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Service History 272

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed June 3, 2025 to June 4, 2025

Frigidaire RefrigeratorJun 3, 2025Savage, MNTechnician: Delton

Model FFTR1835VBA

Refrigerator not cooling at all, room temperature. Found that the defrost timer is locked up and stuck in defrost mode. Replaced defrost timer, tested and refrigerator compressor and fans turn on and are running. Refrigerator is cooling and working well now.

Frigidaire RangeJun 3, 2025Rogers, MNTechnician: Adam

Model FCRE3062ASE

While heating broil element is on even when selecting bake. During preheat both elements go on but once up to temp the bake element is the only element on. I explained this normal durning preheat it will use broil to heat faster

“Adam was knowledgeable and a pleasant Technician. He took time to explain the workings of our oven. Nice guy.”

Elizabeth And Bob C.
Speed Queen DryerJun 3, 2025Plymouth, MNTechnician: Nate

Model ADGE9RGS115TW01

Dryer running loud and for a while was giving an E6 error. It was an error related to communication. Customer had taken off the bottom panel and check the connections on the board and it hasnt done the error since then. I found too bad support rollers and a bad pulley. As well as two front glides that were worn down and lots of lint. I vacuumed out the lint and replaced the rollers and glides and pulley and belt with the kit that we carry. Now it runs nice and quiet.

Frigidaire RefrigeratorJun 3, 2025Maple Grove, MNTechnician: Adam

Model GRSS2652AF6

Display not working. Tuned off breaker to fridge. Removed the display board. Found a bad capacitor was completely off. Replaced the display board. Once installed tested multiple times and all features are working.

“Very friendly guy knew his stuff”

Rosa B.
LG RefrigeratorJun 3, 2025Bloomington, MNTechnician: Evan

Model LRFCS2503S.ASTCNA0

Complaint is that unit is not cooling. Found open compressor Windings. Replaced compressor and unit is now operating properly.

“Good communication throughout the entire process. Expectations were met. Questions were answered. No surprises!”

Michele S.
LG WasherJun 4, 2025Saint Paul, MNTechnician: Collin

Model WM3570HWA

Installed new pump because after taking the part drain pump impeller Failed mechanically installed with truck stock drain pump verified and diagnostics no error codes or leaks coming from installation. Unit is working great done.

“We have used Omega Appliance Repair for our washer and dryer. On both visits the technician was friendly, prompt, professional and knowledgeable. Each appliance was fixed in under an hour.”

Brooke K.
Frigidaire RefrigeratorJun 4, 2025Saint Paul, MNTechnician: Collin

Model FFTR2045VS7

Upon inspection of fridge was dead lights on verified its a bad defrost timer replace defrost timer, advanced it in the cycle done working great

“Collin was timely and so kind! He explained things clearly to me and I felt like I knew what was going on. Super friendly, would definitely recommend!”

Katie C.
Samsung RefrigeratorJun 4, 2025St. Cloud, MNTechnician: Brandon

Model RF26J7500SR/AA

Customer stated the fan in the fresh food compartment was making noises, removed the shelfs and the back cover found the fan was hit and ice build up, quoted the customer a defrost heater, drain tube kit and sensor update, customer approved. Installed the parts made sure the heater worked as it should.

“Brandon arrived ahead of schedule keeping us informed every step of the way. He diagnosed the problem, quoted a fair price and resolved the problem. Brandon was professional and polite - highly recommend him and Omega”

Pam T.
Frigidaire RefrigeratorJun 4, 2025East Bethel, MNTechnician: James

Model GRFS2853AFF

Installed new mullion. Ran and tested fine.

“You guys rocked! James went way out of his way to help us with our repair! Very helpful”

Lynn B.
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