Service History 125 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model GFSS6KKYESS

Near Chaska, MN 55318

Adam

Job Details: 08/25/2023

Customer had some water under crisper and ice maker not working. Ice maker is the same issue as before. Customer isnt going to fix the ice maker at this time. Removed the back cover and checked the drain is cleared but the drain pan wasnt formed right and was dripping down. Now unit is correct. Heater is working properly and no extra frost. Unit is now working properly besides ice maker

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8600AWS

Near Minneapolis, MN 55406

Nate

Job Details: 08/25/2023

"Motor is grinding, sounds bad. Has a worn down wash motor. Quoted for new one. 13 year old dishwasher. Customer will replace it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Saint Paul, MN 55108

Nate

Job Details: 08/25/2023

Door doesnt shut. Replaced the bad rail on the left side. Closes great now. Steamed out all the frost again.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3 01

Near Chaska, MN 55318

Adam

Job Details: 08/25/2023

"Customers complaint not heating also making loud squeaky noise. Disassembled unit. Found the heater is bad for the heat issue. And the idler is making the squeaky noises. Cleaned and oiled rollers. Installed parts. Reassembled unit and tested. Unit is now heating properly.

We serviced a

GE RANGE

Model JB655SKASS

Near Monticello, MN 55362

Matt

Job Details: 08/25/2023

"Customer complaint is, WILL NOT LET HER SET CLOCK, THE BUTTON ISNT WORKING. Inspected and tested. Found there wasnt a button were the customer was pressing. I showed customer how to set clock. Range is operating normal."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minneapolis, MN 55417

Delton

Job Details: 08/25/2023

"Leaking from water valve. Needs new valve. Customer approved estimate. Replaced water valve, tested and no more leaks. Ran diagnostics and dishwasher is working good.

We serviced a

GE DISHWASHER

Model ZBD0710N00SS

Near Plymouth, MN 55446

Phillip

Job Details: 08/25/2023

The door drops down when its opened. I found the cable plastic hook for the left cable was broken. I replaced both cables. The door is good now.

We serviced a

GE WASHER

Model GTW585BSV0WS

Near Minneapolis, MN 55417

Delton

Job Details: 08/25/2023

"Custoemr says washer will bang loudly when washing small loads and sheets. Found that washer was a little bit unbalanced. Floor slants to floor drain, balanced washer a bit and ran test with load of towels and no banging. I explained that the more items you have the better and when washing sheet to add some towels so washer can easily balance load. Other wise the shocks seem a bit springy and if banging keeps happening the rods will need to be replaced .Customer said that washer is only 4 months old and i informed them if problem is still happening to call GE since its still under warranty."

We serviced a

LG DRYER

Model DLGX4501B

Near Plymouth, MN 55446

Phillip

Job Details: 08/25/2023

The customer was cleaning the lint screen duct and a part of her vacuum extension wand came off and was stuck down in the blower. I took the front off and the duct housing off and removed the part. I put it all back together and the dryer sounds good.

We serviced a

WHIRLPOOL RANGE

Model MGR5755QDW

Near Saint Paul, MN 55117

Nate

Job Details: 08/25/2023

"Not heating in oven. Found a bad bake ignitor. Installed new ignitor. Unit is working great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Plymouth, MN 55446

Phillip

Job Details: 08/25/2023

This is a whirlpool fridge. The customer said the ice maker bailing arm is loose so it wont stop making ice. I found the front of the bailing arm was not pushed into the ice maker module. I pushed the bailing arm in tight and made sure the it clicks when the arm is up in the off position and when I move it down I can hear the micro switch click when the arm goes down.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Elk River, MN 55330

Matt

Job Details: 08/25/2023

"Customer complaint is, making a noise (high pitched) during the spin cycle. Inspected and tested. Found the washer is squealing in a spin. Its not terrible yet, so customer is just going to use as is for now."

We serviced a

GE REFRIGERATOR

Model PGSS5RKZCSS

Near Maple Grove, MN 55311

Matt

Job Details: 08/25/2023

"Customer complaint is, WATER ON BOTTOM OF FREEZER. The water is on the top of the bottom freezer drawer. I tested that freezer mullion and its getting 120V and ohms out good at 840. Theres moisture on the FF mullion and black mold on the bottom half of the gasket because the door gasket flapper is ripped off and not sealing. FF mullion is getting 2vdc and ohms out at 23.5. Im going to replace both FF door gaskets because there not sealing great around the mullion and I think moisture is running down and getting on the top of the freezer drawer. I had wiped the mullions dry last time and there both wet again. Installed both new FF door gaskets and did a software reset on the board.

