Service History 124 - Omega Force Appliance Repair

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS5

Near Plymouth, MN 55446

Seth

Job Details: 10/05/2021

"Not making ice. I found the freezer section of the fridge was it between 12?F and 20?. The price food section was sitting in the 40s, and the icemaker room was 35?F. All the evaporator fans were running but there was a lot of condensation and meltdown coming out of the ice room. The fridge has a failing saeled system."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1817LS1

Near Minneapolis, MN 55428

Seth

Job Details: 10/05/2021

"Not cooling. Failed defrost timer and iced up evaporator was the cause. I replaced the timer, defrosted and cleared a blockage from the defrost drain. The fridge is now fixed.; used 1 UET120 (UNIV DEFROST TIMER) from stock"

We serviced a

LG DRYER- GAS

Model DLG5966W

Near Rogers, MN 55374

Matt

Job Details: 10/05/2021

"Customer complaint is, GRINDING SOUND. Inspected and tested. Found one of the front rollers was seized up and was wearing down. Quoted customer to install 2 new rollers. Customer approved repairs. Installed new front 2 rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

FRIGIDAIRE RANGE- GAS

Model DGG3042KFN

Near Minnetonka, MN 55305

Seth

Job Details: 10/05/2021

Bake and broil ignitors are slow/failing. Parts are on order.; ordrd 2 5303935066 (Flat ignitor)s

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US2A

Near Hopkins, MN 55343

Seth

Job Details: 10/05/2021

Latch in closed position door would jot close. I reset latch in its proper position and tested multiple times. The dishwasher now opens and closes as designed. Note the dishwasher is in a position where it contacts the range long term this may be causing the problem if it is slammed. I quoted new latch to customer. They will let us know if they want to move forward with that repair.

We serviced a

GE DISHWASHER

Model ZBD6880K00SS

Near Long Lake, MN 55356

Seth

Job Details: 10/05/2021

I found two separate leaks one from the inlet valve one from the manifold. I quoted both for customer she declined service at this time. They may call if they change their mind.

We serviced a

LG WASHER FRONT LOA

Model WM2688HWM

Near Annandale, MN 55302

Seth

Job Details: 10/05/2021

"Customer complaint the washer only rinses in hot water, its not draining like it should and sounds bad. Upon arrival and inspection I found the waterlines were hooked up backwards to call Rick to the hot in the heart was to the call. I removed the drain pump filter and checked for debris and found none. I inspected the spin drum and found play. The well on the spider its broken.saved tckt"

We serviced a

KENMORE RANGE- DUAL FUEL

Model 790.755032

Near Minneapolis, MN 55436

Nate

Job Details: 10/01/2021

"Bake element got charred and broke at terminal. Wire burnt off behind back of oven cavity. Had to use air sled to get range out, to put new terminal on wire, add on more wire, and installed bake element. Checked all burners, bake and broil. All work great now. Put bake element on will call, picked up and installed same day. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), pckd up 1 318255006 (Bake element)"

We serviced a

BOSCH RANGE- GAS

Model hgs7052uc/01

Near Minneapolis, MN 55406

Phil

Job Details: 10/01/2021

The FL burner has a small flame and does not lite right. The customer cleaned out the orifice and it is working well now. (by FW)

We serviced a

SAMSUNG DRYER- GAS

Model DV448AGW/XAA

Near Minneapolis, MN 55419

Nate

Job Details: 10/01/2021

"Not running. Had a broken belt and a couple rollers and pully not rolling great. Cleaned all the shafts, replaced the belt, and vacuumed out a lot of lint. Runs and heats great now.; used 1 WP40111201 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Minneapolis, MN 55417

Nate

Job Details: 10/01/2021

"Dishwasher leaking underneath. Found a bad Diverter seal. Replaced seal, runs great now. No leaks.; used 1 WPW10195677 (DIVERTER SEAL) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW94HEXW2

Near Minneapolis, MN 55417

Nate

Job Details: 10/01/2021

"Not running or unlocking. Replaced the burnt out mcu. Runs great now. Unlocks, spins, agitates, etc."

