We serviced a
KITCHENAID REFRIGERATOR
Model KSRF42DTX1
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/29/2021
The refrigerator is running but not cooling. The compressor is running but the condenser and other tubing coming off the compressor is all room temp. No frost on the evaporator. All the fans are running. This refrigerator was manufactured in 1990 and had a rebuild in 1995 and possibly a couple more times. The compressor and filter dryer are not original parts. I advised the customer that it needs sealed system work.
We serviced a
LG DRYER- ELECTRIC
Model DLE2050W
Near Minneapolis, MN 55407
Nate
Job Details:
10/29/2021
"Running loud. Found a sock stuck in the blower wheel. Got the sock out, vacuumed out dryer, replaced bad belt, runs great now.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2NHGXVQ01
Near Elk River, MN 55330
Matt
Job Details:
10/29/2021
"Customer complaint is, ICEMAKER ONLY MAKES 2 AT A TIME & NO CHILLED WATER DISPENSES JUST SPIRTS OUT. Inspected and tested. Found the filter housing has failED. to install new filter housing. Customer approved repairs. Installed new filter housing and tested. Ice maker cycled and filled with water and the dispenser has good water pressure coming out. Refrigerator is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB980BG0
Near Minneapolis, MN 55438
Delton
Job Details:
10/29/2021
"Replaced bearing kit, motor was fine. tested and washer fills, agitates, drains and spins quietly. Washer is working good.; used 1 W10435302 (CABRIO BEARING KIT) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDC0
Near Shakopee, MN 55379
Delton
Job Details:
10/29/2021
Replace control board and ran quick cycle with clothes and it completed whole cycle with no errors. Washer is working good as Im here.At this point if same error and problem continues I believe i have replaced every part related to this error and service bulletin. If problem continues a second opinion is needed.
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4118231
Near Burnsville, MN 55306
Delton
Job Details:
10/29/2021
"Customer said when in spin mode it is very loud and vibrates whole house. I found that washer was slightly unbalance. I balanced legs, tested quick cycle with load of clothes and it completed cycle and no loud vibration. Washer is working good."
We serviced a
BOSCH DISHWASHER
Model SHX56C06UC/48
Near Burnsville, MN 55306
Delton
Job Details:
10/29/2021
As Im here it looks like the dishwasher was in the drying process with 11 minutes left and I explained that on this model you need to cancel cycle and not just power off dishwasher to start over. Dishwasher has been running for over 30 minutes and is working good.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9659LW0
Near Chanhassen, MN 55317
Phillip
Job Details:
10/29/2021
When the motor tried to run it just hums. I found the motor capacitor was blown. Im ordering the capacitor. ; ordrd 1 WP8572720 (Capicator)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8500SR00
Near Minneapolis, MN 55419
Nate
Job Details:
10/29/2021
"Not draining. Drain pump works great. Control panel is actually peeling off and buttons dont match up, so start button doesnt start the cycle or drain and spin cycle. Ordered new control panel. Coming back to install. ; ordrd 1 WPW10099592 (Control panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Minneapolis, MN 55410
Nate
Job Details:
10/29/2021
"Not dispensing water. Had a bad water valve. Replaced, dispenses water great now."
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RX256DT4X1
Near Minneapolis, MN 55426
Nate
Job Details:
10/29/2021
"Not defrosting. Found a bad jazz board (control board), replaced that and bi metal. Programmed it and then put into forced defrost and heater heats awesome. ; used 1 WPW10503278 (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Eden Prairie, MN 55344
Phillip
Job Details:
10/29/2021
The customer said it trios the breaker when it makes ice. I replaced the valve and ice maker. I ran the ice tested and it filled and did not trip the gfi. I also ran the dispenser and that was good.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617STT0
Near Plymouth, MN 55447
Phillip
Job Details:
10/29/2021
The power button does not always respond. I replaced all 4 parts I ordered. I will send the power button 5304505019 back for warranty. Its working good now. I had a customer try it and he said yes its good.
