We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA03
Near Elk River, MN 55330
Matt
Job Details:
07/05/2022
"Customer complaint is, COATING ON THE BOTTOM OF THE OVEN IS COMING OFF. Inspected and found the bottom liner has a few spots that the coating is coming off. Installed new bottom liner. Oven is now fixed."
We serviced a
AMANA DRYER- ELECTRIC
Model NED4600YQ1
Near Saint Paul, MN 55106
Nate
Job Details:
07/05/2022
"Customer wanted dryer looked over and serviced. It runs well. I took it apart, cleaned all the lint out, and ran a vent cleaner through the vent on top down through the bulkhead. Other than cleaning it, nothing else necessary. Rollers and belt are good."
We serviced a
GE REFRIGERATOR
Model GFSF6KEXCWW
Near Roseville, MN 55113
Nate
Job Details:
07/05/2022
Door flap doesnt close like its supposed to. Need WR02X13302 but I cant find anyone who has it. DW can you see if you can find it?; saved tckt
We serviced a
SAMSUNG RANGE- GAS
Model NE59J7630SS/AA
Near Chanhassen, MN 55317
Phillip
Job Details:
07/05/2022
The display module flickers and after the oven is on a while the breaker trips. I found no issues with the range for tripping the breaker. When I reset the breaker I found that the breaker is hot and I can smell it smolder. I left the breaker off and advised to get a electrician to repair. If the display continues to flicker after a new breaker is installed then it may need parts. I added pics of the parts that it may need. It may need just the display module and it the main control.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details:
07/05/2022
The door lock assembly is broken. Ordering from Sundberg ; ordrd 1 DC64-00519D (Lock assembly)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model 110.514251
Near Minnetonka, MN 55305
Phillip
Job Details:
07/05/2022
The washer does not drain. I found the drain pump impeller was bad. I replaced the drain pump. I ran a calibration and diagnostics cycle.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13255K115
Near St. Louis Park, MN 55426
Phillip
Job Details:
07/05/2022
The dishwasher fills with water but the wash motor is very intermittent. I replaced the wash pump motor and reset the main board. I verified the heater does come on. ; used 1 W11032770 (WASH MOTOR) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBWW/AA
Near Osseo, MN 55311
Phillip
Job Details:
07/05/2022
"I verified in defrost that the fresh food heater does come on. This unit only needed the drain kit and the new thermistor. It did not have the double suction loop that requires the heater. I made sure it defrost and turned off the energy mode. ; used 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
LG DRYER- GAS
Model DLGX7801WE
Near Saint Michael, MN 55376
Phillip
Job Details:
07/05/2022
The main console is dead. Getting 120 to the main board. The red light on the main board is out. I think its the main board so I will try that part first but ordering both parts. ; ordrd 1 EBR86268007 (Console) and 1 EBR85130516 (Main control)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9150WW0
Near Shoreview, MN 55126
Nate
Job Details:
07/05/2022
Replaced bad blower wheel. Vacuumed lint out and oiled rollers. Runs way quieter now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Ramsey, MN 55303
Adam
Job Details:
07/01/2022
"Unit had the common ice build up in the fresh food corner. Installed Samsung kit for this issue now unit is working properly. ; used 1 DA32-10104N (TEMP SENSOR), 1 SH502 (HEATER), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55408
Nate
Job Details:
07/01/2022
"Fresh food was warm. Room temp. Found the evaporator totally encased in ice. Found a bad high limit thermostat. Replaced that, and also steamed out the drain and installed a heat probe, and then adjusted the drains behind the fridge so that they can drain. Works great now. ; used 1 819043 (DRAIN HEAT PROBE) from stock, pckd up 1 Da47-00301D (Thermo fuse)"
We serviced a
SAMSUNG COOKTOP- ELE
Model NZ36K7880US/AA
Near Monticello, MN 55362
Seth
Job Details:
07/01/2022
I replaced the user interface module and tested the cooktop. It is now fixed. The owner is aware we are not responsible for the adhesion of the cooktop back to the countertop.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVT0
Near Monticello, MN 55362
Seth
Job Details:
07/01/2022
Customer is concerned with the dishwasher as he doesnt hear the pump pumping and its not draining well. Part arrival and inspection I found the chopper screen was completely packed as well as we found glass plastic and wire skewer. In the drain pump we found a piece of plastic from a utensil they recognized almost instantly. I put the unit all back together and tested multiple times filling and draining. The dishwasher is now repaired.
