Service History 170 - Omega Force Appliance Repair

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6790279

Near Apple Valley, MN 55124

Delton

Job Details: 08/17/2022

"Found that high limit cut off was open and cut power to heating element. Dryer vent is clogged/too long. It runs about 60 feet across the house. I informed customer that dryers are not rated to run that long and will cause drying issues. Can try and clean it or get inline blower. Replaced high limit, tested and dryer itself is cycling heat good.; used 1 279769 (HI LIMIT/FUSE KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Chanhassen, MN 55317

Adam

Job Details: 08/17/2022

Ice maker not working. Found in test mode the ice maker would cycle fine. The water valve would try to kick on but wouldnt do more then a few drops. When jumping the water valve I would get a little bit more water. Unhooked line from valve then tried. Had great water pressure. The line is frozen up. Steamed out the line tried test mode again and it worked properly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2355PF4

Near Minneapolis, MN 55447

Phillip

Job Details: 08/17/2022

The fresh food compartment is running to cold. The temp is set to 40 but the temp on the display and inside is 30. The damper was open. I cycled the unit off and the damper closed. I waited a few minutes and turned it back on. The damper then opened back up. The damper is working good. I found a related service bulletin that recommends to replace the main control. I quoted the customer for the sensor and main board.

We serviced a

GE DISHWASHER

Model GDT720SSF0SS

Near Savage, MN 55378

Delton

Job Details: 08/17/2022

"Found that drain hose has a hole in it, looks like mice chewed it. Also not mounted to cabinet. Brackets are missing. Customer will get brackets and install themselves. I replaced drain hose, tested and dishwasher is draining and no longer leaking. Dishwasher is working good.; used 1 8269144A (DRAIN HOSE EXTENSION) from stock"

We serviced a

GE COOKTOP- ELE

Model JP350WV1WW

Near Minnetonka, MN 55345

Adam

Job Details: 08/17/2022

Redid the burnt wiring and found the front infinity switch was causing the wiring to short. Ordered switch and rescheduled customer; ordrd 1 WB24X29364 (Switch)

We serviced a

KITCHENAID TRASH COMPACTOR

Model COMPACTOR

Near Plymouth, MN 55446

Phillip

Job Details: 08/17/2022

"The compactor door wont open and it wouldnt stop making noises. The compactor ram is stuck down. I had to cut the mounting brackets so I could get it out. I pulled it out on my mat and laid it down on it side. I removed the bottom cover and found the main drive gear is broken. I quoted for the drive gear. Ordering the drive gear assembly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 882699 (Drive gear)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS3

Near Osseo, MN 55311

Phillip

Job Details: 08/17/2022

"The customer said the dishwasher will fill but then does nothing, does not hear the usual sounds. I started the dishwasher and the motor was making a humming sound. I pulled the sump apart and there was no obstruction. The motor shaft will not turn. The dishwasher needs a new sump motor assembly. I quoted the BB price. ; ordrd 1 WPW10780877 (Wash motor)"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD4815EW2

Near Minnetonka, MN 55345

Adam

Job Details: 08/17/2022

Dryer vent keeps falling down. Uninstalled all duct he had before to start over. Was able to use all his duct work just had to do some retrimming and taping now unit is working great. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Minnetonka, MN 55345

Adam

Job Details: 08/17/2022

Unit was leaking on the floor from the freezer. Found that the drain was plugged. Put unit in defrost. Which it was working properly and Disassembled unit. Steamed out frost build up and then checked the drain in the back. Found the duck bill was clogged whirlpool has a service bulletin for this issue and a new drain to install. Installed new drain W10619951 from truck stock. Now unit is working properly ; used 1 W10619951 (EVAP P TRAP) from stock

We serviced a

SAMSUNG WASHER TOP LOAD

Model DW80J3030US

Near Big Lake, MN 55309

Seth

Job Details: 08/17/2022

Error for water supply. Flood proof lines needed to be reset. I reset and tested. The cold line will not reset. The lines run through the wall at different heights and need be replaced by a plumber or contractor. I quoted a valve in case the line failure has caused the valves to fail but voltage was present and the hummed.

We serviced a

GE DRYER- ELECTRIC

Model gtdx200em0ww

Near Minnetonka, MN 55305

Adam

Job Details: 08/17/2022

This isnt a recall. Some how the start button stripped out of the back splash panel. Removed back splash panel and replaced with new one. All knobs are working good. The timer switch is a little stiff but normal. Its a new timer let tenant know that its not supposed to be no resistance at all. Its a geared timer so there will be some resistance when turning the knob. Charging labor for coming back out and replacing part because this is a new issue for the panel. It tenant we keeps complaining we could try to get another timer to try but we would have to order it first

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED6600TQ0

Near Prior Lake, MN 55372

Delton

Job Details: 08/17/2022

"Burn spot on board is too bad, burnt tracer and relay. Customer approved estimate for new board. Replaced board, tested and dryer now tumbles and heats. Dryer is workin good.Customer was in a work meeting. ; pckd up 1 Wpw10111616 (Cntrol board)"

We serviced a

GE REFRIGERATOR

Model PWE23KSDESS

Near Maple Grove, MN 55311

Phillip

Job Details: 08/17/2022

Water backing up into freezer compartment. I found the defrost drain was plugged up and the drain grommet was dirty and plugged. I cleared the drain and the grommet. Found not issues with the ice maker . I did clean the ice maker out and mount it back in.

