Service History 124 - Omega Force Appliance Repair

We serviced a

GE MICROWAVE

Model JVM1650SB004

Near Eden Prairie, MN 55347

Adam

Job Details: 01/08/2024

"Install new magnetron from last diagnosis. Once it was installed, tested before reassembling. It was working properly reassembled unit and then reinstalled. Once it was reinstalled, tested again multiple times make sure it was heating and working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Otsego, MN 55362

Matt

Job Details: 01/08/2024

"Customer complaint is, LEAK FROM THE FILTER IS GOING DOWN TO THE FREEZER. Inspected and tested. Found its leaking from a crack in the water reservoir tubing. Customer needs to unplug refrigerator and defrost the freezer after we repair the water leak because theres ice buildup in the freezer causing the drawer to not open and close right. I also advised customer to turn the water off to the refrigerator until we do the repair because its leaking when you use the dispenser or when the ice maker cycles. Installed new water reservoir tank and tested. No more leaks.

We serviced a

KENMORE WASHER

Model 110.20922990

Near Minneapolis, MN 55438

Adam

Job Details: 01/08/2024

Installed parts from last diagnosis. Once the transmission and agitator was installed tested on every cycle made sure its spun and drain. Good. Also agitated properly. Everything is working great again. Customer is happy with the way It works. also clean the entire outside of the unit for the customer making sure theres no grease on anything and lent or any kind of dirt.

We serviced a

GE REFRIGERATOR

Model GSS22SGRESS

Near Minneapolis, MN 55428

Phillip

Job Details: 01/08/2024

Both sides not cooling well but cooling some. I found the fridge display lights are out and the dispenser lights are flashing. The evaporator fan is trying to start but cant. The board has failed. I went to Sundberg and got the main board. I came back and replaced the main board. Its now working great. I advised the customer to give it the rest of the day to cool down.

We serviced a

GE RANGE

Model JGB735DP1BB

Near South Haven, MN 55382

Brandon

Job Details: 01/08/2024

"Customer stated the door was sprung. Found both hinges are bent. Will need new hinges for both sides. could not get the door on to check the door to see if that was bent. ; snapped 1 QuickPics, states that autho needed"

We serviced a

VENTAHOOD VENT HOOD

Model K250HSS2

Near Minneapolis, MN 55418

Ivan

Job Details: 01/08/2024

"The vent is working fine, but the customer has reported that the switch is no longer functioning. Upon inspection, I observed that the switch is mechanically inoperative. Kindly provide a quote for the necessary parts to facilitate the repair. Thank you.; saved tckt"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Osseo, MN 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, FREEZING ON THE BOTTOM, THE BACK IS COVERED IN ICE. Inspected and tested. Customer had refrigerator unplugged and defrosted when I got here. I tried removing the FF evaporator cover and its still frozen behind and the foam broke taking it apart. The defrost drain is plugged. I defrosted evaporator and cleaned out drain and installed new drain kit. Tested and the heater is not coming on. The bimetal has failed. The bimetal is NLA part number WR02X12592. Can someone find this bimetal and reschedule the customer please. I did not install the evaporator cover yet, just in case we cant find the bimetal. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model 1

Near Saint Paul, MN 55104

Ivan

Job Details: 01/08/2024

"The system is not cooling adequately; the compressor runs intermittently and produces heavy noises. Error codes 304 and 300 have been identified. A complete replacement of the compressor and seal is necessary.Please provide a quote for customer if will like to move forward with repair . List of errors related to the sealed system:0300 (300-399) 0301: N/A (Not Applicable)0302: N/A0303: Freezer temperature exceeds > 55?F.0304: Fresh Food temperature exceeds > 25?F.0305: N/A0306: N/A0307: N/ATo address the cooling issue, it is imperative to install a new compressor and seal. If you require any further information or clarification, please feel free to ask.; saved tckt"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KB3

Near Chaska, MN 55318

Adam

Job Details: 01/08/2024

Customer complaint is not making ice. Last visit I cycled the icemaker never got water and turned on the water valve and got water this time it never went through harvest still had the same ice/water from when I test ran it last time. Unit just wont cycle through. Will need new icemaker ordered and rescheduled customer.; used 1 5303918493 (I/M ASSY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Elk River, MN 55330

