Service History 190 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF2A

Near Minneapolis, MN 55430

Phillip

Job Details: 04/21/2023

The customer said the dishwasher does not start. I found the door latch is broken. I was able to run the dishwasher in test mode. Everything worked good. Im ordering the door latch assembly. ; ordrd 1 5304525218 (Latch)

We serviced a

ADMIRAL REFRIGERATOR

Model HMG501030

Near Minneapolis, MN 55418

Phillip

Job Details: 04/21/2023

"The customer complaint is the unit is not cooling well. I found the evaporator is frosted up. I put into defrost, I get 120 volts to the heater but they do not come on. It will need the defrost heater. I could not pull up parts. Please research the part and contact the customer with a quote. I will also need to defrost it. ; snapped 5 QuickPics, states that autho needed"

We serviced a

GE WASHER

Model WCSR2090G5WW

Near Hopkins, MN 55305

Phillip

Job Details: 04/21/2023

"The tenant said the wash makes a loud bani g sound and leans back. I opened the lid and noticed the washer is leaning towards the back. I removed the front and found 3 of the 4 shock absorbers are broken. When you push down on the tub it goes down real easy. When I filled the washer in a small load the whole tub sits so low it rubs against the bottom pan the bottom of the washer is cutting groves into the bottom. It will need all 4 shocks and the shock absorbers. Its over the approved amount please get authorization. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, MN 55337

Delton

Job Details: 04/21/2023

Found that leaking is from cracked drip pan and water filter housing is corroded and looks like has leaked at one time. Also customer said we are the second opinion and other technician from another company said the liner was cracked and not repairable but I took a picture and doubt it will be covered but customer wants a new fridge so send this in for autho and let AHS tell them. Otherwise order parts and reschedule.Water filter housing WP2199840; Drip pan WPW10614158; saved tckt

We serviced a

BEKO++ DISHWASHER

Model DUT25401X

Near Prior Lake, MN 55372

Adam

Job Details: 04/21/2023

Unit not draining. Put unit in test mode to test drain pump. Getting 120v to the pump but its not pumping. Needs a new pump. ; ordrd 1 1746570100 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFC130M0AB0

Near Hopkins, MN 55305

Phillip

Job Details: 04/21/2023

The complaint is the front left burner does not get hot. I found one of the screws holding the burner switch is missing. I replaced the screw but the hole is stripped. I tried a different switch but has differing ratings. The new switch worked and the burner came on. I will order the correct switch. This one I ordered the parts. ; ordrd 1 WP3148953 (Switch)

We serviced a

LG REFRIGERATOR

Model LFCS27596S/02

Near Woodbury, MN 55129

Delton

Job Details: 04/21/2023

"Found that the freezer evaporator fan is bad. Manually spun it and it started running but makes squealing noise. I tried to look up parts on sears but cant find part on parts break down. I would like the evaporator cover assembly which comes with all parts and ice maker fan. But if that part is back ordered or not in stock the freezer evaporator fan motor would work.Check for part number and availability Freezer Evaporator cover assembly. Get autho, order part and schedule customer.; saved tckt"

We serviced a

UNKNOWN OTHER

Model TWC-24

Near Bloomington, MN 55437

Nate

Job Details: 04/21/2023

"Needs new board. Part number 917544. Also needs new main power cord. But we will not charge for that. I accidentally nicked it. 801701. Can someone please call the parts department to get pricing and a quote to the customer, along with estimated return date? 8448496226 is parts department. ; saved tckt"

We serviced a

ELECTROLUX REFRIGERATOR

Model NO STICKER

Near Otsego, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, NOT COOLING IN BOTH SECTIONS. Inspected and tested. The freezer door is not sealing so now the freezer is full of ice and frost. Also giving a SY EF error. Customer said that they couldnt get the door to shut last fall, so its been running for months with the door partially open. I dont even know if theres a issue, because it all started with the door not sealing. Refrigerator is going to need to be unplugged and defrosted before I can do anything. I advised customer unplug refrigerator for a couple days and clean it out and make sure the doors are sealing and then plug it back in and see what happens.

We serviced a

GE WASHER

Model GTW330ASK0WW

Near St. Cloud, MN 56301

Seth

Job Details: 04/20/2023

"I replaced the failed inlet valve assembly, and updated the software. I tested the washer. The water valve broke so we shut off the main. The washer is now fixed."

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near St. Cloud, MN 56304

Seth

Job Details: 04/20/2023

Wont start. Failed idler and belt were replaced. The dryer is now fixed.

