Service History 273 - Omega Force Appliance Repair

We serviced a

DANBY ICEMAKER++

Model DIM32D1BSSPR

Near Minneapolis, Minnesota 55449

Hyrum

Job Details: 03/19/2024

"DG9-13 Reed Switch. Talked with Danby tech line and Phil and is seems like replacing this part is going to be the way forward if the customer wants to proceed with repair. Please contact customer with quote for authorization, and reschedule. Thanks. ; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/19/2024

Very noisy on spin. The bearing inside the transmission failed. It needs the transmission assembly. Ordering the part. ; ordrd 1 W11449841 (Gear case)

We serviced a

GE DISHWASHER

Model GDT655SGJ4WW

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 03/19/2024

"Customer states the unit is not draining, removed the drain hose cycled and tested the drain pump is not running, pulled unit out removed the drain pump and found it is not working. Customer approved replacing the pump.; ordrd 1 WD19X24829 (Drain pump kit)"

We serviced a

GE DRYER

Model GTD42GASJ3WW

Near Kimball, Minnesota 55353

Brandon

Job Details: 03/19/2024

"Returned for the heat not working, removed the cover and the drum, checked and the wire on the heat sensor almost looked off, also checked the wire connections on the gas valve. pushed on the wire on the heat sensor. Tested with a wet load of clothes found the unit heating. ; saved tckt"

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175YW01

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 03/19/2024

"Customer states the init is not heating, removed the front cover, removed the heat element found the element is broken, quoted the customer repair, customer approved.; ordrd 1 964P3 (Heat element assembly)"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603 ZW

Near Forest Lake, Minnesota 55025

Hyrum

Job Details: 03/19/2024

"This machine has previously been determined to be not repairable by a previous tech. Opened it up and inspected it and it seems like everything that could be done has been done. This machine needs to be replaced. Dana, if you could please handle this one for the customer Id really appreciate it.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WGD4616FW0

Near Minneapolis, Minnesota 55410

Delton

Job Details: 03/19/2024

"Found that the belt is broken and the rollers are worn out, all rubber gone. Needs the repair kit that replaced belt, roller, idler. Customer approved estimate. Replaced kit, tested and dryer is now tumbling, heating and working good.; used 1 4392065 (REBUILD KIT) from stock"

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Minneapolis, Minnesota 55419

Delton

Job Details: 03/19/2024

Found that the igniter is bad and not glowing. Customer approved estimate. Replaced igniter and oven is heating and working good.

We serviced a

ASKO++ WASHER

Model 578206

Near Hopkins, Minnesota 55305

Nate

Job Details: 03/19/2024

"Ran washer for an hour. Called Asko. Checked all hoses and everything Asko said to check. Zero leaks. No evidence of leaking. Washer runs great. I had a load of towels running and noticed with no detergent in there that there was a ton of suds. I told customer to cut way back on their HE detergent usage. I also recommended flood sensors. Theyll get flood sensors and cut way back on detergent usage. Since oversudzing can cause leaks, and also they will make sure to keep gasket clean."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYE3

Near Hopkins, Minnesota 55343

Nate

Job Details: 03/19/2024

"Complaint is that the dishwasher doesnt wash well sometimes. I checked water hardness level, and its a 1.5 on a scale of 0 to 25, so its soft. I put into test mode, and found that it fills great. Customer mentioned that sometimes lately when it runs, it hasnt been circulating the water loudly. In test mode motor is getting 120 VAC but not circulating water. And diverter is leaking. Grabbed new sump and motor assembly from Sundberg and installed. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA

Near Edina, Minnesota 55435

Nate

Job Details: 03/19/2024

Replaced water filter and ran water through it.

We serviced a

LG REFRIGERATOR

Model LDC22720ST

Near Woodbury, Minnesota 55125

Hyrum

Job Details: 03/19/2024

Replaced icemaker with part we ordered. Got it to run a cycle and it looks great. Told customer to throughout the first couple batches of ice and then it should be good to go.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA

Near Edina, Minnesota 55435

Nate

Job Details: 03/19/2024

Replaced water filter and ran water through dispenser.

We serviced a

WHIRLPOOL WASHER

Model WCVH6800J2WW

Near South Saint Paul, Minnesota 55075

Delton

Job Details: 03/19/2024

"Tenant recently moved in and went to test washer and found that there was soap suds coming out of washer and wouldnt drain. There was alot of debris stuck in drain trap. Cleaned out drain trap, tested with towel and no leaks and washer now drains. Washer is working good."

