Service History 137 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLER104FSS0

Near Eagan, MN 55122

Delton

Job Details: 11/01/2021

"Found that bearings and felt are worn out causing grinding sound. Replaced with dryer repair kit, tested and dryer now runs quiet and is working good.; used 1 5304457724 (REBUILD KIT) from stock"

We serviced a

LG DRYER- GAS

Model DLG7101W

Near Eagan, MN 55123

Delton

Job Details: 11/01/2021

Found that gas smell is kerosene not natural gas. They have been painting and I explained that the that smell if from the paint fumes in the air being burne off causing that smell. Dryer is cycling heat and working. Suggested to use timed dry if using mixed loads in case heavier clothes are not hitting sensor to extend time. Dryer is working good.

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Apple Valley, MN 55124

Delton

Job Details: 11/01/2021

Found several additional issues and due to costs customer declined.

We serviced a

LG WASHER FRONT LOA

Model WM2655HVA

Near Elk River, MN 55330

Matt

Job Details: 11/01/2021

"Customer complaint is, TURNS ON AND THEN SHUTS OFF RIGHT AWAY. Inspected and tested. Found the main board has failed. Quoted customer $432. to install new board. Customer approved repair. Installed new board and tested. Washer is working great. Washer is now fixed."

We serviced a

GIBSON DISHWASHER

Model MDR251RER0

Near Minneapolis, MN 55417

Nate

Job Details: 11/01/2021

"Dishwasher leaking. Found dispenser is leaking. Needs 5303943106. Also has a ripped missing door seal. 154827601. Hinges bent bad. Door bends way down and to the left. 5303270031. DW can you see if you can find the hinges and dispenser, and if so, order those and the seal? Dey has the seal. Thanks ; O-emld tckt"

We serviced a

LG RANGE- ELECTRIC

Model LRE4211ST/00

Near Apple Valley, MN 55124

Delton

Job Details: 10/29/2021

Found that the infinite switch is bad and is always stuck on high or wont turn on. Possible relay board but is on back order. Ordering infinite switch and rescheduling.; ordrd 1 Ebf62174902 (Left front infinite switch)

We serviced a

KENMORE REFRIGERATOR

Model 79574019411

Near Eagan, MN 55123

Delton

Job Details: 10/29/2021

"Found that refrigerator is not defrosting and has big ice block blocking fan causing the error. I put into test mode and it is defrosting. Control board is not going into defrost by itself. Ordering control board and defrost sensor. .; ordrd 1 Ebr78940612 (Control board), states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model NOTAVAILABLE

Near Minneapolis, MN 55405

Nate

Job Details: 10/29/2021

"High limit fuse blew. Replaced it, air behind dryer is 27 mph. Made sure bulkhead is clear. Outside is 25 mph. Runs 220 degrees. Everything runs good. No charge. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

LG DRYER- GAS

Model DLGX3371W

Near Minneapolis, MN 55447

Phillip

Job Details: 10/29/2021

"The dryer does not heat at all. I put the dryer on time dry but still no heat. I found the dryer vent is plugged up bad. The lower thermostat on the heat cone is bad. I replaced both thermostats on the heat cone. The dryer heats good now. I advised the customer to have the dryer duct cleaned ASAP. I warned him that if they use it with the duct plugged up and the thermostat pops that there would be a charge again. I also found that the customers fresh air intake flap was not open, so he was getting no fresh air into the house. ; pckd up 1 DLGX3371W (Thermostat) and 1 6931EL3004b (Thermostat)"

We serviced a

INGLIS DRYER- GAS

Model IGD4400VQ1

Near Minneapolis, MN 55406

Nate

Job Details: 10/29/2021

"Not heating. Found a blown fuse. They had a dryer sheet stuck in the bulkhead. Vacuumed out, replaced fuses, heats and runs great now.; used 1 W11050897 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rogers, MN 55374

Seth

Job Details: 10/29/2021

Missing id customer has model number from the receipt. Washer has an intermittent bleak. Upon arrival an inspection I found the door and seals look great no Bent parts. I could not duplicate issue but customers description set the behavior of a spray arm that is freezing in place and leaking through the door sales. Ive seen this many times before on this make and model with this style lower spray arm that his gear driven. I quoted replacement to the lower spray arm. They will reach out of they want to move forward.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Rogers, MN 55374

