We serviced a
GE REFRIGERATOR
Model GSCS3PGXGFSS
Near Apple Valley, MN 55124
Delton
Job Details: 08/04/2021
"Customer says she will hear loud knocking noises intermittently. As Im here, checked all functions and nothing abnormal i could find. I showed customer manual that states fridge might make knocking and other noises are part of normal operation of fridge.If problem continues i explained to customer to open doors and see if she can pin point where noise is maybe coming from if problem continues. Fridge has still been cooling fine."
We serviced a
SAMSUNG DRYER- GAS
Model DV50F9A6GVW/A2
Near Albertville, MN 55301
Matt
Job Details: 08/04/2021
"Customer complaint is, BAFFLES MISSING INSIDE. Inspected and found that 2 of the baffles are missing. Quoted customer to install 2 new baffles. Customer is going to look into her options and will let us know if they want us to order the parts. Part number is DC66-00664A. We would need to order 2 of them."
We serviced a
GE REFRIGERATOR
Model GSH25JSTA SS
Near Otsego, MN 55301
Matt
Job Details: 08/04/2021
"Customer complaint is, NO COOL FRIDGE/FREEZER. Inspected and tested. Found the evaporator defrost heater has failed. Quoted customer to install new heater and defrost evaporator. Customer approved repairs. Defrosted evaporator and installed new heater. Tested refrigerator and its working great. Refrigerator is now fixed. ; used 1 WR51X10055 (DEFROST HEATER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Eagan, MN 55123
Delton
Job Details: 08/04/2021
"Found that the back left LED light is bad causing other lights to no come on. Part is on back order. Need part# w11462342; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DVG50R8500V/A3E
Near Rogers, MN 55374
Phillip
Job Details: 08/04/2021
The motor hums . If I force it to turn the motor kicks in and out and starts to smell. I checked the voltage from the board relay and the 120 was consent it was not dropping in and out. It needs a new motor. Im ordering the motor assembly. ; ordrd 1 DC93-00101N (Motor assembly)
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH5500BWW
Near Minneapolis, MN 55416
Nate
Job Details: 08/04/2021
"Washer not draining. They washed a rug and it fell apart. Took apart hoses, cleaned out drain pump and drain lines. After 90 minutes got it all cleaned out. Drains great now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Annandale, MN 55302
Seth
Job Details: 08/04/2021
I replaced the failed door seal and dampener assy. I tested the fridge temp dropped 10 degrees while on site. The fridge is now fixed.; ordrd 1 242303001 (Dampner)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF431ABW/XAA
Near Rogers, MN 55374
Phillip
Job Details: 08/04/2021
I replaced the hose assembly and ran the washer. There is no more leaking. Everything is testing good .
We serviced a
GE REFRIGERATOR
Model GTH18GBDERWW
Near Maple Grove, MN 55369
Phillip
Job Details: 08/04/2021
"The fan blade was slipped back and the fan motor was stuck . I moved the fan blade and the fan motor needed help to start running. The motor is making a ticking noise. The duct broke when I removed it. It needs the duct, fan motor and blade. ; ordrd 1 WR60X23584 (Fan motor) and 1 WR02X20092 (Duct) and 1 WR60X10204 (Fan blade)"
We serviced a
INGLIS REFRIGERATOR
Model IS22AGXTQ00
Near Maple Grove, MN 55369
Phillip
Job Details: 08/04/2021
The ice maker runs but does not stop to fill with water. If I jump l and v it does fill with water. The issue is with the ice maker. I am out of stock of that one. Im ordering the ice maker. ; ordrd 1 WPW10190965 (Ice maker)
We serviced a
LG DISHWASHER
Model LDF7774BB
Near Osseo, MN 55311
Phillip
Job Details: 08/04/2021
I replaced the drain pump and drain hose today. I ran the dishwasher and its working good and now drains all the water .
