Service History 242 - Omega Force Appliance Repair

We serviced a

KENMORE WASHER

Model 110.21302013

Near Bloomington, Minnesota 55425

Delton

Job Details: 07/17/2024

"Found that the transmission bearings are worn and when in spin mode washer is very loud. Also in diagnostics, actuator/shifter error. Due to costs customer will think about repairs and call back if they want to proceed and get parts ordered.; O-emld tckt"

We serviced a

MAYTAG WASHER

Model LAT8604AAE

Near Minneapolis, Minnesota 55424

Delton

Job Details: 07/17/2024

Replaced timer and belts, tested and washer will now go into spin mode on all cycles. Washer is working good.

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/01

Near Mendota Heights, Minnesota 55118

Hyrum

Job Details: 07/17/2024

"11028084 zeolite container with seal and toolAt this time could not get ring to thread onto the container and seal. It looks like the threads might have been bent at some point during previous installation. Please call warranty company for authorization and then order parts and reschedule.; O-emld tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWNE82SP113TW01

Near Minneapolis, Minnesota 55439

Hyrum

Job Details: 07/17/2024

"38505P brake 735P3 pads203950 washer204253 greaseCustomer says there is two sounds theyre hearing one is a tripping or clicking sound during the spin, and the other is a squeak when it shifts between spin and agitate. Discovered that the grease on the springs had degraded and pull the springs and lubricated them seem to fix the sound. Discovered that the brake was slipping during the agitate, causing the other sound. Going to replace the break and all of the included hardware. Ordered parts from data distributing. Will return on Monday. If we can get parts any faster from factory direct or otherwise please reach out to customer if possible; ordrng 1 38505P (Brake) and 1 735P3 (Pads) and 1 203950 (Washer) and 1 204253 (Grease)"

We serviced a

LIEBHERR++ REF BUILT IN++

Model HCB 2060 INDEX 211 /

Near Minneapolis, Minnesota 55419

Hyrum

Job Details: 07/17/2024

"614323501 bored6108015 icemakerCustomer states that the machine does not making ice and the freezer temperature fluctuates. Discover that the arm on the icemaker was broken. Discovered that the machine was frosted up and it wasnt defrosting properly. Tested and the bar was getting into power to the heater. Tech-support says to replace the board . Please call customer with quote and order parts. Please also order a freezer thermometer just in case.; saved tckt , states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model DFI652

Near Excelsior, Minnesota 55331

Paul

Job Details: 07/17/2024

Replaced drain pump. Verified drain operation and dishwasher operations.

We serviced a

SAMSUNG REFRIGERATOR

Model RF34H9950S4/AA

Near Chanhassen, Minnesota 55317

Paul

Job Details: 07/17/2024

"Customer states top refrigerator section cools fine, but both bottom freezer sections are very warm. Inspected frost pattern on both freezer evap coils, very little frost. FF section has its own sealed system and is fine. Cleaned condenser coil. Tapped into freezer suction line. Found unit running in deep vacuum low on refrigerant. Unable to find refrigerant leak near compressor, condenser, or either evaporator. Charged system with refrigerant, unit is cooling temporarily. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Carver, Minnesota 55315

Kinnon

Job Details: 07/17/2024

Broken side panel on upper rack - ordered kit - checked stock parts in truck not correct - customer approved estimated and scheduled customer - parts ordered Dey ; schdld next appmnt for 7/25 THU !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Eden Prairie, Minnesota 55346

Kinnon

Job Details: 07/17/2024

Confirmed wash motor is not starting defective wash sump assembly. Customer estimate is total repair cost. 436.31. -129 estimate remaining is 307.31 customer is not sure if they want to approve or decline the estimate yet. I will put this in authorization pending. They will call the office.; saved tckt

We serviced a

DANBY REFRIGERATOR

Model DAR044A4BDD-6

Near Minneapolis, Minnesota 55436

Delton

Job Details: 07/17/2024

Replaced cold control, tested and compressor comes on and informed customer to use water and take temperature of water to ensure correct temperatures.Mini fridge is working good.

We serviced a

MAYTAG DRYER

Model SDE3606AYW

Near Eden Prairie, Minnesota 55346

Paul

Job Details: 07/17/2024

Customer stated timer not advancing properly. Tested operations of dryer and timer. All worked as they should.

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBT0

Near Edina, Minnesota 55439

Delton

Job Details: 07/17/2024

"Dishwasher is 24 years old. Found a lot of things going bad with this dishwasher, it is leaking underneath. Leaking from motor, water valve, drain pump. Also soap dispenser door wont close. Upper and lower racks are rusting and prongs are falling off and getting into motor. Heating element is warped. Will need to get autho and check whats covered. Likely not cost effective and some parts are NLA.Dishwasher failure due to normal usage over time.Soap dispenser 8269996 NLA; heating element 8194200 NLA; sump/motor assembly W10782773; drain pump 8268411 NLA; upper rack 8193944; lower rack W10728159; water valve WP8531669; saved tckt"

We serviced a

FRIGIDAIRE WALL OVEN++

Model GCWM3067AFB

Near Edina, Minnesota 55439

Delton

Job Details: 07/17/2024

Replaced microwave switches assembly. Tested and microwave is heating and working good.

