Service History 190 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, MN 55427

Phillip

Job Details: 09/12/2022

Water is leaking from the center of the wash motor. I started the dishwasher and found water was leaking from the diverter. I replaced the diverter seal and tested. Its still leaking so I tried a new seal but it still leaked. I then tried to put in upside down but it leaked more. I tried one more new seal but its still leaking. I am ordering the whole sump assembly. ; ordrd 1 WPW10671941 (Wash sump)

We serviced a

LG WASHER FRONT LOA

Model WM3050CW

Near Minneapolis, MN 55429

Phillip

Job Details: 09/12/2022

Customer said it kept filling and leaked out the back. I found when I filled it the water level got high and water was leaking out the back. I pulled the washer out and found the pressure hose came off. I cut the end off and put the hose back on. I tried it and it does stop and does not leak .

We serviced a

JENN-AIR DISHWASHER

Model JDB1080AWB

Near Minneapolis, MN 55446

Phillip

Job Details: 09/12/2022

The complaint is the whole control panel is completely dead the dishwasher does not respond. Im getting 120 V to the main control board. Theres not a user interface panel test so Im gonna order the main control board because that part is available. Rescheduled for this Thursday.; ordrd 1 12002710 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Eagan, MN 55122

Delton

Job Details: 09/12/2022

Replaced control board and Defrost Bimetal. Tested and heater now comes on. Refrigerator is cooling and working good.

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD2445RFC0

Near Farmington, MN 55024

Delton

Job Details: 09/12/2022

"Dishwasher now turns on and able to test functions and found that the soap dispenser does not open, also the bottom rack rollers are cracked and spray arm hits the bottom of the rack. Ordering rollers and soap dispenser and rescheduling.; ordrd 4 5304521179 (Roller)s and 1 5304507354 (Soap dispenser)"

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2560LCC1

Near Elk River, MN 55330

Matt

Job Details: 09/12/2022

"Installed new heating element and tested. No leaks. We are still waiting on the circulation pump. Im putting this in pending just to make sure we get paid extra for this. ; saved tckt , states that autho needed"

We serviced a

GE MICROWAVE

Model JVM3160RF2SS

Near Lakeville, MN 55044

Delton

Job Details: 09/12/2022

"Found that switch holder is worn out so was hitting switches incorrect order causing a short to pop breaker. I replaced switch holder and microswitches. Tested and microwave is heating and working good.; used 1 WB06X10610 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

GE WALL OVEN- ELECT

Model JT5000SF3SS

Near Apple Valley, MN 55124

Delton

Job Details: 09/12/2022

Found that cooling fan is not running and getting F96 error. Ordering cooling fan motor and the sensor board and rescheduling.Adding extra time to use all dolly to pull out wall oven. ; ordrd 1 Wb26x24020 (Cooling fan motor) and 1 Wb27t11463 (Cooling fan motor sensor board)

We serviced a

JENN-AIR COOKTOP- GAS

Model CG206B

Near Burnsville, MN 55337

Delton

Job Details: 09/12/2022

"Found that the the left two burners are in fact supposed to be turning on the fan as the switch is turned and apparently hasnt worked in 10 years and started working and then customer assumed that something was wrong. Either way it didnt turn on the fan so the switch was shorting out. Replaced all 4 burner switches, tested and is working good. Should also fix the intermittent igniting. Cooktop is working good. One of the knobs were cracked but customer wanted all knobs replaced but he will buy them off amazon."

We serviced a

JENN-AIR RANGE- ELECTRIC

Model NOTAVAILABLE

Near Minneapolis, MN 55420

Delton

Job Details: 09/12/2022

Removed blower motor from underneath and put range back.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Eagan, MN 55122

Delton

Job Details: 09/12/2022

Found that there is water underneath crisper drawers and is freezing food in the crispers solid. Found that evaporator cover is popped open and cracked on the bottom right side. Needs drain kit as new evaporator cover. Ordering parts and rescheduling. I informed customer that fridge will need to be unplugged and doors open for at least 24 hours.; ordrd 1 Da97-11823a (Evaporator cover)

We serviced a

GE REFRIGERATOR

Model PDS22SISARSS

Near Ramsey, MN 55303

Matt

Job Details: 09/12/2022

"Customer complaint is, NOT MAKING ICE, also not dispensing water. Inspected and tested. Found the filter wasnt installed all the way. I installed filter and now the water dispenser is working great. I found the ice maker is continuously cycling and not filling with water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS2556SH/XAA

Near Rogers, MN 55374

Matt

Job Details: 09/12/2022

"Customer complaint is, ICE MAKER- KNOCKING NOISE, CLICKING. Inspected and tested. Ice maker starts cycling and then gets stuck and the gears are grinding and its knocking. Needs a new ice maker. Customer approved repairs. Installed new ice maker and the new ice maker is bad. Ordering new ice maker. Part on order. ; ordrd 1 DA97-00258J (Ice maker)"

