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Service History 191

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed August 8, 2024 to August 12, 2024

Maytag WasherAug 8, 2024Bloomington, MNTechnician: Delton

Model LAT9457AAE

Found that it was leaking from bleach hose to tub. Clamp that holds it was rusted and hose was not tight enough and leaked. Added new clamp, tested and no leaks. Washer is working good.

“Promptly made a service appointment, discovered the problem and then made the repair. I don’t ask for more!”

Larry L.
Liebherr RefrigeratorBuilt-inAug 8, 2024Afton, MNTechnician: Hyrum

Model BFI1051

Customer has concerns about frost, forming on the back ball of the top left section of the freezer. compressor running too long because of the placement of the evaporator temperature sensor in the lower section of the freezer. Moved temperature sensor from bottom of evaporator to suction line on the evaporator as instructed by Techline. defrosted the machine aggressively. Customer also requested that we remove the icemaker from the machine. Also set temperatures in the refrigerator section higher because customer had complaints about freezing. Everything seems to be working properly. Customer is going to try.

“Hyrum was prepared, had a good strategy and diligently went about solving the problem!”

Peter V.
GE WasherStackedAug 9, 2024Maple Grove, MNTechnician: Nate

Model GFWN1600J1WW

Replaced bad drain pump, drains great now

“Very fast and knowledgeable technicians and scheduling is always a breeze. Recommend Omega Force to any and all property managers or owners”

Michelle B.
LG RefrigeratorAug 9, 2024Zimmerman, MNTechnician: Matt

Model LF29H8330D.ASBCNA0

FRENCH DOOR: DOOR/doors hard to open. Found the middle drawer opens really hard. Installed new rail connectors and tested. Drawer is opening and closing great. Refrigerator is now fixed.

“Matt went above and beyond to fix our appliances.”

Brady C.
Samsung RefrigeratorAug 9, 2024Maple Lake, MNTechnician: Brandon

Model RF197ACRS

Customer stated the fresh food compartment always had water under the lower drawers. Removed the shelves and steamed the back cover to remove all the ice and was able to remove, found the drain clogged. Quoted the customer a drain kit. Customer approved, cleaned out the drain and installed a drain kit.

“Brandon did an amazing job repairing our refrigerator! Very professional and pricing in line. Great communication regarding appointments and updates. Highly recommend!”

Kathryn B.
Danby RefrigeratorAug 9, 2024Andover, MNTechnician: Adam

Model DAR055D1BSSPR

Install new compressor from last diagnosis. Once I installed the compressor and filter dryer pressure tested to 200 psi. No leaks are present. Vacuumed under 300 ?m. Then filled with proper amount of refrigerant. Plugged in and cleaned everything up unit dropped down to 38? before leaving unit is running properly.

Speed Queen DryerAug 12, 2024New Hope, MNTechnician: Nate

Model ADEE9RYS177TW01

Not heating. Found a bad heater assembly. Replaced heater, now it heats great. Cleaned some lint out of it too.

“Nate was great, and worked quickly! Did a fantastic job.”

Micah Or Emma S.
Beko RefrigeratorAug 12, 2024New Brighton, MNTechnician: Adam

Model BFFD3624SS

Installed the fan after the last diagnosis. Once installed tested. Unit is working properly now

“Adam was great! Helped with more than our frig ?s. Good hire:)”

John R.
Samsung RefrigeratorAug 12, 2024Hopkins, MNTechnician: Paul

Model RF28T5101SR/AA

Replaced faulty DA47-00192EHEATER-WATER PIPE. Part was sent to customer. Start and verified proper operations.

“Paul was great both times he came to our home. He was very nice, competent and made the repairs efficiently and correctly. I would highly recommend him!”

Michael S.
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