We serviced a

GE DISHWASHER

Model GSD3960L00SS

Near Minneapolis, Minnesota 55401

Hyrum

Job Details: 07/17/2024

Customer states that the machine did not drain a couple of times and that the machine is leaking. Customer states that the machine will drain and then the sink will back up. Instructed them that they will need to clear the disposal before they start the machine. Discovered a section of the door gasket had come out of place. Disassemble the door and clipped it back into place and tested. Machine is not leaking anymore. complete

We serviced a

MAYTAG WASHER

Model MAV4755AWW

Near Bloomington, Minnesota 55438

Delton

Job Details: 07/17/2024

Found that the drain pump is bad and making grinding sound. Also belt and hinge are worn. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 WP35-6780 (DRAIN PUMP ON) and 1 WP21352320 (BELT) and 1 WP35-2044 (Hinge)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Elk River, Minnesota 55330

Matt

Job Details: 07/17/2024

TEMP ON OVEN IS NOT CORRECT - WOULD LIKE IT CALIBRATED - KNOBS POP OFF EASILY. Customer said its about 25F on the cool side and if they turn oven up 25F it seems to cook normal. Started oven at 350F and after 3 cycles it was averaging about 370F. Oven is actually 20F hotter than the set temp. I adjusted the calibration +5F per customer and showed customer how to recalibrate if they need to. Customer is going to order new knobs.

We serviced a

SAMSUNG WASHER

Model WF45R6100AP/US

Near Hopkins, Minnesota 55343

Paul

Job Details: 07/17/2024

"Found noisy during spin cycle and leaks water. Found left counterweight fell off and broke outer tub, causing the noise and leaks. Will quote repair. ; saved tckt"

We serviced a

SPEED QUEEN WASHER STACKED++

Model LTEE5ASP175W01

Near Minnetonka, Minnesota 55345

Kinnon

Job Details: 07/17/2024

Replaced heater core assembly with heater kit all test good

We serviced a

ASKO++ DISHWASHER

Model D5654XXLHS/TH

Near Hopkins, Minnesota 55305

Kinnon

Job Details: 07/17/2024

Found dishwasher with no fill error pulled dishwasher found water valves on on waterline popped in the off position turned on water valve on water line tested dishwasher fill normally washes normally

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAE2743BQ0

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 07/17/2024

And the machine through full cycle, and checked for any indications of any issues that could cause the streaking and did not find any. Unable to replicate failure.

We serviced a

KENMORE WASHER

Model 110.29852991

Near Saint Paul, Minnesota 55108

Hyrum

Job Details: 07/17/2024

On arrival discovered a bad motor coupling. Replaced with new part from truck stock contested. Machine seems to be working properly now.; used 1 285753A (DD COUPLER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Saint Paul, Minnesota 55103

Hyrum

Job Details: 07/17/2024

"On arrival discovered that the door gasket was torn very badly. Machine was already defrosted, but customer says it was causing frosting pattern right around the door. Need to replace gasket. Will return on Tuesday.; ordrng 1 DA97-05557Y (Gasket)"

We serviced a

FRIGIDAIRE DISHWASHER

Model PDSH4816AF0A

Near Lake Elmo, Minnesota 55042

Aaron

Job Details: 07/17/2024

"The middle rack guides of the dishwasher are bowed and do not move. Theres not any adjustment to be made, replacing the left and right roller assemblies is the only corrective action.808092517 left hand roller, 808092518 right hand roller ordered. ; ordrng 1 808092518 (Right hand roller) and 1 808092517 (Left hand roller)"

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Minneapolis, Minnesota 55445

Adam

Job Details: 07/17/2024

Unit not heating. Opened up unit and tested heat element. Heat element tested bad. Ordered heat element and rescheduled for Monday ; ordrng 1 DC97-14486ADNS (HEATER ASSEMBLY - USE DE486A)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Blaine, Minnesota 55434

Adam

Job Details: 07/17/2024

Ice maker was not harvesting. Complaint was ice maker intermittently not working. Replaced ice maker

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near New Brighton, Minnesota 55112

Adam

Job Details: 07/17/2024

"Costumer complaint. Compressor was getting hot. Customer found the condenser fan not working. He cleaned back there then the fan started to work. Compressor seams to be running normal now. Also brought up about a hammering noise. Found in test mode the icemaker is making the noise. Compressor was quiet. Unit has been cooling properly the whole time. Never had soft items in the freezer. Recommended customer get condenser fan replaced. Customer approved repair. Customer to call back when they are back in town from vacation to schedule appointment.; ordrng 1 4397620100 (Condenser fan), states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, Minnesota 55428

Adam

Job Details: 07/17/2024

Unit wasnt draining. Opened unit and tested drain pump for voltage. Pump receiving proper voltage. Replaced pump, unit now operating as it should.

