There is no tech sheet and nothing for it pulls up online. I reached out to Jared but got no response. Please verify we want to proceed and contact the customer. ; states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 665.13099N412

Near Saint Paul, Minnesota 55117

Delton

Job Details: 06/13/2022

Worked fine and drained every time i was here. Ran full diagnostics and no errors and drained. Finally after 6th time trying to drain the drain pump did not run and just hummed and did not drain. Bad drain pump. .I am applying previous payment to the total.; used 1 WPW10348269 (DRAIN PUMP) from stock

We serviced a

MAYTAG STACKED WASHER

Model MGT3800TW2

Near Saint Paul, Minnesota 55108

Delton

Job Details: 06/13/2022

"Bad lid switch. Customer approved estimate. Replaced lid switch, tested and now fills, agitates, drains/spins. Washer is working good.Couldnt get ahold of customer again."

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA01

Near Saint Paul, Minnesota 55105

Delton

Job Details: 06/13/2022

Found that water wall vane (spray arm) had fallen off and not attached to motor. Customer said she has to put it back on a lot. I snapped it back into place and ran test and dishwasher had no errors and was working good. I suggested to use it as normal and if there is still issues then parts would need to be replaced.Motion assembly DD97-00484D; waterwall vane (spray arm) DD97-00501E - parts not in stock and if customer calls back please give estimate and 2 hour block for repair.

We serviced a

KENMORE DRYER- ELECTRIC

Model 11079912990

Near Apple Valley, Minnesota 55124

Delton

Job Details: 06/13/2022

"Found that door latch was worn and door would easily pop open. Replaced latch kit, tested and door now shuts and is tight. Dryer is working good.; used 1 279570 (LATCH KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS3

Near Farmington, Minnesota 55024

Delton

Job Details: 06/13/2022

"Found that there is a water line going to fridge but customer does not know where the shut off is. I pulled off water line to the fridge and there was no water. I showed and informed customer that wherever this water line goes, the water is not turned on so thats why water dispenser and ice are not working. Customer will try and find where this water line goes to.; saved tckt"

We serviced a

LG WASHER FRONT LOA

Model WM0642HW

Near Minneapolis, Minnesota 55421

Nate

Job Details: 06/13/2022

"Giving an open thermistor error. Found a broken wire going to thermistor. Wire broken off in the connector so I couldnt reconnect connector, but I spliced on new wires and runs great now."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9250WW00

Near Minneapolis, Minnesota 55405

Nate

Job Details: 06/13/2022

"Not draining and giving a long drain error code. Found underwear stuck in filter along with dog hair and a hair binder. Cleaned it all out, drains great now."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Minneapolis, Minnesota 55401

Nate

Job Details: 06/13/2022

"Dryer running loud. Found a broken support roller and idler pully. Replaced both. Runs great now. Vacuumed all the lint out and oiled rollers. ; used 1 4581EL2002h (ROLLER), and 1 DE634A (PULLEY) from stock, states that autho needed"

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KOCE500ESS11

Near Blaine, Minnesota 55449

Matt

Job Details: 06/13/2022

"Customer complaint is, GLASS DOOR IS BROKEN- SHATTERED. This is a wall oven/microwave combo unit. Inspected and found the lower oven outer glass is shattered. Installed new outer door glass assembly. Oven is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS237ZCB1

Near Saint Paul, Minnesota 55117

Nate

Job Details: 06/13/2022

Icemaker wasnt working but it is now: I showed customer how to jump start it with a Phillips screwdriver if it stops in the future. When I got here it was dumping ice into the bucket. Nothing to fix.

We serviced a

LG REFRIGERATOR

Model LFC25765SW/00

Near Minneapolis, Minnesota 55442

Adam

Job Details: 06/13/2022

Installed ice maker from last diagnosis. Fridge temp 38 and freezer 5 degrees

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW6120HW2

Near Blaine, Minnesota 55449

Matt

Job Details: 06/13/2022

"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Installed new door latch and bezel. Tested latch and its working great. Washer is now fixed."