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFD
Near Otsego, MN 55330
Matt
Job Details:
10/29/2021
"Customer complaint is, OFF FF ERROR CODES AND BEEPING. This is a built in unit. Inspected and tested. Found the compressor start relay has failed. Quoted customer to install new relay, not knowing how hard it would be to uninstall freezer. Customer approved repair. Installed new relay and tested. Freezer is now starting to cool nicely. Freezer is now fixed. I didnt charge any extra because the unit moved easily. ; used 1 PRO41 () from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFTFBS
Near Hanover, MN 55341
Phillip
Job Details:
10/29/2021
The freezer was ok but the fresh food was warmer than normal. I removed the evaporator cover and found it all frosted up. The defrost heater was bad. I replaced the heater and defrosted the evaporator. Advised the customer to to give it at least 24 hours to get back to normal temps. ; used 1 WR51X10055 (DEFROST HEATER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7500GW0
Near Rogers, MN 55374
Matt
Job Details:
10/29/2021
"Customer complaint is, LEAKING QUITE A BIT UNDERNEATH. Inspected and tested. Found the drain hose had come out of the utility sink. I ran washer through diagnostics and everything tested good and it never leaked. Started washer on a rinse and spin and it never leaked. It looks like the only problem was the drain hose. Otherwise washer is working great."
We serviced a
MAYTAG REFRIGERATOR
Model KFIS25XVMS1
Near Maple Grove, MN 55311
Seth
Job Details:
10/29/2021
I replaced the slave board and programmed the new one. The fridge is now fixed.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6234251
Near Buffalo, MN 55313
Seth
Job Details:
10/29/2021
Not heating. Failed power supply L2 was arching at the plug. .
We serviced a
FRIGIDAIRE RANGE- GAS
Model PLGFZ397GCG
Near Minneapolis, MN 55437
Delton
Job Details:
10/27/2021
"Found that gas line was not tight enough, found bubbles. Added gas paste, tightened connections, tested and no bubbles and no gas smell. Range is heating and working good."
We serviced a
GE STACKED WASHER
Model WSM2700DAWWW
Near Rogers, MN 55374
Phillip
Job Details:
10/27/2021
The washer would not drain. I found another sock in the drain pump. I removed the sock. Its draining good again. I advised the customer to not over load the washer.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Osseo, MN 55311
Phillip
Job Details:
10/27/2021
"The whole display was dead. I tested voltage at the power cord, it was getting 120. I unplugged the cable from the display to the main board then plugged it back in. The dishwasher started to work. I put into diagnostics and there was no error codes. I ran the diagnostics test 2 times and everything tested good. I ran a light cycle and its still working good. I found no issues today."
We serviced a
GE DRYER- ELECTRIC
Model MISSING
Near Eden Prairie, MN 55347
Phillip
Job Details:
10/27/2021
The model and serial sticker was missing. I looked all over for it. The dryer would not heat at all. I found a wire to the right side of the element was burnt. I repaired the wire and replaced the connector. Its heating good now .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG REFRIGERATOR
Model LFX31935ST/00
Near Eden Prairie, MN 55347
Delton
Job Details:
10/27/2021
Found that water valve is cracked and leaking. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Aju72992603 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM00
Near Minneapolis, MN 55438
Delton
Job Details:
10/27/2021
"Found that the freezer is not freezing foods. Found that there is a sealed system leak, maybe %10 coolant left in system (see picture) needs sealed system repair.; saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM3500CW
Near Albertville, MN 55301
Matt
Job Details:
10/27/2021
"Customer complaint is, WHEN RUNNING A SPIN IT VIBRATES & LOUD WEIRD NOISES- WONT STAY IN BALANCE? Washer is only about a year and a half old. Customer said its been doing this almost the whole time theyve had it. I inspected and tested washer. Empty the washer sounds good. I inspected the springs and shocks and they look good. Customer said it works better on a medium spin speed. I put a load of jeans on a rinse and spin and it shakes quite a bit, but not enough to stop it. Im not sure whats going on with this washer, but everything looks and test good."