We serviced a
LG REFRIGERATOR
Model LFX25974ST/03
Near Osseo, MN 55311
Phillip
Job Details: 08/04/2021
The refrigerator was unplugged when I arrived to the house. I plugged the fridge back in and gave it time to cool down. The compressor runs but its not cooling and there is no heat coming off the compressor and the refrigeration lines. The compressor has failed.
We serviced a
LG WASHER FRONT LOA
Model WM2688HNMA
Near Rogers, MN 55374
Phillip
Job Details: 08/04/2021
The washer does not always finish the spin cycle. After testing I found drain pump impeller is striped and does not have the tension that it should. It was also making noise. I replaced the drain pump . It does drain better now and does not make the noise it was. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Saint Michael, MN 55376
Phillip
Job Details: 08/04/2021
The complaint is the dishwasher is not washing dishes and soap is left in the cup. The dishwasher is filling with the water and pumping but the spray arms to not spin. I found that the arms are all plugged up. I tried to clear them but I could not. I showed the customer how to change the spray arms. I am shipping the arms to the customer. ; ordrd 1 W11101428 (Lower arm) and 1 WPW10448645 (Upper large spray arm)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG374LVB2
Near Minneapolis, MN 55422
Nate
Job Details: 08/03/2021
"Oven has been overheating. Found the glass panel was loose inside the door. The trim on the left side was broken, that is part number W10761018. The vent on the top of the door is part number WPW10310922. Put it on bake for 350 and it preheated great and did not get hot on outside glass.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF5
Near Chanhassen, MN 55317
Phil
Job Details: 08/03/2021
The unit is not making any ice. The icemaker we stock should fit this fridge. 5303918277
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Osseo, MN 55369
Phil
Job Details: 08/03/2021
The dishwasher is acting like it is not latching right. I am guessing the door needs to be shimmed. (by FW)
We serviced a
GE DISHWASHER
Model GSD3200G00WW
Near Otsego, MN 55330
Matt
Job Details: 08/03/2021
"Customer complaint is, LEAKING WATER. Inspected and tested. Found the plastic tub on the lower left corner has a hole in it and water is leaking out. Also the pump assembly underneath is leaking. Tub is not replaceable. Call in for authorization."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FASG7074NA4
Near Otsego, MN 55330
Matt
Job Details: 08/03/2021
"Customer complaint is, STATES DOOR NOT CLOSED AND IT IS, SO UNIT WON'T START. Inspected and tested. Found the thermal limiter fuse had blown. Installed new fuse and tested. Dryer is working great. Dryer is now fixed. ; used 1 137539200 (THERMAL FUSE) from stock"
We serviced a
KENMORE DRYER- GAS
Model 11061633610
Near Minnetrista, MN 55375
Paul
Job Details: 08/03/2021
"Complaint was sometimes makes a noise at very beginning then goes away within, 30-60 seconds, And sometimes has to run multiple cycles to dry.No failure found no noise. Told them to get the vent cleaned."
We serviced a
FRIGIDAIRE DISHWASHER
Model MISSING
Near Waconia, MN 55387
Phil
Job Details: 08/03/2021
The dishwasher will not fill with water. They do have a flood safe hose that may need to be reset. The model and serial appear to be missing. (by FW)
We serviced a
FRIGIDAIRE STACKED DRYER
Model FEX831CS0
Near Big Lake, MN 55309
Matt
Job Details: 08/03/2021
"Customer complaint is, MOTOR CAME OFF THE DRUM OR ITS BROKEN IN THE BACK. Inspected and found the rear bearing had fallen off the drum. Also the blower wheel is cracked. Customer only wanted me to repair the bearing. Quoted customer to install rear bearing. Customer approved repairs. Installed bearing and tested. Dryer is working great. Dryer is now fixed. If customer calls and wants the blower wheel fixed, part number is 131476300. ; used 1 5303281153 (REAR BEARING KIT) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.74369K2
Near Apple Valley, MN 55124
Phil
Job Details: 08/03/2021
Several buttons do not work. Needs a new touchpad. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model TS25AFXKQ04
Near Big Lake, MN 55309
Matt
Job Details: 08/03/2021
"Customer complaint is, LEAKING BY FILTER AND NOT SURE WHERE IT'S COMING FROM. Inspected and did not find it leaking. Customer does not use the ice maker or water, so she wanted me to just shut the water off. I shut the water off behind the refrigerator."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mound, MN 55364
Paul
Job Details: 08/03/2021
"Complaint was unit not cooling, needs 2 updates a fan kit and pan kit. Ordered parts. ; ordrd 1 W11457241 (Pan kit) and 1 W11033168 (Fan/thermistor kit.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXPQ
Near Medina, MN 55340
Seth
Job Details: 08/03/2021
Customer complains that the fridge made a strange noise for a few days off and on. When I arrived fridge was making no such noise. I tested air valve and found it to be working and not excessively loud. I force the compressor on and it made The typical noises older compressors make. I could not duplicate issue or problem. I insulated the waterlines and powerlines on the back of unit as I suspect it may be possible they had a vine vibrating behind the machine. The fridge is working as designed.
