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Service History 276

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed June 13, 2025 to June 16, 2025

Samsung RangeJun 13, 2025Lauderdale, MNTechnician: Collin

Model NE59N6630SG/AA

Installed new user interface control! Tested oven functions set clock ! Unit isnt flickering anymore and working great!

“Collin is a really great guy & he was very efficient in fixing my stove. I will definitely recommend his services!”

Kim R.
Frigidaire MicrowaveBuilt-inJun 13, 2025Lakeville, MNTechnician: Delton

Model PMBD3080AFA

Microwave not turning on. Found that the fuse is open and cut power. Microswitch is shorted and blew fuse. Also the turntable motor coupler cracked and not turning. Replaced fuse and microswitch, tested and microwave turns on and is heating. Shipped couplet to customer home.Microwave is working well.

“Delton arrived on time and he was an absolute professional. He quickly resolved the issue with my built in microwave and started working right on. He also ordered a broken spinner and delivered the next day. I highly recommended Omega Force Appliance Repair!”

Samuel K.
Frigidaire RangeJun 13, 2025Sauk Rapids, MNTechnician: Brandon

Model FGF368GQE

Customer states the oven was not working as it should. Checked and found the igniter had a crack in the element. Customer approved the repair, replaced the igniter cycled and no tested the oven it now working as it should.

Amana RefrigeratorJun 13, 2025Saint Paul, MNTechnician: Evan

Model ARB2217CB

Customer complaint is that unit is leaking water / building up ice. Found tray frozen. Completed defrost heater probe install and unit is now operating properly.

“Evan was great in every aspect.”

Nan W.
Electrolux WasherStackedJun 13, 2025Saint Paul, MNTechnician: Collin

Model BLFW7537AW1

Unit had a broken fill valve replaced inlet fill valve tested unit with lid off verified. Theres no other leaking components in the valves working great done no leaks. I had to remove with dolly cart dryer and re hook up with mounting brackets ! Tested dryer for air leaks from venting ! Done

“Omega Force responded quickly to our request for help when a mixing valve in our washing machine failed and flooded our main floor laundry room and the storage room in the basement below it. When we discovered the leak, we turned off the water to the house because we couldn’t get to the shut-off valves behind the washer (the washer and dryer are stacked and the connections behind them are difficult to get to). The dispatcher talked us through the process of finding and closing the valve behind the machine so that we could turn the house water back on. Then, they managed to find room in their schedule for us only two days later, which was very much appreciated. The tech who came out was personable, efficient and knowledgeable. He arrived with the part that was needed, verified that it would solve our problem and installed it. He was careful to check all connections before he left. The only flaw was that he apparently didn’t get the dryer vent hose reconnected completely and it popped off the first time we used it, but that was an easy fix for us.”

David R.
GE RangeJun 16, 2025Bloomington, MNTechnician: Evan

Model PGS950EEF4ES

Completed temp logging. Unit is heating to temp. Advised customer on practices for testing temp and advised them to give unit an extra 10min after pre heat for a more consistent and for their bi-metal thermometer to read accurately.

“Evan communicated he was running late and gave me the option to wait or reschedule. Once here he was very thorough and explained the false readings I was receiving on my stand-alone oven thermometer. He speaks clearly and patiently. Highly recommend Evan for your appliance service needs.”

Cheryl S.
Beko RefrigeratorJun 16, 2025Chanhassen, MNTechnician: Tom

Model BFFD3622SS

Beko refrigerator has damaged ice maker and customer states the refrigerator has been running loudly and for extended periods at a time. Recommend ice maker replacement for damaged ice maker. Pulled refrigerator out. Checked condenser coil. Condenser coil is clear of restrictions. Compressor is running very hot to the touch. Compressor has service fitting. Found when compressor cycled on it is running very loud. Checked refrigerant charge and found is in a vacuum. Added small amount to get out of vacuum. Is still running very loud and compressor done is extremely hot to the touch. Suspect sealed system on the verge of failing. Due to cost of repairs customer will be replacing refrigerator.

“Tom kept us appraised of what he was doing to our refrigerator. Let us understand the costs involved for fixing it. Tried a couple of things to see if he could solve our problem, even though they didn’t work, he served in our best interest in our opinion.”

Michael M.
LG WasherJun 16, 2025Carver, MNTechnician: Nick

Model WT7900HBA/03

Replaced board.

Speed Queen WasherJun 16, 2025Prior Lake, MNTechnician: Kinnon

Model AWNE9RSN116TW01

Unit has intermittent L1 latch error - spoke with Speed Queen tech-support removed debris from latch catch lid was also popped in according to Speed Queen when the latest popped in can cause this error intermittently popped lid out advised customer on keeping lid popped out and that we remove debris from latch if customer calls back order latch assembly part number 205222

“Kinnon was fantastic! He was prompt and explained things well! Great service!”

Allen C.
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