We serviced a

LG DRYER

Model NOTAVAILABLE

Near Minneapolis, MN 55417

Delton

Job Details: 08/25/2023

"Found that rear rollers are worn out and ruined shaft. Had to replace both rollers with shaft. Tested and dryer is tumbling quiet and working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA03

Near Minneapolis, MN 55406

Delton

Job Details: 08/25/2023

Found that the breaker trips as soon as fridge is plugged in. I checked all wirings for the heater kit I installed. I unplugged heater and evap cover and refrigerator still tripping beaker. Ice box was completely frosted over to where i couldnt pull out the ice bucket last time. Customer said he would let it thaw out and left the refrigerator unplugged even after i did the drain kit install and when it did thaw out he plugged back in fridge and started tripping breaker. I unplugged ice auger and refrigerator now turns on and is starting to cool.Appears that when thawing out the ice box caused auger assmebly to short out and cause breaker to trip. Customer left auger assmebly unplugged and refrigerator get ice errors but i bypassed that so the refrigerator will cool. Refrigerator is currently cooling and running.

We serviced a

LIEBHERR++ REFRIGERATOR

Model 0929151-03

Near Saint Paul, MN 55102

Delton

Job Details: 08/25/2023

Frost build up in back of freezer. Need to relocate sensor from bottom coils to top coils. Red fan on display was just a reminder to clean air filter. I reset fan but needs to defrost evaporator. Informed csutomer to defrost it and reschedule.; schdld next appmnt for 8/30 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Eden Prairie, MN 55346

Adam

Job Details: 08/25/2023

"Unit not washing. Unit drains heats and fills. But never runs. The control board is sending out 106volts (which should be a little bit high but have seeming more and more at different voltage)to the motor but the motor isnt doing anything we have a bad motor. W11460945 motor assembly. Also order please control board W11462458. The top of the unit is starting to come up and its hard to press the buttons sometimes. W11460908 see photos to see if covered. ; snapped 4 QuickPics, states that autho needed"

We serviced a

BEKO DRYER STACKED++

Model BDV7200X

Near Mound, MN 55364

Adam

Job Details: 08/25/2023

Display is dead. Customer hardly uses this unit its an extra one down stairs. They were using and died and couldnt turn on. Did hard resets. Checked voltage at outlet we got 240. Removed the top we are getting power to the board but nothing. Unit needs a new board. Customer is going to call Beko and see if they can get it cover. Part is available at Marcone part number 2975774704. Customer will call us after talking to Beko ; snapped 1 QuickPics

We serviced a

SPEED QUEEN DRYER

Model ADG4BRGS117TW01

Near Maple Plain, MN 55359

Adam

Job Details: 08/25/2023

Unit making loud noise when tumbling. Disassembled unit. Found the rollers are good. Idler is good. Felt all good and nothing inside. Found the blower wheel is damaged. I dont see anything inside the blower housing. Must have blown out. Will need a new blower wheel. Looks like the part number is D510139P; ordrd 1 D510139P (Blower)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Otsego, MN 55330

Matt

Job Details: 08/25/2023

"Customer complaint is, F6E1 ERROR. Inspected and tested. Found the main board is fried. Quoted customer $476. to install new board. Customer approved repairs. Part on order. ; ordrd 1 W11543996 (Main board)"

We serviced a

DANBY FREEZER

Model DUFM085A4WDD-6

Near Saint Paul, MN 55116

Delton

Job Details: 08/25/2023

Customer said that when it was delivered they plugged i in and did not power on. But after awhile the compressor turned on. As im here compressor is running and one of the shelves is getting a frost pattern. I informed her to know for sure we will need to leave it plugged in over the weekend and customer will take readings of temperature once or twice a day and document that.Office: call back Monday and check with customer that the freezer is keeping temperatureThis was a new delivery (a replacement for her other Danby that had issues); saved tckt

We serviced a

BEKO FREEZER

Model BFFD3624XSS

Near Saint Paul, MN 55116

Delton

Job Details: 08/25/2023

UI is dead an non responsive. Also the freezer door wont close and the wires getting pinched. Called tech support and when i was move it the UI it comes back on. I dont know if its the control board or the UI that is bad. so im ordering both parts for that issue.UI is working right now as im here and drawer is closing so fridge will work until we can get back with parts.Control board shows not in stock. Please order parts and reschedule customer.Control board 5976549501; UI 5914120200; freezer rail 5832510100; saved tckt

We serviced a

GE MICROWAVE

Model JVM3160RF3SS

Near Saint Michael, MN 55376

Phillip

Job Details: 08/24/2023

"When the microwave starts right away, the circuit breaker will trip. I removed the door latch assembly and I found the monitors which was defective. I gave the customer the quote and then replaced the latch assembly and all three door switches. I tested the microwave again and now its working and heating good.

We serviced a

WHIRLPOOL DRYER

Model MDE17MNAYW1

Near Minneapolis, MN 55401

Nate

Job Details: 08/24/2023

Just hums when you press start. No restrictions on drum. They want to clean it and see if not having lint and dog hair on motor stops it from over heating. When I got here it started fine. Quoted for new motor. They will clean and then go from there. They said they would replace the dryer if cleaning the lint doesnt fix the issue.

