We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Minneapolis, MN 55417
Nate
Job Details: 03/15/2022
Water line froze up a little again. Used steamer to get water flowing again. Also recommended customer leave little dispenser light on too. Works great now.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Minneapolis, MN 55405
Nate
Job Details: 03/15/2022
"Not cooling in fresh food section. Has a bad evaporator fan. Ordered new one, coming back Thursday to install. ; ordrd 1 WP2315539 (Evaporator fan)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
"Not starting and leaking. Parts needed 807545704 - user interface with membrane back-ordered no on hands at Frigidaire, 5304514670 - main board back-ordered no on hands at Frigidaire. Please source parts or submit to autho. Unit will need to be uninstalled as they unplugged it from the wall behind it.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DWO
Near St. Cloud, MN 56303
Seth
Job Details: 03/15/2022
"Loud during agitating, motor is bad for sure it makes noise when you spin it by hand with the belt off. There is another noise I believe is in the gearbox but I cannot duplicate or hear it with the motor noise. W11283592 - back ordered please source. W10721967 - May fix the gearbox noise but Im not confident, I think its in the agitation gear set, spin is quiet.; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD33GASK0WW
Near Big Lake, MN 55309
Seth
Job Details: 03/15/2022
Wont heat. I checked the dryer and found the ignitor was not glowing but power was present. Parts on order.; ordrd 1 WE4X448 (Flame detector) and 1 WE04X25996 (Ignitor)
We serviced a
GE REFRIGERATOR
Model GSS23GYPECFS
Near Monticello, MN 55362
Seth
Job Details: 03/15/2022
Ordered touchup paint for the new appliance through the manufacturer.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11078832700
Near Eden Prairie, MN 55346
Adam
Job Details: 03/15/2022
Door wouldnt shut. Needed to replace the door latch. The hinges also were bad. I repaired and adjusted the hinges the best I could get and now its shutting good and not putting to much pressure on the door it self; used 1 279570 (LATCH KIT) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Clearwater, MN 55320
Seth
Job Details: 03/15/2022
Freezer door not closing. This model had drawer closure mechanisms that needed to be reset. I reset them and tested. TB12-21 issue was resolved.
We serviced a
FRIGIDAIRE FREEZER
Model FFU11FK2AW3
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
The universal fan has to much movement in the shaft. The shaft moves forward and the fan runs the back. Im ordering the oem part. ; ordrd 1 5304436055 (Fan moto)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Jordan, MN 55352
Adam
Job Details: 03/14/2022
Customers complaint is the unit isnt using all the detergent out of the unit found that spray arms had food and small plastic pieces which clog the spray holes. Which will not clean out and break down the soap in the dishwasher. If problem continues will need new dispenser and possibly bottom spray arm is bad. W10861000 is the dispenser I will need on return visit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/14/2022
Removed control board to send for repair
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 03/14/2022
"I replaced the UI and the control board. I tested the dishwasher, it is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model B
Near Elk River, MN 55330
Seth
Job Details: 03/14/2022
Customer complaints that the button fell off their user interface and they could no longer push the button on the control board to get it to start. Upon arrival and inspection I found it needed to use it interface and a control board. Both have been discontinued. The rear main bearing has one 16th to 1/8 and sl.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Found the unit was making a terrible noise when first starting. Tested the drain pump and tested fine. Went through diagnostic and found during the circulation pump test it would make the noise. Found the DD31-00013B wall spray arm motor was making the noise. Ordered part and rescheduled customer ; ordrd 1 DD31-00013B (Spray arm motor)
We serviced a
GE MICROWAVE
Model CSB912P2N2S1
Near Golden Valley, MN 55422
Nate
Job Details: 03/14/2022
Microwave working fine.
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EB2CC
Near Minneapolis, MN 55404
Nate
Job Details: 03/14/2022
"Dryer hums but doesnt run. I took it apart, motor is shot. Also, has a broken bearing assembly. Quoted customer for a new motor and bearing. Also showed them the extra long vent and told customer best to replace it with rigid vent, shorter vent too.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS2
Near Minneapolis, MN 55417
Nate
Job Details: 03/14/2022
Leaking from float area. Did not replace this part last time. Could do gasket or float assembly 8193506. WP8531743 is gasket. Customer is going to replace gasket themself. No trip charge.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC0
Near Eagan, MN 55123
Nate
Job Details: 03/14/2022
The normal wash wasnt working but all other cycles worked. Replaced the main control board. Ran it on different cycles. All works great.