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near St. Cloud, MN 56303

Seth

Job Details: 04/20/2023

Dryer wont start. Failed Thermal fuse was found. I replaced the fuse and watched. 3 cycles temps were good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Plymouth, MN 55441

Nate

Job Details: 04/20/2023

Water filter light came on. I explained to customer it came on because it needs a new filter. Showed her how to reset the filter alarm and she reset it. Tested her water in her house which is soft. Tested soft. Temps are zero in freezer and 36 in fresh food. Everything else working well. Job is complete.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651KES

Near Minneapolis, MN 55416

Nate

Job Details: 04/20/2023

"The water dispenser slowly stopped working and same with the icemaker. Checked water pressure to the filter, which is a generic filter, and water pressure is strong. Water coming from filter is very slow and weak. Needs new oem filter. C

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Saint Michael, MN 55376

Matt

Job Details: 04/20/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the right rear roller has failed and is falling off. Installed new right rear roller and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

MAYTAG DRYER

Model WGD9450WW0

Near Sartell, MN 56377

Seth

Job Details: 04/20/2023

The gas valve is on at the supply and it smells of gas. The gas valve needs to be replaced.

We serviced a

CAPITOL RANGE

Model MCOR304

Near Saint Paul, MN 55108

Nate

Job Details: 04/20/2023

"Right front burner not igniting. Found the terminal had broken off of the wire coming to the ignitor. Had to splice on a new wire and new terminal. Replaced bake ignitor, ignites and heats great now.

We serviced a

WHIRLPOOL DRYER

Model LTE5243EQA

Near Hopkins, MN 55305

Adam

Job Details: 04/20/2023

Dryers door switch is stuck. Verified complaint. Replaced the door switch tested multiple times. Its working great.

We serviced a

FRIGIDAIRE RANGE

Model PLEF398CCD

Near Eagan, MN 55122

Delton

Job Details: 04/20/2023

Found that the control board shorted and burnt the board. Some tracers looks burnt on top of relay. Needs new board.

We serviced a

KENMORE FREEZER

Model 2539135311

Near Maple Grove, MN 55369

Matt

Job Details: 04/20/2023

"Customer complaint is, CUST CUT THE POWER CORD BY MISTAKE. Installed new power cord on freezer. Plugged in and compressor started running. Freezer is now fixed.

We serviced a

LG DISHWASHER

Model LDFN4542D

Near Minneapolis, MN 55439

Delton

Job Details: 04/20/2023

Found that dishwasher would get 1E error code within 3 minutes of trying to fill dishwasher. Water fill error. I disconnected and checked water line and has good pressure. I cleaned out filter. Poured water into dishwasher and dishwasher ran. I started dishwasher again and this time dishwasher fills and starts with no error. Ran diagnostics and all functions are working good.

We serviced a

KENMORE REFRIGERATOR

Model 111.7302571

Near Rogers, MN 55374

Phillip

Job Details: 04/20/2023

"The customer complaint, the fresh food section is not cooling well. I verified the fresh food is not cooling as it should. The freezer is cooling good. I found frost in the rear freezer cover and ice all over inside the freezer section. I removed the bins and the freezer evaporator cover. I found some ice build up around the left evaporator fresh food cooling fan. The ice is keeping the fan from running and thats stopping preventing the cold air from blowing into the fresh food. It does not look like its a defrost issue or a mechanical failure. It appears that the freezer door may not be getting shut tight or sealing tight every time. I defrosted the ice around the fan and verified both fans are working. I put the bins and drawer back in and verified that they sealed tight. I raised the front feet, so the refrigerator leans back and the doors shut better."

We serviced a

KENMORE REFRIGERATOR

Model 795.75004402N

Near Plymouth, MN 55447

Phillip

Job Details: 04/20/2023

"This is a garage fridge. The whole unit just stopped cooling. The fans are on but the compressor is not running. The compressor has failed.

We serviced a

GE LAUNDRY CENTER++

Model WSM2420D0CC

Near Hopkins, MN 55305

Adam

Job Details: 04/20/2023

Timer getting stuck just on perm press. Replaced timer and then tested; unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Blaine, MN 55449

Phillip

Job Details: 04/20/2023

"The customer said the washer was stuck in the rinse cycle and would not advance. I checked for faults and the lid lock fault was in the history. I cleared the faults and ran a automatic test. The washer locked the lid and ran through the test. Everything on the test passed. The washer finished by draining and spinning. After the automatic test I checked for faults, there are no new faults. I started a normal cycle. The washer sensed and filled. Eventually after filling the washer locked the lid and started to wash. I waited and watched the washer go from wash to rinse them from rinse to drain and spin. The washer is working as it should. I ran a calibration and checked again for faults. No faults.