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 03/19/2024

Replaced hose and added siphon kit. Tested and washer now draining and hose is not collapsing. Washer is draining and working good.

We serviced a

SPEED QUEEN WASHER

Model SWNNX2P113W02

Near South Saint Paul, Minnesota 55075

Hyrum

Job Details: 03/19/2024

Replace the motor and idler assembly and tested machine seems to be working perfectly now

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Elk River, Minnesota 55330

Matt

Job Details: 03/19/2024

"OFF BALANCE AND WILL NOT SPIN OR DRAIN. Customer was washing 2 pillows when it was banging around and wouldnt spin out the water. They never tried it again. I ran washer through test mode and everything worked perfectly. I found a service bulletin for it being off balance/walking/vibration. I checked everything they said and the only thing I found is theres no QR code on the drum. It says to replace inner drum if theres no QR code. I dont think theres anything wrong with the washer, I just think they had an off balance load. I explained everything to Wil and said that if they continue to have problems that we would need to replace the inner drum."

We serviced a

SAMSUNG WASHER

Model WA50R5400AW/US

Near Elk River, Minnesota 55330

Matt

Job Details: 03/19/2024

"TURNS ON BUT WON'T RESPOND. 4 YEARS OLD. Customer had a load in washer when it stopped working and theres standing water in the washer. I tried a drain and spin and I can hear the drain pump humming, but isnt draining. I vacuumed out all the water and removed the drain pump. I found a piece of metal wire. Removed and reassembled. Tested and washer is working great. Washer is now fixed."

We serviced a

GE DISHWASHER

Model DDT595SMJ2ES

Near Roseville, Minnesota 55113

Hyrum

Job Details: 03/19/2024

Installed new ge dishwasher and tested. Customer provided all materials needed. Machine ran well and looks great.

We serviced a

AMANA REFRIGERATOR

Model ABB2224WEW1

Near Minneapolis, Minnesota 55406

Delton

Job Details: 03/19/2024

"Found that evaporator was frosted over. I put in test mode defrost and heater not coming on found that it was bad defrost bimetal. Customer approved estimate. Replaced bi metal, tested and heater comes on. Defrosted evaporator. Refrigerator is cooling and working good.

We serviced a

AMANA DRYER

Model AED4675YQ1

Near Minneapolis, Minnesota 55448

Phillip

Job Details: 03/19/2024

Dryer was dead. Replaced thermal fuse under warranty and performed a dryer vent cleaning. Dryer is heating good.

We serviced a

LG DRYER

Model DLEX4000B

Near Andover, Minnesota 55304

Phillip

Job Details: 03/19/2024

"Electric dryer with D90 error code (restricted airflow). With vent removed from back of dryer, there is 18mph airflow with temp of around 190 degrees which is sufficient. The dryer is working as it should.However, there is a very long run of dryer venting under the floor with several 90 degree angles. There is no airflow at the end of the dryer vent. Recommended a shorter run of dryer vent as LGs dont have the most powerful airflow to begin with."

We serviced a

GE WASHER

Model GTW335ASN0WW

Near Ramsey, Minnesota 55303

Phillip

Job Details: 03/19/2024

"Replaced all parts ordered. Ran tests, updated firmware. Unit works good and sounds good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFA

Near Victoria, Minnesota 55386

Adam

Job Details: 03/19/2024

Customer complaint is water on the floor in the front. This is a built-in unit with a separate refrigerator and separate freezer. The refrigerator part is the one acting up and getting the water. Remove the bottom drawer inside the refrigerator and found water traces on the bottom of the refrigerator inside. This is common on these for the drains to get clogged. Customer does have two shedding dogs. Remove the evaporator cover. And found the drain is plugged up. Grabbed the long wire fished through and then steamed and blast nitrogen through it. Unit is now unclogged and cleaned out and now draining properly tested with a cup of hot water and then removed water from drain pan. Unit is now working properly. Also showed customer what I did so they know if it happens again.

We serviced a

LG WASHER

Model WM3900HWA

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/19/2024

Replaced bad housing and drawer assembly. Ran through test mode on all the water fills. No leaks now.

We serviced a

BEKO REFRIGERATOR

Model BFFD3622SS

Near Minneapolis, Minnesota 55401

Nate

Job Details: 03/19/2024

"Some frost on lower left evaporator cover in fresh food section again. Verified with Ed at Beko tech support that its the correct cover per the service bulletin. Ed asked what kind of clearance there was around the fridge. Theres less than an inch on each side and above it. Maybe 1/2 above (not the required 2), and not an inch on each side. Ed said that the compressor has to run longer when theres little clearance, and then frost builds up in fresh food. Customer stated that drawers open and close fine now actually. We pulled fridge out further to allow it to breath better. I steamed off all the frost in ff section. They will potentially consult with a carpenter to remove the trim above the fridge to give it more breathing room."