We serviced a

GE WASHER

Model GTW220ACK3WW

Near Saint Michael, MN 55376

Phillip

Job Details: 08/24/2023

The washer would not agitate or spin. I tipped the washer back and found the belt was shredded and wrapped around the motor shaft. I removed the damaged belt and then gave the customer quote for replacing the belt. I replaced the belt and ran the firmware update. I tested the washer and its working good.

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Excelsior, MN 55331

Adam

Job Details: 08/24/2023

Disassembled dryer and found the idler was siezed. Replaced idler with repair kit. Once all installed did a clean up and maintenance. This unit has cabinets built around so have to pull washer to hook up dryer vent. Also reattach and tapped vents. Reassembled and unit is heating around 180 and venting out the back of dryer 26 mph.

We serviced a

SAMSUNG DRYER

Model DV42H5200GP/A3

Near Saint Michael, MN 55376

Phillip

Job Details: 08/24/2023

When the dryer runs, it's loud. I found the front rollers were bad. I replaced the 2 front rollers with the kit. The dryer sounds good now.

We serviced a

GE REFRIGERATOR

Model GFD28GYNCFS

Near Champlin, MN 55316

Phillip

Job Details: 08/24/2023

The customer complaint was the fresh food lights are not working and the door alarm keeps going off. Today the lights are on and working and the display is not flashing the alarm. The customer also said the fresh food temps have been warmer than normal but its set to 34. He said the temps have been 38-40. I placed the my thermal couple in the fresh food and waited 15 minutes to take temps. While I waited to hooked up the Newfi tool to get codes. The most recent fault detected was for the fresh food doors open for more than 60 minutes 3 days ago. I cleared the codes and ran the firmware update. The fresh food temp was stabilized around the low 35s. I ran the firmware update and cleared codes. I ran the fans and the fans are working good as well.

We serviced a

GE REFRIGERATOR

Model GSS20IBMBWW

Near Maple Grove, MN 55369

Phillip

Job Details: 08/24/2023

The freezer is cooling fine but very little air is getting into the fresh food. I found the evaporator is on and running but runs very slowly. I plugged in the new fan its the same thing. I pulled it out and replaced the main board. Now the fan is running on high. I verified when I shut the refrigerator food the damper vent opens and I get cold air into the refrigerator.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Big Lake, MN 55309

Matt

Job Details: 08/24/2023

"Customer complaint is, DEAD. Inspected and tested. Found the main board is fried. Customer approved repairs. Installed new main board and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Hopkins, MN 55305

Adam

Job Details: 08/24/2023

Unit leaking on the floor. Found there is a sheet of ice on the bottom of freezer. Found the ice dam is in the defrost drain. Steamed out ice dam and cleaned up water mess. Pulled fridge out then removed duck bell for the drain and the water cleared. Opened up the duck bell more and reassembled. Cleaned the floor for the customer behind the fridge. Unit is working properly now.

We serviced a

FRIGIDAIRE RANGE

Model FGGF3056KFH

Near Minneapolis, MN 55409

Nate

Job Details: 08/24/2023

"Customer accidentally put a plastic container in the oven. Melted plastic went all over the racks and the bottom of the oven, and then down on the bottom pan by the ignitor. Took everything out, cleaned it all off in a tub outside with simple green and wire brushes. Spent an hour cleaning it. Put it back together and ran it to 350, there are some chemical smells but that will burn off over time.

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNB/06

Near Clear Lake, MN 55319

Matt

Job Details: 08/24/2023

"Customer complaint is, REPLACED WATER FILTER, NOT GIVING ICE OR WATER AND DISPLAY IS OUT. Inspected and tested. The front dispenser display is dead and the change filter light is not resetting. I tried power cycling and still not working. I found that the customer had turned off the ice and water by holding the lock and light buttons together. We turned it back on and now the dispenser is working and the change filter light is reset. Everything is working normal now."

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model COMPACT-P-41

Near Minneapolis, MN 55412

Nate

Job Details: 08/24/2023

"Not working. Found some metal and other debris wedged in disposal. Cleaned it out, runs great now."

We serviced a

SAMSUNG DRYER

Model DVE250M7450W/A3

Near Saint Paul, MN 55104

Delton

Job Details: 08/24/2023

"Found that the heating element is bad. Customer approved estimate. Replaced element and cleaned out inside dryer of lint build up, tested and dryer is cycling heat normally. Dryer is working good.

We serviced a

WHIRLPOOL DRYER

Model LGN2000KQ1

Near Saint Paul, MN 55105

Delton

Job Details: 08/24/2023

"Found that the belt broke and idler pulley is worn. Customer approved estimate to replace with repair kit. Replaced rollers, pulley and belt. Tested and dryer is tumbling and heating good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SLYM3

Near Osseo, MN 55311

Phillip

Job Details: 08/24/2023

"The customer complaint is the dishwasher does not dry the dishes. I put into diagnostics and I got 3 fault codes. The first one was 1-1 faulty pilot relay, 7-1 not hearing, and 6-6 incoming water to cold. The 1-1 was the most recent. I ran the auto test and the dishwasher is heating. I removed the main board and found one of the capacitors is popped. I replaced the 1000 6.3 volt capacitor.