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Ramsey, Minnesota 55303

Matt

Job Details: 06/13/2022

"Customer complaint is, TURN IT ON AND BLINKS. Inspected and tested. Found the door latch has failed. Part on order. ; ordrd 1 WD21X10490 (Door latch)"

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Otsego, Minnesota 55330

Matt

Job Details: 06/13/2022

"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Installed new board and rotor and washer is doing the exact same thing. I tried a new hall sensor and still the same results. I removed the rotor and hall sensor. These LG top loads have had lots of issues with getting out of balance and the board and rotor usually fixes it if the suspension rods are good. Im going to try the stator. Installed new stator and tested. Washer is still doing the exact same thing. I put the new rotor back in and its still doing the exact same thing. Were over our limit for spending on this washer, so customer is going to need to replace the washer."

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Farmington, Minnesota 55024

Delton

Job Details: 06/13/2022

Ran diagnostics and mechanically all functions are working good. I checked spread arms and found that lower spray arm plastic is worn and doesnt snap into place and spray arm pops out and does not rotate. Also upper spray arm is not rotating due to holes are plugged. Parts are not in stock.Need lower spray arm DD94-01007A; lower spray arm holder DD61-00273A; upper spray arm DD94-01008A; saved tckt

We serviced a

KENMORE WASHER TOP LOAD

Model 1108297910

Near St. Louis Park, Minnesota 55426

Adam

Job Details: 06/13/2022

Units motor is also seized. Ordered motor and rescheduled ; schdld next appmnt for 6/15 WED !

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR7244PQ0

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 06/13/2022

Unit wouldnt spin and made terrible noise. Disassembled unit and found that the drive coupler was busted. Quoted customer for replacement and replaced coupler. Tested unit after and is now working properly. ; used 1 285753A (DD COUPLER) from stock

We serviced a

GE DRYER- ELECTRIC

Model GTDX180ED0WW

Near Shakopee, Minnesota 55379

Adam

Job Details: 06/13/2022

"Installed timer and knob from last diagnosis. Tested unit on many different cycles and worked great. Unit is now working properly ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLEQ2152ES0

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 06/13/2022

"Failed motor was found. I could not split the blower and motor so I replaced both. I tested the dryer and it worked perfectly. ; used 1 131560100 (MOTOR), and 1 131775600 (BLOWER ASSEMBLY) from stock"

We serviced a

GE DISHWASHER

Model GDT530PSD6SS

Near Waconia, Minnesota 55387

Adam

Job Details: 06/13/2022

"Put in parts from last diagnosis and now unit is working properly. Tested for over 20 minutes and no leaks. Installed motor, diverter and drain pump"

We serviced a

LG WASHER FRONT LOA

Model WM2701HV

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 06/13/2022

Loud during spin wont spin out rugs. Failed rear main bearing. I quoted via bluebook. The customer declined repair and will replace it.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Loretto, Minnesota 55357

Phillip

Job Details: 06/13/2022

"I had the dishwasher unplugged and water off. I replaced the diverter because it was leaking water. After the repair I plugged it back in and hooked the water back up. Now I get the E01 pump error. Everything is hooked up. Some water may have got on the board from when it was leaking and damaged the board. It is late and the customer was not home. . Main control 00752738; snapped 1 QuickPics, states that autho needed"

We serviced a

LG WASHER TOP LOAD

Model WT7200CW

Near Inver Grove Heights, Minnesota 55076

Nate

Job Details: 06/13/2022

"Giving an OE and UE error code, half of the loads. I ran it a few times on express wash and drains and spin. It drains great. But it did sense an out of balance laid after running it on an express wash with towels in it. I found the nut on the stator was loose. Tightened the nut. Went all the way through great. There is a plastic flood pan the washer sits on and its upstairs, so the shaking of the floor doesnt help things."

We serviced a

GE DRYER- GAS

Model DPSE810GG6WT

Near Wayzata, Minnesota 55391

Adam

Job Details: 06/13/2022

Installed all thermostats and fuse from last diagnosis and tested unit didnt have any issues ran for 20 mins

We serviced a

LG WASHER FRONT LOA

Model WM4270HVA

Near Otsego, Minnesota 55330

Matt

Job Details: 06/13/2022

"Customer complaint is, NOISEY, DRAINS INTO TUB. Inspected and found the drain filter wasnt in all the way, thats why it was leaking into the tub underneath. Tested washer and the drain pump is failing. Also customer wants the door seal replaced. Quoted customer $370. to replace drain pump and door seal. Customer approved repairs. Installed new drain pump and door seal. Tested and washer is working great. Washer is now fixed."