We serviced a

GE RANGE- ELECTRIC

Model JBP21GS1AD

Near Corcoran, MN 55340

Matt

Job Details: 09/12/2022

"Customer complaint is, Knobs are shorted out, broiler stays on. Inspected and tested. Found the control board is sporadically working and sometimes doesnt turn off and the broil element is fried. Needs a new board and broil element. Part numbers WB27X5526 and WB44X173. The board is NLA. Dana can you see if you can find a board and make sure it has a faceplate attached. Thanks Dana. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rogers, MN 55374

Matt

Job Details: 09/12/2022

"Customer complaint is, IM STILL NOT WG & AFTER TECH LEFT LITES IN IT DONT WK NOW EITHER-COOLING FINE. Inspected and tested. Temperatures are good. Ice maker has a thermistor error and the freezer LED module has failed. I unplugged refrigerator and reset it and the ice maker error went away. I think the error was from before when the refrigerator stopped cooling. The valve tested good. I think the ice maker is going to start working, but if not we will have to replace the ice maker. "

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW4

Near Rockford, MN 55373

Matt

Job Details: 09/09/2022

"Customer complaint is, EC LF WONT FILL WITH WATER. Inspected and tested. Found the water fill valve has failed. Installed new fill valve and tested. Washer is working great. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"

We serviced a

SPEED QUEEN DRYER- GAS

Model LGS37AWF

Near Minneapolis, MN 55418

Nate

Job Details: 09/09/2022

"Not heating. Found the coils dont open up. Replaced the coils and they work great now and its heating great. I did notice the ignitor seemed a little flaky, mentioned that to customer, they said they know where to get an ignitor if they end up needing one. The gasket was taken off inside the dryer door, I took the door off and replaced the gasket. Used stock coils. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV162LBA

Near Waite Park, MN 56387

Seth

Job Details: 09/09/2022

Caught on fire inside while cooking. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW92HEFC0

Near Plymouth, MN 55446

Phillip

Job Details: 09/09/2022

Customer complaint is its not draining fast and gives fault code. I ran a drain and spin and found it drains out slow. I removed the drain filter and found it was plugged with stuff. It drains good now. F901 f6e3 f8e3

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2431KF1A

Near South Saint Paul, MN 55075

Delton

Job Details: 09/09/2022

Found that the sink was backing up causing it to back fill into dishwasher. I showed customer how to turn on garbage disposal and sink now drains and dishwasher drains good. I informed customer that if sink backs up it could push water back into dishwasher. I informed custoemr to run garbage disposal once in awhile to make sure sink is draining.Dishwasher itself is draining and working good.

We serviced a

FISHER PAYKEL RANGE- GAS

Model RGU-485GD-N

Near Plymouth, MN 55447

Phillip

Job Details: 09/09/2022

The customer had replaced the light bulb but got a 11watt bulb. I advised the customer to get a 40 watt oven bulb.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Saint Paul, MN 55104

Delton

Job Details: 09/09/2022

Installed evaporator drain kit. Tested and is working. Should no longer leak or frost up. Refrigerator is cooling and working good.; used 1 DA82-01415A (DRAIN KIT) from stock

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DUT7

Near Plymouth, MN 55447

Phillip

Job Details: 09/09/2022

This is a dcs dishwasher. The customer said it runs for 15minutes then shuts off. I tested the heater and it tested good . I ran it for 5 min and it shut off. I had forgot to put the spray arm back on. I put it back on and now it ran for much longer. When it did stop it had lights flashing. I took a pic of the lights flashing. Advise the customer to let it run and if it happens again to try and document any lights that are on the display. I have also why is the customer to clean a monthly with vinegar. I did reinsert the rotor the seal and make sure the drain hose was installed properly. Today it was working good after I was done.

We serviced a

GE DISHWASHER

Model GDT625PSJ0SS

Near Plymouth, MN 55447

Phillip

Job Details: 09/09/2022

The complaint was it does not heat. I checked for fault codes and there were a couple and one said to test the float. I pulled the float out and shook it. The float switch was stuck. I replaced the float switch sensor and ran the firmware update. Its heating now. ; used 1 WD21X10519 (FLOAT SWITCH) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13473N412

Near Burnsville, MN 55337

Delton

Job Details: 09/09/2022

Customer states that she tried to start dishwasher but no lights or anything would come up and did not start. As im here touch panel works and lights up cycle i choose and dishwasher fills and is washing. I checked outlet and power connections and is secure. I ran diagnostics cycle and all functions are working and no errors. Dishwasher is working good as im here.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Excelsior, MN 55331

Phillip

Job Details: 09/09/2022

Water is leaking from the control panel area. I ran each of the water valves and found water leaks when the fabric softener cup is being filled. I cleaned the whole dispenser removed it checked it remove the water valve reinstall the water valve raise the front feet on the washer its still leaking out the front. ; states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Minneapolis, MN 55427

Phillip

Job Details: 09/09/2022

"The customers complaint was the refrigerator is getting too cold the display shows the freezer at 20 and the fresh food at 80. Actual temperatures are around 20 in fresh food and zero in the freezer. I did check resistance of each sensor at the main board and the temperature sensors match the temperature in each section. It will need a new main control board. Today I replaced the rear main board. The customer said another company was out and replaced the evaporator thermistor. I wanted to check his work so I removed the evaporator cover. I had some left over extra sensors from another job, so I used them and replaced the evaporator cover sensor and evaporator defrost sensor."

