Service History 125 - Omega Force Appliance Repair

We serviced a

BOSCH OTHER

Model TKN68E75UC/04

Near Shakopee, MN 55379

Delton

Job Details: 02/29/2024

"Getting Error 8 when trying to start coffee maker. Found that the slide in tray has broken tab that hits the switch to let machine know that tray is in place. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 00444399 (BRACKET, INSTALLATION)"

We serviced a

WHIRLPOOL RANGE

Model RF378PXGQ1

Near Maple Grove, MN 55369

Phillip

Job Details: 02/29/2024

The oven shuts off. While heating it shuts off. It will need the main control 6610157. I was unable to find the part. Please research and contact the customer. Also needs door trim pieces that are broken 8184859. I ran the self clean and the door would not lock and fault f5-e2 came up. Needs the door latch WPW10107830Needs 3 parts total. ; saved tckt

We serviced a

LG REFRIGERATOR

Model LFXC22526D

Near Saint Paul, MN 55105

Adam

Job Details: 02/29/2024

Showed up at house was told they canceled but we have no record of them canceling. Please get paid for trip ; states that autho needed

We serviced a

ASKO++ DRYER STACKED++

Model T411VDWU

Near Buffalo, MN 55313

Brandon

Job Details: 02/29/2024

"Returned and checked the unit, found the drum would not turn. Disassembled and cleaned both felt seals on the front and the back. Both had lint and debris in them. The front seal almost had mud or dirt ground into the seal. Cleaned all the lint out. The customer said the dryer had not work for them but it worked for the dog sitter. Did cleaned out the lint trap with water and informed the customer to wash it out frequently. ; snapped 5 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Apple Valley, MN 55124

Delton

Job Details: 02/29/2024

Found that lid lock is not always unlocking and gets stuck. Needs new lid lock. Ordering part and rescheduling.; ordrd 1 205222 (Lid lock)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Ffsc2323ts0

Near Otsego, MN 55330

Matt

Job Details: 02/28/2024

"ICE MAKER IS NOT MAKING ICE. In diagnostics mode, ice maker passed the twist tray and ice level sensor test, but would not fill with water. I get water at the back of refrigerator were it goes into the ice room. The line is frozen on the ceiling. I tried defrosting it with my steamer, but I cant get it defrosted completely. I advised customer that they need to unplug refrigerator for at least 24 hours so it can defrost on its own."

We serviced a

LG DRYER

Model DLG3744S

Near Wayzata, MN 55391

Adam

Job Details: 02/28/2024

Customer had a home inspection and they detected higher CO levels in the dryer area. Theyre also was a leak outside of the house right next to the dryer. I ran the dryer for 20 minutes while working on the dishwasher. All I can smell is just the heating element dryer smell. No smell of gas. couldnt find anything with a bubble solution.I am pretty sure it was just sucking in the gas leak from outside or getting a smell from that or reading. All is good

We serviced a

GE DISHWASHER

Model GSD5940F00SS

Near Minneapolis, MN 55405

Nate

Job Details: 02/28/2024

"Not draining. Took out filter and cleaned out debris. A tooth pick, sticker, and other stuff. Made sure dishwasher drains great now. No obstructions where drain line connects to plumbing.

We serviced a

LG WASHER STACKED++

Model WM3270CW

Near Minnetonka, MN 55345

Adam

Job Details: 02/28/2024

"Customer is complaint is drain pump making noise. Units not draining properly and making noise. This is a stacked unit was able to slide the dryer back enough and take the front off to get to the drain pump. Unit has a drain pump quoted bluebook customer approved, installed part after it was installed tested multiple times for leaks and working properly. Unit is now draining good

We serviced a

SPEED QUEEN DRYER

Model ADG4BRGS116TW01

Near Farmington, MN 55024

Delton

Job Details: 02/28/2024

Replaced front bulk head assembly. Tested and no more grinding metal on metal. Dryer is working good.

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Lakeville, MN 55044

Delton

Job Details: 02/28/2024

Found that the water tower inside lock nut was loose and leaking down side into drip pan causing leak error. Doesnt seem broken- I took out dishwasher and added some sealant to make sure locknut wont get loose.Tested and no more leaks. Dishwasher is working good.

We serviced a

MIELE** DISHWASHER

Model G2470SCVI

Near Wayzata, MN 55391

Adam

Job Details: 02/28/2024

Customer complaints is getting an F 11 error code. Verified complaint started a normal cycle right away. Got the F11 code. Which is a drain issue. Remove the filter. It was dirty cleaned out the filter. Also accessed the drain pump and found some junk in there. Vacuumed out cleaned inside of the unit very well. reassembled and tested now draining and sounds good. No parts needed at this time. Everythings operating correctly.

