Service History 268 - Omega Force Appliance Repair

We serviced a

BOSCH DISHWASHER

Model SHPM98W75N/11

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 02/12/2024

"Customers complaint is making weird noise at random times, but seems like its washing drying and operating correctly. So it makes a noise when the drain pump is completely emptied and before its actually starts to fill water. I found that its not the drain pump. its actually the motor itself making the noise when the water is empty. Verified complaint by unhooking drain pump and running and still getting the noise quoted for new circulation motor. Customer approved and rescheduled.; ordrd 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)"

We serviced a

LG DRYER

Model DLG7301WE

Near Big Lake, Minnesota 55309

Matt

Job Details: 02/12/2024

"Customer complaint is, STOPPED WORKING. Error tE1. Inspected and tested. Found the thermistor is out of range. Quoted customer $382. to install new thermistor kit. Customer approved repair. Part on order. ; ordrd 1 AGM30045804 (THERMISTOR)"

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model NOTAVAILABLE

Near Eagan, Minnesota 55122

Delton

Job Details: 02/12/2024

"Garbage disposal just hums and doesnt run. Is completely locked up and would need to be replaced (black whirlpool one)I told customer that there would be discount for multiple appliances and customer just wanted quote so add that into quote.Customer cmail for estimate: p1954r@aol.com; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA

Near Big Lake, Minnesota 55309

Matt

Job Details: 02/12/2024

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found when the water is turned on to the refrigerator, water is constantly flowing into the ice maker. The valve has failed. Quoted warranty company $439. to install new water valve. I talked with multiple people, but Jamie gave me approval and gave me her number to call and collect when Im done with the repair. Its 718-360-0322. Part on order. ; ordrd 1 DA62-01477A (I/M VALVE - SINGLE COIL)"

We serviced a

WHIRLPOOL DISHWASHER

Model Wdt780SAEM1

Near Minneapolis, Minnesota 55416

Adam

Job Details: 02/12/2024

Tenants complaint is they cannot shut the dispenser door does not stay shut so soap just drips everywhere. Verify complaint the dispenser is busted. Theres a little clip that busted off and thats the reason why it is common on these for breaking. Its one of the most top parts replacingleft voicemail for homeowner with attached to invoice here to see if they want to repair; saved tckt

We serviced a

SPEED QUEEN WASHER

Model AWN412SP111TW01

Near New Hope, Minnesota 55427

Nate

Job Details: 02/12/2024

"Tons of oil has leaked through bottom of transmission. Needs new transmission, bearing kit, belt and pully. Can someone please call owner with quote? ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSRAA

Near Eagan, Minnesota 55122

Delton

Job Details: 02/12/2024

Standard Samsung ice maker issue frosted over and ice maker wont rotate and ice auger/fan ice over in ice box.Does this model come with the kit or need to order parts separately? Please find parts and quote customer.Email: p1954r@aol.com; saved tckt

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB480DMA

Near Eden Prairie, Minnesota 55347

Nate

Job Details: 02/12/2024

"Replaced a bad main board that wasnt sending power anymore to the compressor. Replaced bad water tank, and fixed water dispenser. Now it dispenses great, compressor is running and cooling, damper is working, and no leaks.

We serviced a

LG DRYER

Model DLE7000W.ABWEUUS

Near Clear Lake, Minnesota 55319

Brandon

Job Details: 02/12/2024

"Customer stated the unit will run for about 10 minutes and trips the breaker, top of the unit gets very hot. Tested the outside vent for airflow speed and it is at 19 mph, got some bath towels wet and ran the unit on high heat, can hear the heater cycling, tripped the breaker at 149 degrees. 21 amps. Reset breaker and tested the unit other pole runs at 23.62 on start up its well over 30 amps. When the heater is not going its 4.6 amps. Disassembled the unit and checked for any issues Burt wires etc. found nothing. Look at the heater coils they all looked as they should also ohmed them out and they both tested the same. Suspect the issue is the breaker. This unit it on a 30 amp circuit. When the breaker trips is when the heater cycles. Its not right away its after a few cycles of the heater."

We serviced a

SAMSUNG WASHER

Model WF50A8800AV/US

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 02/12/2024

Customer stated there was an issue with the tone and menu. Replaced board and wire harness. Cycled and tested. Working great now.

We serviced a

GE REFRIGERATOR

Model CFE28TSHGSS

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/12/2024

Customers complaint making loud noise and freezing in crisper drawers. Found that the noise is coming from the evap fan in the fresh food compartment. This is a common issue on theses. Which causes poor air flow and freezes the items that are lower like the crisper drawers. Quoted blue book for new fan assemble. Customer approved installed part tested and working properly. Reassembled.