We serviced a

ELECTROLUX COOKTOP- ELE

Model EW30EC55GS2

Near Apple Valley, MN 55124

Delton

Job Details: 09/09/2022

Customer says it will continually get E15 error and keep beeping and cooktop will not be responsive. It is not happening when im here but customer showed me video.According to Electrolux it means that UIB is not responding. Ordering UIB and rescheduling. Scheduling extra time to pull out whole cooktop.; ordrd 1 316576450 (UI board)

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6120201

Near Lakeville, MN 55044

Delton

Job Details: 09/09/2022

"Found that the high limit is open and heating element is broken and shorted of chassis. Replaced high limit, cycling thermostat and heating element. Tested and dryer itself is cycling heat and working good. But i found that where the vent goes outside is underneath deck and is enclosed with not much air movement. I showed customer that it needs clear and not enclosed space because that will cause high limit to open again. Customer will fix vent.Dryer itself is working good.; used 1 WP3392519 (THERMAL FUSE), 1 279838 (ELEMENT), and 1 WP3387134 (THERMOSTAT) from stock"

We serviced a

GE REFRIGERATOR

Model PDS22SISBLSS

Near St. Cloud, MN 56301

Seth

Job Details: 09/09/2022

Customer complains of water discharge in freezer. Upon arrival and inspection I found ice and mixed in with this discharge. I quoted a drain clean and an icemaker but found the drain to be blocked at the valve. I cleaned the blockage and defrosted the drain to ensure proper flow of water. I remove the ice it was there and left instructions to keep an eye on the icemaker but I could not duplicate any problems with the icemaker. The plastic water line behind the unit was very brittle. The supply line cracked while uninstalling or installing unit I repaired the connection. I notified the customer keep an eye on this line as usually once one place cracks they have a systemic issue. Fridge is now fixed

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25CSMK02

Near Lakeville, MN 55044

Delton

Job Details: 09/09/2022

Found that evaporator fan motor is running but condenser and compressor are not running. Checked and no power is going to compressor. Control board is bad. Control board 2321728 NLA; saved tckt

We serviced a

KENMORE DRYER- GAS

Model 110.785227

Near Minneapolis, MN 55413

Phillip

Job Details: 09/09/2022

"Customers complaint was the dryer heats but the drum does not spin. I found the pulley on the motor had sheared off and the idler pulley wheel was not turning good. The dryer needed a new motor pulley and the rebuild kit. I called the customer and replaced all the parts. The dryer is working good now.; used 1 WP8066184 (Pulley), and 1 4392065 (REBUILD KIT) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model TH73918987

Near Maple Grove, MN 55369

Phillip

Job Details: 09/09/2022

The customer complaint was the dishwasher is loose and not stable. I found both mounting screws were missing. I put in new screws. Its good now.

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, MN 55311

Matt

Job Details: 09/09/2022

"Customer complaint is, NOT HEATING AGAIN. Inspected and tested. Found the high limit thermostat was tripped again. I reset it and ran dryer with vent disconnected and heat was cycling perfectly between 180F and 120F and air flow on back of dryer is 27mph. With vent connected heat is cycling between 190F and 125F Dryer is testing normal for the almost 30 minutes that I was testing it. Im going to order a new high limit thermostat and temperature sensor. Parts on order. ; ordrd 1 00422272 (High limit thermostat) and 1 00422221 (Temperature sensor)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Saint Augusta, MN 56301

Seth

Job Details: 09/09/2022

"I installed a drain and ice maker kit per the manufacturers specifications. I installed a heater, thermostat, and bladder assy in the FF section. The fridge fired right up and no longer leaked water while I was on site."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW/AA-US

Near Minneapolis, MN 55413

Nate

Job Details: 09/09/2022

"Twice the freezer got warm, and they unplugged fridge for 1 minute, plugged it back in and it instantly started cooling again. Checked temps, zero in freezer and 41 in fresh food. Condenser fan runs, temp display reflects temps in ff and fz. I put in test mode and everything tests good. Quoted for new main PCB. Owner will think about it and call us if they want us to replace it. DA92-00420T"

