We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Eagan, MN 55123
Delton
Job Details: 08/16/2021
"Wrong part ordered, thought it came as an assembly. Ordering pub touch pad and rescheduling.; ordrd 1 5304517587 (PCb touch pad)"
We serviced a
MAYTAG WASHER FRONT LOA
Model LAT8426AAE
Near Eagan, MN 55123
Delton
Job Details: 08/16/2021
Water injector plastic broke and hanging over tub so when it fills it leaked onto floor. Ordering new part and rescheduling.; ordrd 1 WP22001304 (Water injector assembly)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000GW/A2
Near Minneapolis, MN 55419
Nate
Job Details: 08/16/2021
"Squealing. Found a completely broken idler pully. Replaced it, runs and heats great now.; used 1 DE634A (PULLEY) from stock"
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL15
Near Minneapolis, MN 55407
Nate
Job Details: 08/16/2021
"One time when customer used it, it stopped and wouldnt continue. But if she stopped it and selected other options like drain and spin, it did. I put in test mode and only error was a drain error. But in test mode I put it on drain and it drained perfect. I dont see any physical signs of malfunction. Ran it on a normal wash and washed great, but then when it came time to recirculate water, it couldnt. Tried draining out the water, and just hummed. The Diverter is failing. Ordered a new one. Tried to also order a new drain pump in case the pump is also failing. 420325P; ordrd 1 426862P (Diverter valve)"
We serviced a
GE DRYER- GAS
Model GFD45GSSM0WW
Near Edina, MN 55435
Phillip
Job Details: 08/16/2021
The customer complaint is that they need to run the dryer 2-3 times to get the clothes to completely dry. I started the dryer on a high heat time dry and recited the temps. The dryer would heat to a high temp but every time it cycled back on it would only heat for a few seconds. The longer it ran the less it cycled the heat. I used my air flow meter and it said the air flow is poor. I pulled the washer out then disconnected the dryer vent. I took the air flow test again and this time is was good air flow. I hooked the dryer back up and pushed the washer back in. The dryer is on the second flow so I was unable to get the air speed from outside. The issue is the dryer duct is restricted and needs to be cleaned.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Chanhassen, MN 55317
Phillip
Job Details: 08/16/2021
The leak error code 15 was on the display and the drain pump runs. I saw water leaking from the water valve. Im ordering the water valve. ; ordrd 1 00628334 (Water valve)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEW1
Near Chanhassen, MN 55317
Phillip
Job Details: 08/16/2021
The complaint was it will not dispense water and frost in the freezer. I found the plug off on the cold water solenoid. I made sure the ice and water were tight. The dispenser does dispense ice and now water . The ice maker cycled and filled with water while I was there. I raised the door so it seals better. I also noticed a lot of moisture on the million. The humidity control was off. I turned the humidity control on so now the million heater runs to Dissipate the moisture.
We serviced a
LG RANGE- GAS
Model LRG3095ST/02
Near Chaska, MN 55318
Phillip
Job Details: 08/16/2021
The oven would not bake. After testing I found the bake ignitor was very weak. I replaced the ignitor and now its working good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DISHWASHER
Model GDT560PSD6SS
Near Waconia, MN 55387
Phillip
Job Details: 08/16/2021
The dishwasher would not fill but it would advance and turn on the wash motor. I found the float sensor had failed . I replaced the float sensor and now it fills and washes. ; used 1 WD21X10519 (FLOAT SWITCH) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWWS0
Near Waconia, MN 55387
Phillip
Job Details: 08/16/2021
"The complaint is the dishwasher does not wash well and completely dry the dishes and also louder than it use to be. After testing I found no issues with the dishwasher. There is calcium build up in the detergent cup and kind of all over. The sump area and filter are completely clean. There water is very hard, the water measured over 25 grains a gallon. They are not using a rinse aid. I advised them to start using one. I also advised them to check the water softener operation and to clean the dishwasher with a dishwasher cleaner. I put the dishwasher in diagnostics. I went through all the modes and they heater came on."