We serviced a
GE MICROWAVE
Model JVM1851WH07
Near Rockford, MN 55373
Seth
Job Details:
10/27/2021
Light burnt out and not heating. Failed bulb and smart board. I quoted job via blue book. Customer will track out if they want to repair. Note the board is on National back order.
We serviced a
KENMORE DISHWASHER
Model 665.13129K701
Near Minneapolis, MN 55416
Nate
Job Details:
10/27/2021
"Leaking, needs new sump assembly with Diverter. Coming back 11/1 to install. ; ordrd 1 W10168823 (Sump assembly with motor) and 1 W10155344 (Diverter)"
We serviced a
LG WASHER FRONT LOA
Model WM2655HVA
Near Elk River, MN 55330
Matt
Job Details:
10/27/2021
"Customer complaint is, TURNS ON AND THEN SHUTS OFF RIGHT AWAY. Inspected and tested. Found the main board has failed. Quoted customer to install new board. Customer approved repair. Part on order. ; ordrd 1 EBR78263905 (Main board)"
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details:
10/27/2021
Not draining. Replaced bad pump and drain line from pump to case break. Drains great nowz.
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Elk River, MN 55330
Matt
Job Details:
10/27/2021
"Customer complaint is, WORKED TWICE & NOW NOT AGAIN. Inspected and found it was dead again. I was able to get it to turn on by playing with the jumper harness that goes from house power to the board. Im going to order a new jumper harness. Installed new harness and tested. Dishwasher was still dead. I was able to get it to turn on by messing with the wire harness that connects to the board. Ive replaced every board and wire harnesses in this dishwasher and its still acting up. Theres nothing else I can do to this dishwasher. Dishwasher is currently working, but thats what it has been doing the last two times Ive been here and then dies after a week or so."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB980BG0
Near Minneapolis, MN 55438
Delton
Job Details:
10/27/2021
Found that rotor is cracked. Customer still wants its repaired. Ordering parts and rescheduling.; schdld next appmnt for 10/29 FRI !
We serviced a
MAYTAG DRYER- GAS
Model MGDB700VQ0
Near Minnetonka, MN 55345
Phillip
Job Details:
10/27/2021
When the dryer runs it smells and makes a loud noise. I found both seals had fallen off and the rear left rollers was bad. I used the rebuild kit and replaced all the rollers. I cleaned up the loose lint inside the dryer. I replaced the rear seal and glued the other back on. ; used 1 4392067 () from stock
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Chaska, MN 55318
Phillip
Job Details:
10/27/2021
The washer was go out the TE error code. The sensor measured out of range. We replaced the sensor and ran the washer. The washer filled with water and started to wash. Everything is working good now.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7646DQ1
Near Minneapolis, MN 55422
Seth
Job Details:
10/27/2021
"Not heating. Failed coils, flame sensor and ignitor. I replaced them and tested the dryer. It is now fixed.Had coupon. ; used 1 5303931775 (COIL KIT), 1 279311 (IGNITER), and 1 WP338906 (SENSOR) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Chaska, MN 55318
Nate
Job Details:
10/27/2021
Installed new temp sensor. Ran through test mode. Runs great. No error codes.
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Rockford, MN 55373
Seth
Job Details:
10/27/2021
"Customer complains of an error and the pump begins to run instantly. Upon arrival and inspection I found the unit in the errored state. I removed the water from the tray and inspected and found one source of leak, the drip funnel that catches leaks from the door assembly. I removed the door and inspected the seal and the door hinges. I have followed the specified procedures found in the service bulletin for This type of leak. I found the right side door hinge hardware had fallen out. I was able to find this missing hardware and secure the door hinge. I inspected the door seal and found it heavily worn. After following LGs instructions and leveling the unit I found the tub was imperfect. The left side is built taller than the right hand side. It is my believe this machine was not built properly from the factory and has a manufacturing defect. The Customer agreed to test the machine after the repairs I completed. If it continues to leak she will call AHS. If error reoccurs it will need to be sent into authorizations as no further repair can be completed."
