Service History 169 - Omega Force Appliance Repair

We serviced a

LG WASHER

Model WT5101HV

Near Plymouth, MN 55446

Nate

Job Details: 01/18/2023

"Washer shakes and doesnt drain great/ I put through test mode and found that the transmission is failing. Quoted for new one, lm with owner. Attaching quote."

We serviced a

SAMSUNG DRYER

Model DV40J3000EWA2

Near Plymouth, MN 55447

Nate

Job Details: 01/18/2023

"Dryer not running. Found a bad motor. Quoted for new one, but customer was already shopping and found a new one of same for less than repair."

We serviced a

MAYTAG DRYER

Model MDG26CSAAW

Near St. Cloud, MN 56301

Seth

Job Details: 01/18/2023

Gas valve is hanging open and not shutting off. I quoted replacement of the valve the contact declined repair the unit is 30+ years old.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Big Lake, MN 55309

Seth

Job Details: 01/18/2023

Customer complains that the refrigerator is not holding temperature. Upon arrival and inspection I talk to the customer and found that the compressor has been turning off and then the machine gets hot and it kicks back on after a few hours. I pulled apart the freezer section and looked at the evaporator and did a refrigeration test. It failed the sealed system has failed. I could not get the control board to go into defrost mode or even shut off. I suspect theres an issue there as well. Customer will work with an EPA certified refrigeration company to complete repairs if he doesnt replace.

We serviced a

GE WASHER

Model GTW685BPL1DG

Near Monticello, MN 55362

Seth

Job Details: 01/18/2023

"Failed gearbox error codes for a bad mode-shifter, oil everywhere. The unit needs WH03X33731 - gearbox, WH03X30517 - mode shifter, WH01X24180 - belt..; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Minnetonka, MN 55343

Delton

Job Details: 01/18/2023

"Dishwasher not turning on but has power. Service bulletin plug/unplug dishwasher many times and it will power on and once powered on do software update. Customer approved estimate for software update and knowing if that dosent work the control board would need to be replaced and the money will be applied to that.I did software update, tested all fucntions of dishwasher and it is running and working good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Ramsey, MN 55303

Matt

Job Details: 01/18/2023

"Customer complaint is, LOAD TOO HEAVY & WONT DRAIN NOW. Inspected and tested. Found one of the wires to the drain pump is severed and the other one is almost severed. Repaired wires and tested. Washer is working great. Washer is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHP865WD5N/11

Near Robbinsdale, MN 55422

Delton

Job Details: 01/18/2023

No power. Dishwasher wont turn on when pushing power. No lights or anything. I tested that there is power at the board and tested power button wires to board and wires from board to UI and wires are good but no power going to UI. Appears that control board is bad.I cannot find parts break down for this model to look up parts. Please look up parts and quote customer for control board. Also order UI board incase.Also customer has new door skin that they want me to put on as well if they accept estimate to repair dishwasher so charge extra for that. Schedule 2 hours for repair.Control board part# And UI board part#; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Saint Paul, MN 55104

Delton

Job Details: 01/18/2023

"Found that heater is open. Customer approved estimate. Replaced heater, tested and dishwasher is running and heater is working. Dishwasher is working good.; used 1 W10518394 (HEATER) from stock"

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Coon Rapids, MN 55433

Matt

Job Details: 01/18/2023

"Customer complaint is, THE RACKS WONT STAY IN PLACE WHEN THE DOOR OPEN, WASNT LIKE THAT BEFORE REMOVING. Found the dishwasher was leaning forward. I adjusted the dishwasher the best I can and now its level. Its really tight on the sides and the floor drops off underneath the dishwasher almost a inch, so thats the best I can get it."

We serviced a

SAMSUNG RANGE

Model NE595N0PBSR/AA

Near Minneapolis, MN 55445

Matt

Job Details: 01/18/2023

"Customer complaint is, LEFT SIDE- BURNERS WONT TURN ON. Inspected and tested. Found the fuse is blown on the left side board. Replaced fuse and it just blew again. Needs a new induction inverter board, part number DG94-00728A. Board is NLA. Make sure and schedule me extra time on my return trip. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBLS

Near Maplewood, MN 55109

Delton

Job Details: 01/18/2023

"Dishwasher not draining. Vacuumed out all water and found that there was broken class stuck inside drain pump. Removed debris, tested and dishwasher now drains and is working good."