Matt

Job Details: 10/29/2021

"Customer complaint is, PRESS START BUTTON & IT WONT RUN JUST BLINKS THEN YELLOW LIGHT JUST FLASHES. Inspected and tested. The pan underneath is stained underneath the drain pump and circulation pump like theyve been leaking, but I cant test it any further because it doesnt run. Found that in diagnostics that its not reading the door as closed. I ohmed out the door switch and it tested good. I think the board is bad, but it could just be the door switch. Quoted customer to replace the board, or to replace the door switch. Customer wanted me to try the board because we stock it, but I couldnt find it anywhere in my van. Customer is going to look into replacing it."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA48J7700AW/A2

Near Maple Grove, MN 55311

Seth

Job Details: 10/29/2021

Washer would not complete the spin cycle. It was just getting off balance. I found the load customer was trying to wash included waterproof items bedsheets and clothing. I separated items per the Samsung user manual and spun out all the items that were in one load separately according to the instructions given by Samsung in the owners manual. The washer worked as design and I found no problems.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Monticello, MN 55362

Matt

Job Details: 10/29/2021

"Customer complaint is, NOT DOING THE WASH CYCLE, THEY CLEANED SPRAYERS. SOAP DISPENSES AND THEN IT JUST STOPS. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer declined repairs and is going to replace the dishwasher."

We serviced a

GE RANGE- GAS

Model JGBS66REK3SS

Near Minneapolis, MN 55406

Nate

Job Details: 10/29/2021

"Orange flames. Theyve been rusty a humidifier in the house. Flames are ok. Helped level the range better, was pretty unlevel."

We serviced a

KENMORE WALL OVEN- GAS

Model 790.490634

Near Big Lake, MN 55309

Matt

Job Details: 10/29/2021

"Customer complaint is, TOP OVEN WONT HEAT. Inspected and tested. Found the safety thermostat has failed. Quoted customer to install new thermostat. Customer approved repairs. Installed new thermostat and tested. Oven is still not working. I found that I misdiagnosed it and the relay board is bad. Quoted customer to install new board. Customer declined repairs for now and is going to look into there options and might call us to order the board. Part number 316429800 if they do."

We serviced a

GE DRYER- ELECTRIC

Model GTDX200EM0WW

Near Plymouth, MN 55446

Seth

Job Details: 10/29/2021

Failed start switch and knob. I installed an arcade switch and tested the dryer. It is now fixed.; used 1 MICRO7 (3/16' MICROSWITCH) from stock

We serviced a

LG WASHER TOP LOAD

Model WT5680HWA

Near Maple Grove, MN 55311

Seth

Job Details: 10/29/2021

"Customers complaints are theres a high pitch sound and beginning of cycle and its struggling to balance with a heavy load of pet betting. I found they were not following operating instructions on washing these items causing the imbalance issue. I watched a normal warm load and the noise did not occur. I tested empty and with a load. Shifter/shaft assy was loud that was the only issue I could find. I quoted replacement, they will call if they choose to fix it."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Chaska, MN 55318

Phillip

Job Details: 10/29/2021

I replaced the magnetron and dioed. The mag was from global. Its working good now.Magnetron to M248HEH

We serviced a

KITCHENAID REFRIGERATOR

Model KSRF42DTX1

Near Eden Prairie, MN 55347

Phillip

Job Details: 10/29/2021

The refrigerator is running but not cooling. The compressor is running but the condenser and other tubing coming off the compressor is all room temp. No frost on the evaporator. All the fans are running. This refrigerator was manufactured in 1990 and had a rebuild in 1995 and possibly a couple more times. The compressor and filter dryer are not original parts. I advised the customer that it needs sealed system work.

We serviced a

LG DRYER- ELECTRIC

Model DLE2050W

Near Minneapolis, MN 55407

Nate

Job Details: 10/29/2021

"Running loud. Found a sock stuck in the blower wheel. Got the sock out, vacuumed out dryer, replaced bad belt, runs great now.; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2NHGXVQ01

Near Elk River, MN 55330

Matt

Job Details: 10/29/2021

"Customer complaint is, ICEMAKER ONLY MAKES 2 AT A TIME & NO CHILLED WATER DISPENSES JUST SPIRTS OUT. Inspected and tested. Found the filter housing has failED. to install new filter housing. Customer approved repairs. Installed new filter housing and tested. Ice maker cycled and filled with water and the dispenser has good water pressure coming out. Refrigerator is now fixed."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB980BG0

Near Minneapolis, MN 55438

Delton

Job Details: 10/29/2021

"Replaced bearing kit, motor was fine. tested and washer fills, agitates, drains and spins quietly. Washer is working good.; used 1 W10435302 (CABRIO BEARING KIT) from stock"

We serviced a

KENMORE WASHER FRONT LOA

Model 796.4118231

Near Burnsville, MN 55306

Delton

Job Details: 10/29/2021

"Customer said when in spin mode it is very loud and vibrates whole house. I found that washer was slightly unbalance. I balanced legs, tested quick cycle with load of clothes and it completed cycle and no loud vibration. Washer is working good."

