Service History 137 - Omega Force Appliance Repair

We serviced a

BOSCH DISHWASHER

Model SHV878WD3N/11

Near Minneapolis, MN 55406

Nate

Job Details: 11/01/2023

Stopping after five minutes. Found the air gap full of hair and plastic. Not draining. Showed the customer how to clean air gap. Cleaned it out. Now it drains 200% better. Took the filter out of the dishwasher and the customer cleaned that all up. Then I filled the dishwasher and drained it again. Cleaned it out with paper towels. Also adjusted the right and left feet so that the door doesnt hit the cabinet anymore. Closes much better now. Level too.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55417

Nate

Job Details: 11/01/2023

Icemaker has been leaking. Replaced bad Icemaker. Cycled it. Works great now.

We serviced a

SAMSUNG WASHER

Model WW22K6800AW/A2

Near Minneapolis, MN 55405

Nate

Job Details: 11/01/2023

"When I got here the washer was full of water and wouldnt unlock because of that. I drained the water out, and unlocked the door. Now the washer thinks its empty when its full of water. I drained it all out and unplugged the washer and disconnected the pressure sensor hose, reconnected it, plugged back in washer. Tried again on a rinse and spin, and now it drains all the water out. Runs great now. Water that was leaking through ceiling is not anywhere near the laundry area and the drain line is going down the drain pipe. No water on floor or sheet rock behind the washer. Everything good as far as we are concerned."

We serviced a

ELECTROLUX FREEZER

Model PLFU1778ES2

Near Eagan, MN 55123

Delton

Job Details: 11/01/2023

"Found that the cold control is bad. Jumped it and compressor turns on and runs. Customer approved estimate. Replaced cold control, tested and freezer turns on and is cooling and working good.

We serviced a

SAMSUNG WASHER

Model WF45K6500AW/A2

Near Lakeville, MN 55044

Delton

Job Details: 11/01/2023

Customer says will intermittently leak and have water in base pan. I ran test and found that the soap they are using has a lot of suds and would leak out the back vent . I showed customer and informed them to use less soap. Washer itself is working good.

We serviced a

GE DISHWASHER

Model GDT625PSJ4SS

Near Minneapolis, MN 55448

Phillip

Job Details: 11/01/2023

When you close the door and press start the dishwasher beeps indicating the door is open. I found the top of the dishwasher was bowing up so the door strike was not making contact with the latch. I pulled the dishwasher out and pushed down on the tub. Now the latch closes and the dishwasher will start.

We serviced a

SAMSUNG DRYER

Model DV45K6500GW/A3

Near Lakeville, MN 55044

Delton

Job Details: 11/01/2023

"Found that the moisture sensor was unplugged so the dryer would drop time because it didnt sense any wet load. Plugged it back in and cleaned out inside dryer of lint build up, Tested and now adds time for wet load. Dryer is working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS2SHEXNS00

Near Minneapolis, MN 55446

Adam

Job Details: 10/31/2023

"Installed light socket once installed tested and could hear it shorting out. Pulled unit out protective mat. Removed the control board and inspected. See photos. The one cap is bad. Needs board. Not sure if we can still get the board or not. WPW10135090 board. Please source part and update customer. Shows none available ; snapped 1 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Columbia Heights, MN 55421

Nate

Job Details: 10/31/2023

Main wash motor is all rusty and leaking. Owner already approved the quote from the office. I checked and verified its the pump thats leaking. Ordered pump. Coming back on Friday to install. Customer was quoted $50 less for labor. J13. ; ordrd 1 154844101 (Pump)

We serviced a

WHIRLPOOL DRYER

Model MGDC300XW0

Near Saint Paul, MN 55104

Phillip

Job Details: 10/31/2023

"The customer just says it doesnt heat. Again when we run it, it heats. We let run for about 20 minutes and its cycling on and off. The air flow is very good, 20 mph. We removed the ignition coils and replaced the coils with new ones. We ran the dryer again and its heating up good. The invoice includes the part from today plus the labor/trip charge from today and the labor from cleaning the 2 dryer ducts last visit. Please bill the customer for the total repair. We talked to the tenant on site today and gave him the update. ; used 1 5303931775 (Gas coils) from stock"

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Saint Paul, MN 55117

Nate

Job Details: 10/31/2023

Not draining. I forced a cancel and it drains very weak. Quoted for new drain pump. Coming back on Monday to install. ; ordrd 1 EAU62043403 (Drain Pump LG)

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Newport, MN 55055

Nate

Job Details: 10/31/2023

"Dishwasher has E01 error. Found the flood pan full of water. Wet vacuumed out flood pan, and checked and made sure flow sensor was connected. Also, control panel got damaged when the retail company they bought it from installed it. Needs new UI panel . DW can you please look up the control panel? Order it and schedule return visit? Also, dishwasher is super wedged under counter top. Not easy to get in or out. Thats how control panel get damaged in first place. Found that water wouldnt drain and that caused over flow. Had a large seed stuck in drain line/ removed seed, now it drains great. ; saved tckt"