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Buffalo, MN 55313

Seth

Job Details: 08/17/2022

"Dishwasher wont drain. I replace the drain pump is that was what was provided by square trade. And now fills and drains. Note theres evidence of mice and rodent damage all around the unit and it was not properly installed. I put the unit back as I found it customer will need to work to get the unit secured and leveled, if it is not secured it could cause part failure or leaking."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC360AW

Near Lakeville, MN 55044

Delton

Job Details: 08/17/2022

"Replaced control board, tested and all functions are working good. Washer fills, agitates, drains and spins. Washer is working good."

We serviced a

LG REFRIGERATOR

Model LMXC23796D/00

Near Lakeville, MN 55044

Delton

Job Details: 08/17/2022

Not making any weird noise as im here but customer showed me video with noise and seemed to be coming from freezer when the ice fan was turning on. Ordering freezer evaporator cover assembly and rescheduling.; ordrd 1 Aeb72913942 (Freezer evaporator cover assembly)

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT8305AAE

Near Saint Paul, MN 55108

Nate

Job Details: 08/17/2022

"Washer was dead. I pulled wires off of lid switch assembly, then it ran great. It did pop the old gfci its plugged into after awhile. No loose wires I could find, transmission and motor and drain pump looked good. Reset gfci and then it ran great again. Recommended plugging power cord into another outlet and seeing how it runs."

We serviced a

GE COOKTOP- GAS

Model JGBS66REK4SS

Near Saint Paul, MN 55119

Nate

Job Details: 08/17/2022

Burners continually spark. Has a bad spark ignition switches wire harness. Ordered new one WB18X31213. . ; ordrd 1 WB18X31213 (Spark ignition switches)

We serviced a

KENMORE DRYER- GAS

Model 110.7022251

Near Coon Rapids, MN 55433

Matt

Job Details: 08/17/2022

"Customer complaint is, THE DRYER HAS A GAS SMELL WHEN YOU GET THE CLOTHS OUT. SMELL IT IN THE FABRIC. Customer just moved in and has been painting and staining. They said the clothes almost smell like gasoline when they pull them out of the dryer, but dont smell it in the air outside the dryer. Turned dryer on and watched it cycle for about 15 minutes and it was working perfectly and cycling between 215F and 115F. Looks like the dryer is just burning the fumes in the air."

We serviced a

MAYTAG WASHER TOP LOAD

Model Mvwc565fw0

Near Saint Paul, MN 55107

Nate

Job Details: 08/17/2022

"Not running. Found both hot and cold valves were turned off. Turned them on, and put through test mode. Runs great now."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Mendota Heights, MN 55118

Nate

Job Details: 08/17/2022

Dishwasher randomly chimes. Main PCB is getting 120. Buttons dont respond though. Took door apart. Latch is good and no loose or broken wires. Quoted for main PCB and user interface. Customer talked with husband. Also explained that it could be one or the other. I would start with the user interface. Either way they for sure are getting a new one.

We serviced a

WHIRLPOOL DISHWASHER

Model DU0180SWPQ4

Near Minnetonka, MN 55343

Nate

Job Details: 08/17/2022

"Not draining and not washing well. Found the filter totally plugged up. Cleaned that. Drains much better now. Water is also hard, 25 on a scale of 1-25. Recommended using finish and rinse aid. Also turned on heater so it will heat now. Runs and circulates great. ."

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23CS70IS4

Near Minneapolis, MN 55436

Nate

Job Details: 08/17/2022

"Fridge room temperature. Found the compressor not running. Inverter board had gone bad. Replaced the inverter, evaporator frosted all the way over. No charge for new inverter. Old under warranty. Customer instead paid me with a Mountain Dew spark.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHXM98W75N/10

Near Minneapolis, MN 55436

Nate

Job Details: 08/16/2022

"Dishwasher hasnt been running for her. I cleaned the filter area and reassembled it. Now it runs great. Drains, fills, and circulates great. Recommended running lemon juice through it."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Rogers, MN 55374

Matt

Job Details: 08/16/2022

"Customer complaint is, NO COOL FRIDGE/FRZR - ITS SPOILING FOOD-LEAKS DOWN THE BACK & UNDER MEAT TRAY-IM WKS INTERMIT. Inspected and tested. This refrigerator has both the ice maker and FF evaporator issues. Needs the drain kit, add on heater and defrost sensor. Customer doesnt want us to do the ice maker kit. Customer is going to unplug refrigerator and defrost it before I come back on Thursday. ; schdld next appmnt for 8/18 THU PM"