We serviced a

GE DISHWASHER

Model CDT835SSJ2SS

Near Saint Michael, Minnesota 55376

Adam

Job Details: 06/13/2022

Installed parts from last diagnosis now unit is working properly installed spray arm and inlet assembly

We serviced a

KENMORE DRYER- ELECTRIC

Model n/a

Near Minneapolis, Minnesota 55403

Nate

Job Details: 06/13/2022

"Dryer squealing. Found a bad roller, along with an idler pully that was old, and the other roller had wear. Some freys on the belt. Replaced them, vacuumed out the lint, etc. runs and heats great.; used 1 WP691366 (IDLER PULLEY), and 1 349241T () from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Osseo, Minnesota 55311

Adam

Job Details: 06/10/2022

Unit wasnt cooling the fresh food department. Couldnt hear the fan run in the fresh food area. Found once disassembled a big ice damn on top of the evap and on the sensor. Fan did run off and on. Quoted for W11395558 back fan and assembly. Customer approved and rescheduled ; ordrd 1 W11395558 (Fan and assembly)

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/10

Near Eagan, Minnesota 55122

Delton

Job Details: 06/10/2022

"Found that power cord in the Bosch power box burnt off. I spliced new connections, tested and dishwasher powers on and is working good."

We serviced a

GE DISHWASHER

Model GDF570SGJ2CC

Near Eagan, Minnesota 55122

Delton

Job Details: 06/10/2022

Found that water valve itself on dishwasher is leaking. Customer approved estimate. Ordered part and rescheduling.I shut of water to dishwasher so it wont keep leaking.; ordrd 1 Wd15x26140 (Water valve)

We serviced a

UNKNOWN REFRIGERATOR

Model 0985390-05

Near Saint Paul, Minnesota 55103

Nate

Job Details: 06/10/2022

"Replaced bad evaporator heater that tests as open. Control was sending 120 in forced defrost but heater not coming on. Bi metal was good. Not sure what the office quoted the customer. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW72HEDW0

Near Minneapolis, Minnesota 55406

Nate

Job Details: 06/10/2022

Drain pump keeps running after rags were washed that were used to sop up a spilled bottle of concentrated pine Sol cleaner. Washed the tub out with 10 gallons of water and cooking oil. Still wasnt working. Ended up finding a broken pressure sensor. Replaced the sensor. Works great now. Have a regular wash running right now with a tablespoon of cooking oil to clean out residual cleaner that is still in there. ; used 1 WPW10448876 (PRESSURE SENSOR) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4950XW0

Near Saint Paul, Minnesota 55105

Nate

Job Details: 06/10/2022

Shaft on transmission came off. Needs a new transmission. W10006379.

We serviced a

GE WASHER TOP LOAD

Model GTWN4250D2WS

Near Minneapolis, Minnesota 55417

Nate

Job Details: 06/10/2022

"Washer has been shaking. Transmission is good. Washer wasnt level. One leg wasnt firm on the floor. I let the owner know. Put it on a rinse and spin, spins well now."

We serviced a

AMANA RANGE- GAS

Model AGR6603SFW1

Near Minneapolis, Minnesota 55406

Nate

Job Details: 06/10/2022

Rear left burner not igniting. Found a lot of rust built up. Cleaned the rust off with a pick and wire brush. Ignites great now. Front left burner sometimes doesnt ignite. I cleaned that too.

We serviced a

BOSCH DISHWASHER

Model SHEARF2UC/22

Near South Saint Paul, Minnesota 55075

Delton

Job Details: 06/10/2022

"Customer says not cleaning dishes well. Found that ran full diagnostic service cycle and no errors and all functions are running and working but the water pressure is lower because at times when it was testing it did not fill all the way. Customer states that she had a plumber out because she has plumbing issues before and low pressure at the sink.Dishwasher itself, mechanically is working good."