We serviced a

BOSCH DISHWASHER

Model SHE3AR56UC/18

Near Saint Paul, Minnesota 55119

Ivan

Job Details: 02/12/2024

"The unit runs great with no issues or leaks. I inspected it thoroughly, checked all cycles, and confirmed that it drains fine."

We serviced a

WHIRLPOOL MICROWAVE

Model MH7140XFQ1

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 02/12/2024

The microwave was not heating. I replaced the magnetron and diode. The microwave is heating good now.

We serviced a

FRIGIDAIRE RANGE

Model GLGF376DSK

Near Minneapolis, Minnesota 55407

Ivan

Job Details: 02/12/2024

"The unit was not functioning, and I discovered that the owner had turned off the gas and broken two screws. For now, I managed to get it working temporarily, but it will eventually need a new unit. Currently, two burners are working fine, but two are not igniting. The unit will require a spark module and new hardware for the burners."

We serviced a

KENMORE DRYER

Model 110.66002011

Near Minneapolis, Minnesota 55412

Phillip

Job Details: 02/12/2024

The dryer wont heat at all. I tested and found the heater is bad. I replaced the heating element and now it heats.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Lake Elmo, Minnesota 55042

Hyrum

Job Details: 02/12/2024

"Machine had huge huge chunks of ice frozen to the back wall on my arrival. Customer states that the dispenser didnt work and that it was freezing things. Defrosted the unit aggressively with the steamer. Broke off all the chunks of ice and made sure there werent left any. Replace the back panel with a new part. It appeared that the waterline for the dispenser had frozen along with everything else. Once that was defrosted, the water dispenser started working again. Dried up machine and put everything back together. working better now."

We serviced a

WHIRLPOOL WALL OVEN++

Model WOS51EC7AS01

Near White Bear Lake, Minnesota 55110

Hyrum

Job Details: 02/12/2024

"Customer said screen went blank, and everything turned off while they were doing a self clean cycle. Opened up the machine and discovered a blown. Thermal fuse. Replaced the thermal fuse and tested. Seems to be working right now.

We serviced a

KENMORE WASHER

Model 110.47532600

Near Roseville, Minnesota 55113

Phillip

Job Details: 02/12/2024

The customer said the washer worked for 2 loads then not so good after and was still giving the long drain error. We started the washer and let it fill up with water. We then put into a drain cycle. The washer is draining slow. The drain hose has a 2 foot extension and goes into a tail pipe on the sink drain pipe. It looks like a dishwasher connection. I disconnected the drain from the sink and put the hose in a bucket. Now it drains out fast. The issue is with the drain. I advised the customer to have the drain cleaned. The customer was going to try a couple things.

We serviced a

GE MICROWAVE

Model JVM3160DF3WW

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/12/2024

"Customer complaint is unit keeps tripping breaker if they try to heat. Disassembled unit and found that one of the switches is bad. The holder also is broken where it locks in the micro switch. Also door prongs are worn. Replaced door assembly switch holder, micro switches, and little lever inside the holder for the micro switches.. Once all parts were installed, reassembled and tested multiple times and working properly.

We serviced a

HOTPOINT RANGE

Model RGB790SEH

Near Minneapolis, Minnesota 55407

Nate

Job Details: 02/12/2024

"Oven igniter was broken. Board was also shorted out. Was able to do an on site board repair, and replaced bad bake igniter. Now it heats great.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Saint Paul, Minnesota 55103

Hyrum

Job Details: 02/12/2024

"Customer states water was continuously, dripping into machine, opened up a machine and found a bunch of crud inside the water valve. Replaced water valve with a part. I picked up from today. Seems to be working a lot better not dripping anymore.

We serviced a

KENMORE WASHER

Model 110.28102310

Near Minneapolis, Minnesota 55428

Phillip

Job Details: 02/12/2024

The washer does not spin out all the way and is loud. The tub bearing is loud and the tub bearing is bad. It will need the new bearing and seal.

We serviced a

LG REFRIGERATOR

Model LFXS24623S/01

Near Champlin, Minnesota 55316

Phillip

Job Details: 02/12/2024

The customer said its not cooling and stopped cooling very quickly. I verified the compressor failed. I replaced the compressor and the filter drier. I updated the board. I purged the system and recharged. Pressures are good. I advised the customer to wait 6 hours for it to cool. 4.44

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV1645TS

Near Ramsey, Minnesota 55303

Phillip

Job Details: 02/12/2024

The microwave was not heating. The magnetron and diode were bad . Today we replaced the magnetron and diode. The microwave is heating good now.

