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Service History 243

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed March 5, 2025 to March 11, 2025

Frigidaire RefrigeratorMar 5, 2025Rockford, MNTechnician: Tom

Model FFTR1835VSB

Replaced thermostat and defrost timer. Verified all fan motors and compressor are now running. Advised to allow 24-48 hours for refrigerator to reach set point temp.

Whirlpool WasherStackedMar 6, 2025Fridley, MNTechnician: Collin

Model WFW5620HW2

Upon inspection unit had a clogged drain filter took apart shop backed out debris tested unit draining great done no leaks

“Collin was very thorough and willing to take the time to explain issues and options. He was very courteous and clearly knew what he was doing.”

Margit A.
Beko RangeMar 6, 2025Shoreview, MNTechnician: Lucas

Model PRGR34550SS

Need anti seize on knobs. Uninstalled knobs and reinstalled with anti seize. Good to go. No parts needed.

“The service that Lucas provided was exceptional. He quickly identified and fixed a problem that I’ve had with my oven for months! Moreover, he was personable and very professional. I would highly recommend him!”

Kris M.
Frigidaire RefrigeratorMar 6, 2025Saint Paul, MNTechnician: Delton

Model FRSS2323AS8

Not dispensing water or making ice. Found that the water valve is bad. Replaced water valve, tested and now water is dispensing and ice maker cycles and fills. Refrigerator is working well.

“Delton was very professional. And was really transparent. We discussed the triage and steps together which made me very comfortable”

Joseph And Kristin A.
GE RefrigeratorMar 7, 2025Cottage Grove, MNTechnician: Aaron

Model GSS25GMHPCES

I replaced the LED light board in the freezer, all three diodes illuminated. Ice maker is producing at expected rates. Repairs complete.

“Great service! Above and beyond! Than you so much!”

Ann K.
GE RangeMar 10, 2025Coon Rapids, MNTechnician: Collin

Model PGS920SEF4SS

Upon inspection unit is working great! Tested every function ! Done !

“The first circuit board they put in was defective. A replacement was ordered and installed and so far seems to be working properly.”

John D.
Whirlpool WasherMar 10, 2025Waconia, MNTechnician: Kinnon

Model WFW85HEFC1

Wont drain - cleared clogged filter on drain and replaced pressure sensor tests good

Maytag RangeMar 11, 2025St. Cloud, MNTechnician: Brandon

Model MGC5430BDW

Returned with the part, installed the switch assembly, cycled and tested the cooktop is working as it shows, checked for leaks.

“I have found my appliance repair place for life! Brandon was fantastic to work with. Always on time, went far above and beyond in both repairs he completed and taught me some things along the way. I highly recommend!”

Jackie B.
Bosch DishwasherMar 11, 2025Minneapolis, MNTechnician: Nate

Model SHP878ZD5N/01

Dishwasher light flashes but it wont start. Found the upper rack was adjusted higher on one side than the other, and the little black trim pieces on the sides of the dishwasher were folded over themselves. I spoke with the property manager, and let her know that by removing the trim pieces and adjusting the rack, now the upper rack can slide all the way back and it doesnt look lopsided, and the dishwasher runs now.

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