We serviced a
GE WALL OVEN- ELECT
Model PT7800SHSS
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Replaced the door front and now customer doesnt have a dent any more on the front of the door. Customer has super happy and also showed him if he ever wanted to clean it how to.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/01
Near Minneapolis, MN 55437
Delton
Job Details: 03/14/2022
Found that the heater is bad. Doesnt ohm out. Gave estimate of 333.76. CUstomer will think about it and they think they may have had a extended warranty play when they bought it. Customer will call back if they want to proceed.
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN3WW
Near Eden Prairie, MN 55346
Nate
Job Details: 03/14/2022
"Washer has been run 10 times since they bought it last week, and 8 of those times it has banged around. I took off the top of the tub and made sure the balance ring alignment markers and they are perfectly matched up. No transportation hardware. Spoke with GE tech support. They explained that on this particular model, the only way to mitigate the banging is to put on 1)Deep rinse and also 2) Deep Fill, so that it can move clothes around before going into spin. It fills all the way to the top then during the soak and wash portion too. Uses a ton of water. Nothing else customer can do than that. No error codes when in test mode. Customer plans to pause during spin if she has to to redistribute clothes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/14/2022
"Dishwasher had standing water in it. Ran it a few times, adjusted drain line so there shouldnt be back flow now. Possibly had back flow. Drain line was low. Runs, heats, circulates and drains great. Drain pump sounds good. Dont see anything to fix."
We serviced a
GE DISHWASHER
Model GDT630PGRWW
Near Shakopee, MN 55379
Adam
Job Details: 03/14/2022
Unit is leaking water out the bottom of detergent dispenser on the rinse aid side. Used food coloring dye to test and was leaking even without running and just sitting up right for a few minutes. Needs dispenser to be replaced; states that autho needed
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"Washers two weeks old makes a squeaking noise during agitating. If I have no oil to surge on belt. Everything look good I tested it and the gearbox is bad sounds like it has no oil in it.
We serviced a
GE RANGE- ELECTRIC
Model JT5500SF4SS
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"F97 error, both fans worked while I was onsite the lower shuttered and took a few tries. Parts on order; ordrd 1 WB26X24020 (Upper fan) and 1 WB27T11463 (Upper hall) and 1 WB26X35089 (Lower fan) and 1 WB27X28659 (Lower hall)"
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Corcoran, MN 55340
Adam
Job Details: 03/14/2022
Unit was making a lite humming noise and rattle noise. Found that the compressor line was rattling on the side of the access panel. Repair where the line went and everything sounds normal. All you hear is the compressor
We serviced a
MAYTAG WASHER FRONT LOA
Model NOTAVAILABLE
Near Lakeville, MN 55044
Delton
Job Details: 03/14/2022
"Found that the hose that connects bleach tray to bottom of tub (old Maytag washer) clap was loose. Tightened clamp, Tested and no more leaks. Washer is workin good.Model and serial number tag was been painted over and when trying to scratch off paint it ruins the model number tag. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Farmington, MN 55024
Delton
Job Details: 03/14/2022
"Replaced top control panel, part was supplied and shipped to customer. Tested and dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEW/AA
Near Inver Grove Heights, MN 55076
Delton
Job Details: 03/14/2022
"Replaced ice maker, tested and it cycled and filled. Ice maker is working good."