We serviced a

GE DRYER

Model GFD85GSPNRS

Near New Richmond, Wisconsin 54017

Aaron

Job Details: 07/17/2024

The dryer door was broken during delivery, so I swapped the damaged door for a brand new assembly sent from the manufacturer. Double checked my install was sound and found no heat in the drum during a timed dry cycle. I slid the dryer out and found that the supply valve was in the off position, so I opened it with the customers approval ave fan another timed dry cycle. The dryer heats, tumbles ave provides air flow. Good for normal, everyday use.

We serviced a

GE DISHWASHER

Model GDF610PMJ4ES

Near Maple Grove, Minnesota 55311

Paul

Job Details: 07/17/2024

Found unit unresponsive. Verified power to controller. Diagnosed controller and user interface not communicating properly. Replaced controller and user interface. Set dip-switches on UI. Start and verify operations.

We serviced a

LG REFRIGERATOR

Model LMXS28626SH.ASTCNA1

Near Annandale, Minnesota 55302

Paul

Job Details: 07/17/2024

"Found fan not running, drier plugged. Replaced fan assembly. Ran fans in test mode. Replaced plugged drier, evacuated and recharged. Started. Fans ran for a few minutes. Will check back on customer. ; saved tckt"

We serviced a

KENMORE WASHER

Model 110.20022013

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 07/17/2024

Returned with the part, removed the cover and installed the new valve. Cycled and tested the washer now fills with water.

We serviced a

LG REFRIGERATOR

Model LSC27925ST

Near Shakopee, Minnesota 55379

Delton

Job Details: 07/17/2024

Found that the water resivour waterline is brittle and cracking on back of refrigerator. Also ice maker cycles and when filling overflows the ice maker tray and leaks. Customer approved estimate. Ordering parts and rescheduling. (House is being sold and closed when I come back. Collecting payment now and nothing is due when I come back with parts)Note: water and ice were not being use so there is no water damage to anything.

We serviced a

SAMSUNG DRYER STACKED++

Model DVE45R6300V/A3

Near Minnetonka, Minnesota 55305

Adam

Job Details: 07/17/2024

Complaint to dryer not tumbling. Disassembled and found that the motor is not tumbling getting correct voltage to the motor. Tried to remove the blower wheel to see if we could just get a motor cannot we have to get a assembly because blower wheel is stuck on. Quoted for blue book customer approved and rescheduled customer.; ordrng 1 DC93-00101N (MOTOR ASSM)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Dayton, Minnesota 55327

Adam

Job Details: 07/17/2024

Installed part from last diagnosis. Unit is now heating properly

We serviced a

WHIRLPOOL DRYER

Model WED7500GWV0

Near Otsego, Minnesota 55330

Adam

Job Details: 07/17/2024

Customer dryer not heating. Opened up unit. Tested element and it tested bad. Quoted customer for repair and customer approved. Greased wheels, vacuumed unit and installed heater. Unit now working properly.

We serviced a

SAMSUNG DRYER

Model DVG45A6400W/A3

Near Hudson, Wisconsin 54016

Aaron

Job Details: 07/17/2024

"The customers dryer tumbles and has air flow but doesnt heat. The high limit thermistors test good, continuity present, the idler belt pulley is sturdy and in place, the belt itself too. The defective part that is keeping the dryer from heating is the ignition device, theres no continuity and is receiving 120 volts. I ordered from Marcone and will return 7/23/2024 to repair.; ordrng 1 DC47-00022A (GLOW IGNITER)"

We serviced a

LG WASHER STACKED++

Model WKEX200HBA

Near Monticello, Minnesota 55362

Matt

Job Details: 07/17/2024

"I dont have any parts. I called and talked to Dana and they were never ordered. Im ordering the door bellow and dispenser assembly, but cant find the drawer part number AGL77376803. Dana can you find this drawer and reschedule the customer. I need 4 hours for this repair. ; ordrd 1 ACZ74070513 (Dispenser assembly) and 1 MDS66290824 (Bellow), states that autho needed"

We serviced a

GE REFRIGERATOR

Model GTS17DTNFRWW

Near Richmond, Minnesota 56368

Brandon

Job Details: 07/17/2024

Customer stated the unit was making noises, found it was the evaporator fan in hitting the back cover, was able to get the fan from hitting, there was only one bumper on the side of the fan, reversed one of the grommets, got the fan motor tight not it is not moving.

