We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF3
Near Minneapolis, MN 55403
Nate
Job Details: 05/19/2022
"Needs a new shelf. 5304508761 looks like its the part number. DW can you verify that this will be covered? And that its the right part number? See picture. I dont need the metal sides, just the one main part with the plastic sides. Left side was already replaced for the same issue. ; saved tckt"
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Nate
Job Details: 05/19/2022
"Found water leaking from dispenser assembly, and where it seals against the front panel. Panel and dispenser have worn down plastic. I tried sealing it but it still leaks. It would need a new dispenser assembly and front control panel. Emailed quote to customer."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Plymouth, MN 55441
Nate
Job Details: 05/19/2022
Replaced drain line that had a hole in it. Also was broken where it connects to the garbage disposal. Installed new one. Works great now with no leaks.
We serviced a
WESTINGHOUSE DRYER- GAS
Model MDG546REW1
Near Otsego, MN 55330
Matt
Job Details: 05/19/2022
"Customer complaint is, VERY LOUD WHEN DRUM HEATS UP. Inspected and tested. Dryer sounds great when I tested it. Disassembled dryer and found the idler pulley is cracked. Everything else looks good. Installed new idler pulley and vacuumed out inside of dryer. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 131863007 (IDLER ARM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSQ00
Near Otsego, MN 55330
Matt
Job Details: 05/19/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFPEBS
Near Mound, MN 55364
Adam
Job Details: 05/18/2022
"Unit wasnt dispensing water and bulb flickering. Replaced freezer bulb with one I had. Could not get it to flicker again. The water dispenser issue was from the dispenser line freezing. Double checked water valves were running. Installed water dispenser heater and steamed frozen line. Now unit is working properly.; used 1 WR49X10173 (WATER DISP HEATER KIT), and 1 Na (Bulb) from stock"
We serviced a
GE DRYER- GAS
Model GTX22EASK0WW
Near Minneapolis, MN 55412
Nate
Job Details: 05/18/2022
"Not drying clothes. Customer said clothes dry great when vent is disconnected. Ran with the vent connected and its running at 145, and sound great. Told maintenance they need the vent cleaned."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 05/18/2022
"Customer complaint is, WATER JETS INTO SOFTENER & BLEACH DRAWER ARE CLOGGED NEEDS THEM CLEANED OR LOOKED AT. Inspected and found the dispenser compartment on the inside is really dirty. Cleaned out inside of dispenser and tested valves in test mode and everything was working great. Washer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rogers, MN 55374
Matt
Job Details: 05/18/2022
"Customer complaint is, NOT CLEANING AND SOAP IS ALL OVER THE SILVERWARE. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Loretto, MN 55357
Phillip
Job Details: 05/18/2022
The customer said it all works but it wont dispense ice. I pushed the paddle and the ice door opened but the auger does nothing. I push on the wires at the bottom of the door and the auger started and it dispensed ice. The wires are breaking at the door again. It needs a whole new door. LW11038917 black stainless door ; states that autho needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Osseo, MN 55311
Phillip
Job Details: 05/18/2022
"The defrost water was not draining, the water was building up in the bottom. I cleared the drain and cut the duct bill grommet. I cleared up all the ice. I put into a defrost and verified the water drains now."
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Shorewood, MN 55331
Adam
Job Details: 05/18/2022
Door would just drop. Found that that the door string cables were busted. Replaced both cables and now door operating properly ; used 2 4933DD3001B (HINGE CABLE) from stock
We serviced a
LG DRYER- ELECTRIC
Model DLEX8100V
Near Plymouth, MN 55441
Phillip
Job Details: 05/18/2022
When the dryer runs it made a noise. I pulled off the front and found a sock in the blower. The dryer sounds good now.
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Eden Prairie, MN 55344
Phillip
Job Details: 05/18/2022
The customer said the dishwasher was leaking from the bottom of the door. When the door closed it did not feel tight. When the dishwasher started to run it was louder and it sounded like the door was not shut. I found the upper mounting screws was loose and was hitting the door. I side mounted the left side of the dishwasher and replaced the right upper mounting screw. I leveled the dishwasher and ran it again. Now it sounds good the door shuts tight and it does not leak.