We serviced a

SAMSUNG WASHER

Model WF45R6100AW/US

Near Saint Paul, MN 55119

Delton

Job Details: 01/18/2023

Washer is not dripping as im here. I ran test and checked water valves to check and make sure the screens are plugged with sediment and the valves are clean. That means either the hot or cold valve is intermittently failing and not fully closing causing a leak into washer.I informed customer and told him that if it leaks when not in use to shut off the cold to the washer and see if the leak stops or same for hot to pin point which valve is failing since the parts are expensive.I added picture of quote for both parts and customer will call back with which valve is leaking and we can give a quote and order part that part.Cold valve part# DC62-30312J; hot valve DC62-30314K

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ1

Near Saint Michael, MN 55376

Phillip

Job Details: 01/18/2023

"The customer said the dryer does not heat. I removed the inspection cover. The ignitor does not glow. I removed the back cover and tested the fuse. The fuse was open/bad. I quoted the customer for the fuse. I replaced the fuse. The dryer started to heat for about 10 seconds then stopped heating. If I pushed in the timer I could hear the coils open. After testing the timer I found the timer is also faulty. I gave the customer a new total for the fuse, timer and labor. Im ordering the timer from Dey. ; used 1 WP3392519 (FUSE - NON-RESET & 2 WIRE TSTAT) from stock, ordrd 1 WPW10185981 (TIMER)"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rogers, MN 55374

Phillip

Job Details: 01/18/2023

The customer said they are getting the leak error f15. I pulled the dishwasher out and ran it for a while. I never found a leak. I tightened the fill hose connections and the sump assembly screws.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS5

Near Chaska, MN 55318

Adam

Job Details: 01/18/2023

Switch interlock was busted. Disassembled unit was able to do repair without removing the microwave. Installed parts and reassembled unit. Tested unit multiple times. Its working great installed prescreened partw11244490

We serviced a

GE WASHER

Model Gfw450spm1dg

Near Maple Grove, MN 55369

Phillip

Job Details: 01/18/2023

The customer said that the washer would add a little water then he heard a hum and it stops and shows paused. I put into diagnostics. The most recent fault codes was 39. That says the soap dispenser was not rotating. I ran all the dispenser test and its working good. I removed the pressure hose and blew through it. I ran the complete diagnostic test and its working good. I put back on normal. The washer filled and started to wash. I ran the spin cycle. It drains and spins good. If they call back it may need the dispenser diverter per the tech sheet. Diverter WH43X10059Nothing was quoted.

We serviced a

GE REFRIGERATOR

Model PSS26SGRDSS

Near Chaska, MN 55318

Adam

Job Details: 01/18/2023

Unit will make a loud clicking noise randomly. Waited till the noise happened and found that it was coming from a he damper in the fridge. WR49X10091 fan and damper. Schedule customer for now if they dont want to do repair we will cancel; ordrd 1 WR49X10091 (EVAP FAN MOTOR AND DAMPER ASSM)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVQ04

Near Maple Grove, MN 55369

Matt

Job Details: 01/18/2023

"Customer complaint is, ICEMAKER / DISPENSER ISSUES, THE WATER DISPENSER ONLY WORKS IF THE ACTIVATING ARM IS PUSHED TO THE RIGHT. Inspected and tested. Found the dispenser control bracket is broken. Customer approved repairs. Part on order. ; ordrd 1 WP2180226 (Dispenser control bracket)"

We serviced a

LG WASHER

Model WM2301HW

Near Saint Paul, MN 55102

Delton

Job Details: 01/18/2023

"Customer said smoky smell but what she was referring to was the musty smell of the washer even when not using washer. I checked all functions of washer and cleaned out drain trap, mechanically the washer is working good.I explained that the musty smell is a common complaint of front load washers and gave some tips to reduce the smell.Reduce amount of soap, Leave door and soap dispenser drawer open when not in use so it can dry out, wipe down inside door boot with rag after use, run tub clean cycle often, use washer cleaner with tub clean cycle.Doing these practices will help reduce the musty smell that plague the front load washers.Customer had question about in line blower for dryer: Contact Dryer Vent Wizard"

We serviced a

SAMSUNG RANGE

Model NE59N6630SS/AA

Near Rogers, MN 55374

Matt

Job Details: 01/18/2023

"Customer complaint is, Customer complaint is, DISPLAY FLICKERS. Inspected and tested. Found the display is constantly flickering. Needs a new display board. Installed display console and tested. Display is now fixed."

We serviced a

KENMORE RANGE

Model 790.9417331

Near Eagan, MN 55123

Delton

Job Details: 01/18/2023

"Electric range. Customer said will like plastic or chemical burning smell. I took apart and checked all wires and circuitry and found nothing that was burnt or melted or any rodents.Tested oven at 450 degrees and cooktop and it smelled fine. I explained that any paint or staining in the house or near by in garage, etc. Oven could burn off fumes in the air and would smell chemically until fumes air out of the house. I informed her if it happens again and to see if she had done something recently with any fumes.As im here oven is working good and no weird smell. Range is working good."

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW0

Near Eden Prairie, MN 55347

Phillip

Job Details: 01/18/2023

The door boot was building up with mold. I gave the customer the quote and then replaced the door boot.