We serviced a
LG RANGE- GAS
Model LRG3083ST/00
Near Minneapolis, MN 55408
Nate
Job Details: 08/16/2021
"Not heating. Found a broken ignitor. Replaced, heats great now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model A3316ABSARWW
Near Minneapolis, MN 55408
Nate
Job Details: 08/16/2021
"Making a loud noise. Found a bad evaporator fan motor. Also found a sealed system issue. Set to coldest setting, after 20 minutes no frost on evaporator. Only first couple inches. All fans running and compressor running and hot. I believe the evaporator begins running really loud after its run too long trying to cool unit down, but is unable to."
We serviced a
DANBY DISHWASHER
Model DDW1809W-1
Near Minneapolis, MN 55406
Nate
Job Details: 08/16/2021
"Not running. Dishwasher smelled like burnt electrical. Found a loose wire coming to the heating element. Replaced the bad wire that was charred, with a new terminal, ran it through a cycle, runs great."
We serviced a
TAPPAN RANGE- GAS
Model 30-4989-00-03
Near Minneapolis, MN 55408
Nate
Job Details: 08/16/2021
"It shuts off after preheating part way. Clock stays on display but temp, everything else shuts off on display. Needs new board. Its NLA. 5303269513Dana can you please see if you can track one down? Thanks ; O-emld tckt , states that autho needed"
We serviced a
LG RANGE- GAS
Model MISSING
Near Minneapolis, MN 55412
Nate
Job Details: 08/16/2021
"Coupler broken. Replaced coupler, works great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WV60M9900AV/A5
Near Wayzata, MN 55391
Seth
Job Details: 08/16/2021
I replaced the failed hose assy hose and cleared a blockage in the circulation hose and sprayer head. I tested a complete quick wash cycle. The washer is no longer leaking.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IHBL02
Near Minneapolis, MN 55424
Seth
Job Details: 08/16/2021
Not cooling. Sealed system failure was found. Hard start was previously installed and the floor was buckled and ruined from a long established leak. Customer will replace the fridge.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Minneapolis, MN 55447
Seth
Job Details: 08/16/2021
Not making ice and leaks. Ice room temps were 25deg after 10 minutes. Freezer temps were 10deg above what I expected. Water dispenser works. Unit was purchased from A1 along with a matching dishwasher. Sealed system is failing. The ice room fan was strong and worked perfectly. I recommended they have an EPA certified company come and fix their refrigeration issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Plymouth, MN 55446
Seth
Job Details: 08/16/2021
Customer complains the dishwasher is not washing dishes well. Upon arrival and inspection I found water tested extremely hard. There was evidence of buildup and depositing of hard minerals in the unit. I ran into test mode to ensure the heater and major functions work. hard water seems to be the only issue found on site. Advise customer to use a citric acid base cleaner and get the softener fixed ASAP.