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Minneapolis, MN 55416

Nate

Job Details: 02/28/2024

Replaced bad UI. Cleaned all the grease out behind the control panel and vent cover. Works great now.

We serviced a

WHIRLPOOL DRYER

Model LER3624E00

Near Minneapolis, MN 55423

Nate

Job Details: 02/28/2024

"Dryer heating but not drying clothes until 2 or 3 cycles. Found the dryer vent full of wet lint. Photo attached. Did a dryer vent cleaning. Also, dryer full of lint. Lint caked on vents inside dryer. Did a full dryer cleaning, also took off broken roller clips and cleaned shafts and oiled them. Installed new clips. Runs and heats great now."

We serviced a

WHIRLPOOL WASHER

Model WPWASHER

Near Saint Paul, MN 55105

Hyrum

Job Details: 02/28/2024

"Machine was making a kind of squeaking, rubbing noise upon arrival. Opened it up and found a little bit of melted plastic had gotten into the splutch was making a noise. Trimmed the melted plastic off and put it back together. Also noticed that the dogs were basically worn away entirely. Replace those at this time as well. Tested and now everything seems to be working great."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYM2

Near Saint Paul, MN 55117

Hyrum

Job Details: 02/28/2024

Customer states that its not drying at all ever and it doesnt seem to be doing a very good wash. Opened up the machine and tested for power going to the heater. Heater seem to be getting power tested through the heater and it was open. Went ahead and picked up the part from Dey. Installed new heater and tested. Everything looks good now

We serviced a

WHIRLPOOL WASHER

Model WFW9600TW01

Near Minneapolis, MN 55416

Delton

Job Details: 02/28/2024

Sweater got caught in door boot and twisted door boot off and ripped it. Checked and it runs ok. Needs new door boot. Customer approved estimate. Replace door boot and washer is working good.Suggested that the more items of clothing the better to balance out the load. Washer is working good.

We serviced a

FRIGIDAIRE DRYER

Model FDG648GHS0

Near Minneapolis, MN 55423

Nate

Job Details: 02/28/2024

"Leads on igniter were fused together, causing the gas valve to open with unit in standby. Also, this caused the drum to remain tumbling with door open.Repaired igniter leads, dryer is now working, heating and functioning as it should.

We serviced a

KITCHENAID REF BUILT IN++

Model KBFN502EBS02

Near Wayzata, MN 55391

Adam

Job Details: 02/28/2024

Customers complaint not making ice. Found on arrival the bailing arm all the way up so it was turned off. Turned ice maker on by lowering the bailing arm. tested now unit is working properly

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Saint Paul, MN 55104

Nate

Job Details: 02/28/2024

Replaced bad sump assembly. Works great now.

We serviced a

SPEED QUEEN WASHER

Model AFN50FSP111TW01

Near Saint Paul, MN 55108

Delton

Job Details: 02/28/2024

"Found that the drain pump was clogged with undergarments. Removed debris, tested and is draining and working good. I recommended to use mesh garment bag for small items to prevent this issue in the future."

We serviced a

SAMSUNG DRYER

Model DV419AEW/XAA

Near Elk River, MN 55330

Matt

Job Details: 02/28/2024

NOT HEATING. Found the heating element was fried again. Installed new heating element under warranty and tested. Dryer is heating great and cycling between 210F and 130F. Dryer is now fixed.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Saint Joseph, MN 56374

Brandon

Job Details: 02/28/2024

"Customer states the washer is not washing like it used to.Cycled tested the unit and found it filling fine, customer states it goes through the cycles fine. Showed the customer the clean cycle on the machine and customer stated it they have never cleaned the machine since they got it. Customer has been using the normal wash function for every cycle. Customer will now start using the heavy duty option for stains and clothes that are extremely dirty."

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Avon, MN 56310

Brandon

Job Details: 02/28/2024

"Customer states the unit is making noise while in operation. Installed the parts provided, found the lower cover and belt in oil from the transmission. Cycled and tested the unit. Customer states the unit is still making the noise. Removed the ease plate and made sure that was not stripped out the wash plate is fine."

We serviced a

LG WASHER

Model WM8100HVA

Near Stillwater, MN 55082

Hyrum

Job Details: 02/28/2024

Customer had accidentally placed machine into wrong setting. Instructed them on how to turn it off and turn the machine on to check that it was running fine. Complete.

We serviced a

KENMORE WASHER

Model 110.26852500

Near Chaska, MN 55318

Adam

Job Details: 02/28/2024

"Call Tennant get complaint. They said sometimes it will not agitate or spin. And I think it might be going a little bit slower. I found that on my arrival that lid latch was not working by opening. It will not shut it off, so its always stuck on. Also is getting burnt wiring smell. Removed lid lock and found the lid. Lock is bad and actually burning up. Repair is under authorized amount. Installed part tested multiple times and working properly. Call tenant back explained what I found and locked the door behind myself.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116W01

Near Mound, MN 55364

Adam

Job Details: 02/28/2024

Install control board from last Diagnosis once installed tested multiple times and working properly.

