Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed February 25, 2025 to February 27, 2025
Model DDT595SSJ2SS
Returned with the boards, tried the top board. That made the dish washer start working as it should. Cycled and tested the dishwasher is working as it should.
“Great customer service from beginning to end had no doubts of Brandon‘s technical skills was able to resolve the problem quickly. Will definitely be calling them back if we need any other appliance repairs very satisfied with their service”
Jeff G.
Model LRGL5823S.FSTELGA
Customer complaint was that the left two burners werent working properly. Found that the front left and back left burners needed to be swapped with each other. Burners are operating properly.
“Dakota evaluated the situation and fixed the problem quickly”
Carol P.
Model ELFE7537AW1
Unable to duplicate - reseated and checked drum alignment ran on high heat for 15 minutes - if sound resumes please order idler and two rollers - unit is stacked in a closet
“He was awesome and explained everything he was doing. Top notch!”
Jill S.
Model GYE22GYNIFS
Showed customer how to install filter and reset light and flush lines. Good to go
“He was very polite and he explained to me why I was having problems and showed me how to put the filter in and take it out also answered some other questions regarding the electronics on the front of the refrigerator. Encourage me to call if I ever have questions. You have a good employee in this gentleman.”
Tom W.
Model WTW4816FW3
Installed control board and calibrated. Ran thru test mode once calibrated. Good to go have core set for return.
“Great technician and good quality service. Wish the parts came sooner, but that’s not his fault. 10/10”
Steven/alex A.
Model GNE25JSKCFSS
Replaced faulty door flapper. Verified door operates as it should again.
“2nd time using omega force. This is the experience you want when you need repair.”
Scott G.
Model LDF5678BD
Upon inspection unit had a fried motor tested unit after install installation to verify it was not leak leaking unit is working great done!
Model NX58H5600SS/AA
Replaced main pcb. Ran it for 20 minutes, got up to 350 in 5 minutes, convection fan runs and it holds temp now.
“Great service! This was our first time using your company and Nate was awesome. Definitely went above and beyond to get our oven fixed. We will calling you again if we ever need anymore appliances serviced. Thank you!”
Becky W.
Model WKEX200HWA
Vs error intermittent- replaced main control board and vibration sensor assembly - tested washer and drier and reassembled tower - 2 man job -
“Great technician, polite,a problem solver.”
Ann C.