We serviced a

MAYTAG DRYER- GAS

Model PYG2300AWW

Near Richfield, MN 55423

Delton

Job Details: 10/01/2021

"Found that belt is broken. Replaced belt and cleaned out inside dryer of lint build up, tested and dryer is tumbling, heating and working good.; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW0

Near Burnsville, MN 55306

Delton

Job Details: 10/01/2021

"Replaced listed parts, tested and washer now fills, agitates, drains and spins. Washer is working good."

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FFFS5115PA0

Near Burnsville, MN 55337

Delton

Job Details: 10/01/2021

"Found that there was piece of underwire from bra that was stuck in drain pump. Removed debris, tested and washer is draining and working good.Did not use any parts."

We serviced a

LG DRYER- GAS

Model DLGX8101V

Near Minnetrista, MN 55359

Phillip

Job Details: 10/01/2021

"The customer said it heated for one load after the repair. I put it on a timed dry and it would not heat. I tested the new ignitor that I replaced and it ohmed out at 360 ohms. A new one from stock ohmed at 120. I replaced the ignitor again. With the vent hooked up and the dryer on time dry high heat, the dryer heats up to 188 and then cycles back on at 123. The gas valve does buzz when its cycle if heat. If this problem continues it could be a issue with the control board or maybe the gas valve. ; used 1 SDE365 () from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT9605AAE

Near Hopkins, MN 55305

Nate

Job Details: 10/01/2021

"Customer said after 8 loads it was leaking water. Ran it on a regular wash with a comforter, and front panel off. Totally dry inside. Only time when it leaked is when the comforter that was in there when it was leaking last time was getting sprayed with water coming into the tub because the comforter was all the way up at the top of the tub the water is splashing over the top and running down. The washer is in great shape and no actual leaks with the washer."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.229221

Near Apple Valley, MN 55124

Delton

Job Details: 10/01/2021

"Replaced listed parts, tested and washer now fully agitates and drains/spins. Washer is working good."

We serviced a

DACOR COOKTOP- GAS

Model MISSING

Near Hopkins, MN 55305

Nate

Job Details: 10/01/2021

Some burners were not igniting even though they were sparking. The lady here showed me that her husband did not realize that when the burner covers are not laying flat then it wont ignite. Everything works great.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE DISHWASHER

Model PDT720SSH6SS

Near Plymouth, MN 55446

Nate

Job Details: 10/01/2021

"Motor getting 120 AC on regular cycle and test mode. Has a bad pump. Its WD26X20551 or WD35X10385. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model ZISB420DMC

Near Eden Prairie, MN 55347

Phillip

Job Details: 10/01/2021

The customer had put a fan on a ladder and was blowing air on the compressor. They said it did help . I replaced the fan blade.

We serviced a

GE DISHWASHER

Model PDW9980L00SS

Near Chanhassen, MN 55317

Phillip

Job Details: 10/01/2021

I replaced the sump inlet. I ran the dishwasher and was working good and I found no leaks.

We serviced a

GE DISHWASHER

Model PDT720SSH6SS

Near Plymouth, MN 55446

Phillip

Job Details: 10/01/2021

I replaced the wash motor with the new wash motor kit. Everything is working good now.

We serviced a

GE REFRIGERATOR

Model TBX18JISERAD

Near Corcoran, MN 55340

Phillip

Job Details: 10/01/2021

Its running but not getting as cold. The compressor and fans run but its not building up much frost on the evaporator. Advised the customer its a sealed system issue. .