We serviced a

JENN-AIR WALL OVEN++

Model JJW8630DDS

Near Maple Grove, MN 55369

Phillip

Job Details: 10/31/2023

The complaint is when they run the upper oven then start the lower oven the 4d22 fault code appears. The code means No Reverse Airflow Fan rotation (no/low RPM). It does not specify the upper or lower. ITs recommended that the upper and lower fan are replaced at the same time. I was unable to locate the lower cooling fan. Please research the part and contact the customer. Lower cooling fan WP74008437Upper cooling fan WP74008383; states that autho needed

We serviced a

SPEED QUEEN WASHER COIN OP++

Model SWNNY2SP113TW01

Near Minneapolis, MN 55403

Nate

Job Details: 10/31/2023

"Washer is said to be having problems washing. Not going through a cycle. I took it apart and there are belt shavings everywhere. I called SQ and they had me take the pump off and test the belt for agitate and spin and it moves normal. Nothing stuck between tubs. They said their motors rarely, ever have to be replaced. But if theres shavings it only happens because of over load. I called maintenance and told them that. Also, belt is damaged now from overload, and pump needs replacement too. Called maintenance and gave them quote (attached). They will call our office later to let us know if they have approval to order the parts. The belt and pump kit. ; saved tckt"

We serviced a

HAIER WASHER

Model HLC1700AXW

Near Eagan, MN 55122

Delton

Job Details: 10/31/2023

"Getting FC12 error, communication failure between board and motor. I checked connections between both and is secure. Called GE tech line and they said to replace both motor and control board for this model with that error.PW said to put it into pending autho and office will get authorization from Assurion.Control board WH18X27222; motor WH18X27723; saved tckt , states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Apple Valley, MN 55124

Delton

Job Details: 10/31/2023

"Jared: Still got wrong part (round flipper) according to email and what we talked about the round is new style and we a new need a receiver (cam). Please look into this.I did not go to customers house.; saved tckt , states that autho needed"

We serviced a

LG DRYER

Model DLGY1902KE

Near Elk River, MN 55330

Matt

Job Details: 10/31/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Found the resettable fuse was tripped and theres been a lint fire on the inside of the dryer. Reset fuse and vacuumed out inside of dryer. Tested and dryer is heating, but is getting to hot and I shut it down when it got to 250F. Vent needs to be cleaned. It vents out the second story. I advised customer to not use dryer until vent gets cleaned."

We serviced a

GE MICROWAVE

Model JTP90SP3SS

Near Plymouth, MN 55446

Adam

Job Details: 10/31/2023

Unit wasnt heating and turn table not running. The door light and fan working. Sounds like bad switches. Removed board. Tested switches. Found one was new the other two were old. Found one bad switch. Customer said GE did the other one recently. I quoted for both switches. Installed part then tested multiple times working great.

We serviced a

LG DRYER

Model DLE5977W

Near Sartell, MN 56377

Matt

Job Details: 10/31/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse was open. Customer approved repairs. Installed new thermal fuse and vacuumed out inside of dryer. Tested and dryer is heating, but got over 250F before I shut it off. I disconnected vent and now heat is cycling between 225F and 140F and air flow is 25mph on back of dryer. I showed this to the customer and advised that they dont use until the vent gets cleaned. Customer is going to clean the vent.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Sartell, MN 56377

Matt

Job Details: 10/31/2023

"Customer complaint is, THE WASHING MACHINE IS MAKING A LOUD GRINDING NOISE DURING THE LATE RINSE CYCLE BEFORE IT STARTS THE SPIN CYCLE. Inspected and tested. Found the actuator isnt shifting all the way and its grinding. Customer approved repairs. Installed new actuator, splutch kit and tested. Washer sounds great. Washer is now fixed.

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Sartell, MN 56377

Matt

Job Details: 10/31/2023

"Customer complaint is, AGITATOR IS COMING APART. Inspected and tested. Found the fabric dispenser keeps popping off the agitator. Customer approved repairs. Installed new agitator and dispenser cup. Washer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model NOTAVAILABLE

Near Apple Valley, MN 55124

Delton

Job Details: 10/31/2023

"Found that the door switch is open. Replaced that and dryer still not starting and then found that the thermal fuse is open and cut power to the motor. Customer approved estimate. Replaced door switch a nd thermal fuse. Also cleaned out inside dryer of lint build up. Tested with dryer vent disconnected and dryer cycling heat normally. I attached vent and heat spiked. Dryer run through ceiling and across house. I show customer and informed him that dryer vent would need to be cleaned.Dryer itself is running and working good.