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERW02

Near Minneapolis, Minnesota 55406

Nate

Job Details: 06/10/2022

Auger motor for Icemaker works for a bit and then gets really loud and stops turning. Ordered new motor. Coming back Wednesday to install. ; ordrd 1 WPW10317991 (Auger motor)

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLW50LIWO

Near Roseville, Minnesota 55113

Delton

Job Details: 06/10/2022

"Checked washer and did not find any leaks inside but there was slow leak from water hose from wall to washer. Customer approved estimate. Replaced hoses, tested and did not see any leaks. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC3

Near Minneapolis, Minnesota 55419

Delton

Job Details: 06/10/2022

Found that it is leaking underneath dishwasher from motor.

We serviced a

LG WASHER FRONT LOA

Model WM3500CW

Near Minneapolis, Minnesota 55437

Delton

Job Details: 06/10/2022

Found that the bolts that hold the balance weight on the left side snapped off so the balance weight would rattle against the tub causing the noise. Because one bolt snapped the other over time looks like it got loose. I I couldnt extract the bolt but was able to add tightness and secure the other bolt that still holds the weight in place. I explained that outer tub would need to be replaced and would be spendy. Maybe bolt could be drilled out but would be hard and labor consuming. Customer was ok with just tightening the other bolt and using washer like that.If problem continues would need to quote customer for new outer tub and bolts which would be over cost of new washer at that point.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3052TSA

Near Minneapolis, Minnesota 55420

Delton

Job Details: 06/10/2022

"Replaced part, tested and burner now ignites every time and is working good."

We serviced a

GE REFRIGERATOR

Model GSH25JSXNSS

Near Plymouth, Minnesota 55446

Adam

Job Details: 06/10/2022

Unit wouldnt dispense water. Customer already had fridge pulled out. Checked water from valve and water was flowing good. Also check under the front door water was good and then we knew water line was frozen in door. They had a heater kit installed two years ago. Still was working good tried to steam line and couldnt get it to clear. Customer has another fridge and is going to unplug this one and let it defrost

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5200GW/A3

Near Plymouth, Minnesota 55447

Adam

Job Details: 06/10/2022

Unit wouldnt tumble. Disassembled unit. Tested thermostats and sensor. The one on the blower housing had failed and thats why it wouldnt run. Cleaned up inside unit. Oiled rollers. Replaced bad thermostat and reassembled unit. Now unit is working properly. The air flow is what caused this issue they are only getting 10pm out side and its a short vent let customer know to get that fixed as soon as possible. ; used 1 WP35001087 (THERMAL FUSE) from stock

We serviced a

DCS DISHWASHER

Model n/a

Near Long Lake, Minnesota 55356

Adam

Job Details: 06/10/2022

Installed pump from last diagnosis and found that it was leaking from where it was hooking up. Unit is leaking because when the motor seized it damage the inside of unit; ordrd 1 528042 (Motor assembly)

We serviced a

LG DISHWASHER

Model LDT7797ST

Near Otsego, Minnesota 55301

Matt

Job Details: 06/10/2022

"Customer complaint is, PANEL BLANK AND WON'T ENGAGE THIS IS INTERMITTENT ISSUE. Inspected and tested. Found the control panel doesnt always respond. The control panel is sporadically failing. Needs a new control panel. Installed new control panel and tested. Dishwasher is now fixed."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A211

Near Otsego, Minnesota 55330

Matt

Job Details: 06/10/2022

"Customer complaint is, WONT SPIN. Inspected and tested. Started washer on a rinse and spin and it filled, agitated and drained. But did not go into a spin because the washer was half full of soap suds. I cleaned out the soap suds and ran washer 2 times before I got all the soap out and now its spinning great. The customer is using powder detergent and its all over on the inside of the detergent dispenser. I cleaned out dispenser. Advised customer to use a lot less soap and if they continue to have problems to try using a different kind of soap. Washer seems to be working great now, but Im not completely convinced theres not another issue here. It worked both times I tested it after getting all the soap out. It we get called back out for the same issue we should go back with the main board and inverter board, part numbers DC92-01803J and DC92-01531C."

