We serviced a
LG DISHWASHER
Model LDF8072ST
Near Minneapolis, MN 55420
Delton
Job Details:
10/07/2021
Found that drain pump is bad and will get drain error. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 ABQ73503004 (Drain pump)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8900BC0
Near Big Lake, MN 55309
Matt
Job Details:
10/07/2021
"Customer complaint is, EC UL- KEEPS SAYING ITS UNLEVEL EVEN IF ITS EMPTY. Inspected and tested. Found the bearing has failed. Quoted customer to install new bearing."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Minneapolis, MN 55424
Nate
Job Details:
10/07/2021
Refrigerator was chirping and needed a new control board set. Replaced that and it runs great now with no chirping.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMS309BSS00
Near Chaska, MN 55318
Phillip
Job Details:
10/07/2021
I replaced the lower oven display board and the convection fan blade. I tested at 350. It heated up good and sounded good.
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Minneapolis, MN 55416
Seth
Job Details:
10/07/2021
Dishwasher will not start. Failed control board was found part is on order.; ordrd 1 WD21X24901 (Board)
We serviced a
UNKNOWN Garbage Disposal
Model n/a
Near Minneapolis, MN 55407
Seth
Job Details:
10/07/2021
Customer complaints at disposal is not working and sink backs up. Upon arrival and inspection I found a blockage in the pipes leading from the disposer to the main drain. I cleared it and broke free. I tested with ice in the unit work perfect I flushed a lot of water through it no further repairs needed.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45M7050AW/A4
Near Savage, MN 55378
Delton
Job Details:
10/07/2021
"Ran quick cycle and washer filled, agitated, drained, filled for rinse, agitated, drained and spun. Did not find any errors or issues. Washer is working good as Im here."
We serviced a
BOSCH DISHWASHER
Model SHEM63W52N/11
Near Minneapolis, MN 55419
Nate
Job Details:
10/07/2021
"It is giving them an E 23 error code. Ended up finding debris that had gotten past the first filter and was stopping water from getting to the drain pump. After cleaning that out it drains awesome. Customer said its not drying the dishes very well, tested the heater and it has 9 A of current which is spec, its heating how it is supposed to, recommended to customer doing finish detergent and using rinse aid. Dishwasher runs great."
We serviced a
FRIGIDAIRE FREEZER
Model FPUH19D7LF1
Near Carver, MN 55315
Phillip
Job Details:
10/07/2021
I found water leaking from the bottom of the ice maker. Also found water leaking from the fill tube. I replaced the ice maker and put a tube around the fill tube so water does not spray out. I ran a harvest and it filled and is not leaking. ; used 1 5303918277 (ICEMAKER) from stock
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWZ600TW01
Near Edina, MN 55436
Nate
Job Details:
10/07/2021
"Washer leaking bad from front. Has a big tear in the boot. Replaced boot, ran it, no leaks. Runs great."
We serviced a
GE DISHWASHER
Model GSD5320D00BB
Near Maple Grove, MN 55369
Seth
Job Details:
10/07/2021
I replace the sales piston and seal and tested the dishwasher. It drains perfectly three times. The dishwasher is now fixed; ordrd 1 Wd24x10018 (Piston and nut)
We serviced a
BOSCH DISHWASHER
Model SHX46A05UC/14
Near Hopkins, MN 55305
Nate
Job Details:
10/07/2021
Installed new motor but it looked like it was possibly damaged and it didnt run. Just hums. Have to order another and come back. ; schdld next appmnt for 10/11 MON !