We serviced a

MAYTAG WASHER STACKED++

Model LSE7806ACE

Near Mound, MN 55364

Adam

Job Details: 10/31/2023

Installed new water valve from last diagnosis. Once installed tested multiple times for leaks. Ran each valve for 5 minutes to make sure no leaks. Unit is now working properly. Had to go back to unit after I left for water leaking. Found the unit plastic fill dispenser was deflecting water backwards and everywhere. Made sure what was entering properly. Filled and drain over 5 times. Spin drained and tumbled correctly

We serviced a

LG WASHER

Model WM4270HWA

Near Maplewood, MN 55119

Nate

Job Details: 10/31/2023

"Giving an LE error. Ended up finding a bad hall sensor. Replaced sensor, and now it runs and spins great.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298HDRS/XAA

Near St. Louis Park, MN 55416

Phillip

Job Details: 10/31/2023

The customer said the ice makers are working fine. There is just a big sheet of ice under the crisper drawer. We found the defrost drain if plugged up. We defrosts the back panel and installed the new drain kit. I turned the energy saver off and advised the customer to leave it off.

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Minneapolis, MN 55412

Phillip

Job Details: 10/31/2023

"Returned with blower wheel, Removed covers, installed new wheel, cycled, tested the dryer. Working as is should, no noises or vibration."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Saint Paul, MN 55116

Nate

Job Details: 10/31/2023

Leaking from heater terminals which are broken. Replaced heater assembly. Runs great now with no leaks. Used special glue as extra protection around HEATER.

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Champlin, MN 55316

Phillip

Job Details: 10/31/2023

Today we replaced the transmission only and ran the calibration. The washer runs and sounds good.

We serviced a

LG WASHER

Model WM3400CW

Near Dayton, MN 55327

Phillip

Job Details: 10/31/2023

The washer makes a noise during the drain and spin. The noise was only happening when the drain pump was on. We pulled the front off and removed the drain pump. We found a small price of wood stuck in the pump. We put it back together and ran it again. The washer sounds good.

We serviced a

KENMORE REFRIGERATOR

Model 106.57066601

Near Farmington, MN 55024

Delton

Job Details: 10/31/2023

"Replaced water line connection, tested and no leaks. Water dispenses and is working good.

We serviced a

KENMORE RANGE

Model 790.72402013

Near Minneapolis, MN 55406

Nate

Job Details: 10/31/2023

"Taking a long time to pre heat and they smell gas. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 350 within 5 minutes. No gas smell.

We serviced a

DANBY FREEZER

Model DUF167A4WDD

Near Burnsville, MN 55306

Delton

Job Details: 10/31/2023

"Replaced control board, evaporator fan motor, door switch since customer said the food thawing was intermittent. Tested and freezer compressor turns on and fan is running. Freezer is working good as Im here."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Minneapolis, MN 55431

Delton

Job Details: 10/31/2023

Replaced motor assembly, tested and dishwasher now runs and water is sloshing around. Dishwasher is working good.

We serviced a

LIEBHERR++ REF BUILT IN++

Model HCB2062

Near Minneapolis, MN 55439

Delton

Job Details: 10/31/2023

Replaced user interface. Tested and Display is bright and all buttons work and are functioning. Refrigerator is working good.

We serviced a

SAMSUNG DRYER

Model DV48H7400GW/A2

Near Minneapolis, MN 55419

Nate

Job Details: 10/31/2023

Dryer still squeals according to the customer. I ran it and confirmed it squeals. Took dryer apart and found the bushing worn down on the idler pully. Replaced pully, and also found a ton of lint inside the dryer. Made sure no holes in the filter. Cleaned out all the lint. Also cleaned out other random objects like spare change. Runs nice and quiet now.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Victoria, MN 55386

Adam

Job Details: 10/31/2023

Customer complaint. Light on board and wont respond. Customer said they tried to trip the breaker still didnt work. The control lock button is the one that is lit. Customer said it happened when unloading and heard herself bump the button because made a different noise. I held the button for 3 seconds. Lock light came off and it started to work. Tested button a few times and is working properly. Explained to customer what I found she said she held it for 3 seconds but didnt try today. I explained if it happens again make sure hands arent wet and clean.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Minneapolis, MN 55426

Adam

Job Details: 10/31/2023

"Customer complaint water dripping out fridge and under the crisper drawers. Removed the evap cover and found drain clogged. Installed drain kit to solve this issue and found the sensor was off a bit also so replaced evap sensor. Reassembled tested unit is working properly.

We serviced a

KITCHENAID RANGE

Model KSGB900ESS3

Near Saint Paul, MN 55104

Delton

Job Details: 10/31/2023

Replaced ignition board. Tested and now bake and broil spark and gas turns on in the oven. Oven preheated and is working good.

