We serviced a
LG WASHER
Model WT1101CW
Near Chaska, MN 55318
Adam
Job Details:
04/27/2023
Washer was making loud noise. Verified complaint was making a loud noise when stoping from high speed. And some agitations. Tipped unit back and found the rotor nut was loose and the rotor dropped. Removed rotor and inspected looks good no damage to magnets and the splines look good also. Same as on the gearcase. Reassembled unit and put locktite on the nut for the rotor. Then tested unit multiple times and no noise.
We serviced a
LG REFRIGERATOR
Model LFXS30766S/03
Near North Oaks, MN 55127
Phillip
Job Details:
04/27/2023
The compressor was bad. I replaced the sealed system parts needed and the control. I did preform the board update. I pulled a vacuum and recharged the system.
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/28
Near Chaska, MN 55318
Adam
Job Details:
04/27/2023
Dispenser is leaking. Customer tried to silicone around it but still leaking. Replaced dispenser and then filled with rinse aid. Now unit isnt leaking. Tested multiple times. Explained if you spill a little when trying to fill or to much it drip some until you run a load. After we ran it and waited no drips of rinse aid. Unit is working properly now
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Waconia, MN 55387
Adam
Job Details:
04/27/2023
Customers complaint unit shakes and doesnt start. Found will just try to sense but then wont do anything. Removed back cover and found a broken wire. Repaired wire then tested unit is now working properly. Unit is level.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waconia, MN 55387
Adam
Job Details:
04/27/2023
Unit wont turn on. Verified complaint. Next checked outlet had no power. Actually the whole laundry room was dead. Went to the breaker and 3 different breakers trip. One was laundry one was downstairs and one was kitchen. Turned laundry back on and then checked. Washer is now working. Next checked kitchen and all counter outlets were dead. Reset the kitchen and downstairs breaker. Must have a had a power outage.
We serviced a
LG WASHER
Model WT7300CW01
Near Saint Stephen, MN 56375
Seth
Job Details:
04/27/2023
"New LG top load washer, there is gear-slop and it sounds like no oil in the gearcase. She is going to work with LG and see if they will cover the repairs.
We serviced a
MAYTAG REFRIGERATOR
Model WRF560SEYB05
Near Saint Joseph, MN 56374
Seth
Job Details:
04/27/2023
Water discharging from freezer. Upon arrival in inspection I found this unit was affected by a manufacturing defect with the drain. I replaced the duckbill with the P-trap. I steamed out the freezer and it drained great. The fridge is now fixed.
We serviced a
MAYTAG WASHER
Model MVWB700BW0
Near Champlin, MN 55316
Phillip
Job Details:
04/27/2023
"The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. Last visit I did all the work of removing the old parts. Today I installed the new tub bearing, seal, and shaft assembly. I started the washer on a wash cycle and then did and drain and spin. Its all working."
We serviced a
GE REFRIGERATOR
Model GTS18DCPDLBB
Near Eden Prairie, MN 55344
Adam
Job Details:
04/27/2023
Unit not cooling. Found the fans are running but not the compressor. The start relay on the compressor is not working. Replaced part and now working. Unit has a good frost pattern.
We serviced a
SPEED QUEEN DRYER
Model ADE3LRGS171TW01
Near North Saint Paul, MN 55109
Matt
Job Details:
04/27/2023
Disassembled dryer and inspected rollers, idler pulley and belt and all looks good. Vacuumed out inside of dryer and bulkhead. Reassembled dryer and tested. Dryer sounds great.