We serviced a
KENMORE DRYER- GAS
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details:
10/26/2021
"Not drying. Found bad coils, bad belt, and tons of lint. Vacuumed out dryer, replaced coils and belt, runs and heats great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303931775 (COIL KIT), and 1 341241 (BELT) from stock"
We serviced a
KITCHENAID RANGE- GAS
Model KEBC107KSS0
Near Hopkins, MN 55305
Nate
Job Details:
10/26/2021
"Needs new inner glass and lock motor. Quoted for those, customer not getting the repair."
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Rogers, MN 55374
Phillip
Job Details:
10/26/2021
The Washer was not draining. I drained all the water out and found that the propeller on the drain pump motor was stripped. Replaced the drain pump motor. I put the back panel back on that the customer had removed and the drain hose y bracket. The washer is draining good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE WALL OVEN- ELECT
Model jkp27g005bg
Near Hopkins, MN 55305
Nate
Job Details:
10/26/2021
"Oven shuts off at 350. Turned out the controls had been swapped. Rewired everything that I disconnected, also replaced a broken wire on temp control. Works great now."
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW3
Near Minneapolis, MN 55447
Nate
Job Details:
10/26/2021
"Gas valve is leaking gas. Quoted customer for new valve. Washer needs to be replaced, matching set. Dryer and washer are 15 years old. Customer buying new set."
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D1WW
Near Maple Grove, MN 55311
Seth
Job Details:
10/26/2021
Noisy. No worrisome noise were found. The mode shifter was a little loud and gear box is getting noisy. I lubricated the mode shifter and tested the washer. It is working as designed.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW6620HC2
Near Maple Grove, MN 55369
Seth
Job Details:
10/26/2021
"Washer getting error code and would not complete cycle. Unit had an error code for long drain. I cleaned dog and pet hair from the filter assembly, hoses and bellows. I tested the washer. The washer is now fixed. Please call and collect payment, work authorized by shift leader on site."
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWW3
Near Monticello, MN 55362
Matt
Job Details:
10/26/2021
"Customer complaint is, HAVE TO PULL DOOR HARD AND IT'S LOOSE AND SOAP DISPENSER WON'T OPEN. Inspected and tested. Found the control panel is falling off and the handle is broken. Also the dispenser has failed. Needs a new control panel, pocket handle and dispenser. I installed the dispenser and then found that board is sending voltage to the dispenser all the time. Needs a new board to. Parts on order. ; used 1 WPW10199696 (DISPENSER) from stock, ordrd 1 W10811156 (Control panel) and 1 WPW10205890 (Pocket handle) and 1 W11202746 (Board)"
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Maple Grove, MN 55369
Seth
Job Details:
10/26/2021
"Not draining. I found the pump was failed and the cold triple valve had failed damaging the rear shock. I replaced the pump and ordered parts.; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 5220FR2075L (Triple valve) and 1 383EER3001J (Shock)"
We serviced a
KENMORE REFRIGERATOR
Model 795.7205311
Near Eagan, MN 55122
Delton
Job Details:
10/26/2021
"Replaced ice maker, tested and ice maker cycles and no leaks. Ice maker is working good."
