Service History 136 - Omega Force Appliance Repair

We serviced a

KENMORE RANGE

Model 790.97503000

Near Blaine, MN 55449

Phillip

Job Details: 01/15/2024

The convection element was bad so it took long to preheat. Today I replaced the lower oven convection element. I waited for it to preheat. I preheated in about 25 minutes.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF8

Near Ramsey, MN 55303

Phillip

Job Details: 01/15/2024

The ice maker stalled out and would not twist. Today I replaced the ice maker. I ran the twist tray test and the fill test. The new ice maker is working good. I advised the customer to give it some time to make ice.

We serviced a

LG REFRIGERATOR

Model LCFS22EXS.ASTCNA0

Near St. Cloud, MN 56301

Brandon

Job Details: 01/15/2024

"Customer stated the unit had a code FF and the Fresh food side was warm.Removed the shelfs and checked the damper or door on the bottom of the case it was open. Removed the freezer drawer and back cover. Found the fan seemed tight. Spin the fan a few times. Installed and the code went away. Will need new fan motor. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE WASHER

Model GCWP1800D0WW

Near Plymouth, MN 55446

Phillip

Job Details: 01/15/2024

The washer does not agitate or spin. When I tried a spin cycle it started and then stopped. The same thing happen when I tried a wash cycle. I checked the lid switch and its good. I looked at the motor inverter board and I found the status light is flashing 3 times. That indicates a software issue with the inverter board so the motor assembly needs to be replaced. Im ordering the motor. I did not use the lid switch. Ill send it back. ; ordrd 1 WH20X10093 (MOTOR CLUTCHLESS 2 SPEED)

We serviced a

KENMORE REFRIGERATOR

Model 106.58026800

Near Rice, MN 56367

Brandon

Job Details: 01/15/2024

Customer states the ice maker is not working. Customer suspect the water valve is. Not working correctly. Was able to test the ice maker water valve and it filled the tray. Suspect the issue is in the ice marker. Customer approved a new ice maker. Ordered part ; ordrd 1 2198597 (Ice maker)

We serviced a

SAMSUNG MICROWAVE

Model ME16K3000A3

Near Minneapolis, MN 55443

Phillip

Job Details: 01/15/2024

"When I press start to microwave , the time counts down but the microwave does not heat. I tested the door switches and found 2 of them are bad. Because of its age and the switches are worn down it needs all 3 micro switches. Please email for authorization. They will then email us back. ; used 3 MICRO7 (ES16802 3/16' MICROSWITCH) from stock"

We serviced a

MAYTAG DISHWASHER

Model MD87609AWW2

Near Buffalo, MN 55313

Brandon

Job Details: 01/15/2024

"Customer says the door is hard to open.Checked and found the handle missing. The panel is broken and missing 4 screws. The door latch assembly is also broken. Parts listed below, cost may go over the approved amount. Handle WPW10205890Screw WPW10348409 X 4Panel W10811156Door latch assembly WPW10404412; snapped 2 QuickPics, states that autho needed"

We serviced a

LG WASHER STACKED++

Model WM3500CW

Near Minneapolis, MN 55414

Nate

Job Details: 01/15/2024

"OE error. Washer full of dirty stinky water. Drained all water out and pulled out filter. Filter full of feathers and debris. Cleaned that out, put it back together and still would not drain. Drain pump was rumbling. Found the impeller shaft worn down. Bad drain pump. Ordered one from local parts distributor in St. Paul, ran over there and came back with drain pump. Took down dryer, used over cart. Replaced pump and got everything back together. Runs and drains great now. ; ordrd 1 EAU63743803 (Pump)"

We serviced a

LG REFRIGERATOR

Model LMXS27626D/01

Near Eden Prairie, MN 55346

Adam

Job Details: 01/15/2024

Customers complaint is not cooling properly and icemaker not working properly on arrival everything was warmer than it shouldve been it was slightly cooling check the frost planner and see photos wasnt any really frost at all took pressures and got around 20 psi and then equalized at 40 psi so doesnt look like theres a leak it just looks like a compressor failure Cut out the old compressor and filter installed a new one vacuumed held vacuumed for 20 minutes no issue so I dont see a leak at all buttoned everything up after I filled it and now unit is working properly after I was done I didnt notice the water was leaking from the water valve so unit needs a new water valve and water hose would be a bad idea eithergoing to order those and reschedule; ordrd 1 AJU72992601 (Valve)

We serviced a

WHIRLPOOL WASHER STACKED++

Model WET4027HW1

Near Maplewood, MN 55109

Ivan

Job Details: 01/15/2024

"The machine needs a control board, showing error F1E1. I found that the water was turned off, and it seems maintenance had turned it off. I verified that water is now flowing to the unit. To proceed, the following parts will be needed:Please provide a quote to costumer. Whirlpool Valve - W11222849Whirlpool Control-CCU-Pima Alto 3, FSOU, 12 - W11629601; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TE4