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOD51EC7AS04

Near Eagan, MN 55122

Delton

Job Details: 10/01/2021

Replaced fuse and blower fan. Tested and fan is cooling and wall oven is heating and working good.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV330AEW/XAA

Near Big Lake, MN 55309

Matt

Job Details: 10/01/2021

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed and also the idler pulley was seized up. Installed new heating element and idler pulley. Tested dryer and its heating great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 DC97-14486AG (HEATER ASSEMBLY) from stock"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF6700FE1

Near Elk River, MN 55330

Matt

Job Details: 10/01/2021

"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the drain pump has failed. Needs a new pump. Part on order. ; ordrd 1 137221600 (Drain pump)"

We serviced a

LG DRYER- GAS

Model DLG0452W

Near Elk River, MN 55330

Matt

Job Details: 10/01/2021

"Customer complaint is, NO HEAT. Inspected and tested. The first time the heat came on it got up to 255F really quickly and then started short cycling. Airflow on outside of house is only 4mph. I watched the heat cycle for almost 20 minutes and it was heating, just short cycling. I cant access the back of the dryer to check airflow without destroying the vent. Its the plastic venting material. Dryer seems to be operating great. The vent is the issue. Advised customer to clean and replace vent before they use dryer again."

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Rogers, MN 55374

Matt

Job Details: 10/01/2021

"Customer complaint is, KNIFE MELTED IN HEAT ELEMENT STINKS BAD. Inspected and found the handle was melted onto the heating element. I was able to remove all of it and ran dishwasher through service diagnostic mode. Everything was working great and heating element turned on just fine. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model n/a

Near Hanover, MN 55341

Matt

Job Details: 10/01/2021

"Customer complaint is, FRONT FILTER STICKS OUT BENT & CLOTHES GET STUCK ON IT & THINKS NEEDS BELT. Inspected and found the font bulkhead was packed full of lent. . Customer approved work. Cleaned out bulkhead and blower wheel. Also reattached the vent in the back. Customer had another company just replace the belt. Tested dryer and its working great. Dryer is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Saint Michael, MN 55376

Matt

Job Details: 10/01/2021

"Customer complaint is, WONT START. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Saint Michael, MN 55376

Matt

Job Details: 10/01/2021

"Customer complaint is, FRIDGE & FREEZER- NOT COOLING/FREEZING- LCD NOT WORKING ON WATER DISPENSER- ALL OTHER LIGHTS WORK. Inspected and tested. Found the board has failed. Installed new board and tested. Refrigerator is now running and cooling. Refrigerator is now fixed. ; used 1 WR55X10942P (MAIN BOARD) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDR02FSSS3

Near Osseo, MN 55311

Seth

Job Details: 09/28/2021

I replaced the burnt hoard and repaired the wiring. I tested the dishwasher it is now fixed ; pckd up 1 WPW10084141 (Board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT50SAHZ0

Near Osseo, MN 55311

Seth

Job Details: 09/28/2021

Not cleaning or spraying water. Failed pump part is on order.; ordrd 1 W11084656 (Pump)

We serviced a

GE REFRIGERATOR

Model PFE28KSKDSS

Near Medina, MN 55340

Seth

Job Details: 09/28/2021

Loud noise then it stopped and temps rose in the FF section. I found the Evaporator fan had failed. I replaced the failed evaporator fan and tested the fridge. It is now fixed.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model KFIS20XVMS2

Near Loretto, MN 55357

Seth

Job Details: 09/28/2021

Not cooling. Failed control board. Parts on order.; ordrd 1 WPW10312695 (Board)

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FFFS5115PA0

Near Burnsville, MN 55337

Phil

Job Details: 09/28/2021

The washer will not drain. Ordered a new drain pump. The dryer is stacked on top. The customer will have it down so we can install the pump. (by FW)

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC3

Near Mound, MN 55364

Phil

Job Details: 09/28/2021

The DW is louder than normal while washing according to the customer. Ordered a new motor. (by FW)

We serviced a

LG WASHER FRONT LOA

Model n/a

Near Osseo, MN 55311

Phil

Job Details: 09/28/2021

Cust washed a book on accident.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3 01

Near Monticello, MN 55362

Matt

Job Details: 09/28/2021

"Customer complaint is, NOT DRYING. Inspected and tested. Found the thermal fuse has failed. Installed new thermal fuse and tested. Dryer is heating great and cycling between 200F and 125F. Dryer is now fixed. ; used 1 DC96-00887C (THERMAL FUSE) from stock"

We serviced a

GE REFRIGERATOR

Model PSS28KSHBCSS

Near Big Lake, MN 55309

Matt

Job Details: 09/28/2021

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617STT0

Near Plymouth, MN 55447

Phillip

Job Details: 09/28/2021

The customer said water leaks under the door and from the top of the control panel. They also said they have to push the power button really hard. I verified the issue. It never leaked for me. I did replace the bellow and power button assembly. I ran it and all tested good.