We serviced a

MAYTAG DRYER STACKED++

Model MED8630HW0

Near Edina, MN 55435

Nate

Job Details: 04/20/2023

"Squealing when running. Found a bad idler pully inside it. Replaced pully, and also cleaned and oiled all rollers. Vacuumed out a ton of hair and lint. Cleaned everything up. Runs and heats great now. So quiet you could hear a pin drop.

We serviced a

LG DISHWASHER

Model LDF5678SS

Near Bloomington, MN 55425

Delton

Job Details: 04/20/2023

"Found that drain hose extension was rubber hose that has kinked. Dishwasher itself is draining and works. I showed and informed customer of issue that plastic extension would fix it problem and wont kink. Customer approved estimate. Added extension, tested and dishwasher now drains fully and is working good.

We serviced a

AMANA REFRIGERATOR

Model MISSING

Near Eden Prairie, MN 55344

Nate

Job Details: 04/20/2023

"Checked temps on fridge, 2 in freezer and 38 in fresh food. Leaking condensation on back of fridge where some insulation around the refrigerant line broke down, told contractor they will want to probably spray some insulation foam over the panel, so they dont get water leaking down. The filter in the fridge didnt leak any water when I hooked the waterline up. Valve didnt leak either. Dispenses water, no leaks from freezer. Everything checks out good.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WED9300VU1

Near Otsego, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, WANTS THE BOARD REPLACED; F01 ERROR CODE FOR MAIN BRD. Inspected and tested. Found the motor relay is fried on the board. Installed new remanufactured board and tested. Dryer is working great and heat is cycling between 230F and 135F on high heat. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD2SHGXLTE00

Near Avon, MN 56310

Seth

Job Details: 04/20/2023

"Ice maker is not working, I replaced it and tested. It filled with water as designed.

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US/AA01

Near Saint Paul, MN 55107

Delton

Job Details: 04/20/2023

"Customer says it leaks from corner. I ran 20 minutes and saw a few drips on lower left corner. Found that the the vent was clogged with gunk i cleaned out gunk, tested and did not have anymore leaks. Customer did say it was intermittent.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPSO

Near Eden Prairie, MN 55344

Nate

Job Details: 04/20/2023

"Not draining. Found a 1 x 1/2 piece of jagged glass stuck inside drain pump, blocking the motorized impeller from spinning at will. Removed said glass, now it drains awesome."

We serviced a

LG WASHER

Model WM4200HWA

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/20/2023

Replaced selector knob and front bulkhead. Tested and washer is working good.

We serviced a

LG WASHER

Model wm3670hwa

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/20/2023

Customer said water filled up drip pan and also on floor. Customer said she cleaned up the water and ran another cycle and there was no leaks but wanted me to check out anyways. I ran diagnostics and pulled off top and back and did not see any leaks. Not sure what caused the leaking but as im here washer is working good and no leaks. I did find that the hot and cold were reversed. I switched that. Washer is working good.

We serviced a

LG DRYER

Model DLEX2650R

Near Eden Prairie, MN 55346

Adam

Job Details: 04/20/2023

Verified complaint. Disassembled unit and found the sensor failed. Replaced sensor. Reassembled unit after replacement. Then tested, its heating good. On high get up to about 200 degrees. Checked air flow outside over 20 mph. Let her know I checked the air flow which it was good.

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/24

Near Eden Prairie, MN 55347

Adam

Job Details: 04/20/2023

Installed motor from last diagnosis. Tested unit multiple times with no leaks or issues. Installed dishwasher where customer wanted it then tested again and it's working great.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cologne, MN 55322

Adam

Job Details: 04/20/2023

Getting a gas smell in oven. Verified complaint. Igniter would start to glow and glow for long time gas would open but not light right away. Unit needs a new igniter old one is weak. Quoted then replaced igniter then tested multiple times.

We serviced a

LG DRYER

Model DLEX4370W

Near Chanhassen, MN 55317

Adam

Job Details: 04/20/2023

Dryer making a burning smell. Did have a burning smell disassembled unit and tested everything. Everything is operating properly. Cleaned out the element, there was some lint in there. Then reassembled unit and tested unit is working properly now.