Near Saint Michael, MN 55376

Matt

Job Details: 01/15/2024

"Customer complaint is, NOT MAKING ICE OR DISPENSING WATER. Customer has a reverse osmosis system and they checked it out and theres water to the refrigerator. Customer has also never replaced the water filter in over 3 years. Inspected and tested. Theres just a trickle of water coming from the dispenser. I removed the incoming water line to the filter housing and theres water to there, but nothing past the filter housing. Its either a bad filter, or housing. Customer approved ordering both and starting with the filter and see if thats our problem. Parts on order. ; ordrng 1 242009602 (I/M ASSY) and 1 WF3CB (COSMETIC MISC)"

We serviced a

FRIGIDAIRE RANGE

Model FFEH3054US

Near St. Cloud, MN 56301

Brandon

Job Details: 01/12/2024

"Customer states the fan is noisy and run for long periods after the oven have been shut off. Replaced the probe and fan provided. Cycled and tested ran the oven to 350 and the unit preheated turned the oven off and watched it slowly cool off it cooled down to 326.5 degrees F in about 15 min. The metal of the unit does somewhat vibrate when the fan is on, after 40 min checked the oven was down to 129 degrees. Customer is also having issues with the front left burner and the rear left burner. When both burners are used to cook food the customer uses the high setting until the food or water is boiling. The customer has to turn the knob to low and the food still burns. Tested the front left burner and had a pot of water brought the water to boil. The temp was between 210 and 212 turned the temp down to low and had the water lower to 194 degrees in 5 min.; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Chanhassen, MN 55317

Adam

Job Details: 01/12/2024

Complaint is fridge not making enough ice only making a few cubes a day. This is icemaker in the freezer press the test button it harvested only half the cubes are coming out. This is a flex tray ice maker. Unit needs a new icemaker. Added quote for new ice maker. Please get approve from Cathrine when shes available. ; saved tckt

We serviced a

LG REFRIGERATOR

Model LFX28978SB/01

Near Minneapolis, MN 55408

Nate

Job Details: 01/12/2024

Icemaker spraying water everywhere. Found the clear funnel on the icemaker missing. Quoted for and ordered new icemaker. Coming back to install. ; ordrd 1 AEQ73110205 (Ice maker ass)

We serviced a

BOSCH DISHWASHER

Model SHX5AL02UC/05

Near Minneapolis, MN 55417

Nate

Job Details: 01/12/2024

"Dishwasher drains when it starts, and then doesnt fill, but immediately begins running. After a few minutes it stops and beeps. If you open door and close it, then itll start filling with water and then progress. In customer service mode it goes all the way through with no issues. Another company was out prior and replaced water valve, flow sensor, main pcb, and some other parts. I spoke for awhile with Boach tech support, and they said the only thing it could be is the main wash motor. It sounds like that was also possibly replaced already. I tried calling the company who serviced this before it got transferred to us and could not reach them. Ill add a note with their name and number. Can someone please reach them and see if they already replaced the heat pump? If so, I would recommend submitting to AHS as non repairable. If not, we should try installing new heat pump. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Maple Grove, MN 55369

Phillip

Job Details: 01/12/2024

"The washer was doing the same thing for me last time. Its getting the over fill error. I inspected the pressure hose and blew through it. Its not plugged or has any holes in it. I got to work finely in services mode. Today I replaced the main board and calibrated the washer. Its still doing the same thing. Its not draining while it fills and the water pressure is good. I now want to order and replaced the water valve and pressure hose. ; schdld next appmnt for 1/16 TUE !, states that autho needed"

We serviced a

SAMSUNG DRYER

Model DV56H9100EG/A2

Near Rosemount, MN 55068

Nate

Job Details: 01/12/2024

"Motor hums. Took dryer apart and found a bad motor. Blower wheel stuck on motor. Needs new motor and blower wheel. Created a quote ticket. Also, attached quote via photos. DW can you please submit to 210 for authorization? ; O-emld tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SG/AA

Near Chaska, MN 55318

Adam

Job Details: 01/12/2024

"Customers complaint is, theres a loud noise sounds like a fan noise inside the unit going off, then will stop then well come back on on arrival was making the noise open the freezer door. It could hear the Evette fan, making noise and stop because the door was open, shut the door and make the noise again, found out the evaporator fan motor is bad top part replaced on these units are the cover with the fan quoted for new fan assembly and rescheduledDA97-21002A; ordrng 1 DA97-21002A (EVAP COVER ASSM)"

We serviced a

LG WASHER

Model WT7400CW.ABWETUS

Near Rice, MN 56367

Brandon

Job Details: 01/12/2024

"Customer said the unit was not coming on. Removed the covers and checked board for issues. Found a burnt smell. ; snapped 1 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE RANGE

Model GCRG3060AFC

Near Sartell, MN 56377

Brandon

Job Details: 01/12/2024

"Customer stated the unit has high co2 Checked the unit found no issues. All flames were as they should the igniters were operating correctly. Informed customer that the unit is operating correctly, customer stated the fire department and excel gas stated the co2 levels were high no PPM were reported. Informed customer that Excel gas would need to provide the results after accurate testing. ; snapped 2 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFD

Near Plymouth, MN 55446

Phillip

Job Details: 01/12/2024

"The low side assembly had a small leak. Today I replaced the evaporator, heat exchanger and filter drier. I purged and checked for leaks with nitrogen. I pulled a vacuum then recharged the system."