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDWP

Near North Saint Paul, MN 55109

Nate

Job Details: 09/09/2022

"Fresh food 45 degrees and freezer 10. When its set at 4 bars (recommended setting). Checked damper which opens and closes as it should. In test mode compressor comes on and defrost comes on as well. Last time I was here the temperature sensors both tested right within range of where they should be. Did an hour of troubleshooting with FW and we found the main PCB isnt sending 12 vdc to the condenser fan. Condenser fan isnt running. Checked continuity of all three wires from board to the fan, and all three wires have continuity. ; O-emld tckt"

We serviced a

GE RANGE- GAS

Model CGS750P4M1W2

Near Roseville, MN 55113

Nate

Job Details: 09/09/2022

"Ovens shut down when you run it. Called GE tech support. There is a service bulletin for this range, where the cooling fan doesnt run fast enough. Need newCooling fan motor and Board FAD. 910 and 109 on the parts diagram. Checked error codes and 35 errors for the cooling fan. Service bulletin RAO2-18. Ordered WB27X28659 and WB26X32571. Quoted 479, minus 69 because its the 2nd appliance. 410. Will need two time blocks. ; ordrd 1 WB26X32571 (Fan) and 1 WB27X28659 (Fan board)"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA422PRHDWR/AA

Near Saint Paul, MN 55117

Nate

Job Details: 09/09/2022

"Washer is getting out of balance. Looked up model and serial and its one of the exploding washers. Explained options to customer. Nothing for me to fix, needs to either be replaced or have service kit installed."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45K6500EW/A3

Near Minneapolis, MN 55422

Nate

Job Details: 09/09/2022

"Dryer squealing super loud. Found a bad idler pully and one bad roller. Replaced both. Vacuumed out dryer. Oiled rollers and pully. Runs nice and quiet now. ; used 1 DE634A (PULLEY), and 1 4581EL3001E (ROLLER) from stock"

We serviced a

GE WASHER TOP LOAD

Model WSERR417F0WW

Near Osseo, MN 55311

Matt

Job Details: 09/09/2022

"Customer complaint is, UNBALANCED, BOUNCES. This is a GE washer. Inspected and tested. Found the left rear suspension rod had fallen off and one of the dampening straps is missing. Needs all 4 new dampening straps and suspension rods. "

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EIMED60LT3

Near Rogers, MN 55374

Matt

Job Details: 09/09/2022

"Customer complaint is, E 64 CODE HEAT ELEMENT? DRIES HALF WAY THEN BEEPS TO CALL FOR SVC. Inspected and tested. Found the heating element has failedCustomer declined repairs and is going to replace the dryer and washer."

We serviced a

GE REFRIGERATOR

Model GSH22JFXMWW

Near Elk River, MN 55330

Matt

Job Details: 09/09/2022

"Customer complaint is, NOT COOLING- BOARD IS BLINKING ZEROS. Inspected and tested. Found the main board has failed. Theres 2 capacitors on the board that are bulging. Installed new board and tested. Compressor and fans came on and it started cooling. Refrigerator is now fixed."

We serviced a

LG RANGE- ELECTRIC

Model LREL6325F/00

Near Otsego, MN 55330

Matt

Job Details: 09/09/2022

"Customer complaint is, SHUTS OFF WHEN REACHES TEMP. Customer said that after it preheats, the temperature starts dropping. Inspected and tested. Found one of the bake element wires is burnt through at the connector. Repaired wire and tested. Oven is heating great. Oven is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Otsego, MN 55330

Matt

Job Details: 09/09/2022

"Customer complaint is, FF SECTION IS FREEZING AFTER REPAIR. Customer said they adjusted the temperature and it seemed to help, but says its to warm in there now. She had a thermometer in there that was reading 58F and the freezer was reading 75F. Inspected and tested. FF compartment was at 41F and freezer was at 5F.Her thermometers are bad. In test mode the thermistor tested good and the damper is opening and closing perfectly. I advised customer on how overloading can cause somethings to freeze."

We serviced a

GE DRYER- ELECTRIC

Model GTD42EASJ2WW

Near Maple Lake, MN 55358

Seth

Job Details: 09/09/2022

"I install the timer, a wiring hardness, a high limit, a second high limit, and a thermostat. The dryer now heats great I watch temperatures and its cycle between 109?F and 154. I watched 4 cycles. The dryer is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rogers, MN 55374

Phillip

Job Details: 09/09/2022

The customer said its leaking from the bottom underneath the door. The customer in the past has replaced the inner door gasket. I let it run for about 25 minutes and it seem to be working good and no leaking. After about 25 minutes I could hear the sound head change and I open the door and saw the bottom cover and suds. I had no soap to the dishwasher so the sudsing was coming from the rinse agent that is leaking. Both spray arms look OK. The bottom left side of the door gasket does have a tear in it. I quoted the customer for the door gasket and a new soap dispenser. Today I replace the door gasket and the soap dispenser. After the repair the customer told me the soap dispenser lid was also broken. So if dispenser lid came with the new soap dispenser so its all set to go. I ran it and there was no leaks.