Matt

Job Details: 01/08/2024

"Customer complaint is, WONT START THE LIGHTS ARE ON.. SHE DOES NOT THINK THE DOOR IS LATCHING. Inspected and tested. Found the door strike is bent down preventing the door from shutting and latching. I bent it up and now its working, but its still bent and not lining up quite right. I called and texted Wil for authorization, but havent heard back if he wants me to order the new door strike. Wil texted me to order the part and go ahead with the repair. Installed new door latch strike and tested. Dishwasher is working great. Dishwasher is now fixed. Please bill customer. ; saved tckt"

We serviced a

BEKO REFRIGERATOR

Model BFFD362288

Near Minneapolis, MN 55410

Nate

Job Details: 01/08/2024

"Wrong part sent. Need to get correct part sent. They leave Wednesday at noon. Hope to be able to overnight it and be back before then. ; saved tckt , states that autho needed"

We serviced a

LG DRYER

Model DLE7100W

Near Minneapolis, MN 55412

Phillip

Job Details: 01/08/2024

"The customer complaint is the dryer starts but does not tumble. I tried the dryer and the motor hums when it tries to tumble. I tried to spin the drum by hand but it wont spin. I took the dryer front off and removed the drum. I found the dryer drum has a crack in it and a pair of underwear was stuck in the drum. That was bound up around the left rear roller. I got it spin but the drum has a crack. I advised the customer to not use it. It will need the drum, the belt and rollers supports. ; ordrng 1 4400EL2001F (Belt) and 1 3045EL1002P (Drum) and 2 AGM75510755 (Drum roller support)s"

We serviced a

FISHER PAYKEL++ DRYER

Model DG7027P1US0

Near Saint Michael, MN 55376

Phillip

Job Details: 01/08/2024

The complaint is when you shut the dryer door the motor starts on its own. The does heat. Theres also a loud screeching sound when it runs. I removed the main board and inspected the back of it. I did not see anything burnt. I put the board back in and now the dryer works good. The drum does not spin when the door is shut. If I press start then it spins. The motor relay on the board was stuck. The board will need to be replaced. I tried to isolate the noise but I could not. I think its either from the motor or the idler. It sounds more like an idler drag sound than a motor. I was unable to get parts to pull up. Please look up the main board control and the idler and give the customer an estimate. ; saved tckt

We serviced a

GE WASHER

Model GFW650SPN3SN

Near St. Cloud, MN 56301

Brandon

Job Details: 01/05/2024

Customer states the unit would not power on.Checked and found unit had power. Replaced the part that was provided. Cycled and tested unit. The unit is now working

We serviced a

LG WASHER

Model WM3500CW

Near Plymouth, MN 55446

Adam

Job Details: 01/05/2024

Installed part from last diagnosis. Once part was installed tested multiple times for leaks. No leaks for present. Unit is working properly now.

We serviced a

GE DISHWASHER

Model PDTZ15SMN4ES

Near St. Cloud, MN 56304

Brandon

Job Details: 01/05/2024

Customer stated the heater was not working.Removed the unit cycled and tested found no power going to heat element. Installed supplied parts. Cycled and tested now the unit is heating. Put unit back in its spot

We serviced a

LG MICROWAVE

Model LMV1831SS/00

Near Minneapolis, MN 55448

Phillip

Job Details: 01/05/2024

The numbers on the display go crazy and flash. I verified the issues and replaced the whole control assembly. I tested and the new one works good.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Minneapolis, MN 55441

Adam

Job Details: 01/05/2024

Customer is complained as top rack not washing properly. Inspected upper spray arm that looks like its good its connecting good ran unit and found that the water pressure sounded really low with the motor so I ran unit and it doesnt have much water pressure and isnt moving the top spray arms. Removed filter and then removed chopper cover. Once chopper cover was removed was able to find the chopper all gummed up. cleared it reassembled unit sounds a lot better.

We serviced a

BOSCH DISHWASHER

Model SHE53C85N/01

Near Big Lake, MN 55309

Brandon

Job Details: 01/05/2024

customer showed me the upper rack was hitting the top sprayer. Was able to adjust the top sprayer so it was not hitting the top rack.