We serviced a
KENMORE REFRIGERATOR
Model 253.742727
Near Maple Grove, MN 55369
Seth
Job Details:
10/26/2021
Customer complains refrigerator door does not close properly Freezer is not cooling. Upon arrival and inspection I found the defrost timer had stalled I advanced it compressor started for a second then locked up And made a bad noise. I pulled unit and inspected compressor and could not get it to restart. This fridge has a failed sesled system. The refrigerator door is physically bent its making contact And rubbing a hole in the liner. Fridge would need a door. Please transfer; saved tckt
We serviced a
GE DISHWASHER
Model GDT580SMF0ES
Near Elk River, MN 55330
Matt
Job Details:
10/26/2021
"Customer complaint is, GOES THROUGH THE CYLCE AND NO WATER ENTERING THE DW. Inspected and tested. Found the flood switch has failed. Quoted customer to install new flood switch. Customer approved repairs. Installed new flood switch and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS3A
Near Shakopee, MN 55379
Delton
Job Details:
10/26/2021
"Found that the door seals and splash shields are worn out and leaking from corner of door. Replaced gaskets, tested and no leaks. Dishwasher is working good.; used 1 154827601 (TUB GASKET), 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDC0
Near Shakopee, MN 55379
Delton
Job Details:
10/26/2021
Still randomly coming up with same error as before. As Im here washer is working good. Completed whole cycle. Found service bulletin to replace ACU (control board) if this error keeps happening. Ordering control board and rescheduling.; ordrd 1 W11032117 (Control board)
We serviced a
DACOR REFRIGERATOR
Model DRF427500AP
Near Savage, MN 55378
Delton
Job Details:
10/26/2021
Found water underneath crisper drawer and ice build up. I cleaned out water and tested 3 gallons of water through dispenser and no leaks. I suspect fridge door was open and created frost build up on back wall as i saw ice build up. No more leaks detected as Im here but unit is a built in and could not fully inspect drain line.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS7
Near Hopkins, MN 55305
Nate
Job Details:
10/26/2021
"Uninstalled control board. Took video of wire connections for reference when I return. Customer put screws for board in their kitchen desk drawer. DW how should I send this to circuit board medics?; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- GAS
Model LDG8404AAE
Near Minneapolis, MN 55406
Nate
Job Details:
10/26/2021
Dryer not running. Found a bad motor. Quoted customer. 30 year old dryer.
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, MN 55124
Delton
Job Details:
10/26/2021
"Replaced motor and seals, tested and dishwasher no longer leaks and is working good."
We serviced a
KENMORE DRYER- GAS
Model 110.7893279
Near Eagan, MN 55123
Delton
Job Details:
10/26/2021
"Replaced parts, tested and dryer is quiet, tumbling, heating and working good.; used 1 4392067 (), and 1 279787 (MOTOR) from stock, pckd up 1 Wp697772 (Blower wheel)"
We serviced a
MAYTAG DRYER- GAS
Model MDG2500BWW
Near Elk River, MN 55330
Matt
Job Details:
10/26/2021
"Customer complaint is, NOT HEATING AND MAKES TERRIBLE BANGING NOISE. Inspected and tested. Found the blower wheel had cracked and was loose and wore a hole through the housing. Needs a new blower housing and wheel. Installed new blower housing, blower wheel and retaining ring. Tested dryer and its getting to hot with vent connected. Temperatures are good with vent disconnected. Air flow on back of dryer is 34mph and outside its only 15mph. Dryer is not venting sufficiently. Advised customer to not use dryer until they address the venting issue. ; pckd up 1 WP9703438 (Retaining ring)"
We serviced a
FISHER PAYKEL WALL OVEN- ELECT
Model WOTD-230
Near Saint Michael, MN 55376
Matt
Job Details:
10/26/2021
"Customer complaint is, RANGE CONTROL NOT WORKING. Customer said that the top oven doesnt work unless there using the lower oven. Inspected and tested. Top oven preheated and was holding consistent temperatures. Both ovens have their own relay boards, so that doesnt make sense to me, but oven is operating normal for me now."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minnetonka, MN 55345
Phillip
Job Details:
10/26/2021
A mouse had chewed a hole through the drain hose. I replaced the drain hose. tested good no more leaks.