We serviced a

BOSCH DISHWASHER

Model SHP865ZD5N

Near Minneapolis, Minnesota 55413

Nate

Job Details: 03/19/2024

Not draining. Cleaned sludge out of the drain line where it connects to the plumbing. Now it drains awesome.

We serviced a

BOSCH RANGE

Model HGI8056UC/04

Near Shakopee, Minnesota 55379

Adam

Job Details: 03/19/2024

Customers complaint unit not heating on bake. Broil is working properly. Disassembled to get to igniter. Found the igniter has failed. Quoted blue book for new igniter. Customer approved. Installed new igniter. Once installed tested and unit started to work properly ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Shakopee, Minnesota 55379

Adam

Job Details: 03/19/2024

Customers complaint is unit making loud noise during cycle. Verified complaint definitely making a winding noise from the motor when operating. Jared prescreened this unit and pre-ordered a motor removed old motor cause it was bad and installed new one. Tested multiple times and the unit is working properly.

We serviced a

ASKO++ DISHWASHER

Model D5526

Near Chanhassen, Minnesota 55317

Adam

Job Details: 03/19/2024

Install new hose from last diagnosis tested multiple times for leaks. No leaks occurred. Unit is now working properly.

We serviced a

THERMADOR++ REF BUILT IN++

Model T18IF800SP/63

Near Wayzata, Minnesota 55391

Adam

Job Details: 03/19/2024

Customer complaint is icemaker isnt working after he tried cleaning the coils underneath. Put unit in test mode to test the icemaker nothing seems like it filled checked the water filter and found that it wasnt installed properly reinstalled water filter. went through test again and unit filled up properly. Reassembled unit and now unit is working properly can take up to 48 hours to make ice.

We serviced a

ASKO++ DISHWASHER

Model 1075233156

Near Wayzata, Minnesota 55391

Adam

Job Details: 03/19/2024

"Customer complaint is water inside the filter. And once had water above the filter on arrival, unit was completely drained and was sitting properly for water level. The unit is draining into the drain not into the food disposal. Tested multiple times to drain sounds really good and healthy strong. I explained there should be some water inside the filter area also explained that if they have the food disposal backed up or if its plugged and water inside of it that can cause this issue, also customers using seventh generation soap and complaining about it stink and being a little milky in there. I explained that that soap does not break down and if theyre going to use it, they need to use a dishwasher cleaner at least a month anyway. If this happens again explained theres a streaming offer and they could probably do that to make sure were not coming back out just for a user error."

We serviced a

BEKO REFRIGERATOR

Model BFBF301855

Near Minneapolis, Minnesota 55412

Nate

Job Details: 03/19/2024

Banana was stuck in evaporator fan causing a loud buzz. I pulled banana out. Nice and quiet now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2278UF1

Near Otsego, Minnesota 55301

Matt

Job Details: 03/19/2024

ICE MAKER NOT WORKING. Found the ice maker is broken and the tray is just hanging. Quoted customer $392. to install new ice maker. Customer declined repairs.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WPLREF

Near Saint Paul, Minnesota 55110

Hyrum

Job Details: 03/19/2024

"Machine was leaking out the front on occasion, leaving a puddle on the floor. Opened up and saw an ice sheet on the bottom of the freezer. Discovered a blocked defrost drain for the machine causing water to leak during the brief defrost cycle opened it up and the machine and cleared the defrost drain. Everything else looks good at this time. I dont think the customer is gonna have more issues."

We serviced a

LG WASHER

Model WM3900HWA

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/19/2024

Replaced bad housing and drawer assembly. Ran through test mode on all the water fills. No leaks now.

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Minneapolis, Minnesota 55422

Nate

Job Details: 03/19/2024

"Evaporator fan running loud. I took panel off and resecured fan and its much quieter now. Quoted for new fan but they are good with how it sounds and their big concern was if it was the compressor making the sound, but compressor is good and quietly running."