We serviced a
AMANA REFRIGERATOR
Model ABR1922FES
Near Brooklyn Center, MN 55430
Nate
Job Details:
07/01/2022
Not cooling in fresh food section. Found the evaporator encased in ice. Steamed off the evaporator. Found a bad jazz board. Replaced the jazz board. Programmed it. Runs great now. Cooling. ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD75HEFW0
Near Champlin, MN 55316
Adam
Job Details:
07/01/2022
Unit was making a loud squeaky noise. Disassembled unit and found the idler was bad and two rollers sticking. Quoted and recommended the kit that replaces all the roller and idler. Installed 4392067 from truck stock now unit is working properly ; used 1 4392067 () from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model A612S
Near Saint Paul, MN 55105
Delton
Job Details:
07/01/2022
"Customer said washer shakes and made a loud sound when using regular cycle so she stopped using regular and used permanent press cycle. I found that the washer is not on a pedestal but floor is uneven and legs were not balanced and washer would wobble when in spin mode. I balanced washer. Checked inside and ran load of towels. Washer completed whole cycle with no issues or weird noise and washer no longer wobbles. Not fully sue what customer was experiencing but as Im here washer is working good, runs quiet (for old washer) and no longer shakes. Customer will call back if problem persists.(Im guessing customer had unbalanced load)"
We serviced a
WHIRLPOOL STACKED WASHER
Model LTG6234DQ0
Near Minneapolis, MN 55405
Nate
Job Details:
07/01/2022
"Water was leaking from water lines at the valve. Replaced the valve which was stripped. No leaks now. Runs great. Owner is in meeting. ; used 1 285805 (VALVE) from stock, states that autho needed"
We serviced a
WHIRLPOOL STACKED WASHER
Model WGT4027EW1
Near Minneapolis, MN 55408
Nate
Job Details:
07/01/2022
"Replaced bad transmission and clutch. No charge for parts, only labor. Runs great. Agitates and spins now. I called to collect payment, couldnt reach, . ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GTE18GTNDRWW
Near Crystal, MN 55428
Adam
Job Details:
07/01/2022
Units freezer evap fan is making noise a randomly times. Which is common on these units. Quoted property manger blue book for repair. Spoke with tenant to make sure the day works fine also. Schedule appointment for the 6th ordered WR60X31522 evap fan; ordrd 1 WR60X31522 (Evap fan)
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6500GV/A3
Near Chaska, MN 55318
Adam
Job Details:
07/01/2022
Unit was making noise when tumbling. Found once disassembled the back rollers had failed. Idler was still good from last diagnosis. Replaced both back rollers. Cleaned the front ones. And now unit is operating correctly ; used 2 4581EL2002h (ROLLER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBBC/AA
Near South Saint Paul, MN 55075
Delton
Job Details:
07/01/2022
Replaced all part kits for evaporator and ice maker. Refrigerator is cooling and working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Minneapolis, MN 55431
Nate
Job Details:
07/01/2022
"Refrigerator was popping the GFCI that is daisychained to the outlet behind the fridge. Every time they would plug the fridge into the wall it would immediately pop the GFCI. Since then, theyve had it plugged with an extension cord into a non-GFCI and it has not been tripping. When I got here I plugged it back in to the GFCI and it did not trip anything. I put it in test mode and ran the compressor and the fans and the defrost heater and the icemaker in the water valve and none of those components caused it to trip. If it happens again, the customer is going to unplug one component at a time until it does not trip the outlet. I told him that if I were to make a gas I would gas the control board but if we replaced the control board and that did not fix it, that would be a nonrefundable part. So the customer will call us if it starts tripping again and let us know which plug it was causing it to trip."