We serviced a

LG DRYER

Model DLE3050W

Near Wayzata, MN 55391

Phillip

Job Details: 01/18/2023

"The customer complaint is the dryer does not heat. I started the dryer on time dry high heat. After a few minutes the dryer is not hot. I checked for 240 at the dryer and it gets the 240. I took the dryer apart and tested the heater fuse. The hi limit fuse is bad. I quoted the customer for replacing the fuse and thermostat. I replaced the hi limit fuse and thermostat. I ran the dryer on high heat with the dryer duct on and off. The high temp when it cuts out is never over 190. ; used 1 6931EL3001E (THERMOSTAT ASSEMBLY), and 1 6931EL3003D (THERMOSTAT - REGULATING OR HI LIMIT) from stock"

We serviced a

FRIGIDAIRE WASHER

Model FAFS4272LW0

Near Eagan, MN 55123

Delton

Job Details: 01/18/2023

Washer wont spin out clothes. Washer getting E52 error which is motor error. I ran test and it will agitate but never go into high speed spin. MCU is bad and would need to be replaced.Customer will think about it and call back if they want to proceed (see picture for estimate)MCU part# 134618213

We serviced a

KENMORE DISHWASHER

Model 66513693N410

Near Hopkins, MN 55343

Adam

Job Details: 01/18/2023

Installed new control board from last diagnosis. Once installed and reassembled. Put unit in to service mode to test all the functions. Everything tested good through test mode. I did notice lots of suds. Customer is liquid detergent. Recommend using less soap. Showed the amount of suds and then used some oil to cut it down and drain it out. Installed W10751502 board; used 1 W10751502 (CONTROL BOARD - MAIN) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Minneapolis, MN 55447

Adam

Job Details: 01/18/2023

Installed new sump from last diagnosis. Reassembled unit tested multiple times for leaks and unit is working properly.

We serviced a

FRIGIDAIRE DRYER

Model AEQ6000ES2

Near Rogers, MN 55374

Matt

Job Details: 01/18/2023

"Customer complaint is, Customer complaint is, VERY HOT SMELL AND MELTED SOME CLOTHES. Inspected and tested. Found the heating element has failed and is grounding to the housing assembly. Needs the whole heating element housing assembly. Also needs new rear bearing. Installed new heating element and rear bearing kit. Tested and dryer is working great and heat is cycling between 190F and 125F. Dryer is now fixed. ; used 1 5303281153 (REAR BEARING KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU943PWKB0

Near Osseo, MN 55311

Phillip

Job Details: 01/18/2023

The customer said the dishwasher will not drain and they smell something burning. I found the dishwasher was full of water. I pressed the cancel so it would drain. The motor started for a second then stopped and I could smell electrical burn smell. After a few seconds the motor clicked then tried again. I sucked the water out and removed the filter top. The impeller is clear and turns by hand. There is signs water is leaking into the motor. I found the center of the lower wash armIs damaged and pieces of metal from the arm are laying in the dishwasher. It will need the lower wash arm and pump assembly. Today I replaced the lower spray arm and the wash pump motor assembly. I ran the dishwasher and it sounds good and pumps good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MSC

Near Rogers, MN 55374

Phillip

Job Details: 01/18/2023

Customer complaint is the fresh food section is warm and on the display is flashing the H1 in the fresh food display l. The H1 indicates the fresh food is too warm. I remove the damper assembly and found that its not opening. In diagnostic mode when I cycled the damper did not open and made clicking sounds. The damper is defective.Today I replaced the damper and reset power. The H1 came up again but its still above temperature. I advised the customer to give 24 hours for it to cool down.

We serviced a

SAMSUNG REFRIGERATOR

Model RB195ACPN

Near Minneapolis, MN 55407

Nate

Job Details: 01/18/2023

"Has been freezing up behind evaporator cover, and drain lines were plugged. Installed drain kit, which includes new drain lines, insulation, and heat probe. Replaced bad temp sensor. Confirmed forced defrost works so thermistor is good. Told customer 24 hours until totally cool. Verified drains drain well now. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

SPEED QUEEN DRYER COIN OP++

Model SDG509WF

Near Minneapolis, MN 55403

Nate

Job Details: 01/18/2023

"Replaced rear felt seal, vacuumed dryer and cleaned and oiled rollers. Runs and heats great now."

We serviced a

LG RANGE

Model LSSE3026ST/00

Near Saint Paul, MN 55118

Nate

Job Details: 01/18/2023

Replaced bad convection fan motor. Cleaned all the grime off of the fan blades. Much quieter now.

We serviced a

MAYTAG WASHER

Model WTW8500DC0

Near Saint Paul, MN 55106

Nate

Job Details: 01/18/2023

Replaced a bad leaking water valve. Confirmed no leaks now.