We serviced a

SAMSUNG DRYER- GAS

Model DVG45T3200W/A3

Near Eden Prairie, MN 55347

Nate

Job Details: 08/16/2022

"Smelled like gas. Only one coil was opening. Replaced the coils, and also vacuumed out the dryer and oiled the rollers. Airflow behind dryer is 25, outside is 12. Let customer know that it would be good to clean the vent. Runs and heats great now. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

JENN-AIR RANGE- GAS

Model JDS1750ES0

Near Minneapolis, MN 55437

Nate

Job Details: 08/16/2022

"Oven not working, just beeping, down draft not working. Everything worked for me. Put in test mode, no errors. All burners work. Put on broil, heats great. Put on bake in test mode, heats great. On regular bake it was not quite up to temp. I put in calibration mode and recalibrated it up 30 degrees. Recommended turning off range at breaker in future if it goes haywire on control pad. Also said it could be that the control pad and main PCB were having an issue. But all is working now. Mechanically the down draft works and sounds great now."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2407LWB

Near Kimball, MN 55353

Seth

Job Details: 08/16/2022

Noisy during operation. I watched the dishwasher for 1h 10min it neither leaked or made the noise. No issues found.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Saint Paul, MN 55116

Delton

Job Details: 08/16/2022

"Replaced upper rack adjuster kit, tested and now slides out and is secure. Ran test and all other functions of dishwasher is working good."

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5100DC0

Near Bloomington, MN 55431

Nate

Job Details: 08/16/2022

"Washer doesnt run or unlock. Gives an F8E3 error. After awhile was able to get it unlocked and into test mode. When running through diagnostics there were a great deal of suds. The suds are causing the error. Ran the washer through a couple test runs with olive oil in the washer, and scooped out a lot of suds before doing so. This dissipated the suds. Runs great now. Charged 50. If the problem comes back and is another issue, will credit that 50 towards whatever repair they need in the next 60 days. Customer filled HE detergent up to the max line. Recommended not doing that, just a couple table spoons."

We serviced a

KENMORE WASHER FRONT LOA

Model 110.449322

Near Minneapolis, MN 55414

Nate

Job Details: 08/16/2022

"Not draining. Took apart drain pump and found some cloth stuck inside the drain pump. Cleaned out the cloth, ran it on a rinse and spin, runs and drains great now."

We serviced a

WHIRLPOOL RANGE- GAS

Model MISSING

Near Minneapolis, MN 55423

Nate

Job Details: 08/16/2022

Tenant said it doesnt ignite on bake but I tried it over the course of 20 minutes and it ignites and bakes great every time. Told the maintenance guy that it would be either a valve or switch thats failing but those parts are NLA and it actually works great. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT185B5JM0

Near Saint Paul, MN 55116

Nate

Job Details: 08/16/2022

"Freezer warm and fresh food warm too. Found little frost on evaporator, only where refrigerant comes in and the 1st rung on the evap. Compressor and fans running. Has a sealed system issue"

We serviced a

WESTINGHOUSE DRYER- GAS

Model MDG546REW0

Near Saint Paul, MN 55104

Nate

Job Details: 08/16/2022

Not heating. Found bad coils. Ignitor was glowing but coils never opened. Replaced coils and vacuumed out all the lint. Runs and heats great now. Recommended getting vent cleaned.; used 1 5303931775 (COIL KIT) from stock

We serviced a

GE REFRIGERATOR

Model GNE26GMDEES

Near Saint Paul, MN 55126

Nate

Job Details: 08/16/2022

Fresh food section 50 degrees. Freezer zero. Fresh food evaporator fan not running. Replaced it with a new one from truck stock WR60X26866. Runs great now. Told customer 24 hours until its possibly back down to temp. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

AMANA REFRIGERATOR

Model BR18VW

Near Kimball, MN 55353

Seth

Job Details: 08/16/2022

"Not cooling, failed bi-metal was replaced. I tested the defrost system it worked perfectly. I defrosted the evaporator. The fridge is now fixed.; used 1 WP10442411 (DEFROST BIMETAL) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP25FNSS00

Near Minneapolis, MN 55439

Adam

Job Details: 08/16/2022

Unit wasnt making ice. The found that the level sensor was indicating it was full even when it wasnt. Replaced icemaker optic board now unit is operating correctly. Unit ran through a cycle on its own and filled perfectly. Used truck stock w10757851 board ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock

We serviced a

MAYTAG DRYER- GAS

Model n/a

Near Rogers, MN 55374

Matt

Job Details: 08/16/2022

"Customer complaint is, GETS A GAS SMELL WHEN SHE OPENS THE DOOR. Customer said she just gets the smell while using or right after using. Otherwise theres no smell when not in use. I started dryer on a timed cycle and watched it for over 30 minutes and it was cycling great and I didnt smell anything off. Customer said that shes opens the door regularly about 10 minutes in to remove clothes that need to be hung up. I think whats happening is shes catching the burner on and then gets the smell of gas thats not burnt up. I tested this theory and got the smell of gas when I opened the door when it was in the middle of the burner cycling, but not when the burner was off. Dryer is operating normal."