We serviced a
GE DRYER- GAS
Model DCVH515GF1WW
Near Osseo, MN 55311
Seth
Job Details: 08/16/2021
Customer complains and dryer does not heat. Upon arrival and inspection I found dryer dead heat but dryer vent was over 50% blocked. I had about 13 miles an hour outside and 24 miles an hour inside. I pulled unit out and watched heat cycles and found the secondary coil would not open consistently. I replaced the gas coil valves and tested the dryer. The dryer cycled perfectly with vent unhooked. I will call landlord and have vent cleaned ASAP and advise the tenant to not use the unit until vents cleaned; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Maple Grove, MN 55311
Seth
Job Details: 08/16/2021
"Part quality was poor, looked like a blem, or 2nd, poor moving and deteriorating condition. Customer rejected the part, I concur with his decision. Please try again to find the part ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model ffbd2411ns5a
Near Eden Prairie, MN 55347
Phil
Job Details: 08/13/2021
"The lid on the dispenser is broken, ordered a new one. (by FW)"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED55IIW2
Near Otsego, MN 55330
Matt
Job Details: 08/13/2021
"Customer complaint is, NOT STARING AGAIN. Inspected and found the control panel flashes and then turns off. Needs a new control panel. Part is not in stock. Part number 809160404. ; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER FRONT LOA
Model 110.477888
Near Big Lake, MN 55309
Matt
Job Details: 08/13/2021
"Customer complaint is, SHUTS OFF AFTER IT BEGINS AND GASKET AROUND DOOR LEAKING & E OR F 21 ERRORCODE. I knocked and rang the doorbell many times and nobody came to the door. I did see a kid in there but nobody came to the door. I called and left multiple messages and told them to reschedule with the office. I was there waiting for over 20 minutes."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Dayton, MN 55327
Matt
Job Details: 08/13/2021
"Customer complaint is, AT WASH CYCLE USES OVERFLOW- AND RUNS THAT CYCLE 3 TIMES. Inspected and found the air gap on the counter top overflows every time it drains. Removed hose from garbage disposal and found it was plugged. Quoted customer to clean out hose. Customer approved work. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Champlin, MN 55316
Matt
Job Details: 08/13/2021
"Customer complaint is, WON'T ALWAYS TURN ON AND NOT HEATING DRY AND NOT CLEANING, WATER COMING OUT ON TOP OF COUNTER SPOUT. Inspected dishwasher and found the UI is unresponsive. The light on the board is on steady, which means a communication problem. I quoted customer $261. to replace the main board , but also would order the UI board if they wanted to do the repairs. Theyve been having other issues to, so I wouldnt be surprised if there is other issues to. I let the customer know that if I replace the board, and theres other issues it would cost more to repair it. Customer is going to look into replacing it and will let us know if they want us to order the parts. Part numbers are WD21X23462 and WD21X24901."
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Seth
Job Details: 08/13/2021
Customer complains that when they dispense water and they get none and get a leak into the basement. Upon arrival an inspection I found a failed waterline was found sadly this issue was not covered with the right and Hennepin warranty no repair possible. Customer paid for a 5/16 union and I did repair on site please spell labor to WHE.; ordrd 1 Spru516 (' Union)
We serviced a
GE RANGE- GAS
Model JGBP35WEW1WW
Near Minneapolis, MN 55442
Seth
Job Details: 08/13/2021
Not igniting failed spark module part is on order; schdld next appmnt for 8/23 MON !
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500DC5
Near Minneapolis, MN 55447
Seth
Job Details: 08/13/2021
Making a bad Norse during agitation. I found coins in the wash plate I tested both agitate and spin. The washer is now fixed
We serviced a
GE REFRIGERATOR
Model GNE26GSDDSS
Near Minneapolis, MN 55410
Seth
Job Details: 08/13/2021
"Freezing food in the fridge. Upon arrival and inspection I found the ff section was 5 dig F. The ff fan was installed backwards. Essentially turning the fridge into a freezer. The fan was the old version I replaced it, and cleared the defrost drain. The fridge is now fixed. Please call the customer mid next week to check that the fridge is working as designed, before closing this ticket please. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
LG STACKED WASHER
Model WM3488HW
Near Minneapolis, MN 55416
Seth
Job Details: 08/13/2021
Not draining. Failed drain pump. Parts on order.; ordrd 1 EAU62263306 (Pump)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFL5617STT0
Near Minneapolis, MN 55416
Seth
Job Details: 08/13/2021
Not spinning or draining. The rear main bearing has failed. Unit has 1/4 to 1/8 in slop in the bearing. Please call into authorizations. Environment is tight not possible to repair on site.; saved tckt
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A4
Near Minneapolis, MN 55412
Seth
Job Details: 08/13/2021
"Display not showing. Failed control assy. Dana please search for the needed part, I could not scout either one. DC92-02005A -"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Osseo, MN 55369
Seth
Job Details: 08/13/2021
Leaking this refrigerator has a manufactures defect that is not over with the home smart warranty.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC400XW0
Near Osseo, MN 55311
Phillip
Job Details: 08/13/2021
I replaced the main board. I ran a calibration and a test cycle. The washer agitates and spins. Its working good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB520RHS0
Near Osseo, MN 55311
Phillip
Job Details: 08/13/2021
I replaced all 5 parts. I found issues with everything. I ran the dishwasher and now theres no leaks from the wash motor and nothing out the front when its washing the upper rack. The door opens and does not drop to low. Its working good now no other problems found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Maple Grove, MN 55369
Phillip
Job Details: 08/13/2021
The customer had put tape over the switch and it has been working great since. I found that the top of the door was sagging down just enough where it was not making contact with the light switch. I loosened the four-door screws and raise the door. And I put a wedge under the light housing so now the door makes perfect contact with a switch. Its working good.; states that autho needed
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Plymouth, MN 55442
Phillip
Job Details: 08/13/2021
I replace the main control board and the upper rack adjusters. The heater and motor wires going to the board restarting too short and overheat. I replaced the connectors for those four wires going to the main board. I also found a broken wire from the main board to the water valve a repair that wire. The dishwasher fills and washes everythings working good now. I did not replace the water valve.