We serviced a
GE REFRIGERATOR
Model PSS26SGRBSS
Near Woodbury, MN 55129
Delton
Job Details: 03/14/2022
Found that ice maker water line fill tube is frozen and cracked the tube. Needs new water valve and ice maker fill tube line. Ordering parts and rescheduling.; ordrd 1 Wr57x33326 (Water valve) and 1 Wr17x11168 (Ice maker fill tube waterline)
We serviced a
GE RANGE- ELECTRIC
Model JB750SJ1SS
Near Osseo, MN 55311
Adam
Job Details: 03/14/2022
Replaced display/control board and now everything is working great. Tested all the functions and every thing is good. Used part WB27x33125
We serviced a
GE FREEZER
Model FUF21DLRBWW
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
"Customers complaint is freezer does not get down to temperature selected on the door. The customer has the freezer set to -6?. At -6? ice cream was melting, bread was not frozen and meat was soft. They had a thermometer inside in the coldest it would get to was 12?. They said it was actually up to round 22? but when they took the food out it got colder. I put a thermocouple inside on the back panel and waited 30 minutes. The temperature only got to 9?. I removed the evaporator cover and found that the evaporator has a partial frost pattern. I put the freezer into a diagnostic mode so the compressor ran on high speed. After half an hour I still do not get a full frost pattern.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Osseo, MN 55311
Phillip
Job Details: 03/14/2022
"The center flapper strip is broken. I also found frost coming out the fresh food evaporator cover vent holes. The fridge will need the add evaporator heater, defrost sensor and the drain kit plus the flapper. He was ok with the repair. Please get parts and call the customer with the estimate and return date. Lock box code 8020Flipper DA97-07661CSupco heater Defrost sensorDrain kit ; states that autho needed"
We serviced a
GE REFRIGERATOR
Model PFSS5PJXASS SEEB R
Near Maple Grove, MN 55311
Phillip
Job Details: 03/14/2022
Last visit I replaced the inverter. Its cooling good . Today I replaced the ice maker and water valve. The customer was unable to turn the water on so I could test. He will hook water back up and test later.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45R6100AP
Near Minneapolis, MN 55436
Phillip
Job Details: 03/14/2022
I verified the door seal was ripped. I replaced the door seal and tested with water. No leaking.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF1
Near Blaine, MN 55449
Phillip
Job Details: 03/14/2022
The fresh food section was not cooling well. I found and verified the freezer fan was not working. I replaced the fan motor. The fresh food section is now getting cold air.
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/11
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The customer said that the drain issue has been intermittent issue. I removed part of the drain hose that was extended and found a chunk of glass in the hose. I removed the hose extension because it was not needed and would just cause future drain issues. I filled and drained the dishwasher twice and its draining good both times.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The dishwasher will fill with water and then the wash motor just hums. I found water is leaking from the heater and is leaking water into the motor. The dishwasher made need other parts but for sure it will need the motor sump assembly W11416362 and the new heater assembly W11537778.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Otsego, MN 55301
Phillip
Job Details: 03/14/2022
The ice maker does not make ice. I removed the bucket and found ice build up all around the ice maker. This model needs the ice maker kit. I advised the customer that the ice maker kit is not covered by warranty because its a manufacturer defect . Please look up parts and contact the customer. The ice bin is also cracked and that will need to be replaced. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
Ice-maker frosts over and stops working. This is a known manufacturer defect please reach out to autho and notify customer of outcome.; saved tckt
We serviced a
DANBY REFRIGERATOR
Model DWC512BLS
Near Minneapolis, MN 55419
Nate
Job Details: 03/11/2022
"Condenser fan running loud. Needs DG7-2.1. Part is nla put into auth part number is DG7-2.1DW can you try and locate?; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.287327
Near St. Louis Park, MN 55426
Nate
Job Details: 03/11/2022
"Not spinning or agitating. Found a broken coupler and motor. Quoted, customer will buy a new one."