We serviced a
MAYTAG DRYER- GAS
Model HYG3657AWW
Near Burnsville, MN 55306
Delton
Job Details:
10/07/2021
"Found that blower wheel was full of lint causing it to go out of balance and make loud vibrating sound. Customer also said not drying all the time, Cleaned out inside dryer of lint build up and also replaced gas coils. Tested and dryer runs quiet and is heating and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Apple Valley, MN 55124
Delton
Job Details:
10/07/2021
"Replaced housing and water line hook up fridge itself is ready to go once water is hooked up.The waterline shut off to refrigerator wont shut off and needs to be flayed out to connect it. This needs to be transferred to plumber to fix waterline to fridge.; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Plymouth, MN 55446
Nate
Job Details:
10/07/2021
Not washing. Replaced the bad circulation pump. Runs great now.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/07/2021
I replaced the vent fan and sensor. I ran on a test cycle and now the vent fan comes in. ; used 1 Wpw10705575 ( Sensor) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 796.3152221
Near Chanhassen, MN 55317
Phillip
Job Details:
10/07/2021
"The customer left the error code on the screen. Its the UE error code. I checked the rotor again, I tightened all the bolts. I did find the wash plate bolt was a little loose. I ran on a drain and spin empty. It went from 13 minutes down to 7 then jumped up to 19 and started to fill and now give the uE error. Im ordering the rotor and stator. ; ordrd 1 4417EA1002K (Stator) and 1 4413EA1004D (Rotor)"
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Minnetonka, MN 55345
Phillip
Job Details:
10/07/2021
The fan blade was to far up so it was not moving air off the top evaporator. I fixed the blade. Its good now.
We serviced a
GE WALL OVEN- ELECT
Model CTS90DP4M1W2
Near Minneapolis, MN 55447
Phillip
Job Details:
10/07/2021
The customer said they had a burning smell before it popped and popped the breaker. I found in the junction box the wire nuts were loose and melting. I cut the bad wires and replaced the wire nuts. The customer reset the power and now its working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS20ETSS01
Near Corcoran, MN 55340
Seth
Job Details:
10/07/2021
Icemaker is not working. I found freezer temps were between 13?F and 19?F. Customer had cranked the temperature to its coldest setting long ago. This fridge has a failing sealed system.
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW6300TQ1
Near Apple Valley, MN 55124
Delton
Job Details:
10/07/2021
"Pulled out tub and cleaned inner tub and outer tub, tested and no more gunk floating around. Washer is working good.I LM with owner."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dayton, MN 55327
Seth
Job Details:
10/06/2021
I replaced the worn out springs that hold the door into position. I worked with customer and adjusted it so the door would stay partially open to allow unit to dry better. The dishwasher is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Edina, MN 55410
Nate
Job Details:
10/06/2021
"Not draining. Found a bad drain pump. Replaced, runs great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT182SAW4
Near Minneapolis, MN 55445
Seth
Job Details:
10/06/2021
"Customer complains that the fridge is not cooling. Upon arrival and inspection I found the fridge plugged in compressor, condenser fan, and evaporator fan were all working but there was no frost on the evaporator. I watched for our few additional minutes and evaporator never frosted. The sealed system has failed; saved tckt"
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ5WS
Near Maple Grove, MN 55369
Seth
Job Details:
10/06/2021
Loud during agitation. Transmission is leaking and belt is failing. The undercarriage is oil soaked. Unfortunately this issue is not covered with the home smart warranty. Please submit to replacement helper.
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Maple Grove, MN 55311
Seth
Job Details:
10/06/2021
Dishwasher fills after it drains. The drain pump works perfectly. I found no high loop and that the sump fills when the sink drains. I installed a high loop and tested the dishwasher. It is now fixed. No additional charge if leaking continues and he wants to fix it See picture for part needed abs .
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA456DRHDSU/AA
Near Chanhassen, MN 55317
Phillip
Job Details:
10/06/2021
The washer is giving the unbalance error. The whole tub is loose and pushes down easy. The washer needs the new dampers. It needs 4 of them. I gave the customer a quote of He is calling Samsung to see if they will cover the repair. Need 4 dampers. DC97-05280W damper (4)
We serviced a
MAYTAG RANGE- ELECTRIC
Model MES5775BAF
Near Becker, MN 55308
Matt
Job Details:
10/06/2021
"Customer complaint is, TRIPLE BURNER IS HAVING ISSUES. Inspected and tested. Found the inside single burner on the triple burner has failed. Needs a new element. Installed new front right triple burner element and tested. Burner is working great. Burner is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Savage, MN 55378
Delton
Job Details:
10/06/2021
"Washer not draining. Found that drain trap was full of gunk/debris that was blocking water. Cleaned out drain trap, tested and washer now fills, agitates, drains and spins. I showed customer how to check drain trap. Washer is working good."