We serviced a

KENMORE WASHER TOP LOAD

Model 110.229221

Near Apple Valley, MN 55124

Delton

Job Details: 09/28/2021

"Washer wont drain, also agitator dogs are worn out. Found that the lid switch is bad. Ordering part and rescheduling.; ordrd 1 Wp3949238 (Lid switch) and 1 80040 (Dogs) and 1 Wp3362952 (Bleach cup)"

We serviced a

KENMORE REFRIGERATOR

Model 795.71053.010

Near Minneapolis, MN 55446

Phil

Job Details: 09/28/2021

The unit is leaking water onto the ground. The evap drain is plugged I suspect. (by FW)

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Eden Prairie, MN 55347

Phil

Job Details: 09/28/2021

The dishwasher does not seem to be heating the dishes. The customer ran it through test mode with me and reset the board. They started it on an express wash now and we will see what kind of results they get. (by FW)

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Minnetonka, MN 55345

Phillip

Job Details: 09/28/2021

The customer said the dishwasher leaked a couple times right underneath the door. I ran the dishwasher for a while and never leaked. The customer to tell me that he noticed after he was done water was sitting in the bottom. All the water drained out. There mustve been too much water in there and that caused it to leak at the bottom.

We serviced a

GE MICROWAVE

Model PEB1590DM2BB

Near Plymouth, MN 55442

Nate

Job Details: 09/28/2021

Continually buzzes. Found a stuck relay. Unsoldered the relay but found we do not carry it. Ordered new smart board. Coming back Monday to install. ; ordrd 1 Wb27x25300 (Smart board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C4EYY02

Near Plymouth, MN 55446

Phil

Job Details: 09/28/2021

The icemaker is not making ice and it is also not dispensing ice. The ice door did not seem to be moving properly. I alos suspect that the wires in the door may be broken. (by FW)

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS107DWH7

Near Rogers, MN 55374

Phil

Job Details: 09/28/2021

The wall oven is not heating on bake and broil. Neither element gets warm. (by FW)

We serviced a

LG DISHWASHER

Model LDF7932ST

Near Eden Prairie, MN 55344

Phillip

Job Details: 09/28/2021

The customer said the dishwasher will not power on some of the buttons arent working and at the end of the cycle water is left inside. When I tried the power button it did not respond. I unplugged and plugged it back in and now everything is working I ran it several times on a test cycle and rinse cycle and everythings working drains good.

We serviced a

Fisher Paykel DISHWASHER

Model DD24DCX7

Near Eagan, MN 55123

Phil

Job Details: 09/28/2021

"The dishwasher ran great for them 4 times and failed 1 time. The one time it failed, it did not have any water in it. I suspect the valve or main board is failing. (by FW)"

We serviced a

KENMORE REFRIGERATOR

Model 795.78092.901

Near Eden Prairie, MN 55346

Phil

Job Details: 09/28/2021

The lights in the fresh food do not work. The lights will work if the customer holds the switch in the right position. (by FW)

We serviced a

GE REFRIGERATOR

Model ZISB420DMC

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/28/2021

Today its cooling better than it has for a week. The center mullion strip and the lines on the compressor are very hot. I found the condenser fan blade has slipped back and mag be getting stuck and not moving the air efficiently as it should. Im ordering the fan blade. ; ordrd 1 WR60X24484 (Fan blade)

