Service History 270

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed May 29, 2025 to May 30, 2025

GE RefrigeratorMay 29, 2025Hudson, WITechnician: Lucas

Model GZS22DSJEFSS

Replaced valve and reservoir and tested for leaks. Everything tight no leaks. Good to go

“Thorough, professional and friendly.”
Jeff R.

Maytag DishwasherMay 29, 2025Sartell, MNTechnician: Brandon

Model MDB8959SBB1

Installed the door switch kit, cycled and tested the door is working as it should.

LG RefrigeratorMay 29, 2025Stillwater, MNTechnician: Adam

Model LRFVS3006D.ASBCNA0

Verified unit wasnt cooling. Tapped into system, compressor is running at 11 psi. Removed old compressor and installed new compressor. Vacuumed system, Tested for leaks. Filled with coolant. Updated board. Then plugged unit in. Let unit run for 15 minutes while taking pressure. Everything is testing properly.

“Adam was on time, explained what was going to happen and approximately how long. He was careful and cleaned up. A+”
Holly Z.

Samsung DishwasherMay 30, 2025Minneapolis, MNTechnician: Nate

Model DW80R9950US

Dishwasher is not spraying water well and detergent is not dissolving. There is a grinding sound. I verified after seeing a PC error in test mode that the diverter motor itself is good and tests perfectly. But the Waterwall motor and water wall are grinding and not operating correctly. Stripped internally. Quoted for new water wall with motor assembly, but customer would prefer to just replace dishwasher as it is problematic.

“Nate was great to work with. He is very friendly and knowledgeable. He explained everything going on with our dishwasher. Definitely recommend working with him. Five stars.”
Juan / Celedonia Mom C.

Maytag WasherMay 30, 2025Dellwood, MNTechnician: Lucas

Model MVWX655DW1

Found tub is damaged. Not spinning correctly. Recommended replacement of unit due to extensive repairs.

“I have always had a very positive experience. I appreciate Luke’s friendly professionalism and knowledge of the appliances he works on. When one of my appliances was no longer fixable he gave me a very good recommendation that turned out to be a perfect fit for our family’s needs. I will always call Omega Force for service.”
Mary Ann V.

Whirlpool WasherMay 30, 2025White Bear Lake, MNTechnician: Lucas

Model WTW4816FW3

Installed board and calibrated and tested. Fully operational now.

“Lucas was great! Was in and out every time he came.”
Jenna L.

Bosch RangeMay 30, 2025Somerset, WITechnician: Lucas

Model HGS8645UC

Replaced top on oven. Tested stove top and oven operation. Good to go.

“Lucas was very helpful, polite and patient. Thank you!”
Mary R.

LG WasherMay 30, 2025Prior Lake, MNTechnician: Kinnon

Model WT7000CW.ABWETUS

Intermittent i.e. error and cold water not going into wash in small amounts - replaced hot, cold water valve inlet assembly on washer checked for leaks, hot and cold water valves working all test good

“Kinnon was a great service person. Friendly, knew his job, very efficient. However, to get LG to do a service call, left me so frustrated and irritated I will not be purchasing LG products in the future.”
Penny C.

Whirlpool RefrigeratorMay 30, 2025Sartell, MNTechnician: Brandon

Model ET1CHMXKQ06

Cleaned out the ice installed the drain kit. Made sure the line was clear and the water drained.

“He was very good and polite. He did the jobs in a timely. I got a message that there was a delay when he would be back. And he was on time.”
Joann L.