We serviced a

MAYTAG DRYER- GAS

Model MDG5500AWW

Near Elk River, Minnesota 55330

Matt

Job Details: 06/10/2022

"Customer complaint is, SQUEAKING BAD WHEN THEY TURN IT ON. Inspected and tested. Found the rear rollers, idler pulley and front glides are all wore out. Installed 2 new rear rollers, idler pulley and 2 front glides. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 WP6-3700340 (IDLER PULLEY), 2 12001541 (ROLLER), and 2 306508 (GLIDE KIT) from stock"

We serviced a

LG REFRIGERATOR

Model LRMVS3006D/00

Near Blaine, Minnesota 55434

Matt

Job Details: 06/10/2022

"Customer complaint is, LOWER ICE MAKER NOT MAKING ICE. Inspected and tested. Found the freezer ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

GE REFRIGERATOR

Model GNE25JSKLFSS

Near Fridley, Minnesota 55432

Matt

Job Details: 06/10/2022

"Customer complaint is, MISSING ONE OF THE TWO DIVIDERS. Door bin WR71X25043, shelf with slide on it WR71X24967, middle left hand shelf WR71X24965 are all broken. Freezer temperature is 3F and FF compartment is 37F. ; saved tckt"

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Eden Prairie, Minnesota 55347

Nate

Job Details: 06/10/2022

Replaced bad drain pump and cleaned out plugged drain line. Runs and drains great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB0

Near Monticello, Minnesota 55362

Seth

Job Details: 06/10/2022

I replaced the failed board and tested. It is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297 AARS/XAA

Near Monticello, Minnesota 55362

Seth

Job Details: 06/10/2022

"Not cooling, leaking, Loud compressor and no ice upon arrival and inspection I found the freezer that had been closed all night was 32 deg F. The ff evaporator cover was leaking and ice room was warm and ice was melting. This fridge has 2 manufactures defects the ice maker and leaking evaporator cover. The sealed system was failed and the compressor is loud. Please call into authorizations ; saved tckt"

We serviced a

FRIGIDAIRE STACKED WASHER

Model FTF530FS4

Near Big Lake, Minnesota 55309

Seth

Job Details: 06/10/2022

Not spinning and burning rubber smell. Failed rear main bearing spin drum resting on door bellows. Please send into authorizations. To repair this would need a older rear outer front spin basket and Bellows to repair. See pictures for part numbers; saved tckt

We serviced a

GE WASHER TOP LOAD

Model GTW540ASPOWS

Near Monticello, Minnesota 55362

Seth

Job Details: 06/10/2022

"Customer complaints the machine does not complete cycle, then to cold water, and has a broken wash plate. I will need the following parts to complete this repair. Valve- WH13X26535, impeller -WH43X30198, belt-WH01X24180. Please ship all parts direct with dryer Parts; saved tckt"

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG617STT0

Near Minnetonka, Minnesota 55345

Adam

Job Details: 06/10/2022

Unit wouldnt tumble disassembled unit and found a sock stock in between the drum and a roller. Removed sock and did a dryer maintenance when I had it a part. Cleaned all the lint oiled everything up and reassembled unit now running properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Chanhassen, Minnesota 55317

Adam

Job Details: 06/10/2022

Ice maker wasnt working. I installed water valves and ice maker. I still couldnt get the ice maker to work. Customer is going to let it for the weekend and see if it will work other wise unit will need a control board.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FCD-150T

Near Minneapolis, Minnesota 55436

Adam

Job Details: 06/10/2022

Unit is cooling any more. The freezer had a little bit of cooling but not enough was at 60 degrees fridge was warmer. Everything is running properly and tested fine. The compressor is running and tested good also everything else looked and tested good. System has a sealed system issue; states that autho needed

We serviced a

BOSCH DISHWASHER

Model SHXM65W55N/10

Near Maple Grove, Minnesota 55369

Matt

Job Details: 06/10/2022

"Customer complaint is, INLET VALVE ON BOTTOM LEFT IS LEAKING. Inspected and found the inlet valve is leaking. Installed new inlet valve and tested. Dishwasher is now fixed. ; used 1 00628334 (VALVE) from stock"