We serviced a

GE REFRIGERATOR

Model DSS25KSRESS

Near Eden Prairie, MN 55346

Phillip

Job Details: 09/28/2021

The fresh food and freezer section not cooling well. The evaporator fan was sporadically not working and the ice maker was not working. The main board was causing the issue. I replaced the main board. Everything is working and the ice maker started to work. ; used 1 WR55X10942P (MAIN BOARD) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Minneapolis, MN 55420

Delton

Job Details: 09/28/2021

"Found that heater is open. Replaced heater, tested and dishwasher is heating and working good. I suggested to use finish dishwasher cleaner to clean out inside of mold and grease build up.; used 1 W10518394 (HEATER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model LGBD2435NB0A

Near Wayzata, MN 55391

Phillip

Job Details: 09/28/2021

The dishwasher was not filling with water. I found the water valve under the sink was closed. I turned it on and the dishwasher filled and started to wash. I let the dishwasher run the cycle.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER7646EQ2

Near Eagan, MN 55121

Delton

Job Details: 09/28/2021

"Exact same issue is happening. Vent disconnected inside dryer heat is about 200 degrees when dryer vent is attached it goes to about 230 degrees. Customer said towel took 2 cycles and was still damp. I felt the towel and seemed dry to me but she said it was very slightly damp. Customer said she had someone come out and clean the vent. The dishwasher was not filling with water. I found the water valve under the sink was closed. I turned it on and the dishwasher filled and started to wash. I let the dishwasher run the cycle.The dishwasher was not filling with water. I found the water valve under the sink was closed. I turned it on and the dishwasher filled and started to wash. I let the dishwasher run the cycle."

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ0WW

Near Saint Paul, MN 55123

Delton

Job Details: 09/28/2021

"Found that drain pump was locked up. Took off pump and found there was sand stuck inside. Cleaned out pump, tested and washer now drains and is working good.I informed customer that if problem continues drain pump may need to be replaced."

We serviced a

GE DISHWASHER

Model PDT720SSH6SS

Near Plymouth, MN 55446

Phillip

Job Details: 09/28/2021

The wash motor is not coming on. I got 120 out of the board to the wash motor but the motor doesnt even hum. The motor has no continuity. I found that there is a new wash motor kit. Im ordering the new motor. ; ordrd 1 WD49X23781 (Wash motor)

We serviced a

GE DISHWASHER

Model GDT580SSF0SS

Near Minneapolis, MN 55441

Nate

Job Details: 09/28/2021

"Leaking. Found cracks in a couple spray arms. Installed new ones. Wasnt heating. Found a bad flood-sensor. Replaced that, reset high limit thermostat. Board tested good. Still leaking, gasket around door is bad too. ; ordrd 1 WD08X22095 (Door seal) and 1 WD22X26622 (Middle spray arm)"

We serviced a

LG DISHWASHER

Model LDS5811ST/02

Near Minneapolis, MN 55410

Nate

Job Details: 09/28/2021

"Not heating, not circulating, cleaned off pump motor after taking apart and it sounds horrible now. It runs but not well. Replaced broken hinge cable. Ordered new heat element, will test that when I come back before installing. If it tests good, Ill install the control board DW ordered. Please schedule for later in day, 2 or 3 if possible. ; used 1 4933DD3001B (HINGE CABLE) from stock, ordrd 1 5301DD1001G (Heater) and 1 4681ED1004B (Pump motor) and 1 5911ED3003A (Impeller)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW2

Near Minneapolis, MN 55419

Nate

Job Details: 09/28/2021

"Leaking oil and water, shaking when in spin. Has a bad gearcase. Quoted customer for new one, they are going to forego the repair."

We serviced a

LG REFRIGERATOR

Model LMXC23796S/00

Near Minneapolis, MN 55419

Nate

Job Details: 09/28/2021

"Refrigerator doesnt make ice. There is no water coming to the fridge. Disconnected the water line, turned the saddle valve clockwise and counterclockwise about 20 times, now there is good strong pressure to fridge and I confirmed that the dispenser dispenses water at a good flow. Recommend eventually replacing saddle valve to permanently fix this issue. Fridge itself runs great."