We serviced a

GE DISHWASHER

Model ADT521PGJ2WS

Near Elk River, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, NO POWER. Inspected and tested. Found the UI was unresponsive and the light on the board was on solid. After power cycling it twice, it came on. I ran it through service diagnostics and everything worked, but had low water pressure. I removed the filter and it was plugged solid. I cleaned filter and tested. Water pressure is much better now. I hooked up SmartHQ and theres a software update available for the unresponsive UI. Customer approved me updating software. I updated software and tested. Dishwasher is working great. Dishwasher is now fixed. I recommended customer run a heavy duty cleaner through dishwasher before using because its pretty slimy in the sump."

We serviced a

GE WASHER

Model GTW840CPN1DG

Near Big Lake, MN 55309

Matt

Job Details: 04/20/2023

"Customer complaint is, WASHER WILL NOT AGITATE, CLOTHES DIRTY SAME WAY AND A LOT OF ISSUES WITH THE WASH. Customer said its not cleaning clothes well and not washing the soap out unless she does a extra rinse. Inspected and tested. I had customer put a load in washer and I started a quick wash cycle and watched it through the entire cycle and everything was working normal. Its filling, agitating, draining and spinning great. I ran washer through test mode and everything worked perfectly. I tipped washer back inspected underneath and everything looked good. Washer is testing good. its operating normal, just different than what the customer is used to. I recommended customer try using less soap and see if that helps."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cold Spring, MN 56320

Seth

Job Details: 04/20/2023

"I replaced the regulator and valve assembly, but it made no difference. I still hold my original hypothesis that this is a gas supply issue. The unit is in sufficiently plumbed on a half inch flexible line in the manufacture specifically states it must be hard line down three-quarter inch. Customer refuse payment please send to Phil..; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Minneapolis, MN 55419

Nate

Job Details: 04/20/2023

"Freezer and fresh food are room temp. Checked evaporator coils and zero frost anywhere on them. Checked compressor, its hot and running, as well as the condenser fan and evaporator fan, but its not cooling the fridge. Customer is planning on replacing fridge as she doesnt like the fridge, but she said sure she would be open to us calling sign a quote for sealed system work. Tight quarters as its in an enclosed area and theres a built in island infant of it. . Nice wood floors. Picture of compressor attached. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Savage, MN 55378

Delton

Job Details: 04/20/2023

"Found that touch panel is unresponsive. At times it does sense and i got it to start and found that spray arms are full of crud and not spinning. Cannot get into diagnostic due to buttons be unresponsive so i I guessing that just the touch panel is bad and rest of the dishwasher is functioning good. N23304501DFeed to order touch panel, upper and lower spray arms. Need autho.Lower spray arm# w11101428; touch panel# w11162736; upper spray arm WPW10448645; saved tckt"

We serviced a

VIKING++ REF BUILT IN++

Model VCSB5482DSS

Near Minneapolis, MN 55438

Delton

Job Details: 04/20/2023

"Customer had taken off the evaporator cover and manually defrosted evaporator. But after 3 days its getting frosted over again. I checked defrost heater and is 30 ohms. Defrost bimetal is closed. I called Jared and he cant find documentation on how to get into defrost mode and said to call into tech line 800#. I sat on hold for 20 minutes and hung up.PW found manual. All freezer stuff ohms good. But when I try to go into forced defrost fridge beeps 3 times but i get no power at defrost heater. Appears to be main board that bad and not sending power.Water valve also doesnt work but appears that water filter is clogged. Filter is 3 years old and i can hear water rush into water filter but not dispense. Would need new filter or bypass to test.Quote and order main board for customer. But also incase order defrost bimetal, and freezer thermistor. Also bypass for water filter if there is one so I determine if it is the water filter housing or water filter itself (customer didnt have new water filter)Schedule 2 hours for return trip.; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LSXS26326S/02

Near Rogers, MN 55374

Phillip

Job Details: 04/20/2023

The customer said on Friday someone noticed there was no ice in the bucket. The customer said by Saturday they noticed the whole unit was not cooling. Today when I arrived I found the unit was plugged in and everything is running. There is no frost in the freezer section. The compressor is running but its louder than normal and not cooling. It will need a compressor for sure and sealed system repair. Please contact LG for coverage. The fridge was manufactured 09/18. This is a side by side unit. Compressor TCA38151706; saved tckt

We serviced a

LG WASHER

Model WM3700HVA/01

Near Maple Grove, MN 55311

Phillip

Job Details: 04/20/2023

"While the washer fills on the main wash, water leaks out from dispenser housing. The drawer and housing are clean. It needs the dispenser assembly if available and drawer. If it does not come as assembly and it does not look like it does then it needs these parts. Nothing quoted for price. I looked for parts and I could not locate all of them Im stock. Please research parts and contact the customer. Dispenser cover top ACZ74070501Dispenser drawer AGL74074356Dispenser bottom MCU62441102; saved tckt"