We serviced a
LG DISHWASHER
Model LDF6810ST/02
Near Minneapolis, MN 55436
Phillip
Job Details: 05/18/2022
When I tried to pull the dishwasher out last time the hose ripped. I replaced all the parts and got. New drain hose from Sundberg. I ran the dishwasher and it sounds good and no leaks.; used 1 AEM69493807 ( Drain hose) from stock
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Minneapolis, MN 55412
Phillip
Job Details: 05/18/2022
"I found no water entering the washer. The hot and cold shut off were closed. I turned the water back on but first cleaned the valve screens. I ran a calibration cycle, auto cycle and cleared the 1 fault code that was for the long fill. The washer is working good."
We serviced a
GE WASHER FRONT LOA
Model FFFW5000QW0
Near Minneapolis, MN 55412
Nate
Job Details: 05/18/2022
Washer door doesnt lock. Has a broken striker stuck in lock assembly. Ordered both. Picking up and coming back today. Came back and fixed it. Works great now. . ; ordrd 1 55-131763256 (Door lock assembly) and 1 55-131763310 (Striker)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LAE5700W1
Near Rogers, MN 55374
Matt
Job Details: 05/18/2022
"Customer complaint is, TIMER DIAL NOT WORKING. Inspected and tested. Found the timer knob is broken. Needs a new knob. This dryer is probably over 40 years old and I cant find parts a parts diagram for it. Dana can you see if you can find this knob and reschedule the customer. I left a GE knob so the customer could use it for now. I attached pictures. ; used 1 WE1M654 (TIMER KNOB) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Chanhassen, MN 55317
Adam
Job Details: 05/18/2022
Put in parts that was from last diagnosis. Now unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Shakopee, MN 55379
Adam
Job Details: 05/18/2022
Unit was making ice. Found that the ice maker wouldnt even go into test mode. Replaced ice maker and started working right away.
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Eden Prairie, MN 55347
Adam
Job Details: 05/18/2022
Installed new seals from last diagnosis now unit is working properly with no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Edina, MN 55424
Adam
Job Details: 05/18/2022
Unit was cleaning dishes. Found when running unit. Motor was making loud noise and wasnt really pumping the water. The spray arms wouldnt even move. Replaced sump assembly and now unit is working great. Cleaned inside of unit while I was repairing and now back to operating correctly
We serviced a
BOSCH DISHWASHER
Model SHX68P05UC/63
Near Minneapolis, MN 55416
Adam
Job Details: 05/18/2022
Unit wasnt heating. Disassembled unit and found the heating element was no good. Bad thing is they no longer make that part any more.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Maple Grove, MN 55369
Phillip
Job Details: 05/18/2022
The dishwasher was full of water and would not drain. When I started the drain pump I could hear it running but water would not drain. I removed the hose and sucked the water through the hose. I hooked it back up and tested several times. Now the dishwasher is draining good. I filled and drained the dishwasher 3 times.
We serviced a
DANBY DISHWASHER
Model DDW1899BLS-1
Near Minneapolis, MN 55409
Nate
Job Details: 05/18/2022
"Drain pump is broken, and main PCB is flaking out. Customer already bought a new one to replace it in case it needed repairs. Theyll install new one."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXL0
Near Minneapolis, MN 55417
Nate
Job Details: 05/18/2022
Not draining. Found the drain pump filter full of socks and debris. Cleaned that and the drain line inside the washer. Drains great now.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model GLTF2940ES3
Near Apple Valley, MN 55124
Nate
Job Details: 05/18/2022
"The display randomly shuts on and off, beeps, changes whats on the display, starts and stops the washer. Components randomly start and stop. Needs a new main PCB. ."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC450XW4
Near Minneapolis, MN 55419
Nate
Job Details: 05/18/2022
"Replaced bad drain hose, works great now, no leaks."