We serviced a
GE DRYER- ELECTRIC
Model DDG8580SAMWW
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
"Dryer wasnt drying efficiently and customer also stated making noise when has load of towels or clothing. Found the airflow wasnt the greatest and customer needed to get the vents cleaned. The noise was from the sliders on the front bearing needing to be replaced. Replaced sliders and cleaned unit. Everything is working good and customer scheduled a vent cleaning company to come out. Used 2 of WE1M504 and 2 of WE1M1067; used 2 WE1M504 (WHITE GLIDE), and 2 WE1M1067 (GREEN GLIDE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
Unit was warm and wasnt cooling. Compressor wasnt running or the fans on arrival. In test mode the compressor would run and coil unit. Found that it needs a new control board WP697772W10843055; states that autho needed
We serviced a
GE REFRIGERATOR
Model GWE19JGLTFWW
Near Minnetonka, MN 55305
Nate
Job Details: 03/11/2022
"Not dispensing water. Spoke with GE tech support. They had me check dc voltage at the board, and it sends right dc voltage. But water valve doesnt receive voltage when you press dispenser button. There is an RFID board that they said will need to be replaced, but first try the water filter bypass. I need the RFID board, bypass (please order two), and a new main board they said just to be safe. Only install main board if RFID board doesnt fix it. Wr55x40526WR17X33825WR55X35485; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
The customer said while the dishwasher was running they got the LC fault code. They unplugged dishwasher and have not tried it since. I plugged the dishwasher in and pulled it out. I ran the dishwasher with soap but never saw it leak. I could see some soapy water left over from when it leaked. It just never leaked . Advised the customer to use the Finish soap tablets.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Maple Grove, MN 55311
Phillip
Job Details: 03/11/2022
"There is frost building up in the fresh food evaporator cover and ice on the bottom. It will need the defrost sensor, drain kit and add on heater. Please build quote and call the customer. Also remind them to have it off and does open for at least 24 hours. ; states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPQ4
Near Maple Grove, MN 55369
Phillip
Job Details: 03/11/2022
The customer said the dishwasher does not clean well and the soap lid does not open. I found a lot of soap build up around the soap lid latch and that was keeping from opening. I cleaned the lid latch and now the dispenser lid opens in the cycle. The water is very hard . I advised the customer to have the softer fixed and use the soap tablets and not liquid soap. Also advised him to clean the dishwasher with vinegar.
We serviced a
BOSCH DISHWASHER
Model SHX43R55UC/64
Near Burnsville, MN 55306
Delton
Job Details: 03/11/2022
Drain pump is always running. Found that the water valve is leaking into bottom pan to trigger leak switch. Replaced water valve and cleaned out water. Tested and dishwasher is running and working good. No leaks.; used 1 00622058 (INLET VALVE) from stock
We serviced a
BOSCH DISHWASHER
Model SHEM3AY55N/24
Near Minneapolis, MN 55430
Phillip
Job Details: 03/11/2022
The customer said the dishwasher was not draining so they tried to clean the sump. The customer removed the piece that covers the drain pump inlet and wasnt sure how to fit it back in. I put the part in where it goes and ran the dishwasher. The dishwasher filled with water and washed. I drain the dishwasher and it drains good. Im
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV448AEP/XAA
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The dryer was not heating at all. I found the heater coil was bad. I replaced the heater and now it heats good. I advised the customer to have the dryer duct cleaned. The heater is used was De486a. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG520S0AS2
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The customer said that every once and in while the bake burner will not lite. I made sure the storage drawer was not over packed. I replaced the bake and broil harness. The oven bake tested good.
We serviced a
KENMORE WASHER TOP LOAD
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 03/11/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The ice maker wont cycle. If I jumped t and h it will . It needs the ice maker. I am out of stock on my truck. Im ordering the ice maker. ; ordrd 1 W10884390 (Ice maker)
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT2500AAE
Near Big Lake, MN 55309
Seth
Job Details: 03/11/2022