We serviced a
BOSCH DISHWASHER
Model SHEM3AY55N/01
Near Minneapolis, MN 55447
Nate
Job Details: 08/03/2021
Wouldnt start. I put a little pressure on the door a couple times and then it actuated the door lock. It looks really good now. If it has that issue in the future I would order a new door latch. The part that attaches to the top of the dishwasher
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Minneapolis, MN 55422
Nate
Job Details: 08/03/2021
"Washer has a loose agitator. Tightened it up, runs great now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Plymouth, MN 55446
Seth
Job Details: 08/03/2021
Not cooling and water under pantry drawer. FF evap manufactures defect. He declined repair at this time and will manage by manually defrosting.
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Plymouth, MN 55442
Seth
Job Details: 08/03/2021
Not cooling in both cavities. Compressor was not running. I found a failed compressor inverter board. I replaced dit and watched temps drop in the fresh food section 11 degrees. Customer noted the ice maker was not working. The temps were too high to completely diagnose. She will check temps in a few days.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Matt
Job Details: 08/03/2021
"Customer complaint is, SMELLS BAD-NOT FILLING WITH WATER-JUST DOES 1ST CYCLE- EC 44. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Installed new pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Monticello, MN 55362
Matt
Job Details: 08/03/2021
"Customer complaint is, doesn't seem to spinning out very well, & leaking water in the off position. Inspected and tested. Found the water valve is not turning off all the way and leaking into the tub. Needs a new valve. I ran the washer through a service diagnostics cycle and everything else was working great. Theres a good chance the fill hoses will need to be replaced when I change out the valve because there really corroded. I showed the customer the hoses and let them know that if they do and we replace them they would need to pay for them. Customer is probably going to replace them before I come back. Installed new water valve and tested. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Minneapolis, MN 55446
Seth
Job Details: 08/03/2021
Leaking. Blocked defrost drain was cleared and tested. I found mold overgrowth causing the issue. Fridge is now fixed.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11082822102
Near Excelsior, MN 55331
Paul
Job Details: 08/03/2021
Installed part. Issue fixed.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Chanhassen, MN 55317
Paul
Job Details: 08/03/2021
"Complaint was unit leaks sometimes. Unit had lots of suds, No failure found."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVPA3
Near Chanhassen, MN 55317
Paul
Job Details: 08/03/2021
Installed parts issues fixed.