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Buffalo, MN 55313

Matt

Job Details: 10/31/2023

"Customer complaint is, ALARMS ARE GOING OFF. IT IS MAKING ICE. WONT DISP ICE OR WATER. Inspected and tested. Found the right FF door switch is flaky and only sometimes working. Quoted customer $242. to install new switch. Customer approved repair. Part on order. ; ordrd 1 WR23X29161 (Door switch)"

We serviced a

GE DISHWASHER

Model GDT665SMN2ES

Near Maple Grove, MN 55311

Adam

Job Details: 10/31/2023

"Display randomly goes dead. Found this one is having the one solid flash for a bad board or display. The wiring seams good. When testing. Quoting for display and control board. Left voice mail for authorization. Will need to follow up to make sure they want to repair Panel WD21X25371Board WD21X25992; snapped 1 QuickPics, states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHP878WD5N/11

Near Plymouth, MN 55446

Adam

Job Details: 10/31/2023

"Customers complaint, not heating or drying dishes. Unit was giving a code of E9. That is a heater code. Pulled unit out on protective mat. Ohmed out heater and it was open. Which means a bad heater. Quoted bluebook to install new heater. Customer approved. Ordered part and rescheduled. ; ordrng 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Minnetrista, MN 55375

Adam

Job Details: 10/30/2023

Unit wasnt draining. Tip unit back and found the wire came right out of the plug. Installed new ends to the wire and clipped them on to the drain pump. Now its tight connection and is working properly. If happens again will need wiring harness or solder the wire to the drain pump.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW2

Near Victoria, MN 55386

Adam

Job Details: 10/30/2023

Unit making loud noise during tumbling. Disassembled front of unit. The rollers and idler were good. Next checked the blower wheel. Found the blower wheel is busted. Didnt see the piece or anything from it. Installed new blower. Cleaned up rollers and idler. Reassembled tested unit is working properly.

We serviced a

LG DRYER

Model DLGX4001B

Near Victoria, MN 55386

Adam

Job Details: 10/30/2023

Customer complaint burning clothing. He showed me examples its not leaving brown streaks but melting on the back. Took temps and unit on high got up 250 which is way to hot. I unhooked the vent now high got up to 200. Explained to customer about the dryer vent. He will get someone out to clear it. Showed customer how the temp changes with it not hooked up also.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Otsego, MN 55330

Matt

Job Details: 10/30/2023

"Customer complaint is, AT THE END OF THE CYCLE WATER IS STILL IN THE BASE. Inspected and tested. Found the air gap is plugged on the counter. I recommended bypassing the air gap and putting a high loop underneath the sink. Customer approved bypassing air gap. I disconnected drain hose from air gap and hooked it up directly to the garbage disposal and put a high loop in it. Tested and dishwasher is working and draining great. Dishwasher is now fixed."

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRW01

Near Otsego, MN 55330

Matt

Job Details: 10/30/2023

"Customer complaint is, Ice Maker is not working unit is cooling fine. Inspected and tested. FF compartment temperature is 39F and freezer is 2F. I cycled the ice maker and it cycled, but just a trickle of water came in. The water dispenser in the door is just trickling also. Customer hasnt replaced the filter in a long time. Customer is going to need to replace the filter. I advised customer on using a OEM filter and changing regularly."

We serviced a

SAMSUNG DRYER

Model DV48H7400GW/A202

Near Dayton, MN 55327

Matt

Job Details: 10/30/2023

"Customer complaint is, SQUEAKING. Inspected and tested. Found the idler pulley is seized up. Customer approved repairs. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

GE REFRIGERATOR

Model PSHS6RGXBDSS

Near Eden Prairie, MN 55347

Adam

Job Details: 10/30/2023

Unit isnt cooling properly. Found the freezer evap full of frost. Removed evap cover. Its a big ice brick. The defrost isnt working. Steamed enough to test heat and bimetal. Found the defrost heater tested open. Installed new heater after steaming frost and clearing drain pan. Now unit is working properly.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Hanover, MN 55341

Phillip

Job Details: 10/30/2023

We verified the ice maker was broken. We installed the new ice maker and turned it back on. They also said the water dispenser is slow. They have it hooked up to a RO system. I said it could be a issue with the RO and have it serviced or bypass it.

We serviced a

LG DISHWASHER

Model LDFN3432T

Near Andover, MN 55304

Matt

Job Details: 10/30/2023

"Customer complaint is, BEEP WHEN ITS RUNNING, DISPLAY FLASHES. Inspected and tested. Found the control panel is flashing and beeping when running. Installed new control panel and tested. Dishwasher is working great and no more flickering display. Dishwasher is now fixed."

We serviced a

LG DRYER

Model DLE3170W

Near Eden Prairie, MN 55346

Adam

Job Details: 10/30/2023

Unit will stop randomly no matter what. Started cycle and it worked just fine heated ran no issue for 3 minutes. I went grab a tool and bumped the door and it stopped. I found the door itself and the door switch is the issue. Its not pushing the door switch in far enough. I tap the switch it works perfectly. I shut the door it hits the switch but if you bump the door it turns off. There is just enough play in the door and switch. Tried to adjust the door nothing. Showed customer the issue. The customer is going to put a little tap or pad where the door meets the switch. If it doesnt work he will order a door switch. The door is latching properly and tight its in the hinges or the switch.