We serviced a
GE DISHWASHER
Model GDF510PGM0WW
Near Minnetonka, MN 55345
Phillip
Job Details: 08/13/2021
The dishwasher filled with water but was not able to drain the water. I found a chip from a bowl stuck in the drain pump. I removed the chip. I put the pump back together and reinstalled it. Its all working good now.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXDW0
Near Chanhassen, MN 55317
Phillip
Job Details: 08/13/2021
The door opens but the handle is broken . The right burner switch screws are missing so the switch is just loose. I replaced the screws so now the burner works. Im ordering the door handle. ; ordrd 1 WP3188695 (Door handle)
We serviced a
GE DISHWASHER
Model GDF630PGM0WW
Near Chanhassen, MN 55317
Phillip
Job Details: 08/13/2021
The wash motor was getting power but it would not run. There was food or something locking up the motor. I was able to get working. No more issues found.
We serviced a
GE DISHWASHER
Model GSD500X.66AW
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/13/2021
The landlord let me in because the tenants were not home. I started and ran the dishwasher. The dishwasher fills up correctly and pumps good. I did find some debris down in the filter area. I clean the debris and advised the customer to run a dishwasher cleaner. said if it still does not clean well to switch soaps and use more of it. The water was a little hard.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EWFLS65IIW0
Near Eden Prairie, MN 55347
Nate
Job Details: 08/13/2021
"Bottom drawer on pedastal doesnt stay shut. Adjusted it by removing springs on back, doesnt pop open now. Other option was to replace latch which would have been 230.Detergent drawer latch is broken. Ordered new one. ; ordrd 1 137440406 (Detergent drawer)"
We serviced a
LG DRYER- GAS
Model DLGY1202V
Near Eden Prairie, MN 55347
Nate
Job Details: 08/13/2021
Dryer not heating. Found a bad ignitor. The new one I was installing broke. Didnt have any more on me. Ordered a new one to install. Coming back. Customer wants sooner than Wednesday though. ; ordrd 1 DC035 (Ignitor)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLEFMZ99ECF
Near Savage, MN 55378
Nate
Job Details: 08/13/2021
Inner element doesnt always work on front right burner and displays are goofy. Ordered new user interface boards.; ordrd 1 316445603KIT (Board user interface)
We serviced a
KITCHENAID WASHER TOP LOAD
Model KAWE450VAL0
Near Minneapolis, MN 55406
Nate
Job Details: 08/13/2021
"water has been leaking from the bottom of the tub. Found a bad tub seal. Water has also been spraying out onto the floor, which I fixed by adjusting the drain hose. Coming back next Thursday to install the new seal.; ordrd 1 W10814296 (Seal)"
We serviced a
AMANA DRYER- ELECTRIC
Model NED4700YQ1
Near Minneapolis, MN 55417
Nate
Job Details: 08/13/2021
"Not heating. Found a bad timer. Replaced, heats great now. Also vacuumed and cleaned out a lot of debris from the dryer."