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Eagan, MN 55123
Delton
Job Details: 08/03/2021
Door hinges are bent. Otherwise dishwasher is working. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 00752102 (Right door hinge) and 1 00752103 (Left door hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GSDCSS
Near Rogers, MN 55374
Phillip
Job Details: 08/03/2021
"The fresh food evaporator was all frosted up. I found the fresh food fan had failed and was not moving air. I replaced the fan, defrosted the drain and put it all back together. The dispenser panel cube button is broken. I got it working but it may need to be replaced someday. I advised the customer to be gentle with it. WR17X13200 dispenser panel; used 1 Wr60x26866 (Fan motor) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS24623S
Near Minneapolis, MN 55422
Nate
Job Details: 08/03/2021
"Not making ice or dispensing water. Found that the water filter was missing and water turned off. Water valve gets 120 and moves water, but cant continue flowing without filter. Customer ordering filter.Door open alarm continually goes off. Temps good in ff and freezer. Checked doors and have the magnets, sensor has continuity, lights turn off when door closes and come on when left door opens and when freezer door opens. Needs new main board. ; ordrd 1 EBR79267101 (Main control board)"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model AEQ6000ES2
Near Shakopee, MN 55379
Paul
Job Details: 08/03/2021
Complaint was unit making bad noise after motor warms up. Motor bearings are bad ordered parts. ; ordrd 1 5304457724.. (Rebuild)
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Maple Grove, MN 55311
Seth
Job Details: 08/03/2021
When I arrived temperatures in the freezer or in the mid 40s and the fresh food section was hovering around 60?F. The fans were running but the compressor was not. I tested and found a bad inverter board on the compressor. I replace the compressor inverter board and tested. Unit begin calling instantly. It is now fixed; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Medina, MN 55340
Seth
Job Details: 08/03/2021
"Wont start. Some issue as previously repaired we have walked through the steps and done all the components involved with this issue. This unit is not a good candidate for a 3rd control board. Please send to replacement helper, unit is not cost effective to repair."
We serviced a
LG RANGE- GAS
Model LRG3193BD/00
Near Rogers, MN 55374
Seth
Job Details: 08/03/2021
Ignitor only drew 2.7 A. Replaced the failed igniter and tested watching three heat cycles. The range is now working as designed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DRYER- GAS
Model DPSB613GD1WW
Near Maple Grove, MN 55311
Phillip
Job Details: 08/03/2021
When the drum turns it was making a metal tapping sound. I removed the top and found the strap that goes around the drum was loose. One of the screws holding the strap was loose. I tightened all the screws. Its a lot better now and does not make the tapping sound.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Maple Grove, MN 55311
Phillip
Job Details: 08/03/2021
I replaced the ice maker fill tube and clear the ice that had built up in the ice maker fill cup. It fills now and does not leak. I did turn the ice maker back on.
We serviced a
KENMORE REFRIGERATOR
Model 1069555983
Near Maple Grove, MN 55369
Phillip
Job Details: 08/03/2021
"The ice maker cup was broken off so the tube was pushed up against the back of the ice maker. I replaced the ice maker the tube with a extra tube I had. I cycled the ice maker, it filled with water and did not leak. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.5176251
Near Minneapolis, MN 55443
Phillip
Job Details: 08/03/2021
I defrosted the evaporator. I put in the new fan with the styrofoam. The new fan started right up . Its working good now.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Champlin, MN 55316
Phillip
Job Details: 08/03/2021
When you press start the washer will lock but then I nothing else. No filling with it and the drum does not turn. I checked for error codes and the most recent was f8-e3 pressure sensor fault. I unplugged the washer and the pressure sensor. Plugged it all back in and now its working. I started a normal cycle and it started working perfectly and filled with water and started to wash. The issue could be with either sensor or the control or maybe both. I did not quote anything for repair. The washer is on a gfi circuit and probably has arch fault breakers. I advised the customer that the appliance manufacturer does not recommend there appliances on those type of circuits. They can cause issues with the electronics. She asked what brands seem to last longer and I did recommend Bosch as a brand that has a longer life span. F8-e3 f5-e4 WPW10448876 sensor W11031829 main control board
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2130201
Near Rogers, MN 55374
Phillip
Job Details: 08/03/2021
The customer said the washer would not spin out on a normal wash. If she did a drain and spin then it would work. The shifter error was stored in the memory. I ran test and found the shifter to be the issue. I replaced the shifter and ran a calibration. It works good now. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW-A2
Near Albertville, MN 55301
Phillip
Job Details: 08/03/2021
As soon as the dryer started the te bad thermistor error comes on. I tested the thermistor from the control and its was 50 k ohms and it should have been around 10. I tooled the dryer apart and tested the thermistor. It still tested out of range. I found the idler pulley is stuck and the belt has been cutting into the pulley wheel. It needs a new thermistor and pulley. The customer will call back if they want to fix it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMQ10
Near Monticello, MN 55362
Matt
Job Details: 08/03/2021
"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model GSL25JFPDBS
Near Jordan, MN 55352
Paul
Job Details: 08/03/2021
"Customer didnt thaw unit like we discussed. replaced heater and bimetal, and told them to let it thaw. And it wont cool properly till its thawed."