We serviced a

WHIRLPOOL DISHWASHER

Model IUD8500BX1

Near Minneapolis, MN 55411

Adam

Job Details: 01/05/2024

Installed part from last diagnosis. Once installed tested for 15. Minutes no leaks and working properly

We serviced a

GE RANGE

Model JB65YKCFS

Near Monticello, MN 55362

Brandon

Job Details: 01/05/2024

"Customer stated the oven take long time to preheat and never seems to get up to temperature Turned unit on waited 3 minutes could feel no heat coming from the lower bake element. Removed element and noticed one wire not hooked up, tested the element, tested good. Removed back cover, hooked element back up plugged in unit, turned unit on, tested voltage a the back of the element (ok) ran unit and the element worked. Waited and the unit got to 350 in 7 minutes."

We serviced a

GE REFRIGERATOR

Model GFE28GMKJES

Near Maple Grove, MN 55311

Nate

Job Details: 01/05/2024

"The fresh food fan was running super loud. Found ice built up around it, and the insulation around it and around the lower evaporator panel was all saturated. Replaced entire assembly which includes fans. Now its nice and quiet and sealed better too around the ff evap fan."

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Eden Prairie, MN 55347

Adam

Job Details: 01/05/2024

Installed part from last diagnosis. once the drain pump was installed tested multiple times make sure it didnt have Any leaks and was draining properly. Unit is working correctly now.

We serviced a

SAMSUNG DISHWASHER

Model DW80T9950UG

Near Kimball, MN 55353

Brandon

Job Details: 01/05/2024

"Customer stated they were getting a 5C error code.Ran unit for 4 minutes and drained, when the unit drained it sounded like it was pumping debris out. Filled unit and drained several more times. Never got unit to code. The customer has been pre cleaning dishes and running the 60 minutes cycled. Customer also do know when the last time the unit was ran on a cleaning cycle. Customer will now run regular cycle and clean the unit"

We serviced a

LG REFRIGERATOR

Model LMXS30776D/02

Near Arden Hills, MN 55112

Phillip

Job Details: 01/05/2024

The whole unit stopped cooling because the compressor had failed. Today I replaced the compressor and filter drier. I leaked checked with nitrogen and then purged the system. I pulled a deep vacuum for 15 minutes. I updated the main board. I recharged and verified pressures are good and its cooling. I advised them to wait 6 hours for it to be cold.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Minneapolis, MN 55412

Phillip

Job Details: 01/05/2024

The oven would not bake or broil. The broil is underneath so it uses the bake burner. I started the oven and the ignitor does not glow. I did get 120 volts to the ignitor. It needs the ignitor. I quoted for the repair then replaced the ignitor. The oven now bakes.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Apple Valley, MN 55124

Nate

Job Details: 01/05/2024

"Sometimes the compressor runs loud and it has trouble cooling. It was 35 and 0 when I got here. Replaced back panel though, which includes new evaporator fan. Also recommended pulling fridge out another inch to give it proper clearance behind so it doesnt overwork the compressor."

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU0

Near Medina, MN 55340

Matt

Job Details: 01/05/2024

"Customer complaint is, DRUM DOESNT SPIN. Inspected and tested. Found the idler pulley had wore through and fallen off. Installed new idler pulley and vacuumed out bulkhead. Tested and dryer is working great. Dryer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model Et20nkxan00

Near Loretto, MN 55357

Matt

Job Details: 01/05/2024

"Customer complaint is, NOISY. Customer said its coming from the evaporator fan. Inspected and tested. Everything was off when I got here. I turned the compressor on and the evaporator fan started loud, but then sounded normal. I removed the evaporator cover and everything looked good. Customer approved repair. Installed new evaporator fan motor kit and tested. Fan sounds great. Refrigerator is now fixed."

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV1645TS

Near Lakeville, MN 55044

Nate

Job Details: 01/05/2024

"Microwave dead. Found a blown fuse and a bad micro switch. Also the switch assembly was a bit worn down. Replaced assembly, along with the switches and fuse.

We serviced a

LG MICROWAVE

Model LMV2031BD

Near Maplewood, MN 55119

Ivan

Job Details: 01/05/2024

"The microwave was not turning on at all, and upon investigation, I discovered that both the fuse and thermostat were shorted. After replacing both units, the microwave now works perfectly with no issues."