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24SAX9-N

Near Lake Elmo, Minnesota 55042

Hyrum

Job Details: 07/17/2024

"Well, cleaning the pump and filter last time I didnt get the rotor clip in correctly. Causing it to vibrate. Clip it in and tested machine sounds much better now. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US6B

Near Shakopee, Minnesota 55379

Kinnon

Job Details: 07/17/2024

Tested dishwasher on site unable to duplicate any obvious problems with dishwasher heater tested good at 17 ohms. Client states glasses and plates are hot at end of cycle possible week wash motor and or control board problem with heater ordered control and wash motor. This unit is under manufacture warranty. Scheduled customer.; ordrd 1 5304519906 (Wash motor) and 1 5304535630 (Pcb control)

We serviced a

SAMSUNG WASHER STACKED++

Model WF45R6300AV

Near Minnetonka, Minnesota 55305

Adam

Job Details: 07/17/2024

"Unit not running found water in the unit and not draining. Removed the water and filter to the pump. Nothing in the pump but the propeller is damaged and not draining. Quoted for new drain pump. Owner approved. Ordered and rescheduled ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DC97-20621A (PUMP, DRAIN ASSM)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Somerset, Wisconsin 54025

Aaron

Job Details: 07/16/2024

The customers dryer is not drying clothes. It will heat and it will create airflow, but it does not tumble. I opened the cabinet and found that the belt was shredded. The idler pulley wheel was out of place and there was a broken spindle head on the motor. Repaired.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EWH2

Near Coon Rapids, Minnesota 55433

Adam

Job Details: 07/16/2024

"Complaint is unit not washing properly also dispenser not dispensing correctly. Found that the wash motor wasnt kicking on even though it was getting 120 V. Also found out the dispenser is jamming up and not opening. Will need new dispenser and sump assembly quoted blue book and rescheduled customer.; ordrng 1 WPW10605057 (SUMP ASSM WITH SEAL), ordrd 1 W10861000 (DISPENSER ASS. TALL TUB)"

We serviced a

SPEED QUEEN DRYER

Model ADGE9RYS117TW01

Near Blaine, Minnesota 55434

Adam

Job Details: 07/16/2024

"Complaint is unit not drying properly and snagging clothing. Found that the back heat cover had some melted pieces on there and was very sharp and would be tearing and snag clothing if rubbed against it see photos. Also for heating wise, they have a long vent, but was getting about 16 mph out the vent. Took temps and was getting on high about 220 which is a gas dryer they said that is good. Customer just did a load and had the dryness level on near dry. Explain to customer to make sure its on full dry because on the auto sense it will leave it a little bit damp if not. And I also could try the time dry to make sure its drying up properly. Ordered cover and rescheduled customer.; ordrd 1 D518524 (Heat cover)"

We serviced a

ZLINE++ RANGE

Model RA36

Near Minneapolis, Minnesota 55418

Dakota

Job Details: 07/16/2024

Replaced high limit thermostat and operating thermostat, tested unit, oven now heating.

We serviced a

LG REFRIGERATOR

Model LFXS26596S.ASTCNA1

Near Hastings, Minnesota 55033

Hyrum

Job Details: 07/16/2024

On arrival tap, the low side of the system discovered that it was at about 30 pounds higher than it shouldve been. Indicating a failed compressor. Evacuate the system and replace the compressor. Evacuated the system and replace the refrigerant. Tested machine seems to be cooling right now.

We serviced a

MAYTAG DISHWASHER

Model MDB7851AWB

Near Cottage Grove, Minnesota 55016

Hyrum

Job Details: 07/16/2024

"W10169324 control99003147 roller x399002633 thermostatCustomer states the control will not turn on, before it failed it washed poorly, and the upper rack is falling off. Discovered a bad controller, the upper rack wheels have broken off, and an open heater thermostat. Please order these parts. ; O-emld tckt"

We serviced a

UNKNOWN DISHWASHER

Model UNKNOWN

Near Roseville, Minnesota 55113

Dakota

Job Details: 07/16/2024

"Arrived, tried lock box code, not working after 3-4 attempts lockbox shut down and would not allow further trys, called property manager, did not answer. ; saved tckt"

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TW01

Near Minneapolis, Minnesota 55446

Nate

Job Details: 07/16/2024

Replaced bad heater assembly and thermostat. Checked vent to make sure it had good air flow. Theres a 2x4 under deck right in front of vent and it had a big clump of lint built up between the 2x4 and vent. I cleaned all the lint out so that air flow isnt impeded again. Told customer they will want to move that wood thats attached to the deck. Cleaned lint out. Now timer advances. Previous high limit and thermostat were bad.

We serviced a

VIKING++ VENT HOOD

Model VRHW36

Near Hopkins, Minnesota 55305

Nate

Job Details: 07/16/2024

Light over the past five years has been getting more flaky. I took panel down and took apart light switch, and cleaned all the grease out of that. Also cleaned grease out of the end pieces that hold in the light. They were not making good contact. I put light back in and now it comes on great.

