We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFMG627UTT0
Near Maple Grove, MN 55369
Seth
Job Details:
09/22/2021
"Dryer is loud. Failed blower was found. I quoted customer and tried to reschedule for repair but she became agitated, argumentative, condescending, belligerent, and unmanageable. I refused service I will not go back to the site or this location. The contact/decision maker on site made it an unsafe work environment.; O-emld tckt"
We serviced a
AMANA RANGE- GAS
Model AGR5715QDW
Near Elk River, MN 55330
Matt
Job Details:
09/22/2021
"Customer complaint is, OVEN WONT REACH TEMP. Inspected and tested. Oven is heating great. I watched oven cycle for over 40 minutes and it was working great the whole time. I even tried 400F and it was working great. Oven is operating normal for me."
We serviced a
GE DRYER- GAS
Model GTDP300GM0WS
Near Eden Prairie, MN 55347
Delton
Job Details:
09/22/2021
Found that gas coils are bad an not turning on gas. Customer approved estimate. Replaced gas coils and cleaned out inside dryer of lint build up. Tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8300SW1
Near Minneapolis, MN 55428
Seth
Job Details:
09/22/2021
The dryer is not heating because the exhaust is blocked , the cust needs to have the vent cleaned.
We serviced a
SAMSUNG STACKED WASHER
Model WF350ANW/XAA
Near Minneapolis, MN 55424
Nate
Job Details:
09/22/2021
Not draining. Confirmed a bad pump. Also bearing going bad. Customer will be buying a new washer as this is 11 years old and needed repairs are expensive.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC51IS5
Near Osseo, MN 55311
Seth
Job Details:
09/22/2021
Refrigerator and freezer get warm. Customer will power cycle the unit and it will typically begin cooling. I found two service bulletins for this make and serial number. They re-designed the air tower and there is an obvious defrost issue due to bad software. Spoke with customer if he wants repair he will reach out to us.
We serviced a
KITCHENAID DISHWASHER
Model KUDR02FSSS3
Near Osseo, MN 55311
Seth
Job Details:
09/22/2021
Burned control board. Power shut off at the breaker. Part is on order.; pckd up 1 WPW10084141 (Pcb)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BW2
Near Rogers, MN 55374
Matt
Job Details:
09/22/2021
"Customer complaint is, GASKET AROUND OVEN DOOR BROKE & UNIT STOPPED HEATING MIDWAY THROUGH A PIZZA. WON'T GO PAST 190. Inspected and tested. Found the ignitor has failed. Also the door gasket is ripped and falling off. I installed new ignitor and tested. Oven is heating great. Gasket is on order. ; used 1 5303935066 (FLAT IGNITER) from stock, ordrd 1 WPW10535778 (Door seal)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE300VW11
Near Saint Michael, MN 55376
Matt
Job Details:
09/22/2021
"Customer complaint is, ERROR CODE F70, JUST BEEPS. Inspected and tested. Found the bearing has failed and its grinding when the drum spins. Also the main board has failed. Washer needs to be replaced."
We serviced a
AMANA DRYER- GAS
Model LG8319W2
Near Wayzata, MN 55391
Seth
Job Details:
09/22/2021
Dryer does not tumble. I found the motor is found and will need to be replaced. Part is on order.; pckd up 1 D511629P (Motor) and 1 56000 (Blower)
We serviced a
GE REFRIGERATOR
Model GSS20IEPHBB
Near Otsego, MN 55301
Matt
Job Details:
09/22/2021
"Customer complaint is, FREEZER NO FREEZING- FRIDGE TOP PART NO COOL- BOTTOM PART OF FRIDGE FREEZES FOOD. Inspected and found the evaporator fan has failed. I defrosted evaporator and watched it frost back over and after 20 minutes it was only frosted over about 50 percent. Sealed system is failing. I installed new evaporator fan, but told the customer that they will need to replace the refrigerator next time they have problems and not call it in because there not going to cover any more repairs on this refrigerator. ; used 1 WR60X10185 (DV EVAP MOTOR) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV520AGP/XAA
Near Shakopee, MN 55379
Delton
Job Details:
09/22/2021
"Found that dryer vent is clogged, tested dryer with vent disconnected and connected and big difference which tells me that dryer vent needs to be cleaned. If problem continues after vent is cleaned, thermistor and cut off needs to be replaced. Also recommended idler pulley be replaced as is a common issue and is currently the old style. Customer will think about it and call back if they want to proceed. Total estimate for repair is$280.12"
We serviced a
MAYTAG WALL OVEN- ELECT
Model MMW9730AS00
Near Chaska, MN 55318
Phillip
Job Details:
09/22/2021
The microwave lights do not work and the cooling fan does not work. I replaced the microwave control board. Everything is working good now.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/22/2021
The control board was the wrong one. I ordered another kit. ; ordrd 1 W10818296 (Board kit) and 1 W10818296 (Board kit)
We serviced a
HOTPOINT DISHWASHER
Model HDA3540N20S
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/22/2021
The dishwasher was dead. I found a switch on the wall that powers the dishwasher. The switch was off. I turned the switch on and now it works.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW1
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/22/2021
Soap scum building up in the outer drum. I showed the customer where the soap scum was. I advised her to clean it several times with dishwasher detergent.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25DQXBW00
Near Osseo, MN 55311
Phillip
Job Details:
09/22/2021
The fresh food section is not cooling well. I found the evaporator has a low frost pattern. The system uses r12. I advised the customer to buy a new fridge.