We serviced a
LG REFRIGERATOR
Near Saint Michael, MN 55376
Matt
Job Details:
04/27/2023
"Customer complaint is, FRZ SEEMS TO BE WORKING BUT FF IS GETTING WARM. Inspected and tested. FF compartment was 60F and freezer was 8F. Customer had spilled something done the return vents and they were plugged/frozen. I defrosted vents and now theres airflow to the FF compartment. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC2
Near Rosemount, MN 55068
Delton
Job Details:
04/27/2023
"Tenant says that maybe 1 in 4 or 5 cycles there will still be water on the bottom of the dishwasher at the end of the cycle. While im here, dishwasher is draining fully every time. I did find that there is a slow leak from motor (see picture) Im not sure why it doesnt always drain since it is draining every time as im here.Motor would have to be replaced for the leak and I will also quote to replace drain pump.I tried calling hale and it goes to voice mail and I hear static.Office will need to contact hale and give estimate but based on cost of motor and not being sure about the drain issue it might not be economical to repair.Total estimate just for motor is $537.57. Motor with drain pump $643.70; saved tckt"
We serviced a
ASKO++ DRYER
Model T411VDT
Near Minneapolis, MN 55437
Nate
Job Details:
04/27/2023
"Has done something for awhile where it hums but wont run right away. The last time they tried using it, it hummed and then smelled like melting plastic. Needs a new blower wheel and possibly a motor too. DW can you submit for both parts? I would for sure need a double time slot for this repair. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Minnetonka, MN 55305
Nate
Job Details:
04/27/2023
Shakes bad when it runs. I put it into test mode and found that it has a bad gearcase and splutch assembly. Support rods are good. Needs new belt too if we do this job. Attached quote. Would be more than the Autho limit. Please see if WLM would like to proceed with repair. ; saved tckt
We serviced a
KENMORE DRYER
Model NOTAVAILABLE
Near Minneapolis, MN 55410
Delton
Job Details:
04/27/2023
"Found that high limit thermal fuse is open due to dryer being full of lint and blocking airflow. Customer approved estimate. Replaced thermal fuse and cleaned out inside dryer of lint build up. Tested and dryer is cycling heat normally. Dryer is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"
We serviced a
BLOMBERG++ REFRIGERATOR
Model K60340NU
Near Minneapolis, MN 55401
Nate
Job Details:
04/27/2023
"Unit not cooling. Room temp although its set to 33 degrees for fresh food. Checked evaporator, its warm with no frost. All fans running. Compressor running, its hot. Condenser line is Luke warm. Has a sealed system issue. Please call Blomberg to see if they would cover sealed system work, and then call the number listed in this job ticket to keep them posted. TY is the maintenance guy here, who will also want to know any updates. ; saved tckt"
We serviced a
LG MICROWAVE
Model MV1608ST
Near Sartell, MN 56377
Seth
Job Details:
04/27/2023
"Microwave as multiple issues. Broken handle glued and outer door cracking, vent cover broken and vibrating, the lights and led display dim and flicker when it cooks(cyclical flashing in tune with the HV system phasing) it would need a capacitor-0CZZW1H004B, magnetron- 2B71165R, NLA handle-MEB47173603, door- AGM67064701; saved tckt"
We serviced a
UNKNOWN REFRIGERATOR
Model NM11BF
Near Sartell, MN 56377
Seth
Job Details:
04/27/2023
"No frost on the evaporator, the fans and compressor were running. I suspect a leak new comp in 2020. ; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details:
04/27/2023
"Customer complaint is, LOUD BUZZ. Inspected and tested. Theres a loud buzzing and not heating. Going to need a new magnetron and possibly a capacitor and diode. Magnetron is on order from Global, cap and diode are stock. This is going to need to be scheduled with a second guy because its a convection microwave and also theres a vent attached on the top thats a pain to reattach. ; ordrd 1 2M248HEH (Magnetron)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW0
Near Andover, MN 55304
Matt
Job Details:
04/27/2023
"Customer complaint is, GAS SMELL COMING FROM THE DRYER. Customer said if he doesnt shut the gas off, they smell gas. Inspected and tested. All the fittings behind the dryer are good. I disassembled dryer and smell gas strongly on the inside. I cant pinpoint exactly where its coming from, but theres a hissing coming from the valve. This is going to need a new gas valve assembly part number 280119. Dana can you call this in for authorization. Also are we responsible for disconnecting the gas line and hooking it back up, or do they need to have a plumber do it. If I have to do it, Im probably going to need some supplies, but I dont know what because I dont do gas. Make sure and schedule me extra time on this. ; saved tckt"
We serviced a
LG WASHER
Model WM3570HWA
Near Woodbury, MN 55129
Delton
Job Details:
04/26/2023
Replaced drain hose assembly. Tested and no more leaks. Washer is working good.
We serviced a
LG REFRIGERATOR
Model LFCS27596S/02
Near Woodbury, MN 55129
Delton
Job Details:
04/26/2023
Replaced evaporator cover. Tested and fan is now running and blowing air into refrigerator. Refrigerator is cooling and working good.
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Saint Michael, MN 55376
Matt
Job Details:
04/26/2023
"Customer complaint is, BEEPING NOISE AND DIDNT FINISH A CYCLE. BEEPS RESET NOW IT NOT DRAINING PROPERLY, OVER HEATING. Inspected and tested. Theres standing water underneath the dishwasher and theres a water detection alarm. I think thats were the beeping noise is coming from. Water is leaking bad from the circulation pump. Im assuming the water levels is low because its leaking so bad causing it to get too hot on the inside of the dishwasher.