We serviced a

SPEED QUEEN WASHER

Model AWS17NW

Near Stillwater, Minnesota 55082

Ivan

Job Details: 02/12/2024

"Installed a new belt, and after testing, the cycle, spin, and drain all work great without any issues."

We serviced a

SPEED QUEEN DRYER

Model ADEE9BGS175TW01

Near Minneapolis, Minnesota 55404

Nate

Job Details: 02/12/2024

Replaced bad main pcb. Runs great now.

We serviced a

GE DRYER

Model DDG8580SAMWW

Near Maple Grove, Minnesota 55369

Nate

Job Details: 02/12/2024

"Has been running loud. I found some front glides worn down, as well as the felt. Belt is brittle. Installed bearing slide kit. Vacuumed out. Runs nice and quiet now. Greased rear bearing.

We serviced a

KENMORE DISHWASHER

Model 665.16604300

Near Eagan, Minnesota 55121

Delton

Job Details: 02/12/2024

Customer says dishwasher sounded weird and didnt sound like it was running and was some water on the floor underneath dishwasher. I ran test and dishwasher fills and is running after 10 minutes it sounded as if dishwasher was sucking air and found that there was a lot of soap suds. I showed customer all the soap and suggested to use less soap and switch to finish pods. I added some cooking oil and got rid of all suds and customer will replace soap.Customer will call back if problems persists.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Big Lake, Minnesota 55309

Matt

Job Details: 02/12/2024

I installed new water valve and tested. Washer is working great. Washer is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Minneapolis, Minnesota 55444

Phillip

Job Details: 02/09/2024

"The unit is not cooling at all. I put into force cool. The fans run but not the compressor. I do not get voltage to the compressor. I found the main board is bad and not giving power to the compressor. I hooked a relay up to the compressor and plugged it in. The compressor is also not running. I checked the compressor and found the windings are open. Across a couple I get 0 and across other pins I get 69. The compressor and main board both need to be replaced. This is a unit from 2010. Please submit for approval and keep the customer updated. I listed the parts below. Compressor MSA162DL1H/ASHControl DA41-00695A; snapped 2 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE WALL OVEN++

Model PLEB30M9ECC

Near Ramsey, Minnesota 55303

Phillip

Job Details: 02/09/2024

The microwave door would not open. I got the whole unit out and removed the side panel. I found the release lever is broken. Im ordering the part from Dey. ; ordrd 1 5304485407 (Lever release)

We serviced a

SPEED QUEENIIII WASHER

Model AFNE9BSP116TW13

Near Woodbury, Minnesota 55129

Hyrum

Job Details: 02/09/2024

"Machine was vibrating more than customer expected during the ramp up to full spin speed. Its possible that the damaged balance rings could have damaged the shock absorber in the rear. Going to replace shock, absorbers and double check that all panels are tight and that everything is good to go.please schedule customer for one more visit.; ordrd 4 803777P (Shocks)s, states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Chaska, Minnesota 55318

Adam

Job Details: 02/09/2024

"Call Schurz complaint is not finishing cycles and making a extremely loud noise during spin cycle. Customer said it did give an error code once, but cant remember what it was. Put Union in spin mode and right away can just notice the bearing is shot. But agitate works great. Im sure its just airing out because of the bad bearing. Quoted to customer for a new one. customer agrees. Ordering part and rescheduling.; ordrng 1 W10435302 (Bearing & Shaft Assm)"

We serviced a

LG WASHER

Model WM0642HW

Near Minneapolis, Minnesota 55436

Nate

Job Details: 02/09/2024

Not draining. Found a bad drain pump with broken impeller. Replaced pump. Drain pump doesnt run still. Consulted with RJ in tech support. Needs new main board and wire harness. 3721EL1013U and wire harness. Cant find part number for harness. Can someone see if these are available and call AHS?; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

SPEED QUEEN WASHER

Model AWN311SP111TW01

Near Saint Paul, Minnesota 55108

Hyrum

Job Details: 02/09/2024

Parts not available at this time; saved tckt

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 02/09/2024

"Customer had machine uninstalled on arrival. Customer states it had and e01 error and did not drain. Had water in the bottom. At this time, because there was no water in the machine and it was not hooked up, could not verify where it was leaking from. Turned the machine on and tried to get drain pump to kick on and it would not. Verified power was going to the pump, the checked to motor itself and found the windings to be open. Will need a new drain pump part number 1746570100. Checked marcone sundburg and Dey but could not find part info. ; saved tckt"

