We serviced a
KENMORE REFRIGERATOR
Model 253.532193
Near Rogers, MN 55374
Matt
Job Details:
09/28/2021
"Customer complaint is, Ice maker is not working. Inspected and tested. Found the freezer temperature was only 18F. Took apart and inspected evaporator. Its a ball of ice at the beginning and then the rest of the evaporator has no frost. The sealed system has failed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400SU0
Near Albertville, MN 55301
Matt
Job Details:
09/28/2021
"Customer complaint is, DOOR SEAL IS VERY LOOSE AND STRETCHED AND WORRIED ABOUT IT LEAKING. Inspected and found the door boot is stretched out and not sealing properly. Needs a new door boot. Part on order. ; ordrd 1 WP8182119 (Door boot)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Champlin, MN 55316
Seth
Job Details:
09/28/2021
Customer complains that the freezer frosts up with condensation. They manually defrost it and it just continues to come back. On arrival and inspection I found all of the elements of the automatic the process of work great the control board doesnt seem to be kicking off the automatic defrost process cycle outside of test mode. I inspected the liner of the freezer and found that had multiple cracks leading to a moisture leakage into the cavity as well. The freezer liner is not a covert item on their warranty.; schdld next appmnt for 10/7 THU !
We serviced a
KENMORE FREEZER
Model 25328432809
Near Maple Grove, MN 55369
Seth
Job Details:
09/28/2021
Defrost drain blocked lower vent was not cooling. I defrosted the drain and watched the frost pattern it looked great. The freezer is working as designed. Note unit is in the garage not warranty over temps drop it does not have a cold weather kit.
We serviced a
FRIGIDAIRE DRYER- GAS
Model PGQ6000ES4
Near Maple Grove, MN 55369
Seth
Job Details:
09/28/2021
"Blower failure causing loud noise. Motor would not separate I installed blower assy and motor. The dryer is now fixed; used 1 131775600 (BLOWER ASSEMBLY), and 1 131560100 (MOTOR) from stock"
We serviced a
GE DISHWASHER
Model GSD5320D00BB
Near Maple Grove, MN 55369
Seth
Job Details:
09/28/2021
Customers complaint with the dishwasher is its not draining. Upon arrival an inspection I found the pinion seal had deteriorated as well as I found a blockage at the drain under the sink. I remove the blockage and cleaned out the sump assembly. Do you need drains but it still needs a pinion seal assembly. The part is on order; pckd up 1 WD24X10018 (Pinion and seal assy)
We serviced a
Fisher Paykel DISHWASHER
Model DD24DCX7
Near Eagan, MN 55123
Phil
Job Details:
09/27/2021
The customer said it always shuts off at 1:24 left in the cycle. It ran perfect for us and got passed 1:24. I will follow up with him tomorrow. (by FW)
We serviced a
AMANA REFRIGERATOR
Model BX22RW
Near Apple Valley, MN 55124
Phil
Job Details:
09/27/2021
The freezer seal is really deformed. Ordered new one. (by FW)
We serviced a
LG DRYER- GAS
Model DLGX8101V
Near Minnetrista, MN 55359
Phillip
Job Details:
09/27/2021
After troubleshooting for a while I found that the igniter with sporadically failing. I replaced igniter in the dryer is working good. ; used 1 DC035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDW05
Near Excelsior, MN 55331
Phillip
Job Details:
09/27/2021
I replaced the power switch. It turned right on and all is working great.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7000DW4
Near Saint Michael, MN 55376
Matt
Job Details:
09/27/2021
"Customer complaint is, EC LF- LOW FLOW- HOSES LOOK OK- NOW STOPPED WORKING- BUT HAS POWER- NO WATER GOES IN. Inspected and tested. Found the water inlet valve has failed. Quoted customer to install new valve. Customer approved repairs. Installed new water inlet valve and tested. Washer is working great. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF386PXGQ2
Near Rogers, MN 55374
Matt
Job Details:
09/27/2021
"Customer complaint is, buttons are damaged and may need replacing. Inspected and tested. The overlay is cracked on a few of the buttons, but all the buttons respond and work great to touch. Nothing is failed here so its not covered. Range is operating normal."