We serviced a

BOSCH DISHWASHER

Model SHX56C06UC/48

Near Burnsville, MN 55306

Delton

Job Details: 10/29/2021

As Im here it looks like the dishwasher was in the drying process with 11 minutes left and I explained that on this model you need to cancel cycle and not just power off dishwasher to start over. Dishwasher has been running for over 30 minutes and is working good.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9659LW0

Near Chanhassen, MN 55317

Phillip

Job Details: 10/29/2021

When the motor tried to run it just hums. I found the motor capacitor was blown. Im ordering the capacitor. ; ordrd 1 WP8572720 (Capicator)

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8500SR00

Near Minneapolis, MN 55419

Nate

Job Details: 10/29/2021

"Not draining. Drain pump works great. Control panel is actually peeling off and buttons dont match up, so start button doesnt start the cycle or drain and spin cycle. Ordered new control panel. Coming back to install. ; ordrd 1 WPW10099592 (Control panel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Minneapolis, MN 55410

Nate

Job Details: 10/29/2021

"Not dispensing water. Had a bad water valve. Replaced, dispenses water great now."

We serviced a

FISHER PAYKEL REFRIGERATOR

Model RX256DT4X1

Near Minneapolis, MN 55426

Nate

Job Details: 10/29/2021

"Not defrosting. Found a bad jazz board (control board), replaced that and bi metal. Programmed it and then put into forced defrost and heater heats awesome. ; used 1 WPW10503278 (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF5A

Near Eden Prairie, MN 55344

Phillip

Job Details: 10/29/2021

The customer said it trios the breaker when it makes ice. I replaced the valve and ice maker. I ran the ice tested and it filled and did not trip the gfi. I also ran the dispenser and that was good.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617STT0

Near Plymouth, MN 55447

Phillip

Job Details: 10/29/2021

The power button does not always respond. I replaced all 4 parts I ordered. I will send the power button 5304505019 back for warranty. Its working good now. I had a customer try it and he said yes its good.

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8RFD

Near Otsego, MN 55330

Matt

Job Details: 10/29/2021

"Customer complaint is, OFF FF ERROR CODES AND BEEPING. This is a built in unit. Inspected and tested. Found the compressor start relay has failed. Quoted customer to install new relay, not knowing how hard it would be to uninstall freezer. Customer approved repair. Installed new relay and tested. Freezer is now starting to cool nicely. Freezer is now fixed. I didnt charge any extra because the unit moved easily. ; used 1 PRO41 () from stock"

We serviced a

GE REFRIGERATOR

Model GSL25JFTFBS

Near Hanover, MN 55341

Phillip

Job Details: 10/29/2021

The freezer was ok but the fresh food was warmer than normal. I removed the evaporator cover and found it all frosted up. The defrost heater was bad. I replaced the heater and defrosted the evaporator. Advised the customer to to give it at least 24 hours to get back to normal temps. ; used 1 WR51X10055 (DEFROST HEATER) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7500GW0

Near Rogers, MN 55374

Matt

Job Details: 10/29/2021

"Customer complaint is, LEAKING QUITE A BIT UNDERNEATH. Inspected and tested. Found the drain hose had come out of the utility sink. I ran washer through diagnostics and everything tested good and it never leaked. Started washer on a rinse and spin and it never leaked. It looks like the only problem was the drain hose. Otherwise washer is working great."

We serviced a

MAYTAG REFRIGERATOR

Model KFIS25XVMS1

Near Maple Grove, MN 55311

Seth

Job Details: 10/29/2021

I replaced the slave board and programmed the new one. The fridge is now fixed.

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6234251

Near Buffalo, MN 55313

Seth

Job Details: 10/29/2021

Not heating. Failed power supply L2 was arching at the plug. .

We serviced a

FRIGIDAIRE RANGE- GAS

Model PLGFZ397GCG

Near Minneapolis, MN 55437

Delton

Job Details: 10/27/2021

"Found that gas line was not tight enough, found bubbles. Added gas paste, tightened connections, tested and no bubbles and no gas smell. Range is heating and working good."