We serviced a

MAYTAG DISHWASHER

Model WDF760SADB2

Near Ramsey, MN 55303

Matt

Job Details: 10/30/2023

"Customer complaint is, NEEDS CHECKED OUT, NOT ALWAYS DRAINING OR DISP OPENING OR FILLING. Inspected and tested. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great and has drained every time. Dishwasher is now fixed.

We serviced a

KENMORE REFRIGERATOR

Model 795.71089015

Near Otsego, MN 55330

Matt

Job Details: 10/30/2023

"Customer complaint is, WATER ON THE FLOOR. Inspected and tested. FF temperature is 39F and freezer is 3F. Found ice on the bottom of the freezer floor. I disassembled freezer and the drain is plugged. Defrosted freezer evaporator drain pan and pulled out refrigerator and cleaned drain on the back side. Drain is working great. Refrigerator is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Osseo, MN 55311

Phillip

Job Details: 10/30/2023

Customers stated the ice tray was filling up with water. Removed the ice maker and installed new ice maker. Cycled and tested; with the new ice maker, i found no water in the ice cube tray.

We serviced a

LG WASHER

Model WM1832CW

Near Plymouth, MN 55441

Phillip

Job Details: 10/30/2023

When we arrived the washer had water sitting in the bottom. Today we replaced both hot and cold valve. The washer tested good.

We serviced a

ASKO++ DISHWASHER

Model D5424

Near Minneapolis, MN 55402

Phillip

Job Details: 10/30/2023

We started the dishwasher. The dishwasher ran for 45 minutes and never shut off. No problems found with the dishwasher on the right.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5000EW/A3

Near Apple Valley, MN 55124

Nate

Job Details: 10/30/2023

"Not spinning. Found a bad idler pully: replaced pully, vacuumed out dryer and oiled rollers. Runs and heats great now.

We serviced a

WHIRLPOOL WASHER

Model LSR5132J01

Near Eagan, MN 55122

Nate

Job Details: 10/30/2023

Not draining. Found a bad lid Switch. Replaced switch. Runs and drains great now.

We serviced a

SAMSUNG DRYER

Model DV45H7000EW

Near Eagan, MN 55122

Nate

Job Details: 10/30/2023

Not heating. Found a bad heater assembly. Quoted for new heater. We replaced the heater assembly. Now it heats great. Vacuumed out lint and oiled and cleaned rollers. They will want to get the vent cleaned so that the heater doesnt go bad again.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Minneapolis, MN 55408

Nate

Job Details: 10/30/2023

"LED lights in middle drawer dont work. Had to replace the left one, then it worked. We then installed the old one from the left onto the right side and now both work."

We serviced a

SAMSUNG WASHER

Model WW22K6800AW/A2

Near Minneapolis, MN 55405

Nate

Job Details: 10/30/2023

"c4 error on this Samsung washer. Washer is pretty new. When it comes time to add water via the dispenser, the water valve hums but water barely trickles in. We replaced the part. Ran it on a rinse and spin. Then on a regular cycle and it ran great all the way through including dispensing."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Monticello, MN 55362

Matt

Job Details: 10/30/2023

"Customer complaint is, THINKS THE ELEMENT IS GOING OUT OF IT. Inspected and tested. Found the bake element is fried. Quoted customer $301. to install new element. Customer approved repairs. Part on order. ; ordrd 1 W10779716 (Bake element)"

We serviced a

GE REFRIGERATOR

Model CVE28DP3NBD1

Near Minneapolis, MN 55416

Nate

Job Details: 10/30/2023

"Fresh food and freezer are warm since yesterday. We plugged in the newfi device and put into diagnostic mode. Found 5 days ago temps started going up. 50 to 60 degrees in both compartments. No frost on evaporator. Compressor not running. Tried to make it run, but it just shakes and doesnt run. You can hear the internal part shake. Sealed system issue. Please call customer with quote. Unable to get fridge out because of island. Called FW and gave heads about this. Doors would have to come up which is going to be extra. Please call with quote but talk to FW first. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model KUDKO3ITBT3

Near Minneapolis, MN 55428

Nate

Job Details: 10/30/2023

Fills continually with water until water valve in basement is shut off. Needs new water valve. Ordered from sundberg and put on will call. Coming back Friday to install. Picked it up today. ; pckd up 1 WPW10158389 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Minnetonka, MN 55345

Adam

Job Details: 10/30/2023

Customer complaint unit not finishing cycle tripping. Put unit through test mode. Got a heater code. Went through the cycle completely and seams like the heater was kinda working. Ohmed out from board and was open. Pulled unit out and found the right side was leaking and dripping on the connection. Ended up shorting out the element and plug. I can repair the wire but the heater needs to be replaced. Not just do to the burnt up plug but its leaking. Quoted customer blue book and rescheduled W10703867 heater from Dey Order Number is 3209279; ordrng 1 W10703867 (Heater element)

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Minneapolis, MN 55405

Phillip

Job Details: 10/30/2023

"Customer said unit was not heating the tumble was working. Arrived, cycled and tested found unit not heating. Remove covers and drum. Found the wire going to the heat element burnt, the wire spade was burnt off will need the wire and connector repaired also a new heat element. Customer approved the repair; ordrd 1 WE11X21156 (ELEMENTS & REAR PAN ASSM.)"