We serviced a

SAMSUNG WASHER

Model WW22K6800AW

Near Saint Paul, MN 55102

Ivan

Job Details: 01/12/2024

"The machine was clogged with lint and foam material. In order to correct this, I took it apart, vacuumed the lines, and forcefully sprayed water to clean it thoroughly. After testing and cycling, no issues were found."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Saint Paul, MN 55130

Ivan

Job Details: 01/12/2024

"Installed a new ice maker as provided. Tested cycles, and no issues were found. Verified that it filled with water properly."

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Lakeland, MN 55043

Ivan

Job Details: 01/12/2024

"Inspected wire harnesses, reconnected loose terminals to the main control, and performed a hard reset. After testing cycles, no issues were found, and the washer is working great."

We serviced a

MAYTAG DRYER

Model MDE2500ATW

Near Minnetonka, MN 55305

Phillip

Job Details: 01/12/2024

The dryer makes a loud squeal when it runs. I found the right rear roller has failed. I quoted for the repair then replaceed the right rollers and oiled the other 2. The dryer sounds better now.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS8

Near Minnetonka, MN 55305

Phillip

Job Details: 01/12/2024

The whole unit is not cooling and the display is blank. I tested the capacitors on the board and found them faulty. I quoted for the repair and then replaced the 2 main capacitors for this problem. The fridge is running and cooling. The display is also working properly.

We serviced a

MAYTAG WASHER

Model MHWZ600WR00

Near St. Cloud, MN 56303

Brandon

Job Details: 01/12/2024

"Washer making noise while in spin cycle, ran unit twice with full load of clothes, unit did not make any loud noise. Removed the front cover and drained and cleaned out the filter, filter did have lots of debris in it. Cleaned off the floor and adjusted one of the front legs. Ran unit again had no noise or shaking issues."

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Edina, MN 55436

Phillip

Job Details: 01/12/2024

The washer will not drain so the door will not open. The customer checked the filter and removed a sock. The washer drain pump impeller is stripped so it wont drain under pressure. It needs the drain pump. I quoted the customer for the repair then replaced the drain pump. Its working good now.

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Minneapolis, MN 55413

Nate

Job Details: 01/12/2024

Replaced bad transmission and pully and belt. Ran it on a spin. Spins and stops great. Customer will wait 24 hours to use it so everything can set.

We serviced a

GE REFRIGERATOR

Model PYE22KYNBFS

Near Eden Prairie, MN 55346

Adam

Job Details: 01/12/2024

". Customer said they cant get the filter back in. Think something is broken. Customer had a new filter for me to try found that the filter wasnt lining up and needed to be all the way extended. I showed the customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Eden Prairie, MN 55347

Adam

Job Details: 01/12/2024

Customers complaint not dispensing ice. Can hear the motor trying but nothing. Verified complaint. Found that the augur motor is siezed. Try to free it but still no luck. Need auger. Installed part tested now working properly

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS117TW01

Near Minneapolis, MN 55439

Phillip

Job Details: 01/12/2024

The dryer timer motor was getting stuck and not always advancing. I replaced the timer and then tested the dryer on a timed dry. I set to 60 and waited until it moved down to 50. The timer motor is advancing now.

We serviced a

BOSCH DISHWASHER

Model SHE53TL5UC/02

Near Minneapolis, MN 55422

Phillip

Job Details: 01/12/2024

The customer said the dishwasher will not drain. I pressed the reset button and the dishwasher started to drain. I filled the dishwasher up and did the drain 2 more times. Its draining good. The filter is clear and I found nothing in the sump. The drain hose has a small loop but nothing crazy.

We serviced a

WHIRLPOOL DRYER

Model MISSING

Near Lakeville, MN 55044

Nate

Job Details: 01/12/2024

"Taking a long time to dry clothes. Dryer itself heats great. But a ton of lint built up in vent. I cleaned out the bulkhead and vent going outside. bulkhead and vent are clean now, and airflow has significantly improved.

We serviced a

MAYTAG DRYER

Model MEDZ600WR0

Near St. Cloud, MN 56303

Brandon

Job Details: 01/12/2024

"Dryer door latch broken, takes 2 cycles to dry clothes. Replaced the latch, removed the front of the unit cleaned all the lint and debris out of the fan and vent, cleaned the vent from the basement to the outside. Ran unit while working on the washer."

We serviced a

KENMORE DRYER

Model 96573220

Near Circle Pines, MN 55014

Ivan

Job Details: 01/12/2024

"During the visit, it was discovered that the machine was not functioning due to a blocked vent, blown fuses, and a malfunctioning thermostat. After replacing these parts, the machine cycled and heated up properly. It is recommended to clean the vent regularly to prevent a recurrence of this issue.; used 1 WP3387134 ( THERMOSTAT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLS2

Near Mound, MN 55364

Adam

Job Details: 01/12/2024

Installed sump assembly from last diagnosis once installed tested multiple times and let run for 15 minutes. Make sure there was no leaks. Everythings working properly now and has good pressure and able to wash the dishes.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Saint Michael, MN 55376

Phillip

Job Details: 01/11/2024

The customer said the whole unit stopped working and had dashes in the display. They reset the power and now its been working. I advised the customer thats an infection the board is failing. I quoted for the jazz board replacement. I replaced the jazz board and programmed the new board.

