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Service History 267

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed May 20, 2025 to May 23, 2025

Speed Queen WasherMay 20, 2025Edina, MNTechnician: Nate

Model AWN632SP116TW02

Replaced all parts: transmission, belt, drain pump, motor, springs, etc. also replaced bad lid switch assembly. Spliced new wire and connections onto wire since old connections got burnt when lid lock assembly went bad. Ran it on a wash, then a spin cycle: no drips or leaks. Watched it for a half hour. Water line connections good on back. See photo of those and front of washer after running it on a wash cycle.

“Nate was such a hard working thoughtful technician. He understood how hard it can be without functioning appliances. It was comfortable having him in our home. He & your company are so great to work with, organized & great communication!”

Maureen G.
Frigidaire RefrigeratorMay 21, 2025Farmington, MNTechnician: Delton

Model FFTR2045VS7

Replaced defrost heating element assembly, defrost timer, cold control and added garage winter heating kit. Tested and refrigerator is cooling and working well.

“Good job Tech was experienced enough to diagnose the problem and explained the problem and solution and got it fixed”

Merle S.
Frigidaire RefrigeratorMay 21, 2025Isanti, MNTechnician: James

Model FKCH17F7HWC

Installed new cold control and door gasket. Used heat guy to form gasket into place. Ran and tested fine.

GE RangeMay 21, 2025Hudson, WITechnician: Lucas

Model JT3800SH6SS

Replaced oven glass and tested operation Good to go

“Lucas arrived on time and was very personable! You should be happy to have him as a member of your team! I would hire him in a minute if I needed an employee!”

Steve S.
Samsung DishwasherMay 21, 2025Minneapolis, MNTechnician: Nate

Model DW50T606OUS

Not draining. Found broken glass in the drain pump. They had some water that had leaked down into the basement prior to me coming. Today when I cleaned out the glass and then ran the dishwasher, there was no leaking and its nice and dry under the dishwasher. Good connections under the sink. Works great now. Job complete.

“Omega Force Appliance Repair is the BEST!!!! I highly, highly recommend this business, and Nate in particular. They were quick in scheduling us, incredibly friendly, and highly skilled. I am so happy to have found them!”

Pat F.
LG RefrigeratorMay 22, 2025Plymouth, MNTechnician: Nick

Model LRFXC2606S/00

Customer stated that water contained sediment from fridge. Tech found filter was never properly seated. Tech seated filter and tested. Water is now traveling through filter before being dispensed.

“Nick did a great job of finding the problem and repairing it.”

Ted Or Mary Jo K.
Frigidaire DishwasherMay 22, 2025Minneapolis, MNTechnician: Dakota

Model FBD2400KW12B

Replaced lower spray arm

“Dakota was hospitable and on time. Informed me about all their services. The software is so helpful to know where your repair is on the schedule.”

Verna L.
Frigidaire RefrigeratorMay 22, 2025Apple Valley, MNTechnician: Delton

Model FFTR1835VSA

Refrigerator not cooling at all. Room temperature in freezer and fridge. Found that the defrost timer is locked up and wont advance. Replaced defrost timer, tested and compressor turns on and refrigerator is starting to cool. Refrigerator is working well.

“Delton was friendly, very professional, and was able to identify / solve the issue with my refrigerator right away. Definitely would recommend for any appliance issues moving forward!”

Jake E.
KitchenAid RefrigeratorMay 23, 2025St. Cloud, MNTechnician: Brandon

Model KRFC300ESS04

Installed the new filter head, bypassed the filter as the customers filter is plugged. Tested the water dispenser (ok) tested the icemaker and found the fill tube was clogged. Removed and removed the ice chuck, cycled and tested again. The ice maker filled with water. Also tightened the door handles

“Job went great! We really appreciated how knowledgeable he was! Really a nice man, too! This is who we call for all future repairs.”

Ann G.
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