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB480DMA

Near Eden Prairie, Minnesota 55347

Nate

Job Details: 02/09/2024

"Compressor stopped running. Called GE. We verified that in test mode and forced compressor run, compressor still didnt get 120 vac coming to it. Confirmed bad output on main board. Quoted for board. Will come back Monday to replace board, verify compressor comes on, then replace water tank, and then micro switch for water dispenser assembly. Quoted for all of that. ; ordrd 1 WR55X11130 (Main board)"

We serviced a

SCOTSMAN++ ICEMAKER++

Model DCE33A-1SSD

Near Saint Michael, Minnesota 55376

Brandon

Job Details: 02/09/2024

"Customer states the unit will not run. Found unit froze up, steamed out unit. Checked the door seal (ok) found the lower hing was binding up, lubed top and bottom drawer. Left unit run while checking the seal and lubing the door hinges. After a while could feel the cubes were formed but not falling. Called tech support and found that the timer could be jumped. Jumped the wires and waited nothing seemed to happen. Called tech support back while waiting the cubes dropped. Told tech support that the cubes had dropped they said it takes six and a half minutes to harvest and that they suspect the cube size control is bad. Waited for an another harvest cycle. Tech support said after 30 minutes the unit should stop running the water and go into a harvest after 40 minutes it never happened. Cleaned all the cubes out of the unit and will contact customer to see if any ice has fallen. Most likely will need the cube size control ; snapped 2 QuickPics, states that autho needed"

We serviced a

KENMORE DRYER

Model 110.77132412

Near Sartell, Minnesota 56377

Brandon

Job Details: 02/09/2024

Customer states the dryer turns on wont start.Disassembled tested the fuses(ok) tested the motor it was getting 120 volts the windings of the motor tested ok. Found the start relay was burnt and needed the board repaired. Repaired the board put the unit back together cleaned out lubed up the drum rollers . Cycled and tested unit acted up again took board out did the soldering again. Cycled and tested unit operating as it should

We serviced a

LG DRYER

Model DLG7101W

Near Saint Paul, Minnesota 55106

Ivan

Job Details: 02/09/2024

"Installed a new PCB (Printed Circuit Board). After testing it through several cycles, it works great with no issues; ordrd 1 EBR31002614 (PCB)"

We serviced a

WHIRLPOOL WASHER

Model LSR7300PQ2

Near Minneapolis, Minnesota 55419

Nate

Job Details: 02/09/2024

"Replaced bad transmission, clutch, coupling and drain line. Runs great now with no leaks.

We serviced a

BOSCH DISHWASHER

Model SHX53T55UC/02

Near Minneapolis, Minnesota 55424

Nate

Job Details: 02/09/2024

"Leveled dishwasher and mounted hardware to the counter top, so it is secure and door closes now. Was difficult because floor is built up in front of dishwasher and took awhile to get the kick plate off. Works great now."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 02/09/2024

The dishwasher was not washing the dishes. The main pump failed. Today I replaced the wash motor assembly. I reset the controls and ran the dishwasher. Its washing good now.

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFW0

Near Plymouth, Minnesota 55442

Phillip

Job Details: 02/09/2024

"The customers compliant is when you open the door sometimes the fan, light and turn table runs and other time when you press start is will say close door. I found the micro switches are failing. I quoted for replacing the switches. I replaced all 3 switches. I tested the operation and its working good.

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS117TW01

Near Minneapolis, Minnesota 55439

Phillip

Job Details: 02/09/2024

The gas valve was working intermittently. The rear rollers also had a small squeal. Today I replaced the gas valve assembly and the rear rollers. The dryer sounds good and its cycling the heat on and off consistently. No more issues found today.

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Ramsey, Minnesota 55303

Phillip

Job Details: 02/09/2024

The lid will not stay down and lock. The back left corner of the lid is broken. I replaced the whole lid. I verified the lid will lock and unlock.

We serviced a

LG REFRIGERATOR

Model LRFVS3006S /02

Near Chaska, Minnesota 55318

Adam

Job Details: 02/09/2024

Installed part from last diagnosis. Once installed tested craft ice maker. Harvested and filled with water properly. Reassembled and now unit is working properly

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TWO1

Near Rosemount, Minnesota 55068

Ivan

Job Details: 02/09/2024

"Installed the timer provided by the office. After testing it through several cycles, it works perfectly. There are no more issues."