We serviced a

GE COOKTOP++

Model JGP336WEV3WW

Near Saint Paul, MN 55102

Ivan

Job Details: 01/05/2024

"The customer complained about smelling gas coming from the cooktop. I conducted a thorough inspection but did not find any issues or leaks. I tested the main lines for gas leaks using soap and also cleaned up the burners, ensuring everything was secure with no apparent issues.It is possible that the gas smell may have resulted from the pilot light not being in the right location or from turning on the gas before igniting the burners. I explained to the customer that if they pass the spark function for a few minutes without igniting the burners, gas might escape. I emphasized the importance of putting the pilot light in the correct location before turning on the gas to avoid gas leakage.I advised the customer to be careful in the future and to ensure proper ignition to prevent any gas release."

We serviced a

ZLINE++ RANGE

Model RA48

Near Edina, MN 55435

Nate

Job Details: 01/05/2024

Replaced bad spark igniter and igniter. All burners ignite great now.

We serviced a

LG REFRIGERATOR

Model LRSXC2306S/00

Near Roseville, MN 55113

Ivan

Job Details: 01/05/2024

"The customer complained that the ice maker was not producing enough ice. During my visit, I observed that the water pressure for the dispenser was notably weak. I conducted a test on the main water supply, confirming that the water pressure was indeed good and strong. After reconnecting everything, the water dispenser now has satisfactory pressure.However, the customer insisted on replacing the water valve, expressing a desire to avoid potential issues in the future. She approved the estimate, so please proceed to order the necessary part. The part number for the water valve is AJU75632518.; saved tckt"

We serviced a

GE RANGE

Model JGB660EP1ES

Near Maple Grove, MN 55369

Matt

Job Details: 01/05/2024

"Customer complaint is, COOKTOP IS OK, OVEN DOES NOT WORK. SHUTS OFF AFTER 10 MINUTES. Customer said it randomly shuts off on its own and the buttons become unresponsive at times. I found a service bulletin for this exact problem. Moisture is getting on the board causing it to be erratic or unresponsive. They have a piece of insulation to install underneath the board. Quoted customer $287. to install insulation. Customer approved repair. Part on order. ; ordrng 1 WB35X46208 (Insulation)"

We serviced a

BOSCH REFRIGERATOR

Model B26FT50SNS/01

Near Plymouth, MN 55446

Nate

Job Details: 01/05/2024

"Please find the part number for the main pcb, because pcb isnt sending voltage to heater in freezer on left side. Can not find the part number. Can someone please find that main pcb thats on the back of the fridge and call customer to let them know what board would cost? I told them no labor. Only cost of board (bb). I steamed off evaporated so it can cool again. Also, see attached note. We will need to send appointment and 2 hour window to his son, number is attached. ; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER

Model WF210ANW XAA

Near Shakopee, MN 55379

Adam

Job Details: 01/05/2024

Unit is not draining checked filter that is all cleared. The propeller itself is damaged. Removed drain pump to see if I could get a LG drain pump that would fit does not fit. Will need Samsung drain pump.; saved tckt

We serviced a

GE RANGE

Model JB640SR5SS

Near Maple Grove, MN 55369

Matt

Job Details: 01/05/2024

"Customer complaint is, 2 BURNERS WONT TURN OFF AT FIRST, TOP OF CONVECTION IS COMING OFF. Inspected and tested. The burner on light is on all the time. I turned on all the burners and they came on. The front left burner I cant get to shut off and had to unplug range. The front left burner switch has failed. Also one of the other switches has failed and thats why the light is staying on. Im ordering all 4 burner switches. Also the coating on the left burners is discolored. Can you see if the cooktop is covered part number WB62T10621 and reschedule with the customer. The burner switches are ordered. ; ordrd 2 WB24T10145 (Burner switches)s and 1 WB24T10146 (Burner switch) and 1 WB24T10058 (Burner switch)"