We serviced a
LG DISHWASHER
Model LDS5774ST
Near Burnsville, MN 55337
Delton
Job Details:
09/22/2021
"Found that dishwasher drain pump is bad. Customer approved estimate. Replaced dishwasher, tested and dishwasher now drains and is working good.; pckd up 1 Abq73503004 (Drain pump)"
We serviced a
BOSCH MICROWAVE
Model HMC80252UC/03
Near Edina, MN 55410
Nate
Job Details:
09/22/2021
"Dead. Found a bad fuse. Replaced, runs and heats great now. Most likely happened from slamming door.; used 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
GE DISHWASHER
Model PDT760SIF0II
Near Minneapolis, MN 55426
Nate
Job Details:
09/22/2021
"Not drying dishes and has a broken detergent dispenser. Found dispenser at V and V. DW can you please order that WD12X21055 and call customer to schedule return visit for repair? Quoted customer for flood sensor (its bad) heater tested good, and the detergent dispenser. ; ordrd 1 WD21X10519 (Flood sensor)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Plymouth, MN 55446
Nate
Job Details:
09/22/2021
"Customer said a few times the dishwasher has stopped and flashes a light, usually 5 or 6 minutes into the cycle. But one time an hour into it. When I try and jiggle the door while its running, it doesnt stop. The lock seems good. I cant get it to fail for me. Ran for one hour, no error codes. Customer said they were pressing reset but not closing the door after. Runs great."
We serviced a
GE MICROWAVE
Model JVM2070SK02
Near Osseo, MN 55311
Phillip
Job Details:
09/22/2021
The light and exhaust fan buttons are broken. It needs a new panel WB07X10972. The panel is no longer available and its real expensive. The customer will buy a new microwave.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Big Lake, MN 55309
Matt
Job Details:
09/20/2021
"Customer complaint is, ICE MAKER NOT WORKING, KEEP HAVING TO CHIP THE ICE OUT. Inspected and found the ice maker is a ball of ice. This is a known issue with this refrigerator. Installed new ice maker kit and tested. Ice maker is now fixed. I found the copper line on the back of the refrigerator for the house supply was not even tightened down onto the refrigerator line. Showed customer and he shut off the water and is going to take care of it."
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Minneapolis, MN 55441
Phil
Job Details:
09/20/2021
The dishwasher sounds like it is leaking a couple cups of water per cycle. I did not have the customer run the unit. (by FW)
We serviced a
GE MICROWAVE
Model LVM1750SM1SS
Near Excelsior, MN 55331
Phil
Job Details:
09/20/2021
Several buttons do not work. Unit needs a new touchpad. Part number is WB07X11059 (by FW)
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Eagan, MN 55122
Phil
Job Details:
09/20/2021
The metal guard on the lower spray arm is not clipping on tightly. The lower spray arm needs to be replaced. (by FW)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Maple Grove, MN 55369
Seth
Job Details:
09/20/2021
Circulation pump failed. I quoted replacement of the pump only. They will call and let us know if they want to move forward.
