Customer stated dishwasher not draining. Found full of water. Found drain pump not turning. Verified 120 volts to pump. Vacuumed out water and removed pump and debris. Re-installed and verified proper operations. If drain fails to drain again, order 5304533024 pump assembly.
“This is the second time we’ve had Omega out and they are wonderful! Fast, dependable and conscientious.”
Replaced leaky water valve assembly on refrigerator. Verified operations and no more leaks. Refrigerator in good working order.
“Paul is a real people person and very good at his job!. Hope nothing breaks down, but if it does your our people!”
Ralph S.
GE DishwasherApr 21, 2025Minneapolis, MNTechnician: Collin
Model GDF620HGJ2WW
Upon inspection unit has a main board failure, causing not to engage. Fill cycle and wash cycle ordered and picked up component installed tested grade done
Upon arrival opened up the machine, discovered the machine had a bad belt. Went today and picked up a new belt and installed it. Tested machine seems to be working properly.
Hisense RefrigeratorApr 21, 2025Saint Bonifacius, MNTechnician: Nick
Model HRB171N6AWE
Replaced damper. Tested. Works as it should
“Thank you for the great honest work at an affordable price. Nick was professional, personable and knowledgeable. I will definitely be calling again if I have need. It’s nice to know of a good company that I can share with others.”
Melissa O.
Samsung DryerApr 21, 2025Elk River, MNTechnician: Adam
Model DV330AEW/XAA
Tested unit. No heat. Disassembled and found that the heat can is bad. Quoted blue book. Replaced the heater. Reassembled also cleaned rollers and idler and oiled. Tested unit is now working properly
Upon arrival, customer states that the machine isnt filling properly with cold water. Replace the valve with part that I had on my truck. Tested machine seems to be working properly.
“Our washing machine repair was addressed quickly and professionally. We’ve used Omega Force twice now and have been very satisfied with their service.”
Upon inspection of fridge, first thing I noticed was that the fridge was too close to the back there also customer told that there was frost on the top drawer of freezer compartment advise that only happens when door gasket was a jar for a certain amount of time, causing humidity frost Pulled unit out and repositioned it and cut out checked panel on the back, took out all the shelves to remove tape on the shelves advised that theres cold spots on that top shelf and to avoid putting milk or any freezer bowls right on that back panel done working great customer instruct Install readjustment done
“The technician was on time, very polite, extremely knowledgeable and provided important imformation I needed to hear going forward in addressing the solution.”
Margaret J.
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