We serviced a

KENMORE DISHWASHER

Model 665.13252K113

Near Minneapolis, MN 55409

Nate

Job Details: 09/28/2021

"Not running consistently. Replaced sump assembly, motor and diverter. All came as one unit. Runs great now."

We serviced a

GE DRYER- ELECTRIC

Model GFDR480EF1WW

Near Big Lake, MN 55309

Matt

Job Details: 09/28/2021

"Customer complaint is, HAS POWER BUT WON'T START, JUST BUZZES. Inspected and tested. Found the board is fried. Needs a new board. Installed new board and tested. Dryer is working great. Dryer is now fixed."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5300SQ0

Near Big Lake, MN 55309

Matt

Job Details: 09/28/2021

"Customer complaint is, when turning on Cold water cycle it just drips out. Inspected and tested. Found the inlet filter was plugged. Cleaned out filter and tested. Water is coming in great. Washer is now fixed."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE540H0ES0

Near Big Lake, MN 55309

Matt

Job Details: 09/28/2021

"Customer complaint is, LONG TIME TO PREHEAT AND WON'T STAY AT SET TEMP. Inspected and tested. Found the bake element has failed and is burnt out. Installed new bake element and tested. Oven is heating great. Oven is now fixed."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9400SU01

Near Big Lake, MN 55309

Matt

Job Details: 09/28/2021

"Customer complaint is, DOOR BOOT HAS BIG CHUNK OUT OF IT AND SEAL IN DOOR IS LEAKING AS WELL. Inspected and found the door boot is missing a chunk out of it. Installed new door boot and tested. Washer is now fixed."

We serviced a

WHIRLPOOL STACKED DRYER

Model LTG6234DQ2

Near Big Lake, MN 55309

Matt

Job Details: 09/28/2021

"Customer complaint is, NOT DRYING ON ONE CYCLE AT ALL THINKS ITS HEATING ELEMENT. Customer did not have the vent cleaned sense I was here last. I inspected and tested dryer. Dryer is heating great, but airflow is bad. Just like last time the heat is cycling great with the vent disconnected, and with it connected its cycling to hot. The vent is still the issue. I replaced the coils anyway. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.532193

Near Rogers, MN 55374

Matt

Job Details: 09/28/2021

"Customer complaint is, Ice maker is not working. Inspected and tested. Found the freezer temperature was only 18F. Took apart and inspected evaporator. Its a ball of ice at the beginning and then the rest of the evaporator has no frost. The sealed system has failed."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9400SU0

Near Albertville, MN 55301

Matt

Job Details: 09/28/2021

"Customer complaint is, DOOR SEAL IS VERY LOOSE AND STRETCHED AND WORRIED ABOUT IT LEAKING. Inspected and found the door boot is stretched out and not sealing properly. Needs a new door boot. Part on order. ; ordrd 1 WP8182119 (Door boot)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Champlin, MN 55316

Seth

Job Details: 09/28/2021

Customer complains that the freezer frosts up with condensation. They manually defrost it and it just continues to come back. On arrival and inspection I found all of the elements of the automatic the process of work great the control board doesnt seem to be kicking off the automatic defrost process cycle outside of test mode. I inspected the liner of the freezer and found that had multiple cracks leading to a moisture leakage into the cavity as well. The freezer liner is not a covert item on their warranty.; schdld next appmnt for 10/7 THU !

We serviced a

KENMORE FREEZER

Model 25328432809

Near Maple Grove, MN 55369

Seth

Job Details: 09/28/2021

Defrost drain blocked lower vent was not cooling. I defrosted the drain and watched the frost pattern it looked great. The freezer is working as designed. Note unit is in the garage not warranty over temps drop it does not have a cold weather kit.