We serviced a

BOSCH DISHWASHER

Model SHU42L05UC/18

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 02/09/2024

Customer was concerned about the dishwasher. The unit had not been used in a few years.Cycled and tested. Removed the lower cover and found the unit had a copper line ran to in. Unit has the correct loop under the sink. The unit drains fine. Could not fine any issues

We serviced a

GE DISHWASHER

Model GDF640HSM0SS

Near West Saint Paul, Minnesota 55118

Ivan

Job Details: 02/09/2024

"Installed a new I/O board. After testing it through several cycles, there are no issues, and it works perfectly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model Et20nkxan00

Near Loretto, Minnesota 55357

Matt

Job Details: 02/09/2024

"Customer complaint is, OVER COOLING STILL AFTER REPAIRS. Inspected and tested. FF temperature is 32F and freezer is 7F. I removed evaporator cover and defrosted evaporator and after 20 minutes theres frost on about 70-80 percent. The sealed system is a little low, but not terrible. Im not confident putting a new thermostat in is going to make a difference because the sealed system is a little low. Customer is going to try adjusting the dials and see if he can get it to were its good enough to use without freezing things in the FF compartment."

We serviced a

LG WASHER

Model WM8100HVA

Near Medina, Minnesota 55340

Matt

Job Details: 02/09/2024

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump impeller is loose again. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.

We serviced a

KITCHENAID WALL OVEN++

Model KEBS208DSS11

Near Minneapolis, Minnesota 55436

Nate

Job Details: 02/09/2024

Replaced bad door hinges. Closes great now.

We serviced a

SAMSUNG WASHER

Model WF45B6300AC/US

Near Corcoran, Minnesota 55340

Matt

Job Details: 02/09/2024

"Customer complaint is, DOESN'T WORK. Inspected and tested. Found the washer is full of water and not draining. I removed water and pulled out filter and found a coin in the tub to pump hose blocking water from getting to the pump. I removed coin and reassembled. Tested and washer is draining great. Washer is now fixed."

We serviced a

MAYTAG DRYER

Model DE712

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 02/09/2024

Blower wheel had cracked and was spitting on the shaft. Went today and picked up a new blower wheel and locking ring. Replaced and put dryer back together. Tested and it sounds great now.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near Minneapolis, Minnesota 55439

Nate

Job Details: 02/09/2024

When I got there, the left side was a half inch lower than the right side, it was very unlevel. I leveled it out and then ran it on an entire normal cycle, full of towels and bedsheets, and it did not drip a single drip of water, and it sounds great."

We serviced a

LG DISHWASHER

Model LGDW

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 02/09/2024

found that the neutral wire on the power connection for the dishwasher had burned up and become disconnected. Stripped new and replaced wire cap tightened to make sure all the other connections were good. Tested machine and it ran fine after this. Reinstalled and looks good now.

We serviced a

WESTINGHOUSE REFRIGERATOR

Model WWTR1802KW2

Near Roseville, Minnesota 55113

Hyrum

Job Details: 02/09/2024

"Customer states that it was still cold in the freezer but not cold in the fridge. Had customer remove all of the food from the freezer. The back wall was really really frosted up. Removed cover. There is lots of frost built up down at the bottom of the evaporator, blocking airflow to the fridge. Used steamer to defrost the whole section. Checked the heater and defrost terminator. Both of those checked good the evaporator fan also looked good. Instructed customer to make sure that they were leaving enough space in the freezer for airflow because the freezer was pretty packed tight. Put the machine back together and everything looks like its running right now"

We serviced a

GE DISHWASHER

Model DDT595SGJ4WW

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/09/2024

Install display board from last diagnosis once installed tested multiple times is working properly

We serviced a

BEKO RANGE

Model BEKORANGE

Near Minneapolis, Minnesota 55406

Hyrum

Job Details: 02/09/2024

Customer said that it wouldnt light anymore. Tried to turn oven on and it didnt even make the igniter glow. Opened it up and replaced the igniter. Tested and it looks good now.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JS1

Near Otsego, Minnesota 55362

Brandon

Job Details: 02/09/2024

"Customer was issues with the broiler working.Replaced ignitor, burner and module, cycled and tested the unit working as it should"

We serviced a

SPEED QUEEN DISHWASHER

Model ADE3SRGS175TW01

Near Minnetonka, Minnesota 55345

Nate

Job Details: 02/09/2024

Scraping. Found the felt seal partially torn on top. Used special red glue for that. Also found the rollers in bad shape. Replaced rollers. Now drum has good clearance above the blower wheel housing.