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Big Lake, MN 55309

Matt

Job Details: 02/28/2024

"Customer complaint is, WATER FLOODED OUT OF MACHINE. Customer said it was coming out the bottom and was really loud. I removed the front panel and started a spin cycle and the drain pump is loud and its leaking from the top. Washer needs a new drain pump. Installed new drain pump and tested. Washer is working great and no leaks. Washer is now fixed."

We serviced a

AMANA DRYER

Model NGD4700YQ2

Near Coon Rapids, MN 55433

Phillip

Job Details: 02/28/2024

"The dryer is loud. I found the rear rollers are bad. I replaced the rear rollers and used the rebuild kit. The dryer sounds good now.

We serviced a

LG REFRIGERATOR

Model LFXS24663S/01

Near Saint Paul, MN 55109

Phillip

Job Details: 02/28/2024

I verified the compressor has failed. I replaced the compressor and the filter. I verified no leaks and recharged the system. Advised the customer to wait 6-8 hours for it to cool.

We serviced a

LG RANGE

Model LRG4113ST/00

Near St. Cloud, MN 56301

Brandon

Job Details: 02/28/2024

"Customer states the oven is not working on bake.Removed the covers and tested the igniter, found the igniter not working correctly, the amp draw was low. Replaced with new igniter. Customer showed me the igniter was replaced a year and one day ago. Pt# 5303935066"

We serviced a

CRITERION DRYER

Model CDE41N1AW

Near Apple Valley, MN 55124

Delton

Job Details: 02/28/2024

"Found that the thermal block shorted and melted the block and the plug in. I called JR and he said that it comes as a whole harness. Putting in pending autho to see if we can find another alternative. Would need new thermal block and 3 prong dry. (see pictures)In meanwhile customer had an old dryer in garage that they wanted hooked up until part could be found. I told them it would still need a new plug and customer approved estimate. To pay labor for me to move it and connect new plug. Also new duct. I did that until we can give them estimate.; used 1 CORD-3PRONGDRYER (DC3-30-6 PRONG DRYER CORD), and 1 DUCT-90 (E432 DE904 90 ELBOW) from stock"

We serviced a

GE RANGE

Model JB735SP5SS

Near St. Cloud, MN 56301

Brandon

Job Details: 02/28/2024

"Customer states there is a code for the power cord. Customer showed me when you shake the machine the problem goes away sometimes. Pulled the machine out and removed the back cover found the connections for the stove and the cord were tight. Ohmed out the cord and found no issues. Checked the outlet and found the voltage was all over. Suspect the issue is the outlet. Customer is going to Change the outlet. ; snapped 1 QuickPics, states that autho needed"

We serviced a

LG RANGE

Model LSG4513ST

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/28/2024

Convection fan running too slowly and the flame burning too high. Causing the back fan to warp. Need new convection fan motor.; ordrd 1 EAU62343001 (Fan motor)

We serviced a

GE REFRIGERATOR

Model GSS23GYPFCFS

Near St. Cloud, MN 56301

Brandon

Job Details: 02/28/2024

"Customer states the water dispenser is slow, the ice production is fine.Tested the water dispenser and it took almost 45 seconds to fill a drinking glass, removed the back cover and pulled out the valves. Removed the water line after the filter and tested it took about 15 seconds to fill. Removed dispenser line at the valve and tested the water coming out of the valve and is was slow at first then picked up speed dispensing water. Please order part WR57X30890. Informed the customer I suspect the issue is in the valve assembly. ; saved tckt"

We serviced a

GE DRYER

Model GTD33EASKOWW

Near St. Cloud, MN 56301

Brandon

Job Details: 02/28/2024

"Customer states the unit would not start, removed the back cover tested the switch (ok) removed the switch found the button broken need part # WE04X24719 start button. ; snapped 2 QuickPics, states that autho needed"

We serviced a

SCOTSMAN++ ICEMAKER++

Model DCE33A-1SSD

Near Saint Michael, MN 55376

Phillip

Job Details: 02/28/2024

Plugged it in and waited for it to make ice. After 45 minutes it had not dripped the ice. Turned it off and back on then the ice dropped. The ice was not evenly formed. I called tech line and he had me inspect the spinners. The model spinners were plugged. I cleaned the spinners and ran it again. Now its spraying water up with an even wide cone. I advised them to run it overnight and see what happens. I did not replace any parts. ; states that autho needed