We serviced a

LG REFRIGERATOR

Model LFXS30766S/03

Near North Oaks, MN 55127

Phillip

Job Details: 04/20/2023

"The customer complaint is the fridge just stopped cooling yesterday. It happen very fast. The fridge was on and the compressor was running. There was no cooling. The compressor is loud and no heat on the condenser. It needs the compressor for sure. Please call LG and get approval. I told the customer that if the parts are covered then the charge would be $660 if they pay by check. ; snapped 2 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Prior Lake, MN 55372

Adam

Job Details: 04/20/2023

Unit isnt heating. Verified complaint unit never heated. Ohms out heater from the board its good. Next checked voltage from the board never turns on for heat. Needs a new board. Control board W11305308; ordrng 1 W11305308 (Board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Princeton, MN 55371

Matt

Job Details: 04/19/2023

"Customer complaint is, REFRIGERATOR IS NOT STAYING COLD. CURRENTLY 50 DEGREES INSIDE. Inspected and tested. The FF compartment is 54F and freezer is 3F. Found the evaporator was frozen over completely because the bimetal has failed. Defrosted evaporator and installed new bimetal. Tested and refrigerator is starting to cool nicely. Refrigerator is now fixed.

We serviced a

KENMORE REFRIGERATOR

Model 111.7304261

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/19/2023

Freezer is cold and works but refrigerator is 50 degrees. Refrigerator went into defrost mode as I got there and defrost is working. Waited until compressor turned back on and verified that evaporator fan is running but refrigerator is not cooling so only thing left is the damper that is not opening. Damper part shows NLA.

We serviced a

GE OTHER

Model UCC15NJBII

Near Edina, MN 55435

Phillip

Job Details: 04/19/2023

The ice maker needed to be cleaned. I emptied the ice bin and wiped the sides down with the descaler. I poured the cleaner into the water reservoir and performed the icemaker cleaning procedure. After the cleaning, I flushed the bottom with hot water.

We serviced a

GE DISHWASHER

Model GDF640HGM0BB

Near Princeton, MN 55371

Matt

Job Details: 04/19/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is draining great. Dishwasher is now fixed."

We serviced a

AMANA RANGE

Model AER6303MFS1

Near Saint Paul, MN 55107

Nate

Job Details: 04/19/2023

"Not baking. Checked bake and broil elements. Both are good and ohm good. Main PCB sends 240 to the bake element. Bake element comes on, as does the broil. I unplugged wire connectors and reconnected. No parts to replace.

We serviced a

LG DISHWASHER

Model LDF8812ST/01

Near Eden Prairie, MN 55344

Phillip

Job Details: 04/19/2023

The customer said the door drops down fast and the door does not seem to latch as well. There upper and lower racks are rusty and need to be replaced. The racks are no longer available. I replaced the cables and made sure the dishwasher is secure. The door opens normally.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS1A

Near Saint Paul, MN 55113

Nate

Job Details: 04/19/2023

"Not draining, and waterline leaking. Replaced a bad drain pump and waterline. No leaks now, and drains great.

We serviced a

JENN-AIR RANGE

Model JES9860AAB

Near Roseville, MN 55113

Nate

Job Details: 04/19/2023

"Replaced main PCB. Now bake, broil, convection and burners work."

We serviced a

MAYTAG REFRIGERATOR

Model Mfi2269vew3

Near Champlin, MN 55316

Matt

Job Details: 04/19/2023

"Customer complaint is, REFRIGERATOR IS NO LONGER RUNNING. THE CONTROL PANEL IS BLANK AND THE INDICATOR LIGHT IS OFF. Customer said it turned back on last night and is now working. Inspected and tested. FF compartment was 38F and freezer is 5F. Everything is running and working perfectly. I think its probably the board part number WPW10312695, but not positive because everything is working and testing good."

We serviced a

KITCHENAID MICROWAVE

Model KEMC377KWH02

Near Roseville, MN 55113

Nate

Job Details: 04/19/2023

Customer says door has bad door switches and a broken door latch. Needs new latches as the original are not compatible with new switches. Old latches are NLA.

We serviced a

LG DISHWASHER

Model LDF9932ST

Near Fridley, MN 55432

Matt

Job Details: 04/19/2023

"Customer complaint is, NOT DRAINING PROPERLY AND THE DISHES ARE STILL DIRTY. Inspected and tested. Found the garbage disposal plug was still in. I removed plug and tested. Dishwasher is working great."