We serviced a
GE MICROWAVE
Model PVM1970SR1SS
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/06/2021
When you open the door the fan turns on. I found the bottom switch was bad. I replaced the switch and now its working good. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
GE DISHWASHER
Model PDW7880G00SS
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/06/2021
Verified the rollers on the upper rack are broken the the dispenser lid latch was stuck. I replaced the soap dispenser and the upper rack wheel. The lid works good and the rack rolls good. I removed the spray arm and filter. Cleaned the filter and screen. Advised the customer to clean the dishwasher with dishwasher cleaner.
We serviced a
GE WASHER TOP LOAD
Model WCSR4170D0WW
Near Minnetonka, MN 55345
Phillip
Job Details:
10/06/2021
The capacitor was bad. I went to Sundberg and got a new capacitor. I replaced the capacitor now its working good. ; pckd up 1 WH12X10462 (Capictor)
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Savage, MN 55378
Delton
Job Details:
10/06/2021
Microwave not powering on. Found that micro switch is bad caused fuse to blow. Jumped fuse and still no power. Tested that there is power going to board but no led lights or response to board. Also customer said before it shut off it was hard to start when pushing button. Also vent grille plastic tabs broke so it constantly falls off when opening door (is vent grille covered?) would need several parts and might be over cost to fix? Latch hook 5304440289; control board 5304481625; vent grille 5304473796; micro switch x3; 20amp fuse; touch pad 5304481625; overlay 5304473811;; saved tckt
We serviced a
GE RANGE- GAS
Model CGS990SET5SS
Near Elk River, MN 55330
Matt
Job Details:
10/06/2021
"Customer complaint is, convection oven. After turning on the convection oven it trips GFCI receptacle. Inspected and tested. Turned on convection oven and it preheated and cycled great for almost 30 minutes. I even turned on the upper oven at the same time and it never tripped the GFCI. Theres like 4 outlets on this breaker, so I recommend that if it does it again to unplug everything else on this circuit and try it again. Also said they could try running a extension cord to another outlet and see if it works then. Otherwise oven is working great for me. Customer said it did it again as soon as I left. I took apart the lower oven floor and found the deflector is melted and hanging down onto the ignitor. I found a service bulletin for this exact problem. It says to replace the ignitor and deflector. Quoted customer $405. to install new ignitor and deflector. Customer approved repairs. Part on order. ; ordrd 1 WB13K10043 (Bake ignitor) and 1 WB35X37972 (Deflector)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPQ0
Near Savage, MN 55378
Delton
Job Details:
10/06/2021
"Found that it was leaking from the water inlet from water valve to tub. The inlet had become corroded with hard water buildup causing water to squirt out of the inlet down the side of dishwasher. Cleaned out inlet, tested and dishwasher no longer leaks. Dishwasher is working good.If problem continues, order door seal and both side of deflectors."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Minneapolis, MN 55417
Delton
Job Details:
10/06/2021
Customer said refrigerator stopped cooling and back wall of refrigerator was ice coming through the vents. Appears that this has the evap freezing over and likely stopped the fan. Because they unplugged fridge for a day and plugged it back in and since then it was been cooling. Please gather parts/heater kit and contact customer with exact estimate for fix. They are unsure if they wants to proceed with repair.; saved tckt
We serviced a
GE WALL OVEN- ELECT
Model JT3800SH3SS
Near Plymouth, MN 55446
Phillip
Job Details:
10/06/2021
I replaced the microwave door. The new door when it lays flat kind of bounce back up but it could be normal. The old door had broken springs so I couldnt compare. The door shuts good and the microwave works.
We serviced a
GE RANGE- ELECTRIC
Model JGBP28MET2BS
Near Maple Grove, MN 55311
Phillip
Job Details:
10/06/2021
The electrode wire broke off the front left electrode. Im ordering the electrode wire kit. ; ordrd 1 WB18K10061 (Electrode) and 4 WB01K10112 (Electrode clip)s
We serviced a
BOSCH MICROWAVE
Model HMV5053U/01
Near Eagan, MN 55123
Delton
Job Details:
10/06/2021
Found that the latch is worn out which then did not hit the microswitches in correct order caused a short which then blew the fuse. Would need 2nd man to get microwave down for repair. Due to costs customer will replace microwave.