We serviced a

FRIGIDAIRE RANGE

Model CFGFL87GSA

Near Minneapolis, MN 55412

Nate

Job Details: 08/24/2023

"Theres a loud poof when you bake. Also, it seems to run 20 degrees too cool. And the front left burner doesnt ignite. I cleaned up the burner and now it ignites great. Replaced a bad bake ignitor, and now it ignites and heats great (up to temp) without a poof.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Sauk Rapids, MN 56379

Matt

Job Details: 08/24/2023

"Customer complaint is, NOT DRYING THE CLOTHES. Inspected and tested. Started dryer on a timed dry high heat cycle and heat spiked to 270F before I shut it off. I disconnected vent from back of dryer and now heat is cycling between 210F and 120F and airflow on back of dryer is 35mph. The vent is the problem. It vents out the second story so I cant check airflow on outside of house. I called the customer and let them know and advised tenants to not use dryer until vent gets cleaned."

We serviced a

AMANA REFRIGERATOR

Model ARS8265BW

Near St. Cloud, MN 56301

Matt

Job Details: 08/24/2023

"Customer complaint is, LEAKING ON THE FLOOR... NOTICED LAST FRIDAY AND ITS GETTING WORSE. Customer had refrigerator unplugged and it was room temperature. Inspected and tested. Found the primary water valve is cracked and leaking. Customer approved repairs. Installed new primary valve and tested. No more leaks. Refrigerator is now fixed."

We serviced a

MAYTAG WASHER STACKED++

Model MHWC7500YW0

Near St. Cloud, MN 56301

Matt

Job Details: 08/24/2023

"Customer complaint is, AT END OF CYCLE THE CLOTHES ARE SOAKED OR SOAPY, SOMETIMES IT LEAKS, AND INTERMITTENTLY DOESNT TURN ON. Inspected and tested. Washer turned on every time and started while testing. Washer is squealing in a spin and the bottom left corner is rotting out. I advised customer to run smaller loads and replace washer if it keeps not spinning out the clothes.

We serviced a

BEKO DISHWASHER

Model DUT25401W

Near Cottage Grove, MN 55016

Delton

Job Details: 08/24/2023

"Found that there was broken plastic stuck in drain pump causing it not to drain and leaked. Removed debris, tested and dishwasher now drains and is working good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Medina, MN 55340

Adam

Job Details: 08/24/2023

Customers complaint makes loud noises during spin. Spinning by hand I can hear the growl of the gearcase. Put in spin and it just got louder. Needs a new gearcase. Quoted blue book. Customer approved. Ordered part and rescheduled ; ordrng 1 W11449841 (TRANSMISSION / GEARCASE)

We serviced a

VIKING++ REFRIGERATOR

Model VCFF036FF

Near Long Lake, MN 55356

Adam

Job Details: 08/24/2023

Unit not making ice. Customer replaced icemaker. Its whirlpool so jumped to start harvest. Harvested good but never kicked on the water valve. Needs pulled out fridge on protective mat. Jumped the ice maker water valve but nothing valve has failed. Valve is the same as a whirlpool valve. Quoted blue book for whirlpool valve. Customer approved. Ordered part and reached ; ordrng 1 WP67006531 (I/M VALVE - DOUBLE COIL)

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Lakeville, MN 55044

Delton

Job Details: 08/24/2023

"When i got here dishwasher turns on and starts cycle. I pulled out dishwasher and did find some water that was in drip pan but after 30 minutes of dishwasher filling, draining and running. I dont see any leaks and no water filling up drip pan. Not sure what caused the leak and its not leaking from the section i was out last tine for.dishwasher is working good and no leaks as im here.Left it running and informed customer that I would have the office call back tomorrow to make sure the error isnt back and dishwasher is running good.Call number 661-205-7307 (in-laws are at the house) and they will run it couple of times to make sure.; saved tckt , states that autho needed"

We serviced a

LG DISHWASHER

Model LDF7561ST

Near Elk River, MN 55330

Phillip

Job Details: 08/24/2023

Water is leaking from the bottom. I found the drain hose where it connected to the pump is cracked and leaking. The drain pump is also loud. Im ordering both the drain hose and drain pump. Drain pump ABQ73503002Drain hose AEM69493808; ordrd 1 ABQ73503004 (Drain pump) and 1 AEM69493808 (Hose drain)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHD2250TS8

Near Minneapolis, MN 55431

Delton

Job Details: 08/24/2023

"Squaretrade sent evaporator fan motor, control board, freezer thermistor, evaporator heating element. I replaced all parts but the heating element because that makes no sense to send that part for crisper drawer freezing and evaporator is clear, heater element has been working.Tested and all fucntions are working.Its the bottom crisper drawer that the is freezing cheeses and other items.I informed customer that time will tell and they will call back if food is still freezing.Please mark all items as used so I dont want to have to spend time to send back the part.; saved tckt"