We serviced a

KENMORE REFRIGERATOR

Model 106.511733310

Near Savage, MN 55378

Adam

Job Details: 01/11/2024

"Call complaint is whenever theyre using the water dispenser, water drips from behind the button found that when theyre running the water, the stream looked funny and it was because it was getting covered by a trim piecee and then that trim piece was catching the water and making it drip from behind. Ive only seen this one other time and the customer said it was from his wifes big Stanley Cup hitting it and moving it. not sure if it just comes loose or what but readjusted tightened and now its cleared and working properly. Tested multiple times never dripped."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Eden Prairie, MN 55347

Adam

Job Details: 01/11/2024

Customers complaint not going through cycles. Found it would sense the door close but wont lock can hear it try to kick on. With testing found a bad lid lock. Quoted blue book. Customer approved. Didnt have part and ran to parts department, got the part, came back. Replaced lid lock and now its working properly.

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Albertville, MN 55301

Matt

Job Details: 01/11/2024

"Customer complaint is, Making a very loud squeaking noise, And takes a few cycles to dry. Inspected and tested. Dryer is heating and cycling between 215F and 115F. I disconnected vent and now the heat is cycling between 195F and 115F and airflow is 39mph on the back of the dryer. The vent needs to be cleaned. I disassembled dryer and found the rollers have failed. Installed new rebuild kit and tested. Dryer is working good and sounds great. Dryer is now fixed. Dryer vents out the roof.

We serviced a

LG REFRIGERATOR

Model LMXC23746D/00

Near Saint Michael, MN 55376

Phillip

Job Details: 01/11/2024

The customer said the fridge stopped coming very quickly. Another company was out and took low side pressure readings. They determined the compressor had failed. I verified the compressor had failed. I replaced the compressor and filter drier. I checked for leaks then pulled them pulled a vacuum. I updated the board and changed the system. I found water was leaking from the water supply valve on the house. It was leaking prior to my arrival. I showed the customer and shut the valve off.

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Rogers, MN 55374

Matt

Job Details: 01/11/2024

"Customer complaint is, RATTLES WHILE ITS RUNNING. This is the same problem weve been out a couple times for. The blower wheel gets lint in it and then vibrates. Inspected and tested. Blower wheel is full of lint again. Rollers, idler pulley and belt look good. I cleaned out blower wheel and bulkhead and reassembled. Tested and dryer sounds great. Dryer is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MS0

Near Bloomington, MN 55420

Nate

Job Details: 01/11/2024

Freezer was loud lately. I found a trail of ice running down back of freezer from where water dispenses into the icemaker. I used a plastic tube and silver tape to add a full enclosure (tube) around the dispensing half pipe. So that water doesnt splash over and run down around evaporator fan area causing noise.

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Maple Grove, MN 55311

Matt

Job Details: 01/11/2024

"Customer complaint is, LOUD SQUEAK ON START UP. Inspected and tested. Found the idler pulley is seized up. Rollers and belt look good. Customer approved repair. Installed new idler pulley and vacuumed out bulkhead and inside of dryer. Tested and no more squeaking. Dryer is now fixed.

We serviced a

FRIGIDAIRE DRYER

Model EFDE317TIW2

Near Maplewood, MN 55109

Ivan

Job Details: 01/11/2024

Installed a new terminal block and cord; the appliance is working great and appears to be in good condition. Maintenance will monitor its cycles.

We serviced a

ASKO++ WASHER STACKED++

Model W884

Near Golden Valley, MN 55427

Phillip

Job Details: 01/11/2024

"The complaint was the door would not open and the washer just stopped. I found the washer was giving the drain issue error and the washer was full of water. I was able to remove the drain filter plug and drain the washer. I found the drain housing was full of change, lint and a bra underwire was stuck in the pump and stopping the pump impeller from working. I cleared all that stuff out and tested the washer. It drains now and the door unlocked. I started a quick wash and now its working as it should.

We serviced a

KITCHENAID MICROWAVE

Model Kmhc319ebs-2

Near Rogers, MN 55374

Matt

Job Details: 01/11/2024

"Customer complaint is, CANT USE AS IT SAYS TO CLOSE THE DOOR FIRST. PRETTY SURE IT NEEDS A NEW DOOR LATCH. Inspected and tested. Light stays on with the door open. I removed control board and found the bottom interlock switch was flipped the wrong way. I flipped it back and now microwave is working great.