We serviced a

SUBZERO++ REF BUILT IN++

Model 511

Near Saint Paul, Minnesota 55102

Dakota

Job Details: 07/16/2024

Cx states water and ice formation in FF section and FZR will intermittently stop cooling. Fzr operating to spec during visit, no excess frost on evap, fan and sealed system for fzr working, FF defrost drain clogged causing ice in ff section. Removed ice and cleaned drain with steamer and pipe cleaner, informed Cx that possible insulation issues exist due to age insulation voids can cause draining issues, no fix for that if thats the case. Cleaned condenser.

We serviced a

AMANA RANGE

Model AGRA230BAW0

Near Buffalo, Minnesota 55313

Paul

Job Details: 07/16/2024

Tested operations of range. Oven lights, cycles on and off normally. Watched cycle on and off 8 times, all normal.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VB1

Near Saint Paul, Minnesota 55105

Dakota

Job Details: 07/16/2024

"Cx states freezer door not closing properly and ff section too cold freezing items on all shelves, no issues with fzr door, operating as designed, showed and explained door catch mechanism to Cx. Recommend replace control board, temp sensor and potentiometer, Explained theory and operation of top freezer fridge to Cx to avoid recalls for loading reasons. ; ordrd 1 5304528823 (Control board) and 1 5304522320 (Thermistor and potentiometer, wire harness)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SG/AA

Near Minneapolis, Minnesota 55407

Dakota

Job Details: 07/16/2024

Repaired wire harness in door.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS6B

Near Minneapolis, Minnesota 55408

Dakota

Job Details: 07/16/2024

has no lights no power, found outlet under sink not working, unit turns on when plugged into other outlet. Ran test cycle all functions ok no leaks

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VSA

Near Brooklyn Park, Minnesota 55444

Adam

Job Details: 07/16/2024

We serviced a

FRIGIDAIRE DISHWASHER

Model DSH450LAF

Near Inver Grove Heights, Minnesota 55076

Aaron

Job Details: 07/16/2024

"I installed the new turbity sensor and drain pump assembly. Plugged the unit back into power and turned water on, I started a rinse cycle, the machine filled with water and sent pressure through the wash arms, but when I attempted to drain the machine with the cancel button, nothing happened, I attempted to begin a different wash cycle and power was traveling to the drain pump but again the pump wasnt moving any water. I thought the main power control board may be at fault but power is traveling to needed components. Im reordering the drain pump and trying again.A00044324 drain pump; schdld next appmnt for 7/22 MON !"

We serviced a

LG REFRIGERATOR

Model LMXS30796D.ASBCNA0

Near New Richmond, Wisconsin 54017

Aaron

Job Details: 07/16/2024

"EBG60663237 start device neededACG73645004 condenser coil neededThe compressor has a low side service valve and the drier filter has a high side service valve, pressures were almost equalized but with the compressor running thats not a good sign. I recovered the refrigerant ave pressurized the sealed system to inspect for leaks, found none. Someone has brazed the discharge line to the condenser coil, done a long time ago, its evident that lots of heat and silver were used, due to the condition of the discharge line, theres not enough room to attach it to the new compressor, I will order one. The compressor start device has also been altered, the power supply harness to the compressor is held together with wire nuts, Im also ordering a replacement for it. Im scheduling the follow up for 4 time windows due to lack of room in the kitchen and the amount of work required, main PCB board will accept the software update.; schdld next appmnt for 7/22 MON !"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Plymouth, Minnesota 55442

Adam

Job Details: 07/16/2024

Customer complaint unit tripping gfi and also lid isnt locking. Found that the plug isnt fulling connecting to the lid lock. Reinstalled tested unit is working properly. Next replaced gfi kit. Tested on spin cycle worked properly with tripping breaker

We serviced a

ILVE++ RANGE

Model UPDN100FDMP/MX

Near Cold Spring, Minnesota 56320

Brandon

Job Details: 07/16/2024

"Customer states the burners are not working correctly as the my should. Only got the back left burner to work. Disassembled and found the front right burner had burned the wires serving the burners. The stainless top on the right side is scratched. Will need all new igniters, stainless top, customer wants to know if the front right burner can be replaced. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Otsego, Minnesota 55362

Matt

Job Details: 07/16/2024

"REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-FRIDGE LEAKING WATER FROM THE FILTER. Found the water line on the back of the filter housing is cracked. Parts on order. Customer needs a am timeframe before 11am. ; ordrd 1 242220126 (Water line) and 1 242220119 (Water line)"

We serviced a

ROPER REFRIGERATOR

Model RT21AKXK006

Near Buffalo, Minnesota 55313

Paul

Job Details: 07/16/2024

Plugged refrigerator in and tested operations. Owner says tenants say unit doesnt cool always. Found and cleaned plugged condenser coil. Verified sealed system operation and defrost system. Recommend running it for a couple days now that the condenser is clean. If problems persist, recommend replacing cold control. Informed customer, he may replace himself.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Elk River, Minnesota 55330