We serviced a
GE REFRIGERATOR
Model PSS28KSHBCSS
Near Big Lake, MN 55309
Phil
Job Details:
09/20/2021
The icemaker is jammed up and the fill tube is all frozen up. We stock this icemaker and water valve. wr30x10093 and wr57x33326 (by FW)
We serviced a
SAMSUNG RANGE- GAS
Model NX58F5500SS
Near Minneapolis, MN 55407
Nate
Job Details:
09/20/2021
Valve was broken for rear right. Replaced the broken valve and tube. All works great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLDB998CC0
Near Champlin, MN 55316
Seth
Job Details:
09/20/2021
"Hole in tub leaking, no repairs possible."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QB1
Near Minneapolis, MN 55429
Seth
Job Details:
09/20/2021
Leaking. Blocked drain took 5 minutes no labor charge. If we need to come back for drripping we will purchase we will charge L14 plus parts.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.867627
Near Eagan, MN 55122
Delton
Job Details:
09/20/2021
"Found that the control board had burnt off solder joint. It was pretty burnt but customer approved estimate to try and solder it as it was much cheaper than new board. Soldered joint, tested and dryer turns on and is heating and working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5821SW0
Near Waconia, MN 55387
Phillip
Job Details:
09/20/2021
"I found the drum rollers had failed, one completely fell apart. The idler pulley did not spin well. I replaced the rollers and idler pulley. I checked the customer air flow and it was very poor. I advised the customer to not use the dryer until they get it cleaned. I first advised the customer to call a dryer duct cleaner or they can buy a brush from a store to clean it. I warned them that if they use it it can cause fires or pop a fuse on the dryer. ; used 1 349241T (), and 1 WP691366 (IDLER PULLEY) from stock"
We serviced a
MAYTAG STACKED DRYER
Model LSE7806ACQ
Near Minneapolis, MN 55436
Nate
Job Details:
09/20/2021
High limit fuse blew. Customer will have vent cleaned and Ill return with the fuse on 10/4.; ordrd 1 WP303396 (High limit thermostat)
We serviced a
SAMSUNG RANGE- GAS
Model NX5889500WS/AA
Near Minneapolis, MN 55422
Seth
Job Details:
09/20/2021
No power to the UI Console. Failed TCO underneath the Cook top was found. I replaced it with a generic that was within 5?C since oem was not available(COVID-19). The customer okayed this repair. The range is now fixed.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.975862
Near Minneapolis, MN 55436
Nate
Job Details:
09/20/2021
Dryer heats awesome and is 28.3 mph airflow behind dryer. 6.8 outside. Customer will have vent cleaned.
We serviced a
GE REFRIGERATOR
Model GSL25JFXLLB
Near Minneapolis, MN 55446
Seth
Job Details:
09/20/2021
Fridge was not cooling. Compressor was not running. Voltage was at inverter control board and compressor compressor did not run. I replaced the compressor control board and you need began to call. I watched it and temperature dropped 5 to 7? in the time I was buttoning up. The refrigerator is now fixed. I Advised the customer to give it 24 hours to see it come down to the typical temperatures they are used to to..; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
GE DRYER- GAS
Model GTDP490GD4WS
Near Maple Grove, MN 55311
Seth
Job Details:
09/20/2021
"Failed knob because the timer has failed. Parts on order.; ordrd 1 WE4M527 (54.52), pckd up 1 WE01X20380 (Knob)"
We serviced a
GE DISHWASHER
Model CDT836P2M5S ONE
Near Plymouth, MN 55446
Seth
Job Details:
09/20/2021
"Leaking. Missing vent cap Quote sent to customer via text ; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF362LXTQ2
Near Big Lake, MN 55309
Matt
Job Details:
09/20/2021
"Customer complaint is, BROILER NOT WORKING AND NOT GETTING TO SET TEMP FOR BAKE. Inspected and tested. Found the broil relay on the board was fried. Installed new board and tested. Oven is working great. Oven is now fixed."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3911QW0
Near Rogers, MN 55374
Matt
Job Details:
09/20/2021
"Customer complaint is, NOT SPINNING. Inspected and tested. Found the pressure sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Part on order. ; ordrd 1 5304504885 (Pressure sensor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Saint Michael, MN 55376
Matt
Job Details:
09/20/2021
"Customer complaint is, ICE MAKER NOT WORKING. This is a Frigidaire refrigerator, not Samsung. Inspected and found this is the refrigerator with the ice ball on the back of the refrigerator. This is a manufacturer defect, theres no fix for this. Customer is going to replace the refrigerator."