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Annandale, MN 55302

Seth

Job Details: 08/16/2022

I replaced the lower spray arm and adjusted the heater to not hit it and watched for leaks. The dishwasher was not level so I leveled it and it didnt leak. The dishwasher is now fixed.

We serviced a

KENMORE WASHER FRONT LOA

Model 11042822203

Near Minneapolis, MN 55417

Delton

Job Details: 08/16/2022

Same issue happened as last time i was here. The inner door boot clamp came off the the door boot popped off causing it to leak all over floor. Looks like it is possible that i clamp is loosening. Ordering clamp and rescheduling.; ordrd 1 Wp8182210 (Inner door boot clamp)

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FAQE7001LW0

Near Burnsville, MN 55337

Delton

Job Details: 08/16/2022

"Found that inside dryer and outside dryer vent were clogged with lint (see pictures) which was preventing airflow to outside and poor drying. Cleaned out all lint build up, tested and dryer is cycling heat and working good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBLS36MHT01

Near Loretto, MN 55357

Phillip

Job Details: 08/16/2022

Customers issue was frost filling up in the freezer and water dripping. I found frost on the icemaker and on the bottom of the evaporator cover in the freezer. It looks as if warm air had been leaking past the gasket around the freezer door. I did find a bag tie from possibly a bag of coffee that was resting on the bottom edge and hanging down past the bottom of the freezer door gasket. I defrost the freezer and make sure the freezer door seals properly.

We serviced a

GE REFRIGERATOR

Model ZIS420NRC

Near Minnetrista, MN 55359

Phillip

Job Details: 08/16/2022

Customer said water is leaking down from the compressor compartment. I found the drip pan that sits under the compressor is cracked so water is leaking out. The new drip pan is solid and looks like it does not have the plastic pan under it. I will need to order the new pan. I quoted the BB price. Im ordering the part from Marcone . ; ordrd 1 WR17X11924 (Drain pan)

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FAF3801LW3

Near Burnsville, MN 55337

Delton

Job Details: 08/16/2022

"Found that door lock is bad and not locking to advance washer to start. I replaced door lock, tested and washer started, filled, agitates, drains and spins. Washer is working good.; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Apple Valley, MN 55124

Delton

Job Details: 08/16/2022

"Replaced mullion, tested and door opens and closes. Refrigerator is working good."

We serviced a

KENMORE RANGE- GAS

Model 79075711893

Near St. Cloud, MN 56301

Seth

Job Details: 08/16/2022

Oven takes a long time tonight. Upon arrival and inspection found the igniter was very slow to heat. I replaced it and tested it and it lit in 20 seconds and preheated to 350 in under seven minutes. The range is now fixed. Note the drawer underneath does not pull out it has been broken from previous.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSJ

Near Saint Joseph, MN 56374

Seth

Job Details: 08/16/2022

"Fridge is warm, freezer is good. The damper has failed part is on order.; ordrd 1 242303001 (Damper)"

We serviced a

GE DISHWASHER

Model GDF530PMM4ES

Near Lakeville, MN 55044

Delton

Job Details: 08/16/2022

"As im here, dishwasher starts and is working. H20 error means no water is entering dishwasher but dishwasher fills and starts as im here. Filter was dirty, i cleaned out filter and pressure sensor. I guess its possible that sensor might of been gunned up and not reading correctly. Otherwise presume sensor would need to be replaced. Customer will use it and call back if problem persists.Would need to order pressure sensor part# WD21X25468 "

We serviced a

KENMORE REFRIGERATOR

Model 10657072601

Near Eden Prairie, MN 55347

Adam

Job Details: 08/16/2022

Installed water line kit from last diagnosis. Checked for leaks many time and ran a gallon of water through the dispenser. Customer wanted me to check one more time so I did. Unit is working properly. Used PT25E water line kit

We serviced a

KITCHENAID DISHWASHER

Model KTDM404KPS0

Near Shakopee, MN 55379

Adam

Job Details: 08/16/2022

Leaking unit. Customer had plumber out to look for leak said it was the dishwasher. Found that the plug on the water valve was broken from being pulled out incorrectly. So was able to jump the water valve and found it leaking from the motor and sump. Unit would need sump assembly and water valve. Motor or the sump assembly are on back order and customer doesnt want to pay that much and rather get a new unit

We serviced a

GE REFRIGERATOR

Model PSS26MSRDSS

Near Victoria, MN 55386

Adam

Job Details: 08/16/2022

"Unit wasnt cooling. Looked in freezer and the back evap was covered in frost. Defrosted unit then started to test defrost system. The heater ohms out good. Checked the bimetal and found that has popped and was bad. Also tested the freezer temp sensor and that was reading faulty also. Replace bimetal WR50X60 and sensor wr55x10025. Both were truck stock; used 1 WR55X10025 (THERMISTOR), and 1 WR50X60 (DEFROST BIMETAL) from stock"

We serviced a

LG REFRIGERATOR

Model LMXS30776S/01

Near Victoria, MN 55386

Adam

Job Details: 08/16/2022

Unit wont dispense ice. Customer replaced ice maker and same issue. Disassembled door to ohms out the wires. Found once I could access the wiring that the orange wire from the sensor is open. So indicating that it is faulty and the reason why it says its always full. Unit would need a new door assembly. Part number ADD74236501.