We serviced a

GE REFRIGERATOR

Model PSI23SGNABS

Near Minneapolis, Minnesota 55408

Adam

Job Details: 03/18/2024

WE ARE SECOND COMPANY OUT FOR UNIT. Customer service complaint is not cooling another service company source that it was a bad compressor. On arrival looks like they replace the start relay but didnt work ohms out the compressor found that the compressor is bad. Still hooked up a jumper on it to see if the compressor will fire up. No it does not. Its locked up. You could hear try to work would hum and then made a bang. Will need compressor kit comes with everything I would need to do the repair if approved.WR87X20798 compressor kit; O-emld tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7551SR/AA

Near Shakopee, Minnesota 55379

Adam

Job Details: 03/18/2024

"Installed parts from last diagnosis. Unit started working properly put all the settings on open and close the door a few times with about to leave and then the error code came back. removed the display tablet panel then started testing wires. I found a bad wire pulled on the wire a little bit and it came right out. Unit needs a new door assembly for the right side that has the tablet panel. Not 100% on the part number please source; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US51

Near Burnsville, Minnesota 55306

Delton

Job Details: 03/18/2024

"Found that washer goes out of balance easily, Spring Shocks are bad, tub is very bouncy. Needs set of 4 new shocks. Please order part DC97-16350U 4 of them. (Looks like they come single); saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Elk River, Minnesota 55330

Matt

Job Details: 03/18/2024

"LEAKING FROM THE DOOR LAST COUPLE OF WEEKS - NO LONGER WASHING OR DISPENSING SOAP. This is a Whirlpool dishwasher. I filled dishwasher with water and its leaking from underneath were the circulation pump connects to the sump. The circulation pump is just pulsing and not circulating water. I cant run it anymore to test why its leaking from the door, but the lower spray arm looks cracked. Quoted customer $495. to install new sump assembly and lower spray arm. Customer is going to talk to her husband and will get back to us if they want us to order the parts. ; saved tckt"

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Saint Michael, Minnesota 55376

Matt

Job Details: 03/18/2024

"IN JAN LEAK WAS FIXED - SIGNIFICANT WATER DAMAGE ON FLOOR - INSTALLATION CONFIRMATION. Customer reinstalled it himself after the restoration company was out and it was leaking. Customer had dishwasher pulled out when I got here. They still havent put new floor down. I turned water on and it started leaking from the supply line at the valve. The fitting is loose. I tightened it up and tested. No more leaks, but the heating element bushings are gone and dishwasher needs a new heating element or its going to leak out the back in the future. Quoted customer $364. to install new heating element. Customer approved repair. Part on order. ; ordrd 1 WD05X30818 (HEATING ELEMENT)"

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Shorewood, Minnesota 55331

Adam

Job Details: 03/18/2024

"On return visit, the belt broke and actually damaged the one peg on the drain pump, and the drain pump will need to be replaced installed park ran it without the drain pump was still getting some excessive, shaking and noise. Call speed, queen and they recommended check in the rear feet. They were seized up loosened feet ran unit still was getting some shaking but unit wasnt walking around. We will return visit and install new drain pump and see if that is all in needs.; ordrd 1 205217P (Pump)"

We serviced a

SPEED QUEEN WASHER

Model SWNNX2P113W02

Near South Saint Paul, Minnesota 55075

Hyrum

Job Details: 03/18/2024

"Opened up the machine and discovered that the pulley was really gummed up and that the belt was loose and when there was a large load in there, it was stalling and the belt was just rubbing on the motor, pulley and getting really hot. Need to replace the belts and idler assembly to fix this problem. Called property manager for authorization and they gave me the go ahead. Ordering parts from day. Will return soon. ; ordrng 1 959p3 (Belt and idler)"

We serviced a

GE DRYER

Model GTD42GASJ3WW

Near Kimball, Minnesota 55353

Brandon

Job Details: 03/18/2024

"Customer states the unit only runs when the start button is held down. Disassembled and found the belt was broken. Checked the idler pulley and the bracket making sure there was no issues, found no problem. Will need new belt ; saved tckt"

We serviced a

ELECTROLUX WASHER

Model EFLS617STT0

Near Minneapolis, Minnesota 55414

Phillip

Job Details: 03/18/2024

"Water now leaking. We found a cut about 1/4 long in the bottom of the gasket. We never removed or touched the gasket in anyway to access the door lock. 2 screws hold the lock in from the front. We also did not clean the gasket. We pulled the gasket away today was can saw that it has been leaking for a while do to all the water and rust. The customer purchased our warranty after we left. Needs seal 5304505004; snapped 3 QuickPics, states that autho needed"