We serviced a
KENMORE WASHER FRONT LOA
Model 79640512900
Near Carver, MN 55315
Paul
Job Details: 08/03/2021
"Complaint was not advancing, Needs rear bearing. And a drain pump. Please call into autho ; saved tckt"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG374LVB2
Near Minneapolis, MN 55422
Nate
Job Details: 08/03/2021
"Oven has been overheating. Found the glass panel was loose inside the door. Told customer what it would have cost to fix that, since its not covered. I wasnt sure why it was loose, didnt know what would fix it until I put it back together. Now that its back together its sealed tight. Did not charge for that since I did not quote beforehand. Couldnt quote beforehand though since I didnt know if I could get it right until I put it back together. The trim on the left side was broken, that is part number W10761018. The vent on the top of the door is part number WPW10310922. Put it on bake for 350 and it preheated great and did not get hot on outside glass.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model 11024622300
Near Minneapolis, MN 55420
Delton
Job Details: 08/03/2021
"Lid switch is broken, replaced lid switch, tested and washer drains and spins. Washer is working good."
We serviced a
DCS COOKTOP- GAS
Model COS-364GLSS
Near Minneapolis, MN 55431
Delton
Job Details: 08/03/2021
"Found that the front left burner was not lined up correctly and dirty so it had hard time to ignite. Cleaned and lined up burner, tested and ignites. Also grill is heated by igniter and igniter needs to heat up first before gas turns on. I showed customer of how it works and what to look for in case happens again. Cooktop is working good."
We serviced a
GE REFRIGERATOR
Model PDW22SISBRSS
Near Minneapolis, MN 55416
Delton
Job Details: 08/03/2021
"I checked all water lines, filter and could not find any leaks/air leaks. Condenser fan is running. Not sure what is causing it as everything checks out. Been over 20 minutes and no drip so it is a very slow drip and not sure what is the culprit. Based on that would need to replace all things to do with water lines?Appears that the water line from tank to water dispenser is internal and not replaceable? That could also be a possible failure point.. Filter head# wr17x11981; water tank# wr17x11802 if parts found, schedule 2 hours repair.; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Eden Prairie, MN 55344
Delton
Job Details: 08/03/2021
Refrigerator was running and cooling as I got here. Customer said fridge had SY EF error and based on that i replaced evaporator motor. Refrigerator is cooling and working good.If problem continues order control board (5304498818); used 1 241509402 (MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB00
Near Bloomington, MN 55438
Delton
Job Details: 08/03/2021
"Found that evaporator drain line was clogged and froze causing leaking onto bottom of freezer. Defrosted line and found debris clogging drain. Removed debris, tested and now drains and no longer leaks. Refrigerator is working good."