Matt

Job Details: 07/16/2024

FREEZING UP. Customer said its freezing almost everything in the FF compartment. FF compartment is 30F and freezer is 1F. The compressor is extremely hot as well as the yoder loop. The condenser fan is running. I put refrigerator into test mode and all sensors passed. Damper is opening and closing. I removed the evaporator cover and theres just a really light coating of frost on the evaporator. I defrosted evaporator and after 20 minutes its completely frosted over. The condenser coils are completely plugged with hair and dust. Customer cleaned off coils. Refrigerator is testing good except the FF temperatures. I cant pinpoint what exactly is causing it. I recommend customer give the refrigerator 24 hours and if its still too cold that I would recommend replacing the diffuser and sensor. Customer said its still too cold and approved installing parts. Installed new diffuser and it came with the sensor so I didnt need the one I had. Refrigerator is now fixed.

We serviced a

BEKO RANGE

Model PRGR3455055

Near Minneapolis, Minnesota 55419

Dakota

Job Details: 07/16/2024

Igniter insulation worn repaired wire situation and adjusted surface burners. Unit repaired.

We serviced a

GE DISHWASHER

Model GDT645SYN8FS

Near Minnetonka, Minnesota 55305

Nate

Job Details: 07/16/2024

Replaced bad pressure sensor. Runs great now. No charge since it was still under our warranty for last repair.

We serviced a

LG REFRIGERATOR

Model LFX28968ST/06

Near Minneapolis, Minnesota 55410

Dakota

Job Details: 07/16/2024

No cool fridge and fzr. No frost on evap. Checked low side operating pressure -20inhg unit has low side leak. Needs Tca38151706 compressorADL73762004 evapAGR75874401 heat exchanger ; ordrd 1 ADL73762004 (Evaporator) and 1 AGR75874401 (Heat exchanger) and 1 Tca38151706 (Compressor)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS4

Near Anoka, Minnesota 55303

Matt

Job Details: 07/16/2024

DOOR IS LOOSE. Found the door is separating. The bracket on the outer door panel is broken. Quoted customer $507. to install new door. Customer approved repair. Part on order. ; ordrd 1 W11038380 (DOOR PANEL)

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA-00

Near Minneapolis, Minnesota 55401

Dakota

Job Details: 07/16/2024

Water leaking under drawers in ff section. Drain tubes clogged ; used 1 (DRAIN KIT) from stock

We serviced a

LG REFRIGERATOR

Model LRMDC2306S/01

Near Dayton, Minnesota 55327

Matt

Job Details: 07/16/2024

MIDDLE DOOR FLAP THAT OPENS AND CLOSES IS NOT CLOSING PROPERLY. Found the right door just needed to be adjusted so the mullion lines up. I adjusted door and now its working perfectly. Refrigerator is now fixed.

We serviced a

SAMSUNG DRYER

Model DVE45N53000W/A3

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 07/16/2024

Customer states the unit was not heating. Checked and found the heat element was not working correctly. Quoted the customer for repair, customer approved. Vacuumed out the unit, lubed the rollers, installed the new heat element, cycled and tested Malik sure it was heating, checked the vent speed 15 mph on the outside.

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFT

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 07/16/2024

Customer states the oven wont ignite. Pulled out the lower drawer, tested the igniter found the amp draw was low, customer approved new igniter, replaced cycled and tested the oven now starts as it should.

We serviced a

ASKO++ DISHWASHER

Model D5536 XXL

Near Orono, Minnesota 55356

Adam

Job Details: 07/16/2024

Installed new drain hose and air guide from last diagnosis. Once installed tested everything is working properly. No leaks also for the drain.

We serviced a

FRIGIDAIRE MICROWAVE

Model GMOS1962AFA

Near Otsego, Minnesota 55374

Matt

Job Details: 07/16/2024

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV03

Near Maplewood, Minnesota 55109

Hyrum

Job Details: 07/16/2024

809069207 fan motor Upon arrival, customer states that machine has had no issues cooling, but makes a high-pitched squealing sound sometimes. Put the machine into diagnostic mode to isolate the source of the sound and found it to not be the compressor button that the evaporator fan. Opened it up and discovered that one of the sound cancellation rubber boots on either end of the fan was installed backwards possibly reinstalled and put it all back together and did not hear the sound any longer. If the sound comes back, please order the fan motor. Complete

We serviced a

AMANA REFRIGERATOR

Model A8TCNWFAW02

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 07/16/2024

Upon arrival, customer states that they fridge is very warm in the freezer is cooling but not quite frozen. discovered ice had built up around the air duct and around the fan preventing the evaporator fan from spinning. Defrosted the machine and tested. Airflow seems to be significantly better now.