We serviced a

BEKO DISHWASHER

Model DDT39432XIH

Near Lake Elmo, Minnesota 55042

Hyrum

Job Details: 03/18/2024

Door seal is not making good contact in the top right corner of the door. Tried to stretch it to see if I can get it to stay but it would not. Going to need to replace store seal with new part. Customer asked me to level and center the dishwasher and I got that done at this time. Will return on Friday; schdld next appmnt for 3/22 FRI AM

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW03

Near New Brighton, Minnesota 55112

Phillip

Job Details: 03/18/2024

"Washer was overflowing when not used for a few days. We ran a test cycle and couldnt get it to overflow. Needs new mixing valve, part # 205547P.; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 03/18/2024

"Auger motor rusted and locked up, part # W10822606 and door flap separator assembly part # W11572058 needs replacement.; ordrd 1 W11572058 (ICE DISPENSER separator) and 1 W10822606 (I/M DOOR DISPENSER MOTOR - ICE DISPENSER)"

We serviced a

MAYTAG WASHER

Model MHWE450WW02

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 03/18/2024

"Customer states that they start the machine at lock the door and it doesnt function after that. Put the machine into diagnostics mode and attempted to get it to run. Everything seem to function except the basket would not spin. Check the motor to make sure it was good. After some testing, it appears that the motor control unit has failed. This would need to be replaced in order to get the machine going. At this point customer has declined repairs. May want to reach out to customer if a better price can be had. ; saved tckt , states that autho needed"

We serviced a

AMANA REFRIGERATOR

Model A2RXNMFWWB00

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 03/18/2024

"Customer states the ice maker is not working. Remove the shelf, the ice maker, and back cover found the fill tube frozen up. Remove the water steamed out the ice from the freezer. Put all back together. Was going to jump the water valve to check for water, unit filled with water before I could check. The mold had the right amount of water."

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24DCTX6

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 03/18/2024

Machine was making water hammer. Sounds when the valve was opening. This is a plumbing issue and not an issue with the appliance. Instructed customer to contact a plumbing company to have this repaired. Customer states when they dont use the bottom dishwasher for a long time and then use it again. It will make a rattling noise. Informed customer of normal sounds to expect when the drain pump runs dry And how to avoid this in the future. Noticed that handles were broken off of the dishwasher at this point. Customer was not too concerned but I think it would be nice of us to send them a quote for cost of repair on replacing the handles on both the top drawer and bottom drawer. see attached photos.; saved tckt

We serviced a

ASKO++ DISHWASHER

Model D3232 XL US

Near Minneapolis, Minnesota 55419

Delton

Job Details: 03/18/2024

Found that the drain hose is cracked underneath dishwasher (near pump) needs new drain hose. Looks like part# is 8074030 shows NLA.Please double check if that is right part number. That part number shows not in stock. Also quote customer.; saved tckt

We serviced a

GE ICEMAKER++

Model UCC15NPRBII

Near Waite Park, Minnesota 56387

Brandon

Job Details: 03/18/2024

"Returned with parts, installed the board, side cover and leg. Noticed the cube door assembly was not on correctly found the lower spray rack had a crack in the pipe. Will need the spray rack before I can test the unit; saved tckt"

We serviced a

LG REFRIGERATOR

Model LSXS26366S

Near Minneapolis, Minnesota 55426

Adam

Job Details: 03/18/2024

Customers complaint unit not cooling and now at room temperature or more. Customer said it happened within two days. Found that the compressor and everythings running just not cooling. Amp reading about .4 on compressor. Unit has a sealed system issue. Looking like its a bad compressor. Would need new compressor filter dryer; saved tckt

We serviced a

BEKO DISHWASHER

Model DDT38530X

Near Minneapolis, Minnesota 55439

Adam

Job Details: 03/18/2024

"Customer complaint is getting a E01 code which is a leak code. This unit is not mounted. Customer said they have to do something for the mounting because of how the remodel was done. Removed unit on protective mat. Disassembled the one side so I can watch for a leak right away when I started it found that the case break was loose and was leaking from that. Tighten that up. Let it run and couldnt find any other leaks. Also tightened up the sump assembly cause its no one for these to get a little bit loose leak from there water valve look good motor. Everything else looks good.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WED5605MW0

Near Saint Francis, Minnesota 55070

Matt

Job Details: 03/18/2024

"THE DRYER WILL NOT TURN ON. PRIOR TO IT COMPLETELY DYING, THERE WAS AN ERROR MESSAGE THAT POPPED UP. Control panel is unresponsive. Installed new control panel and tested. Now it turns on, but doesnt start. Installed new thermal fuse and main board. Tested and dryer is working great. Dryer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Ramsey, Minnesota 55303

Matt

Job Details: 03/18/2024

GRINDING NOISES WHEN IN USE. Found the idler pulley was seizing up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

LG WASHER

Model WT7800CV

Near Rogers, Minnesota 55374

Matt

Job Details: 03/18/2024

"MAKES A GRINDING NOISE. Customer said its been doing it for a couple weeks, but stopped the last couple loads. It sounds like it was doing it while agitating. I removed wash plate and everything looked good and no coins. I tipped washer up and inspected underneath and all looks good and motor nut is tight. I ran washer through test mode and everything sounded good. I started a speed wash cycle and watched it through to the last spin cycle and it sounds great. I cant get it to make any grinding noises while testing. Washer is testing good."