We serviced a

FRIGIDAIRE MICROWAVE

Model FPBM189KFC

Near Minnetrista, MN 55375

Adam

Job Details: 08/16/2022

"Unit wasnt heating. Was making a loud humming noising sounding like a magnetron or diode. Removed unit from above oven and disassembled found that unit had a bad magnetron. Replaced mag with truck stock 2m248j. Now unit is heating properly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 2M248J (MAGNETRON) from stock"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.7513241

Near Dayton, MN 55327

Matt

Job Details: 08/16/2022

"Customer complaint is, dryer is making a funny noise. Inspected and tested. Found the dryer was making a thumping sound once every revolution of the drum. I disassembled dryer and found the belt was shredding and strips of it were hitting the drum. Installed new belt and tested. Dryer sounds great. Dryer is now fixed. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 341241 (BELT) from stock"

We serviced a

FRIGIDAIRE STACKED WASHER

Model FLSE72GCS7

Near Plymouth, MN 55447

Adam

Job Details: 08/16/2022

Unit would spin. Disassembled the front of the unit so I could see what the problem was turned unit to spin shut the lid. You could hear the motor running but it was spinning any of the pulleys or belt. The switch had failed in the motor. Unit will need a motor part number 134159500.

We serviced a

KENMORE DISHWASHER

Model 66513293K116

Near Farmington, MN 55024

Delton

Job Details: 08/16/2022

"Found that motor is bad and not running. Other parts not needed. Replaced motor, tested and all functions are working good, no errors. Dishwasher is working good.I only used motor part; used 1 W11032770 (WASH MOTOR) from stock"

We serviced a

GE REFRIGERATOR

Model GYE22KSHHSS

Near Plymouth, MN 55441

Phillip

Job Details: 08/16/2022

"The customer complaint was the food in the crisper drawer is freezing. I hooked up the Newfi device and found the fresh food fan was not coming on. I removed the evaporator cover and the fan was not running. I moved the fan blade and then the fan came on. The fan motor is bad. I quoted for replacing the fan, defrosting and running the firmware update. I replaced the part and did the update. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF3

Near Rogers, MN 55374

Matt

Job Details: 08/16/2022

"Customer complaint is, NOT COOLING. BOTH COMPARTMENTS ARE ROOM TEMP. Inspected and tested. Found the compressor was just humming but not starting. I put a new start relay on and it was just humming. The compressor has failed."

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Rogers, MN 55374

Matt

Job Details: 08/16/2022

"Customer complaint is, WONT COMPLETE CYCLE. FND THE CONTROL PANEL FLICKERING. NEEDS A NEW CONTROL PANEL. QUOTED $540. TO INSTALL NEW CONTROL PANEL. Customer approved repairs. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed. Customer is going to call the office to pay the remaining balance."

We serviced a

GE REFRIGERATOR

Model GFSL6KKYCLS

Near Rogers, MN 55374

Matt

Job Details: 08/16/2022

"Customer complaint is, FREEZER IS TOO WARM. Inspected and tested. FF compartment was at 38F and freezer was only 28F. I removed the freezer evaporator cover and found heavy frost on the first 5-10 percent of evaporator and then no frost after that. The sealed system has failed. Customer is going to replace the refrigerator."

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Otsego, MN 55301

Matt

Job Details: 08/16/2022

"Customer complaint is, leaks water at soap dispenser. Inspected and tested. Water is leaking from the dispenser and running down the front. Also found the dispenser to tub hose is wore through and leaking. I need a whole new dispenser housing which comes in 2 different pieces and a dispenser to tub hose. Part numbers are 5304514794 which is not in stock and 5304514782 and 134625700. . ; saved tckt , states that autho needed"

We serviced a

HOTPOINT RANGE- GAS

Model RGA720EK1WH

Near Minneapolis, MN 55414

Phillip

Job Details: 08/16/2022

"Customer complaint is the range thermostat went out. I turned the thermostat to 350 but got no power to the bake ignitor. I removed the control panel tk access the oven thermostat. I found a wire off the thermostat. I put the wire back the thermostat terminal. Soon as I did that the bake ignitor started to glow. The thermostat was in the off position so the ignitor should have not started to flow. The only way I could get it to stop was to pull the wire off the thermostat terminal. When I left it on so the bake would start I found the bake ignitor is glowing slowly. The amp draw from the ignitor was only 2.83 amps. The bake ignitor is also weak. It will need a bake ignitor and thermostat. ; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG DRYER- GAS