We serviced a

GE STACKED WASHER

Model WSM2700DAWWW

Near Rogers, MN 55374

Phillip

Job Details: 10/27/2021

The washer would not drain. I found another sock in the drain pump. I removed the sock. Its draining good again. I advised the customer to not over load the washer.

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Osseo, MN 55311

Phillip

Job Details: 10/27/2021

"The whole display was dead. I tested voltage at the power cord, it was getting 120. I unplugged the cable from the display to the main board then plugged it back in. The dishwasher started to work. I put into diagnostics and there was no error codes. I ran the diagnostics test 2 times and everything tested good. I ran a light cycle and its still working good. I found no issues today."

We serviced a

GE DRYER- ELECTRIC

Model MISSING

Near Eden Prairie, MN 55347

Phillip

Job Details: 10/27/2021

The model and serial sticker was missing. I looked all over for it. The dryer would not heat at all. I found a wire to the right side of the element was burnt. I repaired the wire and replaced the connector. Its heating good now .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG REFRIGERATOR

Model LFX31935ST/00

Near Eden Prairie, MN 55347

Delton

Job Details: 10/27/2021

Found that water valve is cracked and leaking. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Aju72992603 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM00

Near Minneapolis, MN 55438

Delton

Job Details: 10/27/2021

"Found that the freezer is not freezing foods. Found that there is a sealed system leak, maybe %10 coolant left in system (see picture) needs sealed system repair.; saved tckt"

We serviced a

LG WASHER FRONT LOA

Model WM3500CW

Near Albertville, MN 55301

Matt

Job Details: 10/27/2021

"Customer complaint is, WHEN RUNNING A SPIN IT VIBRATES & LOUD WEIRD NOISES- WONT STAY IN BALANCE? Washer is only about a year and a half old. Customer said its been doing this almost the whole time theyve had it. I inspected and tested washer. Empty the washer sounds good. I inspected the springs and shocks and they look good. Customer said it works better on a medium spin speed. I put a load of jeans on a rinse and spin and it shakes quite a bit, but not enough to stop it. Im not sure whats going on with this washer, but everything looks and test good."

We serviced a

GE MICROWAVE

Model JVM1851WH07

Near Rockford, MN 55373

Seth

Job Details: 10/27/2021

Light burnt out and not heating. Failed bulb and smart board. I quoted job via blue book. Customer will track out if they want to repair. Note the board is on National back order.

We serviced a

KENMORE DISHWASHER

Model 665.13129K701

Near Minneapolis, MN 55416

Nate

Job Details: 10/27/2021

"Leaking, needs new sump assembly with Diverter. Coming back 11/1 to install. ; ordrd 1 W10168823 (Sump assembly with motor) and 1 W10155344 (Diverter)"

We serviced a

LG WASHER FRONT LOA

Model WM2655HVA

Near Elk River, MN 55330

Matt

Job Details: 10/27/2021

"Customer complaint is, TURNS ON AND THEN SHUTS OFF RIGHT AWAY. Inspected and tested. Found the main board has failed. Quoted customer to install new board. Customer approved repair. Part on order. ; ordrd 1 EBR78263905 (Main board)"

We serviced a

BOSCH DISHWASHER

Model SHV878WD3N/11

Near Minneapolis, MN 55410

Nate

Job Details: 10/27/2021

Not draining. Replaced bad pump and drain line from pump to case break. Drains great nowz.

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Elk River, MN 55330

Matt

Job Details: 10/27/2021

"Customer complaint is, WORKED TWICE & NOW NOT AGAIN. Inspected and found it was dead again. I was able to get it to turn on by playing with the jumper harness that goes from house power to the board. Im going to order a new jumper harness. Installed new harness and tested. Dishwasher was still dead. I was able to get it to turn on by messing with the wire harness that connects to the board. Ive replaced every board and wire harnesses in this dishwasher and its still acting up. Theres nothing else I can do to this dishwasher. Dishwasher is currently working, but thats what it has been doing the last two times Ive been here and then dies after a week or so."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB980BG0

Near Minneapolis, MN 55438

Delton

Job Details: 10/27/2021

Found that rotor is cracked. Customer still wants its repaired. Ordering parts and rescheduling.; schdld next appmnt for 10/29 FRI !