We serviced a
BOSCH DISHWASHER
Model SHX68E05UC/32
Near Osseo, MN 55311
Phil
Job Details:
09/27/2021
This unit gets the E15 error code every couple of months. It is working right now. They are going to use it for a bit and see if they can reproduce the code. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB520RHS0
Near Champlin, MN 55316
Matt
Job Details:
09/27/2021
"Customer complaint is, LEAKING. Inspected and found the valve was cracked and leaking underneath. Also the bottom door seal and side shields were falling apart. Quoted customer to install new water valve, bottom door seal and side shields. Customer approved repairs. Installed new valve, bottom door gasket and side shields. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 154637401 (VALVE), 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154701001 (SPLASH SHIELD KITS) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOD51EC7AS04
Near Eagan, MN 55122
Phil
Job Details:
09/27/2021
The unit is dead. Ordered new fuse for control board and upper cooling fan. (by FW)
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FFLE3911QW0
Near Rogers, MN 55374
Matt
Job Details:
09/27/2021
"Customer complaint is, NOT SPINNING. Inspected and tested. Found the pressure sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new sensor and tested. Washer is still just running the drain pump off and on and doesnt do anything else. Its got to be one of the boards, but I cant get it into test mode to test any further. Quoted customer $585. to install both boards and if it only needs one than about $200. Less. Customer declined repairs for now and is going to look into replacing it. She will call us back if she changes her mind. Part numbers are 5304511966 and 808653801 if she calls and wants to do the repairs. I removed the pressure sensor and put the old one back in."
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5000EW/A3
Near St. Louis Park, MN 55416
Nate
Job Details:
09/27/2021
"Customer said that the dryer is making a thumping sound. After looking at it, determined that it is the seam in the drum that they hear, and its loud because its 10 feet from their living room. ; O-emld tckt , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3700HVA/01
Near Saint Paul, MN 55104
Nate
Job Details:
09/27/2021
"Clunking when it runs after they washed pillows. Cover on control board had come off. Resecured it, ran through test mode, runs great now."
We serviced a
FRIGIDAIRE STACKED DRYER
Model FAQE7011KW0
Near Minneapolis, MN 55404
Nate
Job Details:
09/27/2021
"Latch not latching. Replaced latch, didnt charge, latch was from old kit that only had one latch left.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 279570 (LATCH KIT) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BW2
Near Rogers, MN 55374
Matt
Job Details:
09/27/2021
"Customer complaint is, GASKET AROUND OVEN DOOR BROKE & UNIT STOPPED HEATING MIDWAY THROUGH A PIZZA. WON'T GO PAST 190. Inspected and tested. Found the ignitor has failed. Also the door gasket is ripped and falling off. I installed new ignitor and tested. Oven is heating great. Gasket is on order. Installed new door gasket. Range is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Albertville, MN 55301
Matt
Job Details:
09/27/2021
"Customer complaint is, NOT WASHING, NOT SURE IF WATER IS GOING INTO UNIT. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model NOTAVAILABLE
Near Minneapolis, MN 55444
Seth
Job Details:
09/27/2021
"Commercial stand up freezer, The freezer was not cooling well it was at 45? when I arrived. I pulled the evaporator cover and tested the sealed system it would not frost more than 3 inches off the first coil. Failed sealed system.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/27/2021
I replaced the main control and relocated it to the new spot per the instructions. Its working good now and no beeping.