We serviced a

GE RANGE

Model JB910BK6BB

Near Osseo, Minnesota 55311

Adam

Job Details: 07/16/2024

"Complaint is flashing display. Customer unable to use display. Attempted to power cycle unit, did not resolve issue. Visually inspected control board, no obvious damage or burnouts. Control board is bad. Part listed NLA at our sources. Please try to find WB27T10810 and contact customer with information. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model PGCS1PJYASS

Near Minnetonka, Minnesota 55345

Nate

Job Details: 07/16/2024

Water spraying from shut off valve behind the fridge. Called customer and let them know we could remove the valve and replace with a coupling. They approved. I replaced the valve and used towels to dry up as much water as I could get to. No more standing water. I left the broken shut off on the counter top. Recommended blowing fan towards the underside of fridge. ; used 1 ( JG CONNECTOR) from stock

We serviced a

GE DISHWASHER

Model GDF650SMVES

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 07/16/2024

Customer stated the unit would not start just keeps beeping. Checked and replaced the door latch. The unit would start and operate, found after trying to clear the 29 minutes the unit would not shut off or clear the 29 minutes. Replaced the board. The issues went away after replacing the board.

We serviced a

WHIRLPOOL DRYER

Model WED7500GWO

Near Saint Bonifacius, Minnesota 55375

Paul

Job Details: 07/16/2024

Tenant stated dryer was noisy. Found faulty idler wheel and unit packed full of lint. Kristin approved repair. Replaced idler wheel, oiled bearings and wheels. Vacuumed out bottom of dryer. Verified operations. ; used 1 (IDLER PULLEY) from stock

We serviced a

ASKO++ DISHWASHER

Model D5534

Near Excelsior, Minnesota 55331

Paul

Job Details: 07/16/2024

"Found tub seal leaking causing cabinets to swell. Cabinets in need of repair before unit can be pulled out. Will quote new tub seal, can be installed anytime, definitely needed before using in new cabinets."

We serviced a

ELECTROLUX WASHER

Model ELFW7637AT1

Near Saint Michael, Minnesota 55376

Matt

Job Details: 07/16/2024

"WASHER ISSUES, DOOR, DOOR NOT CLOSING-DOOR NOT CLOSING PROPERLY. This has been an issue and I think replacing the bellow will fix it. Part on order. Please schedule me 2 hours. ; ordrd 1 5304505004 (Bellow)"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD605I

Near Maple Grove, Minnesota 55311

Adam

Job Details: 07/16/2024

"Installed from last diagnosis now the motor is running properly and draining properly but unit is still not shutting quite properly. Its like the hoses are getting stuck behind the unit. The hoses are kind of kinked up. Customer stated that the owner before and never used the drawer below and its always been like this, but if you run the cycle without pushing the door shut completely, it will leak cause its not sealing probably. Drain hose 510852Link support 528437; states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INSS03

Near Loretto, Minnesota 55357

Paul

Job Details: 07/16/2024

Replaced ice chute door. Door opening is now sealed properly. Tested ice and water dispenser - OK.

We serviced a

LG DRYER STACKED++

Model DLG3744S

Near Hanover, Minnesota 55341

Paul

Job Details: 07/16/2024

Customer states dryer is noisy. Found noise due to faulty back rollers and idler wheel. Replaced back rollers and idler wheel. Vacuumed out lint. Start and verify operations - ok. Dryer sounds great again. ; used 1 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Sartell, Minnesota 56377

Brandon

Job Details: 07/16/2024

Customer states the unit just makes a buzzing sound and does not drain, tried to get the unit to drain and it will not drain, would not drain diagnostic mode. Vacuumed out the water, gave customer a price on a new pump, customer approved, installed cycled and tested the unit now drains as it should recalibrated. ; used 1 (DRAIN PUMP) from stock

We serviced a

SAMSUNG DRYER

Model DV220AGW/XAA

Near Rice, Minnesota 56367

Brandon

Job Details: 07/16/2024

Customer stated the unit was making noises. Disassembled and found the idler pulley starting to lock up. There was a rattle in one of the baffles. Quoted the customer repair, customer approved. Removed and replaced the idler assembly, vacuumed out the unit checked the drum rollers cleaned and lubed. Checked the belt, cleaned unit with a vacuum. Put back together, cycled and tested the noise is gone.

We serviced a

BEKO REFRIGERATOR

Model BFFD362488

Near Minneapolis, Minnesota 55424

Nate

Job Details: 07/16/2024

"Has been buzzing loudly. Found all fans running, but compressor is scalding hot. Alcove its in doesnt give it enough room to breathe. Also, E8 error (icemaker isnt connected) and water drips from the water dispenser. Freezer is 13 degrees. 41 degrees in fresh food section. Please call customer back with quote for compressor replacement. Also, they are not fans of the fridge and with the alcove its going to continue to cause cooling issues/undue stress on compressor, they will most likely replace fridge. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Albertville, Minnesota 55301

Matt

Job Details: 07/16/2024

SOCK STUCK IN BLOWER. Found a sock was rapped around the blower wheel. Removed sock and vacuumed out blower wheel and bulkhead. Reassembled and tested. Dryer is working great. Dryer is now fixed.