We serviced a

MAYTAG DRYER- GAS

Model MGDB700VQ0

Near Minnetonka, MN 55345

Phillip

Job Details: 10/27/2021

When the dryer runs it smells and makes a loud noise. I found both seals had fallen off and the rear left rollers was bad. I used the rebuild kit and replaced all the rollers. I cleaned up the loose lint inside the dryer. I replaced the rear seal and glued the other back on. ; used 1 4392067 () from stock

We serviced a

LG WASHER FRONT LOA

Model WM2455HW

Near Chaska, MN 55318

Phillip

Job Details: 10/27/2021

The washer was go out the TE error code. The sensor measured out of range. We replaced the sensor and ran the washer. The washer filled with water and started to wash. Everything is working good now.

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR7646DQ1

Near Minneapolis, MN 55422

Seth

Job Details: 10/27/2021

"Not heating. Failed coils, flame sensor and ignitor. I replaced them and tested the dryer. It is now fixed.Had coupon. ; used 1 5303931775 (COIL KIT), 1 279311 (IGNITER), and 1 WP338906 (SENSOR) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM2455HW

Near Chaska, MN 55318

Nate

Job Details: 10/27/2021

Installed new temp sensor. Ran through test mode. Runs great. No error codes.

We serviced a

LG DISHWASHER

Model LDT7797BD

Near Rockford, MN 55373

Seth

Job Details: 10/27/2021

"Customer complains of an error and the pump begins to run instantly. Upon arrival and inspection I found the unit in the errored state. I removed the water from the tray and inspected and found one source of leak, the drip funnel that catches leaks from the door assembly. I removed the door and inspected the seal and the door hinges. I have followed the specified procedures found in the service bulletin for This type of leak. I found the right side door hinge hardware had fallen out. I was able to find this missing hardware and secure the door hinge. I inspected the door seal and found it heavily worn. After following LGs instructions and leveling the unit I found the tub was imperfect. The left side is built taller than the right hand side. It is my believe this machine was not built properly from the factory and has a manufacturing defect. The Customer agreed to test the machine after the repairs I completed. If it continues to leak she will call AHS. If error reoccurs it will need to be sent into authorizations as no further repair can be completed."

We serviced a

KENMORE DRYER- GAS

Model MISSING

Near Minneapolis, MN 55408

Nate

Job Details: 10/26/2021

"Not drying. Found bad coils, bad belt, and tons of lint. Vacuumed out dryer, replaced coils and belt, runs and heats great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303931775 (COIL KIT), and 1 341241 (BELT) from stock"

We serviced a

KITCHENAID RANGE- GAS

Model KEBC107KSS0

Near Hopkins, MN 55305

Nate

Job Details: 10/26/2021

"Needs new inner glass and lock motor. Quoted for those, customer not getting the repair."

We serviced a

LG WASHER FRONT LOA

Model WM3670HVA

Near Rogers, MN 55374

Phillip

Job Details: 10/26/2021

The Washer was not draining. I drained all the water out and found that the propeller on the drain pump motor was stripped. Replaced the drain pump motor. I put the back panel back on that the customer had removed and the drain hose y bracket. The washer is draining good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

GE WALL OVEN- ELECT

Model jkp27g005bg

Near Hopkins, MN 55305

Nate

Job Details: 10/26/2021

"Oven shuts off at 350. Turned out the controls had been swapped. Rewired everything that I disconnected, also replaced a broken wire on temp control. Works great now."

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9250PW3

Near Minneapolis, MN 55447

Nate

Job Details: 10/26/2021

"Gas valve is leaking gas. Quoted customer for new valve. Washer needs to be replaced, matching set. Dryer and washer are 15 years old. Customer buying new set."

We serviced a

GE WASHER TOP LOAD

Model GCWP1800D1WW

Near Maple Grove, MN 55311

Seth

Job Details: 10/26/2021

Noisy. No worrisome noise were found. The mode shifter was a little loud and gear box is getting noisy. I lubricated the mode shifter and tested the washer. It is working as designed.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW6620HC2

Near Maple Grove, MN 55369

Seth

Job Details: 10/26/2021

"Washer getting error code and would not complete cycle. Unit had an error code for long drain. I cleaned dog and pet hair from the filter assembly, hoses and bellows. I tested the washer. The washer is now fixed. Please call and collect payment, work authorized by shift leader on site."