We serviced a
SAMSUNG DRYER- GAS
Model DVG52M7750W/A3
Near Saint Michael, MN 55376
Matt
Job Details:
09/20/2021
"Customer complaint is, DRYER CONTINUES TO RUN EVEN WHEN ITS SHUT OFF UNLESS THE DOOR IS OPEN. Inspected and tested. Found the motor relay on the board was stuck on. Dana quoted customer to install new board. Customer approved repairs. Installed new board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAS0
Near Otsego, MN 55301
Matt
Job Details:
09/20/2021
"Customer complaint is, TOP RACK BROKEN KEEPS FALLING & INTERUPTS CYCLE WHEN RUN BECAUSE HITS DISHES. Inspected and found the rack adjusters are broken. Needs new rack adjusters. Parts on order. ; ordrd 1 WPW10251050 (Rack adjuster) and 2 WPW10627763 (Adjuster lever)s and 2 WPW10251047 (Adjuster cover)s and 1 WPW10251051 (Adjuster)"
We serviced a
GE WASHER TOP LOAD
Model WPRE8150K2WT
Near Otsego, MN 55301
Matt
Job Details:
09/20/2021
"Customer complaint is, Unit is not spinning, water is filling and draining. Inspected and tested. Found the motor has failed. Needs a new motor. Installed new motor and tested. Washer is working great. Washer is now fixed."
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, MN 55122
Delton
Job Details:
09/20/2021
There was water in the drip pan causing it to get e1 leak error. Emptied pan and ran test and found leaking from right corner due to door seal having rips and being corroded. Customer approved estimate (discounted) ordering part and rescheduling.; ordrd 1 3920dd3005a (Door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model GU3000XTXS3
Near Burnsville, MN 55337
Delton
Job Details:
09/20/2021
"Found that the chopper blade broke and filter was clogged, preventing water pressure. I replaced chopper blade and cleaned out filter, tested all functions and dishwasher is running and working good.; used 1 W10083957V (CHOPPER) from stock"
We serviced a
DANBY DISHWASHER
Model DDW1804EB
Near Savage, MN 55378
Delton
Job Details:
09/20/2021
"Found that the fuse on control board blew. I jumped fuse and dishwasher powers on and fills washes and drains. Appears the dishwasher is working good but not sure why fuse blew. Needs control board.18 dishwasher. Dishwasher is brand new, it filled with water then stopped. Customer has never used it and never heard the motor turn on before it shut off.; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE714HLAS0
Near Minneapolis, MN 55438
Delton
Job Details:
09/20/2021
"Replaced broken bake element, tested and oven pre heats and is working good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model WGD5100VQ0
Near Bloomington, MN 55420
Delton
Job Details:
09/20/2021
Dryer not heating. Found that gas line to dryer was shut off. Turned on gas and tested; dryer is cycling heat correctly. Dryer is working good.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDR8895AAS
Near Eagan, MN 55123
Delton
Job Details:
09/20/2021
Found that bake element is bad and not heating. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 WP7406P428-60 (Lower bake element)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.9258721
Near Minneapolis, MN 55436
Nate
Job Details:
09/20/2021
"Washer fills, agitates spins and drains great."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Minneapolis, MN 55410
Nate
Job Details:
09/20/2021
"Diverter and wash motor not working. Replaced, washes great now. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Minneapolis, MN 55407
Nate
Job Details:
09/20/2021
"Doesnt stop running. Has a bad timer. Replaced, works great now."
We serviced a
LG WASHER FRONT LOA
Model WM4270HWA
Near Minnetonka, MN 55345
Nate
Job Details:
09/20/2021
They had a ton of water leaking through ceiling. Since I was out there theyve done multiple loads with zero leaks. But the boot was torn so I replaced that. Runs great with no leaks.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5100DW0I
Near Hopkins, MN 55305
Nate
Job Details:
09/20/2021
"Washer wasnt running, just sporadically. Buttons on control not responding. Replaced control and main PCB, runs great now."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Minneapolis, MN 55427
Nate
Job Details:
09/20/2021
"Wasnt spinning. Found a bad hub and wash plate. Replaced both. First hub I installed cracked, so I had to use a second one. Put through calibration and then a rinse and spin, runs great now. ; used 1 W10528947 (HUB), and 1 W10528947 (HUB) from stock"
We serviced a
GE REFRIGERATOR
Model DSHS6VGBBCSS
Near Waconia, MN 55387
Phillip
Job Details:
09/20/2021
The customer said the whole unit was dead and no lights on even inside. The fridge started working over the weekend. All the capacitors on the board looked good. I found nothing obvious today. I gave the customer a quote for the cost to replace the board plus labor. He said if it happens again hell let us know. Please order the board (WR55X11080 ) if it happens again. Added the quote to pics.