We serviced a
GE MICROWAVE
Model PEM31SM3SS
Near Eagan, MN 55123
Delton
Job Details:
10/06/2021
Microwave inside paint is a little more than touch up. %50 of paint is flaking off inside ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXTS
Near Maple Grove, MN 55311
Seth
Job Details:
10/06/2021
Customers complaint as when he plugged in the fridge and made a clicking noise but would not cool. Upon arrival in inspection I found that the overload and relay on the compressor was not kicking on the unit. I put on a jumper cord with a new relay and it worked instantly. I replaced the start device and tested the fridge. It started cooling immediately; used 1 PRO41 () from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRBL1
Near Medina, MN 55340
Phillip
Job Details:
10/06/2021
The issue now is the soap dispenser lid would not close and it leaks. What I did had nothing to do with either issue. This is a new problem. I removed the outer door and found water leaking past the dispenser. I found all 6 screws were loose and water has been leaking for a while. I replaced the soap dispenser and made sure all the screws were tight. I looks like the dispenser was replaced before. ; used 1 WPW10199696 (DISPENSER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT50SAHZ0
Near Osseo, MN 55311
Seth
Job Details:
10/06/2021
This is not a redo this is a new complaint and I verified that it was not caused by technician error. If this issue persists and they call back again please order a control board for return visit as we will know that it is not turning on the heater at the rinse cycle to dry dishes.Customers complaints dishwasher now is not drying. Upon arrival an inspection I checked the heater and its operation and it worked perfectly when using the service diagnostic test sequence. No issues were found unit may have just needed to be reset.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF386PXGQ0
Near Maple Grove, MN 55311
Seth
Job Details:
10/06/2021
"Customers complaint is the left front burner shuts off after prolonged use, and after self clean is ran The door remains locked. I found the micro computer is not completing the program and unlocking. I power cycled the unit and it unlocked as it should. I checked for part and part looks to be on national back order. I called and spoke with home smart and per their instruction, we are to place this in to replacement helper."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2510231
Near Elk River, MN 55330
Matt
Job Details:
10/06/2021
"Customer complaint is, CONTINUING TO CYCLE OVER AND OVER AND NOT STOP. Inspected and tested. Found the main board is failing. Quoted customer $300. to install new board. Customer approved repairs. Board is not in stock and the customer is aware of that and wants us to see if we can find it. Part number W10582044. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PYE22KMKEES
Near Elk River, MN 55330
Matt
Job Details:
10/06/2021
"Customer complaint is, TRIPS BREAKER NOW AFTER TECH INSTALLED NEW PARTS & TOP SIDE STILL NOT GFETTING COOL ENOUGH. Inspected and tested. Temperatures were good when I got here. Fans are all running and sound good. Everything tested good in test mode. I turned on both heating elements for a while and still didnt trip the breaker. I cant find anything wrong with this refrigerator. I have tested everything as thoroughly as I can. Refrigerator is operating normal for me."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Apple Valley, MN 55124
Delton
Job Details:
10/06/2021
"Replaced gasket and deflectors, tested and dishwasher is running and working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244JQ1
Near Minneapolis, MN 55427
Nate
Job Details:
10/06/2021
"Washer leaking water and not draining. Has a broken drain pump. Replaced pump, runs and drains great now.; used 1 WP3363394 (DD DRAIN PUMP) from stock"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58H9970WS
Near Minneapolis, MN 55422
Nate
Job Details:
10/06/2021
"Not heating well or holding temperature. Had a bad convection element. Replaced the element, added on wire coming to it and a new terminal. Heated to 350 under 10 minutes and held temperature well after opening door."
We serviced a
BOSCH DISHWASHER
Model SHE3AR76UC/22
Near Minneapolis, MN 55416
Nate
Job Details:
10/06/2021
Dishwasher not draining. Found a bad air trap. Not allowing water to drain out. Bypassed air trap. Drains great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS0A
Near Minneapolis, MN 55423
Nate
Job Details:
10/06/2021
"Leaking from heater terminal. Replaced heater, no leaks now."
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Minneapolis, MN 55423
Nate
Job Details:
10/06/2021
"Dishwasher dead. Has a cracked latch, bad user interface and wire harness.."