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near New Brighton, Minnesota 55112

Nate

Job Details: 03/18/2024

Lid lock is broken. Replaced broken lid lock. Works great now.

We serviced a

THERMADOR++ REF BUILT IN++

Model T24IF70NSP/99

Near Medina, Minnesota 55340

Phillip

Job Details: 03/18/2024

"Customer was having an issue of intermittent cooling and the alarm was going off. When we arrived, it was cooling properly. There were no error codes. We called techline and they were not able to offer assistance because there was no issue at the time of the service call. We cleaned the condenser coils and told customer to call back if they have further issues that can be observed while we are there."

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Minneapolis, Minnesota 55413

Nate

Job Details: 03/18/2024

Makes a subtle sound. No oil or water leaking. Everything checks out good. Customer had concerns that maybe it was a bad belt or something. Belt looks good. In this case I took liberty to tell them if the belt broke in the next year there would not be a charge to replace it. Everything is good though.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/18/2024

Replaced bad sump assembly. Circulates water great now.

We serviced a

WHIRLPOOL MICROWAVE

Model WH32517AS

Near Hopkins, Minnesota 55305

Nate

Job Details: 03/18/2024

Replaced bad housing assembly. Works great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55426

Nate

Job Details: 03/18/2024

Replaced bad sump assembly that was chewed up by mice. Now it runs great with no leaks.

We serviced a

SIEMENS DISHWASHER

Model SL33A002UC23

Near Minneapolis, Minnesota 55427

Nate

Job Details: 03/18/2024

"Dishwasher not washing well. I cleaned out the filter on the water valve and ran again. First time testing it, it didnt fill with much water. After cleaning out water valve, I filled it again and this time it filled with more water, but still not enough to allow it to circulate. Quoted for new valve. Replaced valve, runs great now.

We serviced a

GE WASHER

Model HTW240ASK4WS

Near Woodbury, Minnesota 55129

Hyrum

Job Details: 03/18/2024

Customer states at squeaks when it is agitating. Opened it up and found out the belt was really really loose and rubbing back-and-forth on the pulley whenever it was agitating. Replaced it with a new belt from truck stock. Tested and it seem to be working right now.

We serviced a

SPEED QUEEN DRYER

Model ADGE9BSS115TN01

Near Prior Lake, Minnesota 55372

Delton

Job Details: 03/18/2024

Front felt seal was folded in on itself (kinked) causing louder thumping when drum was rotating. Straightened out seal and now dryer is running and tumbling quietly.

We serviced a

ELECTROLUX WALL OVEN++

Model EW30EW65GS8

Near Prior Lake, Minnesota 55372

Delton

Job Details: 03/18/2024

Replaced the hidden bake element. Tested both ovens at 350 and both are heating and maintaining temperature. Both Ovens are heating and working good.Their oven thermometer hanging inside rack is off and reads far too hot. When it set at 350 degrees according to both my thermometers is correct and theirs read over 400 degrees.

We serviced a

KENMORE REFRIGERATOR

Model 10656706500

Near Savage, Minnesota 55378

Delton

Job Details: 03/18/2024

Tested defrost and heater not coming on. Found that there was bad solder joints on relay. Cleaned and resoldered joints. Tested and defrost heater now turns on and refrigerator is defrosting. Refrigerator is working good.

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/20

Near Otsego, Minnesota 55301

Matt

Job Details: 03/18/2024

BAD BITTER TASTE ON THE DISHES. I called techline and he said its a water chemistry issue and there water is probably to soft. He said there going to need to run a finish dishwasher cleaner through the dishwasher 2 times and then start using a finish powder and only use 1 teaspoon or less. I explained all this to the customer and shes going to try that.