We serviced a
GE REFRIGERATOR
Model GYE18JYLBFFS
Near Buffalo, MN 55313
Seth
Job Details:
07/01/2022
Customers concern is with a buzzing vibrating noise. Upon arrival and inspection I found individually the fans would run and not make the noise. There was significant moisture in the FF section. If I selected for all fans to run on high the freezer evaporator fan motor would pulse causing the vibration noise that they are concerned with. I called the GE tech line and spoke with John he recommended checking for voltage drop and replacing parts as needed. While testing components I noticed the noise changed when I broke the seal on the evaporator cover. After looking the returns from the FF section were iced up. I looked for an air leak and found the mullion was not correctly installed. I removed it and re-installed it see pics. The customer will hard defrost the fridge and dry it out. The fridge is now fixed. The noise went away after I cleared out some of the ice.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Wayzata, MN 55391
Adam
Job Details:
07/01/2022
Installed part from last diagnosis now unit operating properly
We serviced a
GE DISHWASHER
Model DDT700SMN3ES
Near Buffalo, MN 55313
Seth
Job Details:
07/01/2022
"Customer complains that her dishes arent being washed well and the user interface jumps from selection to selection automatically on its own. Upon arrival and inspection I hooked up my Smart HQ device and found a diverter position error and Manny UI stuck button errors. This is the customers third dishwasher that has had multiple failures under one year old. The two before leaked and caused damage to her home. WD21X25367 - UI back order until after 8/8, WD19X25700 - shows out of stock back ordered as well. The customer wants us to hold off from moving ahead with any repairs until she has a chance to talk with GE customer service she is incredibly unhappy and has had three brand new dishwashers fail and not successfully meet her expectations.; saved tckt , states that autho needed"
We serviced a
BOSCH STACKED WASHER
Model WAT28401UC/14
Near Buffalo, MN 55313
Seth
Job Details:
07/01/2022
Customers complaint is the washing machine doesnt spin. Upon arrival and inspection I found the UI would light up and you could make selections but the door would not unlock it would stay in a locked position. I tested but found that the spin basket would not spin. There was no physical blockage or nothing holding it in place. I put it into service diagnostic mode and found to errors An e57 and an E 52. Customer mentioned that it has been behaving sporadically. It was hard to get the unit to go into test mode and it acted like it was not communicating well. I spoke with the customer and after some discussion they have decided to work directly with the Bosch certified repair company as they have access to technical data and can program control boards which are sold without programming.
We serviced a
BOSCH REFRIGERATOR
Model B26FT70SNS/03
Near Rogers, MN 55374
Adam
Job Details:
07/01/2022
"Unit would have drawers in the fresh food area freezer randomly. Tested thermostats they tested good. Fan is running properly. Back evaporator looked good. The only thing I could find is the damper sticking right above the drawers which could cause it to freezer here and there. Ordered air tower. The only way to get the dampers; ordrd 1 00678777 (Air damper assembly), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Plymouth, MN 55446
Nate
Job Details:
07/01/2022
"Fridge was running loud. The customer cleaned out some dust and cat hair from the front grill. Its been much quieter since. I pulled the grill off, vacuumed and used the coil brush to clean out coils. Pulled fridge out, and cleaned behind too. Everything working great."
