Service History 275

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed June 12, 2025 to June 13, 2025

KitchenAid DishwasherJun 12, 2025Sauk Rapids, MNTechnician: Brandon

Model KDTM604KPS0

Installed the new heater, cycled and tested checked for leaks.

“Brandon was great!!! Will definitely let others know about the service .”
Judy B.

LG RefrigeratorJun 12, 2025Lakeville, MNTechnician: Delton

Model LF25G8330S/00

Replaced freezer ice maker, tested and ice maker cycles and fills. Informed custoemr 1-2 days for ice to be made. Refrigerator is working well.

“Reliable, punctual and fixed our problem thanks!”
Josh H.

Frigidaire MicrowaveJun 13, 2025Cottage Grove, MNTechnician: Delton

Model GMOS1962AFA

Replaced magnetron, transformer, capacitor and diode. Tested and no more burning smell, microwave is heating and working well.

“We are so glad that Delton was able to fix our new microwave. Such a bonus that he could communicate through ASL with my husband who is Deaf. Professional and kind!”
Paige G.

Frigidaire RefrigeratorJun 13, 2025Carver, MNTechnician: Nick

Model PRFS2883AFB

Customer stated the drawer was not closing all the way. Tech found water filter housing not seated properly. Tech seated the housing and the drawer closed without gaps.

Danby RangeJun 13, 2025Minneapolis, MNTechnician: Nate

Model DR2026GLP

Had a bad bake igniter. Replaced, heats great now.

“Excellent Service! Nate exceed our expectations!”
David Manager Is Victor Saldivar C.

Beko RefrigeratorJun 13, 2025Wayzata, MNTechnician: Nick

Model G91629NWU

Customer icemaker showed E9 error. The customer had an icemaker on site. Tech replaced and the error was gone.

“We were overly impressed with Omega from first call with Julia and follow up from Dana, later that same evening. Not to be outdone, technician Nate, continued to increase the high bar of customer service. We highly recommend Omega Force.”
Bryan S.

GE RefrigeratorJun 13, 2025Big Lake, MNTechnician: Paul

Model GSH25JFXNBB

Replaced faulty defrost heater. Cleared all ice out again. Started refrigerator and tested operations. Refrigerator cooling properly again.

“Great from communication to being on time. Answered every question I had and did a great job”
Blake A.

LG RefrigeratorJun 13, 2025White Bear Lake, MNTechnician: Hyrum

Model LFCS22520S.ASTCNA0

Pawn arrival open up the machine discovered failed windings in the compressor. Evacuated the system and remove the compressor. Installed new compressor and filter dryer. Charged with refrigerant and tested. Seems to be working properly

“Extremely knowledgeable technician, very personable, performed his work efficiently and with no mess. I would request him again if the need arose. I am very satisfied with the service call.”
James V.

Whirlpool WasherJun 13, 2025Minneapolis, MNTechnician: Nathan

Model WTW8500DW2

Returned to try control panel, still isnt filling . Customer decide they are just gonna get a new washer. I tried all of those parts and they didnt work . Toggled with water shutoffs to make sure they werent flipped. Still didnt fill when ensuring those were on.

“Three tries to fix a washer.l have been waiting some time and now have to wait longer for the report to come into the claims department. can we make this process a bit shorter????”
Bettie S.