We serviced a

KITCHENAID MICROWAVE

Model MISSING

Near Arden Hills, MN 55112

Nate

Job Details: 01/18/2023

"Fuse was dead. Replaced 3 bad microswitches and a bad fuse. Tested microwave and it runs great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Minneapolis, MN 55428

Nate

Job Details: 01/18/2023

"Not draining. Cleaned sludge out of the drain line, so thats clear now but drain pump just hums. Seized up. Quoted for new drain pump. This dishwasher will take a bit to get out. Please schedule me for a double time slot. ; ordrd 1 W11412291 (Drain pump)"

We serviced a

GE DISHWASHER

Model GSD3360K00SS

Near Monticello, MN 55362

Matt

Job Details: 01/18/2023

"Customer complaint is, DRAIN ISSUES, BROKEN SPRAY ARM RETAINER CLIP AND WILL NOT DRAIN- BAD PUMP? Customer broke the clip that holds the spray arm in when he was taking it apart. Inspected and tested. Found the air gap on the counter is plugged. Customer cleaned out air gap and now the dishwasher is draining great. Customer is going to replace the spray arm base himself."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR

Near Eden Prairie, MN 55347

Adam

Job Details: 01/16/2023

Unit was steamed for ice maker freezing. Customer unplugged unit 24 hour before arrival so it was defrosted installed the Samsung ice maker kit. Checked for error codes after and everything seams to be working properly. Installed da8-02642A

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW1

Near Saint Michael, MN 55376

Phillip

Job Details: 01/16/2023

"The customer complaint is the washer is not spinning. I put the washer into diagnostics and there is no fault codes. I put into the spin test, the retractor shifter sounds like its moving. When it turns in the spin the agitator spins but not the basket. When the washer agitates the agitator sounds normal in one direction but then it clicks in the other direction. I tipped the washer back and manually moved the transmission clutch into spin but its still not spinning. Theres nothing binding up the basket. It will need the following parts. Transmission clutch assembly 5304516133Retractor shifter 5304511361; states that autho needed"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3013LWB

Near Minneapolis, MN 55418

Nate

Job Details: 01/16/2023

"Not heating, found a bad ignitor. Replaced, heats great now. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SAMSUNG WASHER

Model WF419AAW/XAA 02

Near Eagan, MN 55122

Delton

Job Details: 01/16/2023

"Found that the tub bearing is broken. Inner tub wont spin when trying to spin by hand. Tub moves and flops around. Parts are NLA even if parts were, would be uneconomical to repair. Customer will purchase new washer."

We serviced a

MAGIC CHEF WASHER STACKED++

Model MCSCWD20W3

Near Eagan, MN 55122

Delton

Job Details: 01/16/2023

"I cant find model/serial number tag but the door latch is the right part. I installed door lock, tested and washer door locks, fills and agitates. Washer is working good."

We serviced a

LG WASHER

Model WM1377HW

Near Albertville, MN 55301

Phillip

Job Details: 01/16/2023

The customer said the washer does not drain. The customer had drained the water out and thinks the drain pump is bad. I spun the basket by hand and the tub bearing is bad. The basket is loud when it spins. The gasket was loose and the clamp was laying down inside. I put the clamp back on. I put some water in the washer to test for leaks. When the washer drains the pump is bad. I found the impeller is stripped and slipping on the shaft. I advised the customer that with all the issues it has it would be better to replace the whole the washer .; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW3

Near Saint Michael, MN 55376

Phillip

Job Details: 01/16/2023

"Customer complaint is at the beginning of the Spincycle. It will shut off and give the F 54 fault code. The 54 fault code indicates an issue with the rotor, spinning free. The customer has removed the basket and wash plate and theres no obstruction. I spun the basket by hand, you can hear the bearing make a roaring sound. I did a spin test and it never spins. The span gives me the F 54 fault. Needs a new tub bearing kit. I gave the customer a quote and Im coming back Friday install the new bearing. ; schdld next appmnt for 1/20 FRI !"

We serviced a

MAYTAG WASHER

Model WTW8500DC0

Near Saint Paul, MN 55106

Nate

Job Details: 01/16/2023

"Water leaking from water valve. Also, transmission leaking oil. Customer said sometimes washer splashes a lot. Can see where transmission has been flinging oil. Quoted for valve, coming back to replace that on Wednesday. Also, quoted for transmission, clutch and valve. ordrd 1 W11165546 (Valve)"

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB420DKB

Near Chaska, MN 55318

Adam

Job Details: 01/16/2023

Installed switches and the fridge light is now working and is bright. The freezer light works but is dim. Tried the led transformer and is still dim. Looks like you cant get the led lights in the freezer just wondering if someone can double check

We serviced a

MAYTAG DRYER

Model mDG5500AWW

Near Mendota Heights, MN 55118

Nate

Job Details: 01/16/2023

Replaced felt seal on front. Sounds way better now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF6