We serviced a
LG DRYER- ELECTRIC
Model DLEX3250R
Near Inver Grove Heights, MN 55076
Delton
Job Details:
07/01/2022
Found that dryer door was loose and not hitting door switch very well. I adjusted door and cleaned out inside dryer of a lot of lint build up due to dryer vent being clogged and crushed/broken. Dryer vent will need to be cleaned. Dryer itself is running/heating and working good now. No longer shuts off.Please contract owner and collect payment. No parts just labor.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Otsego, MN 55301
Adam
Job Details:
07/01/2022
Unit isnt heating. Disassembled unit and found the heater element had failed. Quoted customer to replace bad part and do a free maintenance clean up. Replaced heating element and reassembled. Now unit is working properly let customer know to get the vents cleaned though because that will help with keeping the heater last; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Hastings, MN 55033
Delton
Job Details:
07/01/2022
"Refrigerator is cooling and working good as im here. Customer has been recording temperatures for last week and has been keeping correct temperatures in both freezer and fridge. Ran test mode and all functions are working and check good.Since it might be intermittent and there is a service bulletin i would order both the service bulletin part W11467020 and control board w11172798Order part parts when available in stock and reschedule customer.; saved tckt , states that autho needed"
We serviced a
BOSCH MICROWAVE
Model HMB5051/01
Near Lakeville, MN 55044
Delton
Job Details:
07/01/2022
"Unit is a countertop microwave that was in a cubby. Is this covered? (See picture)Door switches are shorted and plastic is worn out which looks like it shorted door switch but then also shorted control board, sending power continuously to turntable, which is studdering, pulsing power.Needs several parts which are expensive and probably not worth it to fix.Latch parts 00415818; 00415840; 00415819; 00487751; lever 00415845; spring 00429386; control board 00758122.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GTS22WCPCRCC
Near Rosemount, MN 55068
Delton
Job Details:
07/01/2022
"Replaced evaporator fan motor and fan blade, tested and refrigerator is much quieter and is cooling and working good. I never did hear the exact knocking noise but based on the fan motor could of came from that. Refrigerator is working good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE2500AYW
Near Plymouth, MN 55446
Nate
Job Details:
07/01/2022
"Squealing loud. Found a bad roller and idler pully. Replaced them, vacuumed out the dryer. Oiled rollers. Runs great now. ; used 1 12001541 (ROLLER), and 1 WP6-3700340 (IDLER PULLEY) from stock"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58F9500SS/AA 01
Near Excelsior, MN 55331
Adam
Job Details:
06/30/2022
Installed relay board and broil element now unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details:
06/30/2022
"Customer complaint is, ICE MAKER MAKES A FEW CUBES A DAY- FREEZER WORKS INTERMIT- LAST WEEK IT WAS THAWING. Inspected and tested. FF compartment temperature was 41F and freezer was 2F. In test mode all the thermistors test good. I get a E2 ice maker error. The motor lost position. Needs a new ice maker. Part on order. ; ordrd 1 W11294907 (Ice maker)"
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSA
Near Lakeville, MN 55044
Delton
Job Details:
06/30/2022
"All functions of microwave work and all touch buttons respond, its just that there is no LED display. Need to order door assembly part# 304503310 .; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2548XTPS3
Near Mound, MN 55364
Adam
Job Details:
06/30/2022
"Unit is flashing seven times which indicates a failure with the heater. Ohmed out the heater that was fine. Moved to the high limit thermostat and that was good. Next was the board. Board had failed. Also customer mentioned that last time it was fixed the display board two of the screws were loose which was from being over tightened. Also customer said the jet dry always leaks out also. There was also were the vent is evidence of leak there also see photos. 8564544 boardWP3385744 display broken WP8545533 and WP8269259 vent and seal8531825 dispenser ; snapped 4 QuickPics, states that autho needed"
We serviced a
DCS COOKTOP- GAS
Model RGS-305SS
Near Minneapolis, MN 55406
Nate
Job Details:
06/30/2022
"One ignitor not igniting, had to clean the burner assembly with a wire brush. Works great now. Left front burner was low flames and uneven flames. Had to clean out the orfices. Broil isnt igniting. Needs new broil ignitor. Ordered, coming back next Thursday to install. ; ordrd 1 211541P (Ignitor)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MAT14PDAWW
Near Mound, MN 55364
Adam
Job Details:
06/30/2022
"Unit would just continuously filled another company told them they needed a pressure switch they got one on eBay installed didnt work. Hose was good found that the tub was clogged up with hard water. Removed tub and cleaned inside of tub. Now unit is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB0
Near Minneapolis, MN 55438
Delton
Job Details:
06/30/2022
"Replaced parts, tested and dishwasher now fills fully, soap dispesner no longer leaks and handle is secure. Ran test and dishwasher is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Andover, MN 55304
Matt
Job Details:
06/30/2022
"Customer complaint is, NOT COMING OUT CLEAN- DISHWASHER STOPPED CLEANING DISHES AT ALL. IT RUNS BUT DOES NOT CLEAN. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8500SR00