We serviced a
GE WASHER TOP LOAD
Model GTWN3000M2WS
Near Bloomington, MN 55431
Delton
Job Details: 08/03/2021
"Replaced listed parts, tested and washer fills, agitates, drains and spins but then stopped. Appears that motor is not advancing cycles. Ordering motor and rescheduling.; ordrd 1 Wh20x10093 (Motor)"
We serviced a
FRIGIDAIRE DRYER- GAS
Model FGR231AS4
Near Minneapolis, MN 55406
Nate
Job Details: 08/03/2021
"Running loud. Had a bad blower wheel assembly and needed a new motor because part of the wheel was fused into the shaft. Runs great now.; used 1 131775600 (BLOWER ASSEMBLY), and 1 131560100 (MOTOR) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS0MFZBSS
Near Minneapolis, MN 55423
Nate
Job Details: 08/03/2021
Water leaking from water line thats a part of the filter head assembly. Ordered new filter head assembly. Coming back Monday to install.; ordrd 1 WR17X12301 (Filter head assembly)
We serviced a
GE DISHWASHER
Model GDT530PSP4SS
Near Minneapolis, MN 55426
Nate
Job Details: 08/03/2021
"Not starting. Thinks door is open. Called GE tech support. Found that the top of the dishwasher was bowed up a little. Put a shim above the dishwasher, under the counter. Now it runs great."
We serviced a
BOSCH DISHWASHER
Model SHE878WD510/10
Near Hanover, MN 55341
Seth
Job Details: 08/03/2021
Customers complaint with dishwasher is it loose in the cabinet. Upon arrival and inspection I found the glue style whole downs headlight loose. I replaced it with the whirlpool bracket that we stock leveling the machine. The cabinetry is not sitting perfectly level so I worked with customer to set machine properly in hall and she was happy with the outcome. The dishwasher is now mounted as designed. Angie please send invoice via US mail.; pckd up 1 W10426979 (Bracket)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLEFMZ99ECA
Near Apple Valley, MN 55124
Delton
Job Details: 08/03/2021
"Customer saying back left and front right will randomly turn on by itself and get hot. Has to unplug range. Also getting intermittent errors on cooktop, warming zone switch is stuck and wont turn. Ordering pontentionmeters and relay board since cooktop turns on sometimes when oven is in use.Rescheduling.; ordrd 1 5304454273 (Potentiometer) and 1 316239605kit (Potentiometer) and 1 5304508926 (Warmer inf switch) and 1 316426500 (Relay board)"
We serviced a
GE WASHER FRONT LOA
Model n/a
Near Robbinsdale, MN 55422
Nate
Job Details: 08/02/2021
"Washer is leaking oil and not going into spin. Has a bad mode shifter, spoke with GE tech support and they verified thats whats going on. Customer already checked pressure sensor, among other things. Quoted customer for new mode shifter and possibly a new outer tub, and for just the mode shifter."
We serviced a
LG DRYER- GAS
Model WM3570HWA
Near Plymouth, MN 55441
Nate
Job Details: 08/02/2021
"They have been finding water underneath the dryer. I made sure the vent was clean and that it was fully connected to back of dryer. Recommended to the customer that they replace the vent since it is not up to code. Found that the back of the washer is dripping, from the cold water line, and it is also dripping where it connects to the shut off behind the dryer. Customer is going to replace the waterline. Dryer is good."
We serviced a
GE MICROWAVE
Model JVM3160DF3WW
Near Minneapolis, MN 55416
Nate
Job Details: 08/02/2021
"When you run the microwave it kills the circuit. Pops the breaker. Found a blown 20amp fuse and a bad microswitch. Replaced the switches and fuse. Runs and heats great now. If it has issue in the future, Id recommend replacing the latch receiver. ; used 3 MICROSWITCH-3/16 (3/16 MICROSWITCH), and 1 20AMPFUSE (20 AMP FUSE) from stock"
We serviced a
GE DRYER- ELECTRIC
Model DPGT650EHWW
Near Maple Grove, MN 55369
Phillip
Job Details: 08/02/2021
The dryer would not heat at all. I found the thermal fuse was bad. I replaced the thermal fuse and fixed the vent behind the dryer so it vent better and does not restrict air flow. The dryer now heats good. ; used 1 Fuse 140 (Thermal fuse) from stock