We serviced a
GE REFRIGERATOR
Model GTE19DTNBRWW
Near Minneapolis, MN 55406
Nate
Job Details: 05/18/2022
Fresh food not cooling. Found a bad evaporator fan motor. Ordered WR60X31522 and will pick up from Sundberg today. Coming back tomorrow to install. ; ordrd 1 WR60X31522 (Evap fan motor)
We serviced a
SAMSUNG REFRIGERATOR
Model RS22HDHPNSR/AA
Near Minneapolis, MN 55414
Nate
Job Details: 05/18/2022
Fridge not running. Found that it had been turned off. I held down the two upper left buttons on the control panel and turned it back on. Compressor and fans running now. Told her 24 hours to cool down.
We serviced a
KENMORE REFRIGERATOR
Model 106.566225
Near Otsego, MN 55301
Matt
Job Details: 05/18/2022
"Customer complaint is, freezing in certain areas on the fridge side. Customer said its been doing it for most of the the 7 years that she has lived there. Its the real sensitive things like lettuce thats freezing. Inspected and tested. Temperatures were 37F in the FF compartment and -3F in the freezer. The shelf that things are freezing on is the one that has the return vent. Refrigerator is operating normal. I advised customer to put the sensitive items on a different shelf. Also she could try adjusting the temperature and see if that helps."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45N5300W/A3
Near Sartell, MN 56377
Seth
Job Details: 05/18/2022
"Petsmart complains the dryer does not heat upon arrival and inspection I found the vent only had 10 mph at the side of the house but 22 miles an hour at the back machine. I tested the unit and found the heater assembly had failed. I replaced the heater assembly and cleaned unit thoroughly oiling the rollers. It was his present when I left and I verify this with a customer. I Advised that they not use the dryer as there is a big risk of fire, or damage to the dryer until the dryer vent is fixed. The dryer is now fixed.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model CAM2762KQ0
Near St. Cloud, MN 56303
Seth
Job Details: 05/18/2022
"Not draining, not level, making noise. I found a sock in the pump and it was leaking, I replaced the pump. I tried to adjust feet but they were rusted solid. I used pvc to shim the front at different sizes to level the unit. The washer is now working as designed. .; used 1 WP3363394 (DD DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1MHKXM02
Near Clearwater, MN 55320
Seth
Job Details: 05/18/2022
Leaking water. Frozen defrost drain was found and defrosted. I installed a heat probe to aide in the further defrosting of the fridge and keep the drain clear. The fridge is now fixed.; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBS60RK6SS
Near Monticello, MN 55362
Seth
Job Details: 05/18/2022
Blows breaker. Per Greg at GE there is a defect with the broil elements. Part is on order.; ordrd 1 WB44X26638 (Broil element)
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA02
Near Saint Michael, MN 55376
Phillip
Job Details: 05/17/2022
I found water leaking from the diverter seal. Im ordering 2 seals. ; ordrd 2 DD62-00054A (Diverter seal)s
We serviced a
AMANA RANGE- ELECTRIC
Model ACF4215AW
Near Clearwater, MN 55320
Seth
Job Details: 05/17/2022
"Customer complains that the bake option will either work or when it not work but when it works it sticks on. They also complain the right front burner only works on the high setting and does not heat unless they advance the knob. Upon arrival and inspection I found the customers complaints were duplicatable. I found the infinite switch is failed and the ERC control are both discontinued. Please source parts or to authorizations. 31926703 - switch, 31992501 - erc control; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakeville, MN 55044
Delton
Job Details: 05/17/2022
Customer said that food was soft in freezer on Sunday and then customer unplugged and plugged unit back in and food was cold and freezer foods were frozen late Monday. As Im here refrigerator fresh food is cold at correct temperature and freezer foods are frozen and ice is being made. I went into service mode and checked all functions and is all working or passed.I check fresh food evaporator and there is no frost build up that could cause poor cooling per the service bulletin. All functions are working good. I cannot find any failure or anything wrong as Im here.What i suspect happened is that water spilled/overflow from the dispenser and water got into the Deli drawer board and that would cause weird things happen and when it dried up refrigerator is functioning normally. (Common issue of these symptoms)Customer will keep an eye on it and call back if problem persists.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Big Lake, MN 55309
Seth
Job Details: 05/17/2022
I replace the sump with pump and clean the spray arms. I tested it and it filled a glass in 30 seconds. The dishwashers now working as designed.