We serviced a
GE REFRIGERATOR
Model gshl5kgxgcls
Near Rogers, MN 55374
Matt
Job Details:
10/06/2021
"Customer complaint is, ICE FREEING WHEEL WONT LET ICE DROP- & RUBBER PAD IN DOOR ICE FALLS THRU ISNT SEALING RIGHT. Inspected and tested. Found the rubber on the dispenser door is deformed and not sealing. Installed new dispenser door and tested. Door is sealing great and dispenser is dispensing ice. Refrigerator is now fixed. ; used 1 WR17X11653 (ICE DISPENSER DOOR) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Minneapolis, MN 55409
Nate
Job Details:
10/06/2021
Dishwasher had water in flood pan a week ago but its bone dry now and after getting flood pan off there is no evidence of water leaking from drain pump or wash motor. Will hold on to parts for a week just in case I get a call back. The customer will switch detergents in case it was over sudzing.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.7800201
Near Minneapolis, MN 55411
Nate
Job Details:
10/06/2021
"Squealing and thumping. Replaced belt, 4 rollers, and idler pully. Oiled rollers. Vacuumed lint out of dryer. Runs much quieter now. Heats nicely. .; used 1 4392067 () from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Saint Michael, MN 55376
Matt
Job Details:
10/06/2021
"Customer complaint is, EC F9E1 & WONT OPEN SOAP DISP ALL THE WAY OR DRAIN & ALRAM CODES GOING OFF. Inspected and tested. Found the drain pump has failed. Also the dispenser sometimes doesnt open. It opened in test mode but the inside of the dishwasher is covered in hard water deposits and I think the dispenser is also gummed up with them. Quoted customer to install new drain pump and dispenser. Customer approved repairs. Parts on order. ; ordrd 1 W11412291 (Drain pump) and 1 W11412300 (Dispenser)"
We serviced a
KITCHENAID RANGE- GAS
Model KGRC608LSS0
Near Saint Michael, MN 55376
Matt
Job Details:
10/06/2021
"Customer complaint is, DOOR HINGE ISSUE. Inspected and found the door was falling off because the hinges were coming out of the bracket on the oven. I removed the door and inspected hinges. They look good. I reinstalled door and it opens and closes now and seems to be fine. I dont know why it came off, but if it does it again we will probably have to replace reciptical side brackets that are mounted on the frame. Part number 9782005."
We serviced a
LG WASHER TOP LOAD
Model WT5170HV
Near Excelsior, MN 55331
Phillip
Job Details:
10/05/2021
"Found water leaking past the back of the tub cover. I recommend replacing the valve, water pipe and tub cover. The top has a lot of rust on it. I advised the customer that could cause a issue in the future. I also advised there could be more causing the leak than I could find. Quoted for parts and labor MGE61910301 pipeAJU73213301 valve ACQ85605501 top cover"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.3152221
Near Chanhassen, MN 55317
Phillip
Job Details:
10/05/2021
I replaced the main control board. I ran a drain and spin cycle and this time it ran good and did not give the UE error.
We serviced a
MAYTAG STACKED WASHER
Model MHWE400WW01
Near Long Lake, MN 55356
Phil
Job Details:
10/05/2021
The machine will not fill with water and gets an E20 error code. (by FW)
We serviced a
GE REFRIGERATOR
Model MONOGRAM
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/05/2021
The model tag was missing. This was a monogram built in fridge. The freezer was completely covered with frost. The freezer drawer basket was not in right. I fixed the basket. I advised the customer to shut it off for a couple days so it can completely defrost. I showed the customer how to turn it back on. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/05/2021
The right side door cable is broken. Im ordering both cables. ; ordrd 2 00610087 (Cable)s
We serviced a
BOSCH DISHWASHER
Model SHU4322UC/UC12
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/05/2021
The customers complaint was the normal button was missing and the dishwasher leaks. I found that the dishwasher is not level at all he was leaning forward quite a bit. And the customer said it has been like that since they moved in and its been leaking on and off since then as well. I leveled the dishwasher and immediately stopped leaking. Im ordering the normal button and one more. ; ordrd 2 00165246 (Key button)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Eden Prairie, MN 55346
Phillip
Job Details:
10/05/2021