We serviced a
LG DRYER- GAS
Model DLGX7188WM
Near Shorewood, MN 55331
Phillip
Job Details:
10/26/2021
"I started the dryer but it did not heat. I test each component and then put back together. The dryer started heating. The longer I ran it, it stoped heating. All the thermostats tested good a d the gas coils tested good. I found the relay on the board was failing. The board needs to be replaced, not serviceable. I could mot locate the board in stock. EBR36858804 control ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D1WW
Near Medina, MN 55340
Phillip
Job Details:
10/26/2021
The customer said that when it starts to agitate fast it really starts to bang hard. They said they can hear throughout the house. It took a while of testing but it finally acted up for me. The following parts are needed for the repair. The tub hangs low and slightly to the right. When it started to agitate the basket was moving too. To me it was a little louder than normal in spin . It may also need the motor assembly but not sure please add it. Wont use it if not needed. Front Rod-2-WH16X10158Rear rod-2-WH16X10159Machine shaft WH38X10019Bearing WH2X1198Motor with inverter WH20X10093; states that autho needed
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6800WL1
Near Corcoran, MN 55340
Phillip
Job Details:
10/26/2021
"The washer was not draining very fast. I removed the drain pump and found some pieces of cloth in the pump, the pump propeller was also bad. I replaced the drain pump and tested. It drains and spins good now. ; used 1 W10536347 (CABRIO DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LEQ9030PQ0
Near Robbinsdale, MN 55422
Nate
Job Details:
10/26/2021
Has a broken door switch. I replaced the broken door switch and it works great now. .; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55418
Nate
Job Details:
10/22/2021
Fresh food warm. Evaporator is 25% frozen. It has a sealed system issue. Customer buying a new fridge. Cleaned it out though. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Minnetonka, MN 55343
Nate
Job Details:
10/22/2021
"Dishwasher dead. Found wires in the junction box not connected. Reconnected the wires, runs great now."
We serviced a
GE WASHER TOP LOAD
Model GTW810SPJ1MC
Near Eagan, MN 55122
Delton
Job Details:
10/22/2021
"Customer says it will be really loud grinding when in agitate. I ran test and did not get it to replicate the grinding sound. Washer fills, agitates, drains and spins. Cannot find issue. They will call back and record issue if happens again."
We serviced a
LG REFRIGERATOR
Model LFC21776ST/06
Near Minneapolis, MN 55416
Phillip
Job Details:
10/22/2021
There was frost and ice build up in the freezer. The freezer door was not shutting evenly. I aligned draw and made sure it shuts good now. The customerdefrosted the freezer.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, MN 55318
Phillip
Job Details:
10/22/2021
The microwave does not heat. After testing Im getting 12 amps but it wont heat. It needs a magnetron and diode. Magnetron 2m248he8 ; ordrd 1 W11256462 (Dioed)
We serviced a
KENMORE DRYER- GAS
Model 110.6681269
Near Eagan, MN 55123
Delton
Job Details:
10/22/2021
"Found that dryer is getting very hot inside drum and then shuts off until it cools down and overload limit resets and will turn on again. Disconnected dryer vent, tested heat and dryer cycles on and off normally and never shuts off. I attach vent and dryer overheats and shut off. Dryer vent runs through basement ceiling and i am able to move the whole dryer vent, based on that it appears that vent is disconnected in the ceiling. Also the outside vent into house it crushed from 4inch opening to maybe 2 inch. Appears that it was bent enough to get it to fit? I explained to customer that vent would need to be fixed and to try their association and see if they cover it, otherwise suggested Dryer Vent Wizard."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055KFC
Near Osseo, MN 55311
Seth
Job Details:
10/22/2021
"F11 error, shorted UI. I replaced the failed UI and repaired a burnt terminal and tested the range. It is now fixed.; pckd up 1 55-5304495520 (Board)"
We serviced a
KENMORE RANGE- GAS
Model 79073433311
Near Champlin, MN 55316
Seth
Job Details:
10/22/2021
Not heating. I replaced the failing ignitor and tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG7027G1US
Near Bloomington, MN 55420
Delton
Job Details:
10/22/2021
Customer states that dryer does work and dry clothes but will turn on and off by itself until he comes in and opens/closes door and turns on/off dryer again. I run test and dryer is working good. I found that wrinkle free setting is turn on it will run for 30 seconds every 5 minutes up to 24 hours to prevent wrinkling. I showed him in the manual where it says that. Dryer is working good as Im here.
