Service History 136

Model WM3770HWA

Cusotmer said that it leaks water all over the place. She had just cleaned out the drain trap and it was cross threaded and was leaking out water from there. Made sure it was screwed in all the way, tested and washer is working good.

“Delton was knowledgeable, professionsl, courteous and explained what was wrong and how he fixed the issue in a way I u festoon. He also went the extra mile and corrected a water intake problem. Have definitely place Omega Force at the top of my appliance repair list”

Maryellen E.

Model 110.87477110

Customer complaint was the drum not turning.Found the unit turned on without the drum spinning. Removed covers found belt was broken. Customer approved new roller belt kit. Installed new belt cycled and tested unit working correctly.

“I was very pleased with the service I received. I was notified when Phillip was on his way and he showed up on time. The issue was quickly diagnosed and the repair was completed successfully. I would certainly call Omega Force Appliance Repair again if the need arises.”

Jim W.

Model LSB6300LW0

The washer does not agitate well. The agitator dogs are worn out. I replaced the dogs and tested the washer. It now washes well and drains and spins.

“Scheduling was fast, troubleshooting was done by video, guys showed up with needed parts and quickly fixed my two issues. Great Experience!”

John T.

Model WFW70HEBW0

Unit giving error code for bad drain. Went through test mode unit has a really week drain. Removed the back of the unit. Drained the remainder of water removed the filter and found 5 articles of clothing. Removed clothing and cleaned filter. Reassembled and testing unit is working great and no leaks

“Adam was fantastic”

Karen B.

Model NTW4605EW0

Doesnt agitate. Found the transmission has rusted through the bottom, and the plate is connected to the transmission and I cant get it off. Ended up spending an hour tightening the bolt for the agitator plate. Used locktit too. Agitates great now.

“Nate was an excellent communicator who listened to my wife’s suggestions with patience and grace. He was just what the doctor ordered for our washing machine. We highly recommend your company and will use you again in the future. Thanks!”

Ojarigi

Model LGID2478SF0A

The dishwasher just drains but never stops to fill. It was getting all the pressure sensor faults. We quoted for the sensor part. We replaced the pressure sensor and cleaned out the drain hose. We then ran the diagnostic test. Now the dishwasher will drain then stops and fills and runs a cycle. All working good now.

“The technicians were very professional, courteous, and efficient. Our dishwasher is working great. Thank you”

Dale B.

Model GRMC2273BF

After water is dispensed from the door and the left door is then opened water drips from the dispenser. After taking it all apart and checking everything we found a small crack in the dispenser water fill tube. We repaired the tube. No parts needed. Now it does not leak. Everything is working good now.

Model WED9400SU0

The dryer motor does not start when start is pressed. We removed the main board and found the motor relay solder joint was bad. We repaired the motor relay. Now the dryer starts and tumbles. No other issues found.

Orange flames. Found a humidifier running by the cook top. Asked if he had other questions. He asked about the vent fan for it. He said smoke came up in the house one time. I used a ladder and climbed through a crawl space under the house, and found a number of gaps where the venting seams came together. I used vent tape to seal it all up.

“Nate was great! I called in what turned out to be a non-issue. Nate asked whether I had any other concerns and ended up diagnosing and fixing a problem with our stove vent that was improperly installed. Very friendly, great guy.”

Kevin R.