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Minnetonka, MN 55345
Phillip
Job Details:
09/27/2021
Evaporator fan is not circulating air. I found that the rear main control board is bad and not turning on the fan. I have to order the main control board.; ordrd 1 WR55X24347 (Control board)
We serviced a
GE STACKED WASHER
Model GFWN1100D0WW
Near Plymouth, MN 55446
Phillip
Job Details:
09/27/2021
I replaced the door gasket. Ran a short cycle and there was no leaks.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near Corcoran, MN 55340
Phillip
Job Details:
09/27/2021
The customer said the dishwasher would not drain well and they get the e24 code. I found a shell in the drain hose. I removed the blockage and it drains good foe me. I tried it 3 times.
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA00
Near Otsego, MN 55301
Matt
Job Details:
09/27/2021
"Customer complaint is, LEAKING INTO TRAY UNDERNEATH. Inspected and tested. Found the water valve is cracked and leaking. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE STACKED WASHER
Model MISSING
Near Minneapolis, MN 55404
Nate
Job Details:
09/27/2021
"Not draining. Drain line to pump was packed full of socks and other debris. Cleaned out, reset pressure sensor, drains and runs great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Minneapolis, MN 55419
Nate
Job Details:
09/27/2021
"The dishwasher fills with water, then hums and clicks and pops breaker. Found a bad sump motor. Quoted owners for new sump assembly and seal, they are getting a new dishwasher."
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Edina, MN 55410
Nate
Job Details:
09/27/2021
"Not draining. Found a bad drain pump. Replaced pump, runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTWN2800D1WW
Near Minneapolis, MN 55410
Nate
Job Details:
09/27/2021
"Customer said its not agitating well. Checked the mode shifter, motor and motor control board. No error codes, on a light wash it agitates well. No issues. Runs well."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED9700SQ0
Near Hopkins, MN 55343
Nate
Job Details:
09/27/2021
"Dryer squealing loud. Had a bad idler pully. Replaced, vacuumed out a ton of lint. Runs great now.; used 1 279640 (ROLLER) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model FTF530FS0
Near Brooklyn Park, MN 55444
Seth
Job Details:
09/27/2021
Loud now not working. Failed spin drum. I spoke to the landlord and he will replace the washer.
We serviced a
LG WASHER FRONT LOA
Model WM2501HWA
Near Minneapolis, MN 55430
Seth
Job Details:
09/27/2021
Burning rubber smell and loud. Failed rear bearing. Customer will replace the washer.
We serviced a
SPEED QUEEN DRYER- GAS
Model ADG4BRGS115TW01
Near Minneapolis, MN 55446
Seth
Job Details:
09/27/2021
Making noise at start up. I was unable to duplicate noise but from customers description sounds like it might be in the rolling chassis. I pulled inspection cover and looked and everything looked perfect. I spoke with customer he said to go ahead and do the rollers and the idler even though they look brand new. parts on order.; pckd up 1 RB170002 (Roller kit) and 1 D510142P (Idler with bearings)
We serviced a
WHIRLPOOL REFRIGERATOR
Model HAFZ21XXRK01
Near Maple Grove, MN 55311
Seth
Job Details:
09/27/2021
Leaking from Evap cavity to the lower section. Upon arrival and inspection I found the refrigerator is in the garage. I let customer know once the temperature is below 45? at any point in the day his warrantee will cease to cover this fridge. I found the evaporator drain was clogged with Styrofoam. The unit was full of loose Styrofoam as the insulated panels have begun to deteriorate.I cleared the blockage and tested. The fridge is now fixed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2589AES3
Near Maple Grove, MN 55311
Seth
Job Details:
09/27/2021
Customers complaint is the fridge is loud when the washing machine is turned on. He had a video I watch the video and determined he has a hammering pipe issue. I was able to duplicate the issue and make the noise go away when I pull the refrigerator out. This is a plumbing problem.