We serviced a

HOTPOINT DRYER- ELECTRIC

Model HTX24EASKOWS

Near St. Cloud, MN 56303

Seth

Job Details: 09/07/2022

Not heating. L1 not reaching the heater. Failed timer WE04X25586 please order and schedule return visit.; saved tckt

We serviced a

SAMSUNG WASHER FRONT LOA

Model Wf42h5200ap/a2

Near Sartell, MN 56377

Seth

Job Details: 09/07/2022

I replaced the pump and cleared a blockage. I tested 3 times Otis now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

SAMSUNG DRYER- ELECTRIC

Model n/a

Near Sartell, MN 56377

Seth

Job Details: 09/07/2022

"Loud. Bad rollers and idler were replaced. I also cleaned the cavity. I tested and its quiet one again.; used 1 DE634A (PULLEY), and 4 4581EL3001E (ROLLER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model NOTAVAILABLE

Near Becker, MN 55308

Seth

Job Details: 09/07/2022

"Missing Id tag. Not drying, the controller was not sending voltage to the heater in test mode. No repairs are possible there is no model number and customer doesnt not have his sale record from 20 years ago; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

GE REFRIGERATOR

Model GSF25JGCBWW

Near Saint Michael, MN 55376

Phillip

Job Details: 09/07/2022

The customers complaint was the icemaker would not stop making ice and overfill the bucket and also it was leaking water from down below past the door gasket. I replaced the whole icemaker assembly and cleared out the defrost drain. I raise the front of the refrigerator and slightly to the left so water will drain towards the drain better.; used 1 WR30X10093 (ICEMAKER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Chanhassen, MN 55317

Adam

Job Details: 09/07/2022

Unit keeps blowing out the fuse on the board it will work for a few seconds and blow. All the wires seam fine can see any breaks. Will need control board and display board to get unit working properly WPW10380685 controlWPW10481130 display ; used 1 W10402110 (THERMAL FUSE) from stock

We serviced a

GE WALL OVEN- ELECT

Model PT7800SH4SS

Near Blaine, MN 55449

Matt

Job Details: 09/07/2022

"Customer complaint is, NO HEAT IN MICROWAVE AND COOLING FAN MAY BE NOISY. Inspected and tested. Found the relay board is buzzing and has failed. Installed relay board and tested. Microwave is still not heating. I called GE tech line and we couldnt figure it out exactly, but he thought its either the power board or the main board. Installed new power board and main board. Tested microwave and its working great. Microwave is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHX65T55UC/01

Near Osseo, MN 55311

Phillip

Job Details: 09/07/2022

Customers complaint was the door drops down and the door cables are broken. I verified the cables are broken. I installed the new door link cable kit. The door does not drop down anymore and the customer was happy with repair. I collected the total that was quoted.

We serviced a

GE RANGE- GAS

Model PGB940SEF1SS

Near Minneapolis, MN 55442

Phillip

Job Details: 09/07/2022

"The customers complaint as theyre getting random fault codes on the display and the control is beeping. When I arrived the range was unplugged, I plugged in back in and it started to beep. I could not clear the codes. I plugged in the Newfi tool and that just confirmed all the air codes. I removed the rear panel and found mouse droppings all over the control and damage to the control. I did check the oven temp sensor and that was good. It will need the main control board. I was unable to locate the part, please locate the part and contact the customer with a quote.WB27X25340 board control Er5 F20 f63; states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Clear Lake, MN 55319

Seth

Job Details: 09/07/2022

I installed the drain update kit per Samsungs instructions. The liner was beat up and there was quite a bit of rtv all over under the cover. I rebuilt the cover as best as possible and watched temps. The fridge is now fixed.The customers home warranty refused to pay bill. Customer paid via credit card please send them an invoice via US mail.

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model SWT520WM

Near Minneapolis, MN 55408

Phillip

Job Details: 09/07/2022

Today I replace the inside tub seal and used the nut. Put it all back together. Advise the customer to not use it for at least 24 hours. Need to call customer and collect; states that autho needed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS3R4EB4

Near Chaska, MN 55318

Adam

Job Details: 09/07/2022

Unit wasnt cooling fridge. Took of the evap cover in the freezer and only half the evap was covered with frost. Cleaned evap off and let it frost and same thing.