Model DV337AGR/XAA

Near Minneapolis, MN 55422

Phillip

Job Details: 08/16/2022

"The dryer was shutting off early and giving the thermistor error ts. I tested the thermistor and it was out of range. The dryer was packed full of lint and the idler was not spinning. The belt was cutting into the idler. I replaced the idler pulley, thermistor and cleaned the dryer duct. The air flow is great and the dryer is working good. ; used 1 DE634A (PULLEY), and 1 WP35001191 (THERMISTOR) from stock"

We serviced a

BROAN VENT HOOD

Model HARD TO SEE

Near Plymouth, MN 55441

Phillip

Job Details: 08/16/2022

"The customer said that some times when the fan is on low the fan makes noises. Today when I ran it on high and low it sounded normal. Sometimes when it first starts it made a little noise. I removed the fan blade. The motor shaft turns a little stiff. The whole thing is pretty greasy. The fan blade and motor are caked with grease. The fan blade and motor would need to be replaced. ; snapped 5 QuickPics, states that autho needed"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW1

Near Dayton, MN 55327

Phillip

Job Details: 08/16/2022

The customer complaint is the washer is not working. I found when it fills with water the cold water solenoid is not opening all the way to let water in fast enough. Its working intermittently. In diagnostics the e11 fill error was stored. It will need the water valve assembly. I quoted BB. Ordering the part from Sundberg. ; ordrd 1 5304528029 (Valve assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model EEB192MKNR0

Near Elk River, MN 55330

Phillip

Job Details: 08/16/2022

The issue is the whole unit will not cool. I found nothing running. If I tapped on the fresh food thermostat the fans and compressor started to run. If I tapped it or even shut the door hard it went out. It needs the thermostat. I am ordering the thermostat from Dey. ; ordrd 1 WP4317800 (Thermostat)

We serviced a

GE DISHWASHER

Model gdt665smn3es

Near Victoria, MN 55386

Adam

Job Details: 08/15/2022

Customer complaint DOOR LATCH ISSUES SOMEONE TRIPPED OVER THE OPEN DOOR AND NOW IT DOESN'T SHUT PROPERLY. Unit was mainly hitting on the right side. Disassembled unit and the right hinge was bent. Replaced hinge and reassembled. Unit is operating correctly. I tested unit for leaks. Unit is back to working condition.

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Becker, MN 55308

Matt

Job Details: 08/15/2022

"Customer complaint is, RAN 2 LOADS AFTER TECH LEFT & NOW WONT START & HAS NO POWER. Inspected and tested. Main board has failed. "

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Minneapolis, MN 55418

Nate

Job Details: 08/15/2022

Not washing well. Found the circulation motor is seized up. Quoted to replace W10805015.

We serviced a

LG WASHER FRONT LOA

Model wm4270hwa

Near Shoreview, MN 55126

Phillip

Job Details: 08/15/2022

The customer said the washer would not spin and made a loud noise and also gave the LE error. I checked the tub bearing and it felt good and tight. I ran it on a spin and the basket was trying to go both directions. I quoted for the hall sensor. I replaced the hall sensor and leveled the front feet. I ran a spin cycle and its working great. ; used 1 6501KW2002A (HALL SENSOR) from stock

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW03

Near Minneapolis, MN 55412

Phillip

Job Details: 08/15/2022

Complaint is the fresh food section is not cooling well and freezer is not cooling well either. I arrived today and found the fresh food section not cooling. The freezer evaporator fan was barely running. It will need a new freezer evaporator fan quarter customer bluebook. Coming back on Wednesday.; ordrd 1 WP2315539 (Fan motor)

We serviced a

SAMSUNG DRYER- GAS

Model DVG54R7600C/A3

Near Maple Lake, MN 55358

Seth

Job Details: 08/15/2022

"Dryer wont tumble. I found a water bottle straw had fallen in the fan and broke it. The motor was burned out, after I removed the metal straw it would not start. Part needed DC93-00101U. This was user caused damage, see pictures for details.; saved tckt"

We serviced a

GE REFRIGERATOR

Model GFE26JEMTFDS

Near Big Lake, MN 55309

Seth

Job Details: 08/15/2022

I replaced the failed freezer door clips that hold the handle on. The handle no longer pops off easily.

We serviced a

KENMORE REFRIGERATOR

Model 79551312014

Near Big Lake, MN 55309

Seth

Job Details: 08/15/2022

"Intermittent ice production. Failed ice maker was replaced, I used the manual harvest cycle to watch operation and check for water it completed the test flawlessly. The fridge is now fixed."

We serviced a

GE REFRIGERATOR/CLE

Model PVD288YNBFS

Near Maple Lake, MN 55358

Seth

Job Details: 08/15/2022

I replaced the failed icemaker and tested it using the smartHQ device. It cycled and filled as designed. The fridge is now fixed.