We serviced a

MAYTAG DISHWASHER

Model MDBH979AWW3

Near Monticello, MN 55362

Matt

Job Details: 10/26/2021

"Customer complaint is, HAVE TO PULL DOOR HARD AND IT'S LOOSE AND SOAP DISPENSER WON'T OPEN. Inspected and tested. Found the control panel is falling off and the handle is broken. Also the dispenser has failed. Needs a new control panel, pocket handle and dispenser. I installed the dispenser and then found that board is sending voltage to the dispenser all the time. Needs a new board to. Parts on order. ; used 1 WPW10199696 (DISPENSER) from stock, ordrd 1 W10811156 (Control panel) and 1 WPW10205890 (Pocket handle) and 1 W11202746 (Board)"

We serviced a

LG WASHER FRONT LOA

Model WM2455HW

Near Maple Grove, MN 55369

Seth

Job Details: 10/26/2021

"Not draining. I found the pump was failed and the cold triple valve had failed damaging the rear shock. I replaced the pump and ordered parts.; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 5220FR2075L (Triple valve) and 1 383EER3001J (Shock)"

We serviced a

KENMORE REFRIGERATOR

Model 795.7205311

Near Eagan, MN 55122

Delton

Job Details: 10/26/2021

"Replaced ice maker, tested and ice maker cycles and no leaks. Ice maker is working good."

We serviced a

KENMORE REFRIGERATOR

Model 253.742727

Near Maple Grove, MN 55369

Seth

Job Details: 10/26/2021

Customer complains refrigerator door does not close properly Freezer is not cooling. Upon arrival and inspection I found the defrost timer had stalled I advanced it compressor started for a second then locked up And made a bad noise. I pulled unit and inspected compressor and could not get it to restart. This fridge has a failed sesled system. The refrigerator door is physically bent its making contact And rubbing a hole in the liner. Fridge would need a door. Please transfer; saved tckt

We serviced a

GE DISHWASHER

Model GDT580SMF0ES

Near Elk River, MN 55330

Matt

Job Details: 10/26/2021

"Customer complaint is, GOES THROUGH THE CYLCE AND NO WATER ENTERING THE DW. Inspected and tested. Found the flood switch has failed. Quoted customer to install new flood switch. Customer approved repairs. Installed new flood switch and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"

We serviced a

DACOR REFRIGERATOR

Model DRF427500AP

Near Savage, MN 55378

Delton

Job Details: 10/26/2021

Found water underneath crisper drawer and ice build up. I cleaned out water and tested 3 gallons of water through dispenser and no leaks. I suspect fridge door was open and created frost build up on back wall as i saw ice build up. No more leaks detected as Im here but unit is a built in and could not fully inspect drain line.

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model GBD307PDS7

Near Hopkins, MN 55305

Nate

Job Details: 10/26/2021

"Uninstalled control board. Took video of wire connections for reference when I return. Customer put screws for board in their kitchen desk drawer. DW how should I send this to circuit board medics?; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- GAS

Model LDG8404AAE

Near Minneapolis, MN 55406

Nate

Job Details: 10/26/2021

Dryer not running. Found a bad motor. Quoted customer. 30 year old dryer.

We serviced a

KENMORE DISHWASHER

Model 587.152629

Near Apple Valley, MN 55124

Delton

Job Details: 10/26/2021

"Replaced motor and seals, tested and dishwasher no longer leaks and is working good."

We serviced a

KENMORE DRYER- GAS

Model 110.7893279

Near Eagan, MN 55123

Delton

Job Details: 10/26/2021

"Replaced parts, tested and dryer is quiet, tumbling, heating and working good.; used 1 4392067 (), and 1 279787 (MOTOR) from stock, pckd up 1 Wp697772 (Blower wheel)"

We serviced a

MAYTAG DRYER- GAS

Model MDG2500BWW

Near Elk River, MN 55330

Matt

Job Details: 10/26/2021

"Customer complaint is, NOT HEATING AND MAKES TERRIBLE BANGING NOISE. Inspected and tested. Found the blower wheel had cracked and was loose and wore a hole through the housing. Needs a new blower housing and wheel. Installed new blower housing, blower wheel and retaining ring. Tested dryer and its getting to hot with vent connected. Temperatures are good with vent disconnected. Air flow on back of dryer is 34mph and outside its only 15mph. Dryer is not venting sufficiently. Advised customer to not use dryer until they address the venting issue. ; pckd up 1 WP9703438 (Retaining ring)"

We serviced a

FISHER PAYKEL WALL OVEN- ELECT

Model WOTD-230

Near Saint Michael, MN 55376

Matt

Job Details: 10/26/2021

"Customer complaint is, RANGE CONTROL NOT WORKING. Customer said that the top oven doesnt work unless there using the lower oven. Inspected and tested. Top oven preheated and was holding consistent temperatures. Both ovens have their own relay boards, so that doesnt make sense to me, but oven is operating normal for me now."

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Minnetonka, MN 55345

Phillip

Job Details: 10/26/2021

A mouse had chewed a hole through the drain hose. I replaced the drain hose. tested good no more leaks.