We serviced a
AMANA REFRIGERATOR
Model ABB2227DEW
Near Saint Bonifacius, MN 55375
Phil
Job Details: 08/02/2021
No ice. The icemaker is making a grinding noise. This takes the 0965 icemaker we stock. (by FW)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Carver, MN 55315
Phil
Job Details: 08/02/2021
Drain error code again. I am assuming it is the same issue. They had a nail stuck in it last time. (by FW)
We serviced a
MAYTAG DRYER- GAS
Model MDG9700AWW
Near Osseo, MN 55311
Phillip
Job Details: 08/02/2021
I replaced the main board. It still was not heating as good. I found the thermistor was also faulty. I replaced the thermistor and now its working good. ; used 1 WP35001191 (THERMISTOR) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAW1
Near Eagan, MN 55123
Delton
Job Details: 08/02/2021
"Replaced control panel, tested and all lights and all functions work. Dishwasher is working good."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AV/A2 11
Near Rogers, MN 55374
Matt
Job Details: 08/02/2021
"Customer complaint is, control panel/board not turning on. Seems to make noise, but will not light up/turn on. Inspected and tested. Found the main board has failed. Installed new board and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYT00
Near Eagan, MN 55122
Delton
Job Details: 08/02/2021
"Replaced evaporator fan, tested and refrigerator is now blowing air around and is cooling and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM4
Near Minneapolis, MN 55407
Delton
Job Details: 08/02/2021
Left side rail fell off. Need to replace wheel mounts for rack. Not part of the preordered parts. Ordering parts and rescheduling.; ordrd 2 Wpw10505751 (Wheel rack mount)s
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9010PW3
Near Eden Prairie, MN 55347
Nate
Job Details: 08/02/2021
"Not spinning. Found a bad lid switch. Replaced, and also had to rewire because old connector was deformed. Runs and spins and drains great now.; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 11020372710
Near Minneapolis, MN 55427
Seth
Job Details: 08/02/2021
I Replaced the leaking valve and tested the washer. The washer is now fixed.; pckd up 1 W11220230 (Valve)
We serviced a
JENN-AIR MICROWAVE
Model JMC8127DDS
Near Minneapolis, MN 55442
Seth
Job Details: 08/02/2021
Customer had a video of microwave wall oven unit spontaneously picking selections I saw three different selections that automatically picked a few of which started their own accord.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Elk River, MN 55330
Matt
Job Details: 08/02/2021
"Customer complaint is, EC E4 out of balance. Inspected and tested. Found that even when its empty, it shakes like crazy when you put it into a spin. The bearing is failing. Also found the cold water valve has failed, thats what the E4 code is.r."
We serviced a
KENMORE REFRIGERATOR
Model 25370413417
Near Minneapolis, MN 55427
Phil
Job Details: 08/02/2021
No ice. Customer sais we replaced the icemaker 2.5 years ago for the same issue. Ordered another one. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26c5exy02
Near Osseo, MN 55311
Phil
Job Details: 08/02/2021
They get a puddle by the rear right wheel whenever they use the dispenser. Ordered the water valve for the rear of the fridge. (by FW)
We serviced a
LG DISHWASHER
Model SKSDW2401S
Near Edina, MN 55439
Nate
Job Details: 08/02/2021
Dishwasher trips the gfi when it runs for 5 seconds. Diverter keeps clicking while getting 120 but doesnt move . L14. Part number 4681ed3001d and encompass has one.; schdld next appmnt for 8/6 FRI !
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FRFW3700LW0
Near Eagan, MN 55122
Nate
Job Details: 08/02/2021
"Washer leaking from front. Found a bunch of cat hair built up on bottom of glass door panel. All the water that leaks happens in the middle of the front of the washer. Cleaned the cat hair off, showed customer how that has to be clean. Zero drips of water, ran it for ten minutes. Normally it leaks for her in the first 10 minutes. Everything runs well."