We serviced a
SAMSUNG WALL OVEN++
Model NV51K6650DS/AA
Near Chanhassen, MN 55317
Adam
Job Details:
04/26/2023
Unit was dead and locked. Had to carefully pick the lock to unlock door. Once both doors are unlocked removed doors then removed oven from wall. Then disassembled and tested the thermostats. Found the top two where bad. The bottom was good. Replaced the top two and now working properly. Reassembled unit and tested again. Working great.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55421
Nate
Job Details:
04/26/2023
36 in fresh food and 1 in freezer. Replaced bad Icemaker. Cycled the new one and it filled with water. Works great now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sauk Rapids, MN 56379
Seth
Job Details:
04/26/2023
"Stopped cooling suddenly, failed inverter board was suspected but a new one didnt fix it. Per Phil it has a mechanical issue please quote a compressor.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
LG WASHER
Model WM3470HVA
Near Eagan, MN 55122
Delton
Job Details:
04/26/2023
Found that there is a hole in the hose that goes from dispenser to tub so when washer fills there is a small leak that drips. Ordering part and rescheduling.; ordrd 1 4738er1004B (Dispenser to tub hose)
We serviced a
BEKO++ RANGE
Model PRDF34550SS
Near Saint Michael, MN 55376
Matt
Job Details:
04/26/2023
"Customer complaint is, NOT BAKING PROPERLY AND MISSING A FOOT. Oven was hot when I got here, so I couldnt get a temperature sensor reading. Preheated to 380F then cycled between 390F and 360F, 385F and 365F, 385F and 365F. I called Techline and he sent me a email with the tech sheet showing how to recalibrate oven temperature. Also going to need a new front left foot. Dana can you order the foot part number 210600022 and send it directly to the customer to install. Im running behind and dont have time to do this. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAW0
Near Edina, MN 55424
Nate
Job Details:
04/26/2023
"Washer flooded upstairs laundry room. Found a bad flow sensor that is spraying water out due to a giant crack. Quoted for new one, coming back Friday to install. ; ordrd 1 WPW10110225 (Flow meter)"
We serviced a
GE MICROWAVE
Model JVM7195DK6WW
Near Buffalo, MN 55313
Seth
Job Details:
04/26/2023
"No power, the microwave has a burned out magnetron and tco due to a failed installation. This is a commercial property. They said she was not covered per GE Techline. Customer was notified.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Shakopee, MN 55379
Adam
Job Details:
04/26/2023
"This is at a nail salon. Customers complaint Not cleaning or spinning out. Verified complaint. In spin sounded like the gears were stripped agitated was working it seamed. Found the hub is stripped also the splutch is damaged. Agitator was damaged from last company out there. W10721967 splutchW11418231 agitator. W10528947 hub nut ; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG WASHER
Near Saint Paul, MN 55104
Nate
Job Details:
04/26/2023
"Need bolt (DC97-02412A). Counter weight (DC67-00999A). Washer nut (DC61-00201A). DW can you please submit this for authorization? The bolt snapped off of the counter weight which is cracked in multiple places. Part of bolt is stuck in washer nut. Need a new nut, bolt, and counter weight. ; O-emld tckt"
We serviced a
GE MONOGRAM++ REFRIGERATOR
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details:
04/26/2023
Customers complaint unit not cooling. Found the bottom shelf items were frozen. Removed drawers and found the fan wasnt kicking on. Got a voltage reading to the fan 13DCv. Installed a new fan still nothing. Called GE tech line he said could be the board fan or a bad wire. He would get a board and fan and try it out WR60X10284 fan. Looks like tribles might have it. WR55X10922 control board Marcone has board added to my cart already. ; states that autho needed
We serviced a
DANBY REFRIGERATOR
Model DAR044A4BSLDD-6
Near Excelsior, MN 55331
Adam
Job Details:
04/26/2023
"Unit is over cooling. Customer had unit unplugged when I arrived. They said even on the lowest setting its over cooling. Unit needs a new temper control. On this unit its the only to control on and off. No fans or heaters on unit. Just control compressor and evap. ; snapped 4 QuickPics, states that autho needed"
We serviced a
GE DRYER
Model DVLR223GG7WW
Near Plymouth, MN 55446
Phillip
Job Details:
04/26/2023
"The customer said the dryer does not start. I found the timer knob was broken so when I turned the knob is was not turning the timer shaft. I replaced the knob and then turned it to a time dry. The dryer started and works on all the cycles.