We serviced a

LG DRYER- GAS

Model DLGX7188WM

Near Shorewood, MN 55331

Phillip

Job Details: 10/26/2021

"I started the dryer but it did not heat. I test each component and then put back together. The dryer started heating. The longer I ran it, it stoped heating. All the thermostats tested good a d the gas coils tested good. I found the relay on the board was failing. The board needs to be replaced, not serviceable. I could mot locate the board in stock. EBR36858804 control ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE WASHER TOP LOAD

Model GCWP1800D1WW

Near Medina, MN 55340

Phillip

Job Details: 10/26/2021

The customer said that when it starts to agitate fast it really starts to bang hard. They said they can hear throughout the house. It took a while of testing but it finally acted up for me. The following parts are needed for the repair. The tub hangs low and slightly to the right. When it started to agitate the basket was moving too. To me it was a little louder than normal in spin . It may also need the motor assembly but not sure please add it. Wont use it if not needed. Front Rod-2-WH16X10158Rear rod-2-WH16X10159Machine shaft WH38X10019Bearing WH2X1198Motor with inverter WH20X10093; states that autho needed

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW6800WL1

Near Corcoran, MN 55340

Phillip

Job Details: 10/26/2021

"The washer was not draining very fast. I removed the drain pump and found some pieces of cloth in the pump, the pump propeller was also bad. I replaced the drain pump and tested. It drains and spins good now. ; used 1 W10536347 (CABRIO DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LEQ9030PQ0

Near Robbinsdale, MN 55422

Nate

Job Details: 10/26/2021

Has a broken door switch. I replaced the broken door switch and it works great now. .; used 1 WP3406107 (DOOR SWITCH) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MISSING

Near Minneapolis, MN 55418

Nate

Job Details: 10/22/2021

Fresh food warm. Evaporator is 25% frozen. It has a sealed system issue. Customer buying a new fridge. Cleaned it out though. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Minnetonka, MN 55343

Nate

Job Details: 10/22/2021

"Dishwasher dead. Found wires in the junction box not connected. Reconnected the wires, runs great now."

We serviced a

GE WASHER TOP LOAD

Model GTW810SPJ1MC

Near Eagan, MN 55122

Delton

Job Details: 10/22/2021

"Customer says it will be really loud grinding when in agitate. I ran test and did not get it to replicate the grinding sound. Washer fills, agitates, drains and spins. Cannot find issue. They will call back and record issue if happens again."

We serviced a

LG REFRIGERATOR

Model LFC21776ST/06

Near Minneapolis, MN 55416

Phillip

Job Details: 10/22/2021

There was frost and ice build up in the freezer. The freezer door was not shutting evenly. I aligned draw and made sure it shuts good now. The customerdefrosted the freezer.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Chaska, MN 55318

Phillip

Job Details: 10/22/2021

The microwave does not heat. After testing Im getting 12 amps but it wont heat. It needs a magnetron and diode. Magnetron 2m248he8 ; ordrd 1 W11256462 (Dioed)

We serviced a

KENMORE DRYER- GAS

Model 110.6681269

Near Eagan, MN 55123

Delton

Job Details: 10/22/2021

"Found that dryer is getting very hot inside drum and then shuts off until it cools down and overload limit resets and will turn on again. Disconnected dryer vent, tested heat and dryer cycles on and off normally and never shuts off. I attach vent and dryer overheats and shut off. Dryer vent runs through basement ceiling and i am able to move the whole dryer vent, based on that it appears that vent is disconnected in the ceiling. Also the outside vent into house it crushed from 4inch opening to maybe 2 inch. Appears that it was bent enough to get it to fit? I explained to customer that vent would need to be fixed and to try their association and see if they cover it, otherwise suggested Dryer Vent Wizard."

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGEF3055KFC

Near Osseo, MN 55311

Seth

Job Details: 10/22/2021

"F11 error, shorted UI. I replaced the failed UI and repaired a burnt terminal and tested the range. It is now fixed.; pckd up 1 55-5304495520 (Board)"

We serviced a

KENMORE RANGE- GAS

Model 79073433311

Near Champlin, MN 55316

Seth

Job Details: 10/22/2021

Not heating. I replaced the failing ignitor and tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

FISHER PAYKEL DRYER- GAS

Model DG7027G1US

Near Bloomington, MN 55420

Delton

Job Details: 10/22/2021

Customer states that dryer does work and dry clothes but will turn on and off by itself until he comes in and opens/closes door and turns on/off dryer again. I run test and dryer is working good. I found that wrinkle free setting is turn on it will run for 30 seconds every 5 minutes up to 24 hours to prevent wrinkling. I showed him in the manual where it says that. Dryer is working good as Im here.