We serviced a

FRIGIDAIRE DRYER- GAS

Model PGQ6000ES4

Near Maple Grove, MN 55369

Seth

Job Details: 09/28/2021

"Blower failure causing loud noise. Motor would not separate I installed blower assy and motor. The dryer is now fixed; used 1 131775600 (BLOWER ASSEMBLY), and 1 131560100 (MOTOR) from stock"

We serviced a

GE DISHWASHER

Model GSD5320D00BB

Near Maple Grove, MN 55369

Seth

Job Details: 09/28/2021

Customers complaint with the dishwasher is its not draining. Upon arrival an inspection I found the pinion seal had deteriorated as well as I found a blockage at the drain under the sink. I remove the blockage and cleaned out the sump assembly. Do you need drains but it still needs a pinion seal assembly. The part is on order; pckd up 1 WD24X10018 (Pinion and seal assy)

We serviced a

Fisher Paykel DISHWASHER

Model DD24DCX7

Near Eagan, MN 55123

Phil

Job Details: 09/27/2021

The customer said it always shuts off at 1:24 left in the cycle. It ran perfect for us and got passed 1:24. I will follow up with him tomorrow. (by FW)

We serviced a

AMANA REFRIGERATOR

Model BX22RW

Near Apple Valley, MN 55124

Phil

Job Details: 09/27/2021

The freezer seal is really deformed. Ordered new one. (by FW)

We serviced a

LG DRYER- GAS

Model DLGX8101V

Near Minnetrista, MN 55359

Phillip

Job Details: 09/27/2021

After troubleshooting for a while I found that the igniter with sporadically failing. I replaced igniter in the dryer is working good. ; used 1 DC035 (IGNITER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QDW05

Near Excelsior, MN 55331

Phillip

Job Details: 09/27/2021

I replaced the power switch. It turned right on and all is working great.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7000DW4

Near Saint Michael, MN 55376

Matt

Job Details: 09/27/2021

"Customer complaint is, EC LF- LOW FLOW- HOSES LOOK OK- NOW STOPPED WORKING- BUT HAS POWER- NO WATER GOES IN. Inspected and tested. Found the water inlet valve has failed. Quoted customer to install new valve. Customer approved repairs. Installed new water inlet valve and tested. Washer is working great. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF386PXGQ2

Near Rogers, MN 55374

Matt

Job Details: 09/27/2021

"Customer complaint is, buttons are damaged and may need replacing. Inspected and tested. The overlay is cracked on a few of the buttons, but all the buttons respond and work great to touch. Nothing is failed here so its not covered. Range is operating normal."

We serviced a

BOSCH DISHWASHER

Model SHX68E05UC/32

Near Osseo, MN 55311

Phil

Job Details: 09/27/2021

This unit gets the E15 error code every couple of months. It is working right now. They are going to use it for a bit and see if they can reproduce the code. (by FW)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB520RHS0

Near Champlin, MN 55316

Matt

Job Details: 09/27/2021

"Customer complaint is, LEAKING. Inspected and found the valve was cracked and leaking underneath. Also the bottom door seal and side shields were falling apart. Quoted customer to install new water valve, bottom door seal and side shields. Customer approved repairs. Installed new valve, bottom door gasket and side shields. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 154637401 (VALVE), 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOD51EC7AS04

Near Eagan, MN 55122

Phil

Job Details: 09/27/2021

The unit is dead. Ordered new fuse for control board and upper cooling fan. (by FW)

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FFLE3911QW0

Near Rogers, MN 55374

Matt

Job Details: 09/27/2021

"Customer complaint is, NOT SPINNING. Inspected and tested. Found the pressure sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new sensor and tested. Washer is still just running the drain pump off and on and doesnt do anything else. Its got to be one of the boards, but I cant get it into test mode to test any further. Quoted customer $585. to install both boards and if it only needs one than about $200. Less. Customer declined repairs for now and is going to look into replacing it. She will call us back if she changes her mind. Part numbers are 5304511966 and 808653801 if she calls and wants to do the repairs. I removed the pressure sensor and put the old one back in."