"I verified the issue. Frost is building up on the fresh food evaporator. There is a new service bulletin for this exact issue. I followed the step in the bulletin. I changed the defrost setting to a 8 hour defrost cycle. Door seals look good and the fridge is leveled as it should be. The tabs on the evap cover are broke . Im ordering the fan with thermistor, new drip pan, the fan rubber bracket and the evaporator cover. ; ordrd 1 WPW10389152 (Bracket) and 1 WPW10501260 (Cover) and 1 W11033168 (Fan assembly) and 1 W11457241 (Drip pan)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS2
Near Wayzata, MN 55391
Phillip
Job Details:
10/05/2021
Some of the insulation blanket was binding up on the left door cable. I removed the insulation and replaced the door link cable kits. I then tighten up the screws around the door. Its working good now the door opens all the way and closes good.; used 1 8194001 (LINKAGE KIT) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400SU0
Near Albertville, MN 55301
Matt
Job Details:
10/05/2021
"Customer complaint is, DOOR SEAL IS VERY LOOSE AND STRETCHED AND WORRIED ABOUT IT LEAKING. Inspected and found the door boot is stretched out and not sealing properly. Needs a new door boot. Installed new door boot and tested. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model CFSP5RKBCSS
Near Monticello, MN 55362
Matt
Job Details:
10/05/2021
"Customer complaint is, CONTROL PANEL & LIGHTS FLASHED INSIDE - FRIDGE & FREEZER NO COOL. Inspected and tested. Found the main board has failed. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Refrigerator is running and cooling. Refrigerator is now fixed. ; used 1 WR55X11098 (MAIN BOARD) from stock"
We serviced a
FRIGIDAIRE STACKED WASHER
Model ATF6700FE1
Near Elk River, MN 55330
Matt
Job Details:
10/05/2021
"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the drain pump has failed. Needs a new pump. Part on order. The dryer is stacked on the washer, so I let the customer know that either they have to get it down before I come back. Customer removed dryer themselves. Installed new drain pump and cleaned out coin catcher. Tested washer and its working great. Washer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Elk River, MN 55330
Matt
Job Details:
10/05/2021
"Customer complaint is, SY EF ERROR FOR EVAP FAN. GRINDING NOISE CUST DEFROSTED IT AND IT WAS FINE, BUT NOW NOT COOLING and error code is gone. Inspected and tested. Customer had it turned off when I got here. I turned it on and after 20 minutes the evaporator was only frosted over about 25 percent. Sealed system has failed. Customer is going to replace the refrigerator."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS16JS8
Near Minneapolis, MN 55416
Nate
Job Details:
10/05/2021
"Not cooling. Compressor not running. Bad inverter. Replaced inverter, compressor immediately running. Fans running. Cooling down.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
LG DISHWASHER
Model LDS5811ST/02
Near Minneapolis, MN 55410
Nate
Job Details:
10/05/2021
"Heater not working. Motor running super loud. Replaced heater and main control board. Impeller and motor. Runs and heats great now. Display first digit is scrambled. Told customer that if they want I can come back to replace display board. Also, made a little grinding sound when I first ran the wash portion, took everything apart three times, cant figure out whats scraping, but if it continues they may call it in again."
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS
Near Edina, MN 55435
Nate
Job Details:
10/05/2021
"It has the known Samsung issue. I replaced the back panel, made sure that the heater works well, installed the new temperature sensor, and installed the new drain kit. Everything is cool in nicely and unit is good to go."
We serviced a
GE DRYER- ELECTRIC
Model DPXQ473GT0WW
Near Minneapolis, MN 55410
Nate
Job Details:
10/05/2021
Rattling when it runs. Has a cracked rubber collar around motor. Needs new motor and blower wheel. Belt is really brittle. Ordered new belt too to replace the one we carry in stock. Coming back to install parts. ; ordrd 1 WE16M15 (Blower wheel) and 1 WE17X10010 (Motor kit) and 1 WE12M29 (Belt)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF457ARGSWR/A2
Near Minneapolis, MN 55419
Nate
Job Details:
10/05/2021
"Sometimes display is dead. Replaced display and main PCB. Tested multiple times. Runs great.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR
Near Minneapolis, MN 55409
Nate
Job Details:
10/05/2021
"Has known issue. Installed drain kit, new thermistor, and added additional heater. Runs great. Told customer could take 24 hours to totally cool down."