"6-2095720 - seal and mount, 6-2040130 - bearing repair kit needed. Its a mess I will need a few hours and authorizations. The agitator is also sloping around and noisy 22003455; ordrng 1 6-2095720 (Seal kit) and 1 6-2040130 (Bearing repair kit) and 1 22003455 (Agitator), states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 11087557100
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
"Unit door wont stay shut. Did the latch kit to keep the door shut. Both cables for the door hinge where bad. Ordered them from Marcone and rescheduled customer to replace cable. 612-481-2390 Phil call this number on Friday for fallow up; ordrng 2 WP230131 (Cables)s, used 1 279570 (LATCH KIT) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFU11FK2AW3
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
I verified the fan motor was bad. I replaced the motor and now its working good. I also cleared all the ice build up. ; used 1 SM999 (EVAP FAN) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
The customer said after the washer and dryer were moved the washer will bang bad with smaller loads. The dryer is stacked on the washer so I could not remove the cover. I pulled the washer as dryer out and removed the rear cover. Nothing was loose and everything looked right. I did level the front foot . I ran a small load of rags on a spin and it was perfect with no banging.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4800XQ1
Near Lakeville, MN 55044
Delton
Job Details: 03/11/2022
"Replaced timer, replaced thermistor and cleaned out inside dryer last time. Tested and dryer is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/11/2022
Tried the control board and had no luck. Unit needs new dispenser assembly ordered from Sundberg part number DA97-08680G. Unit inside ice compartment wasnt siliconed so will seal that on return visit to help with ice build up. ; ordrd 1 DA97-08680G (Dispenser assembly)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6670269
Near Saint Paul, MN 55106
Delton
Job Details: 03/11/2022
"Found that belt broke. Replaced belt, tested and dryer now tumbles and is heating and working good.; used 1 341241 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDF535PGR0BB
Near Waconia, MN 55387
Adam
Job Details: 03/11/2022
Customers main complaint was food residue burning on to plates. When through test modes and everything mechanically was working perfectly. Water tested really hard. Also wasnt using a ride aid. Let customer know everything is testing good and I would try different soap like the finish line and also try to run under different cycles
We serviced a
KENMORE WASHER TOP LOAD
Model 110.8268382
Near Minneapolis, MN 55422
Nate
Job Details: 03/11/2022
"Not spinning or draining. Found a bad lid switch. Replaced, works great now. ; used 1 W10820036 (DOOR SWITCH) from stock"
We serviced a
GE MICROWAVE
Model JVM3160RF1SS
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
Replaced broken door. Works great now.
We serviced a
GE WASHER TOP LOAD
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/11/2022
"Unit is a laundry center. Customer says it is shredding rugs and softer blanks and clothing. Per user manual it says to use full water and delicate cycle on for those clothing and she said she is doing those things. I looked for burrs and maybe there are some rough spots on the agitator. Agitator would need to be replaced.Agitator part# wh43x119 is back ordered.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS1
Near Rosemount, MN 55068
Delton
Job Details: 03/11/2022
"Found that the washer is not draining and wont advance to spin cycle. FOund that the drain pump filter was clogged with hair/debris. Cleaned out filter, tested and washer now drains and goes into spin cycle. Washer is working good. If problem continues would need to order drain pump assembly.Could not get contact owner since it was rental. Office please collect payment."
We serviced a
LG DRYER- ELECTRIC
Model DLE2512W
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
"The airflow is 20mph behind the electric LG dryer and 17 mph outside. Temps are 190-200 while running. Customer complaint is that it takes a few cycles to dry their clothes. I took dryer apart, it was packed with lint in bulkhead. I vacuumed dryer out, cleaned and oiled roller shafts. Runs at 23 mph now behind dryer. Heating great. If it still doesnt dry clothes, told customer to put their wet clothes in dryer and run it with vent disconnected. To double check and see if that makes a difference."
We serviced a
MAYTAG MICROWAVE
Model MMV5208WW1
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
Not heating and shuts off. Replaced bad magnetron. Runs great now and heats great.