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FFLB3900UW1

Near Minneapolis, MN 55406

Ivan

Job Details: 01/05/2024

"The machine is experiencing intermittent issues with multiple error codes: E52, E53, and E54. These errors are related to both the main board and the motor. Additionally, there is an observed noise emanating from the motor unit during the spring test. Currently, the machine can operate, but it struggles with heavy loads. I attempted to resolve the problem by resetting the unit, allowing it to function temporarily. However, the intermittent issues persist.PARTS NEEDED FOR REPAIR : Electronic Control Board: 137469101Drive Motor: 137326000; saved tckt"

We serviced a

KENMORE RANGE

Model 790.97503000

Near Blaine, MN 55449

Phillip

Job Details: 01/05/2024

"The lower oven takes more than 35 minutes to preheat. Once it preheats it will bake just fine. I tested and verified the bake and broil elements are good. I found the convection element is bad. The convection element comes on during preheat to help heat the oven faster. It needs the convection element. I can find the picture of it on the parts diagram but the number wont come up. I typed the number 161 and selected diagram but it would not pull it up. I searched the word element, convection, heater and it would still not pull the heater up. Please try and find the heating element and contact the customer with a quote. The customer paid the $79 second appliance charge. ; snapped 2 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG2388AARS/XAA

Near New Brighton, MN 55112

Phillip

Job Details: 01/05/2024

The complaint is water drips continuously from the water dispenser tube and water and ice builds up under the crisper drawers. I found water is leaking from the fresh food defrost drain. He water valves is not seating all the way tight so water is able to leak through. The refrigerator needs a water valve and the drain kit. I quoted the customer for the repair and I will order the parts. The drain kit is coming from Dey and the water valve is coming from Sundberg. The customer wanted the 15th. ; ordrd 1 DA97-07695A (I/M VALVE - DOUBLE COIL) and 1 DA82-01415A (DRAIN KIT)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS3

Near Minneapolis, MN 55407

Nate

Job Details: 01/05/2024

Not cleaning great. Found that the main pcb is not sending voltage to the heater. Quoted for heater. Also leaked recently but I couldnt find a leak. 8 years old. Coming back Monday to install new board. ; ordrd 1 W10909703 (Control board)

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Eagan, MN 55123

Nate

Job Details: 01/05/2024

"Starts and then gives PC error. I replaced both the diverter motor assembly, the main PCB and also fixed a small leak underneath and dried it out around the float assembly. Still giving error and 7c error. Did tech support with RJ, we need to get authorization for two parts. dd39-00013t and dd39-00013t. DW can you check for authorization?; O-emld tckt"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Buffalo, MN 55313

Matt

Job Details: 01/05/2024

"Customer complaint is, NOT WORKING. Inspected and tested. Found a F8E1 error which is a no fill/long fill error. Put washer into test mode and everything worked perfectly accept the cold water was just trickling in. I removed cold water hose and the filter is plugged solid and I couldnt get it out without breaking it. I removed the filter and hooked water back up and ran washer through a rinse and spin and it worked perfectly. Also washer has old black rubber hoses. Washer needs a new water valve part number W11210463 and fill hoses. Installed new water valve and fill hoses. Tested and washer is working great. Washer is now fixed. Please bill customer. ; used 1 HOSE5 (6FT-SSFH-2 WASHER HOSE) from stock, states that autho needed"

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Plymouth, MN 55442

Phillip

Job Details: 01/05/2024

"The issue is the dishwasher will randomly stop during cycles. It will shut off in different ways. Sometimes it will shut off and the display will be on and sometimes its off. Sometimes it has water in it and sometimes it drains then shuts off. Sometimes it will run for a short time and then shut off and play the tune that it finished. It never shows fault codes. I checked diagnostics and there are no fault codes. A couple times when I was running test the buttons on the panel stopped responding. I did find a service pointer related to a no power issue. In the pointer they describe several power off issues it can have. The 3 parts related to the pointer it will need are listed below. Please have those parts ordered. The wash motor was sent but not used. Control panel AGL75172632Door lock AGM76209501Main pcb AGM76429503; snapped 2 QuickPics, states that autho needed"

We serviced a

GE DISHWASHER

Model GSD3360K55SS

Near Eden Prairie, MN 55346

Adam

Job Details: 01/05/2024

"Customer complaint is unit will start just fine but will get stuck and timer will not move. Verified complaint started cycle and the timer gets stuck and will not move. You can hear the gears trying, but nothings happening will need new timer. Attached is a bluebook for new timer.; saved tckt"