We serviced a
GE REFRIGERATOR
Model CWS21SSEAFSS
Near Minneapolis, MN 55419
Nate
Job Details: 08/13/2021
"66 in FF, 3 in freezer. Air damper was closed. After I physically opened it, it responded by opening and closing when the door switches were pressed and released. Spoke with GE, they said with the temps being -17 consistently, and all fans running, that it would be a failing air damper assembly. Ordered one, coming back to install. Check frost and temps when I come back.; ordrd 1 WR17X12456 (Air damper assembly)"
We serviced a
GE MICROWAVE
Model JVM3160DF3WW
Near Minneapolis, MN 55416
Nate
Job Details: 08/13/2021
It is still tripping the breaker. Saw that both the latch board and latch are in bad shape and need to be replaced. Ordered both parts and Im coming back on Tuesday to install.; ordrd 1 WB10X32782 (Latch) and 1 WB06X10610 (Latch board)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model ffre412gsw2
Near Brooklyn Park, MN 55443
Phil
Job Details: 08/13/2021
The dryer is taking a long time to dry. The unit does have heat. The vent is up on the roof so they cannot check it. I advised them there is a 90% chance that the vent is the issue and not the dryer. The wanted us to come and check the dryer out anyways. The house and the dryer are a year old. (by FW)
We serviced a
GE REFRIGERATOR
Model GSH25JSCBSS
Near Maple Grove, MN 55311
Phillip
Job Details: 08/13/2021
I found water leaking from the freezer bottom and the water dispenser will not dispense water. The waterline in the door is frozen and the drain grommet had slipped up and it was restricting water from draining into the pan. I cleared the ice in the door and cleared the ice around the drain pan and fixed the grommet. The dispenser flap does not seal properly so warm air is leaking in. I gave the customer a quote for the dispenser flap repair and the dispenser tube heater. Quoted for parts and labor. I added the quote along with part numbers to photos.
We serviced a
LG RANGE- ELECTRIC
Model LDE3037ST/00
Near Osseo, MN 55311
Phillip
Job Details: 08/13/2021
No one is home and the inside garage door got locked. I called the customer and rescheduled for Monday the 23rd; schdld next appmnt for 8/23 MON !
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2 02
Near Otsego, MN 55301
Matt
Job Details: 08/13/2021
"Customer complaint is, Ran for a little while and flashes Error HE. HE is a over heat error. Inspected and tested. Found the vent was plugged solid on the outside of the house. There was a metal screen across it. Removed metal screen and lent. Tested dryer and its working great. Dryer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Otsego, MN 55301
Phil
Job Details: 08/13/2021
The icemaker does not fill with water. The water dispenser works well. We put the icemaker in test mode and it cycled around but did not fill. Ordered an icemaker. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323LS9
Near Victoria, MN 55386
Phil
Job Details: 08/13/2021
"We installed the new icemaker 2 days ago. The customer said it is not making enough ice. It has filled the bin already, she dumped it out and it has made another 40 cubes or so. She is going to count the cubes over the next 24 hours and see how many she gets. Please follow up with her on Monday. (by FW)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9600LW1
Near Monticello, MN 55362
Matt
Job Details: 08/13/2021
"Customer complaint is, OVERFILLING, LEAKING FROM BOTTOM, CONTROLPNL LOOSE,SPIN SOUNDS STRANGE. Inspected and tested. Found the pressure sensor hose was plugged, causing it to not read the water level correctly. Cleaned out hose and filled washer 4 times to different levels and it stopped right were it should every time. Control panel right end cap tabs are broken. Needs a new end cap. I let the washer spin out 4 times and it sounds normal and clothes were spun out great every time. I did not find any leaks. Washer is working normal. Installed new end caps. Washer is now fixed."