We serviced a

GE DRYER

Model GTX22GASK0WW

Near Maple Grove, MN 55311

Matt

Job Details: 02/28/2024

BREAKER KEEPS TRIPPING. Found the ignitor is burnt out. Ordering new ignitor. ; ordrd 1 WE04X25996 (Igniter)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QW98

Near Minneapolis, MN 55423

Nate

Job Details: 02/28/2024

"Fridge cools great, but when the range cook top is on, it often trips the breaker for the fridge and the range. Range is 240 VAC and fridge is on 120 outlet next to it. We ran all burners and could not replicate the issue. Compressor running, nothing shuts off. Inspected under cook top and there is nothing shorting out. Ran bake and with fridge compressor running nothing tripped. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ramsey, MN 55303

Matt

Job Details: 02/28/2024

"LOUD NOISE WHEN WASHER IS ON WASH AND RINSE CYCLE. Found the drive hub is stripped. I cant get the agitator off to replace the hub. This is going to need a major repair. I will need to cut off the agitator and were going to need to replace the gearcase part number W11454734, splutch part number W10721967, drive hub part number W10528947, agitator part number W10902814 and screw part number W10752187. Please schedule me 3 hours if I go back for this repair. ; saved tckt"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Elk River, MN 55330

Matt

Job Details: 02/28/2024

ER LD ON WASHER. Found the lid lock assembly is broken and is just hanging there. Ordering new lid lock kit. ; ordrd 1 205222 (Lid lock kit)

We serviced a

LG DISHWASHER

Model LDT6809SS

Near Roseville, MN 55113

Hyrum

Job Details: 02/28/2024

Machine was making a loud buzzing noise. Opened up the machine and discovered the main wash pump was the cause. Opened up the wash pump to see if anything was caught inside causing the noise but didnt find anything. Quoted customer for pump replacement at this time and they declined further repairs.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8570SR/AA

Near Minneapolis, MN 55443

Phillip

Job Details: 02/28/2024

"The lights and the sound is not working on the flex door. It will need the flex middle door assembly with lights and speakers, the flex door main harness and the main rear control. I was unable to find parts on any part site. I added pics. ; snapped 6 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near Blaine, MN 55449

Phillip

Job Details: 02/28/2024

"Frost all over the fridge ice maker,not making ice good in the freezer ice maker, the display fading and going out. Ice pipe freezes up, the ice fan not working. Water drips from the ice flap. It needs all the parts listed below. Auger motor assy-DA97-12540G Refer ice maker-DA97-15217AFreezer ice maker-DA97-07603BFreezer fill tube DA97-00209ZMain control-DA92-00384KDisplay panel-DA97-12675LFault codes 40e 33e; snapped 2 QuickPics, states that autho needed"

We serviced a

BERTAZZONI** RANGE

Model MAST486GDFSXT

Near Minneapolis, MN 55422

Phillip

Job Details: 02/28/2024

"The small oven cooling fan is rubbing but I dont see an obstruction. The front right foot is loose and will not adjust. It will need the small oven cooling fan and the front right foot. Will take 2 of us to install the new foot. The customer also showed me when All inc installed the range they bent the right side panel. Added pics ; snapped 8 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Saint Paul, MN 55105

Hyrum

Job Details: 02/27/2024

Connector came out of the unbalance sensor. Reconnected and secured. Machine ran through a spin beautifully.

We serviced a

DANBY FREEZER

Model DCF072A3WDB-6

Near Hanover, MN 55341

Phillip

Job Details: 02/27/2024

The thermostat was defective. I replaced the thermostat and now its running and cooling.

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Minneapolis, MN 55446

Adam

Job Details: 02/27/2024

Customers complaint is not making ice on arrival. There was ice in the bucket. He said he did add some from his icemaker down downstairs. There was some ice from that icemaker inside. The ice that was in the icemaker on arrival was only about a quarter full removed it went to test mode filled it completely full. No issues. Check for air codes. No air codes. Everything is working properly.

We serviced a

SAMSUNG DRYER

Model DVG45R6100C/A3

Near Eagan, MN 55123

Delton

Job Details: 02/27/2024

"No issue with door, dryer not tumbling but time is counting down. Found that thermistor is out of range and blew the high limit thermostat. Customer approved estimate. Replaced thermistor and high limit. Tested and dryer is cycling and heating good.

We serviced a

LG REFRIGERATOR

Model LFX21971ST/01

Near Maple Plain, MN 55359

Adam

Job Details: 02/27/2024

The button for the ice was broken. Removed dispenser assembly installed the new button reassembled tested multiple times is now working properly.

