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Service History 286

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed July 10, 2025 to July 14, 2025

Kenmore DryerJul 10, 2025Saint Paul, MNTechnician: Nate

Model 110.97850100

Replaced bad belt, pully. Secured the vent with some vent tape. Runs great now.

“Nate was so helpful - fixed my older dryer AND could also address issues with my oven. He was personable, knowledgeable and courteous - I would highly recommend this company!!!”

Kathleen R.
Frigidaire RefrigeratorJul 11, 2025Roseville, MNTechnician: Collin

Model FFTR1835VSA

Upon inspection unit was completely dead found that the defrost timer was locked replaced defrost timer and advanced it to the cycle compressor kicked on immediately done working great

“Great service ! Responsive, efficient and took care of the job !”

Paula M.
Frigidaire RefrigeratorJul 11, 2025Edina, MNTechnician: Nate

Model FRFG1723AV02

Ice has been clumping up, freezing together. Door hitches and clunks when you open freezer. I took all the drawers out and greased up rails and now its nice and smooth. After some more attempts 10 minutes later, it made the pop again . Called Frigidaire for icemaker and for the popping sound and they told me its a no issue but there is no fix for the sound. With the icemaker we checked and it was set to a longer Phil time so we changed the Phil time to the shortest Phil option and now it doesnt fill the tray up as high, which should help with the issue of ice cubes being stuck together. Case is 1003721207

“Arrived on time and looked for creative solutions to the problems including a call to the Frigidaire tech center.”

Am A.
Asko WasherJul 11, 2025Minnetonka, MNTechnician: Nick

Model W2084.W.U

After further inspection, leak was coming from a small gap from tub to door. Closing the door properly solved the leak.

“Nick did a great job! Everything works as it should. He took the time to figure out exactly what was wrong and got things up and running ASAP.”

Sue P.
Maytag WasherJul 14, 2025Rogers, MNTechnician: Adam

Model MHW5100DW0

Installed new door bellow, tested?no leaks, unit operating correctly.

GE RefrigeratorJul 14, 2025Lake Elmo, MNTechnician: Lucas

Model PFE28PSKHSS

Found FF temp sensor not mounted; remounted sensor?unit passed testing and operating properly.

“Luke and Omega are fantastic! I could not be happier with the service, their guarantee and communications.”

Rob S.
JennAir RefrigeratorJul 14, 2025Minneapolis, MNTechnician: Nate

Model JSD2789GES

Ice dispenser flap not opening; found disconnected wire to solenoid?reconnected and tested, works properly.

“Nate was the best! Fixed everything right on the spot.”

Kelly W.
Viking CooktopJul 14, 2025Eden Prairie, MNTechnician: Kinnon

Model VGSU161-6BSS

Ignition intermittent; cleaned electrode tips and burner caps per Viking protocol?unit igniting properly.

“The technician was knowledgeable and shared his knowledge in an easy way to understand”

Tom S.
LG RefrigeratorJul 14, 2025Woodbury, MNTechnician: Hyrum

Model LRDCS2603S.ASTCNA0

Replaced compressor, charged system?unit tested and working properly.

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