We serviced a

SPEED QUEEN DRYER

Model ADE3SRGS177TW01

Near Minneapolis, MN 55401

Phillip

Job Details: 10/30/2023

The complaint is the dryer takes a long time to heat. We found the duct on the back was to long. We cleaned the lint out the dryer and installed a new dryer duct. We recommend that the dryer duct is cleaned right away. The dryer is heating good just has a plugged duct. ; used 1 DUCT-90 (DE904 90 ELBOW) from stock

We serviced a

BEKO DISHWASHER

Model DUT36522W

Near Saint Paul, MN 55116

Nate

Job Details: 10/30/2023

Drain pump continually runs. So they unplugged the dishwasher and when we pulled it out it was full of water underneath. It had been giving an E1 flood error. We got the water out and plugged back in and then it gave an E2 flow meter error. We found the meter unplugged and plugged it back in. Still gives E2 error. Ordered the board and glow meter assembly. DW can you verify we ordered the right parts? ; ordrd 1 1760940100 (Board) and 1 1760201300 (Flow meter)

We serviced a

GE REFRIGERATOR

Model GYE22HSKNSS

Near Chaska, MN 55318

Adam

Job Details: 10/27/2023

Installed new door light switch. Once installed hooked up smart HQ cleared the codes and tested door switches. Everything now is operating correctly. also customer wanted the door alarm on. We made sure we got that on also.

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Eden Prairie, MN 55347

Adam

Job Details: 10/27/2023

Installed part from last diagnosis. Once installed tested a rinse and spin went completely though with out issue. Unit is operating correctly now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Blaine, MN 55449

Phillip

Job Details: 10/27/2023

Today I replaced the one led module that was out. The light is on and all are working good.

We serviced a

GE RANGE

Model JGBP79CEA1CC

Near Minneapolis, MN 55417

Nate

Job Details: 10/27/2023

Not baking. Found a bad bake ignitor. Replaced ignitor and it heats great now.

We serviced a

KENMORE DRYER

Model 110.76960130

Near Minneapolis, MN 55417

Nate

Job Details: 10/27/2023

"Dryer is dead. Ended up finding the hardwired cord that should be supplying 240 to the dryer is dead. One of the two switches at the breaker for the dryer is tripped and wont untrip. They need an electrician to put in a 240 outlet that a 240 plug can connect to. Zero voltage currently coming to the dryer."

We serviced a

SPEED QUEEN WASHER

Model AWN412SP111TW01

Near Saint Paul, MN 55104

Nate

Job Details: 10/27/2023

"Customer replaced previous belt, for idler pully. Then tried running it again and it would squeal but not agitate or spin. Smelled burning rubber. I ended up taking off the ring and found a sock stuck between the tubs. Removed the sock, was going to test it, but then looked at the belt and realized it was barely holding together by a thread. Showed it to customer, and customer said I could put the old belt back on. I got it back together and ran it, and now it fills, agitates, spins and drains great."

We serviced a

SAMSUNG REFRIGERATOR

Model RF26XAZRS/XAA

Near Saint Paul, MN 55117

Nate

Job Details: 10/27/2023

"Installed new drain kit, including insulation, heat probe, temp sensor, and drains. Also sealed a crack in lining and got drain line unplugged."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Monticello, MN 55362

Matt

Job Details: 10/27/2023

"Customer complaint is, water on the floor and ice maker doesnt work. Inspected and tested. FF compartment temperature is 39F and freezer is 0F. Found the ice maker has failed and the ice chute is frozen shut because the valve has failed and now its leaking out the back onto the floor. Installed new water valve and ice maker and defrosted fill tube. Tested and ice maker cycled and filled with water and no more leaks. Refrigerator is now fixed."

We serviced a

GE MICROWAVE

Model DVM7195FL1DS

Near Monticello, MN 55362

Matt

Job Details: 10/27/2023

"Customer complaint is, SENSOR COOK DOESNT WORK BUT REGULAR TIME DOES. Inspected and tested. When you use sensor cook, it gives a open steam sensor error. Im ordering a new gas sensor and board. Replaced gas sensor and still giving the error. Installed new board and tested. Microwave is working great and no more errors. Microwave is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Roseville, MN 55113

Phillip

Job Details: 10/27/2023

The complaint is the dishwasher will fill with water but does not wash. We started the dishwasher and it filled with water but when wash motor should kick it in it does not run. We tapped on the back of the wash motor and it kicked on and is running fine.