We serviced a

WHIRLPOOL WASHER STACKED++

Model LTG6234DQ4

Near Monticello, MN 55362

Matt

Job Details: 02/27/2024

WASHER WON'T ADVANCE THRU CYCLES. Found the lid switch is broken. Customer approved repair. Installed new lid switch and tested. Washer is working great. Washer is now fixed.

We serviced a

SAMSUNG DRYER

Model DVE50R5400W/A3

Near St. Cloud, MN 56301

Brandon

Job Details: 02/27/2024

"Customer states the unit is not drying. Removed the covers and found the heat element is worn out, quoted the customer for new heat element customer approved, replaced cycled and tested the unit heating as it should."

We serviced a

KENMORE DRYER

Model 79691582410

Near St. Cloud, MN 56304

Brandon

Job Details: 02/27/2024

"Customer states the unit wont start.Removed the cover found the belt broken, found a belt that would fit, removed the drum found the lint had been on fire, cleaned out the unit. Lubed the wheels, reassembled cycled and tested the unit is operating now as it should"

We serviced a

WHIRLPOOL WASHER

Model LSR7010PQ2

Near Mound, MN 55364

Adam

Job Details: 02/27/2024

"Customer complaint this not wringing out the clothing. Well, I put it in a high-speed spin seems like it has some resistance, and when I open the lid, stop right away this assembled unit looked at the clutch and found the spring on. The clutch is over expanded and dragging the unit down. quoted for a new clutch. Also recommended a new call coupling because its the old weaker style. Customer approved installed parts tested unit agitate good now and spins out clothing.

We serviced a

FRIGIDAIRE RANGE

Model FEF366ECC

Near Chanhassen, MN 55317

Adam

Job Details: 02/27/2024

"Installed element from last diagnosis once installed, tested and working properly"

We serviced a

ASKO++ DISHWASHER

Model DBI675IXXLS.U

Near North Oaks, MN 55127

Hyrum

Job Details: 02/27/2024

"Customer states that the spray arm had come off by itself during a wash. Took spray arm, threaded piece and put it back on. I dont think either of these pieces are damaged. It just wasnt tightened correctly from the factory. Assembled and tested and it looked great. Customer asked me to level the dishwasher at this time and I went ahead and did that for them. Machine looks great."

We serviced a

SPEED QUEEN DRYER

Model ADGE9RGS115TW01

Near Hopkins, MN 55343

Nate

Job Details: 02/27/2024

"Leaving black marks on clothes. I cleaned a ton of char off of rear vent, replaced bad rollers that had black rubber shavings, and reseated seal around door that was hanging down. Runs great. Vacuumed out.

We serviced a

SAMSUNG DRYER

Model DV393GTPAWR/A1

Near Prior Lake, MN 55372

Delton

Job Details: 02/27/2024

"Replaced flame sensor and gas coils. Dryer now heats and is cycling heat normally. Dryer is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Woodbury, MN 55125

Hyrum

Job Details: 02/27/2024

Old door gasket on refrigerator was torn. Replaced door gasket with provided part. Steamed the door gasket to conform it into place. Looks great now.

We serviced a

ELECTROLUX REFRIGERATOR

Model FFTR1835VS3

Near Monticello, MN 55362

Matt

Job Details: 02/27/2024

"Customer complaint is, FREEZER NOT SEALING PROPERLY. Customer went on vacation and when she got back there was frost all over in the freezer. Freezer temperature is 1F and FF is 39F. Both door gaskets look good and are sealing perfectly. I think the door must have been left open. Customer is going to defrost refrigerator."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Savage, MN 55378

Delton

Job Details: 02/27/2024

"It is the actuator making the grinding noise again as its is trying to shift from agitate to spin. Strange that it would be another failure of part but upon inspection nothing else seems to be an issue. Only other part would clutch but seems ok. I went ahead and replaced both clutch assembly and actuator. Tested and washer shifts between spin and agitate smoothly. Washer is working good am im here.

We serviced a

LG REFRIGERATOR

Model LRFXS2503S/01

Near Elk River, MN 55330

Matt

Job Details: 02/27/2024

Installed board from previous visit diagnoses supplied by warranty and tested. Refrigerator turned on and compressor and fans are running. Refrigerator is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Elk River, MN 55330

Matt

Job Details: 02/27/2024

"Customer complaint is, WATER LEAKING. The floor behind and underneath the refrigerator is damaged and moldy. Found the water line behind the refrigerator has a pin hole and is leaking. Customer cant get the water shut off. Customer is going to need to call a plumber to get the water shut off and then replace the water line that goes to the basement."

We serviced a

GE DISHWASHER

Model PDT715SMN0ES

Near Elk River, MN 55330

Matt

Job Details: 02/27/2024

"Customer complaint is, LEAKING WATER. Found the heating element bushings are completely deteriorated and gone. I filled dishwasher and it started leaking from a crack in the sump. Also the control panel trim is broken off. Customer is going to replace the dishwasher."