We serviced a
GE DISHWASHER
Model CDT836P2M5S1
Near Plymouth, MN 55446
Seth
Job Details:
09/27/2021
"I replaced the missing vent cover and tested the dishwasher. It leaked from a new place, I found the inner door was bent on the lower LH corner, I was unable to find the cause of the damage. I bent door back into place but it still leaks. Part not covered."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF9A
Near Osseo, MN 55311
Seth
Job Details:
09/24/2021
Customers complaint is water leaks in the fresh food section from the icemaker room. Upon arrival and inspection I found a manufactures defect with the evaporator drain leading from the ice room. No repair is possible.
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.880427
Near Minneapolis, MN 55406
Nate
Job Details:
09/24/2021
"Running loud. Had a bad motor and blower. Replaced both, runs great now."
We serviced a
GE WASHER TOP LOAD
Model GTWN4950L0WS
Near Chanhassen, MN 55317
Phillip
Job Details:
09/24/2021
The noise on the washer is coming from the gear case. The heavier the load the louder it gets. I checked the shocks but the noise is definitely from the gears. The customer may want the replacement help but he will let us know.
We serviced a
MAYTAG DISHWASHER
Model MDB5130AWW
Near Minneapolis, MN 55410
Phil
Job Details:
09/24/2021
The lower rack is missing 4 wheels. The rack is sitting too low and not allowing the spray arm to turn. (by FW)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Minneapolis, MN 55417
Nate
Job Details:
09/24/2021
Has an E1F6 error. Has a charred mcu. Quoted 413. Coming back 10/1 to install. ; ordrd 1 WPW10374126 (Mcu)
We serviced a
KITCHENAID DISHWASHER
Model kdtm354dss4
Near Plymouth, MN 55446
Phil
Job Details:
09/24/2021
The dishwasher fills and drains with water but it does not spray any water. The motor is on BO. Ordered a new sump. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC19MMBL00
Near Albertville, MN 55301
Matt
Job Details:
09/24/2021
"Customer complaint is, UNIT IS WARM AND CONSTANTLY RUNNING. Inspected and tested. Found the compressor start relay has failed. Installed new relay and tested. Refrigerator started cooling, but after 20 minutes the evaporator was only frosted over about 50 percent. The sealed system is failing, but will probably work okay for a while. Its just going to run more to keep up. ; used 1 PRO41 () from stock"
We serviced a
GE DISHWASHER
Model PDT760SIF0II
Near Minneapolis, MN 55426
Nate
Job Details:
09/24/2021
Not heating and detergent dispenser broken. Replaced bad flood sensor and detergent dispenser. Runs and heats great now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW1
Near Hopkins, MN 55305
Nate
Job Details:
09/24/2021
"Not spinning clothes out. Drains great. Support rods good. Error code for speed sensor fault. Doesnt spin fast. Replaced actuator. Put through calibration and then a rinse and spin, spun much faster. Runs great."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GSC308PRB01
Near Victoria, MN 55386
Phillip
Job Details:
09/24/2021
"The cooling fan blower WPW10016550 is a little louder than normal. I advised the customer that the warranty wont cover it unless the fan fails. I gave her a quote for part, labor and dolly fee."
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Maple Grove, MN 55311
Seth
Job Details:
09/24/2021
I replace a main control board and powered up to unit. The freezer kicked right on.
We serviced a
ELECTROLUX WALL OVEN- ELECT
Model E30EW85EPS3
Near Plymouth, MN 55447
Nate
Job Details:
09/24/2021
The broil and bake or not working. It has a tripped thermal cut out. Tried for an hour to get the wall of an outlet but it turns out it is hardwired to a short so I have to come back on the fourth after they have and on the wiring..; schdld next appmnt for 10/4 MON !