We serviced a
LG DRYER- ELECTRIC
Model DLE2515S
Near Eagan, MN 55123
Delton
Job Details:
10/05/2021
Found that drum weld broke and cracked the drum causing the loud thumping as it rotates. Customer declined repair and will look into replacement.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCX7
Near Eagan, MN 55123
Delton
Job Details:
10/05/2021
"Upon much inspection it appears to be the water valve as I was here and heard it trying to fill and no water entered tub. Replaced water valve, tested and bottom dishwasher fills and is working good. If problem continues need to replace control board (524136P). Pretty positive that water valve was failing as it was not filling as I was here."
We serviced a
GE RANGE- GAS
Model CGS990SET5SS
Near Elk River, MN 55330
Matt
Job Details:
10/05/2021
"Customer complaint is, convection oven. After turning on the convection oven it trips GFCI receptacle. Inspected and tested. Turned on convection oven and it preheated and cycled great for almost 30 minutes. I even turned on the upper oven at the same time and it never tripped the GFCI. Theres like 4 outlets on this breaker, so I recommend that if it does it again to unplug everything else on this circuit and try it again. Also said they could try running a extension cord to another outlet and see if it works then. Otherwise oven is working great for me."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB2000RFC1
Near Minneapolis, MN 55412
Nate
Job Details:
10/05/2021
"Replaced the leaking wash motor, it no longer leaks and runs great. Cleaned out drain pump, installed new drain pump but it leaks. I will need to return that drain pump. After cleaning out the old drain pump it actually runs great and does not leak. Everything is good now. Cleaned out the drain line as well. Could not mount the dishwasher flat since the floor is curved from all the water leaking. Once they replace the floor the dishwasher should sit flat again."
We serviced a
GE MICROWAVE
Model PSB1201NSS01
Near Medina, MN 55340
Seth
Job Details:
10/05/2021
"Unit makes a humming sound when the door is closed but its not in use. Upon arrival and inspection I found the magnetron is staying engaged. No lights or turntable operate just the magnetron. I quoted I relay board and explained to customer this could have many causes or it may just be a simple failure of the relay board. I quoted via bluebook but cautioned and my personal experience this issue will require more than one control board and possibly a harness or microswitches.Dana please order the following WB27X32849, ; schdld next appmnt for 10/12 TUE !"
We serviced a
GE DISHWASHER
Model GLD415M15CS
Near Burnsville, MN 55337
Delton
Job Details:
10/05/2021
Ran normal test and after 40 minutes dishwasher still running and soap dispensed and fully dissolved and steamy hot water. Dishwasher is working good as Im here. Informed customer to make sure that no tall plates were in front of the soap dispenser that may prevent it from opening.
We serviced a
KITCHENAID WASHER FRONT LOA
Model KUDI02IRWH1
Near Bloomington, MN 55431
Delton
Job Details:
10/05/2021
"Dishwasher has power. Turned on but not draining. Found that garbage disposal drain plug was not punched out. I punched out drain, ran test and dishwasher is running and draining. Dishwasher is working good."
We serviced a
LG MICROWAVE
Model NA
Near Eagan, MN 55122
Delton
Job Details:
10/05/2021
Not heating and loud vibrating sound. Getting power to transformer but not heating. High voltage side issue. As well blower fan rattles and vibrates loudly. Model and serial number tag fell off and cannot verify parts.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near Eagan, MN 55122
Delton
Job Details:
10/05/2021
"Found that there is a lot of soap suds inside dishwasher when i didnt add soap. Informed customer to cut back on soap. Also Found that door seals are worn out. Replaced door seal, bottom seal and splash shield. Tested and no leaks, Dishwasher is working good.; used 1 154701001 (SPLASH SHIELD KITS), 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Plymouth, MN 55446
Seth
Job Details:
10/05/2021
"Not making ice. I found the freezer section of the fridge was it between 12?F and 20?. The price food section was sitting in the 40s, and the icemaker room was 35?F. All the evaporator fans were running but there was a lot of condensation and meltdown coming out of the ice room. The fridge has a failing saeled system."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1817LS1
Near Minneapolis, MN 55428
Seth
Job Details:
10/05/2021
"Not cooling. Failed defrost timer and iced up evaporator was the cause. I replaced the timer, defrosted and cleared a blockage from the defrost drain. The fridge is now fixed.; used 1 UET120 (UNIV DEFROST TIMER) from stock"
We serviced a
LG DRYER- GAS
Model DLG5966W
Near Rogers, MN 55374
Matt
Job Details:
10/05/2021
"Customer complaint is, GRINDING SOUND. Inspected and tested. Found one of the front rollers was seized up and was wearing down. Quoted customer to install 2 new rollers. Customer approved repairs. Installed new front 2 rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
FRIGIDAIRE RANGE- GAS
Model DGG3042KFN
Near Minnetonka, MN 55305
Seth
Job Details:
10/05/2021
Bake and broil ignitors are slow/failing. Parts are on order.; ordrd 2 5303935066 (Flat ignitor)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Hopkins, MN 55343
Seth
Job Details:
10/05/2021
Latch in closed position door would jot close. I reset latch in its proper position and tested multiple times. The dishwasher now opens and closes as designed. Note the dishwasher is in a position where it contacts the range long term this may be causing the problem if it is slammed. I quoted new latch to customer. They will let us know if they want to move forward with that repair.