We serviced a
LG RANGE- DUAL FUEL
Model LDG4313BD/00
Near Minneapolis, MN 55437
Delton
Job Details:
10/22/2021
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
DACOR RANGE- GAS
Model RSD30S
Near Minneapolis, MN 55424
Nate
Job Details:
10/22/2021
Soldered new relay on board. Heats great now.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSJ
Near Apple Valley, MN 55124
Delton
Job Details:
10/22/2021
"Found that igniter is not coming on. Found that the oven gas valve is bad, is open. .; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.9584991
Near Minneapolis, MN 55431
Nate
Job Details:
10/22/2021
"Gives an F1 error code. Touchpad, all buttons work. Looked up control board but cant find anyone who has it. DW can you please see if you can find it? ; O-emld tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model ZISS420DRJSS
Near Maple Grove, MN 55311
Seth
Job Details:
10/22/2021
Built-in fridge was not cooling when I arrived. I tested and found the compressor inverter relay board was getting appropriate signal from the main control board but it was not starting the compressor. I swapped out the control board and the machine began cooling instantly.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/02
Near Minnetonka, MN 55345
Seth
Job Details:
10/22/2021
Not dispensing water or making ice. Filter was not nested 100% and filter head was frozen. I thawed the head and re-installed the filter. The fridge is now fixed.
We serviced a
GE DRYER- ELECTRIC
Model DBXR45385WW
Near Mound, MN 55364
Seth
Job Details:
10/22/2021
The unit is loud and the automatic cycles are not completing when they should. Upon arrival and inspection I found the front bearing and glide failed. I replaced them and tested temps with a thermal couple in the cavity. Machine instantly short cycled and raised above 250?F. I checked the vent and it is 100% blocked. Customer will clean the vent. Note someone has cut the back of the case out of this machine and it may physically cause problems noises and failures.; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS109BSS00
Near Chaska, MN 55318
Phillip
Job Details:
10/22/2021
The whole unit was dead. I found the control fuse was open. The fuse was replaced last November. I replaced the fuse. Its working good now. When I pulled the oven out and tilted it down so I could remove the control panel screws the bottom edge of the oven scraped against the wall. I showed the customer what happened. I added pics of the wall. ; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, MN 55124
Delton
Job Details:
10/22/2021
"Leaking from motor, also all gaskets are ripped/corroded. Ordering parts and rescheduling.; ordrd 1 154844301 (Wash motor) and 1 154701001 (Splash sheild) and 1 154827601 (Door gasket) and 1 809006501 (Bottom gasket)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Shakopee, MN 55379
Phillip
Job Details:
10/22/2021
The washer will not advance. The lid would not lock. I found a nail and a piece of tape inside the hole for the lid lock. I cleaned it out. The lid locks and it runs fine now.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXVW1
Near Minneapolis, MN 55438
Phillip
Job Details:
10/22/2021
The range is making a buzzing noise. The noise is coming from the clock. I checked the power cord connection and all the wires and connectors. It would need a new clock. Clock-3149836; states that autho needed
We serviced a
DACOR MICROWAVE
Model DCM24S
Near Eden Prairie, MN 55344
Phillip
Job Details:
10/22/2021
The unit was completely dead. I pulled it out and found that the 20 amp fuse was bad. The two door latch screws were loose so the door was not shut incorrectly. I tighten the screws replaced a fuse and its working good now. ; used 1 MICRO2 (20 AMP FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT2SHMXMS04
Near Minneapolis, MN 55406
Nate
Job Details:
10/22/2021
"Fresh food is warm. Lots of frost in freezer. Steamed out freezer. Drain pan was frozen over. Steamed out drain, water drains well now. Steamed out 3 vents into fresh food section. Can feel the cold air coming down into the fresh food now. Tenant will call to make payment later."