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Nate
Job Details: 05/17/2022
"They had a new OEM boot that I installed, and I cleaned out a ton of mineral build up between tubs where water drains via the boot holes. But still leaking from front. ; schdld next appmnt for 5/19 THU !"
We serviced a
MAYTAG DRYER- GAS
Model MGDB800VQ0
Near Minneapolis, MN 55436
Adam
Job Details: 05/17/2022
Unit wouldnt spin. Found once disassembled that the idler was busted and the back two rollers were stiff. Customer had his own idler and roller to use. Let him know we wont warranty the parts but I can install them. Unit also needed a belt. Reassembled now unit is working properly ; used 1 WP8547157 (CABRIO BELT) from stock
We serviced a
GE FREEZER
Model FUF21DLRDWW
Near Becker, MN 55308
Seth
Job Details: 05/17/2022
High temp alarm every 6 hours. Upon arrival and inspection I found frost at the top of the freezer. I pulled the unit apart and steamed the evaporator. I did a refrigeration test and found that it was unable to frost up the evaporator completely. This unit has a failing sealed system .; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Apple Valley, MN 55124
Delton
Job Details: 05/17/2022
"Pulled out dishwasher and checked drip pan and was dry but i could tell there was water at one time as there was water marks. I tested and let dishwasher run for over 20 minutes and found no leaks, drained and checked all connections and did not find anything. I told customer to use as normal and if happens again to call back because I cannot find any leaks or drips as Im here testing it. Dishwasher is working good."
We serviced a
MAYTAG WASHER TOP LOAD
Model PAV2200AWW
Near Apple Valley, MN 55124
Delton
Job Details: 05/17/2022
"Washer had no power. Found that it was plugged into surge protector that had a GFI build in and was tripped. I reset surge protector and washer turns on. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rosemount, MN 55068
Delton
Job Details: 05/17/2022
"Replaced drain kit, defrost thermistor, added fresh food heat kit. Tested and refrigerator is cooling and working good.; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79571013010
Near Eagan, MN 55123
Delton
Job Details: 05/17/2022
"Replaced water valve and spliced in wires, tested and water valve works and ice maker cycles and fills. Refrigerator is working good."
We serviced a
KENMORE DRYER- GAS
Model 11070172002
Near Minneapolis, MN 55423
Adam
Job Details: 05/17/2022
"Unit wasnt Venting out of back of dryer. Removed back cover. Found the blower wheel was loose and an extreme amount of lent and debris in vent. This is probably the reason for the wheel coming loose. Re-tightened the blower wheel. And tested unit. Found the high limit thermostat was popped. Replaced thermostat and tested unit. Reassembled dryer and now operating properly.; used 1 DUCT-90 (DE904 90 ELBOW), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20NKXDN00
Near Columbia Heights, MN 55421
Phillip
Job Details: 05/17/2022
The customers were concerned that the freezer temperature was getting up in the 20s at times. As advised a customer it was probably happening during the defrost and theres nothing to worry about. I did find that the freezer door was not sealing tight all the way and that was letting moisture into the freezer. I adjusted the freezer door hinges so the door does not rub and shuts better and I put some grease on the freezer door gasket.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE550WW01
Near Minneapolis, MN 55410
Nate
Job Details: 05/17/2022
Sounds like an airplane taking off when it spins. Tub is loose too. Has a bad bearing. . ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model CFE28TSHESS
Near Inver Grove Heights, MN 55077
Delton
Job Details: 05/17/2022
Found that evaporator fan in fresh food section is bad and barely spins. Customer approved estimate. Replaced fan and did software update. Tested and refrigerator is cooling and working good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE REFRIGERATOR
Model CYE22TP2MHS1
Near Hopkins, MN 55343
Phillip
Job Details: 05/17/2022
The customer had the fresh food set to 34 but temps were around 39-41. There was no related faults and everything was working as it should. There was a firmware update that addressed some of the issues. I ran the firmware update. I advised the customer to give it 48 hours to get back to temps. I set the fresh food temp to 37.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Elk River, MN 55330
Matt
Job Details: 05/17/2022
"Customer complaint is, NOT DRAINING, CLEANED TRAP AND REPLACED PUMP AND STILL WONT DRAIN. Inspected and tested. Drain pump is continuously running. Checked air trap and its clear. The pressure sensor has failed. Installed new pressure sensor and tested. Washer is working great. Washer is now fixed. ; used 1 WPW10448876 (PRESSURE SENSOR) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC450XW4
Near Minneapolis, MN 55419
Nate
Job Details: 05/17/2022
Washer leaking water and not advancing. A squirrel that was living in their kitchen chewed through the drain line. Quoted customer for new drain line. C1 labor. P; ordrd 1 W11244231 (Drain line)
We serviced a
GE DISHWASHER
Model GDT645SYN4FS
Near Otsego, MN 55362
Seth
Job Details: 05/17/2022
Stops mid-cycle wont drain. The customer custom installed the dishwasher. It is not appropriate for the application. He will correct the installation.