We serviced a

KENMORE DRYER

Model 110.77455110

Near Minneapolis, MN 55406

Nate

Job Details: 01/11/2024

"Has been running louder and smelling like burning. Found a lot of charred lint and hair. Cleaned it all out. Cleaned out bulk head. Replaced rollers with oem rollers customer had. One of the rollers was totally broken. Oiled rollers. Explained no warranty on rollers. Now it runs great, doesnt smell like burning, and sounds better. Found a glow stick stuck in motor. Took that out."

We serviced a

SAMSUNG WASHER

Model WA52A5500AW/US

Near Zimmerman, MN 55398

Matt

Job Details: 01/11/2024

"Customer complaint is, MAKING A LOUND NOISE. Inspected and tested. Put washer into a spin cycle and it sounded good empty. Put a load of towels in and ran it through a rinse and spin and it sounded great. I tipped washer up and inspected underneath and everything looked good. Washer is working normal and sounds great while testing."

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model BADGER 500-3

Near Victoria, MN 55386

Adam

Job Details: 01/11/2024

Installed new disposal from last diagnosis

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Mendota Heights, MN 55120

Nate

Job Details: 01/11/2024

Replaced bad drain pump. Runs great now.

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Shorewood, MN 55331

Adam

Job Details: 01/11/2024

Door latch is busted. This has two door latches just in case you want to swap the doors around. So gave the customer the option to replace it or remove and switch the latches. Switched the latches. Now door is closing properly

We serviced a

KENMORE DRYER STACKED++

Model 417.97962700

Near Eden Prairie, MN 55346

Adam

Job Details: 01/11/2024

"Customers complaint is getting a burning smell when operating. Check airflow was getting 18 mph out the vent outside we got good airflow disassembled unit found a bunch of lint caught behind the drum where the burner kinda goes so clean that out as best I could, and cleaned out as much lint. Reassembled tested burning smell starting to fade. Explain to customer they could take a little bit of time to get rid of the smell and burn up the remainder flying around lint. Everything is operating correctly just was getting too much lint.

We serviced a

SAMSUNG DRYER

Model DV42H5200EPIA3

Near Minneapolis, MN 55437

Nate

Job Details: 01/11/2024

"Running loud. Found a bunch of lint in blower wheel, a bad pully and bad roller. Replaced and cleaned up everything. Runs quiet now. Everything runs good."

We serviced a

GE RANGE

Model JGBS30DEK5BB

Near St. Cloud, MN 56303

Brandon

Job Details: 01/11/2024

"Customer states there is a gas smell from unit when using the oven. Gas was turned off. Turned gas on plugged unit in, turned oven on igniter started could hear gas hissing out before igniter had even warmed up, shut the unit off and unplug the gas continued to hiss until I shut the valve off. Needs new gas valve. Part 6WB21X38548; saved tckt"

We serviced a

GE DISHWASHER

Model GDT550PMR6ES

Near St. Cloud, MN 56301

Brandon

Job Details: 01/11/2024

"Customer said the unit was leaking.Checked and made sure the unit was level (ok) ran unit found water leaking from the inside the door, removed door and cover found the leak was from the soap dispenser need part WD12X28239For the repair. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Minneapolis, MN 55410

Nate

Job Details: 01/11/2024

Often times doesnt complete a cycle. Found a bad water valve. Made sure the water pressure is good coming to washer. No sediment on inlet filters. Ordered valve. Coming back Tuesday to install. ; ordrd 1 W10869800 (Water valve)

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Big Lake, MN 55309

Brandon

Job Details: 01/11/2024

"Arrived and found the unit dead no buttons worked unit would not power on. Replaced the wire harness, board and the circulation pump. Powered unit back on and the unit ran for 10sec before shutting off again, called tech support and talked with Doug and he gave me a bulletin to check CDZ201800017-01 for no power. The case number is 240111735590, ordering new filter board and board. ; O-emld tckt"

We serviced a

ASKO++ DRYER

Model 10773110

Near Minneapolis, MN 55403

Phillip

Job Details: 01/11/2024

The dryer starts but the drum does not tumble. I found the belt is broken. I inspected the motor and idler and they are good. It just needs a belt. I created an estimate but did not quote the customer. Not sure where the belt was coming from I did not know the exact price. My estimate had the labor quoted. Please find where the belt is coming from and build and quote then contact the customer to reschedule. ; saved tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS2

Near Inver Grove Heights, MN 55076

Ivan

Job Details: 01/11/2024

"During my visit, our previous technician accidentally moved the mechanical switch out of position. As a result, customers could see the display on, leading them to assume it was functioning properly. However, after correcting the switch and installing a new one, it was discovered that the system was shorted out. Additionally, the technician damaged all the plastics that hold the main control, shorted the main board motor, and left a bag of fuses. Some wires were also cut off with electrical tape on them.After replacing the damaged parts, the system is now operational, but there is still a short in the main motor and transformers. To fully address the issue, we will need the following parts:WPW10466420 Motor - Qty 1W10598693 Whirlpool THRMST-FIX - Qty 1W10269460 Whirlpool DOOR SWITCH - Qty 4W10631700 Magnetron - Qty 1W10772112 Transformer - Qty 1WPW10678766 - NLA (No Longer Available) - Qty 1Whirlpool NLA 03/22 AUTO CNTRL-ELEC QT 1 ; O-emld tckt"