We serviced a
KITCHENAID WALL OVEN++
Model KEBC207KSS05
Near Maple Grove, MN 55311
Phillip
Job Details:
04/26/2023
"The customer said the oven works fine when they bake but today when they tried to clean it, the oven stopped and gave the f4e1 meat probe error. The customer never uses the meat probe. I checked the probe socket and the connections, everything looked fine. The customer asked if I could just disconnect the probe socket. I disconnected the socked for the meat probe. The oven bake is still working good."
We serviced a
GE REFRIGERATOR
Model PFCS1NJWASS
Near Minneapolis, MN 55441
Nate
Job Details:
04/26/2023
Not cooling and water leaking underneath. Had a bad inverter board. Replaced that and some waterline coming to the water valve. Ran the dispenser and no leaks.
We serviced a
BOSCH DISHWASHER
Model SHP65T52UC/07
Near Roseville, MN 55113
Nate
Job Details:
04/26/2023
"Not draining. Found a plastic safety seal from a bottle stuck in the drain pump impeller. I removed it, now dishwasher runs and drains great."
We serviced a
AMANA MICROWAVE
Model AC01860AC
Near Cold Spring, MN 56320
Seth
Job Details:
04/26/2023
"Not heating. Failed magnetron.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Zimmerman, MN 55398
Matt
Job Details:
04/26/2023
"Customer complaint is, AFTER THE DISPOSAL CLOGGED NOW THE DISHES DONT COME CLEAN. Customer also said its not drying the dishes. Looks like all these problems happened at the same time. Inspected and tested. Started dishwasher on a heavy cycle and it filled, washed and drained perfectly. I ran dishwasher through service diagnostics cycle and there was a F7E1 no heat error. I found the heating element has failed. Installed new heating element and tested. Heater came on in test mode. Dishwasher is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT182SAW5
Near St. Cloud, MN 56304
Seth
Job Details:
04/26/2023
Not cooling. Failed bimental was replaced. The unit began to cool instantly after the evaporator was defrosted.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Minneapolis, MN 55443
Phillip
Job Details:
04/26/2023
The customer said that when the washer is rinsing it makes a squeak noise. I ran the washer with towels on all the cycles. I could not duplicate the noise today. I advised the customer to take a video of it if it happens again.
We serviced a
KENMORE WASHER
Model 11024642300
Near St. Cloud, MN 56301
Seth
Job Details:
04/26/2023
Washer is full of water and It will not drain or spin. On arrival and inspection I found the lid switch had failed. I replaced the lid switch and tested the washer. The washer is now fixed.
We serviced a
LG WASHER
Model WT7305CV
Near Burnsville, MN 55337
Delton
Job Details:
04/26/2023
Replaced the diagnosed part. Tested and washer now turns on easily when pushing power. Washer is working good.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Zimmerman, MN 55398
Matt
Job Details:
04/26/2023
"Customer complaint is, NOT AGITATING. Inspected and tested. Washer is roaring in a spin and doesnt shift to agitate. Needs a new gearcase and actuator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW6
Near Minneapolis, MN 55418
Phillip
Job Details:
04/26/2023
"The customer said the dishwasher does not wash the soap out the cup. I found the wash pump is not starting and if I tapped on it, it will start. When it pauses the wash pump does not start again. Replaced wash motor. I reset the controls. The dishwasher is washing good now.
We serviced a
BOSCH DISHWASHER
Model SHX55R55UC/64
Near Maple Grove, MN 55311
Matt
Job Details:
04/26/2023
"Customer complaint is, LEAKING WATER FROM UNDERNEATH. Inspected and tested. Found the water fill valve has failed and is leaking. Customer approved repairs. Installed new fill valve and tested. Dishwasher is working great and no leaks. Dishwasher is now fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Saint Michael, MN 55376
Matt
Job Details:
04/26/2023
"Customer complaint is, LEAKING WATER. Customer said its leaking at the bottom front right corner on the floor. Customer had refrigerator pulled out, so I inspected the evaporator drain from the back side and it was clear and everything underneath was dry. I did see the supply line is leaking at the valve. Customer is going to have a plumber come out and look at it. I inspected both compartments for water leaks and couldnt find anything. I removed the toe kick panel and everything underneath was dry. The only water I see is coming from the supply line.