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Minneapolis, MN 55437

Delton

Job Details: 08/24/2023

Door switches are bad and not turning light off so the door open alarm goes off even when door is shut. They approved estimate. Ordering part and rescheduling.; ordrd 2 Wr23x29161 (Door switches)s

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT1

Near Chaska, MN 55318

Adam

Job Details: 08/24/2023

Unit leaking out the front. Went into test mode and testing the valves unit started to leak right out the front. Needs a new dispenser drawer. 5304514792. Quoted customer blue book and rescheduled. ; ordrd 1 5304514792 (Drawer)

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Minneapolis, MN 55407

Delton

Job Details: 08/24/2023

Found that the turbidity sensor is bad. Reading shows it is 200 degrees all the time. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wd21x10494 (Turbidity sensor)

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Minneapolis, MN 55445

Phillip

Job Details: 08/24/2023

When it goes into the basket just slips on the shaft. I found the splutch is worn down and the splines in the gear case shaft are worn down. It will need a new gear case and splutch. I quoted the customer and she agreed to the repair. ; ordrd 1 W11454738 (TRANSMISSION / GEARCASE) and 1 W10528947 (SPLUTCH ASSY)

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Hopkins, MN 55343

Adam

Job Details: 08/24/2023

Unit making loud noise from the compressor unit is cooling properly just making noise. There is a service bulletin for this issue and will need 4896853600 inverter. Quoted customer. His partner wasnt there to talk about it so will call back and let us know. Looks like Marcone has the part. All fans sound good just the compressor making the noise. ; snapped 2 QuickPics

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Minneapolis, MN 55427

Adam

Job Details: 08/24/2023

"Customer said unit leaking out left front. Checked over the boot, hoses. No evidence. Tested all water valves nothing. Drained unit multiple times checking the hoses and drain. Nothing. Filling one more time and started to leak out the dispenser. Will need dispenser assembly DC97-21483A. Looks like it might be discontinued. Please verify and quote customer ; snapped 1 QuickPics, states that autho needed"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sauk Rapids, MN 56379

Matt

Job Details: 08/24/2023

"Customer complaint is, TAKES MULTIPLE CYCLES TO DRY A LOAD. Inspected and tested. Dryer sounds crunchy when running. I found a rock in between the drum and seal. Removed rock and started dryer on a timed dry high heat cycle and it was cycling between 220F and 120F. Airflow on outside of house is only 9mph. Airflow on back of dryer is 38mph and with vent disconnected the dryer is cycling between 190F 110F. I pulled dryer out and cleaned vent from inside and outside 2 times and now airflow is 14mph and heat is cycling between 210F and 115F with vent connected. This is a really long vent with multiple 90 degree elbows. It looks like this is the best its going to be because of the long vent. I called Nancy and explained everything to her. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSS25GMHPCES

Near Corcoran, MN 55340

Phillip

Job Details: 08/24/2023

The customer said there was plastic prices in the ice bucket. They had a picture of the plastic. The ice maker fill cup came loose and fell into the bucket. The ice maker fill cup will need to replaced. Ordering the part from Dey. ; ordrd 1 WR29X10109 (Ice maker fill cup)

We serviced a

KITCHENAID RANGE

Model KGST307HBL9

Near Elk River, MN 55330

Matt

Job Details: 08/23/2023

"Customer complaint is, THE GAS OVEN DOES NOT LIGHT AND THEREFORE DOES NOT PREHEAT. Inspected and tested. Bake and broil ignitors are not getting any power when I turn them on. I removed the main board and inspected it and it visibly looks good. I reassembled everything and plugged range back in and now everything is working perfectly. I preheated oven to 350F and watched it cycle 4 times and it was working perfectly. Customer is going to use it and see what happens."

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS42QHX00

Near Ham Lake, MN 55304

Phillip

Job Details: 08/23/2023

"The fresh food temp was 43 and the freezer was in the teens. I was thinking there would be a issue with the evaporator fan because I had issues with it when I replaced the fan last visit but the fan is working now. I removed the evap cover and the frost pattern was a little weak. Today I added refrigerant until the low side pressure was 5 psi. The evaporator immediately started to get a full frost pattern. I verified I am getting air into the fresh food. I advised the customer to wait 24 hours for temps to get back to 0 and 38.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 08/23/2023

"Customer complaint is, NOT DRAINING AND GIVING THE CUST AN E24 CODE. NOW IT WONT GET TO THE POINT WHERE THE DISP OPENS. Inspected and tested. Found dishwasher was draining really slow. I pulled dishwasher out and found the drain hose was kinked behind the dishwasher. The hose is compromised. Customer approved repairs. Installed new drain hose and tested. Dishwasher is now fixed."