We serviced a

GE REFRIGERATOR

Model GSS25ESHBSS

Near Chanhassen, MN 55317

Adam

Job Details: 02/27/2024

Unit is leaking water from the back of the icemaker tested. It feels fine but then starts dripping out the back- installed new icemaker. let it run- filled up fine no drips or anything. steamed out the little bit of ice buildup around the fan now no noises coming from the fan either. reassembled and everythings working properly

We serviced a

BOSCH DISHWASHER

Model SHP878WD5N/10

Near Woodbury, MN 55129

Hyrum

Job Details: 02/27/2024

Customer said that the unit had water in the bottom and an E2 3 error code. Error code 23 is for a failed drain pump. Opened up the side of the machine and tested the drain pump and found it had to open windings. Pulled the drain pump out and replaced with a new part from truck stock. ran the machine through a cycle and it did fine. Everything looks great now.

We serviced a

INSIGNIA DISHWASHER

Model NS-DWH2SS8

Near Eden Prairie, MN 55347

Adam

Job Details: 02/27/2024

"Customer complaint is giving a E8 code. Code was present on arrival unplugged unit re-plugged it in started. It ran it for 30 minutes. No issues. Both spray arms are working properly now .

We serviced a

WHIRLPOOL DRYER

Model WGD7000DW0

Near Minneapolis, MN 55419

Nate

Job Details: 02/27/2024

Replaced broken belt. Cleaned and oiled rollers. Vacuumed out lint and cleaned bulkhead. Runs great now.

We serviced a

GE DISHWASHER

Model GDT650SYVOFS

Near Blaine, MN 55449

Phillip

Job Details: 02/27/2024

I installed the new dishwasher the customer had. I ran the dishwasher and its working good. I advised the customer to contact GE with any warranty issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Andover, MN 55304

Phillip

Job Details: 02/27/2024

"The fridge has been working good. Today I replaced the crisper pan, main board and left door gasket. No issues found."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Sauk Rapids, MN 56379

Brandon

Job Details: 02/27/2024

"Customer stated the freezer was not cooling correctly, there was a loud fan noise. Removed the drawers and the door. Removed the back cover found the evaporator was completely iced up. Steamed off the evaporator and checked the drain. The drain is working correctly, steamed all the ice out of the fan. Informed the customer with the fans working, the ice maker should start work again in the next few days"

We serviced a

MAYTAG DRYER

Model MEDB955FC1

Near Saint Joseph, MN 56374

Brandon

Job Details: 02/27/2024

"Customer states the dryer is tripping the breaker.Tested the dryer, disassembled checked the heater, ran with a load and tested the amp draw on the motor, checked the heater elements for breaks or grounding out found no issues. The customer says the breaker will trip and then they reset it and it will trip soon after. Informed the customer it maybe the breaker. The customer is going to have the breaker replaced. Informed the customer I could not find any issue at this time with the dryer.

We serviced a

KENMORE WASHER STACKED++

Model 110.88732793

Near Minneapolis, MN 55445

Nate

Job Details: 02/27/2024

"Needs new transmission, clutch and coupler. Giving scholarship for this. Only paying trip charge. Approved by RM. ; ordrd 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 285753A (Coupling)"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Saint Michael, MN 55376

Matt

Job Details: 02/27/2024

NO POWER. UI is unresponsive. I have 120V to the main board. Quoted customer $585. to install new control panel. Customer approved repairs. Ordering both the main board and control panel. Parts on order. Please schedule me 2 hours. ; ordrd 1 DD97-00590E (CONTROL - ELECTRONIC DISPLAY) and 1 DD97-00498D (Main board)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Monticello, MN 55362

Matt

Job Details: 02/27/2024

"WASHER WON'T RUN. I ran washer through service mode and its not agitating or spinning, but I can hear the motor running. I tipped washer back and the gearcase has been rubbing on the floor and the guard is cut up. I removed the guard and the belt is off and wore. I reassembled and started filling with water and the gearcase touches the floor when the washer is about halfway full with water. Quoted Wil $465. to install new suspension rods, belt and guard. He needs to talk with someone and will let us know if they want to do the repair. Please schedule me 2 hours on my return trip. ; saved tckt"

We serviced a

ASKO++ WASHER

Model W4114CW

Near Minneapolis, MN 55447

Nate

Job Details: 02/27/2024

"Washer sounds like a plane when it takes off. We took off back panel to inspect rear belt and bearing. Didnt see anything suspect. Then put towels in, got them soaked, then did a drain and spin. Also called Asko tech support. It needs new tub assembly with bearings pressed in, seal already in it. Drum. Part numbers are 558885 (tub assembly), drum/basket 415139, seal for front of tub 268551. Can someone see if we can get these. Not sure how much time this job requires. ; O-emld tckt"