We serviced a
LG REFRIGERATOR
Model LFX25974ST/06
Near Carver, MN 55315
Phillip
Job Details:
09/20/2021
I replaced the ice maker with the Aeq73110212. The ice maker is working fine.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA03
Near Carver, MN 55315
Phillip
Job Details:
09/20/2021
I replaced the leak sensor and it started to work. I ran it for a while and found no leaks. The sump motor was louder than normal and had a grinding sound. I replaced the motor. When I tried it again the LC error came back. I replaced the case break and diverter seal. I replaced all 4 parts. Its working good now.
We serviced a
MAYTAG DRYER- GAS
Model MDG9606BWW
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/20/2021
"The start switch tested fine. After testing I found the door switch is bad. I jumped the switch and it works. While I was trying to pry the wires off the fuse it broke. I replaced the blower fuse and Im ordering the door switch. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W10169313 (Door switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Minnetonka, MN 55345
Phillip
Job Details:
09/20/2021
I replaced the upper rack rails. The rack slides in and out good. S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Plymouth, MN 55446
Phillip
Job Details:
09/20/2021
There is ice building up in the freezer and that was keeping the door from shutting because the door was hitting the ice. I cleared the ice and cleared the drain tube.
We serviced a
KENMORE RANGE- ELECTRIC
Model 665.95802
Near Corcoran, MN 55340
Phillip
Job Details:
09/20/2021
I verified the complaint. The customer said the oven just started to get hot and the display did not show broil but it was over 500. She said now it will not self clean and gave error. The error code was f5-e1 door lock error. I got 120 the door lock motor but it would not turn. The mock motor is bad. Im ordering the latch assembly and the control in case. ; ordrd 1 WP8523665 (Control) and 1 WPW10107820 (Latch assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Minneapolis, MN 55423
Delton
Job Details:
09/17/2021
"Replaced drain pump, ran full diagnostics, dishwasher is draining and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Michael, MN 55376
Matt
Job Details:
09/17/2021
"Customer complaint is, dishes not coming out clean, thinks washing arms aren't spinning. Inspected and tested. Filter was good. I started a heavy cycle and dishwasher filled, was spraying good and switching back and forth between the top and bottom. I ran dishwasher through service diagnostic mode and everything was working great and no errors. Dishwasher is working normal for me."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4473LW0
Near Corcoran, MN 55340
Phillip
Job Details:
09/17/2021
The washer would not start. Just goes from sensing to paused right away. After some diagnosing I found the latch was bad. I replaced the latch and now its working. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock
We serviced a
AMANA DRYER- GAS
Model LG8319W2
Near Wayzata, MN 55391
Phil
Job Details:
09/17/2021
The motor hums really loudly when they hit the start button. The drum cannot be rotated by hand. (by FW)
We serviced a
KENMORE MICROWAVE
Model 790.8032331
Near Long Lake, MN 55356
Phillip
Job Details:
09/17/2021
"I ran the microwave and it did not heat. I tested each switch and they tested good. I put the switch bracket back in and tested again so I could do a amp draw, now it heats. I replaced the switch latch bracket and all 3 switches. I tried 5 times and heated water for 4 minutes. Its heating good every time. ; used 1 5304509457 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Osseo, MN 55311
Seth
Job Details:
09/17/2021
"Not cooling. Failed sealed system found, bad frost pattern. Please submit to replacement helper."
We serviced a
LG REFRIGERATOR
Model LSC27931ST
Near Elk River, MN 55330
Phil
Job Details:
09/17/2021
The icemaker is making ice but it will not dispense ice. This is not covered by the warranty. The customer is unsure if they want to pay to get the dispenser fixed. (by FW)
We serviced a
DANBY DISHWASHER
Model DDW1804EW
Near Minneapolis, MN 55408
Nate
Job Details:
09/17/2021
Dishwasher is dead. Found that the outlet is dead. It runs fine on other outlets. Customer will have an electrician come out to fix the outlet.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFMG517STT0
Near Otsego, MN 55330
Matt
Job Details:
09/17/2021
"Customer complaint is, STILL MAKING NOISE. Inspected dryer and found the noise is just vibration from the casing. I can hold up on the bottom and get the noise to go away. Theres nothing broken or failed with this dryer. Customer is going to try and put something underneath to put pressure on the bottom of the dryer."
