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Service History 274

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed June 9, 2025 to June 12, 2025

Samsung RangeJun 9, 2025Maple Grove, MNTechnician: Adam

Model NE58K9500SG/AA

Installed new switch control now its working properly. If cooling fan comes back will need main relay board.

“Informative, friendly, and fast service.”

Larry R.
Frigidaire RangeJun 9, 2025Maple Plain, MNTechnician: Nick

Model FCRG306LAF

Customer stated that oven would not heat past 180. This indicates to the tech that the igniter was faulty. Igniter was replaced and over heated as it should

“Friendly, on time, knowledgeable.”

Roots L.
Samsung RefrigeratorJun 10, 2025St. Cloud, MNTechnician: Brandon

Model RF260BEAESG/AA

Customer states the refrigerator has a E33 code. Checked and found the code was for the ice maker, the customer has no water hooked up to the refrigerator. Cleared the code, showed the customer how to shut off the ice maker. The customer is not interested in replacing the icemaker.

“I was informed when a tech would come. Brandon was prompt and diagnosed the problem quickly and all went well. I will definitely use your company again and recommend to friends and family.”

Joyce H.
Frigidaire FreezerJun 10, 2025White Bear Lake, MNTechnician: Hyrum

Model FFFU16F2VW

Arrival open up the machine discovered I failed compressor remove the existing compressor and installed new and filter dryer. Charged with refrigerant and tested and she seems to be working properly now

“Hyrum was very professional and knowledgeable. Everything was done right the first time. He explained the problem and fixed it.”

Vicki B.
GE WasherLaundry centerJun 11, 2025Avon, MNTechnician: Brandon

Model GUD27ESSM1WW

Customer states the washer was leaking water. Removed the front cover and found the hose had come off front the tub, put the hose and clamp back on, cycled and tested, no leaks at this time

Samsung DryerJun 11, 2025Circle Pines, MNTechnician: Collin

Model DV45K6200GW/A3

Took unit apart cleaned out blower wheel housing ! Did not use gas valve coils ! Found back exhaust thermistor was gummed up with burnt lint! Cleaned that off and that compartment out! Tested unit verifying heat is working properly for 20 mins

“Collin was great, and found out that we actually had 2 things going on with our dryer. He kept us informed and took care of the issues. I would definitely use omega force again”

Kellie L.
GE DishwasherJun 12, 2025Blaine, MNTechnician: Collin

Model GDT645SYNFS

Upon inspection blower spray arm metal piece was broken adjusted and fixed lower spray arm ran a test cycle after the fixed verified. Its not pinging unit is working great done

LG DryerJun 12, 2025Minneapolis, MNTechnician: Nate

Model DLG3471M

Not heating. Found a broken igniter. Replaced igniter and it heats great now.

“Saved me money, fixed the issue, kind and walked me through the process, great service.”

Matthew S.
LG RefrigeratorJun 12, 2025Avon, MNTechnician: Brandon

Model LRDCS2603S.ASTCNA0

Removed the refrigerant, removed the compressor, installed the new compressor checked for leaks, pulled vacuum, updated the software, added refrigerant, made sure the unit was cooling. The refrigerator is working as it should.

“Very thorough and personable. Did everything that was asked of him. Very nice gentleman and did great work.”

Daniel P.
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