We serviced a

KENMORE DISHWASHER

Model 665.13473N412

Near Rogers, MN 55374

Matt

Job Details: 08/23/2023

"Customer complaint is, LEAKING WATER. Inspected and tested. Found the bottom spray arm is cracked and spraying water out the side. I ran dishwasher for over 15 minutes and never saw it leak. I recommended customer replace the bottom spray arm. Customer is going to replace it himself.

We serviced a

SAMSUNG DRYER

Model DV42H5200GW/A3

Near Lakeville, MN 55044

Delton

Job Details: 08/23/2023

Found that the high limit is open and cutting power to motor. I reset high limit and checked thermistor and it is slightly out of range for room temperature. Needs new hi limit and thermistor. Currently dryer is running but might shut off again.; ordrd 1 De634a (Pulley) and 1 Dc47-00016a (Cutoff) and 1 Wp35001191 (Thermisor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAW13

Near Apple Valley, MN 55124

Delton

Job Details: 08/23/2023

Found that refrigerator is at 55 degrees when I got here. Freezer is cold and evaporator fan is running. I feel no air flow to fresh food. I went in test mode and forced damper open and could hear it struggling but then it opened and cycled closed in test mode. Tested refrigerator and now i have cold air blowing into refrigerator.Seems like the damper was stuck closed for whatever reason but now it is working. I informed customer that damper was stuck but now its working but recommended that damper be replaced.Customer will keep an eye on refrigerator temperatures and call back if it is still high and then to order part (see picture); saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FLSC238DSA

Near Minneapolis, MN 55419

Delton

Job Details: 08/23/2023

"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good.; saved tckt , states that autho needed"

We serviced a

GE RANGE

Model JGBS21HEH3WW

Near Saint Paul, MN 55105

Delton

Job Details: 08/23/2023

"No power going to igniter. Found that the thermostat is shorted and not sending power to igniter. Under the authorization amount. Ordering part and rescheduling.Schedule it 2 hours, have to drill out few screws to take top off.; ordrd 1 Wb20k8 (Thermostat)"

We serviced a

ELECTROLUX DRYER

Model EFMG627UTT1

Near Otsego, MN 55374

Adam

Job Details: 08/23/2023

Unit give E91 then can start it will run for a bit then give this issue. Went through test mode cycled everything to see if it it cause it to error. No luck making it to error. Look at codes and shows the E91. Customer said they have had it do a cycle and be fine. Tech sheet says to replace the display then the board. I seen most people replace both. Explained this to the customer gave him worst case price. We are going to do one board at a time and see if it just doing the display works first if not we will do the main board. Ordering 5304521513 - BOARD ASSY from Dey. ; ordrd 1 5304521513 (Display board)

We serviced a

KENMORE DRYER

Model 110.6140231

Near Loretto, MN 55357

Adam

Job Details: 08/23/2023

Unit not tumbling. Disassembled unit and found the rollers were stuck. Also the belt was getting damaged from not tumbling correctly. Unit needs new rollers and belt Installed new repair kit. Reassembled and unit is now working properly. Used 4392065 from truck stock; used 1 4392065 (REBUILD KIT) from stock

We serviced a

GE MICROWAVE

Model JVM617SEK3ES

Near Minneapolis, MN 55442

Nate

Job Details: 08/23/2023

Magnetron runs and heats when door is closed. Only component that could be is the main relay on the board. Soldered a new relay on. Doesnt run now when the door is simply closed/ heats great too.

We serviced a

BOSCH DISHWASHER

Model SHE88PZ65N/01

Near Minneapolis, MN 55428

Nate

Job Details: 08/23/2023

"Every once in awhile it will give a drain error. Drain line is looped up. Found a rubber band in the dishwasher, along with hair around the impeller and the plastic cover over the impeller not snapped into place. Cleaned impeller and snapped it back into place. Drains great."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3048LSM

Near Brooklyn Park, MN 55444

Nate

Job Details: 08/23/2023

Replaced bad infinite switch. Now it doesnt crackle. Right front burner works great now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS975SIDM00

Near Maple Grove, MN 55369

Phillip

Job Details: 08/23/2023

"The customer complaint was the fresh food temp was warmer than 38 and frost was building up in the fresh food evaporator cover again. Last visit I found the evaporator sensor had been replaced and the wires were broken to the sensor. I repaired the wires good last time. Today I found the sensor passed test 39 and my connection repair was still good but the evap was still frosted up. I completely defrosted the evaporator again. I found some corrosion to the evaporator fan connector. I cleaned the plug and applied grease to the connector. I plugged the fan back in and put it on the fan test. All the fans come on including the fresh food evaporator fan. I changed the setting for the defrost, so now it will run on a time defrost instead of a adc defrost.