Near Roseville, MN 55113
Nate
Job Details:
06/30/2022
"Board we received was faulty reordered part. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9150WW0
Near Shoreview, MN 55126
Nate
Job Details:
06/30/2022
Running loud. Found a broken blower wheel. Coming back next Tuesday to install. ; ordrd 1 WP697772 (Blower wheel)
We serviced a
LG REFRIGERATOR
Model LFX25978SW/00
Near Wayzata, MN 55391
Adam
Job Details:
06/30/2022
"Unit was leaking from the back water line. Customer already had water off. So I replaced the damaged line which was the dispenser line so every time you try to fill a glass of water was spraying in the back. then turned water back and tested about half a gallon and worked great with no leaks; used 1 Hose1 (Pt14- 1 Foot, 1/4' Tubing), and 1 Fitting3 (1/4' JG CONNECTOR) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PB970SM3SS
Near Minneapolis, MN 55439
Delton
Job Details:
06/30/2022
"Found that lower oven was off by 40-50 degrees. Went into settings and found that someone set the oven to -35 degrees. I adjusted oven temperature back to +10. Tested and oven now is at correct temperature. Oven is heating and workin good.Do we want to charge extra labor for this to owner? Could not get ahold of owner. If charging extra labor please contact and collect payment.; saved tckt , states that autho needed"
We serviced a
LG DRYER- ELECTRIC
Model DLGF4271W
Near Bloomington, MN 55437
Delton
Job Details:
06/30/2022
"Found that rollers were worn out. Customer wanted all 4 replaced. Replaced rollers and cleaned out inside dryer of lint build up, tested and dryer now runs quiet and is working good.; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Champlin, MN 55316
Matt
Job Details:
06/30/2022
"Customer complaint is, LEAKING AND REALLY NOISE. Customer said it turned on by itself and was making noise so she unplugged it. Inspected and tested. The water valve is leaking into the tub. I plugged it in and the drain pump turned on and pumped out the water that had leaked into the tub. Ran washer through diagnostics and everything was working great. Needs a new water valve. ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Saint Paul, MN 55116
Delton
Job Details:
06/30/2022
Found that motor is bad. DIshwasher just fills and drains. Power goes to motor but not running. Customer will think about it and call back if they want to proceed with repair.Needs motor/sump assmebly part# wpw10482480 estimate is $356.20
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Champlin, MN 55316
Matt
Job Details:
06/30/2022
"Customer complaint is, NOT MAKING ICE. Inspected and found the ice maker is making really small cubes. Cycled ice maker and water just barely trickled in. Disconnected supply line from behind refrigerator and theres just a small trickle coming out. The problem is with the supply line. Customer is going to call a plumber."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details:
06/30/2022
Found that the this has the standard evaporator frost build up preventing fan blade from spinning. Needs evap kit. Informed customer it will need to be defrosted 24-48 hours before i come back and install kit.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000EW/A2
Near Minneapolis, MN 55445
Nate
Job Details:
06/30/2022
"Not running. Found a broken pully. Replaced it, vacuumed it out and oiled rollers. Runs great now. ; used 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG505M0BS0
Near Osseo, MN 55311
Nate
Job Details:
06/30/2022
Not heating right. Found a bad bake ignitor. Customer said sometimes it got too hot when he baked stuff but after discussing it we came to the conclusion that he was probably checking temps during the preheat when temps fluctuate. Ran it and it preheated great. Runs great now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Rogers, MN 55374
Matt
Job Details:
06/30/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200PQ4
Near Otsego, MN 55301
Matt
Job Details:
06/30/2022
"Customer complaint is, Spin cycle no longer works-THINKS THE MOTOR WENT BAD- MAKES SCREECHING NOISE. Inspected and tested. Found the motor coupler was broken. Installed new coupler and tested. Washer is working great. Washer is now fixed. ; used 1 285753A (DD COUPLER) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLEX3570V
Near Rogers, MN 55374
Adam
Job Details:
06/30/2022
Unit wasnt heating but it was tumbling. Found once disassembled that the high limit thermostat blew. Replaced thermostat and gave a free maintenance clean up and oil job. Now unit operating properly ; used 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hanover, MN 55341
Adam
Job Details:
06/30/2022
The dishwasher will fill with water but the wash motor just hums. If I tap on the motor it will start but then stops a few seconds later and hums. Im ordering the motor. Installed motor assembly and now working great. No leaks. Installed W11025157
We serviced a
WHIRLPOOL DISHWASHER
Model WGD8300SW0
Near Monticello, MN 55362
Seth
Job Details:
06/30/2022
Smelled smoke and stopped using the dryer. When I arrived I pulled the inspection cover and found the dryer had caught on fire internally. I spoke with the customer and she noted and she had been having some problems with the user interface not responding and drying times were very long. I talked with her about the possibilities for repair but in the end she decided to replace it as it was having control issues.