We serviced a

MAYTAG WASHER

Model MVWB450WQ0

Near Maple Grove, MN 55369

Matt

Job Details: 04/19/2023

"Customer complaint is, DOES NOT SPIN OUT. Inspected and tested. Theres a stored F32 long drain error. Washer had water in it when I got here. I put it into a drain and spin and it drained great and sounded good in a spin. I ran washer through test mode and everything worked perfectly. I filled and drained it 3 times and it drained perfectly every time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS-5

Near Mendota Heights, MN 55118

Delton

Job Details: 04/19/2023

"Found that the triple door switch was bad and the lower door switch wires were crossed which then caused the fuse to blow. Customer approved estimate. Replaced switch and fuse. Tested and microwave turns on and is heating and working good.

We serviced a

GE REFRIGERATOR

Model GNE25JYKGFFS

Near Monticello, MN 55362

Seth

Job Details: 04/19/2023

Customers concern was her water and ice did not work. Upon arrival an inspection I found the filter was improperly installed. I installed it correctly and tested. The fridge is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVQ03

Near Hopkins, MN 55343

Phillip

Job Details: 04/19/2023

The complaint is the fresh food does not cool but freezer does. I found the fans are working but the evaporator is all frosted up. I put into defrost and I got 3.5 amps when I clamped around the brown wire. The main board is bad and is not going into defrost. I quoted for the repair. I replaced the main board and set it to a long defrost. I advised the customer to give it 24 hours to get back to normal.

We serviced a

UNKNOWN DISHWASHER

Model G6626CU

Near St. Cloud, MN 56301

Seth

Job Details: 04/19/2023

"Per Larry at Miele tech support, the unit would need the following Parts - 10308532 board, 10397318- circulation pump with board. Please source parts, I quoted $1746 I will need 3 slots. She approved repairs.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, MN 56303

Seth

Job Details: 04/19/2023

"Customer claims it wont spin out clothes. I wanted a complete cycle and it completed with no issues. You could not ring out any water from the clothes. There is nothing more we can do to help her. Please hold this ticket and check in with her before closing and billing. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Clear Lake, MN 55319

Seth

Job Details: 04/19/2023

Dishwasher is leaking. The inlet valve is sticking open. Part is on order this job is high priority the house is sold they need it ASAP; ordrd 1 807047901 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/19/2023

"Found that door springs are stretched and door link is broken. Also door latch plastic seems worn. It looks like the weight of the door over time have worn out parts. Ordering new springs, link kit and door latch, door strike.Schedule 2 hours total with other appliance for this customer under work order# 66560I ordered part for this; ordrd 2 Wp8270182 (Door spring)s and 1 8194001 (Link kit) and 1 Wp8574157 (Door strike) and 1 8193830 (Door latch)"

We serviced a

DACOR++ COOKTOP++

Model PGM365-1S/NG

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/19/2023

Tested and front right burner after 15 minutes started igniting and ticking by itself. It is self igniting if flame goes out. Looks like the burner cap gap is uneven after it gets hot and flame is not coming out of the side nearest to the igniter and then will randomly click and try to ignite.I cant find parts for this model and need the front right burner cap (see picture) call me if you have questions.Schultz 2 hours total for repair with dishwasher work order at same house WO# 66562; saved tckt

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603 ZW

Near Forest Lake, MN 55025

Nate

Job Details: 04/19/2023

"Dishwasher hose still too short. Reconnected the old one. The one I installed last time. Spent an hour trying to make new one work but it doesnt work. Verified with office they said they are ordering right waterline. Never received main PCB. Could not install that for upper dishwasher. Upper dishwasher still continually runs with F1 error. Could be do to moisture getting into the control/user interface via the cracks in the panel. Lower dishwasher works now. Disconnected upper dishwasher control board so they can at least use lower. Lower also has big crack in user interface. Will need to figure out how to get upper main board. ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL WALL OVEN++

Model GBD307PDS09

Near Mound, MN 55364

Phillip

Job Details: 04/19/2023

The compliant was the lower oven door locked after a storm and displayed f5-e1. The customer tried to reset the power but it did not fix the issue. I manually unlocked the door and pressed cancel. Both ovens are working now. I started a self clean on both ovens. Both doors locked and then unlocked after I pressed cancel. I found no issue today.

We serviced a

LG DRYER STACKED++

Model DLE5977W

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/19/2023

I replaced two support rollers that had failed. I tested the dryer after cleaning out the cavity. It is now fixed.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2254VEB00

Near Clear Lake, MN 55319

Seth

Job Details: 04/19/2023

I replaced the failing valve. We cleaned up a bit and watched for leaks. The fridge no longer leaks.