We serviced a

LG WASHER STACKED++

Model WM3050CW

Near Mounds View, MN 55112

Nate

Job Details: 08/23/2023

"Washer totally plugged up with rubber backing from a rug. Took washer apart and cleaned out all hoses and drain pump. Ran a few gallons of water though washer to flush it too. Then ran washer on a fill and drain, fill and drain, and explained that they will want to clean filter over the next week after each load."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA03

Near Minneapolis, MN 55406

Delton

Job Details: 08/23/2023

"Replaced drain kit, thermistor, added heater. Tested and drains and is heating. Should no longer have frost build up that hits the fan. Refrigerator is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PHW0

Near Saint Paul, MN 55108

Delton

Job Details: 08/23/2023

Dishwasher not draining drain pump is running but barely trickling out. Was able to snake out peanut that was blocking drain hose. Tested and all functions are working and dishwasher is now draining. Dishwasher is working good.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3053LSK

Near Robbinsdale, MN 55422

Nate

Job Details: 08/23/2023

"Oven trips breaker after 30 seconds. Found a bad bake ignitor. Replaced ignitor, put it on bake, and it ignites and heats great now.

We serviced a

KENMORE REFRIGERATOR

Model 795.775636

Near Minneapolis, MN 55427

Nate

Job Details: 08/23/2023

Fridge leaking. Found the waterline in the back leaking. Replaced a section of waterline and a couple connectors. Unit works great now.

We serviced a

THERMADOR++ COOKTOP++

Model MISSING

Near Wayzata, MN 55391

Nate

Job Details: 08/23/2023

Flames were orange. Found theyve been running a humidifier and explained how that can cause flames to be orange. Cooktop itself is good. Explained how its good and it would have been airborn particles causing it. Burner covers are on correct and no chemicals have been used on burners lately.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Chanhassen, MN 55317

Adam

Job Details: 08/23/2023

Installed new door gaskets. Both where twisted up. Smoothed them out the best I can. Unit is sealing.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Otsego, MN 55301

Matt

Job Details: 08/23/2023

"Customer complaint is, THE HANDLE PULLED OFF THE FREEZER. Inspected and found the freezer handle fell off the left side. I reattached and now its good to go."

We serviced a

LG DRYER

Model DLE5955G

Near Otsego, MN 55362

Matt

Job Details: 08/23/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the left rear roller was seized up. Customer approved repairs. Installed 2 new rear rollers and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SSIM

Near Wayzata, MN 55391

Phillip

Job Details: 08/23/2023

The ice maker would not cycle and the ice make fan would not run. I replaced the ice maker assembly. Now the fan runs and the ice maker is cycling .

We serviced a

LG REFRIGERATOR

Model LFCS22520S/00

Near Saint Paul, MN 55130

Phillip

Job Details: 08/23/2023

"The customer said the temp in both sections got very warm. They reset the power and it worked for a while then got warm again. Another service company came out and said the compressor was bad. Today it was working. Going off what the customer said and what the other company found, I replaced the compressor, the filter and main board. I purged the system and pulled a vacuum. I then recharged the system. Advised them to give it 24 hours to cool."

We serviced a

LG REFRIGERATOR

Model LFXS30726S/02

Near Eagan, MN 55122

Adam

Job Details: 08/23/2023

Unit not cooling. Previous company replaced compressor and fans. Hooked up the gauges and it was in a vacuum. Found no Freon in the system. Used the UV light but didnt see anything. Hooked up nitrogen pressure to 200 and found the leak. He used stick to braze and Im not able to repair have to replace compressor. Once compressor installed. Pressured and vacuumed no leaks. Filled and let unit cool 15 degree before I left.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Elk River, MN 55330

Matt

Job Details: 08/23/2023

"Customer complaint is, NOT FULLY DRAINING, IF THEY RUN THE DRAIN WHEN ITS CONNECTED IT DOES NOT DRAIN, UNCONNECTED IT DOES. Inspected and tested. Found the air gap on the counter was plugged with junk. Customer removed the junk and we filled and drained dishwasher and it was draining perfectly. Dishwasher is now working great."

We serviced a

BEKO DISHWASHER

Model DUT25401X

Near Eagan, MN 55123

Delton

Job Details: 08/22/2023

Dishwasher smells bad and not fully draining per the customer. I ran test and it did fill and drain. Found it looks like the drain hose was kinked when it was installed. Also customer using cascade platinum and has soft water and it is over sudsing. I showed and informed customer of suds and to use less soap and I rerouted drain hose and added high loop. Tested and dishwasher drains fully every time. Dishwasher is working good.

We serviced a

SAMSUNG DRYER

Model DV405ETPASU AA

Near Minneapolis, MN 55412

Nate

Job Details: 08/22/2023

"Dryer is dead. Found no power coming to outlet (240). Checked breaker, and something is weird with the breaker switch when you flip it. It doesnt click or have the normal tension. Customer will have an electrician come over."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW/AA-US

Near Minneapolis, MN 55413

Nate

Job Details: 08/22/2023

"Drain frozen. Steamed out drain, installed drain kit, and verified all drains well now. Included insulation, heat probe and drains.

