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Service History 198

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed September 12, 2024 to September 16, 2024

Wolf CooktopSep 12, 2024Wayzata, MNTechnician: Nate

Model 9003742

Cooktop burners dont ignite or if they do they just click after igniting. Found they all had to be cleaned. Used my wire brush and pick to clean around all electrodes and on burner heads, now they all ignite great and dont click while theyre running.

“Nate is so professional. He came in, knew exactly what was wrong, addressed it immediately and had my non working 6 burner Wolf range 100% operational in under an hour. He was efficient, knowledgeable and clean. I highly recommed!”

Pauline O.
LG RefrigeratorSep 12, 2024Minneapolis, MNTechnician: Evan

Model LFC25760ST

Complaint is that unit is not cooling. Found that compressor start relay has failed. Adjusted wires and replaced with universal start relay. Job complete.

“Evan is an outstanding tech. Omega Force is now on my speed dial for all future appliance repairs. Thank you Evan.”

Dan K.
LG RefrigeratorSep 13, 2024New Richmond, WITechnician: Phillip

Model LRFXC2416S.ASTCNA0

The craft ice maker makes a knocking sound. I replaced the ice maker it ran a test. I removed some shipping film from the freezer door and advised the customer on some visible frost on the evaporator cover. I advised the customer to just make sure the doors are shut nice and tight. No other issues found. Job is complete.

“Philip did an excellent job identifying the problem and servicing the craft ice maker in our new LG side by side refrigerator which was still under manufacturers’ warranty. He was able to complete the job quickly and fix the problem. It’s working great again! Thank you!!”

Jeanne C.
Maytag DryerSep 13, 2024St. Cloud, MNTechnician: Brandon

Model MEDB835DC4

Customer states the unit has a noise. Disassembled and found 3 rollers tight and the idler wheel locked up, cleaned up and replaced all the wheels and belt. Cycled and tested the unit is operating as it should.

“Brandon was helpful and thorough with our appliance repair.”

Chrissy S.
Speed Queen WasherSep 13, 2024Minneapolis, MNTechnician: Nate

Model AWNE9RSN116TW01

Its left some junk on towels in washer. Took agitator out. Took it outside and cleaned it thoroughly with simple green. Then used simple green in tub and scrubbed it. Did a few rinse and spin a few times to clean it out. Then explained how to do afresh for 4 cycles. Nice and clean now.

Beko RefrigeratorSep 16, 2024Minneapolis, MNTechnician: Dakota

Model BFBF3018SSIML

E9 error, replaced IM and tested, Im operating to spec on departure.

LG RangeSep 16, 2024Albertville, MNTechnician: Matt

Model LRE3061ST/00

When back burner is on the front burner activates. Customer advised when they turn the back left burner on the front left burner also turns on. They said its been doing it every time for the past week. Installed new main board and tested. All burners are working great. Range is now fixed.

“Matt is a courteous, thoughtful and knowledgeable technician .”

Ruth L.
Whirlpool DryerSep 16, 2024St. Joseph, MNTechnician: Brandon

Model LER4634JQ1

Customer say the dryer would not start, found the door switch was broken, customer approved new door switch. Installed cycled and tested the unit is working as it should

“Friendly & knowledgeable. Solved the problem. Good job.”

Connie L.
GE DishwasherSep 16, 2024Monticello, MNTechnician: Matt

Model DDT700SGN4BB

Installed new pressure sensor from previous diagnosis and tested. Dishwasher is working great. Dishwasher is now fixed.

“Thanks for getting me up and running!”

Melissa S.
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