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PL3N
Near Minneapolis, MN 55407
Nate
Job Details:
10/22/2021
"Dryer not drying clothes. With vent connected, gets up to 160, same with vent disconnected. Airflow outside is 28 mph. Replaced coils and thermostat. Vacuumed all lint out. Tested moisture sensors they test good. Everything runs great. ; used 1 WP8577274 (THERMISTOR), and 1 5303931775 (COIL KIT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details:
10/22/2021
Not draining. Cant find any restrictions in drain line. Ordered new drain pump. Coming back to install. ; ordrd 1 00631200 (Drain pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, MN 55318
Phillip
Job Details:
10/22/2021
The microwave does not heat. After testing Im getting 12 amps but it wont heat. It needs a magnetron and diode. Magnetron 2m248he8 ; ordrd 1 W11256462 (Dioed)
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.9584991
Near Minneapolis, MN 55431
Nate
Job Details:
10/22/2021
"Gives an F1 error code. Touchpad, all buttons work. Looked up control board but cant find anyone who has it. DW can you please see if you can find it? ; O-emld tckt , states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, MN 55124
Delton
Job Details:
10/22/2021
"Leaking from motor, also all gaskets are ripped/corroded. Ordering parts and rescheduling.; ordrd 1 154844301 (Wash motor) and 1 154701001 (Splash sheild) and 1 154827601 (Door gasket) and 1 809006501 (Bottom gasket)"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXVW1
Near Minneapolis, MN 55438
Phillip
Job Details:
10/22/2021
The range is making a buzzing noise. The noise is coming from the clock. I checked the power cord connection and all the wires and connectors. It would need a new clock. Clock-3149836; states that autho needed
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details:
10/22/2021
Not draining. Cant find any restrictions in drain line. Ordered new drain pump. Coming back to install. ; ordrd 1 00631200 (Drain pump)
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Minneapolis, MN 55442
Nate
Job Details:
10/21/2021
Fridge dead. Found a bad main PCB. Ordered new one WR55X10996. Coming back Wednesday to install. ; ordrd 1 WR55X10996 (Main PCB)
We serviced a
WHIRLPOOL DRYER- GAS
Model TGDS680EQ2
Near Minneapolis, MN 55412
Nate
Job Details:
10/21/2021
Dryer is not heating. Found the gas was turned off. Used blue liquid to make sure there were no gas leaks. Runs and heats great.
We serviced a
KENMORE RANGE- GAS
Model 790.310438
Near Eagan, MN 55122
Delton
Job Details:
10/21/2021
"Found that. Igniter is weak and not turning on heat and will sometimes smell gas. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW0
Near Osseo, MN 55369
Seth
Job Details:
10/21/2021
"Errors and not completing the cycle. I found these errors F5E3 - lid lock, F7E0 - power loss, F0E3 - overloaded, F7E8 - motor overheat, F2E1 - stock button, F5E3 - lid lock. I tested washer and the lid lock for sure is bad. The main control board keeps dropping power intermittently. Customer will call and let us know if they want to move forward. W10812421, W10810403"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2 11
Near Elk River, MN 55330
Matt
Job Details:
10/21/2021
"Customer complaint is, LEAKING UNDERNEATH. Inspected and tested. Found the door boot is ripped in like five spots. Customer said that a piece of clothing with a zipper got stuck in there. Washer shakes quite a bit when it goes into a spin, but sounds good in a high spin. Im thinking its in the beginning stages of the spider failing but not sure. Quoted customer to install new door boot. Customer declined repairs and is probably just going to replace it."
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Elk River, MN 55330
Matt
Job Details:
10/21/2021
"Customer complaint is, WORKED TWICE & NOW NOT AGAIN. Inspected and found it was dead again. I was able to get it to turn on by playing with the jumper harness that goes from house power to the board. Im going to order a new jumper harness. Part on order. ; ordrd 1 WD21X23559 (Jumper harness)"
We serviced a
GE WASHER FRONT LOA
Model GFWN1100D0WW
Near Rogers, MN 55374
Phillip
Job Details:
10/21/2021
I found the washer is filling slow with cold water. The valve is not plugged. It needs a new valve. ; ordrd 1 WH13X10029 (Water valve)
We serviced a
GE REFRIGERATOR
Model DFE29JMDAES
Near Osseo, MN 55311
Phillip
Job Details:
10/21/2021
The freezer is not cooling well. I removed the evaporator cover and found the frost pattern is weak and a ball of frost is building up on the Evaporator. Advised the customer they need to replace the unit.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6095299
Near Otsego, MN 55330
Matt
Job Details:
10/21/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Quoted customer to install new element. Customer approved repairs. Installed new heating element and tested. Dryer is heating great. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"