We serviced a

MAGIC CHEF DRYER

Model CYG3005AWW

Near Robbinsdale, MN 55422

Phillip

Job Details: 02/27/2024

"The dryer is noisy. The blower wheel is striped and the rear rollers are bad. It needs the blower, motor and rear rollers. Rescheduled for 3/4; ordrd 2 WP37001042 (ROLLERS DRUM (2))s and 1 WP2200376 (MOTOR) and 1 56000 (BLOWER)"

We serviced a

ASKO++ DISHWASHER

Model 107323271

Near Wayzata, MN 55391

Nate

Job Details: 02/27/2024

"Dishwasher flooded out onto floor and then the next day drain pump started running when they had already paused it, then they got all the water out, and then it filled again. Quoted for new water valve, and turned off water supply to dishwasher so that it wont flood before we come back. Can someone please order the valve and schedule return visit? 344039; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Arden Hills, MN 55112

Hyrum

Job Details: 02/27/2024

"Upon arrival, the drain pump was not running and customer stated that the dish soap dispenser wouldnt open or close properly. Opened up the machine and inspected the sump. Tried to get the drain to run, but it could not get it to start. Took the drain pump off and found a small bit of plastic Caught in the pump, removed it and reinstalled the drain pump test of the machine and it seem to be working a lot better at this point. At this point I quoted the customer for the replacement of the dispenser. They declined repairs on the dispenser at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hastings, MN 55033

Delton

Job Details: 02/27/2024

"I now get errors when going into diagnostics F8 e4, f7 e1, f9 e1.I got F8E4 which is leak error which there was water in drip pan. I cleaned drip pan and started dishwasher and get F9E1 error (drain error) with no water or even before water would fill into dishwasher but then started running.I get a locked motor error (F7E1) and im not sure if this model is like Bosch that it sensing resistance of the motor to sense water level? Because this model uses flow meter for water entering dishwasher.PW: This call is far away and since its an intermittent issue problem that is making it hard for me to pinpoint the issue, do we want to keep running this call? If we go back I need motor assembly and control board based on what im seeing should take care of intermittent problem; if this is like the Bosch Motor .Please get autho if we are going to fix this.Also schedule 2 hours because it is hardwired in and have fully disconnect dishwasher to pull it out of cabinet.Motor assembly W11416362; control board W11410062; saved tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 79575043610

Near Excelsior, MN 55331

Adam

Job Details: 02/27/2024

Customers complaint is leaking water out of icemaker area. Put unit in test mode. Let it fill found that its tripping out the icemaker. It looks like a gaskets kind of torn up and leaking out of that. Dana quoted for a new part but then order it so order a new part and rescheduled.; ordrng 1 AEQ73130004 (im )

We serviced a

KENMORE WASHER

Model 110.47561602

Near Minneapolis, MN 55413

Phillip

Job Details: 02/27/2024

"The washer wont drain. I found the drain pump is faulty. Needs new pump,coming back 2/29; ordrd 1 WPW10730972 (PUMP ASSM **)"

We serviced a

ASKO++ DISHWASHER

Model 492231/04

Near White Bear Lake, MN 55110

Hyrum

Job Details: 02/27/2024

"441459 Run capacitorUpon arrival, customer had machine pulled apart in pieces and stated that they had tried to replace the rubber tube that goes from the main wash pump to the diverter assembly, but they could not get it back on. Used the customer provided part and some hose clamps to reinstall the pump motor and tube. After trying to get it to run discovered the motor has a bad run capacitor. I looked up the part number, but could not find a parts supplier for it or a price in bluebook. Please do part research so that we can get the part and contact the customer with a quote.; saved tckt"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Hopkins, MN 55343

Nate

Job Details: 02/27/2024

Lid switch assembly on front of washer is broken. Ordered new assembly. Coming back Monday to install. ; ordrd 1 204979 (Lid switch assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Blaine, MN 55449

Phillip

Job Details: 02/27/2024

Found no cooling issues and no leaks on the freezer evaporator. The evaporator had a normal frost pattern. I found the defrost bimetal is bad and the fresh food ice maker is bad. Need parts listed. The right freezer rail is broken and the upper drawer stops are missing but customer was OK with that. Fan thermostat assembly W11224591Fresh food ice maker W11658802; O-emld tckt

We serviced a

GE RANGE

Model JB655SK7SS

Near Sauk Rapids, MN 56379

Brandon

Job Details: 02/27/2024

Customer stated the display stops and the oven shuts off.Removed the cover and checked the voltage (ok) checked the board for damage found no noticeable damage. Customer approved new board replacement. ; ordrd 1 WB27X45466 (Oven control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HARS/XAA

Near Waite Park, MN 56387

Brandon

Job Details: 02/26/2024

"Customer stated the unit was leaking water. Found the freezer door was not shutting all the way, steamed out ice, removed the back cover and found the drain clogged, tried steaming the drain out and the drain would not drain. Removed the back cover removed both drains and informed the customer the drains would need to be replaced. Customer approved, replaced both drains. Put unit back together."