We serviced a

BEKO DISHWASHER

Model DDT38532XIH

Near Saint Paul, MN 55101

Delton

Job Details: 08/22/2023

Replaced air break and counter PCB. Tested and no errors and dishwasher fills and starts. Did not find any leaks. Dishwasher is working good.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/07

Near Roseville, MN 55113

Nate

Job Details: 08/22/2023

Giving E9 error. Replaced bad heat pump. Runs great now.

We serviced a

GE DRYER

Model GTDP280ED0WW

Near Corcoran, MN 55340

Phillip

Job Details: 08/22/2023

The dryer would start but then stop a few seconds later. I found the belt is broken. I used the dryer bearing kit. I greased the main bearing and idler wheel. The dryer is working good now.

We serviced a

GE DRYER

Model GTD45GASJ2WS

Near Saint Paul, MN 55104

Nate

Job Details: 08/22/2023

Resettable fuse tripped. Did a dryer vent cleaning. Reset the fuse. Cleaned lint out and greased bearing. Used vent tape to attach vent at bottom. Works and heats great now.

We serviced a

ELECTROLUX DRYER

Model EFMG617SIW0

Near Big Lake, MN 55309

Matt

Job Details: 08/22/2023

"Customer complaint is, DRYER WALKED AWAY FROM WALL AND NOW SMELLS GAS. Inspected and tested. Found the vent was disconnected from the back of the dryer and its rumbling when running. I disassembled dryer and found the filter, bulkhead and blower wheel are packed full of lint. I cleaned out bulkhead, blower wheel and inside of dryer. Reassembled and tested. Dryer sounds great and heat is cycling perfectly between 200F and 105F with vent disconnected. Vent needs to be cleaned before using. Customer is going to clean vent himself."

We serviced a

ELECTROLUX WASHER

Model EFLS617STT0

Near Osseo, MN 55311

Phillip

Job Details: 08/22/2023

The washer would not wash and the drum would not spin. Today I replaced the motor control board. Now it washer and drain and spins.

We serviced a

WHIRLPOOL DRYER

Model LGR8648LW0

Near St. Cloud, MN 56301

Matt

Job Details: 08/22/2023

"Customer complaint is, WANTS A MAINTENANCE CLEANING. Disassembled dryer from front and back and vacuumed out. Belt, rollers and idler pulley look good. The venting material is the flexible foil. Customer approved repairs. Installed new vent from back of dryer to the wall. Dryer is working great.

We serviced a

WHIRLPOOL WASHER

Model LSB6500PW2

Near Minneapolis, MN 55417

Nate

Job Details: 08/22/2023

"Not always draining. Ran it on a rinse and spin, and checked the motor, coupler, tranny, and drain pump. All work great. Lid switch works great, but lid was loose. Tightened up loose screws that attach it to the lid hinges. Now when you close the lid it is solid and engages the lid switch better. Charged minimum labor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWS08

Near Minneapolis, MN 55417

Delton

Job Details: 08/22/2023

Found that the evaporator drain is frozen over and leaks water onto bottom of freezer. Needs new drain kit. Customer approved estimate. Defrosted ice build up and added new drain kit. Tested and now drains into drip pan and no longer leaks onto bottom of freezer. Refrigerator is workin good.

We serviced a

GE WALL OVEN++

Model JRP24B0W3BB

Near Eden Prairie, MN 55346

Adam

Job Details: 08/22/2023

Installed new bake element from diagnosis over the phone. The bake element was definitely toast. Once installed tested multiple times. Its working great. Customer also said seems like the temp is off on the bottom oven. The thermostat is one big assembly that go right to the controller. Customer said she will just change it by hand for 25 degrees.

We serviced a

SCOTSMAN++ ICEMAKER++

Model SCCP50MB

Near Plymouth, MN 55447

Phillip

Job Details: 08/22/2023

The compressor has failed. Today I removed and replaced the compressor. I pulled a vacuum for 20 minutes then recharged with 8 ounces of 134A refrigerant. The new compressor has started up and the water is cold that runs off the plate. The ice machine is making ice.

We serviced a

KITCHENAID DRYER

Model KGYS850JQ0

Near Plymouth, MN 55441

Phillip

Job Details: 08/22/2023

"The dryer does not heat. I found the fuse in the back was bad. I also found the belt was worn. I quoted for the fuse and rebuild kit. I replaced the fuse and rebuild kit. The dryer sounds good and heats good.

We serviced a

GE DISHWASHER

Model GHDT168V00SS

Near Eden Prairie, MN 55346

Nate

Job Details: 08/22/2023

Replaced bad motor. Cleaned out filter. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Eden Prairie, MN 55346

Adam

Job Details: 08/22/2023

Installed parts from last diagnosis. Cycled each ice maker and checked for error code. Unit is working properly. Let customer know can take a few days to start making ice

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Minnetonka, MN 55345

Nate

Job Details: 08/22/2023

Replaced bad sump assembly and motor. Cleaned out drain pump. Sprayed bleach all over. Runs great now.