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRBB
Near St. Cloud, MN 56303
Seth
Job Details:
06/30/2022
No cool. This fridge is affected by reference 1120 service bulletin leaking epoxy joints on the evaporator. Cust is aware.
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1 WW
Near Waite Park, MN 56387
Seth
Job Details:
06/30/2022
I installed the new belt and tested by watching a complete rinse and spin. The washer worked as designed.
We serviced a
SAMSUNG DRYER- GAS
Model DV395GTPAWR/A1
Near Eagan, MN 55123
Delton
Job Details:
06/30/2022
"Found that idler wheel is worn out causing noise. Customer approved estimate. Replaced idler wheel, Tested and dryer is tumbling and quiet. Dryer is working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF56H9100AW/A201
Near Big Lake, MN 55309
Seth
Job Details:
06/30/2022
The customers complaint with the washing machine as it gets stuck in sensing. Upon arrival inspection I found unit would pass through sensing empty but when we put a load in it stopped right away. The rear main bearing has 1/8th inch play. You can hear the motor binding but its unable to continue spinning.
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWW
Near Becker, MN 55308
Seth
Job Details:
06/30/2022
Leaving white residue on clean dishes. Failed softener was found. Great pressure and heat. The door opened greater than 45Deg and was dented badly see pics. Residue is from hard water I left instructions on using the right products to help with this but ultimately they need to replace or fix their softener.
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEW
Near Chanhassen, MN 55317
Adam
Job Details:
06/30/2022
Unit wasnt cooling. All fans were working properly. The compressor in the back was running and the coils looked fine in the back. Removed evap cover and the evap was dry.
We serviced a
FRIGIDAIRE MICROWAVE
Model n/a
Near Becker, MN 55308
Seth
Job Details:
06/30/2022
Customer complains the microwave blows a circuit breaker. Upon arrival and inspection I found the switchholders had come out of tolerance and one switch was welded. I replace the switchholder and all three switches. The microwaves now fixed.; used 1 5304509457 (SWITCH HOLDER) from stock
We serviced a
GE DRYER- ELECTRIC
Model DVL223GY0WW
Near Zimmerman, MN 55398
Matt
Job Details:
06/30/2022
"Customer complaint is, CLOTHES GET STUCK IN RING AROUND THE DRYER DOOR- BLACK & BROWN MARKS. Inspected and tested. Found the front glides, felt, belt and rear bearing are all wore out. ."
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Minneapolis, MN 55439
Nate
Job Details:
06/30/2022
"Replaced the sump and related parts, no leaks now. Runs great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WATYNMFW002
Near St. Cloud, MN 56303
Seth
Job Details:
06/30/2022
I replaced the temp cold control. The fridge is now working as designed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR3624JQ2
Near Minneapolis, MN 55406
Nate
Job Details:
06/30/2022
Not heating and not advancing on timed dry. Found a bad thermal fuse and timer. Quoted for both. Customer will call if they decide they want to do the repair but its an old dryer and she said theyll probably replace it.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US
Near Apple Valley, MN 55124
Delton
Job Details:
06/30/2022
"Replaced drain hose, tested and dishwasher now drains fully and is working good."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58F9500SS/AA 01
Near Excelsior, MN 55331
Adam
Job Details:
06/30/2022
Installed relay board and broil element now unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details:
06/30/2022
"Customer complaint is, ICE MAKER MAKES A FEW CUBES A DAY- FREEZER WORKS INTERMIT- LAST WEEK IT WAS THAWING. Inspected and tested. FF compartment temperature was 41F and freezer was 2F. In test mode all the thermistors test good. I get a E2 ice maker error. The motor lost position. Needs a new ice maker. Part on order. ; ordrd 1 W11294907 (Ice maker)"
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSA
Near Lakeville, MN 55044
Delton
Job Details:
06/30/2022
"All functions of microwave work and all touch buttons respond, its just that there is no LED display. Need to order door assembly part# 304503310 .; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2548XTPS3
Near Mound, MN 55364
Adam
Job Details:
06/30/2022