We serviced a

MAYTAG DISHWASHER

Model DWU8330/DWC8330

Near Minneapolis, MN 55428

Nate

Job Details: 02/26/2024

"It has been sitting for 12 years, and when they hooked it up to run it the other day it would not fill up with water. It looks like they did not have it fully attached to the faucet and thats why water was not coming into it. When I hooked it up and ran it, it feels great every time and circulates and drains the water perfectly.

We serviced a

ELECTROLUX DRYER STACKED++

Model EFMG617STT0

Near Anoka, MN 55303

Phillip

Job Details: 02/26/2024

The dryer shakes. I found the blower packed full of dryer lint. I vacuumed out the lint and removed it all from the blower. It works good now.

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/26/2024

Customer states it shut off and would not turn back on and they check the outlet and it was good. Opened up the machine and checked the cord connection and found it had been melting and arcing really bad. Cut back burnt up wires and repspliced on cord. Reassembled machine and tested. Works perfectly now.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/26/2024

"Customer states it stopped making a suddenly. Remove the old icemaker, inspected it and found that the motor was cracked and had stalled and broke the tray as well. Replaced it with a new icemaker and tested. Everything looks great now."

We serviced a

KITCHENAID WASHER

Model KAWS750LQ3

Near St. Cloud, MN 56303

Brandon

Job Details: 02/26/2024

"Customer states the unit just stopped.Removed the cover and tested the lid switch, found the lid switch was worn out, replaced the switch, cycled and tested the unit operating as it should."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFT2

Near Blaine, MN 55449

Phillip

Job Details: 02/26/2024

The dishwasher does not wash. The wash motor was defective. I replaced the wash motor and assembly and reset the controls. Its all working good now.

We serviced a

KENMORE RANGE

Model 790.74149710

Near Saint Stephen, MN 56375

Brandon

Job Details: 02/26/2024

"Customer states the oven doesnt work the bake or the broil.Tested the bake igniter no amp draw. Removed the back cover and found the amp draw low on the broil ignitor. Quoted customer to replace both ignitors. Customer approved, installed cycled and tested. Bake and broil functions working as they should."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Spring Lake Park, MN 55432

Phillip

Job Details: 02/26/2024

The washer displayed the 65 error. Today I replaced the motor drive board. The washer tested good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TD1

Near Eagan, MN 55122

Delton

Job Details: 02/26/2024

Replaced ice maker water line. Tested and ice maker fills and is working good. Refrigerator did not freeze food anymore. Refrigerator is working good.

We serviced a

KENMORE WASHER

Model 110.49972602

Near Eden Prairie, MN 55347

Delton

Job Details: 02/26/2024

Washer not draining. Found that the drain trap was clogged with debris and pet hair that was blocking drain. Cleaned out drain trap and showed customer how to clean it in the future if problem happens again. Drain pump itself is working good.Tested and washer now drains and is working good.

We serviced a

WHIRLPOOL WASHER

Model LXR7244P01

Near Maplewood, MN 55109

Hyrum

Job Details: 02/26/2024

"Customer states its not draining. They pulled the scrunchie out of it themselves in the drain pump, but says it doesnt work now. Opened up machine and took off drain pump and saw that the collar that holds it to the motor was cracked really bad. Replace the drain pump and tested. Machine works right now.

We serviced a

KENMORE WASHER

Model 796.31522211

Near Rogers, MN 55374

Matt

Job Details: 02/26/2024

"Customer complaint is, SMALL LEAK WHEN WASHING. Found the bleach dispenser is plugged with junk and overflowing onto the floor. I cleaned it out and tested. Ran washer through service mode and dispenser is now draining and no more leaks."

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Eden Prairie, MN 55347

Adam

Job Details: 02/26/2024

Customer complaint is not heating and loud during tumble. Lets get up till about 130 and 140?. Unit has a long exhaust pipe removed the pipe and now getting temperatures right where they need to be around 190 to 170 on a medium heat. See photos. Shorten the vent reconnected tested was still about that 130 to 140 so it has a airflow issue. I am not able to clean the vent because its over the garage and I dont have a ladder to reach itjust out of reach for me. Remove the front cover of the dryer and found a piece of a sweater. The metal part of a string caught in the front bearing removed reassembled now it sounds good. Advised them to get the vent cleaned.