We serviced a
ELECTROLUX DISHWASHER
Model EIDW6305GS1
Near Hopkins, MN 55305
Phillip
Job Details: 05/17/2022
The dishwasher had the leak code. I pulled it out and found water in the pan. I did find water leaking from the water inlet seal. I put glue around the seal and made sure the nut was tight. So far no leaking .
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW6000XW1
Near Minneapolis, MN 55446
Phillip
Job Details: 05/17/2022
The drain pump was full of gunk. I cleaned the drain pump and glued the top vent in place. I also fixed the control panel that was loose. F9e1
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near Monticello, MN 55362
Seth
Job Details: 05/17/2022
"I replaced the platform, belt, agitator bolt, agitator base, and agitator. I tested the washer. Its now fixed."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSF
Near South Saint Paul, MN 55075
Nate
Job Details: 05/17/2022
"Not igniting for bake, and broil smells like gas. Found a bad ignitor. Replaced the ignitor, ignites awesome on bake. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDB7
Near Anoka, MN 55303
Matt
Job Details: 05/17/2022
"Customer complaint is, EC E6 & F2 BOTH DOUBLE TOP & BOTTOM ONES ONE SHUT DOWN 10 MINS AFTER REACHES TEMP. Inspected and tested. Found the board has failed. Customer approved repairs. I removed the board and sent in to be refurbished. Installed refurbished board and tested. Oven is working great. Oven is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Dayton, MN 55327
Phillip
Job Details: 05/17/2022
Customer said they got the E15 leak error code. I pulled the dishwasher out and saw water sitting around the float. I wiped up the water and ran the dishwasher. The dishwasher never leaked. Water is not leaking from the water valve. If I follow the water trail it looked like water was leaking from the door area and down the funnel.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Mendota Heights, MN 55118
Nate
Job Details: 05/17/2022
"Not running. I found water on the flood pan, and the drain line not looped up. Looped up the line to prevent back flow. Dried up the water underneath. Ran it for an hour, didnt see any drips but there were a ton of detergent suds in the dishwasher. Put some cooking oil in there and ran it, and recommended finish dishwasher cleaner. Everything running well."