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 03/10/2022
Unit had the lights on the side of the fresh food not working which are in a wired series. Also the freezer and top 3 right lights dont work which is in a series. One set went out then a few weeks later the other set. Has a bad bulb in the series. Quoted customer two bulbs. Customer rather try to do it themselves for now or just wait
We serviced a
DCS RANGE- GAS
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 03/10/2022
Door was off. Put door back on. Works great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE WASHER TOP LOAD
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 03/10/2022
"Basement flooded raw sewage was present 2 1/2 to 3 inches deep. I spoke with Phil he will call the owner.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Minneapolis, MN 55426
Nate
Job Details: 03/10/2022
"Compressor and condenser fan running, but evaporator fan not running. Took back panel off, adjusted bracket so that fan blade could spin freely. Runs and cooling great now."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF210ANW/XAA
Near St. Cloud, MN 56304
Seth
Job Details: 03/10/2022
"unable to diagnose, flooded basement.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Minneapolis, MN 55426
Nate
Job Details: 03/10/2022
"Compressor not running. Needed a hard start kit. Replaced, compressor is running great and cooling great now.; used 1 URCO410 (START KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model ksss42qkx00
Near Eden Prairie, MN 55347
Adam
Job Details: 03/10/2022
Unit wasnt making ice. Jumper the water valve from ice maker was getting 120v but the valve wouldnt work. Replaced valve and now its filling with water. Ice maker cycle on its own also. Used truck stock w10408179; used 1 W10408179 (VLAVE) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 11020722990
Near Clearwater, MN 55320
Seth
Job Details: 03/10/2022
Not spinning or advancing drains but doesnt wash. Failed coupler was found along with damaged wires from a mouse. I repaired the wires and replaced the coupler. The washer worked perfectly I ran a ultra clean short wash cycle and watched it transition all the way to spin. ; used 1 285753A (DD COUPLER) from stock
We serviced a
KENMORE DISHWASHER
Model 66513255K114
Near Eden Prairie, MN 55346
Adam
Job Details: 03/10/2022
Unit had a black slime from soap. Ran unit and filled with suds. I cleaned the filter and sump as best I could and recommend on switching to the finish tablets and getting a dishwasher cleaner. Also found a piece of glass in the drain pump. Quoted customer and she rather see if she could get the dishwasher clean enough to keep or just replace unit
We serviced a
GE WALL OVEN- ELECT
Model JT5500SF3SS
Near Victoria, MN 55386
Adam
Job Details: 03/10/2022
wouldnt heat at all kept getting the error code 97. Which says lower cooling fan. Did all the test GE recommend all leads to replacing the fan and board on fan. Need to replace fan and board on fan; replaced 1 WB26X23613 (Lower cooling fan) and 1 WB27X23614 (Fan board) and now everything is working great
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near St. Louis Park, MN 55426
Nate
Job Details: 03/10/2022
It cooling. Tried a pro41 but that only got the compressor to run for 5 min. So I put a hard start capacitor on and it ran great for an hour. Its cooling nicely in fridge and freezer. ; used 1 URCO410 (START KIT) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW1
Near Minneapolis, MN 55419
Nate
Job Details: 03/10/2022
"The washers tub was hanging down. It broke off the suspension rod. I replaced the four suspension rods and put on a regular wash cycle, and then a drain and spin. Works great now."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG381LVQ
Near Minneapolis, MN 55407
Adam
Job Details: 03/10/2022
Customer gets a gas smell when using bake. Found the igniter was weak and isnt lighting the gas. So fills with gas. Replaced igniter and now lights right away
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 03/10/2022
"Gets off balance. Replaced bad suspension rods. Ran through a regular cycle and then a drain and spin full of towels, ran great."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 03/10/2022
"User interface works intermittently. The buttons have holes in them letting moisture leaking into the UI control board. Unit needs both UI and board to complete the repairs. Please check with autho. W10775980 - UI, WP8270168 - board. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Rogers, MN 55374
Phillip
Job Details: 03/10/2022
The dishwasher wash motor would not come on. If I tapped on the motor really hard it kicked in. The motor is failing. I replaced the wash motor. Its working good now. ; used 1 w11084656 (MOTOR) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45N5300V/A3
Near Savage, MN 55378
Delton
Job Details: 03/10/2022
"Dryer Was working fine as i got here, so I ran a load with clothes just to see what is happening and after about 25 minutes the motor would start and stop rapidly. Found that the motor is weak and eventually not have enough power to turn motor and it stops tumbling. I informed customer that its a bad motor. part# dc93-00101n (from marcone is cheapest)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Maple Grove, MN 55311
Phillip
Job Details: 03/10/2022
The ice maker does not work and the water dispenser sometimes works. I found every wire to the bottom of the door is broken. The warranty does not cover the repair. The customer did not want it repaired.