We serviced a
GE DISHWASHER
Model GLD4600N00WW
Near Apple Valley, MN 55124
Phil
Job Details: 08/13/2021
The dishwasher leaked on the floor when it was not in use. The water was running out the door. The sink is not draining right and it appears water backed up from the sink into the dishwasher. They need a plumber. (by FW)
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR5636JQ0
Near Eden Prairie, MN 55347
Phil
Job Details: 08/13/2021
The dryer will not start. The door switch is not clicking for the customer. I would start there. Part number is WP3406107 (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Monticello, MN 55362
Matt
Job Details: 08/13/2021
"Customer complaint is, LEAKING WATER WITH THE LOWER LEFT BOTTOM SIDE CRUSTY/RUSTY- TRICKLES DOWN OFF PANELS. Inspected and tested. Found the bottom right corner of the tub is bent or warped, and its leaking sometimes. Also the screws that hold the toe kick panel on had been put in to far at some point and put a hole into the tub ,causing it to leak slowly. The tub is not replaceable. Call in for authorization."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW2
Near Minneapolis, MN 55409
Phil
Job Details: 08/13/2021
The supply hoses on the washer are leaking. Ordered new ones. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBW0
Near Elk River, MN 55330
Phil
Job Details: 08/13/2021
The touchpad start and cancel buttons won't work. Ordered new touchpad. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 25377179504
Near Victoria, MN 55386
Nate
Job Details: 08/11/2021
"Had a bad Icemaker. Installed new one, cycled it and it filled and works great."
We serviced a
ELECTROLUX REFRIGERATOR
Model RUBBED OFF
Near Shakopee, MN 55379
Nate
Job Details: 08/11/2021
"The seal was not attached to the freezer door, so warm air was getting in and causing a ton of ice and frost to build up. The fan couldnt run because of that. Water leaking into fresh food. Steamed all the ice and frost out. Dried everything out. Got the fan running. Steamed the seal, so it seals well now. Also adjusted the light socket so the light works in the fresh food. All runs great now."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Eagan, MN 55123
Delton
Job Details: 08/11/2021
"Replaced LED light, tested and now all lights come on and are working good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Minneapolis, MN 55426
Phillip
Job Details: 08/11/2021
When I open the door today there was a loud crackling sound that seem to come from the main control and the interior light did not come on. After testing I found two of the door switches to be defective and the main control board was also defective. I replaced two door switches and the main control. The light now comes on when you open the door theres no crackling sound and the microwave is heating properly.; used 2 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Eagan, MN 55122
Delton
Job Details: 08/11/2021
Control board has solid light which means no communication between UI and control board. No voltage going to UI at board. Customer approved estimate. Ordering control board and rescheduling.; ordrd 1 WD21X24901 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT1
Near Eagan, MN 55121
Delton
Job Details: 08/11/2021
"Replaced control board, tested and dishwasher is working good as Im here."
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLWW
Near Eden Prairie, MN 55344
Delton
Job Details: 08/11/2021
"Replaced timer and knob, tested and timer now advances and stops at end of cycle. Dryer is working good."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Eden Prairie, MN 55347
Delton
Job Details: 08/11/2021
"Replaced motor/sump assembly, tested and dishwasher is running and working good.I did find mice nest living behind dishwasher and looks like water shut off has slow leak. I showed customer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF5
Near Minneapolis, MN 55423
Nate
Job Details: 08/11/2021
"Not dispensing water or ice. Dispenser works, but water pressure coming to fridge is really slow. Had a saddle valve. Also needs a new filter. Customer ordering a new filter and will get saddle valve replaced."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF56H9100AG/A2
Near Eden Prairie, MN 55347
Delton
Job Details: 08/11/2021
"Replaced balance sensor, tested quick cycle with load of clothes and it drained and spun out clothes. Washer working as Im here."