We serviced a

FRIGIDAIRE DRYER

Model FAQE7011LW0

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 02/09/2024

Returned with the part. Disassembled the unit. Found the nut from the blower wheel was stuck on. Used a grinder to cut and remain the nut. Installed new blower housing. Customer requested the light bulb be replaced. The current light bulb was broken off in the socket. Removed and replaced. Put unit back to together ran. Removed about 10 ft of flex duct that was coiled behind the dryer. Cycled and tested. Unit operating as it should

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622NSU

Near Saint Paul, Minnesota 55104

Ivan

Job Details: 02/09/2024

"Installed the new parts ordered. After test the unit functions properly, and there is no noise at all. It works great."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Otsego, Minnesota 55301

Matt

Job Details: 02/09/2024

"Customer complaint is, STOPS AFTER SENSING, WON'T START CYCLE. Inspected and tested. Found a long fill error. In test mode the cold water is only trickling in. The valve has failed. Customer approved repairs. Installed new water valve and tested. Washer is working great. Washer is now fixed."

We serviced a

GE WASHER

Model GCWP1800D1WW

Near Minneapolis, Minnesota 55409

Nate

Job Details: 02/08/2024

Washer doesnt get all the water out. Found a bad shaft and hub drive assembly. Quoted for new one. Yong will talk with manager and see what theyd like to do. Estimate attached. ; saved tckt

We serviced a

ELECTROLUX WASHER STACKED++

Model EFLW317TIW2

Near Minneapolis, Minnesota 55407

Nate

Job Details: 02/08/2024

"Giving E57 MCU error. Have quote attached. Ordered MCU. Ethan needs to speak with tenant to see what day next week works best for them. Tenant works from home. Can someone call him to give him exact attached quote? He would like to do repair for sure. ; ordrd 1 5304516720 (Motor Control Board), states that autho needed"

We serviced a

GE WASHER

Model WPRE6100G0WT

Near Prior Lake, Minnesota 55372

Hyrum

Job Details: 02/08/2024

"Upon arrival, discovered additional parts and labor, was going to be required to get this machine going. The transmission had failed and dropped down a little bit and ruined the bearings in the tub and in the transmission. Would need a tub, bearing tub, seal transmission, and shaft and belt in order to complete repair Quoted customer about $800. Customer said that they will decide and get back to us. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMXS30776S

Near Minneapolis, Minnesota 55419

Adam

Job Details: 02/08/2024

Call Smurf complaint is unit not cooling again. Its slowly getting warmer freezer was about 24? so the ice cream and any sugar products arent freezing. This assembled to get to evaporator just a small little clump of ice up by the evaporator fan fans running its just has no frost pattern. Pulled unit out on protective mat hooked up gauges getting a reading of a low side leak. Last time we did compressor did and saw dryer use the UV light cant find anything on the evaporator compressor welds or condenser itself. Im getting some evidence in the drain hose pitcher for the defrost drain. But nothing on the evaporator using the sniffer was getting a reading inside the evaporator area and by the Yoder loop in the back. There is a good chance its leaking inside the unit.; saved tckt

We serviced a

GE RANGE

Model c2y486p4t1w2

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 02/08/2024

"Customer states the small oven racks are not levelMeasured the racks see pictures, no adjustments in the racks. Unit is level, took measurements see pictures. The mounting for the racks are not straight. ; saved tckt"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Mendota Heights, Minnesota 55118

Ivan

Job Details: 02/08/2024

"Customer complaint: The unit will not heat. Upon inspection, it was found that the main control board has several errors, including F6E1 and F2E0. To correct these issues, a new control board is required.The part has been order from DEY Part Number: W11100100 - Control Board ; ordrd 1 W11100100 (Control board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA

Near Clearwater, Minnesota 55320

Brandon

Job Details: 02/08/2024

"Customer states the unit doesnt have water. Cycled and tested the unit fills with water the wash pump is intermittently coming on. Quoted customer a new wash pump customer approved. Removed the pump found the spray arms are full of debris the customer cleaned out what he could the lower screen is warped causing debris to get into the spray arm, customer approved a new screen. Billed for screen please mail the screen to the customer. The top rack is broken and needs the drawer roller updated kit. Customer has the rack bolted on the left side"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Big Lake, Minnesota 55309

Matt

Job Details: 02/08/2024

"Customer complaint is, WON'T SPIN. Customer said its getting stuck at the rinse cycle and not draining and spinning. The wash and rinse lights are flashing, which is an error, but customer doesnt know how many times. If they reset it, it drains and starts over. Inspected and tested. Found the cold water is filling way slower than the hot water. I think its not filling quick enough on the rinse cycle and giving an error and stopping. I removed the cold water hose and theres no filter on the valve, but there is a built in filter on the supply hose. These are old rubber hoses from previous washers and need to be replaced. I called techline and talked with Steve and he agreed that the valve should have a filter in it and would need to be replaced and that if the cold is filling slowly, its going to give a error and stop. Customer is going to replace the hoses before I come back. Valve on order. ; ordrd 1 205547P (Valve)"

