The drain pump was intermittently stopping and now draining. Today I replaced the drain pump. I filled and drained the dishwasher 3 times and I opened and closed the door like 10 times. The drain pump is working good every time.
“Phillip was kind and quickly identified the issue with my dishwasher. He needed to return a few days later due to not having the parts on hand (completely understandable), and when he did was able to show up early and quickly replace the drain pump. He tested everything to make sure the issue was resolved and everything has worked great since.”
Mike W.
Bosch Wall OvenDec 12, 2023Clear Lake, MNTechnician: Brandon
Model HBLP451LUC/01
Removed the unit with the oven cart, took off all the covers and replaced the both high limit and limit fuses. While the whole unit was disassembled I checked the fan it spun freely seemed a little slower than the new one. The fan also had a lot of grease buildup. Customer wanted it changed since I had the part and the old one was dirty. Put all the covers back on turned it on before putting back in the wall. The fan and elements were working. Put the unit back in the wall warmed up and had no issues.
“Brandon provided excellent service and completed the job efficiently and explained the issues with my oven. Will use this company again and will recommend to my friends and family.”
Customer is complaint rusting around bleach. Inspected unit cant see a cause for the issue. Must be just a vibrations of the plastic corner against the metal edge ends up, cracking the paint and rusting. pre-ordered top and tubring installed parts. Afterword tested multiple times units working properly. Showed customer that theres no water going to the bleach dispenser it just drips into the unit. She thought it was water going into it and filling it. So theres a good chance its just spilling from pouring it in unit is back to prior condition
LG DishwasherDec 13, 2023Brooklyn Park, MNTechnician: Nate
Model LDT5678ST
9E error and drain pump keeps running. Looped up drain line higher and found some water in basin. Dried out water and ran, no leaks or drips. Customer said they rinsed some dishes with liquid handwashing dish soap and put in dishwasher for cycle. Sounds like it possibly over sudzied and leaked into basin.
“Easy to schedule. Excellent service. Honest price”
Customer stated the top oven was not working correctly Removed panels and trim, removed the unit, removed the top cover found the bake element relay was not connected to the board. Disassembled the display and cleaned up the solder joints. Soldered the relay back on, cycled and tested out unit back together. Tested again unit operating correctly at this time
“Brandon did an excellent job diagnosing our problem and fixing the oven. He was very pleasant to have. I highly recommend your company’s service.”
Customer stated the unit was not drying Tested found unit not drying, removed the covers tested heat element, found the element was open. Installed new element, cycled and tested new element working as it should.
“The protection plan has saved us a lot of money. Thank you for the great service.”
Found that rollers are squealing. Customer approved estimate. Used repair kit that replaced roller, idler, belt. Tested and dryer is running quiet and working good.
Found that clutch is rubbing making loud noise also actuator is not fully shifting causing issue also. Replaced cam assembly and actuator. Tested and no more noise. Washer is working good.
“Delton is very professional and does a great job always.”
Peggy M.
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