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Maple Grove, MN 55311
Seth
Job Details:
09/24/2021
Unit has a bad drain pump part is on order; pckd up 1 ABQ73503004 (Pump)
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDX500XW0
Near Waconia, MN 55387
Phillip
Job Details:
09/24/2021
When the dryer runs it makes a loud squealing sound. I found the idler pulley had failed. I replaced the idler pulley and oiled the rollers and clean up the lint inside the dryer. I ran the dryer and sounds good now.; used 1 279640 (ROLLER) from stock
We serviced a
KENMORE DRYER- GAS
Model 79691272210
Near Plymouth, MN 55446
Nate
Job Details:
09/24/2021
The bulkhead was rusted. Replaced the bulkhead and it runs great now.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA03
Near Monticello, MN 55362
Matt
Job Details:
09/24/2021
"Customer complaint is, LEAK SENSOR ALERT WONT COMPLETE WASH CYCLE. Inspected and tested. Found it leaking underneath from the sump. Quoted customer to install new sump assembly."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD7300XW0
Near Osseo, MN 55311
Seth
Job Details:
09/24/2021
Loud. Failed idler was found I replaced the dryer repair kit. The dryer is fixed.; used 1 4392067 () from stock
We serviced a
FRIGIDAIRE RANGE- GAS
Model GLGFS75DSG
Near Saint Michael, MN 55376
Matt
Job Details:
09/24/2021
"Customer complaint is, TURN OVEN ON AND NO WHOOSH SOUND, BUT BROILER WORKS FINE AND BURNERS. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model n/a
Near Saint Michael, MN 55376
Matt
Job Details:
09/24/2021
"Customer complaint is, MAKING LOUD NOISE WHEN IN USE. Inspected and tested. Found a plastic cap in the drain pump. Removed cap and tested dishwasher. Dishwasher sounds great. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model DSF25KGTABG
Near Elk River, MN 55330
Matt
Job Details:
09/24/2021
"Customer complaint is, NO COOL- THE FREEZER WAS SO HOT THOUGHT IT WAS SO HOT- FRIDGE FREEZER NO COOL- EC TC- NO TEMPERATURE. Inspected and tested. Compressor and fans are running and sound good. Found the evaporator had almost no frost on it. Defrosted evaporator and watched it frost back over, and after 20 minutes it only had frost on about 25 percent of the evaporator. The sealed system has failed. Call in for authorization. ; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2690269
Near Elk River, MN 55330
Matt
Job Details:
09/24/2021
"Customer complaint is, WON'T SPIN OUT THE CLOTHES. Inspected and tested. Found the door switch had failed. Quoted customer to install new switch. Customer approved repairs. Installed new door switch and tested. Washer is now fixed. ; used 1 3949247V (LID SWITCH) from stock"
We serviced a
GE REFRIGERATOR
Model GSE25GSHBCSS
Near Otsego, MN 55330
Matt
Job Details:
09/24/2021
"Customer complaint is, WATER DISP VERY SLOW ALSO NOT MAKING A LOT OF ICE. Inspected and tested. Found the filter housing has failed. Quoted customer to install new housing. Customer approved repairs. Part on order. ; ordrd 1 WR17X22074 (Filter housing assembly)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAS0
Near Otsego, MN 55301
Matt
Job Details:
09/24/2021
"Customer complaint is, TOP RACK BROKEN KEEPS FALLING & INTERUPTS CYCLE WHEN RUN BECAUSE HITS DISHES. Inspected and found the rack adjusters are broken. Needs new rack adjusters. Installed new rack adjusters and tested. Dishwasher is now fixed."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model kebs208dss8
Near Long Lake, MN 55356
Phillip
Job Details:
09/24/2021
Both cooling fans were louder than normal. I replaced both fans. They sound a lot better. As
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JJW9830DDS
Near Minneapolis, MN 55446
Phillip
Job Details:
09/24/2021
The ovens dont heat evenly and they seem to run hot. The door gaskets are flattened and crusty. Im ordering the gaskets and oven sensors. The lower oven was raised up 20 degrees. I will check the temps again next visit. ; ordrd 2 WPW10162386 (Door gasket)s and 2 WP74008369 (Short sensor)s
We serviced a
GE REFRIGERATOR
Model GSS25WGPHWW
Near Rogers, MN 55374
Phillip
Job Details:
09/24/2021
Water was leaking out the bottom from the freezer. The defrost drain was plugged up. I cleared the drain and made sure water drain free.