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FFOE5000QW1
Near Monticello, MN 55362
Seth
Job Details:
04/26/2023
Loud when it tumbles. Failed blower and motor is loud when it spins.
We serviced a
WHIRLPOOL DRYER STACKED++
Model WGD85HEFC0
Near Minneapolis, MN 55403
Phillip
Job Details:
04/26/2023
The customer said the dryer does not normally start and when it does it stops on its own. I tried the dryer and the drum tried to spin but it does not. I tried to spin the drum by hand and it does not turn easy. I looked in the blower housing and I do not see anything stuck in the blower. It will need the motor and maybe the blower.
We serviced a
SPEED QUEEN WASHER
Model MISSING
Near Richfield, MN 55423
Nate
Job Details:
04/26/2023
Washer has been syphoning dirty water back into the washer because the drain line is connected 2 inches from the bottom of the utility tub. And it was draining in agitate wash mode and not draining in spin. Drain lines need to be hooked up differently. Customer will do this themselves.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55419
Nate
Job Details:
04/26/2023
"Dispenser is sporadically getting stuck. I installed a new dispenser assembly, it works great now."
We serviced a
WHIRLPOOL DRYER
Model LE5760XSW0
Near Minneapolis, MN 55422
Phillip
Job Details:
04/26/2023
"The dryer does not heat at all, and is loud when it tumbles. I found the hi limit fuse in the back was popped, and the rear rollers were falling apart. The lint screen was plugged up and has not been clean in a while. I replaced the fuse kit the rollers and fixed the handle on the lint screen. The dryer heats and sounds good now.
We serviced a
WHIRLPOOL DRYER
Model LEN2000KQ1
Near Osseo, MN 55311
Phillip
Job Details:
04/26/2023
"The dryer would start rough and after 10 minutes shut off. They will have to wait to start it again. I started the dryer and I could hear the dryer motor struggle, its also loud and humbles hard. I found the dryer motor is weak and the rollers are bad. I replaced the motor, blower and rebuild kit. The dryer sounds good and heats.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Savage, MN 55378
Delton
Job Details:
04/26/2023
"Replaced touch pad and spray arms, tested and dishwasher now responds and all functions are working good."
We serviced a
KENMORE DISHWASHER
Model 66513413K701
Near Maple Grove, MN 55311
Phillip
Job Details:
04/26/2023
The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. Today I replaced the main board and ran test mode. The heater is coming on.
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA/02
Near Chaska, MN 55318
Adam
Job Details:
04/26/2023
Not heating was customers complaint. Verified complaint. Disassembled dryer. Then tested heater. Heater element is toast. Also cleaned up lint and oiled rollers. Reassembled unit then tested. Unit is testing good and has good airflow out side.
We serviced a
GE REFRIGERATOR
Model GZS22IYNFS
Near Chaska, MN 55318
Adam
Job Details:
04/26/2023
Installed parts from last diagnosis then tested. Unit is working properly.
We serviced a
SAMSUNG DRYER
Model DV48J7700GW/A2 02
Near Victoria, MN 55386
Adam
Job Details:
04/26/2023
Customers complaint unit was making loud noise. Verified complaint then disassembled unit and found the front roller was bad. All the other rollers are good. Quoted then replaced the roller. Oiled and cleaned up others. Also cleaned up all the lint. Reassembled and tested unit is working great.
We serviced a
WHIRLPOOL WASHER
Model 110.448322
Near Maplewood, MN 55119
Delton
Job Details:
04/26/2023
Washer full of water and door locked. Customer said it stopped end of cycle before spin, but when im here testing washer it drains. Tested with load of towels and it drains and completes. Drain pump is noisy and appears to be the problem since customer said they did hear the hum but washer wouldnt advance. I quoted customer for new drain pump. Customer will use washer as normal can call back if it continues and we will order drain pump.
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Albertville, MN 55301
Phillip
Job Details:
04/25/2023
When the wash plate spins it makes a loud rubbing sound. I removed the wash plate and found the bottom of the basket is breaking and it coming up and rubbing on the wash plate. The center of the wash plate is loose and coming out. It needs a wash plate and inner tub basket.
We serviced a
WHIRLPOOL RANGE
Model MISSING
Near Oakdale, MN 55128
Nate
Job Details:
04/25/2023
Middle burner not igniting. Spent 20 minutes scrubbing it with a wire brush. Also took apart the burner (removed two screws) and scrubbed the inside clean: a lot of debris and oil was built up. Now it ignites and burns great.