Near Sartell, MN 56377

Seth

Job Details: 01/16/2023

Customer complains the icemaker stopped working. Upon arrival an inspection I began diagnosing and found that the water was not passing from the inlet valve to the icemaker. I defrosted the water in the tube and found the problem. We ran out of service diagnostic mode and double check dollar water fittings. Labor only no parts were used.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Minneapolis, MN 55419

Nate

Job Details: 01/16/2023

"Giving heater error. Found a mouse infestation. Checked with FW and RJ, need to submit this to AHS, mouse infestation. ; O-emld tckt"

We serviced a

GE DRYER

Model GTD65EBSJ4WS

Near Minneapolis, MN 55424

Nate

Job Details: 01/16/2023

"Replaced bad slide and belt. Vacuumed out, runs great now. ; pckd up 1 We00x720 (Bearing slide kit)"

We serviced a

MAYTAG WASHER

Model LAV3600AWW

Near Burnsville, MN 55337

Delton

Job Details: 01/16/2023

Customer says it will intermittently leak from back of washer and will go to front of washer on the floor. I ran full test and checked all areas for any leaks and did not find anything. I suspect that during the spin cycle it will turn on the water valve for rising and if there is an uneven load the water could hit the top rim and splash over. I only suspect that due to not seeing any other leaks and customer says it is intermittent.I cannot find any leaks and customer will notate cycle that was being wash at the time of leaking.

We serviced a

BOSCH DISHWASHER

Model SHP88PW55N/01

Near Prior Lake, MN 55372

Delton

Job Details: 01/16/2023

No power at junction box underneath sink to dishwasher. Found that power is wired to light switch on counter. I turned that on and dishwasher has power and is working good.I showed customer and she is now aware.

We serviced a

KENMORE REFRIGERATOR

Model 106.5117333

Near Savage, MN 55378

Delton

Job Details: 01/16/2023

Found that the ice maker jammed. Ice maker is not cycling and filling. Ice maker not sending power to valve. Customer approved estimate. Ordering ice maker and water valve incase.Rescheduling call.; ordrd 1 Wpw102516076 (Ice make)

We serviced a

BOSCH DISHWASHER

Model SPX68U55UC/37

Near Saint Paul, MN 55104

Delton

Job Details: 01/16/2023

"I replaced aqua stop but when testing it no water came though, with old one, some water would fill. I called Bosch and they said its the water pressure but i ran hose into bucket and came out high speed and splashed over so i dont think thats the issue and looks like the part is DOA also part ordered is much longer than original part.Customer is thinking since there is continual issues that they will probably purchase new dishwasher at this point. Please follow up with customer in a few days and see if they want to try and reorder part and try again or if they purchased new dishwasher.If part is reordered please verify that it is the right part (it was right, just was twice as long)Will need to send part back as DOAI did not have the Sensor part.; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF6

Near Minneapolis, MN 55416

Nate

Job Details: 01/16/2023

"Steamed off iced over evaporator. Replaced bad evaporator sensor. Now when I first had it installed on evaporator it read 56 degrees which was accurate. Then after allowing fridge to run for 10 minutes, it reads 43 degrees at evaporator. I let it run for 5 more minutes and then it read 27 at the evaporator. Also steamed out air ducts and frozen drain line under evaporator."

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Sartell, MN 56377

Seth

Job Details: 01/16/2023

Same issue re-occurred. I quoted board and sensor she will call us with a decision today. ; saved tckt

We serviced a

LG WASHER

Model WT1101CW

Near Minneapolis, MN 55416

Nate

Job Details: 01/16/2023

"Washer is not able to drain because plumbing is backed up. It drains, but then then the water reverse siphons back into the washer. I called the owner and let him know they need a plumber."

We serviced a

FISHER PAYKEL++ WALL OVEN++

Model OB30SDEPX1

Near Saint Paul, MN 55103

Delton

Job Details: 01/16/2023

Found that the convection fan element is bad. Also temperature is off not sure if its off because element is bad but ordering it anyways incase. Customer approved estimate. Ordering fan element and temperature probe sensor and rescheduling.; ordrd 1 547680 (Convection fan element) and 1 545259 (Temp probe)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Chaska, MN 55318

Adam

Job Details: 01/16/2023

Having the same issue as when Phil was there 2 years ago. Dispenser freezing up. Installed new valve. Steamed out the ice build up and tested. Filled perfect

We serviced a

KENMORE DRYER

Model 11062722101

Near St. Cloud, MN 56303

Seth

Job Details: 01/16/2023

Not heating. Failed element was replaced. I watched temps it cycles between 128 and 115. The dryer is now fixed.; used 1 279838 (ELEMENT) from stock

We serviced a

BOSCH DISHWASHER

Model SHX46A02UC/21

Near Cold Spring, MN 56320

Seth

Job Details: 01/16/2023

"The dishwasher is running too long, and not drying. The dishwasher has 2 failures. The heater has failed and the circulation pump is weak it is not spraying out the upper spray arms. Please check with autho we need 2 slots and 00480317 - heater, 00442548 - pump. The total exceeds authorized.. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Minnetonka, MN 55345

Nate

Job Details: 01/16/2023

Sump assembly leaking. Ordered new assembly. Customer will have dishwasher out when I return. Quoted blue book. Ordered from Marcone. ; ordrd 1 W11443105 (Sump assembly)

We serviced a

BOSCH MICROWAVE

Model HMD8451UC/04

Near Eagan, MN 55123

Delton

Job Details: 01/16/2023

Replaced glass insert. Tested and microwave is heating and working good.