We serviced a

LG REFRIGERATOR

Model LMXS28626S/01

Near Victoria, MN 55386

Adam

Job Details: 09/07/2022

Unit wasnt cooling there wasnt any frost pattern on the evaporators. Compressor is running but still not cooling. Let customer know there was a big recall on these fridges. Let him know to call LG and have them cover the unit

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Excelsior, MN 55331

Adam

Job Details: 09/07/2022

When I tried the normal cycle drain pump would run but never turn the water valves on and would give E11 code. Put unit in test mode to test water valves. Water valve works properly in test mode and good water pressure. Unit in test mode had extremely high amount of suds. Cleared out suds and then put unit in normal cycle now unit is working good. If there is to much soap the unit will think there is water and never fill. If it comes back might need a pressure sensor. Code came right back. Tested valves again and found cold water valve wasnt turning on. Valve is getting power just doesnt open. Ordered 5304528029; ordrd 1 5304528029 (Valve) Installed valve and tested unit multiple times it worked great now unit is working properly ; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RB195BSBB/XAA

Near Shorewood, MN 55331

Adam

Job Details: 09/07/2022

Unit wasnt cooling was customers complaint. Found that the back evaporator was a big ice block put unit in defrost and started to steam unit after a long time of steaming found that that the fresh food evap heater was bad. Its sold as part of the evap.; schdld next appmnt for 9/13 TUE !

We serviced a

KENMORE DISHWASHER

Model 665.13223N412

Near Long Lake, MN 55356

Adam

Job Details: 09/07/2022

Installed new drain pump and wasnt turning on found that it wasnt getting enough voltage to the pump was only getting 15 volts to the pump which should be close to 120. Ordered new control board W10854220 board from Dey ; ordrd 1 W10854220 (Board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2SHKXKB02

Near Maple Lake, MN 55358

Seth

Job Details: 09/07/2022

Customers complain that she has a leak from the freezer into the fresh food section. Upon arrival in inspection I found there was water underneath the tree in the freezer. The defrost drain was blocked I saw three different types of vegetables frozen and suspended in the water. I defrosted it and installed a drain probe to ensure this doesnt happen in the future. The fridge is now fixed.; used 1 819043 (DRAIN HEAT PROBE) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDE300VW1

Near Minneapolis, MN 55422

Nate

Job Details: 09/07/2022

"Dryer squealing really loud. Found a bad idler pulley. Replaced it, vacuumed out the dryer and oiled the rollers. Runs great now. ; used 1 WP691366 (IDLER PULLEY) from stock"

We serviced a

AMANA RANGE- GAS

Model ARG7800WW

Near Minneapolis, MN 55413

Nate

Job Details: 09/07/2022

"Not heating. Found a bad ignitor. Replaced it, ignites well and heats quick. Turned it off at 215 degress. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHE6AF02UC/03

Near Minneapolis, MN 55418

Nate

Job Details: 09/07/2022

". Dishwasher doesnt drain and then leaks is the complaint. Upon running I found that the drain works great, it drains strong, but the water valve fails and fails to close, allowing water to continually fill the dishwasher. . ; ordrd 1 00607335 (Water valve)"

We serviced a

KENMORE DISHWASHER

Model 665.13153K701

Near Roseville, MN 55113

Nate

Job Details: 09/07/2022

Trips breaker when you hit start. Found the left heater coupling wasnt totally tight and water was dripping through. Tightened it and sealed perimeter with red glue. No leaks and runs great. Also retightened terminal wire connector.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2557KES

Near Saint Paul, MN 55104

Nate

Job Details: 09/07/2022

"Evaporator totally iced over. In forced defrost with the bi metal closed, it did not come on. Board not sending 120 from brown and white or orange and white wires. Bi metal tests as closed with continuity from board. Replaced bad jazz board. Steamed off evaporator totally. Used jazz board (main PCB) from truck stock. ; used 1 WPW10503278 (JAZZ BOARD) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Edina, MN 55439

Nate

Job Details: 09/07/2022

"Zero in freezer and 38 in ff, but recently they heard a loud grinding sound. Found that it was frosted over nicely on evaporator and in forced defrost the heater comes on great. But needed the drain kit. Steamed out the drains, and installed the drain kit. Works great. This is a Samsung French door repair. ; used 1 DA82-01415A (DRAIN KIT) from stock, states that autho needed"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model 110.878926

Near Hopkins, MN 55343

Nate

Job Details: 09/07/2022

"They heard a pop and now it gives an F1 error. Found a charred relay on the board. Uninstalled the relay, repaired board with new relay. Runs and heats great now. Vacuumed out lint from dryer."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.686527

Near Plymouth, MN 55447

Nate

Job Details: 09/07/2022

"Dryer not heating. Found a blown thermostat. Replaced 279816, vacuumed out dryer and bulkhead, cleaned some lint out of vent with my little rotary brush (10 inches), and oiled and cleaned rollers and pully. Runs and heats great now. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW1

Near Anoka, MN 55303

Matt

Job Details: 09/07/2022

"Customer complaint is, ERROR LS. Inspected and tested. Found the water fill valve on the cold side has failed. Installed new fill valve and tested. Washer is working great. Washer is now fixed. Customer is going to call the office to pay. ; used 1 W11165546 (VALVE) from stock, states that autho needed"

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGET3065PFF

Near Saint Paul, MN 55123

Delton

Job Details: 09/07/2022

"No heat, I pulled out wall oven and found that there was a big hole on the bottom of the cabinet (see pictures) both upper and lower high limit was open. I replaced lower (318578509) and reset upper. Tested and oven is heating and all functions are working.I showed customer and they do not feel safe using it as it could of burnt their house down. Customer will call Frigidaire and see if they will do something (even though its out of warranty) because house could of caught fire.He will follow up with us depending on what happens through Frigidaire.PW he might call us because he and his wife are not going to use the wall oven since it did that. I put it back in the wall but left the breaker shut off.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near West Saint Paul, MN 55118

Delton

Job Details: 09/07/2022

Replaced upper rack adjusters. Rack now slides in and out smoothly. Tested all functions and dishwasher is working good.