We serviced a
ROPER DRYER- ELECTRIC
Model REX3614PW2
Near Eagan, MN 55121
Nate
Job Details: 08/02/2021
"Dryer is dead. The customer has been having electrical issues lately. The outlet only had 120 L1 to N, but nothing L2 to N. From L1 to L2 it shows 86 VAC. Dryer will not run without 240 VAC. Customer needs to have electrician out to fix the line coming to the dryer outlet. Needs 240. PleaseContact AHS and let them know she really needs electrician to fix this issue.; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS1
Near Minneapolis, MN 55407
Nate
Job Details: 08/02/2021
"Not cooling in ff section. Bad evaporator fan. Steamed all the ice out that had built up on the evaporator, and in the section where air flows from freezer to ff. Installed new fan, runs great, good air flow into ff now."
We serviced a
GE DRYER- GAS
Model DVLR223GG7WW
Near Minneapolis, MN 55412
Delton
Job Details: 08/02/2021
"Due to not seeing it fail at all the last couple of times this will need to be sent for 2nd opinion (this is in the notes from last visit) PW agrees. .; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA01
Near Minneapolis, MN 55408
Nate
Job Details: 08/02/2021
"Had a dead Icemaker. Replaced, pressed test button, it cycled and filled great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Bloomington, MN 55431
Delton
Job Details: 08/02/2021
Replaced drain kit/heater. Tested and refrigerator is working good.
We serviced a
LG DISHWASHER
Model LDF7774BB
Near Osseo, MN 55311
Phillip
Job Details: 08/02/2021
As I was pulling the drain hose off the drain pump the grey hose cracked and split in half. The hose we carry is not long enough. Ordering the drain hose . ; ordrd 1 AEM69493808 (Drain hose)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB850YW0
Near Rogers, MN 55374
Phillip
Job Details: 08/02/2021
"When the washer spins it goes off balance and is very loud. I found the tub seal is leaking and the main bearings are bad. I replaced the tub seal, bearings and shaft that were all in the kit. I ran through a rinse and spin and it sounds good. No more issues found. ; used 1 W10435302 (CABRIO BEARING KIT) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Near Burnsville, MN 55337
Delton
Job Details: 08/02/2021
"Replaced lid switch, tested and lid locks and is washing. Washer is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FKBT15
Near Apple Valley, MN 55124
Delton
Job Details: 08/02/2021
Found that the ice maker is not fully cycling and not filling. Ice maker is bad and needs to be replaced. Ordering part and rescheduling.; ordrd 1 Wpw10190961 (Ice maker)
We serviced a
WHIRLPOOL DRYER- GAS
Model GEW9868KL
Near Saint Michael, MN 55376
Phillip
Job Details: 08/02/2021
"The dryer was not heating at all. I found the thermal fuse was bad. I replaced the fuse and checked the air flow. Air flow is good. The temps are in range. I found no other issues ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400PW0
Near Mound, MN 55364
Paul
Job Details: 08/02/2021
"Complaint was tub filling with water, Needs valve ordered part. ; ordrd 1 WP8181694 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36MWX01
Near Long Lake, MN 55356
Paul
Job Details: 08/02/2021
"Complaint was unit not cooling well, Has a sealed system issue, 6f in freezer maxed out. Also both door seals are bad, and freezer door is warped. "
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC3301UC/03
Near Plymouth, MN 55446
Paul
Job Details: 08/02/2021
"Complaint was unit not wringing out heavy loads. Bearing has slop in it, customer will replace unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Minnetonka, MN 55345
Paul
Job Details: 08/02/2021
"Came back out, didnt get unit to leak, told customer I couldnt guarantee these parts would fix it. Because unit didnt leak when we ran it without dishes. And didnt leave either time with me. Replaced seal and valve."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8040HEXR0
Near Eden Prairie, MN 55347
Paul
Job Details: 08/02/2021
"Complaint was unit not drying, Customer says since they moved in in December it has had this issue, Unit has 20 MPH air flow. And heating great, Customer says clothes are hot when the cycle is done just not dry. (Customer is getting washer replaced by AHS once they know if they can get the dryer replaced.)
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA03
Near Chanhassen, MN 55317
Paul
Job Details: 08/02/2021
Installed drain kit and sensor and evap panel per Phil. And icmaker Didnt install heater per Phil.