We serviced a

GE RANGE- ELECTRIC

Model JB735SP1SS

Near South Haven, MN 55382

Seth

Job Details: 08/15/2022

"Customers complaint was while cleaning there is a giant spark and then the display went dead. Upon arrival in inspection I found the main board fried. Please order part number WB27X41350, and call and re-schedule with the customer. part has been redesigned.; saved tckt"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS60LT1

Near Albertville, MN 55301

Matt

Job Details: 08/15/2022

"Customer complaint is, LEAKING. This is actually a Electrolux washer. Inspected and found the plastic Y that splits the cold water to the dryer is cracked. to remove Y and disconnect water from the dryer and hook the washer straight up to the supply valve. Customer approved repairs. Removed cracked plastic Y and hooked washer up directly to supply valve. Tested and no leaks. Washer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rogers, MN 55374

Matt

Job Details: 08/15/2022

"Customer complaint is, IM NOT WKG. Inspected and tested. Found the wires were severed at the bottom hinge. This is known manufacturer defect. Theres hardly enough room to do a repair, but I was able to add a little wire extension and make a repair. This is only a temporary fix and the permanent fix would be to replace the door. Tested and ice maker cycled. Ice maker is now working."

We serviced a

GE DISHWASHER

Model GDF570SSJ2SS

Near Otsego, MN 55330

Matt

Job Details: 08/15/2022

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed. Quoted customer $418. to install new pump. Customer declined repairs for now and is going to look into replacing themselves. If customer calls back and wants us to do it, part number is WD19X25187."

We serviced a

WHIRLPOOL STACKED WASHER

Model NOTAVAILABLE

Near Saint Paul, MN 55116

Delton

Job Details: 08/15/2022

"Used air sled to move laundry center into cabinet. Was missing back leg. I used wood to balance out washer. Tested with load of towels and it fills, agitates, drains and spins. Dryer tumbles and heats. Laundry center is working good.NOTE: ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

LG STACKED WASHER

Model WM3170CW

Near Minneapolis, MN 55406

Delton

Job Details: 08/15/2022

"Bad drain pump. I was able to leave dryer on and able to take off front and get to pump. Not charging for use of all dolly. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

JENN-AIR RANGE- DUAL FUEL

Model JDS9860AAP

Near Saint Paul, MN 55105

Delton

Job Details: 08/15/2022

"Found that control board is sending intermittent power to relay on back. I replaced control board, relay and convection fan motor. Tested and oven preheated to 400 degrees and was cycling at correct temperature. Range is working good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Otsego, MN 55330

Matt

Job Details: 08/15/2022

"Customer complaint is, NOT CLEANING, TOP RACK ADJUSTER BROKEN. Inspected and tested. Found the circulation pump has failed and the top rack adjuster is broken. Installed new circulation pump and top rack adjuster kit. Tested and dishwasher is working great. Dishwasher is now fixed. ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model W1TXNMFWB01

Near Apple Valley, MN 55124

Delton

Job Details: 08/15/2022

"Replaced evap fan motor, tested and fan is now blowing and circulating air and blowing air down and cooling."

We serviced a

GE REFRIGERATOR

Model GFE28GMKHES

Near Rosemount, MN 55068

Delton

Job Details: 08/15/2022

"Found that the FF evaporator fan is bad. Customer approved estimate. Replaced fan motor, tested and is now blowing air around and cooling. I also did firmware update.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Minneapolis, MN 55406

Nate

Job Details: 08/15/2022

"Dishwasher hasnt been cleaning well. Ran it for 20 minutes on a regular cycle. It sounded good, circulates well, and drains well. Customer said it gets steamy and food particles get dried onto the plates and cups. They use cascade. Water not too hard 7/25 when I tested it. Spray holes on arms arent plugged. Filter is clean. She said when it circulates it often makes a loud hum. Sounds like shes describing a bad pump motor. ; ordrd 1 WPW10591570 (Pump motor assembly)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REC1

Near Saint Paul, MN 55114

Nate

Job Details: 08/15/2022

Replaced bad drain pump. Drains great now. Used A00126501.