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW8410SW02

Near Excelsior, MN 55331

Adam

Job Details: 01/05/2024

Customers complaint not washing giving a f01 and didnt drain. Also leaking out front On arrival no f01 code. Found a slow drain durning test mode cleaned out the filter. Now draining properly. Checked error f01 and f21. Cleared codes then started unit and got f01 and wouldnt started unplugged and did hard reset and now working. Went through all cycles no issue now. Its leaking out the front. It has a small tear. Will need main board for f01 code and door boot for F21Boot WPW10111435Board WPW10679602; saved tckt

We serviced a

LG DRYER

Model DLGX4271V

Near Maple Grove, MN 55311

Matt

Job Details: 01/04/2024

"Customer complaint is, SOUNDS LIKE DRUMMING WHEN RUNNING, SMELLS LIKE A HOT SMELL. Inspected and tested. Found the front right roller had seized up and theres a flat spot on the roller. Customer approved repairs. Installed both new front rollers and vacuumed out bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

BEKO DISHWASHER

Model DDS25842X

Near Minneapolis, MN 55403

Phillip

Job Details: 01/04/2024

The customer said she started the dishwasher at night and in the morning it was flashing the over flow error and the drain pump was on. I pulled the dishwasher out and removed both side panels. I found water in the bottom drip pan. I sucked the water out and then started the dishwasher. I let it run for 20 minutes. I let wash and drain. The dishwasher is not leaking at this time. I found the drain hose behind was kinked. I straighten the hose and pulled the rest of the slack through. The dishwasher drains really good.

We serviced a

ASKO++ WASHER STACKED++

Model W6424W

Near Minneapolis, MN 55405

Nate

Job Details: 01/04/2024

Replaced main pcb and power button. Works and runs great now.

We serviced a

SAMSUNG DRYER

Model DV45K6200GZ/A3

Near Saint Paul, MN 55104

Nate

Job Details: 01/04/2024

"Running loud. Found two work down rollers and a bad idler pully. Replaced both rollers and pully. All moving parts are good now. All components secure. Cleaned out dryer, oiled rollers, and cleaned out blower wheel which had a lot of lint.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near St. Cloud, MN 56304

Brandon

Job Details: 01/04/2024

"Returned with part, installed new line."

We serviced a

ASKO++ DISHWASHER

Model DFI663XXL

Near Long Lake, MN 55356

Adam

Job Details: 01/04/2024

Customer complaint is door is just following down when they open it and Tek is out of adjustment. Adjusted springs to as max as they can now the door shuts softer. It does have a panel on the outside. Customer is happy with the way the door opens and closes the reason why the thing came loose is they did strap it incorrectly reinstalled and now unit is working properly.

We serviced a

LG REFRIGERATOR

Model LMXS30776D/02

Near Minnetrista, MN 55375

Adam

Job Details: 01/04/2024

Installed part from last diagnosis. Once installed tested. Unit was in defrost. Heater is kicking on next put unit to cooling and the fans kicked on and started cooling. Unit is working properly now.

We serviced a

LG REFRIGERATOR

Model LFXC24726D/00

Near Chanhassen, MN 55317

Adam

Job Details: 01/04/2024

Tapped into the system and got static pressure of 45psi looks like just bad compressor and no leak. Removed the old compressor and filter. Installed compressor. Purged system. Installed one side of filter purged to make sure its flowing through both sides. Finished the dryer filter. Pressured to 200 held with blue bubbles for 5 minutes while I updated board. All good. Vacuumed unit down under 300 microns. Filled to factory recommendation. Let unit run while cleaning up. Unit is operating correctly

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near New Brighton, MN 55112

Nate

Job Details: 01/04/2024

Replaced bad sump and motor assembly. Works great now. Circulates and heats well.