We serviced a
INGLIS WASHER TOP LOAD
Model ITW4300SQ0
Near Savage, MN 55378
Delton
Job Details: 08/11/2021
"Replaced listed parts, tested full cycle of towels and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
LG WASHER TOP LOAD
Model WT5170HW
Near Minneapolis, MN 55423
Nate
Job Details: 08/11/2021
"Not spinning out. It wasnt level. Leveled it with the feet, ran it through a full rinse and spin with a large load of towels and it successfully went through all the way. If they have issues in the future, i would order a new PCB. The tension rods are fine. EBR67466109"
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Minneapolis, MN 55412
Phillip
Job Details: 08/11/2021
The washer would not drain. I found the drain pump was locked up. I drained the water and then replaced the drain pump. I started a cycle so it would fill with water and wash. I put into a drain and spin. Its working good now. X; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AWW1
Near Minneapolis, MN 55411
Nate
Job Details: 08/11/2021
Replaced a bad heater element on the dishwasher. The control board was not the right part number. The right number is W10906414. Coming back to install the correct board. ; ordrd 1 W10906414 (Control board)
We serviced a
MAYTAG DISHWASHER
Model MDB6600AWS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/11/2021
I replace the filter accumulator and the door latch assembly. I had to clean the jets on the lower spray arm so it will turn. It is working a lot better now. I advise the customer to clean it once a month.; used 1 WPW10130695 (LATCH ASSEMBLY) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ4WS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/11/2021
"Last visit the drain pump had failed Today I found a broken wire going to the drain pump. I added wire to the drain pump wires. I put new terminals on the wires and secured everything with zip ties. The softener cup is broken, Im shipping the part to the customer. ; ordrd 1 WH43X24454 (Dispenser assy)"
We serviced a
GE DISHWASHER
Model GDF520PGJ2CC
Near Champlin, MN 55316
Phillip
Job Details: 08/11/2021
I replaced control board. It started right up and started running. I told the customer to let it run a light cycle.
We serviced a
SAMSUNG DRYER- GAS
Model DVG50R8500V/A3E
Near Rogers, MN 55374
Phillip
Job Details: 08/11/2021
I replaced the motor assembly. I turned the gas back on and hooked up the dryer vent. I ran the dryer on time dry and its heating.
We serviced a
KENMORE DRYER- ELECTRIC
Model 796.803119
Near Monticello, MN 55362
Phillip
Job Details: 08/11/2021
"The dryer would not heat and was making a loud noise. I found a sock in the blower wheel and the heater fuse was open. I vacuumed out the dryer, replaced the fuse and oiled the rollers. The air flow is poor and most likely caused the fuse to go bad. I advised the customer to have the dryer duct cleaned soon. I said it can pop that fuse again. ; used 1 6931EL3003D (THERMAL FUSE) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ4WS
Near Medina, MN 55340
Seth
Job Details: 08/11/2021
Customer complains the washer leaks. On arrival inspection I found one of the four vent holes was heavily built with scum and mold. It was Walter building up in it it was evident it had been leaking. I cleared this blockage and test it by using speed wash. I saw no leaks.
We serviced a
KENMORE DRYER- GAS
Model 11077092600
Near Maple Grove, MN 55311
Seth
Job Details: 08/11/2021
"Customer complains dryer is not drying well and it smelled of smoke. Upon arrival and inspection I found the dryer and had a fire inside. The unit needs to be replaced.; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Maple Grove, MN 55369
Seth
Job Details: 08/11/2021
Leaking. Drain pump has failed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR4634EQ2
Near Plymouth, MN 55446
Seth
Job Details: 08/11/2021
"Plugged bulk head, 4mph at back of dryer. I cleaned and tested the dryer it is now working as designed. Vent still has issues wind speed indicated 50% blockage somewhere in the duct."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6JB4
Near Golden Valley, MN 55427
Seth
Job Details: 08/11/2021