We serviced a

LIEBHERR++ REF BUILT IN++

Model 0922683-09

Near Minneapolis, Minnesota 55419

Nate

Job Details: 07/16/2024

"Over frosting and freezing up in freezer. Called tech support and we verified that the defrost works and compressor and fans work. Needs new sensor, and for that sensor to be relocated to upper right side. 3 inches from upper right. Can someone please call customer with quote and then schedule return visit? Parts 9590206 and 7439221. ; saved tckt"

We serviced a

FRIGIDAIRE WALL OVEN++

Model PCWS3080AFB

Near Andover, Minnesota 55304

Nate

Job Details: 07/16/2024

Sensor did not fix issue. Found the main pcb charred. Ordered new board. Customer also requested new knob 5304532090 but I cant find anyone who has it. It is scratched. DW can you try and find one and order it for when I return?; ordrd 1 5304536397 (Main pcb)

We serviced a

LIEBHERR++ REFRIGERATOR

Model HCB2092

Near Prior Lake, Minnesota 55372

Dakota

Job Details: 07/15/2024

Cx state weak cool in top fzr drawer and no ice. On arrival found ice formation on evap cover. Removed evap cover and found excess ice formation on top of evap near fan and evap temp sensor detached from evap, wire for evap sensor too short to reach evap. Called tech support, confirmed ok to lengthen wire to allow sensor to be placed in proper position. Soldered and heat shrinked wires to sensor and clipped in proper location. Reassembled unit and verified evap sensor reading temps. Instructed Cx to wait 48 hours for ice production.

We serviced a

LG REFRIGERATOR

Model LFC22770ST/06

Near South Saint Paul, Minnesota 55075

Dakota

Job Details: 07/15/2024

Unit not cooling, found compressor unplugged from wire harness, plugged compressor in, unit now cooling

We serviced a

GE WASHER

Model HTWP1400F1WW

Near Saint Paul, Minnesota 55104

Dakota

Job Details: 07/15/2024

"Unit will fill and then do nothing rest of cycle intermittently, found magnetic door switch intermittently not closing, recommend replace door switch, unit also has worn bearings causing noise in spin. Cx paid diagnostic and wants to consider additional repairs. Unit needs WH12X10334"

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW01

Near Hudson, Wisconsin 54016

Aaron

Job Details: 07/15/2024

I removed the defective drive motor and all accompanying hardware. Installed new drive motor and transferred hardware to it. Plugged the washing machine in, filled it with water, allowed it to agitate and spin/drain. The washing machine is fully functional and ready for normal, everyday use.

We serviced a

LG REFRIGERATOR

Model LFXS26973D.ASBCNA1

Near Avon, Minnesota 56310

Brandon

Job Details: 07/15/2024

Customer stated there was an ice buildup in the back of the freezer. Removed the drawers and door. Found what looked like the ice maker overfilling. There was frost buildup in both fans.removed the back cover and let it thaw out. Checked the valve and found it was the wrong part. Installed the back cover and one of the fans were making noise, put the new cover in the noise went away. Installed new icemaker and checked twice making sure it didnt overflow with water. Unit is operating as it should.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Woodbury, Minnesota 55129

Aaron

Job Details: 07/15/2024

I replaced one fresh food light, verified that all lights were lit. I replaced the directional water solenoid valve behind the water reservoir that sends supply to the ice maker and water dispenser. Tested the new part and water flow has been restored to the in door water dispenser.

We serviced a

GE REFRIGERATOR

Model PWE23KSKBSS

Near Minneapolis, Minnesota 55415

Dakota

Job Details: 07/15/2024

Instructed Cx on installing drawers and reinstalled rod for rails in fzr

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/24

Near Minneapolis, Minnesota 55441

Adam

Job Details: 07/15/2024

"Door sometimes opening some times not. Called tech line and recommend to replace door opening guides. They have a spring to push door opening. Ordered parts. Customer will call in to schedule. ; ordrd 1 10005917 (Door openin guides), states that autho needed"

We serviced a

SAMSUNG WASHER STACKED++

Model WF42H5000AW/A2

Near Brooklyn Park, Minnesota 55443

Adam

Job Details: 07/15/2024

Customer complaint cant select different cycles. Found the dial/knob is broken. DC97-18058B part is showing unavailable. Please do a parts search for home owner. ; saved tckt

We serviced a

ELECTROLUX WASHER STACKED++

Model EFLS627UIW0

Near Maple Grove, Minnesota 55369

Adam

Job Details: 07/15/2024

Installed part from last diagnosis. Once installed tested to test mode, everything is working properly without leaks.