We serviced a
GE DISHWASHER
Model GDT695SGJ4WW
Near Rogers, MN 55374
Phillip
Job Details:
09/24/2021
The lower rack is not washing well and the upper is starting to not wash well. I found the filter was plugged up and dirty. I cleaned the filter. I checked and cleaned the diverter ball. The lower spray arm is now spinning but not real fast. I advised the customer to clean first with vinegar then with dishwasher magic.
We serviced a
GE DRYER- GAS
Model GTDP490GD4WS
Near Maple Grove, MN 55311
Seth
Job Details:
09/24/2021
I replace the broken timer knob and timer assembly. I tested the dryer and its now fixed. ; pckd up 1 WE01X20380 (Knob)
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR
Near Maple Grove, MN 55369
Seth
Job Details:
09/24/2021
FF defrost manufacturing defect was found.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA4587000AWAQ
Near Minneapolis, MN 55443
Seth
Job Details:
09/24/2021
"Customer was getting an error and washing machine would not drain. Upon arrival and inspection I found the washer drain Pump completely failed. I replaced the drain pump and check for obstacles and found none. I reinstalled the washer and tested. The washer one of the sting clamp connectons leaked, I replaced the hose clam the washer is now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DRYER- ELECTRIC
Model DCLR333ET0WW
Near Champlin, MN 55316
Seth
Job Details:
09/24/2021
Customer complains of a squeaking noise and that the dryer is not drying taking multiple cycles. Upon arrival and inspection I found the machine was heavily contaminated with lint the dryer duct was blocked and I had 23 miles an hour of thrust at the back of the unit. This is a townhouse I was unable to verify the vent at the top of the roof. I cleaned it thoroughly there had been a dryer fire inside. I put unit back together and tested its now heating and cycling as it should. Note and let the tenant know not to use unit as it could cause dryer fire in the home.. please send the tenant the following part to help ensure proper ceiling and less lint contamination in the duct WE18X54.; ordrng 1 WE18X54
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KESS908SPS02
Near Eagan, MN 55123
Phil
Job Details:
09/23/2021
The FL burner middle does not work. The middle ring and outer ring do work. The middle of the burner does not work on any settings. Either a relay is bad on the board or the burner is failed. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Edina, MN 55410
Phil
Job Details:
09/23/2021
The washer will not drain. They cleaned the filter already. Unit most likely needs a new drain pump. We stock the pump. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1826PS3
Near Minneapolis, MN 55419
Nate
Job Details:
09/23/2021
"Lots of frost built up in freezer, dripping into fridge. The door gasket was pulling away. Cleaned, steamed and glued it. Nice seal now. Steamed and Cleaned out freezer, evaporator, air duct between freezer and fresh food, steamed out drain from behind fridge. Drains great now. Runs great. Knob was broken, ordered and shipped new one to customer. ; pckd up 1 240367001 (Control knob)"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LQ0
Near Minnetrista, MN 55375
Phillip
Job Details:
09/23/2021
The dryer would heat for a while then the coils started to fail and not open the valves to let gas through. I replaced the gas coils and now it heats good. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBP79WB1WW
Near Osseo, MN 55311
Seth
Job Details:
09/23/2021
Oven not reaching temperature. Failed to bake element was found. I replaced the Pham bake element and tested the range. It is now fixed; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617STT0
Near Plymouth, MN 55447
Phil
Job Details:
09/23/2021
The power button is really flaky and barely works and unit leaks out the door. Ordered a new power button and door boot. (by FW)
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Maple Grove, MN 55311
Seth
Job Details:
09/23/2021
I replace the failed bottom freezer door seal. The fridge is now repaired. Note; the fridge body is rusty and it may never sell completely on the upper left corner because of this damage. The damage is not covered with his warranty. The customer does not have replacement helper I did the best I could.