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Brooklyn Park, Minnesota 55444

Phillip

Job Details: 03/18/2024

"Installed accelerometer. Tested unit, checks good. Did not use other board which will be returned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf535smbm00

Near Saint Paul, Minnesota 55115

Hyrum

Job Details: 03/18/2024

Ice level arm was pulled out of the switch. Placed it back in the switch and tested and missing cycle and dumped a batch of ice. Everything seems to be working at this time.

We serviced a

KENMORE DISHWASHER

Model 66513832k

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 03/18/2024

Replaced sump assembly and tested. Adjusted level and fit for customer. Ran the machine to make sure that it wasnt leaking anymore. Everything looks perfect. New pump sounds great. Billed customer and make sure everything was put back together.

We serviced a

ZLINE++ RANGE

Model SGR36

Near Minneapolis, Minnesota 55417

Delton

Job Details: 03/18/2024

Replaced oven thermostat sent by Zline. Tested at 350 degrees and heat is cycling normally. Temperatures are correct. Range is working good.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 03/18/2024

"Customer states the unit is making a loud noise.Disassembled and found the unit has a back drum roller that is worn out. Quoted the customer the kit, customer approved. Replaced all the drum rollers, idler arm and the belt, vacuumed the unit out. Cycled and tested the noise was gone.

We serviced a

SAMSUNG DRYER

Model DV4285200EP/A3

Near Sartell, Minnesota 56377

Brandon

Job Details: 03/18/2024

"Customer states the unit is not heating. Disassembled and found the heat element was not working, quoted the customer as saying new heat element. Customer approved, replaced the heat element, cycled and tested the unit is heating.

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 03/18/2024

"Customer states when he uses the bake on the oven it doesnt always work. Checked and found the amp draw low. Quoted the customer a new igniter, customer approved, replaced the igniter, cycled and tested. The bake burner starts as it should.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323LSDA

Near Ramsey, Minnesota 55303

Matt

Job Details: 03/15/2024

"DISPLAY ON FRIDGE IS NOT FUNCTIONING. FF temperature is 39F and freezer is 1F. The display has a SYCE error on it and is unresponsive. This is a communication error between the display board and main board. Quoted Hale $525. to install new main board, and $790. if it needs both. He needs to get authorization before proceeding with repairs and will get back to us. ; saved tckt"

We serviced a

WOLF++ COOKTOP++

Model CT36G/S-2

Near Minneapolis, Minnesota 55419

Nate

Job Details: 03/15/2024

"Still sparking after you turn off front right burner. Spoke with Wolf. It can be the electrode, electrode wire, or spark module. Uninstalled burner and electrode and inspected it for cracks or debris again. Can someone please find part numbers for the electrode, wire, and spark module and quote for all. Told customer I would start with electrode and if that didnt fix it, replace the spark module. Wolf also said it could be a bad knob control switch. Update: I swapped the spark module wires, for the left and right front burners, and now the left burner continually sparks. So it looks like a bad spark module for the front right burner. There are 5 spark modules, and its the one located on the front right. ; saved tckt"

We serviced a

ASKO++ WASHER

Model WM55

Near Chaska, Minnesota 55318

Adam

Job Details: 03/15/2024

Customer complaint is door not locking verified complaint cant get the door to lock. Tried taking it apart. Still no lock needs a new door latch lock. Quoted bluebook. Not sure if the parts are available. Explain that to customer on my end they showing that theyre backordered or discontinued. Please follow up with customer. Let them know if theyre available in a timeframe if part price has changed explain the change in price.; saved tckt

We serviced a

SCOTSMAN++ ICEMAKER++

Model DCE33A-1SSD

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 03/15/2024

"Called tech line, ran tests, determined our new timer is defective. Need to re-order timer and replace per tech line.; states that autho needed"

We serviced a

JENN-AIR COOKTOP++

Model JED8430ADB

Near Andover, Minnesota 55304

Phillip

Job Details: 03/15/2024

Needs glass part # 74007072Element # W10823703Right front switch # 71001612Right rear switch # 71001166Fan switch # WP74009254The glass cooktop is cracked. Both right side switches are bad. The back left burner is also bad.; O-emld tckt

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Chanhassen, Minnesota 55317

Adam

Job Details: 03/15/2024

"Add a couple ounces of Freon pressurized over 200 psi then use the sniffer to see if I could find anything wouldnt go off. Also didnt drop in psi. Removed old filter and installed new filter with dye in it pressurized make sure I had no leaks. Everythings working properly vacuumed then filled with proper amount of Freon. I have to keep an eye on it and see if it gets warmer temp, they will return and inspect the UV light; saved tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Minneapolis, Minnesota 55448