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR/AA
Near Eagan, MN 55122
Delton
Job Details: 05/17/2022
"Defrost heater was bad and heater fuse was open. Control board had brown heat spot on board. Appears that relay was stuck on. Replaced several parts with evap assembly and control board, tested and refrigerator is cooling and working good now.Office: Owner did not answer and i left message that office will contact and collect payment."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MISSING
Near Minneapolis, MN 55407
Nate
Job Details: 05/17/2022
Oil leaking bad from transmission. Not running. Just hums. Needs new transmission.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Otsego, MN 55330
Phillip
Job Details: 05/17/2022
"The microwave was dead and the breaker was tripped. I reset the breaker but it was still dead. I found the 20 amp fuse was bad and one of the primary switches was bad. I replaced the switch and fuse. I tried the microwave and it works great. ; used 1 MICRO2 (20 AMP FUSE), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Phillip
Job Details: 05/17/2022
When dryer starts to run it gets very smelly and shortly after the motor stops. The smoke smell was so bad my eyes started to water I pulled the front off and the duct housing. There was nothing stuck in the blower wheel. I ordered the motor assembly. ; ordrd 1 DC93-00101N (Motor assembly)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0ES1
Near Maple Grove, MN 55311
Matt
Job Details: 05/17/2022
"Customer complaint is, BURNERS AND OVEN NOT IGNITING AND CLOCK NO LONGER WORKS. Customer said that something tripped the breaker that the oven is on and also the lights in the kitchen, but there not on the same breaker. Customer thinks its the range. They were not using the range when it tripped. Inspected and tested. Front right and left burners are only sporadically working. Needs 2 new burner heads. Oven and clock are working great. Installed new front right and left burner heads and tested. Range is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD5000DW3
Near Albertville, MN 55301
Matt
Job Details: 05/17/2022
"Customer complaint is, WON'T START. Inspected and tested. Found the thermal fuse had blown. Installed new thermal fuse and tested. Dryer is now working and heating great, but is getting to hot, I had to shut it off when it got to 260F. Airflow on back of dryer is 30mph and outside is only 10mph. With vent disconnected the heat is cycling perfectly between 215F and 110F. The vent is the issue. Advised customer to not use dryer until they clean or replace vent. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Bloomington, MN 55438
Adam
Job Details: 05/17/2022
Unit wasnt getting water after water was shut off for building maintenance. Unit had safety hoses. Tried to reset them but they were so plugged up with debris from the water it wouldnt work. Replaced hoses and now unit is working great. Nothing was caused by the owner of the apartment. Was from the water getting shut off; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBP35DM2WW
Near Eden Prairie, MN 55346
Adam
Job Details: 05/17/2022
Door fell off. Installed door and now unit is working great. Didnt charge any additional labor. Only took 5 min; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFPT12FNM
Near Eden Prairie, MN 55347
Adam
Job Details: 05/17/2022
Replaced fuse from last diagnosis. Let customer know will take a little bit to get back to temp.
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Chaska, MN 55318
Adam
Job Details: 05/17/2022
Door would just fall. Door cable broke on one side. Replaced door cables and now door is operating correctly ; used 1 4933DD3001B (HINGE CABLE) from stock
We serviced a
THOR RANGE- ELECTRIC
Model HRE2401
Near Mound, MN 55364
Adam
Job Details: 05/17/2022
Unit wouldnt let you turn on the oven. Knob would click so the switch was working. But no light would come on and no heat. Found that the thermostat was tripped on the back. Hit the reset and found that was the problem. If it happens again we will have to replace trip thermostat
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Minneapolis, MN 55415
Nate
Job Details: 05/17/2022
"Dishwasher isnt running. Main PCB has no flashing light, its totally dark. It needs a combination of the main board, harness, and user interface. I offered to install the main board we carry, quoted for that, but dishwasher also leaking water, and older. Customer would rather buy a new one."
We serviced a
UNKNOWN WASHER TOP LOAD
Model n/a
Near Brooklyn Center, MN 55429
Phillip
Job Details: 05/16/2022
"The washer is leaking water from the bottom, the agitator is broken and the front panel screws are rusted so I cannot remove the front. The model tag is warn off so I cant read it. "
We serviced a
TAPPAN RANGE- GAS
Model TGFS26CSB
Near Minneapolis, MN 55414
Nate
Job Details: 05/16/2022
The gas company turned off the gas to the house.There was a leak coming from the pipe that comes up through the floor to the range. Thats why it doesnt work. No gas coming to it. And also the pipe behind range is crimped and theres a crack. .
