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Service History 242

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed February 27, 2025 to March 5, 2025

Frigidaire RefrigeratorFeb 27, 2025River Falls, WITechnician: Aaron

Model FFTR2045VS8

The defrost timer was stuck in between cycles, I could not manually advance the timer.I replaced the timer and advanced it manually, the cooling system began and the freezer and fresh food compartments started working towards set temperatures.

“Jenny and Aaron are incredible to work with! I highly recommend omega force service.”

Adam W.
Frigidaire RefrigeratorMar 3, 2025Hudson, WITechnician: Aaron

Model FGHF2366PFBA

The ice maker thermistor was reading OPEN, should have been a numerical value. I removed the old ice maker. I used a truck stock ice maker, 243297613, installed it and verified that my repair fixed the issue permanently. I advised the customer to not consume the first two batches of ice from the new ice maker.

“Nice guy! Upfront, honest, and efficient! Definitely recommend!”

Max F.
Fisher & Paykel DishwasherMar 3, 2025Eagan, MNTechnician: Delton

Model DD24DCX7

Replaced main control board. Tested and top dishwasher now responds and is running and working well.

Electrolux DryerMar 3, 2025Saint Paul, MNTechnician: Delton

Model ELFG7637AT0

Customer states there was a weird thumping noise. I took apart dryer and cleaned it out and replaced idler pulley. Also found that dryer vent was not attached. Tested and dryer is running quiet and working good. Dryer is working well as Im here.

“Please take the name of the former owner of the former dryer he owned at this address off your files. The new owner is Duane Bentz.”

"clemen, John// Owner Bentz, D.
Frigidaire RefrigeratorMar 4, 2025Minneapolis, MNTechnician: Evan

Model GRMC2273CF02

Installed fan and unit is now operating properly.

“Glad that Evan could solve my problematic icemaker! He was professional, smart and efficient. Thank you”

Sandraj B.
LG RefrigeratorMar 4, 2025Cologne, MNTechnician: Tom

Model LMWS27626S.ASTCNA1

Replaced right side fresh foods door seal

Frigidaire WasherLaundry centerMar 4, 2025Big Lake, MNTechnician: Paul

Model FLCE7523AW1

Owner stated washer leaked water out the front during first use. Took washer apart and found pressure switch tube disconnected from port causing leak on floor. Reconnected tube and filled with water, ran a load and verified no leaks.

“Very helpful and nice and friendly!”

Judy K.
Speed Queen DryerMar 5, 2025Edina, MNTechnician: Nate

Model ADE3SRGS177TW01

Customer said that the dryer has been running way longer than it should. I called Speed Queen and they had me put it on automatic dry and I put my amp clamp on the orange wire to the timer and we watched and it was running at 19 A as long as it was calling for heat. Once it stopped calling for heat then it cut to 0 A Its supposed to we watched the timer physically advance how its supposed to. We then discovered that whats been happening is the customer has sometimes been turning the dial counterclockwise on the timer which then causes the timer to not advance during that cycle, so it will run indefinitely and overheat. We checked everything else on the dryer and everything. out perfect. The customer will refrain from turning the dial. Clockwise in the future.

“Nate the great! Except please update your records to show me (J. Rattmann) as the home owner not Mary.”

Mary Berigan Brunt J.
Electrolux DryerMar 5, 2025Eden Prairie, MNTechnician: Kinnon

Model ELFE7637AT0

Intermittent wont turn on main control already replaced replaced user interface board and selector knob assembly. That is also part of the power button. Ill function test go on dryer unit turns on and functions normally

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