We serviced a

LG REFRIGERATOR

Model LFXS26973S/01

Near Otsego, MN 55330

Matt

Job Details: 04/19/2023

"Customer complaint is, Initially received a DH error code so I replaced the defrost heater. The next morning received a DS code indicating a bad thermal sensor. Tested both thermal sensors with micrometer and both appear to react appropriately to temperature changes. Inspected and tested. Sensor and heater tested good from inside the freezer, but the heating element was testing bad from the board. I ohmed out the wires from the board to the heater and one of them is open. Its a wiring problem in the casing, so its not fixable."

We serviced a

LG WASHER

Model 79641482411

Near Cold Spring, MN 56320

Seth

Job Details: 04/18/2023

"Error code and noise when it should be draining. The drain pump is bad, and I found metal fragments in the pump. The rear main is failing.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near St. Cloud, MN 56301

Seth

Job Details: 04/18/2023

"Wont drain. I found the unit full of mold and algae. The circulation pump, and sump were leaking, as well as a failed drain pump.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HEW

Near Waite Park, MN 56387

Seth

Job Details: 04/18/2023

I cleaned a sticky spot from the door seal and lubricated the door hinges. The fridge is now fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Eagan, MN 55122

Delton

Job Details: 04/18/2023

"Replaced sump/motor assembly, ran diagnostics and all functions are working good. Dishwasher is running and working good."

We serviced a

THERMADOR++ WALL OVEN++

Model MISSING

Near Minneapolis, MN 55422

Nate

Job Details: 04/18/2023

"Giving a fan error. Cleaned a ton of lint out from the area between the two ovens. Also cleaned out a ton of lint on the cooling fan. Ran both ovens up to 350 and after, no error. Runs and heats great.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, MN 56303

Seth

Job Details: 04/18/2023

I replaced the main board. I tested the washer it spun perfect empty and got up to its highest speed.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Eagan, MN 55122

Delton

Job Details: 04/18/2023

"Replaced lid switch. Tested and washer fills, lid locks and agitates, drains and spins. Washer is working good."

We serviced a

LG WASHER

Model WM4270HVA

Near Albertville, MN 55301

Phillip

Job Details: 04/18/2023

The customer said the washer does not go through cycles and displays the LE code. The washer sits up high on a man made pedestal. I used the oven cart to get it off and out. I checked the sensor and it was bad. I replaced the sensor and tested on wash and spin. Its working good on all cycles.

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Minneapolis, MN 55417

Nate

Job Details: 04/18/2023

"Washer had an inch of standing water in it the last couple times they used it. Found in test mode that when the washer drains into the wash tub, (utility tub) the water gets backed up, and the drain gets submerged in the water and then it stops the washer from continuing to drain, and then it syphons the water from the tub back into the washer. Washer passes all tests. Filled and drained it 6 times. Only time it had an issue was when I left the drain line in the tub and allowed it to get submerged in water. Customer will clean out utility tub drain."

We serviced a

LG REFRIGERATOR

Model LFCS22520S/01

Near Minneapolis, MN 55405

Phillip

Job Details: 04/18/2023

The complaint was the refrigerator just stop cooling. Today I verified the compressor had failed. I remove the filter dryer and cut it open and it was clean. I did not observe any issues with the condenser or evaporator. I replaced the compressor and the filter dryer that was packaged with the compressor. I ran the update on the main control board. I purge the system with nitrogen and then pulled a deep vacuum for more than 10 minutes. I recharged with 4.23 ounces of 134A. The low side pressure was around 23. Psi in the high side is around 90 psi. everythings working good.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

"The customers complaint was neither section is cooling now, and there was a loud noise coming from the freezer potentially from the fan. When I arrived today, the refrigerator was pulled out on wood planks and unplugged. I plugged the fridges back in. The compressor started and the condenser fan started. This a signal evaporator and its in the freezer. It has a fan for the ice maker and for the evaporator to push air into the fridge section. The ice maker fan is working. I removed the drawers and evaporator cover. I found the fan blade had come off the shaft. I stopped the fan and put the fan blade back on. The fan blade is tight and does not feel like its going to come off easily.

We serviced a

KENMORE RANGE

Model 790.461033

Near Rogers, MN 55374

Matt

Job Details: 04/18/2023

"Customer complaint is, BAKE ELEMENT SHORTED. Inspected and tested. Found the bake element is fried. Installed new bake element and tested. Oven is heating great. Oven is now fixed."