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS2A
Near Eagan, MN 55122
Delton
Job Details: 05/16/2022
Customer says dishwasher is full of water and leaks even when not in use. Sounds like water valve is failing and not fully closing. But also there is no high loop and sink was backing up and could cause back fill from sink into dishwasher. Owner will think about it and call back if they want to proceed. will need to order water valve part# 80707901
We serviced a
GE REFRIGERATOR
Model PSC23SGRCSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/16/2022
Unit isnt keeping cool temps in freezer. This unit has a sealed system failure. Compressor is running but the frost pattern on the evap is only half and full of frost. Fans and defrost heater tested good. See photos
We serviced a
MAYTAG CLEANING- DRYER
Model MCE8000AYW
Near Minneapolis, MN 55419
Delton
Job Details: 05/16/2022
"Was able to pull off front and get to the inside of dryer. Cleaned, vacuumed, and inspected belt, rollers and all looks good. I checked heat and it cycles good. Dryer is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Saint Paul, MN 55105
Delton
Job Details: 05/16/2022
Found that evaporator fan motor was locked up. I Replaced evaporator fan motor.Refrigerator is cooling and working good now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW57ESVW1
Near Sartell, MN 56377
Seth
Job Details: 05/16/2022
"Only spins wont fill, or agitate. The timer has failed. I was an able to test the ATC. I quoted both ways. ."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50F9A6DSW/A2
Near Chaska, MN 55318
Adam
Job Details: 05/16/2022
Unit would power up but wouldnt do anything. Unit is under recall. Gave customer info to get into contact with Samsung and to have matters settled
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Eagan, MN 55123
Delton
Job Details: 05/16/2022
"Replaced door parts, seems to work and now latches inside and holds door shut better. Explained to customer that door will feel more tight because both sides of door latch was broken. Door is shutting and sealing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Eden Prairie, MN 55347
Adam
Job Details: 05/16/2022
Unit was building up with ice on the bottom of freezer. Found the defrost drain was plugged. Removed hose and cleaned out debris that was built up. Then steamed out ice. Now unit is working great
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LEQ8611PW0
Near Eden Prairie, MN 55347
Adam
Job Details: 05/16/2022
Unit wouldnt start. Timer would tick but wouldnt start. Tested timer switches and found was a bad fuse. Replaced thermal fuse and cleaned out all the lint and oiled up the rollers. Now unit is working good; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE RANGE- ELECTRIC
Model J2B918SEK3SS
Near Minneapolis, MN 55439
Adam
Job Details: 05/16/2022
Unit display is dead. Getting power to unit and to control board. Top burners are working as well. Unit needs a new control board. WB27K10124 control board. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rosemount, MN 55068
Delton
Job Details: 05/16/2022
"Has the evaporator fresh food evaporator freezing over issue and leaking. Freezer foods is frozen. I informed customer that there is a fix but since there is a large ice build up, i cannot pull off evaporator cover. I informed customer that fridge will need to be unplugged and doors opened so it can thaw and i can pull off cover and do the fix. Have all the parts truck stock. Rescheduling customer for tomorrow.; schdld next appmnt for 5/17 TUE !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Fridley, MN 55432
Adam
Job Details: 05/16/2022
"Unit not making ice. On arrival unit was full of ice. On switch was on. Held the test button for 3 seconds to bring it through the cycles and it went through all the cycles. Customer said they have done that a few times and it works for a day or two then stops. Unit needs a new ice maker. Something wrong with motor or bailing arm. W11284458 ice maker; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE COOKTOP- ELE
Model FEC30S6ABB
Near St. Cloud, MN 56301
Seth
Job Details: 05/16/2022
I replaced the failed switch and tested the cook top. The cook top is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Plymouth, MN 55446
Phillip
Job Details: 05/16/2022
"I replaced all parts I ordered. I completely defrosted the evaporator and moved the new thermistor to the new spot according to the service bulletin. I changed the defrost mode to a standard 8 hour run. The customer said that after I left the drawers were making noise and the control beeping stopped. The alarms got turned off, I turned them back on and when I put the drawers back in they sounded fine."