We serviced a

MAYTAG REFRIGERATOR

Model MBL2258XES1

Near Saint Paul, MN 55104

Nate

Job Details: 08/15/2022

"Icemaker not making ice anymore. Jumped T to H in the icemaker and L to V but it was dead. Replaced the icemaker, cycled it and it cycled perfectly and filled with water. Works great. Used WPW10190965 from TS. ; used 1 WPW10190965 (ICEMAKER) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA

Near Saint Paul, MN 55105

Nate

Job Details: 08/15/2022

"Frosting to behind the evaporator cover and warmed up. Customer turned off fridge, it defrosted and then cooled down in the fresh food section. I found it all iced up again. Replaced a bad temp sensor, and installed drain service kit. Confirmed heater comes on nice and hot in forced defrost. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW1

Near Minneapolis, MN 55419

Nate

Job Details: 08/15/2022

"Not spinning when it gets to the spin portion of the cycle. I put it into test mode, and could not get the lock to lock correct. Couldnt get it to spin since it wouldnt lock. Didnt have the lid lock for the washer that we keep in truck stock, so I ran over to Dey in Eagan to purchase a couple of them. Installed W11307244. Now it runs and spins great. ; used 1 W11307244 (DOOR LATCH) from stock"

We serviced a

KITCHENAID TRASH COMPACTOR

Model KUCS03FTPA1

Near Long Lake, MN 55356

Phillip

Job Details: 08/15/2022

The compactor was not working. I replaced the drive gear and motor. Got it all back in and its working.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE58F9710WS/AS

Near Osseo, MN 55311

Phillip

Job Details: 08/15/2022

The customer while doing the self clean the oven shut down and the door was locked. The cooktop still worked. I pulled the range out to unplug the range. I removed the front panel and tested the hi limit fuse. The fuse tested bad. I jumped the fuse and the range started. I started a bake cycle and the fan and elements came on. I replaced the fuse with a fuse mark 150 from truck stock. The oven is heating good now. ; used 1 MICRO9 (THERMAL FUSE) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW1

Near Maple Grove, MN 55369

Phillip

Job Details: 08/15/2022

"The customer said the washer would not finish the cycle. I put the washer into diagnostics. The first fault that was stored was the motor control fault with the main board, the second was the lid lock error. In test mode the lid does not lock. It was keep trying and trying. I advised the customer the issue could only be a lid lock but it is giving a main control error so that could also be a issue. I quoted the customer for each repair scenario. The customer decline repair today.F1e2 f5e2"

We serviced a

GE REFRIGERATOR

Model PFSS9PKYASS

Near Maple Grove, MN 55369

Phillip

Job Details: 08/15/2022

The customer said after they moved the fridge it had leaked some water. It has been 3 days since it leaked last. They had it plugged in but water was not hooked up. The customer showed me some water that was leaking down the fresh food rear panel. This turned out to be a Samsung built fridge. This model needed the Samsung drain kit. I replaced the drain tubes in the back and installed the new parts to the evaporator. The metal foam protector was rusting so I applied foil tape all around it to help block the rust and keep water from leaking out the front evaporator cover. ; used 1 DA82-01415A (DRAIN KIT) from stock

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ4WW

Near Minneapolis, MN 55413

Phillip

Job Details: 08/15/2022

The customer is experiencing lid lock issues. The lid lock is intermittent. The lid lock was the most reset fault code stored. I quoted BB for the lid lock kit. I replaced the lid lock kit and did the firm ware update. All is working good now. ; used 1 WH08X32697 (LID LOCK KIT) from stock

We serviced a

LG DISHWASHER

Model LDF5545BB

Near Ramsey, MN 55303

Phillip

Job Details: 08/15/2022

"The customer reported the dishwasher would shut down and display a be fault code. The code is a letter b and the letter E. This code means that the dishwasher has to many suds inside. I verified the dishwasher is working properly. I sucked all the water out from the drain hose and cleaned up the sump area. I ran vegetable oil and vinegar through the dishwasher. I advised the customer to clean with a dishwasher cleaner and not to use cascade soap. If the problem continues it could be a sensor issue, main board issue or wash motor issue."

We serviced a

WHIRLPOOL COOKTOP- GAS

Model WCG51US0DS00

Near Otsego, MN 55330

Matt

Job Details: 08/15/2022

"Customer complaint is, BURNERS NO FLAME ON 2 OF THEM, THEY ARE WORKING INTERMIT. Inspected and tested. Found 2 of the spark electrodes were dirty and there was some food covering the front left orifice. Cleaned spark electrodes and removed food. Tested and all burners are working great. One of the knobs is broken. I ordered and shipped one directly to the customer and collected $42. on the other ticket. ; pckd up 1 WPW10646805 (Knob)"

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Otsego, MN 55301

Matt

Job Details: 08/15/2022

"Customer complaint is, FREEZER AT 14 AND FRESH FOOD IS AT 58 DEGREES. Inspected and tested. Found the evaporator defrost heater has failed. Installed new evaporator heater and tested. Refrigerator is now fixed. ; used 1 WR51X10055 (DEFROST HEATER) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10656672500

Near Eden Prairie, MN 55344

Adam

Job Details: 08/15/2022

ADAM stated that he installed the cover that was broken. tested the icemaker and it started to work right away. the water fill tube was a little frozen up so cleaned out the ice blockage and now unit is working properlly the streem was good

We serviced a

BOSCH WASHER FRONT LOA

Model WFVC6450UC/29

Near Minneapolis, MN 55439

Adam

Job Details: 08/15/2022

Installed 00704135 inverter board from last diagnosis now unit is working properly ran on different cycles and it worked great