We serviced a
GE REFRIGERATOR
Model GTS18DCPDLBB
Near Eden Prairie, MN 55344
Adam
Job Details:
04/25/2023
Found nothing running on arrival. Light was working and door switch is fine. Found it was in defrost and stuck in defrost. Found the defrost timer was stuck. Needs a new defrost timer. Replaced defrost timer and worked right away. Started to cool. Unit is working properly now.
We serviced a
VIKING++ RANGE
Model MISSING
Near Saint Paul, MN 55105
Nate
Job Details:
04/25/2023
"Lights not coming on inside oven. Found a mouse chewed through wire to light switch. Cut out the old bad wire, installed a new wire and terminal. Lights work now.
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Eden Prairie, MN 55346
Adam
Job Details:
04/25/2023
Unit not spinning out. Customer noticed black pieces on the floor. Verified complaint. Looks like belt got stuck. Removed the guard. And the belt was twisted and shredded. Replaced belt and reassembled unit. Then tested. Unit is working properly now.
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Rogers, MN 55374
Phillip
Job Details:
04/25/2023
The washer does not turn on at all. I get power to main board and 12 volts to the main display. I found the tub seal is bad and the rear bearing is bad. The rear seal is leaking water into the bearing and into the main board.
We serviced a
WHIRLPOOL RANGE
Model WFC130M0AB0
Near Hopkins, MN 55305
Phillip
Job Details:
04/25/2023
The switch for the front left burner was bad. Today I replaced the switch. All 4 burners work good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBL6
Near Inver Grove Heights, MN 55076
Delton
Job Details:
04/25/2023
"Replaced springs, link kit and door latch strike. Tested and dishwasher door now stays closed and no longer falls open. Dishwasher is running and working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Cold Spring, MN 56320
Seth
Job Details:
04/25/2023
"Fridge would not dispense water then suddenly both cavities got warm. Customer unplugged it re-plugged it in and temperatures have looked perfect sense. Upon arrival and inspection. I found the fridge in a working state. Temperatures looked great. I inspected the wiring to and from the control board in the back, so no loose connections. The compressor was running. All fans were running. I saw nothing on the control board. No burns nothing that made me feel like there was a problem. Intermittent electrical issues pointing toward control board issues. I know these machines historically had problems with wiring harnesses from the freezer door. My recommendation is to start with the control board and go from there to a door assembly. They will watch it and call us back if we need to come back with a control board."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Minneapolis, MN 55430
Phillip
Job Details:
04/25/2023
The latch was broken so when the door was shut it thought it was still open. I replaced the latch assembly. The dishwasher is working good now.
We serviced a
BOSCH DISHWASHER
Model SGE68U55UC/C9
Near Saint Paul, MN 55105
Nate
Job Details:
04/25/2023
"Dishwasher will run for 3 minutes and then skip from 2 hours to zero and stop. Sucked all the water out of the sump assembly, and took out the filter. Under the plastic small filter that covers the pump, found a chicken bone, a seed, and another bone. Then I ran it and it drained, filled with water, and circulates the water well. Runs great. Customer also said that the detergent drawer doesnt open when its running. Made sure there was no spongebob or anything in the handle of the upper rack. Sponges can cause the detergent door to fail to open. the best thing to do is put it on express wash and see if it opens. It opened."
We serviced a
GE REFRIGERATOR
Model PSE25KSHBHSS
Near Otsego, MN 55330
Matt
Job Details:
04/25/2023
"Customer complaint is, FREEZER STARTED TO GET WARM. Customer said the temperature has been fluctuating a lot. Also the water dispenser is not working. I removed the evaporator cover and theres hardly any frost on the evaporator and the fan is not running. I defrosted evaporator and turned compressor on and after 20 minutes theres only frost on about 50 percent. The sealed system has failed. Also found the filter housing assembly has failed.
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Otsego, MN 55374
Matt
Job Details:
04/25/2023
"Customer complaint is, LEAKING WATER WHEN THEY RUN IT. THEY NEED TO PULL UP ON THE DOOR TO GET IT TO RUN. Inspected and tested. Found the vent cap was loose and leaking between the door panels and onto the floor when you run the dishwasher. Also dishwasher wasnt mounted properly and it was hitting the cabinet and not closing all the way. I remounted dishwasher and tightened vent cap. Door is now closing great and no more leaks."