We serviced a

LG DRYER- GAS

Model DLGX3371W

Near Elk River, MN 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, LONG DRY TIMES. This is a LG dryer. Inspected and tested. Dryer was cycling up to the 240Fs when I first tested it. Half the venting is the foil material. Outside airflow is 14 mph. I replaced the foil vent and cleaned out the rest of the vent. Airflow on outside is now 18mph and heat is cycling between 220F and 115F. Dryer is operating normal. ; used 2 DUCT-24 (DP244 24 DUCT) from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DV328AGW/XAA

Near Elk River, MN 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, NOT HEATING. Inspected and tested. The heat came on and cycled up to 225F and then shut down and the coils failed on the gas valve. Needs new coils. Installed new gas valve coils and tested. Dryer is heating great and cycling between 215F and 115F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Apple Valley, MN 55124

Delton

Job Details: 09/07/2022

Installed choke kit with new latch and switches. Tested and microwave is heating and working good.

We serviced a

WHIRLPOOL MICROWAVE

Model MH7140XFB1

Near Otsego, MN 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, F6 ERROR CODE. Inspected and tested. F6 error code and something is running when plugged in. Installed new rebuilt board and tested. Microwave is working great. Microwave is now fixed."

We serviced a

SPEED QUEEN WASHER FRONT LOA

Model AWNE9RSN116TW01

Near Minneapolis, MN 55443

Phillip

Job Details: 09/07/2022

"The customers complaint is they saw water underneath the washer one day. I ran the washer a couple times and theres no leaking from the washing machine itself. As it was draining the water out into the standpipe, water was backing up the standpipe and leaking out the top of the drain standpipe. The issue is a plumbing issue and the drain pipe in the wall of the house needs to be cleaned."

We serviced a

GE DISHWASHER

Model GDT720SSF0SS

Near Lakeville, MN 55044

Delton

Job Details: 09/07/2022

"Replaced control board, turbidity sensor, float switch, water valve. Tested all functions in diagnostics and all functions are working good.; used 1 WD21X10519 (FLOAT SWITCH) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB8B

Near Farmington, MN 55024

Delton

Job Details: 09/07/2022

"Replaced spray arm and splash shields. Tested, all functions are working and no leaks. Dishwasher is working good.; used 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

BOSCH MICROWAVE

Model HMB5051/01

Near Lakeville, MN 55044

Delton

Job Details: 09/07/2022

"Replaced listed parts, tested and and microwave is heating and all functions are working good.; pckd up 1 11018656 (Door latch kit) and 1 00758122 (Control board) and 1 00031379 (Spring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8LFKXKT05

Near Apple Valley, MN 55124

Delton

Job Details: 09/07/2022

Found that gasket is fine. The door was hitting the bottom crisper shelf because the shelf was not inserted correctly. Pushed shelf in slot and door no longer hits shelf. Door now closes and seals. Refrigerator is working good.Did not charge anything extra was as was just pushing in a shelf.

We serviced a

WHIRLPOOL RANGE- GAS

Model WGG555S0BS00

Near Osseo, MN 55311

Adam

Job Details: 09/07/2022

Bake isnt working on the top oven. The broil was working fine. Igniter will never glow for the bake. Replaced the bake igniter now unit is working great. Installed 5303935066 from truck stock; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL DRYER- GAS

Model LGQ8000JQ4

Near Otsego, MN 55330

Phillip

Job Details: 09/07/2022

Customers complaint is the dryer will not heat at all. I turn the dryer on high heat time dry and after a few seconds the igniter was not glowing red. I pulled the dryer out remove the rear panel and tested the thermal fuse. The thermal fuse is bad. I quoted the customer for the fuse. I replaced the rear thermal fuse and tested the dryer heats good now. I also tested the airflow and the airflow is good.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HAWP/XAA

Near Minneapolis, MN 55407

Nate

Job Details: 09/06/2022

"Its been leaking water from the freezer area, and over frosting and then warming in the fresh food section. Needed the extra heater, along with a temp sensor and drain kit. Installed all, steamed out drain, and tested defrost and now both heaters come on. Works great. Charged L14, plus parts. ; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SR/AA