We serviced a

ASKO++ DRYER

Model T754 W

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 02/08/2024

"The power button works intermittently. The main board would need to be replaced. The board was replaced in early 22 by another company. Please look up the part and contact the customer with a quote. Part number listed. Control 416008; snapped 1 QuickPics, states that autho needed"

We serviced a

ASKO++ WASHER

Model W6424

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 02/08/2024

"The washer will start and fills and goes through a cycle but stalls out. The customer tried a spin cycle. The water drains but never spins. I tested the motor and per the tech sheet the motor ohmed out bad. There is black dust under the motor. I also do not get voltage to the motor. I called tech line and they said to replace the motor and board. I listed the parts below. Please look to see the parts are available and then contact the customer with a quote. Motor 192798Control unit 436856; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GFE28GSKBSS

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 02/08/2024

Unit not cool.Removed the freezer drawers and plugged in the wireless tool. Ran only the freezer and the compressor on high. The unit did not start to drop in temp. The condenser coil in the freezer did not frost at all. The customer would like a quote on advanced diagnostic repair. ; saved tckt

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SS

Near Blaine, Minnesota 55449

Phillip

Job Details: 02/08/2024

"The complaint is the unit is not cooling as good as it used to be to in both section. The customer said the fresh food section has been loosing its cool for a long time, more than a month. The freezer just started to get warm. Today the freezer is over 20 degrees. I remove the evaporator cover. The frost pattern is low and only a little bit of frost is forming on the cap tube going into the evaporator. I took a suction pressure and it was in a deep vacuum. I soaped up the joints in the back and unplugged the fridge. I found no leaks. I used my combustible leak detector and look for leaks. I found no leaks in the evaporator or in the back. I called Beko techline and reported the findings. He said there is no repair I can make. He said to submit finding to our Beko rep. He gave me the case ticket number. He asked for a picture of the sales receipt but the customer does not have it. Ticket#80789; snapped 4 QuickPics, states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FSMS01

Near Mound, Minnesota 55364

Adam

Job Details: 02/08/2024

"Unit is not cooling anymore. Turns on turns off turn on turns off it is not consistent and will never cool. Top part replaced on. This is the control board for this exact issue. Dont see anything visually wrong. Try to hard reset didnt change anything. Tried multiple times doing a hard reset still didnt do anything. Tried reprogram it cant get into anything needs a new control board looking like control boards not available would need to send out for repair. Customer would like to talk to American home shield beforehand because our repair control board can take up to three weeks to get back, they will contact American home shield, and then let us knowBoard W10219463; saved tckt , states that autho needed"

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS

Near Minneapolis, Minnesota 55407

Nate

Job Details: 02/08/2024

"Water valve in upper right corner was cracked and leaking. SQ sent a new valve, so I replaced the valve today. Now water dispenses great and no leaks."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2645LF3

Near Prior Lake, Minnesota 55372

Nate

Job Details: 02/08/2024

"Not dispensing ice or water. Found a bad micro switch in the dispenser assembly. Replaced switch, now it works great.

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Eagan, Minnesota 55122

Hyrum

Job Details: 02/08/2024

Replaced main control board and programmed personality ID. Testing machine and it seems to be running right now.

We serviced a

BOSCH DRYER

Model WTMC3500UC/01

Near Minneapolis, Minnesota 55417

Hyrum

Job Details: 02/08/2024

Replace the failed door switch and adjusted the door hinge a little bit so that it would close easier. Testing machine and it ran great. Opening and close the door. A bunch of times just to double check. Customer is satisfied with repair. Everything looks great.

We serviced a

DCS++ RANGE

Model RGU-485GD-N

Near Plymouth, Minnesota 55447

Phillip

Job Details: 02/08/2024

The big oven would not bake. I replaced all the parts that were sent. The big oven is heating now and all burners and the little oven heats. The customer told me when I was done the front right burner will spark after its lit. I cleaned the burner igniter and it was better.

We serviced a

GE DRYER

Model GTDP180GDOWW

Near Eden Prairie, Minnesota 55346

Phillip

Job Details: 02/08/2024

The customer said the dryer takes 2 or more cycles to dry the clothes. I ran the dryer and took a heat test. The dryer got up to 130 but it took a very long time to heat up. I went outside to check the air flow. I found a white cover screen over the vent cover. The screen was plugged up. I removed the screen then cleaned the dryer duct. The air flow is a lot better now. I took the dryer front off and cleaned the blower housing. The dryer heats good and sounds good. The top of the duct came loose. I used a band clamp to keep the duct together.