"240338101 - door bin, 240337712 - dairy door, 240530811 - meat drawer, qty 2 240337103- crisper drawer, 241872509 - freezer door seal, 241872512 - refrigerator door seal, 5303918375, door shim kit.Customer has many complaints about fridge mainly broken plastic interior pieces plus its not cooling. Upon arrival and inspection I found the freezer was running in the mid 20? fresh food section was running in the 50? range. Obvious issue was found there. Please transfer or put in Autho for replacement. Among the things broken were both freezer and fridge door seals both crisper drawers the dairy door the meat drawer, And lastly the bottom door bin. I found the freezer liner was cracked as well possibly causing moisture leaks as well as heavy damage to the fridge liner where door has been scraping for a long time. We would also need a door shim kit. In my opinion this refrigerator is beyond repair please call in authorizations.; saved tckt"
We serviced a
WHIRLPOOL DRYER- GAS
Model 11097511702
Near Plymouth, MN 55447
Seth
Job Details: 08/11/2021
"Dryer not heating. Outside vent was at 13 mph inside vent was at 34 mph after cleaning. The high limit was blown as well as the coils needed replacing. I replaced the height limit the coils and tested. The dryer now cycles between 105 and 197?F. The customer will get their dryer vent fixed ASAP before using further; used 1 279816 (HI LIMIT/FUSE KIT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323LS9
Near Victoria, MN 55386
Seth
Job Details: 08/11/2021
Ice maker making noise. I replaced the ice maker and tested it is now working.; used 1 5303918344 (ICEMAKER) from stock
We serviced a
KITCHENAID MICROWAVE
Model KHMC1857WSS0
Near Saint Michael, MN 55376
Phillip
Job Details: 08/11/2021
I replaced the main control board. I tested the microwave by heating a coffee cup full of water. It heated up perfectly.
We serviced a
KENMORE DISHWASHER
Model 665.13273K116
Near Rogers, MN 55374
Phil
Job Details: 08/11/2021
The dishwasher does not seem to be filling with enough water. Ordered a new water valve. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Chaska, MN 55318
Phil
Job Details: 08/11/2021
The auger motor is making a lot of noise and not dispensing. Ordered a new motor. (by FW)
We serviced a
FRIGIDAIRE DRYER- GAS
Model ????
Near Golden Valley, MN 55427
Phil
Job Details: 08/11/2021
"The dryness button on the touchpad says error when they try to use it. They were trying to adjust the dryness level on timed dry and the button will not work. The button will only work on auto dry. The light bulb is also out, they are going to pick up at a store and replace it. (by FW)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Minneapolis, MN 55416
Phil
Job Details: 08/11/2021
The unit is not making any ice. This unit takes the 0965 icemaker. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Minneapolis, MN 55417
Phil
Job Details: 08/11/2021
The dishwasher is dripping under the door. This unit takes the corner seal it and the lower door wiper. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Minneapolis, MN 55426
Nate
Job Details: 08/11/2021
"Not progressing through wash cycle. Found a bad Diverter motor. Replaced, but the circulation motor is also not running. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mound, MN 55364
Nate
Job Details: 08/11/2021
Was over frosting. I put in the fan/thermistor kit and new pan. Also put it on automatic defrost every 8 hours. Cooling. Told them to give it 24 hours until its totally cold.
We serviced a
WHIRLPOOL RANGE- GAS
Model ????
Near Waconia, MN 55387
Phil
Job Details: 08/10/2021
The metal piece in the oven is rusty. This is not covered by the warranty. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWWS0
Near Waconia, MN 55387
Phil
Job Details: 08/10/2021
The dishwasher is noisy. Sounds like something is in the pump. I told him the racks are not covered. Recommended he use jet-dri for the spots on dishes. (by FW)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model CRGF342AS1
Near Becker, MN 55308
Matt
Job Details: 08/10/2021
"Customer complaint is, No heat. Inspected and tested. Found the coils have failed. Installed new coils and tested. Airflow on outside of house is 20mph. Heat is cycling great between 215F and 115F. I watched heat cycle for 25 minutes. Dryer is heating great. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
GE DRYER- GAS
Model DCVH515GF1WW
Near Osseo, MN 55311
Phil
Job Details: 08/10/2021
The dryer tumbles but does not heat. (by FW)
We serviced a
GE WASHER TOP LOAD
Model WCRE6270H1WW
Near Chanhassen, MN 55317
Phil
Job Details: 08/10/2021
The washer is not washing clothes real well and stinks. It sounds like the solenoid in the tranny is failed. Ordered new tranny. (by FW)