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near Otsego, Minnesota 55330

Matt

Job Details: 06/09/2022

"Customer complaint is, SOAP DISPENSER ISSUE, SOAP GETS STUCK OR POPS OUT AT WRONG TIME AND DISHES DIRTY EOC. Inspected and tested. Found the filter was plugged solid. Cleaned out filter and ran dishwasher through service diagnostics. No errors and everything was working perfectly. Soap dispenser worked every time. I think because of the plugged filter there wasnt enough water pressure to clean or wash the soap out of the dispenser. Everything is working great now."

We serviced a

KITCHENAID DISHWASHER

Model KUDE50CXSS8

Near Saint Michael, Minnesota 55376

Matt

Job Details: 06/09/2022

"Customer complaint is, UNIT IS DEAD. Inspected and tested. Found the UI control panel has failed. Parts on order. ; ordrd 1 WPW10500166 (UI) and 1 W10473198 (Main board)"

We serviced a

LG REFRIGERATOR

Model LFC25765SW/00

Near Minneapolis, Minnesota 55442

Adam

Job Details: 06/09/2022

Unit wasnt making ice was customer complaint. Water valve was working properly just wasnt dispensing the ice. Ordered ice maker and rescheduled customer; ordrd 1 AEQ72909603 (Ice maker)

We serviced a

KENMORE DRYER- GAS

Model 110.7022512

Near Chanhassen, Minnesota 55317

Adam

Job Details: 06/09/2022

Customers complaint unit wasnt drying. Turning on unit and the igniter was working and kicked the gas on so we had heat. Checked airflow and there was a big blockage from lint at the end of the vent. Cleared that out and was getting 19 mph to 20 mph out the vent which is good. Watch heat and was getting to 205ish then would go off. Watched for 25min and was still good. Told the customer was probably just the blocked vent. Showed him the peep hole to see the flame and said if cloths dont seam to dry again he could look in there and see if through out the cycle the flame is lighting. If it happens again will need coils.

We serviced a

LG WASHER FRONT LOA

Model WM3370HWA/01

Near Victoria, Minnesota 55386

Adam

Job Details: 06/09/2022

Unit wasnt spinning out was customer complaint. Found that the drain pump was making a bad noise and wouldnt pump out the water. Checked filter and was dirty cleaned and reinstalled tried drain pump again still wasnt pumping the water. Quoted and replaced drain pump; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 1108299100

Near St. Louis Park, Minnesota 55426

Adam

Job Details: 06/09/2022

Unit wouldnt spin. Basket was extremely hard to spin. Disassembled unit and found the gear case was bad. Unit is disassembled and customer is ok with leaving it that way. Everything else looked good on unit. ; ordrd 1 3360629 (Gear case)

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN0RS

Near Minnetonka, Minnesota 55305

Adam

Job Details: 06/09/2022

Door lock was erroring out again. Last time couldnt get it to happen did it once and it showed error on the SmartHQ replaced door lock like it says wiring looked fine.

We serviced a

FRIGIDAIRE DRYER- GAS

Model FASG7074LW0

Near Minneapolis, Minnesota 55443

Adam

Job Details: 06/09/2022

Unit one tumble. Disassembled unit and found a piece of clothing stuck in the blower wheel. Also the idler pulley was shot. Quoted customer for idler and removing stock clothing. Reassembled unit with new parts and cleaned and oiled parts available. Started unit and unit was spinning and tumble in but boy creaking extremely bad. Found that the blower was bad from the clothes getting stuck inside. Quoted customer for lower part also. Customer rather did a new unit because display board was damaged also.

We serviced a

LG WASHER FRONT LOA

Model WM4270HVA/01

Near Inver Grove Heights, Minnesota 55076

Delton

Job Details: 06/09/2022

Replaced plunger magnet. Door now closes and is working good.