We serviced a

MAYTAG WASHER

Model MVWB300WQ1

Near Minneapolis, Minnesota 55431

Adam

Job Details: 02/08/2024

"Installed new drain pump from last diagnosis on arrival at this one was not draining at all. Once the new one is installed, tested multiple times made sure it was draining properly and not leaking. Everything is working great."

We serviced a

WHIRLPOOL WASHER

Model WFW8400TB00

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 02/08/2024

The washer would not drain. The drain pump was bad. Today I replaced the drain pump assembly. The washer is draining good now. No fault codes.

We serviced a

KENMORE MICROWAVE

Model 79080373310

Near Rice, Minnesota 56367

Brandon

Job Details: 02/08/2024

"Returned with the parts installed, cycled and tested the unit now works as it should"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Saint Paul, Minnesota 55102

Hyrum

Job Details: 02/08/2024

"Customer states that machine would make a buzzing sound after it starts but not run and then cancel the cycle a few seconds later. When I hit start, I could hear the motor turn on, but there was no spinning or any motion in the basket whatsoever. Pick machine up and looked at the bottom and discovered that the belt and cover had come loose. It appears that the cover was not installed correctly and was rubbing on the motor pulley causing it to melt a little bit around the pulley. Trimmed away melted plastic And reinstalled belt and cover. Seems to be working great at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM00

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 02/08/2024

"Customer stated the fresh food part was warm the freezer was working fine.Found the freezer door was left open, steamed out the freezer, checked the drain, cleaned the dust off the bottom. Unit started cooling."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Chanhassen, Minnesota 55317

Adam

Job Details: 02/08/2024

"Installed part from last diagnosis. Working great now.

We serviced a

KENMORE REFRIGERATOR

Model 10656182500

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 02/08/2024

"Customer stated the water dispenser was dispensing water slowly, the ice maker not working.Tested found the water was slowly coming out the dispenser, removed water line off of the refrigerator and tested for water flow (ok) installed new valve, tested the water flow got better, suggested the customer change the filter since they just bought the home and have no idea of the last time the filter was changed. Checked and found the knob on the ice maker was broken. Replaced the ice maker."

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Woodbury, Minnesota 55125

Ivan

Job Details: 02/08/2024

"Installed the part provided to the customer, the LID LOCK SWITCH. After testing the cycle, the wash, spin, and drain functions worked great with no issues."

We serviced a

SPEED QUEEN DRYER

Model ADG4BRGS117TW01

Near Woodbury, Minnesota 55125

Ivan

Job Details: 02/08/2024

"Installed the new timer switch provided by Alliance. After testing the cycle, it ran great. The timer functions properly now and stops as expected. No more issues; it runs great."

We serviced a

KENMORE DRYER

Model 110.75132411

Near Minneapolis, Minnesota 55418

Nate

Job Details: 02/08/2024

Replaced two bad support rollers. Vacuumed out dryer and cleaned bulkhead. Cleaned roller shafts.

We serviced a

FRIGIDAIRE RANGE

Model FGF366ECB

Near Minneapolis, Minnesota 55429

Nate

Job Details: 02/08/2024

Replaced bad main pcb and overlay. Isnt giving a runaway temp error now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 02/08/2024

The complaint was its not making ice. When I arrived I pulled the ice bucket out and it has ice in it. I removed the ice maker and there is water in the mold and its starting to freeze. I verified the ice maker thermistor passed and the ice maker fan is working. I took a freezer temp and it got down to 3.8 and I took a picture of it at 4.2 degrees. Both sections are cooling good. I replaced the water valve that was sent. No issues found.

We serviced a

GE DRYER

Model GUD27ESSJ0WW

Near Saint Paul, Minnesota 55104

Ivan

Job Details: 02/08/2024

"Cleaned up as needed and vacuumed lint from the vent. Corrected the issues, and now it flows much better."

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Oakdale, Minnesota 55128

Hyrum

Job Details: 02/08/2024

"Customer said the latch wouldnt open sometimes. Opened up lid and inspected latch mechanism. Looks like it was full of soaps, scum, or other gunk. Took mechanism out of machine and gave it a quick rinse to remove some of the gunk. Dried it off with some compressed air.reinstalled and put machine back together. Tested the lid latch and it seem to be working fine now. Everything looks great."

We serviced a

SPEED QUEEN WASHER

Model AWNE92SP113TW01

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/08/2024

"Install new hinges and grommets from last diagnosis. Also just in case once I installed the new hinges and grommets unit is no longer rubbing and is operating correctly.

We serviced a

AMANA WASHER

Model LW6501W2

Near Saint Paul, Minnesota 55104

Ivan

Job Details: 02/08/2024

"Installed a new belt, tested it, and cycled it through. It runs smoothly with no issues, back to operational status."