We serviced a

BOSCH REFRIGERATOR

Model B21CL81SNS

Near Victoria, MN 55386

Adam

Job Details: 01/16/2023

Installed door closure 00716817. From last diagnosis. Reassembled unit then tested. Units working properly now.

We serviced a

BOSCH MICROWAVE

Model HMV5051U/01

Near Excelsior, MN 55331

Adam

Job Details: 01/16/2023

Top grill cover on microwave has fallen off. The tabs are busted. Replaced the grill and tightened up all the screws and now its working properly. Installed 00701256

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Minneapolis, MN 55447

Adam

Job Details: 01/16/2023

Installed parts from last diagnosis. Installed sump assembly once installed reassemble unit and tested multiple times for leaks. Now unit is working properly without leaks

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Osseo, MN 55311

Phillip

Job Details: 01/16/2023

Hs customer said water is leaking from the door area. I let the washer run on a clean cycle. I found water leaking from the door seal. The door seal is stretched and I found a small slit on the right side. I replaced the door bellow gasket. I it again and now is not leaking.

We serviced a

ELECTROLUX DISHWASHER

Model EIDW6105GS1A

Near Plymouth, MN 55442

Phillip

Job Details: 01/16/2023

Most of the buttons on the user interface did not respond. Several of the lights were flashing. I tried to reset power but it did not help. The main board was not flashing any error faults. I replaced the user interface control. The dishwasher is working good now.

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Minneapolis, MN 55443

Phillip

Job Details: 01/16/2023

The complaint was the dryer is loud with a heavy load. I got a blanket wet and put in the dryer. When it starts up theres a loud thump and squeal. I took the dryer apart. I found the front left roller was completely bad and wobbling and the rear right roller was not turning. I tried to clean the rear roller but it still had a metal on metal feel when it spins. I quoted for the 2 rollers and labor. I replaced the 2 faulty rollers. The dryer sounds normal.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV175QFA

Near Champlin, MN 55316

Phillip

Job Details: 01/16/2023

The customer said that when it starts it pops the breaker and most of the time when he shuts the door it makes a buzzing sound. I checked the door switches and they seemed ok. The door switches and latch is the most common issue. I replaced the switch assembly kit. The microwave is still acting up. I found the main cooking relay is sticking on the board.

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Dayton, MN 55327

Matt

Job Details: 01/12/2023

"Customer complaint is, SOFTENER DISPENSER NOT WORKING/INTERMITTENTLY. I called tech line again, and we are not able to figure out whats going on here, because theres not a good test for the water valve. He advised on replacing the control panel, because we already replaced the main board. I have the water valve, so he said I could put it in to eliminate that as the problem. I installed new water valve and started a heavy duty cycle and watched it all the way through to the final rinse cycle and water was dispensing into the softener cup. Im not sure if its fixed, or if this was one of the random times it worked. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2DHEXWQ00

Near Richmond, MN 56368

Seth

Job Details: 01/12/2023

I replaced the condenser fan and tested the fridge it is now quiet.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Minneapolis, MN 55412

Nate

Job Details: 01/12/2023

"Replaced bad temperature control board. Put it through full test mode, then took it out. All components actuate and operate at spec. Performs exactly as it should."

We serviced a

HOTPOINT DRYER

Model DLB6850TALWH

Near Cold Spring, MN 56320

Seth

Job Details: 01/12/2023

Not drying well. The front cover was loose and not sealing. I replaced the missing body screw and the vent pressure jumped from 4mph to 12mph. The unit is not tumbling at speed. The motor is old and tired. The owner was not willing to spend much money so I sealed it up and he will use it as is.