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Eden Prairie, MN 55346

Adam

Job Details: 01/11/2024

"Customers complaint is cycles lasting longer than they should at random times. And there was a noise happening randomly. Start cycle. Everything seams fine. Spins tumbles, fills. Thermostat test good pressure switch testing good. Heater testing good. drain pump is making a little bit of noise when going into drain, and that that noise to customers complaint was about, the only issue is now randomly lasting longer. The only thing I could find was a control board being faulting will need control board and drain pump assemblyDC92-01803J boardDC97-20639A drain pump; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, MN 55446

Phillip

Job Details: 01/11/2024

Not defrosting. The heater is bad. I no longer carry it. Im ordering the heater. ; ordrd 1 WR51X10055 (Heater)

We serviced a

KITCHENAID WALL OVEN++

Model KEBC278KSS02

Near Minnetonka, MN 55345

Adam

Job Details: 01/11/2024

"Unit will start fine display will be lit when you start use start to bake or do any function of the oven and the display starts going down eventually black and then eventually turns off and then it will turn back on and power back up. Sometimes customer will get the E2F6 code which is a stuck key. What I found is were getting power to everything properly its just must be a bad capacitor or something on the board that has failed. The board assembly is not available.. It looks like. would want display and control board. Let customer know there is an option of sending it off for repairs. Usually its anywhere from $500-$800. Customer is going to think it over with husband and then give us a call.WPW10438752 board; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDF460PGT3WW

Near St. Cloud, MN 56303

Brandon

Job Details: 01/10/2024

"Removed old dishwasher, installed new dishwasher, customer supplied all new hoses etc to install, cycled and tested, new dishwasher operating correctly at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Clear Lake, MN 55319

Brandon

Job Details: 01/10/2024

Tested the water lines for any other issues, found the issue in the water filter head, customer has a house water filtration system and was ok with bypass the filter head after bypassing the filter assembly the water flowed smoothly.

We serviced a

ELECTROLUX DRYER STACKED++

Model ELFE7637AW0

Near Minneapolis, MN 55418

Nate

Job Details: 01/10/2024

Dryer had been making a scraping sound since day one after they brought this dryer home. Stacked dryer and very difficult to get apart due to the tight space. Took it all apart and found the back of the blower wheel was melted and scraping against the housing. The motor shaft was tipped just enough that the blower wheel wasnt flush. The bracket wasnt as tight as it should be. I installed the new bracket and made sure motor shaft was level. New blower wheel I installed is level and doesnt scrape. Ran it and its much quieter now. Made sure rollers were good which they are. Oiled and cleaned them. Pully is good. Very good. Vacuumed out dryer. Reattached seal on blower housing that was loose.

We serviced a

ELECTROLUX DRYER

Model EFDE317TIW0

Near Otsego, MN 55374

Matt

Job Details: 01/10/2024

"Customer complaint is, MAKING A NOISE WHEN STARTING UP. Inspected and tested. Found its making a really loud vibration noise when running. The filter is not able to slide all the way down either. I disassembled dryer and found a sock in the blower wheel. Also the dryer is packed full of lint on the inside and bulkhead. Vacuumed out bulkhead and inside of dryer and reassembled. Tested and dryer sounds great. I found the vent wasnt connected to the back of the dryer also and the vent is plugged to the outside. I cleaned vent from the outside in to the dryer and redid vent behind dryer with 2 elbows. Hooked up dryer and everything is working great. Dryer is now fixed.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/01

Near Plymouth, MN 55446

Phillip

Job Details: 01/10/2024

"The issue was water is leaking down from the ice maker. I found a couple issues. When the ice maker ejects the ice, some smaller pieces of ice stay in the mold and dont get ejected. So when it fills some water can leak out because it would be over filling. I also found the end of the ice maker fill tube had calcium build up. That was causing water to spray out sideways and not flow into the cup cleanly. I removed the ice maker and cleaned out the ice maker mold. I also cleaned the end of the fill tube so theres no calcium crust. I ran an ice maker fill test twice and I found no water leaking down. It all checks good.

We serviced a

LG WASHER

Model WM3570HWA

Near Maple Grove, MN 55369

Matt

Job Details: 01/10/2024

"Customer complaint is, DOOR SEAL IS LEAKING AND DRIPPING OUT THE FRONT. Customer said its really random and she sees it running down the front from the door. Inspected and tested. Found some staining on the front center below the door. Door gasket looks good and glass is a little dirty, but not bad. I filled, agitated, drained and spun washer 3 times and never saw it leak. Washer is not leaking while testing. I showed customer to keep the door glass clean were it touches the glass."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Maple Grove, MN 55369

Phillip

Job Details: 01/10/2024

The transmission was loud. Today I replaced the transmission and the belt. The board was not sensing as water was filling. I blew through the pressure hose and reset the board. I ran the auto test 2 more times and there was now no error codes. I also calibrated the washer 2 times. No more issues found today.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Minneapolis, MN 55408

Nate

Job Details: 01/10/2024

"Not heating. Found a bad bake igniter. Repaired and installed new ignitor. Unit is working great now.