We serviced a

MAYTAG DRYER

Model LDG5914AAM

Near Saint Paul, MN 55108

Nate

Job Details: 04/18/2023

"Dryer running loud. Found a bad blower wheel. Replaced it, vacuum and cleaned out dryer. Runs great now.

We serviced a

SAMSUNG DRYER

Model DV50K7500EV/A3

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

The customer said the dryer does not start to tumble when the start is pressed. I verified the dryer does nothing when start is pressed. I took the dryer apart and found the idler pulley was broken so the belt fell off. I replaced the idler pulley and oiled the rollers. The dryer is working good now.

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDM2

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

The customer said the dishwasher does not drain. The customer cleaned the filter and it does not drain. I started the dishwasher and I could hear the drain pump run. I removed the hose from the disposal and air gap. Water is not coming out. I removed the hose under the dishwasher and found it was plugged up. I cleared the hoses. I removed the drain pump and cleaned it out. The dishwasher washes and drains good.

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Cottage Grove, MN 55016

Delton

Job Details: 04/18/2023

"Found that the control board is shorted and not sending power to display board. Replaced control board, tested and refrigerator now has a display and buttons work. Refrigerator is cooling and working good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/18/2023

"Squeaking intermittently, and is loud during the spin. I spoke with the tenant when I came on site, and he said the noise is developing louder and louder overtime. I listen to it both agitate and spin. The gearbox is getting loose, and you can hear a clicking which develops into a squeak with a load. To fix it we would have to replace the gearbox.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MGB

Near Saint Paul, MN 55104

Nate

Job Details: 04/18/2023

"Warm in fresh food section, zero in freezer. Found it has a bad damper motor assembly. Defrost is working fine in freezer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PSBA

Near Champlin, MN 55316

Matt

Job Details: 04/18/2023

"Customer complaint is, NOT COOLING PROPERLY IN THE FF SECTION. Inspected and tested. FF compartment was 58F and freezer was 4F. I removed the evaporator cover and it was completely frosted over on the top of the evaporator and the return vents so it couldnt circulate air. Heater came on in test mode. I defrosted evaporator and turned compressor on and after 20 minutes there was only frost on about 10 percent of the evaporator. The sealed system has failed.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW1

Near Avon, MN 56310

Seth

Job Details: 04/18/2023

I found moderate build up but nothing extreme, I tested by running a delicate cycle with no spin it filled in drained perfectly.."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Minneapolis, MN 55421

Delton

Job Details: 04/18/2023

"Drilled holes in cabinet and ran drain line and extension to underneath sink. While doing that i found that the stainless steel waterline was leaking. I replaced that with new one and no more leaks. Tested and dishwasher now drains and dishwasher is working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA

Near Champlin, MN 55316

Matt

Job Details: 04/18/2023

"Customer complaint is, WATER IS NOT STOPPING, CRISPER DRWS BROKEN. Inspected and tested. When you dispense water from the door, the pressure goes away when you release the paddle, but it takes a second or two to finish draining. I can hear the copper line behind the refrigerator pounding when you release the paddle, so it could just be a pressure issue. Also the shelf that holds the bottom crisper drawers is broken and the drawers. Installed water valve case assembly, bottom shelf and both drawers. Tested and its got to be a water pressure issue.

We serviced a

GE RANGE

Model JGBP28WEJ1WW

Near Saint Paul, MN 55117

Nate

Job Details: 04/18/2023

"Bake recently stopped working. Found a bad bake ignitor. Replaced it, heats great now.

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW0

Near Avon, MN 56310

Seth

Job Details: 04/18/2023

Replaced the dryer repair kit and tested it. Its not fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Paul, MN 55109

Nate

Job Details: 04/18/2023

"Heater not coming on in test mode. Found a bad heater. Replaced heater this morning, and put into test mode, and it came on immediately and was sizzling nicely. Retested all sensors and they all past the test."

We serviced a

LG WASHER

Model WM4270HVA

Near Medina, MN 55340

Phillip

Job Details: 04/18/2023

The washer has a LE displayed on the front screen. I pulled the washer out and removed the hall sensor. I tested the sensor and it tested 0 ohms across all pins. I replaced the sensor. I tested the washer on wash and spin. The washer is working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000SR/AA

Near Blaine, MN 55449

Matt

Job Details: 04/18/2023

"Customer complaint is, BUILDING UP ICE ON THE BOTTOM OF THE FREEZER, SIDE BY SIDE. Inspected and tested. Found the evaporator drain was plugged. Defrosted evaporator drain and cleaned out drain on the back side. Refrigerator is now fixed."