"Unit is flashing seven times which indicates a failure with the heater. Ohmed out the heater that was fine. Moved to the high limit thermostat and that was good. Next was the board. Board had failed. Also customer mentioned that last time it was fixed the display board two of the screws were loose which was from being over tightened. Also customer said the jet dry always leaks out also. There was also were the vent is evidence of leak there also see photos. 8564544 boardWP3385744 display broken WP8545533 and WP8269259 vent and seal8531825 dispenser ; snapped 4 QuickPics, states that autho needed"
We serviced a
DCS COOKTOP- GAS
Model RGS-305SS
Near Minneapolis, MN 55406
Nate
Job Details:
06/30/2022
"One ignitor not igniting, had to clean the burner assembly with a wire brush. Works great now. Left front burner was low flames and uneven flames. Had to clean out the orfices. Broil isnt igniting. Needs new broil ignitor. Ordered, coming back next Thursday to install. ; ordrd 1 211541P (Ignitor)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MAT14PDAWW
Near Mound, MN 55364
Adam
Job Details:
06/30/2022
"Unit would just continuously filled another company told them they needed a pressure switch they got one on eBay installed didnt work. Hose was good found that the tub was clogged up with hard water. Removed tub and cleaned inside of tub. Now unit is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB0
Near Minneapolis, MN 55438
Delton
Job Details:
06/30/2022
"Replaced parts, tested and dishwasher now fills fully, soap dispesner no longer leaks and handle is secure. Ran test and dishwasher is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Andover, MN 55304
Matt
Job Details:
06/30/2022
"Customer complaint is, NOT COMING OUT CLEAN- DISHWASHER STOPPED CLEANING DISHES AT ALL. IT RUNS BUT DOES NOT CLEAN. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8500SR00
Near Roseville, MN 55113
Nate
Job Details:
06/30/2022
"Board we received was faulty reordered part. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9150WW0
Near Shoreview, MN 55126
Nate
Job Details:
06/30/2022
Running loud. Found a broken blower wheel. Coming back next Tuesday to install. ; ordrd 1 WP697772 (Blower wheel)
We serviced a
LG REFRIGERATOR
Model LFX25978SW/00
Near Wayzata, MN 55391
Adam
Job Details:
06/30/2022
"Unit was leaking from the back water line. Customer already had water off. So I replaced the damaged line which was the dispenser line so every time you try to fill a glass of water was spraying in the back. then turned water back and tested about half a gallon and worked great with no leaks; used 1 Hose1 (Pt14- 1 Foot, 1/4' Tubing), and 1 Fitting3 (1/4' JG CONNECTOR) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PB970SM3SS
Near Minneapolis, MN 55439
Delton
Job Details:
06/30/2022
"Found that lower oven was off by 40-50 degrees. Went into settings and found that someone set the oven to -35 degrees. I adjusted oven temperature back to +10. Tested and oven now is at correct temperature. Oven is heating and workin good.Do we want to charge extra labor for this to owner? Could not get ahold of owner. If charging extra labor please contact and collect payment.; saved tckt , states that autho needed"
We serviced a
LG DRYER- ELECTRIC
Model DLGF4271W
Near Bloomington, MN 55437
Delton
Job Details:
06/30/2022
"Found that rollers were worn out. Customer wanted all 4 replaced. Replaced rollers and cleaned out inside dryer of lint build up, tested and dryer now runs quiet and is working good.; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Champlin, MN 55316
Matt
Job Details:
06/30/2022
"Customer complaint is, LEAKING AND REALLY NOISE. Customer said it turned on by itself and was making noise so she unplugged it. Inspected and tested. The water valve is leaking into the tub. I plugged it in and the drain pump turned on and pumped out the water that had leaked into the tub. Ran washer through diagnostics and everything was working great. Needs a new water valve. ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Saint Paul, MN 55116
Delton
Job Details:
06/30/2022
Found that motor is bad. DIshwasher just fills and drains. Power goes to motor but not running. Customer will think about it and call back if they want to proceed with repair.Needs motor/sump assmebly part# wpw10482480 estimate is $356.20
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Champlin, MN 55316
Matt
Job Details:
06/30/2022