We serviced a

LG REFRIGERATOR

Model LMXS27626S/00

Near Osseo, MN 55311

Phillip

Job Details: 01/12/2023

The customer complaint is the ice maker was making some loud clicking. The customer removed the ice bin then the noise stopped. I cycled the ice maker and it sounded normal. I gave the customer a quote for the ice maker replacement. I replaced the ice maker and ran a test cycle. I replaced the water filter for the customer and reset the filter.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/07

Near Maple Grove, MN 55311

Phillip

Job Details: 01/12/2023

The complaint is the dishwasher runs but not cleaning the dishes. Its filling with water but not enough. The f8 low water level was in the history. I had to have the customer turn the main water off to house because the valve under the sink was still letting water leak out when it was off. I replaced the water valve . Now it fill with the correct amount of water and it spraying out the spray arms. ; used 1 00628334 (VALVE) from stock

We serviced a

GE WALL OVEN++

Model PT7800SH4SS

Near Savage, MN 55378

Delton

Job Details: 01/12/2023

"Checked oven temperature and it was hotter on average by about 30 degrees. I went into system and lowered the temperature by 30 degrees, tested again and oven is at 400. Oven is heating and working good."

We serviced a

LG WASHER

Model WM2501HWA

Near Shakopee, MN 55379

Adam

Job Details: 01/12/2023

Installed door bellow from last diagnosis. Then tested multiple times no leaks. Working great

We serviced a

FRIGIDAIRE RANGE

Model FFEF3048LSK

Near Wayzata, MN 55391

Phillip

Job Details: 01/12/2023

The customer said the front right large burner sometimes does not work and spark shot out from the switch. I could heard the switch shorting out and found its black dust coming out the back of it. I quoted for the switch. I replaced the front right burner switch. I tested all the switches and all of them are working good.

We serviced a

KENMORE WASHER

Model 110.2782279

Near Saint Paul, MN 55117

Nate

Job Details: 01/12/2023

"Washer had stopped mid cycle. The breaker was tripped. Its an ARC fault. Explained to customers friend who was there that ARC fault can easily trip. Also, when I put it on spin, it drained water out, but then the sewer backed up and pooled water up under the washer which is pissibly causing it to also trip the breaker. I called the customer and couldnt leave a message so I texted him and told him."

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FLCE7522AW3

Near Eden Prairie, MN 55347

Delton

Job Details: 01/12/2023

"Replaced control board, tested and dryer is heating and working good.Office: i only used control board so collect payment based on that estimate."

We serviced a

WHIRLPOOL RANGE

Model RF378LXPS1

Near Minneapolis, MN 55428

Phillip

Job Details: 01/12/2023

The customer said the back left burner was not working. I turned the burner on and its working fine. I left it on for a while and its working good. It works on all settings. I tried all the burners and they all work. There is no shorty or black mark. The switch did not making any abnormal sounds like crackling. No other issues found.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Minneapolis, MN 55437

Nate

Job Details: 01/12/2023

"Replaced broken lid. Works great now. DW can you submit this now for authorization per RJ?; O-emld tckt , states that autho needed"

We serviced a

LG DRYER

Model DLEY1701W

Near Eden Prairie, MN 55346

Delton

Job Details: 01/12/2023

"Customer said that it would occasionally give the D90 error but havent happened in awhile. When I am testing it dryer is cycling heat normally with vent attached. Vent is good. But i did notice that drum was very tight and did not spin freely, it would turn but when stopping dryer the drum come to quick halt. Found that front frame was not lined up and pushing against the bulkhead and made drum hard to spin.So based on what customer said that on heavier loads would stop and give error and customer would have to restart dryer, possibly dryer motor overheated and shut off since it was working too hard to turn the drum.I realigned front panel and dryer drum now smoothly turns and is cycling heat normally and no errors. Dryer is working good as im here.Would be our (NE) fault so customer would get refund?; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Minneapolis, MN 55439

Nate

Job Details: 01/12/2023

Washer sounds like an airplane and shakes. Needs new transmission and clutch/hub kit. Transmission not available nation wide. Quoted for both. More than what the washer is worth. 20 years old. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE DISHWASHER

Model 665.1578582

Near Minneapolis, MN 55423

Delton

Job Details: 01/12/2023

Customer hasnt used dishwasher in over 5 years and then started leaking with water full inside dishwasher. Water valve is bad and not fully closing. But customer had water shut off to dishwasher but not all the way so it was trickling in slowly. Customer doesnt want dishwasher fixed. I fully tightened the water shut off to the dishwasher and should no longer leak. If dishwasher still fills slowly I informed him that plumber would need to fix the shut off as that is the only way water could enter the dishwasher.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ1

Near Eagan, MN 55123

Delton

Job Details: 01/12/2023

Found that timer contacts are bad and not sending power to igniter. Customer will think about it and call back if they want to proceed. Will have to order part.Timer part# wpw10185981

We serviced a

THOR++ RANGE

Model HRD3088U

Near Farmington, MN 55024

Delton

Job Details: 01/12/2023

Customer said front left burner would continually spark even when burner was lit. As im here i checked all burners and all burners park and light but then stops once lit. So either it is intermittent issue or burner cap was slightly off and not seeded right. I showed customer how to ensure is seated correctly and if problem persists i would guess the spark electrode and wire and spark module would need to be replace.Range is LP and is working good as im here.If part install schedule 2 hours for repair.