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WA37T26G
Near Minneapolis, MN 55417
Nate
Job Details:
09/23/2021
Smells like burning. I ended up finding bad bearings/drive shaft. Everything else checks out good. Quoted customer for it.
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model n/a
Near Maple Grove, MN 55311
Seth
Job Details:
09/23/2021
Customers complaint is the garbage disposal does not work. Upon arrival and inspection I found the unit would not turn and it would blow the overload. I removed the bottom panel but could not find a manual auger release or crankshaft. I reinstalled it removed power and removed obstacles from the sink bucket side. I removed three pieces up and then ran disposal. The disposal ran perfect. I ran a whole load of ice through it and a fair amount of water the disposer is now fixed
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Osseo, MN 55311
Seth
Job Details:
09/23/2021
"I replaced the user control board and microwave started behaving as designed. It is now fixed; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model 110.70172
Near Minneapolis, MN 55408
Nate
Job Details:
09/23/2021
"Not running. Checked everything over. Broken belt. Replaced, runs great. Owner couldnt make payment of 104. Will call office to make payment.; used 1 341241 (BELT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Minneapolis, MN 55408
Nate
Job Details:
09/23/2021
"Dishwasher stops after 15 or 20 minutes. The pump circulating well, drain pump works great. Drained it 8 times. Drain line clear. But e24 error. Drain line was down. I looped it up, ran through. 45 minute cycle. Ran all the way through. Runs awesome."
We serviced a
KITCHENAID VENT HOOD
Model KIRD861VSS
Near Minneapolis, MN 55416
Nate
Job Details:
09/23/2021
"We do not service the vents that rise up out of the counter. Please send back to AHS to have another company service it. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6500GV/A3
Near Chaska, MN 55318
Phillip
Job Details:
09/23/2021
I found the idler pulley was bad and the 2 rear rollers would not spin. I cleaned up and oiled the rear rollers and replaced the idler pulley. It sounds better. ; used 1 DE634A (PULLEY) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.730521
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/23/2021
The dryer would tumble but no heat. I found the blower fuse was bad. I replaced the fuse. The customer had cleaned the dryer duct after it stopped heating. The air flow is good. ; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
MAYTAG DRYER- GAS
Model MDG9606BWW
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/23/2021
I replaced the door switch. I also replaced the blower wheel because the other one was bad and causing a loud vibration. All tested good ; used 1 33001790 (BLOWER) from stock
We serviced a
GE STACKED WASHER
Model GFWN1100D0WW
Near Plymouth, MN 55446
Phillip
Job Details:
09/23/2021
The front of the gasket is ripped. Im ordering the door gasket. ; ordrd 1 WH08X10064 (Gasket)
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Plymouth, MN 55446
Phillip
Job Details:
09/23/2021
I ran the dishwasher and found nothing wrong with it. I advised the customer to use a different soap and clean it dishwasher magic. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE RANGE- ELECTRIC
Model 665.95802
Near Corcoran, MN 55340
Phillip
Job Details:
09/23/2021
The touch pad that I got was defective. I used the old one because it was working fine and the customer said the oven worked after they reset the power. I replaced the main control board and the latch assembly. Everything tested good. The door locks and it cleans now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBWW/AA
Near Hopkins, MN 55305
Nate
Job Details:
09/23/2021
"Freezing up bad behind back panel. Has known issue, quoted customer for service kit. They are buying new fridge since its older."