"Customer complaint is, NOT MAKING ICE. Inspected and found the ice maker is making really small cubes. Cycled ice maker and water just barely trickled in. Disconnected supply line from behind refrigerator and theres just a small trickle coming out. The problem is with the supply line. Customer is going to call a plumber."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details:
06/30/2022
Found that the this has the standard evaporator frost build up preventing fan blade from spinning. Needs evap kit. Informed customer it will need to be defrosted 24-48 hours before i come back and install kit.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000EW/A2
Near Minneapolis, MN 55445
Nate
Job Details:
06/30/2022
"Not running. Found a broken pully. Replaced it, vacuumed it out and oiled rollers. Runs great now. ; used 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG505M0BS0
Near Osseo, MN 55311
Nate
Job Details:
06/30/2022
Not heating right. Found a bad bake ignitor. Customer said sometimes it got too hot when he baked stuff but after discussing it we came to the conclusion that he was probably checking temps during the preheat when temps fluctuate. Ran it and it preheated great. Runs great now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Rogers, MN 55374
Matt
Job Details:
06/30/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200PQ4
Near Otsego, MN 55301
Matt
Job Details:
06/30/2022
"Customer complaint is, Spin cycle no longer works-THINKS THE MOTOR WENT BAD- MAKES SCREECHING NOISE. Inspected and tested. Found the motor coupler was broken. Installed new coupler and tested. Washer is working great. Washer is now fixed. ; used 1 285753A (DD COUPLER) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLEX3570V
Near Rogers, MN 55374
Adam
Job Details:
06/30/2022
Unit wasnt heating but it was tumbling. Found once disassembled that the high limit thermostat blew. Replaced thermostat and gave a free maintenance clean up and oil job. Now unit operating properly ; used 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hanover, MN 55341
Adam
Job Details:
06/30/2022
The dishwasher will fill with water but the wash motor just hums. If I tap on the motor it will start but then stops a few seconds later and hums. Im ordering the motor. Installed motor assembly and now working great. No leaks. Installed W11025157
We serviced a
WHIRLPOOL DISHWASHER
Model WGD8300SW0
Near Monticello, MN 55362
Seth
Job Details:
06/30/2022
Smelled smoke and stopped using the dryer. When I arrived I pulled the inspection cover and found the dryer had caught on fire internally. I spoke with the customer and she noted and she had been having some problems with the user interface not responding and drying times were very long. I talked with her about the possibilities for repair but in the end she decided to replace it as it was having control issues.
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRBB
Near St. Cloud, MN 56303
Seth
Job Details:
06/30/2022
No cool. This fridge is affected by reference 1120 service bulletin leaking epoxy joints on the evaporator. Cust is aware.
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1 WW
Near Waite Park, MN 56387
Seth
Job Details:
06/30/2022
I installed the new belt and tested by watching a complete rinse and spin. The washer worked as designed.
We serviced a
SAMSUNG DRYER- GAS
Model DV395GTPAWR/A1
Near Eagan, MN 55123
Delton
Job Details:
06/30/2022
"Found that idler wheel is worn out causing noise. Customer approved estimate. Replaced idler wheel, Tested and dryer is tumbling and quiet. Dryer is working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF56H9100AW/A201
Near Big Lake, MN 55309
Seth
Job Details:
06/30/2022
The customers complaint with the washing machine as it gets stuck in sensing. Upon arrival inspection I found unit would pass through sensing empty but when we put a load in it stopped right away. The rear main bearing has 1/8th inch play. You can hear the motor binding but its unable to continue spinning.
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWW
Near Becker, MN 55308
Seth
Job Details:
06/30/2022
Leaving white residue on clean dishes. Failed softener was found. Great pressure and heat. The door opened greater than 45Deg and was dented badly see pics. Residue is from hard water I left instructions on using the right products to help with this but ultimately they need to replace or fix their softener.