We serviced a

FRIGIDAIRE DRYER

Model GLER642AS1

Near St. Cloud, MN 56303

Seth

Job Details: 01/12/2023

Dryer squeaks and does not dry well. The vent is blocked causing the problem see pictures. The rear bearing was full of land and junk. I removed the basket cleaned and re-greased and cleaned. The dryer no longer makes noise the customer will DIY clean the vent.

We serviced a

LG DRYER

Model DLG3401W

Near Minneapolis, MN 55436

Nate

Job Details: 01/12/2023

"Not drying clothes. Found a dead rat in the vent, cleaned out the vent with the vent rotary brush. Also showed tenant how to clean lint trap which was plugged. Now it runs and heats great."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFUS2613LS0

Near Minneapolis, MN 55410

Nate

Job Details: 01/12/2023

Replaced bad filter head assembly and the upper section of water line. No leaks now. Runs great.

We serviced a

LG MICROWAVE

Model LSMC3086ST/01

Near Champlin, MN 55316

Phillip

Job Details: 01/12/2023

"The complaint is when you spin the time dial the cook time goes up real fast and sometimes down. The time is all over the place and sometimes will go to 9900. I tried to reset the microwave but the problem is still there. I want to replace the whole control assembly or at least the time dial and main control. I was unable to get the correct model to pull up and list parts. I used a different model number to pull up pictures of the parts I need. I added pics. The part listed as 2004 is the one I want first. If 2004 is the whole assembly then order the 2006 and 2030. I added pics with the numbers highlighted. I did not give any quote. ; snapped 7 QuickPics, states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80N303UW/AA00

Near Farmington, MN 55024

Delton

Job Details: 01/12/2023

Found that it is leaking from water valve inside dishwasher. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Dd81-02265a (Water valve)

We serviced a

GE DISHWASHER

Model GDF535PSRASS

Near Coon Rapids, MN 55433

Phillip

Job Details: 01/12/2023

"The customer complaint is the display panel is blank and the dishwasher does not respond. I hooked up the Newfi tool and is said the issue was with the user interface not communicating. When you press buttons sometimes the UI will make some beeping sounds. It will need the UI board WD21X27144. The WD21X27144 is the most up to date part number. I was unable to find the part any locally. Please research the part and contact the customer with a quote. User interface WD21X27144; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Dayton, MN 55327

Phillip

Job Details: 01/12/2023

The customer complaint was the lower oven would not bake. I started the oven and found the bake ignitor was not glowing. I do get voltage to the ignitor. I pulled the old one out and tested. The ignitor tested bad. I quoted for the repair and then replaced the bake ignitor. The lower is now heating up good. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DISHWASHER

Model GDF520PGD1BB

Near St. Cloud, MN 56303

Seth

Job Details: 01/12/2023

Unit stays wet doesnt dry inside. On arrival and inspection I found the dishwasher was heavily contaminated with minerals. It was installed correctly minus a missing high loop on the drain hose. There were four stored errors three of which had to do with water temperature and one had to do with stuck buttons on the user interface. I started automated testing to test the heater in circulation system. All the systems are working as designed I found the rinse aid was turned to minimum and they were using a lower grade soap. I recommend the use a booster and or premium detergent until they get a water softener. They also will need to use their inside religiously and the citric acid base cleaner monthly. The dishwasher is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Chaska, MN 55318

Adam

Job Details: 01/12/2023

Ice forming in the blue fill bucket part of the ice maker. Last time replaced the ice maker. Melted the ice and tested ice maker. Everything seams fine but the water pressure seamed weak. I checked water pressure from the dispenser and its normal. Will go back with water valve and install and test water valve; schdld next appmnt for 1/16 MON !

We serviced a

ELECTROLUX WALL OVEN++

Model EW30EW65GS7

Near Blaine, MN 55449

Matt

Job Details: 01/12/2023

"Customer complaint is, C10 ERROR, UNIT WAS REALLY HOT AND THEY TURNED OFF THE BREAKER. Inspected and tested. Found the upper oven bake relay is sticking on and the temperature just keeps climbing. to install new relay board. Customer approved repairs. Installed new relay board and tested. Oven is working great. Oven is now fixed."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Minnetonka, MN 55345

Adam

Job Details: 01/12/2023

Customer said she doesnt think it has a problem but would like to see if it leaks. Said she found water once on the floor. I ran unit multiple times on different cycles and drained unit and not one drop of water. She thinks it could have been from the tub that it drains into but the tub is draining well at this time.

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Andover, MN 55304

Matt

Job Details: 01/12/2023

"Customer complaint is, NO HEAT. Inspected and tested. Found the inlet thermostat is blown. Installed new thermostat and tested. Dryer is working great and heat is cycling between 195F and 100F. Dryer is now fixed."