We serviced a
KITCHENAID GARBAGE DISPOSAL
Model KGIC300H1
Near Maple Grove, MN 55369
Phillip
Job Details: 05/16/2022
I replaced the garbage disposal. ; used 1 DISPOSAL () from stock
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD8430ADB
Near Osseo, MN 55311
Phillip
Job Details: 05/16/2022
"The complaint was the front right burner is slow to light and the fan switch is broken. I found several things wrong and many parts are needed. First off the main glass top has a large crack. The rotary switch turns hard thats why the knob keeps cracking. All of the burner heads have been drilled out with the screws left in the burner holders and the burner heads are held down with silicone. To fix it right it will need the manifold, all burner holders, screws, knobs, rotary switch, glass top. I may find more issues once its apart. I told the customer it would be. 2 person job and a extra fee of 150. Please see whats approved. Manifold pipe assembly 74010771Ridge front burner 74010772Right rear burner 74010773Left front 74010774Left rear W11416836Rotary switch WP74010783Burner screw (8) WP8273062-will need 8Burner knobs (4) WP7733P410-60-will need 4Fan knob (1) WP7737P245-60- need 1 Glass top W10204669; snapped 5 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT665SMN4ES
Near Big Lake, MN 55309
Seth
Job Details: 05/16/2022
"Customers complaint with the two week old dishwasher is it at leaks when it runs. Upon arrival in inspection I found the unit had a broken sump housing and drain pump assembly. Its obvious something has impacted the unit from the bottom cracking both the lower and upper parts of the housing, damaging the pump, and damaging the sensor. We would need the following parts to complete repair. WD19X28199 - sump, WD21X22830 - sensor, WD19X25461 - drain pump. The customer has extensive damage to the floor cabinets and ceiling of finished basement area. Please hold off from purchasing any parts or moving forward until she speaks with her insurance company and GEs insurance company. She is going to try to work with Home Depot and her homeowners insurance to figure out what next steps look like for her.; saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM2301HR
Near Big Lake, MN 55309
Seth
Job Details: 05/16/2022
Customer complains the washer gets an uneven balance load error often and it leaks. Upon arrival and inspection I found the door boot was torn and the rear main bearing has failed causing the torn door boot and leak.
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Dayton, MN 55327
Adam
Job Details: 05/16/2022
Customer complaint is water leaking under unit disassembled unit. Went through cycles functions and wouldnt leak. There is a floor drain two feet to the left of the washing machine. Have a feeling that water comes out from the drain and then goes under the washer. Let tenant know to watch and see what happens. I did add photos of the drain and the water coming up
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE595R0ABSR/AA
Near Big Lake, MN 55309
Seth
Job Details: 05/16/2022
"Not heating right. DG47-00055A - broil element"
We serviced a
GE WASHER FRONT LOA
Model GFW550SSN2WW
Near Annandale, MN 55302
Seth
Job Details: 05/16/2022
I replaced the crushed hose and tested.the washer is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHX7PT55UC/04
Near Osseo, MN 55311
Phillip
Job Details: 05/16/2022
The customer said the dishwasher does not clean well. I tested there hot water and its over 20 grains of hardness. The main sump filter was dirty. One of the upper rack holders were hanging down and keeping the spray arm from spinning. I also found food and debris clogging the rack spray arm. I cleaned the spray arms and filter. I advised the customer to have the softener repaired.
We serviced a
GE REFRIGERATOR
Model GFE28HSHESS
Near Saint Michael, MN 55376
Phillip
Job Details: 05/16/2022
The upper portion of the fresh food was not cooling well. The fresh food fan was running but it was going a little slow. I defrosted the evaporator and replaced the fan. There was a firmware update needed so I updated the firmware. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FTF530FS1
Near Saint Michael, MN 55376
Phillip
Job Details: 05/16/2022
The customer said its loud when it spins. I put the washer into spin and its very loud. The basket has some wobble to it. The rear tub bearing and basket are bad.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5005KW0
Near Minneapolis, MN 55407
Nate
Job Details: 05/16/2022
"Customer said washer isnt agitating or spinning maybe? And that a black cord was disconnected. I found the drain line was no longer going into the wash tub. I routed it into the wash tub, and attached it with a zip tie. Put it on a drain and spin, it spins great. Put it on a casual wash, it filled with water and then agitated great. I then put it on a drain and spin, it drained awesome and spun out. Everything working great. Nothing underneath the washer thats concerning with transmission, belt etc."