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Minneapolis, MN 55418

Phillip

Job Details: 10/27/2023

The complaint was the dishwasher does not dry. I hooked up the diagnostic tool. The fault for no rise of temperature shows up. We ran the heater and it does not come on. We found the heater thermostat was tripped. I found the bracket on the right side that holds the heater is bent down so the heating element was resting on the bottom of the dishwasher tub. I was able to bend the bracket back up and keep the element off the bottom. We ran the circulation test twice and the heating test. Its heating up good and its pumping good. I ran the firmware update and clears all the codes. If it happens again. It will need the heater and bottom thermostat.

We serviced a

BEKO DISHWASHER

Model DUT25401X

Near Brooklyn Center, MN 55429

Phillip

Job Details: 10/27/2023

The customer said the soap dispenser lid was not shutting. Today its closing good and no issues found with it. She also said the dishes are not drying well. There are no present fault codes. I verified the dishwasher is filling with hot water. I ran the service function test and it all passed and no faults. There was steam rising from the bottom of the sump so it did heat while in the test mode.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R5ESB6

Near Minneapolis, MN 55428

Adam

Job Details: 10/27/2023

Customers complaint not dispensing water still making ice. Verified complaint. No water coming out. We know we have water. I can hear the valve. I removed the water line under the freezer door. Tested and water is coming out. We have a clog. Used my water line buddy with hot water and melted the ice dam. The ice flap door is good and everything looks good. Explained to the customer this I common on these and the GEs recommend using the light on for extra heat. Running water daily will help also.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Minneapolis, MN 55401

Nate

Job Details: 10/27/2023

Giving an F1 E2 error. That is for the motor control unit. Washer doesnt run. Just locks and then flashes the lock light. Put it into test mode and it gave us that error code. Tried to run it and it wont do anything. Found smoke on back of MCU. Went to Dey to get the last one in stock. Came back and installed it and it runs great now.

We serviced a

GE RANGE

Model CGS995EEL1DS

Near Otsego, MN 55330

Matt

Job Details: 10/27/2023

"Customer complaint is, THE FRONT MIDDLE WILL NOT FLAME ALL AROUND THE BURNER, JUST HALFWAY. Inspected and tested. Found one of the orifices on the front left burner is plugged. Cleaned out orifice and tested. Burner is working great. Range is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS2SHEXNS00

Near Minneapolis, MN 55446

Adam

Job Details: 10/27/2023

Customers complaint if she installs the light bulb it flickers. Found she has the correct bulbs its the socket itself is bad. Unit needs a new light socket. Also customer complaint ice cubes getting stuck in shoot. Found the flap is opening and closing properly. Ice going down the shoot. Looks like sometimes the door shuts on the cube and then gets all clogged. Everything is still operating correctly ordering a new socket and rescheduling customer ; ordrng 1 4387478 (Light socket)

We serviced a

ASKO++ DISHWASHER

Model DBI664XXL

Near Hopkins, MN 55305

Adam

Job Details: 10/27/2023

"Unit isnt starting. Found that all buttons work besides the start button. Tried to fix the button to see if I could at least get it going till I could get it to work. With that being said. I cannot test other components. Also customer had concerns about the hard water scale inside. I gave some methods to clean it but it hard when it bakes and etches in. Doesnt effect the wash ability. Jared mentioned also a seal that is needed. Jared will source parts and quote the customer. ; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA-02

Near Minnetonka, MN 55345

Adam

Job Details: 10/27/2023

This one is kinda a mess customer states 4 different companies have touched this unit. I start over. Found the drain pump making loud noise. Disassembled the drain pump found glass. Reassemble and tested unit. Found unit leaking from the sump and cabinet it self. Needs a new sump. Also the drain pump motor fins are damaged needs a drain pump alsoNeed sump assembly. DD82-01313ADoesnt show available or sump by itself but please source sump and drain pump or assembly. Please up date customer. ; saved tckt

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Minneapolis, MN 55408

Nate

Job Details: 10/27/2023

Dishwasher just sits and doesnt circulate water. Also fills with water sometimes when not in use. Doesnt appear that the valve is failing. Would have to be some type of plumbing issue. Also verified the motor is getting 120 but not circulating water. Quoted for motor and sump assembly: they will call us on Monday and let us know if they will do it or not. Probably will. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02U

Near Eden Prairie, MN 55347

Adam

Job Details: 10/27/2023

Removed the old housing and installed the new one. Once installed tested multiple times and found it was leaking from the return line in the filter. Ordered part from Dey and rescheduled ; ordrd 1 WPW10279884 (Hose)

We serviced a

LG WASHER

Model WM2455HW

Near Roseville, MN 55113

Phillip

Job Details: 10/27/2023

The customer is Getty the TE thermistor error. We tested the thermistor and got a reading of 56 ohms and dc voltage was around 3.6 volts. Today its testing good. I recommend to the customer to replace the thermistor. We are ordering the thermistor. ; ordrd 1 6322FR2046C (THERMISTOR ASSM)