We serviced a
GE RANGE- GAS
Model JGS760EEL1ES
Near Eagan, MN 55122
Delton
Job Details:
09/17/2021
"Found that igntier is weak. Replaced igniter, tested and oven preheated and got to temperature. Oven is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX65P06UC/63
Near Big Lake, MN 55309
Phil
Job Details:
09/17/2021
The dispenser is still in the closed position at the end of the cycle and the filter for the bottom is broken. Ordered both parts. (by FW)
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Minneapolis, MN 55409
Nate
Job Details:
09/17/2021
"Wont drain. I was able to get it to drain. Talking with GE tech support and running through diagnostics, it has a failing old lid lock. Customer is going to replace lid lock themselves. WH01X27954"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS03
Near Minnetrista, MN 55375
Phillip
Job Details:
09/17/2021
The freezer door was not shutting tight. I found that a plastic bin they had in the freezer was pushing on the door. The customer removed the bin and I greased up the gasket. Now it seals much better.
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Plymouth, MN 55446
Seth
Job Details:
09/17/2021
"The drain collar it goes through the liner of the freezer continues to ride up and work loose overtime. ive glued it twice now and Im not able to get it to seat properly and stay. sadly the collar is not an available item to purchase its not made by the manufacturer there is no part number available. No repair is possible as manufacture does not make the parts needed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV231AEW/XAA
Near Minneapolis, MN 55409
Nate
Job Details:
09/17/2021
"Not running. Found a broken belt. Replaced belt, cleaned idler pully shaft, reattached vent that was detached. Runs great now.; used 1 Wp33002535 (BELT) from stock"
We serviced a
GE REFRIGERATOR
Model GFE286MKGES
Near Eagan, MN 55122
Delton
Job Details:
09/17/2021
"Found that the water line was pinched so water was a slow trickle. I added ziptie so when pushed back line does not get pinched. Water now dispesnes normally. Filter has a chip and measures paddle time pushed and is up for 120 gallons before it displays change filter light. Customer had another filter, changed it and light went away and refrigerator is working good."
We serviced a
KITCHENAID DISHWASHER
Model kdfe104dbl3
Near Saint Bonifacius, MN 55375
Phillip
Job Details:
09/17/2021
"I verified the dishwasher wash motor was not pumping. I found the impeller was broken off the wash motor shaft. I replaced the wash motor. I put into a diagnostic cycle. All tested good. I found the bottom spRay arm was not spinning. The 4 holes on the end of the spray arms are plugged up. I was unable to clean them. Im shipping the customer a lower spray arm. ; used 1 W11032770 (WASH MOTOR) from stock, ordrd 1 W11101428 (Spray arm)"
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9356AAE
Near Excelsior, MN 55331
Phillip
Job Details:
09/17/2021
This is a top load washer. Complaint was the washer would shake in the spin cycle. I found 2 of the front cabinet screws that hold in the front panel brackets were on the ground. I also found the front level leg was not secured. I fixed everything up and now its working good.
We serviced a
GE DISHWASHER
Model GLD4550R08CS
Near Plymouth, MN 55446
Seth
Job Details:
09/17/2021
Failed control board and tactile control. I quoted they will reach out to us if they want to move foreword
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9151YW00
Near Minneapolis, MN 55410
Delton
Job Details:
09/17/2021
"Replaced water valves, tested and water fills every time and with good flow. Washer is working good.; pckd up 1 Wpw10212596 (Cold water valve)"
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Minneapolis, MN 55423
Delton
Job Details:
09/17/2021
Replaced door lock (did not install shifter) tested and washer is working good.