We serviced a
GE REFRIGERATOR
Model PFSS5PJXASS SEEB R
Near Maple Grove, MN 55311
Phillip
Job Details: 03/10/2022
"The whole unit was not cooling but fans were running. The compressor would kick in a about a second then shut off. I got 120 the the inverter. I replaced the inverter. After a few minutes the compressor and fans all came on and now it cools. Customer said the ice maker is not working and at one time the water stayed on and they had water all over the floor. Im ordering the valve and ice maker. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock, ordrd 1 WR30X35285 (Ice maker) and 1 WR57X33326 (Water valve)"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4800XQ1
Near Lakeville, MN 55044
Delton
Job Details: 03/10/2022
Found that thermistor is open. Replaced thermistor and it started heating for 10 seconds and shut off. Found that timer contacts are bad. I can wiggle timer and igniter turns on/off as i wiggle timer knob. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10185981 (Timer) and 1 Wp3392519 (Thermistor)
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59N6630SS/AA
Near Minneapolis, MN 55432
Phillip
Job Details: 03/10/2022
I found the convection fan was rubbing on the fan cover. I bent the center out and put washers behind the cover so the fan does not rub on the cover. The customer bought a plan before I came.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW87HEDW1
Near Zimmerman, MN 55398
Phillip
Job Details: 03/10/2022
The washer would not drain. I cleaned the filter and found the drain motor was bad. I replaced the pump. The washer was in a closet so I did use my air sled the get it out. ; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
MAGIC CHEF RANGE- ELECTRIC
Model CER3725AAW
Near Otsego, MN 55301
Phillip
Job Details: 03/10/2022
The customer thought the oven was heating to low. She bought a thermometer and put in the oven. She said after it beeped that it was preheated the temp was 50 degrees low. I took temps at 350 and after recoding the highs and lows I got average temp of 352.348-343-354-360-350-361=352I bumped the temp up to 425 and let it cycle. After several cycles I got a average of 428. Today the oven is working perfectly. I explained to the customer that the store bought thermometers take 20-30 min to show the set temperature. I also instructed where to position the racks and the difference types of cookware and how that can affect the bake time.
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/10/2022
Water is leaking from the floating seal again. I called GE Techline and he just recommended to replace the motor or sump. It looks like the wash motor comes with a new floating seal and clamps. Im ordering the motor and the customer will pay for the part. ; ordrd 1 WD19X25700 (Pump)
We serviced a
LG WALL OVEN- GAS
Model LDG3036ST
Near Minneapolis, MN 55406
Delton
Job Details: 03/10/2022
"Found that both upper and lower ovens igniters were weak and gas not turning on. Customer approved estimate. Replaced igniters, tested and both upper and lower oven preheated and is working good.; used 2 5303935066 (FLAT IGNITER) from stock"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME517SIW0
Near Woodbury, MN 55125
Delton
Job Details: 03/10/2022
"Replaced control board, tested and dryer now starts and is working good."
We serviced a
LG WASHER FRONT LOA
Model WM2701HV
Near West Saint Paul, MN 55118
Delton
Job Details: 03/10/2022
Found that rotor is stripped along with bearing shaft. .; saved tckt
We serviced a
BOSCH DRYER- ELECTRIC
Model WTMC5321US/06
Near Monticello, MN 55362
Seth
Job Details: 03/10/2022
I replaced the heater assy. The unit had tripped the hi-limit and the thermostat was ohms were out of the target range. I tested and cleaned the dryer. It is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Minneapolis, MN 55417
Nate
Job Details: 03/09/2022
"Not cooling. Found a giant ice ball in upper right corner of freezer. Evaporator has no frost, compressor is running."
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8624AAE
Near Chanhassen, MN 55317
Adam
Job Details: 03/09/2022
Found that unit would only fill with water but wouldnt agitate or spin. Tested the lid switch that was good. There was a secondary micro switch that connects to the lid switch that failed replaced that switch and unit was operating correctly again. Used 3/16 micro switch from truck stock; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
GE RANGE- GAS
Model JGB750EEF3ES
Near Andover, MN 55304
Matt
Job Details: 03/09/2022
"Customer complaint is, STRONG GAS SMELL ONLY WHEN IN USE- COOK TOP IGNITIES ALL BURNERS AT SAME TIME. Inspected and tested. Its normal for all burners to spark at the same time. Cooktop and Oven are working perfectly. Customer just moved in and Im sure the previous owners did some painting. Its probably just burning the paint fumes. Range is operating normal."
We serviced a
MAGIC CHEF RANGE- GAS
Model 3127WTV
Near Eagan, MN 55122
Delton
Job Details: 03/09/2022
"Found that the igniter is weak and wont turn on gas. Customer approved estimate, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"