We serviced a

KENMORE RANGE

Model 790.71312706

Near Lauderdale, MN 55113

Nate

Job Details: 01/10/2024

"Taking a long time to pre heat. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Saint Paul, MN 55102

Ivan

Job Details: 01/10/2024

"During the visit, the customer reported dirty dishes. To resolve the issue, we replaced the heating element. After testing cycles, the machine works great and heats up fast

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Saint Paul, MN 55103

Nate

Job Details: 01/10/2024

"Taking a long time to heat. Found a worn out bake igniter. Replaced, and preheated to 360 in 10 minutes. Bakes great now."

We serviced a

KENMORE WASHER

Model 110. 24942301

Near Saint Paul, MN 55105

Nate

Job Details: 01/10/2024

"Latch not engaging on lid. Found some loose screws for hinges. Tightened, now it engages again. Works great."

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Saint Michael, MN 55376

Matt

Job Details: 01/10/2024

"Customer complaint is, NOISY, LIGHT CHIRP NOISE. Inspected and tested. Found the left rear roller has failed now. Customer approved repair. Installed one new left rear roller and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Maple Grove, MN 55311

Adam

Job Details: 01/10/2024

Installed part from last diagnosis tested icemaker water dispenser. Make sure it wasnt leaking assembled test again everythings working properly.

We serviced a

JENN-AIR REF BUILT IN++

Model JS48PPDUDB16

Near Afton, MN 55001

Ivan

Job Details: 01/10/2024

"Installed parts ordered by the office. Tested, no leaks, water dispenses okay, works great, no issues."

We serviced a

FRIGIDAIRE REF BUILT IN++

Model FGRU19F6QFB

Near Woodbury, MN 55129

Adam

Job Details: 01/10/2024

"Call had another company out there say it was sealed system but then had issues with them coming out again. Unit was off turned unit on let it cool for over 30 minutes while disassembled the trim unit never got a frost pattern. Removed Freon, then added access valve pressurized and could see it drop but I couldnt find it. Replaced filter dryer and heat exchanged pressurized to 175 psi held for 10 minutes no problem never dropped vacuumed got it under 275 ?m. Filled unit with proper amount of 134 a plugged unit back in reassembled everything else. Frost pattern looks good. Everything is cool assembled and reinstalled LED lights were installed LED lights and everything is working great"

We serviced a

KITCHENAID WALL OVEN++

Model KOCE500ESS11

Near Eden Prairie, MN 55347

Adam

Job Details: 01/10/2024

Customer complaint is microwave light went out whole unit out found that the bulb was bad and wiring. Replaced bulb and wiring now. Things working great assembled and tested multiple times

We serviced a

ASKO++ DISHWASHER

Model 460830/02

Near Apple Valley, MN 55124

Nate

Job Details: 01/10/2024

"Dishwasher will drain, then fill, then run all night. Or give an 1 error code related to possible heating element issue. Got into service mode and found that it actually had an e10, overflow error. Found water in flood pan. Dried water out, and then put back into test mode. All components work great. But then on regular cycle it would fill, drain, fill, drain. We did a factory reset so pressure sensor would recalibrate.

We serviced a

GE DRYER

Model DBXR463GD1CC

Near Maple Grove, MN 55369

Phillip

Job Details: 01/10/2024

I replaced the duct front and lint screen. The dryer is working good.

We serviced a

FRIGIDAIRE RANGE

Model PLGF659ECA

Near St. Cloud, MN 56304

Brandon

Job Details: 01/10/2024

"Customer stated they were smelling gas and the oven was taking a long time to heat up. Tested the igniter and found it was not fully glowing also the amp draw was at 2 amps. Quoted the customer a new igniter customer approved. Installed New igniter, cycled and tested. Oven works correctly now"

We serviced a

SUBZERO++ REFRIGERATOR

Model 632/02

Near Minneapolis, MN 55416

Phillip

Job Details: 01/10/2024

The freezer fan was not working. Today I replaced the freezer evaporator fan motor. The new fan is working. I advised the customer to give it about 6 hours to cool down. The high temp alarm was on but that because I had both doors open. I advised the customer it will go off when it cools down.

We serviced a

BEKO RANGE

Model PRDF34550SS

Near Robbinsdale, MN 55422

Phillip

Job Details: 01/10/2024

Today I replaced the oven temp sensor per the Beko tech line recommendation. I got the range back as far as I could. The gas line and power cord is behind the range and hits. I let preheat for 30 minutes then watched the temps. The average temp I got was around 355. I did find the knob has to be right at the 350 dot or a little back. You also have to wait the complete 30 minutes. Working great.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Dayton, MN 55327

Phillip

Job Details: 01/10/2024

The dishwasher does not drain and upper rack is loose. I started the drain cycle. I could hear it try and drain but no water would drain. I removed the cap on the air gap and cleared the food build up. Now the dishwasher can drain. The upper rack hangs down and is loose on the right side. One of the rack clips is broken. I used zip ties and fixed the upper rack.