We serviced a
LG DRYER- ELECTRIC
Model DLE1101W
Near Shorewood, MN 55331
Phillip
Job Details:
09/17/2021
The complaint is that the dryer heats but takes long time to dry. The dryer heated to about 140 then shut off and takes a long time to heat back up. I did air flow test from inside and the air flow is poor. I went outside and found where it vents and there is no air flow coming out. The duct behind the dryer is not restricted. Advised the customer to call some to clean the dryer duct. I also advised them to not use it because it could pop the duct fuse.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5540SQ0
Near Plymouth, MN 55447
Nate
Job Details:
09/17/2021
"Not spinning. Found a worn down block. Replaced, washer spins out great now. Gina asked if someone can invoice her. . ; used 1 WP389140 (DD BLOCK) from stock, states that autho needed"
We serviced a
GE COOKTOP- GAS
Model JGP336BED1BB
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/17/2021
I verified the burner was not sparking and the left rear was intermittent. I replaced the 3 front burner valve switches. All burners tested good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA-00
Near Minneapolis, MN 55446
Seth
Job Details:
09/17/2021
Customer complaints or icemaker will not work and the test cycle will not run. Upon arrival an inspection I found temperatures in the ice room or right at 17 to 20?F. I spoke with customer about functionality of the Icemaker in temperatures needed for ice to be produced. She decided she wanted to replace the icemaker which I had in stock. I replaced it and I use the automatic harvesting cycle and it filled with water and behaved as it should. The refrigerator is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Plymouth, MN 55446
Phillip
Job Details:
09/17/2021
Food was plugged up at the air trap again. I just bypassed the the air siphon trap. I tried 3 times and now it drain fine again.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS-0
Near Minneapolis, MN 55445
Seth
Job Details:
09/17/2021
"Customer was cooking on cooktop when I arrived. I worked with them to cool down the range but the mounting screws base nut in the outer case has failed or is stripped. I could not proceed without damaging the microwave and making it not mountable. Send into authorizations ; saved tckt , states that autho needed"
We serviced a
GE DRYER- ELECTRIC
Model GTDX180GD0WW
Near Minneapolis, MN 55442
Seth
Job Details:
09/17/2021
Failed timer knob was found and an intermittently failing door switch. Part is on order; schdld next appmnt for 9/21 TUE !
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Champlin, MN 55316
Seth
Job Details:
09/17/2021
I replaced the failed switch and tested the dishwasher. It is now fixed
We serviced a
KENMORE COOKTOP- GAS
Model 911.3238589
Near Eden Prairie, MN 55347
Delton
Job Details:
09/17/2021
"Replaced spark module and spark switches, tested and all burners ignite and are working good.; pckd up 4 Wb24t10071 (Spark igniter)s"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS-3
Near Apple Valley, MN 55124
Delton
Job Details:
09/17/2021
"Replaced door switch latches, microswitches, 20amp fuse. Tested and microwave is heating and working good.; used 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4616FW1
Near Eagan, MN 55122
Delton
Job Details:
09/17/2021
"Only hot water was working. Found that water valve was clogged with sediment in the water lines. Cleaned out valve, tested and now hot and cold both fill. Washer fills, agates, drains and spins. Washer is working good.If problem continues will need to order water valve (part# w11210459)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48CSFXDA
Near Minneapolis, MN 55428
Nate
Job Details:
09/17/2021
"Fan was running loud, then stopped. Found a giant ice block in evap area around Evap fan. Fan is damaged and doesnt run anymore. Also, needs new drain pan. W10199915 is pan part number. Marcone has it. Can not find fan motor, ; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF1A
Near Elk River, MN 55330
Matt
Job Details:
09/17/2021
"Customer complaint is, WASN'T DRAINING AND NOW DRAIN PUMP RUNS AND WON'T STOP. Inspected and tested. Found the drain pump has failed. Also water is leaking out the door into the pan underneath. Quoted customer just for the drain pump and customer did not want to spend any more money on the dishwasher. Customer is going to replace the dishwasher."
We serviced a
KENMORE DRYER- GAS
Model 110.7094299
Near Elk River, MN 55330
Matt
Job Details:
09/17/2021
"Customer complaint is, NOT DRYING CLOTHES, NOT HEATING. Inspected and tested. Found the thermal fuse has failed. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer is cycling to hot with vent connected, I shut it off at 260F. Airflow on back of dryer is 26mph and heat is cycling great between 215F and 110F with vent disconnected. Outside airflow is only 10 mph. The problem is with the vent. Advised customer to not use dryer until vent gets cleaned. ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58K9430SS/AA
Near Becker, MN 55308
Matt
Job Details:
09/17/2021
"Customer complaint is, Oven does not go to the correct temperature in oven. Baking is inconsistent. Inspected and tested oven. I watched oven cycle for over 40 minutes and it was cycling right at 350F the whole time. Oven is working great for me. The main control board is the most common thing replaced on this oven. Quoted customer $360. to install new board and oven sensor, but because it never failed for me we are just guessing and they would be out the money if it didnt fix it. Customer is going to look into his options and will call us if they want to do the repairs. Part numbers are DG32-00004C and DE92-03960A if they want to do the repairs."