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Minneapolis, MN 55406

Nate

Job Details: 10/27/2023

"Not progressing through cycle. Found a bad drain pump. Replaced pump, now it fills, drains, circulates and washes great. When it got down to the final 11 minutes though, it drained out a ton of soap suds and then got stuck at that point. I poured a gallon of water in the tub and let it agitate with oil, and then let it start a new cycle. It drained better. I then let it go through a rinse and spin, and it drained awesome, all the water out at 11 minutes, but then got stuck again. She said this is way further into the cycle than it was getting with the bad drain pump, but its not going all the way. I wanted to keep flushing out all the suds, but she had a work appointment and needed to get going. So we agreed that she would hold off on paying, and she will spend some time flushing water though it this evening and tomorrow, until the washer isnt confused anymore by the suds. And then she will call on Monday to pay. Its $231.03. ; used 1 4681EA2001T (DRAIN PUMP) from stock, states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Monticello, MN 55362

Matt

Job Details: 10/27/2023

Installed new latch assembly service kit and tested. Dishwasher is working great. Dishwasher is now fixed. Please collect whatever was quoted to them by the office. ; saved tckt

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Minneapolis, MN 55444

Phillip

Job Details: 10/27/2023

"The customer said the dishwasher leaks from the bottom left corner of the door towards the end of the cycle. We found the bottom seal on the door is ripped and the gasket is mushy on the left side. The top user interface panel is cracked and has been glued. While we were hooking the door springs back up we found a lot of black dust on the floor from the wash motor. We ran the dishwasher and found the wash pump motor is also failing. The motor will run and then stop. I needs the wash pump motor, the inner door, door seal and the top user interface panel control. While doing one more inspection we found the grommets around heating element look like they are starting to deteriorate. Its a known issue with this model so we figure its safer to replace it now instead when it leaks. Please get approval and then contact the customer. Heating element WD05X30298Wash pump WD19X25700Inner door WD31X29644Top cover UI WD21X25381Tub gasket WD08X22095; snapped 5 QuickPics, states that autho needed"

We serviced a

HAIER WASHER

Model HLTWOOAXW

Near Minneapolis, MN 55406

Nate

Job Details: 10/26/2023

"Customer said it doesnt agitate or spin. We found a plastic toy peg stuck between agitator plate and outside of washer. Motor does make a sound like slipping sometimes but it spun well for us and agitates well after removing the peg.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHWO

Near Minneapolis, MN 55407

Adam

Job Details: 10/26/2023

Disassembled unit. You have to remove the cabinet it self to do the repair. Once removed swapped out the hoses. Reassembled then tested multiple times for leaks and proper drainage. Unit is working properly now.

We serviced a

KENMORE WALL OVEN++

Model 790.48873901

Near Otsego, MN 55362

Matt

Job Details: 10/26/2023

"Customer complaint is, INTERMITTENT THE TOP OVEN GIVES ERROR MESSAGE 'ERR'. Inspected and tested. Temperature sensor ohmed out good at the board. Preheated oven and it said it was preheated even though it wasnt hot enough. It finally gave a F10 error after about 30 minutes. I ohmed out the sensor again and now its at 25,000 ohms. The sensor is failing when it gets hot. Customer approved repairs. I went to install new sensor and its bad and ohms out at 539 ohms before I installed it. I found that we carry that sensor with the same plug, so I installed it and tested. Oven is heating great and cycling between 340F and 390F for over 30 minutes. Oven is now fixed.

We serviced a

IKEA DISHWASHER

Model IDT930SAGX0

Near Bloomington, MN 55420

Adam

Job Details: 10/26/2023

Installed new part from last diagnosis. Was able to do repair with out removing dishwasher. Once the parts were installed tested and let unit run for 15 minutes no leaks. Unit is working properly now.

We serviced a

LG REFRIGERATOR

Model LFXS24663S

Near Minneapolis, MN 55419

Adam

Job Details: 10/26/2023

Installed compressor from last diagnosis. Once installed pressure and bubble tested to 200 psi. All good. Vacuumed to 225 microns. Filled with 134a. Updated control board. Everything now is operating correctly.

We serviced a

LG REFRIGERATOR

Model LMXS30776S/05

Near Minnetonka, MN 55345

Adam

Job Details: 10/26/2023

Installed part from last diagnosis. Once installed tested. Unit is working properly now.

We serviced a

KENMORE DRYER

Model 110.66712694

Near Saint Paul, MN 55104

Nate

Job Details: 10/26/2023

"Dryer not running. Found a bad motor. Replaced motor, vacuumed out dryer and oiled and cleaned rollers. Also replaced rollers with rollers customer purchased. Told them no warranty on rollers. Runs and heats great now.

We serviced a

AMANA DISHWASHER

Model ADB1400AGB1

Near Blaine, MN 55434

Phillip

Job Details: 10/26/2023

The customer said the dishwasher would not drain. I started the dishwasher and the drain pump would come on but would not drain. I put my hand in the dishwasher and found the disposal plug was still in there. I knocked the plug out and hooked the drain hose back up. Now it drains good.