We serviced a
GE DISHWASHER
Model ZBD6880K00SS
Near Long Lake, MN 55356
Seth
Job Details:
10/05/2021
I found two separate leaks one from the inlet valve one from the manifold. I quoted both for customer she declined service at this time. They may call if they change their mind.
We serviced a
LG WASHER FRONT LOA
Model WM2688HWM
Near Annandale, MN 55302
Seth
Job Details:
10/05/2021
"Customer complaint the washer only rinses in hot water, its not draining like it should and sounds bad. Upon arrival and inspection I found the waterlines were hooked up backwards to call Rick to the hot in the heart was to the call. I removed the drain pump filter and checked for debris and found none. I inspected the spin drum and found play. The well on the spider its broken.saved tckt"
We serviced a
KENMORE RANGE- DUAL FUEL
Model 790.755032
Near Minneapolis, MN 55436
Nate
Job Details:
10/01/2021
"Bake element got charred and broke at terminal. Wire burnt off behind back of oven cavity. Had to use air sled to get range out, to put new terminal on wire, add on more wire, and installed bake element. Checked all burners, bake and broil. All work great now. Put bake element on will call, picked up and installed same day. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), pckd up 1 318255006 (Bake element)"
We serviced a
BOSCH RANGE- GAS
Model hgs7052uc/01
Near Minneapolis, MN 55406
Phil
Job Details:
10/01/2021
The FL burner has a small flame and does not lite right. The customer cleaned out the orifice and it is working well now. (by FW)
We serviced a
SAMSUNG DRYER- GAS
Model DV448AGW/XAA
Near Minneapolis, MN 55419
Nate
Job Details:
10/01/2021
"Not running. Had a broken belt and a couple rollers and pully not rolling great. Cleaned all the shafts, replaced the belt, and vacuumed out a lot of lint. Runs and heats great now.; used 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55417
Nate
Job Details:
10/01/2021
"Dishwasher leaking underneath. Found a bad Diverter seal. Replaced seal, runs great now. No leaks.; used 1 WPW10195677 (DIVERTER SEAL) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Minneapolis, MN 55417
Nate
Job Details:
10/01/2021
"Not running or unlocking. Replaced the burnt out mcu. Runs great now. Unlocks, spins, agitates, etc."
We serviced a
MAYTAG DRYER- GAS
Model PYG2300AWW
Near Richfield, MN 55423
Delton
Job Details:
10/01/2021
"Found that belt is broken. Replaced belt and cleaned out inside dryer of lint build up, tested and dryer is tumbling, heating and working good.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW0
Near Burnsville, MN 55306
Delton
Job Details:
10/01/2021
"Replaced listed parts, tested and washer now fills, agitates, drains and spins. Washer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Savage, MN 55378
Delton
Job Details:
10/01/2021
"Replaced thermostat, tested and now reads correct temperature. Refrigerator is cooling and working good.; pckd up 1 Da32-00011c (Temperature sensor)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FFFS5115PA0
Near Burnsville, MN 55337
Delton
Job Details:
10/01/2021
"Found that there was piece of underwire from bra that was stuck in drain pump. Removed debris, tested and washer is draining and working good.Did not use any parts."