We serviced a

SAMSUNG DRYER

Model DV22K6800EW/A1

Near St. Cloud, MN 56301

Brandon

Job Details: 01/10/2024

Returned with part and installed the board- had no issues with the unit staying on after new board was installed

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US/AA 03

Near Minneapolis, MN 55424

Adam

Job Details: 01/10/2024

Installed new dispenser from last diagnosis. Once installed tested unit. Unit is now working properly.

We serviced a

LG WASHER

Model WM3570HVA

Near Cottage Grove, MN 55016

Ivan

Job Details: 01/10/2024

Installed new Drain pump tested cycles works great.

We serviced a

ELECTROLUX WASHER

Model BPLS627UIM0

Near Minneapolis, MN 55410

Nate

Job Details: 01/10/2024

"Washer has been leaking from the front. Water runs down the front under the door. The gasket is in great shape. No tears or misshapen. They have two dogs with coarse hair, and I found hair where the gasket meets the door and the bottom of the door. Advised customer to wipe off bottom of door and gasket after every use."

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/02

Near St. Cloud, MN 56303

Brandon

Job Details: 01/10/2024

"Returned with the valve assembly, removed old assembly and installed new assembly, cycled and tested the unit is now dispensing water"

We serviced a

GE REFRIGERATOR

Model PFS22SISASS

Near Rogers, MN 55374

Matt

Job Details: 01/10/2024

"Customer complaint is, REFRIGERATOR IS NOT COOLING SEEMS TO BE ABOUT 55?, FREEZER IS STILL BELOW 0. Inspected and tested. Freezer is 20F and FF is 61F. Theres no airflow to the FF compartment. Found the back wall of the freezer is frosted over. If I open the freezer drawer I get airflow to the FF compartment. The evaporator and air FF return vents are completely frosted over and shut. This is a defrost issue. I jumped the defrost heater from the board and didnt get any amp draw. Refrigerator needs to be unplugged and defrosted for 48 hours and then I can come back and disassemble evaporator cover and diagnose the problem. I carry the board, sensor and bimetal. The defrost heater is NLA. Customer is going to defrost refrigerator and Im rescheduling. Customer would like sooner service if we can. ; schdld next appmnt for 1/17 WED !"

We serviced a

LG WASHER

Model WM4000HBA/01

Near Corcoran, MN 55340

Matt

Job Details: 01/10/2024

"Customer complaint is, THE UNIT WAS WASHING AND THE CLOTHES ARE DAMAGED AND ALSO THE DRUM AS WELL. Customer said there kids hockey pants got stuck in the gasket and ripped it. Inspected and tested. Found the door gasket is ripped in multiple spots. They sent a new door gasket and both spring clamps, but the gasket is the wrong one. I need part number AGM30030702. Dana can you have them send a new door gasket to the customer and reschedule. I took the wrong gasket with me, but left the spring clamps for when I return to install the new gasket. Please schedule me extra time. ; saved tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN5FS

Near Corcoran, MN 55340

Matt

Job Details: 01/10/2024

"Customer complaint is, FTD ERROR CODE. Inspected and tested. Theres standing water in the bottom of the dishwasher when I got here. I canceled and drained and nothing happened. I removed bottom toe kick panel and the drain pump is humming, but not pumping water. I tapped on it and it came on and drained completely. I started a cycle and its draining now. Dishwasher needs a new drain pump. Quoted customer $347. to install new drain pump. Customer approved repair. Pump on order. ; ordrng 1 WD19X25461 (PUMP ASSM - DRAIN)"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Otsego, MN 55301

Matt

Job Details: 01/10/2024

"Customer complaint is, Start knob is no longer working just spins. Inspected and tested. This is a GE dryer. Found the timer knob is broken. Installed new knob and tested. Dryer is working great. Dryer is now fixed. ; used 1 WE01X20378DNS (KNOB) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF8

Near Ramsey, MN 55303

Phillip

Job Details: 01/10/2024

The ice maker wont make ice. The customer has replaced the water valve and changed the fill time settings and the ice maker worked a little. Now it does not work at all. I found there is ice in the mold and the bale arm is stuck up. I tried to run a harvest test but the ice maker will not cycle at all. It will need a new ice maker. I gave quote for the ice maker. I will order the ice maker. ; ordrd 1 243297613 (I/M ASSY)

We serviced a

SAMSUNG RANGE

Model NX58H9500WD/AA

Near Saint Augusta, MN 56301

Brandon

Job Details: 01/09/2024

"Customer was getting a gas smell when trying to use the oven, front right burner not working correctly. Cleaned the front right burner. Replaced the igniter in the oven. Cycled and tested both operating correctly at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Stillwater, MN 55082

Ivan

Job Details: 01/09/2024

Install brand new icemaker tested to cycles. Fill with water no issues work great.

We serviced a

MAYTAG DRYER

Model mdg5500aww

Near Minneapolis, MN 55417

Nate

Job Details: 01/09/2024

"Running and grinding and squealing. Found two seized up rollers. Replaced rollers, cleaned and oiled shafts. Vacuumed out dryer. Runs great now. Very quiet.