Near Elk River, MN 55330

Matt

Job Details: 09/06/2022

"Customer complaint is, NO COOL. Customer said it completely stopped cooling over the weekend and everything inside was spoiled. Customer had refrigerator unplugged overnight and plugged it in this morning. Inspected and tested. FF compartment temperature was 41F and freezer was 8F. Fans and compressor are all running. Refrigerator is testing good. I found a service bulletin for a no cool issue. It says to replace the board.. ; ordrd 1 DA94-04603A (Main board), states that autho needed"

We serviced a

GE REFRIGERATOR

Model ZICS360NMCL

Near Minneapolis, MN 55416

Phillip

Job Details: 09/06/2022

The customer complaint was neither section is not cooling. I found all the fans are working but the compressor is not running. I removed the main board and found the main relay was bad. I quoted for a relay replacement. I replaced the compressor relay and put the board back in. The compressor kicked on ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

We serviced a

AMANA DRYER- ELECTRIC

Model NED7200TW

Near St. Cloud, MN 56304

Seth

Job Details: 09/06/2022

"Not spinning. Failed idler was locked up and the belt snapped. This is a Samsung made dryer stacked in a laundry room. I quoted belt and idler, the idler was discontinued but it looks like the OEM supco we carry."

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC1001UC/03

Near St. Cloud, MN 56303

Seth

Job Details: 09/06/2022

I cleaned and flushed out the drain pump it was full of pillow stuffing. It is now draining as designed.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE320M0JW

Near Buffalo, MN 55313

Seth

Job Details: 09/06/2022

The customers complaint is that the cooktop takes a long time to heat and it is chipped. Upon arrival and inspection I found the residence are Spanish speakers exclusively. I used the Translate tool from Google to communicate with them. The husband (Fernando) explained that when they bought the glass top range they were sold a warranty and told it would fix whatever needed to be fixed including the chipped glass top. See pictures for details. I looked at all of their pans and could find no pans that were flat they did not make contact with the burner and would not heat right. I did my best to communicate that they needed to replace their cookware with pans that have multiple layered bases that stay flat overtime a.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Burnsville, MN 55337

Adam

Job Details: 09/06/2022

Unit would do anything was customers complaint found that the unit was on child lock and wouldnt allow you to press any button. Showed and explained to customer how to use it and how it worked. Everything mechanically sounds good

We serviced a

SAMSUNG RANGE- GAS

Model NX58J7750SG/AA

Near Ham Lake, MN 55304

Matt

Job Details: 09/06/2022

"Customer complaint is, EC C-A2 & ITS NOT WORKING. Inspected and found that after it preheats, it gives a C-A2 error. Its a cooling system error. I removed back panel and found the sub PCB is fried. Installed new PCB and tested. Oven is working great. Oven is now fixed."

We serviced a

GE RANGE- ELECTRIC

Model JMS08B0W2WH BUY

Near Maple Plain, MN 55359

Phillip

Job Details: 09/06/2022

Customers complaint is that the oven does not get to temperature and is not baking well. I opened the oven to inspect the bake element and I found the bake element has a big crack in it. The broil element comes on just not the bake. It needs a bake element. I quoted the customer blue book. Ordering the bake element.; ordrd 1 WB44K5013 (Bake element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVL01

Near Plymouth, MN 55447

Phillip

Job Details: 09/06/2022

The customer compliant the display would blink and not run/ now the unit is dead. I quoted for the main board. I replaced the main board and programmed it to 1617. Its now working good.

We serviced a

LG DRYER- GAS

Model DLG7301WE

Near Sauk Rapids, MN 56379

Seth

Job Details: 09/06/2022

Wont tumble. Customer had just done some duct work and accidentally unplugged a wire connection. I restore the connection and it worked perfectly. This was done gratis he lost some time yesterday at work and was pleased with this concession. The dryer is now tumbling and heating great.

We serviced a

MAYTAG DRYER- GAS

Model MGDB800VQ0

Near Minneapolis, MN 55436

Nate

Job Details: 09/06/2022

"Squealing super loud and thumping. Found a bad idler pully and an old idler pully laying on the bottom of the dryer. All 4 support rollers are worn down. Replaced the pully and rollers. Used our whirlpool kit. Vacuumed out lint, watched temps for 20 minutes, cycles between 113 and 180. 22 mph airflow outside. Oiled rollers and pully. Found a brittle belt that goes from blower to motor. ; used 1 4392067 () from stock, ordrd 1 WP8544742 (Belt)"

We serviced a

GE DRYER- ELECTRIC

Model DCVH680EJ0MS

Near Farmington, MN 55024

Delton

Job Details: 09/06/2022

Replaced listed parts. No more squealing. Dryer is tumbling and working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WD520PADM7

Near Farmington, MN 55024

Delton

Job Details: 09/06/2022

No power to dishwasher. Found that wire nut burnt and power wire disconnected. Spliced in new connection and secured with new wire nut. Tested and dishwasher powers on and all functions are working good.