We serviced a
GE WASHER
Model GTW680BSJ4WS
Near Ramsey, MN 55303
Matt
Job Details:
04/25/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Washer was full of clothes and water when I got here. I put washer into a drain and spin and can here the pump humming, but isnt draining. Removed most of the water and tapped on the pump and it came on and drained the rest of the water. I removed drain pump and there was nothing plugging it up. Washer is going to need a new drain pump. Installed new drain pump and tested. Washer is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near Saint Paul, MN 55105
Nate
Job Details:
04/25/2023
"Water is leaking and running down the seam on the back right side of the fridge, between the metal cabinet. No restrictions in the drain line. No condensation on outside of the fridge. No cracks or leaks on external waterlines"
We serviced a
LG DRYER
Model DLG3171W
Near Mendota Heights, MN 55118
Delton
Job Details:
04/25/2023
High limit is open. REplaced high limit and cleaned out inside of lint build up. Tested with vent disconnected and cycles at 200 degrees. I attach vent and spiked to 250 degrees. Customer vent runs across the house and he will clean vent. Dryer itself is heating and working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Ham Lake, MN 55304
Matt
Job Details:
04/25/2023
"Customer complaint is, ICE IS GETTING STUCK IN ICEMAKER. Installed new ice maker service kit and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near St. Cloud, MN 56301
Seth
Job Details:
04/25/2023
"I Adjusted the feet for the customer. It is now fixed.
We serviced a
ADMIRAL DRYER
Model AGD4475TQ0
Near St. Cloud, MN 56303
Seth
Job Details:
04/25/2023
"Not heating, when I arrived the unit was torn apart. The timer and coils were bad.
We serviced a
FRIGIDAIRE DRYER
Model GLEQ2152ES0
Near Rice, MN 56367
Seth
Job Details:
04/25/2023
"Customer complains the dryer is loud when it tumbles. On arrival inspection, I heard a screeching noise. I found a zipper pole in the drum seal, I removed it. The noise is still there, the rear drum bearing shot.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Champlin, MN 55316
Phillip
Job Details:
04/25/2023
"The customer complaint is the freezer and fresh food section are not cooling like they should. The customer had ice cube trays in the freezer filled with water and the water would not freeze. I removed the rear evaporator cover. I found a ball of frost accumulating on the top corner of the evaporator. That indicates a sealed system issue. I advised the customer it has a leak or a restriction. The repair would be replacing the evaporator, the drier and recharge the system.
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Chaska, MN 55318
Adam
Job Details:
04/25/2023
Unit not making ice. Found its not even hooked up to water supply.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Saint Paul, MN 55108
Nate
Job Details:
04/25/2023
"Freezer door not shutting. Found the cable had come out of place, hooking under a clip. I unhooked it from that clip and slid it back into place. Now it closes great."
We serviced a
LG DRYER
Model DLG1320W
Near Saint Paul, MN 55118
Delton
Job Details:
04/25/2023
Found that dryer sheet was stuck in blower wheel causing it to go out of balance and vibrate loudly. Removed dryer sheet and lint. Tested and dryer now runs quiet. Dryer is working good.
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Carver, MN 55315
Adam
Job Details:
04/25/2023
Customer said baby clothing and small loads gets bunch up on a side and shakes. I explained its very common on this model and most new washers. Small loads can get uneven easily especially baby clothing. Said it works fine on big loads or normal. I did find the belt worn out so I replaced belt to have it help. Unit is working good.
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Savage, MN 55378
Adam
Job Details:
04/25/2023
Customers complaint unit is leaking. Removed kick panel and the drip pan had water. Removed pan then ran unit for 30 minutes the went through test mode. No leaks. Customer is going to get some water sensors and watch it and see if they can see it.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG
Near Sartell, MN 56377
Seth
Job Details:
04/25/2023
LC error dishwasher is leaking. I found a leak and was able to fix it. The leak is now fixed.
We serviced a
LG DRYER
Model DLEC855W
Near Minneapolis, MN 55413
Nate
Job Details:
04/25/2023
"Its a ventless dryer thats been leaking a lot of water when it runs. Its been leaking water when it runs every time. I took the lower front panel off, pulled out the drawer, and took out the 6 screws on the bottom panel. Under the panel it was full of water and lint. Especially in the back, where there is a drain the lint goes down into the bottom pan. I cleaned all the lint and water out, its super clean now. I also cleaned out lint from the blower fan area. I got a towel saturated with water on a rinse and spin cycle and then ran it for 20 minutes in the dryer. Zero drips."