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5000EW/A3

Near St. Louis Park, MN 55416

Nate

Job Details: 09/27/2021

"Customer said that the dryer is making a thumping sound. After looking at it, determined that it is the seam in the drum that they hear, and its loud because its 10 feet from their living room. ; O-emld tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM3700HVA/01

Near Saint Paul, MN 55104

Nate

Job Details: 09/27/2021

"Clunking when it runs after they washed pillows. Cover on control board had come off. Resecured it, ran through test mode, runs great now."

We serviced a

FRIGIDAIRE STACKED DRYER

Model FAQE7011KW0

Near Minneapolis, MN 55404

Nate

Job Details: 09/27/2021

"Latch not latching. Replaced latch, didnt charge, latch was from old kit that only had one latch left.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 279570 (LATCH KIT) from stock"

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG320M0BW2

Near Rogers, MN 55374

Matt

Job Details: 09/27/2021

"Customer complaint is, GASKET AROUND OVEN DOOR BROKE & UNIT STOPPED HEATING MIDWAY THROUGH A PIZZA. WON'T GO PAST 190. Inspected and tested. Found the ignitor has failed. Also the door gasket is ripped and falling off. I installed new ignitor and tested. Oven is heating great. Gasket is on order. Installed new door gasket. Range is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Albertville, MN 55301

Matt

Job Details: 09/27/2021

"Customer complaint is, NOT WASHING, NOT SURE IF WATER IS GOING INTO UNIT. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model NOTAVAILABLE

Near Minneapolis, MN 55444

Seth

Job Details: 09/27/2021

"Commercial stand up freezer, The freezer was not cooling well it was at 45? when I arrived. I pulled the evaporator cover and tested the sealed system it would not frost more than 3 inches off the first coil. Failed sealed system.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FMS01

Near Eden Prairie, MN 55347

Phillip

Job Details: 09/27/2021

I replaced the main control and relocated it to the new spot per the instructions. Its working good now and no beeping.

We serviced a

GE REFRIGERATOR

Model GSE25HSHBHSS

Near Minnetonka, MN 55345

Phillip

Job Details: 09/27/2021

Evaporator fan is not circulating air. I found that the rear main control board is bad and not turning on the fan. I have to order the main control board.; ordrd 1 WR55X24347 (Control board)

We serviced a

GE STACKED WASHER

Model GFWN1100D0WW

Near Plymouth, MN 55446

Phillip

Job Details: 09/27/2021

I replaced the door gasket. Ran a short cycle and there was no leaks.

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/01

Near Corcoran, MN 55340

Phillip

Job Details: 09/27/2021

The customer said the dishwasher would not drain well and they get the e24 code. I found a shell in the drain hose. I removed the blockage and it drains good foe me. I tried it 3 times.

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA00

Near Otsego, MN 55301

Matt

Job Details: 09/27/2021

"Customer complaint is, LEAKING INTO TRAY UNDERNEATH. Inspected and tested. Found the water valve is cracked and leaking. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Dishwasher is now fixed."

We serviced a

FRIGIDAIRE STACKED WASHER

Model MISSING

Near Minneapolis, MN 55404

Nate

Job Details: 09/27/2021

"Not draining. Drain line to pump was packed full of socks and other debris. Cleaned out, reset pressure sensor, drains and runs great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Minneapolis, MN 55419

Nate

Job Details: 09/27/2021

"The dishwasher fills with water, then hums and clicks and pops breaker. Found a bad sump motor. Quoted owners for new sump assembly and seal, they are getting a new dishwasher."

We serviced a

LG WASHER FRONT LOA

Model WM3570HWA

Near Edina, MN 55410

Nate

Job Details: 09/27/2021

"Not draining. Found a bad drain pump. Replaced pump, runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

GE WASHER TOP LOAD

Model GTWN2800D1WW

Near Minneapolis, MN 55410

Nate

Job Details: 09/27/2021

"Customer said its not agitating well. Checked the mode shifter, motor and motor control board. No error codes, on a light wash it agitates well. No issues. Runs well."