We serviced a

GE REFRIGERATOR

Model CWE23SSHHSS

Near South Saint Paul, Minnesota 55075

Delton

Job Details: 06/09/2022

"Found several issues. Leaking was caused from evaporator drain tube being clogged and during defrost was leaking onto bottom of freezer. Cleared that out and now drains normally. Also freezer gear rollers are cracked and falls off, Freezer door gasket is ripped and falls off, upper freezer basket roller broke off. Needs several parts that are not in stock. Please check and see if parts can be found and give customer estimate.Freezer door gasket wr14x31558; Freezer pin WR01x11023; Upper Basket WR32X6450; freezer RH drawer gear WR02x13629; LH gear WR02x13630; saved tckt"

We serviced a

KENMORE DISHWASHER

Model 665.13099N412

Near Saint Paul, Minnesota 55117

Delton

Job Details: 06/09/2022

"Found that dishwasher drain hole in plumbing pipe underneath sink was clogged with grease/gunk preventing water from draining. Cleaned out pipe, tested and dishwasher drains every time. Dishwasher is working good."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGFL67DSD

Near Saint Paul, Minnesota 55113

Delton

Job Details: 06/09/2022

"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

LG WASHER FRONT LOA

Model WT7200CW

Near Minneapolis, Minnesota 55426

Nate

Job Details: 06/09/2022

City had a water main break on 5/21 and 6/3. Customers basement had a foot of dirty standing water. I inspected the washer and it was flooded by muddy water. Please submit to AHS. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW95HEDW0

Near Dayton, Minnesota 55327

Matt

Job Details: 06/09/2022

"Customer complaint is, LIT UP WONT START. DOOR LOCKS, DISPLAY SHOWS THE TME AND AFTER A WHILE IT CUTOFFS. Inspected and tested. Control panel turns on and you can start it, but nothing happens. In test mode nothing happens either. The main board has failed. This washer has a stacked dryer on top."

We serviced a

KENMORE FREEZER

Model 25321741106

Near Otsego, Minnesota 55330

Matt

Job Details: 06/09/2022

"Customer complaint is, FAN SOUNDS LOUD. Inspected and tested. Found the defrost drain was plugged and the fan was sporadically making some noise. Installed new fan motor and defrosted evaporator drain. Tested and fan sounds great. Freezer is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Anoka, Minnesota 55303

Matt

Job Details: 06/09/2022

"Customer complaint is, KEEPS STOPPING MID CYCLE AND BEEPING NOISE, RESET BREAKER BUT DIDN'T HELP. Inspected and tested. Found the microfiltration filter was plugged. Cleaned out filter and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

LG WASHER FRONT LOA

Model WM3670HVA

Near Saint Paul, Minnesota 55116

Delton

Job Details: 06/09/2022

"Found that drain pump is bad. Customer approved estimate. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

KENMORE MICROWAVE

Model 79080343310

Near Minneapolis, Minnesota 55431

Delton

Job Details: 06/09/2022

"Metal rack corner is burnt as well as the supports (see picture) also looks like cavity has a bit of damage due to the sparks. Microwave works and heats water fine without rack in microwave. Turn table is working fine, it starts/stops correctly. ?Would need several parts Rack 5304478927; rack cooking supports (4 of them) 5304478924; grey touch up paint? If we can find one; saved tckt"

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model SWNSX2PP112TW01

Near Minneapolis, Minnesota 55417

Nate

Job Details: 06/09/2022

"Not running. Found the lid switch actuator was bent, probably from someone slamming down the lid. I adjusted that, now it fills with water. I also put a couple clips on the drain pump so its secure. Runs well now."

We serviced a

DACOR MICROWAVE

Model PCOR30S

Near Minneapolis, Minnesota 55407

Nate

Job Details: 06/09/2022

"Replaced a control that had a burn on the board. But still not heating. Its a convection microwave, 17 years old, so hopefully we can find these parts. I want to return with a mag 66761, transformer 66760, cap 66752 and diode 66676. And thermal fuses 66677, 66248, . O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD6200SW1

Near Minneapolis, Minnesota 55404

Nate

Job Details: 06/09/2022

"Replaced a bad thermal fuse because it wasnt heating. Vacuumed lint out. They will have dryer vent cleaned. Runs and heats great now. LM with owner to call us and make the payment. ; used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"