We serviced a
LG WASHER
Model WM4270HWA/01
Near Bloomington, MN 55437
Delton
Job Details:
04/25/2023
"Found that the drain pump is bad and wont drain and wont advance cycle. Customer approved estimate. Replaced drain pump, tested and dishwasher drains and is working good.
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS2062
Near Minneapolis, MN 55416
Nate
Job Details:
04/25/2023
Replaced torn door gasket. Applied thin layer of NSF lube to it and steamed it to smooth it out. Works great now.
We serviced a
SAMSUNG MICROWAVE
Model ME19R7041FS
Near St. Cloud, MN 56303
Seth
Job Details:
04/25/2023
"Broken outer door. Needs a new door for the unit.
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2
Near Lakeville, MN 55044
Delton
Job Details:
04/25/2023
Customer said that washer locked up and stopped with 58 minutes left and then no response. Customer said they unplugged washer and when plugging it back in caused breaker to trip in garage every time they plugged it in. They ran extention cord and washer now turns on but then has no response when pushing UI and door is still locked. I get power to board but then no response when pushing buttons to turning knob. Control board is bad and gave estimate for that but then i explained to customer that i dont think anything else is bad but not %100 until i get new board and able to test all other fucntions.Customer approved estimate for board. Ordering part and rescheduling.; ordrd 1 Dc92-01803l (Control board)
We serviced a
GE REFRIGERATOR
Model GNE25JSKCFSS
Near Chaska, MN 55318
Adam
Job Details:
04/25/2023
Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Inver Grove Heights, MN 55076
Delton
Job Details:
04/25/2023
Motor ohms out ok. But motor just buzzes then gives a F7E1 error (motor not running) could be motor or start capacitor there is a service bulletin out for this. Informed customer and quoting for motor. Customer approved. Ordering part and rescheduling.; ordrd 1 W11026785 (Motor) and 1 W11395618 (Run capacitor)
We serviced a
WHIRLPOOL WASHER STACKED++
Model GHW9150PW0
Near Maple Grove, MN 55369
Phillip
Job Details:
04/25/2023
The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. I quoted for a water valve. Im coming back Thursday. Customer said they can pay by check. ; ordrd 1 WP8181694 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWB700BW0
Near Champlin, MN 55316
Phillip
Job Details:
04/25/2023
The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. It needs the bearing kit. ; ordrd 1 W10435302 (Bearing)
We serviced a
LG REFRIGERATOR
Model LFC22740ST
Near Chaska, MN 55318
Adam
Job Details:
04/25/2023
Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt
We serviced a
LG REFRIGERATOR
Model LFC24770ST
Near Chanhassen, MN 55317
Adam
Job Details:
04/25/2023
Unit isnt making ice is the complaint. Verified complaint. Put ice maker in test mode and cycle the ice maker. In harvest mode it got stuck and would try to advance but couldnt would just get stuck and click. Unit needs new ice maker. AEQ72909603 ice maker. ; ordrng 1 AEQ72909603 (Ice maker)
We serviced a
BEKO++ DRYER
Model BDV7200X
Near Bloomington, MN 55425
Delton
Job Details:
04/25/2023
"This customer is not the easiest to deal with.Called tech support and took apart dryer for the squeaking and found that the felt is causing the squeak against the drum. I can pull front felt back and squeak stops. Needs new front felt part shows not in stock. Also called tech support for dryer that when using normal dry it is a damp dry as it only uses 500 watts and in timed dry it uses 1800 watt for heating is what tech support explained to me. Only gets up to about 115-120 degrees max. I showed customer to use Super dry if set on normal or customer will keep using timed dry.Also customer wants us to install water actuator devices on her water lines behind washer. Do we do that? If so what do we quote? I would have to pulled out stacked washer/dryer out of closet but seems pretty straight forward. Let customer know if yes or no and quote when calling back for dryer part and rescheduling.Scheduling extra time as i have never pulled apart beko dryer.Order and schedule Felt part# 2963330100; saved tckt , states that autho needed"
We serviced a
LG RANGE
Model LRG3060ST/00
Near Champlin, MN 55316
Matt
Job Details:
04/25/2023
"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting to hot from the crack in the burner tube and taking out the ignitor. Ordering new ignitor, burner tube and deflector. Parts on order. ; ordrd 1 ABF72909012 (Bake burner tube) and 1 MCK61936501 (Bake burner deflector) and 1 MEE61841401 (Bake ignitor)"