We serviced a

LG RANGE- DUAL FUEL

Model LDG4313BD/00

Near Minneapolis, MN 55437

Delton

Job Details: 10/22/2021

"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

DACOR RANGE- GAS

Model RSD30S

Near Minneapolis, MN 55424

Nate

Job Details: 10/22/2021

Soldered new relay on board. Heats great now.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3047LSJ

Near Apple Valley, MN 55124

Delton

Job Details: 10/22/2021

"Found that igniter is not coming on. Found that the oven gas valve is bad, is open. .; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

KENMORE RANGE- ELECTRIC

Model 911.9584991

Near Minneapolis, MN 55431

Nate

Job Details: 10/22/2021

"Gives an F1 error code. Touchpad, all buttons work. Looked up control board but cant find anyone who has it. DW can you please see if you can find it? ; O-emld tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model ZISS420DRJSS

Near Maple Grove, MN 55311

Seth

Job Details: 10/22/2021

Built-in fridge was not cooling when I arrived. I tested and found the compressor inverter relay board was getting appropriate signal from the main control board but it was not starting the compressor. I swapped out the control board and the machine began cooling instantly.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

BOSCH REFRIGERATOR

Model B22CS30SNS/02

Near Minnetonka, MN 55345

Seth

Job Details: 10/22/2021

Not dispensing water or making ice. Filter was not nested 100% and filter head was frozen. I thawed the head and re-installed the filter. The fridge is now fixed.

We serviced a

GE DRYER- ELECTRIC

Model DBXR45385WW

Near Mound, MN 55364

Seth

Job Details: 10/22/2021

The unit is loud and the automatic cycles are not completing when they should. Upon arrival and inspection I found the front bearing and glide failed. I replaced them and tested temps with a thermal couple in the cavity. Machine instantly short cycled and raised above 250?F. I checked the vent and it is 100% blocked. Customer will clean the vent. Note someone has cut the back of the case out of this machine and it may physically cause problems noises and failures.; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS109BSS00

Near Chaska, MN 55318

Phillip

Job Details: 10/22/2021

The whole unit was dead. I found the control fuse was open. The fuse was replaced last November. I replaced the fuse. Its working good now. When I pulled the oven out and tilted it down so I could remove the control panel screws the bottom edge of the oven scraped against the wall. I showed the customer what happened. I added pics of the wall. ; used 1 WPW10545255 (THERMAL FUSE) from stock

We serviced a

KENMORE DISHWASHER

Model 587.152629

Near Apple Valley, MN 55124

Delton

Job Details: 10/22/2021

"Leaking from motor, also all gaskets are ripped/corroded. Ordering parts and rescheduling.; ordrd 1 154844301 (Wash motor) and 1 154701001 (Splash sheild) and 1 154827601 (Door gasket) and 1 809006501 (Bottom gasket)"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF310PXVW1

Near Minneapolis, MN 55438

Phillip

Job Details: 10/22/2021

The range is making a buzzing noise. The noise is coming from the clock. I checked the power cord connection and all the wires and connectors. It would need a new clock. Clock-3149836; states that autho needed

We serviced a

DACOR MICROWAVE

Model DCM24S

Near Eden Prairie, MN 55344

Phillip

Job Details: 10/22/2021

The unit was completely dead. I pulled it out and found that the 20 amp fuse was bad. The two door latch screws were loose so the door was not shut incorrectly. I tighten the screws replaced a fuse and its working good now. ; used 1 MICRO2 (20 AMP FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GT2SHMXMS04

Near Minneapolis, MN 55406

Nate

Job Details: 10/22/2021

"Fresh food is warm. Lots of frost in freezer. Steamed out freezer. Drain pan was frozen over. Steamed out drain, water drains well now. Steamed out 3 vents into fresh food section. Can feel the cold air coming down into the fresh food now. Tenant will call to make payment later."

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9250PL3N

Near Minneapolis, MN 55407

Nate

Job Details: 10/22/2021

"Dryer not drying clothes. With vent connected, gets up to 160, same with vent disconnected. Airflow outside is 28 mph. Replaced coils and thermostat. Vacuumed all lint out. Tested moisture sensors they test good. Everything runs great. ; used 1 WP8577274 (THERMISTOR), and 1 5303931775 (COIL KIT) from stock"