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Service History 268

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed May 23, 2025 to May 28, 2025

LG WasherStackedMay 23, 2025Monticello, MNTechnician: Paul

Model WM8100HVA

Replaced moldy door boot of washing machine. Pulled stacked washer and dryer out. Sealed up dryer vent to stop lint from leaking around unit. Replaced old washer water lines. Re-installed unit and verified operations. Washer running great and dryer no longer leaking.

“Paul was excellent, problem fixed and very good communication with Omega Repair for a reasonable price.”

Lori N.
Frigidaire DishwasherMay 23, 2025Shakopee, MNTechnician: Kinnon

Model GDSH4715AF

Dishwasher bottom floor light blinking 12 times when arrived and no user interface lighting up - followed service bulletin on Electrolux and disconnected power for 5 minutes the user interface worked and error code gone went in service mode and cleared code per bulletin and checked latch - tests good -

LG WasherMay 23, 2025Saint Paul, MNTechnician: Dakota

Model WM2501HWA

Customer states no drain, tested and found drain motor not spinning, replaced drain motor and tested, all functions ok no leaks, unit now draining

“Dakota was courteous, efficient, and effective! He even answered some unrelated questions I had about the washer! We've had no issues with it since. Thanks so much~!”

Amelia W.
Electrolux WasherMay 23, 2025Saint Paul, MNTechnician: Dakota

Model ELFW7637AW1

Customer states not latching, found door strike broken off inside latch, replaced strike and latch, ran test cycle, all functions ok no leaks, door now open and close ok

“Dakota called to say he would be a little early, arrived promptly, and took care of the repair quickly after going out briefly to get a part. He was pleasant and efficient.”

Mary O.
GE RefrigeratorMay 27, 2025Somerset, WITechnician: Lucas

Model GTS22KGNRWW

Parts in and ice cleared. Tested operation. Good to go

“Luke was very kind and courteous, as well as prompt… He explained exactly what his plan was and what he would be doing… You should increase his salary immediately!”

Lynda K.
LG DryerMay 27, 2025Lake Elmo, MNTechnician: Lucas

Model DLE7150M.ABMEEUS

Found change stuck in blower housing. Cleared obstruction and tested. Good to go

“Great service. Unfortunately the problem came back with the new lid.”

Derek J.
KitchenAid RefrigeratorMay 27, 2025Cedar, MNTechnician: Adam

Model KSSS42QMX02

Unit not getting cold enough. Found the ice cream being soft. And not much of a frost pattern on the unit. Tapped into system and was getting around -10 to -15 psi. So we have a leak. Pressure tested could see it slowly drop. Checked all connections and all exposed surfaces. Nothing. Unit has an internal leak. The heat exchanger isnt available on this unit. Nothing I can do. Filled with refrigerant. And unit is back working until it leaks out.

“Adam is all Pro!”

Rick J.
LG RefrigeratorMay 27, 2025Roseville, MNTechnician: Dakota

Model LFDS22520S/04

3flash error on pcb, compressor has open windings, replaced compressor and drier, leak checked, pulled deep evac and recharged to 48g r600a. Unit cooling on departure, instructed customer to wait 24hrs for unit to return to normal operation

“All Omega personnel were extremely helpful in getting my refrigerator to work again. The first service tech thought he could fix it without having to get a new compressor. When that didn’t work I coordinated with Dana who was terrific. I gave him my receipts for the purchase of the refrigerator which was less than 5 years old and still under warranty. He took care of the rest. Dakota installed the new compressor efficiently and the fridge was back up and running. I highly recommend Omega Force. They are courteous, professional and get the job done. They fully deserve the 5 stars I gave them.”

Peter K.
LG RefrigeratorMay 28, 2025Minneapolis, MNTechnician: Evan

Model LFXS29626S.ASTCNA0

Complaint is of no cooling. Found failed compressor. Replaced compressor and unit is now operating properly.

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