Phillip

Job Details: 03/15/2024

"Front mounting bolts to pedestal were loose, we tightened them. No error codes on machine. Detergent door sometimes leaks and washer doesnt always start a cycle when door goes is closed with cycle selected. Needs new soap dispenser and door lock.Needs dispenser assembly # 805494PNeeds door latch assembly # 803920; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55426

Nate

Job Details: 03/15/2024

Mice chewed through various parts of sump assembly and its leaking in multiple places. Diverter leaking too. Quoted for new sump assembly with motor. Coming back Monday to install. ; ordrd 1 W10917114 (Sump assembly)

We serviced a

KENMORE DISHWASHER

Model 66513832k

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 03/15/2024

Customer states that the machine is leaking near the pump. Opened it up and discovered that there was a leak where the pump seals to the sump assembly. Going to replace the assembly as a whole rather than try and fix the pump. Ordered parts from day. Will return Monday.; ordrd 1 WPW10780877 (Sump assm)

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 03/15/2024

"Returned, the top of the pressure line almost pulled off, put back on drained the unit. Started a new cycle and watched, the drum is now leaning more to the right. Tech support, they want to try a new pan Pt 39788 Case 1642030 , Steve ; O-emld tckt"

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/13

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 03/15/2024

"Not draining. E24 error. Took drain line off of plumbing. Found blockage in plumbing. Cleaned that out, and now it drains great."

We serviced a

LG WASHER

Model WT7100CW

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 03/15/2024

Disassembled unit. Scrubbed all parts accessible reassembled unit is nice and clean

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Osseo, Minnesota 55311

Matt

Job Details: 03/15/2024

"REFRIGERATOR IS MAKING A NOISE. Refrigerator sounds normal when I got here. FF temperature is 35F and freezer is 0F. Customer had a video and the noise is coming from behind the refrigerator. Evaporator fan sounds good and theres no ice buildup around the fan. I pulled out refrigerator and inspected condenser fan and it looks good. I started reassembling and found the noise is coming from vibration from the compressor causing the back panel to vibrate and be loud. I added foam strips to the back cover to make sure its tight and it sounds great.

We serviced a

GE DISHWASHER

Model DDT595SSJ4SS

Near Saint Paul, Minnesota 55102

Hyrum

Job Details: 03/15/2024

"Customer states that one day they tried to start it, and it would not turn on. Opened it up and discovered that there were still power going to the user interface, and that they make control board was still working but the user interface was not responding. Went today and picked up the user interface replacement part.installed new part and tested. Machine is working great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21 HS6J KO

Near Saint Paul, Minnesota 55102

Hyrum

Job Details: 03/15/2024

"On arrival, I went ahead and replaced the defrost timer with the part that I got from Dey . Tested the defrost cycle and appeared to be working correctly. Everything seems to be working right at this time.

We serviced a

KENMORE DRYER

Model 110.78532700

Near Minneapolis, Minnesota 55406

Delton

Job Details: 03/15/2024

"Replaced gas valve, tested and dryer is heating and working good."

We serviced a

KENMORE DRYER

Model 110.87570110

Near Minnetonka, Minnesota 55345

Nate

Job Details: 03/15/2024

"Customer smelled gas at end of cycle. Found lint blockage inside burner tube from gas valves, causing gas backup. Cleaned that out. Did a dryer cleaning. Used blue liquid to double check for any gas leaks. No gas leaks. Found a belt that was close to totally breaking. Replaced belt. Oiled rollers. Runs great now.

We serviced a

BOSCH DISHWASHER

Model SHXM63W55N/20

Near Woodbury, Minnesota 55125

Delton

Job Details: 03/15/2024

"Replaced soap dispenser, tested and it pops open when testing. Dishwasher is working good."

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFK

Near Otsego, Minnesota 55301

Matt

Job Details: 03/15/2024

"THE FAN NEVER RUNS , NOT HEATING CORRECTLY. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Hugo, Minnesota 55038

Hyrum

Job Details: 03/15/2024

Replaced icemaker with the part that we ordered. Tested it and ran it through a test cycle and it seemed to be working great. Everything looks to be functioning properly at this time.

We serviced a

FRIGIDAIRE RANGE

Model FFGS3025LSA

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 03/15/2024

Customer states burner never ignites on its own. Back left burner wasnt igniting. Deep leaned the surface burner and tested. Now it lights right away and looks great

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHAXMS00

Near Blaine, Minnesota 55449

Phillip

Job Details: 03/15/2024

"Icemaker not making ice. Replaced with truck stock. Tested, checks good.