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Minneapolis, MN 55441
Nate
Job Details:
09/23/2021
"Dishwasher leaking. Not leaking underneath. Coming from the door area. Both spray arms are separating quite a bit. Causing the leaking. Ordered both spray arms. Customer mentioned that it is not drying either. It has a good heater but the flood sensor was broken. Replaced the flood sensor and reset the thermal cut out and that is good to go after the repair is done.; used 1 WD21X10519 (FLOAT SWITCH) from stock, ordrd 1 WD22X22501 (Upper spray arm) and 1 WD22X26621 (Lower spray arm)"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXESS
Near Maple Grove, MN 55311
Seth
Job Details:
09/23/2021
I replaced the failed filter had assembly(not covered). The customer will pay parts and labor. Bill trip charge to WHE. Please call and collect see picture for the customer due amount
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AV/A2
Near Minneapolis, MN 55446
Seth
Job Details:
09/23/2021
I swapped out the failed sub PCB and you didnt begin now timing but still display did not illuminate. The door would not lock unlock either. I looked into replacing the remaining two control boards spoke with customer. They will replace the washer as one of the two control boards is discontinued and they feel it is not a good repair. no parts used
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGW9200LT1
Near Apple Valley, MN 55124
Delton
Job Details:
09/23/2021
"Found that thermal fuse was open and not heating. Also found that thermistor is out of range. Replaced thermistor and thermal fuse. Dryer is heating good with vent disconnected i attached vent and heat spiked. Vent attached was crushed, straightened out vent and checked outside vent. Dryer is heating good but I recommended that vent be replaced with rigid venting so it wont crush preventing air flow. Dryer is working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP35001191 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW0
Near Minneapolis, MN 55445
Seth
Job Details:
09/23/2021
"customer complains that the clothes are not spinning out consistently theyre still too wet to go to the dryer. Upon arrival and inspection I found many stored errors. There was a stuck button error, over suds error, multiple unbalanced load errors, and a long drain error. Customer had a load in so we tested watching it through a drain and spin and it finished well and as designed. I watched it empty and Balance rang and tub looked perfect. I ran through a UI console test and all the buttons worked and function as designed. I advise the customer to watch her load size and even out the load and drain and spin when it wont complete of its own accord."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Maple Grove, MN 55369
Seth
Job Details:
09/23/2021
Customer complains that icemaker is not working. Upon arrival and inspection I found temperatures in the fridge for abnormally high. The ice room where the icemaker is contained was between 25 and 30?F. Freezer temperatures range between 10?F and 15. Failed sealed system.
We serviced a
GE DISHWASHER
Model GDF510PSM0SS
Near Otsego, MN 55330
Matt
Job Details:
09/23/2021
"Customer complaint is, ROTATING ELEMENT ON TOP ROW WAS PULLED OFF BY KIDS. Inspected and found the middle spray arm had broken and fallen off. Customer is going to order and replace the spray arm themselves."
We serviced a
WHIRLPOOL DISHWASHER
Model DU890SWLQ0
Near Monticello, MN 55362
Matt
Job Details:
09/23/2021
"Customer complaint is, NOT DRAINING. Inspected and found the garbage disposal had just been replaced and the plug was still in. Punched out plug and tested dishwasher. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0AS1
Near Apple Valley, MN 55124
Delton
Job Details:
09/23/2021
"Found that bake element wires were not plugged. Attached wires, tested and bake element now heats and is working good."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KSCA
Near Burnsville, MN 55306
Delton
Job Details:
09/23/2021
Lots of frost build up inside freezer. Found that wire basket was not inserted correctly and preventing freezer door from closing; so warm air getting in and creating the frost. I aligned wire basket and cleaned out big ice chunks. Door now closes and is sealing. I suggested to customer to get rid of all the frost is to let let fridge defrost for 24 hours with doors open then itll be back to normal.
We serviced a
GE DRYER- ELECTRIC
Model GFDR480EF1WW
Near Big Lake, MN 55309
Matt
Job Details:
09/23/2021
"Customer complaint is, HAS POWER BUT WON'T START, JUST BUZZES. Inspected and tested. Found the board is fried. Needs a new board. Part on order. ; ordrd 1 WE04X23220 (Main board)"