We serviced a

WHIRLPOOL WASHER

Model DUETSPORT

Near Eden Prairie, MN 55347

Adam

Job Details: 01/04/2024

"Washer and dryer bolts have all the badging and serial number and and model number removed. Its a whirlpool duets. Customer complaint not draining has water in the tub. Put unit in a drain could hear the drain pump and then sound good and pump anything. Vacuumed out all the water. Remove filter and inspected filter was cleared. Removed drain pump and found the propeller shaft is completely broken. Quoted for replacement with truck stock drain pump installed pump and ran unit for 10 minutes then drained. unit is draining and running properly without leaks.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Maple Grove, MN 55311

Adam

Job Details: 01/04/2024

"Went to install part part is wrong. This has a dual icemaker. I got one for a single icemaker please resource part and update customer once we found the correct one.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, MN 55446

Phillip

Job Details: 01/04/2024

The ice maker is not working. I tested for fault codes and it had the e2 motor failure error. I ran the ice maker harvest test and the ice maker did not run. It needs the ice maker. I gave the customer a quote. I am ordering the part from Dey. ; schdld next appmnt for 1/9 TUE !

We serviced a

GE DRYER

Model DBXR463GD1CC

Near Maple Grove, MN 55369

Phillip

Job Details: 01/04/2024

The dryer sounds good and runs normal. The issue is the lint cover on the duct front is broken so clothes get snagged on the cover. The lint screen is cracked. Ordering the duct front and lint screen. ; ordrd 1 WE14X25080 (Duct front) and 1 WE18X25100 (Lint screen)

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Loretto, MN 55357

Matt

Job Details: 01/04/2024

"Customer complaint is, THERE ARE TWO BLINKING LIGHTS. Inspected and tested. The wash and rinse lights are blinking twice. I cleared error and washer will fill with both hot and cold water. I removed the hoses and the screens are clear and I have good water pressure from both. I called Techline and he said this is a no fill error and to replace the valve. The valve thats in there is blue and the one that was sent to me is yellow. He said I need to replace it with whatever color valve is in the washer. Ordering new blue valve. ; ordrd 1 202395P (Valve)"

We serviced a

GE REFRIGERATOR

Model GNE25JMKWFES

Near Elk River, MN 55330

Matt

Job Details: 01/04/2024

"Customer complaint is, THE WHOLE THING IS NOT COOLING. Customer said it was just clicking and not cooling so they unplugged it. Refrigerator was unplugged when I got here. I plugged it in and the compressor is just humming and clicking, but not turning on. After about the fourth time clicking it did turn on and started cooling. I unplugged and installed a new start relay with my jumper cord and compressor turned on the first time, but the second and third time it just hums and doesnt turn on. The compressor has failed. Refrigerator is only about a year and a half old. Customer would like a quote on replacing the compressor. I advised customer to call GE and see if theres an extended warranty on the sealed system. ; saved tckt"

We serviced a

BEKO RANGE

Model PRDF34550SS

Near Robbinsdale, MN 55422

Phillip

Job Details: 01/04/2024

The complaint is the oven does not bake properly and it seems to be 50 degrees too cold. I ran the oven and let heat. The bake and broil both come on. I called Beko and he advised the oven as it is off and should be replaced first. I had trouble getting back in because the back left foot is bent. Im ordering the oven sensor. ; ordrd 1 263410054 (TEMP SENSOR)

We serviced a

SUBZERO++ REFRIGERATOR

Model 632/02

Near Minneapolis, MN 55416

Phillip

Job Details: 01/04/2024

"The fresh food section is cooling fine the temp is 36. The freezer is not cooling at the top. I found the evaporator is frosting up but the cooling fan is not working. I verified Im getting 120 to the fan motor. I tested the fan and its open. It needs the freezer evaporator fan motor. Please get the part and contact the customer. ; snapped 3 QuickPics, states that autho needed"

We serviced a

ELECTROLUX DRYER STACKED++

Model EFDE317TIW1

Near Mendota Heights, MN 55120

Phillip

Job Details: 01/04/2024

The dryer was working fine for 3 weeks now gets the E92 communication error. Per the tech sheet it can be the user interface or the main control. Im ordering both and want both parts replaced. Please send Ivan back. Please order the parts and follow up with the customer. I marked pending so Ivan can go back. Control board 5304510360Panel 5304510358; states that autho needed

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS117TW01

Near Minneapolis, MN 55439

Phillip

Job Details: 01/04/2024

"The dryer will continue to run and run and sometimes does not heat. Today it all tested good. The timer is starting to fail. Timer D517557; snapped 1 QuickPics, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Mendota Heights, MN 55120

Nate

Job Details: 01/04/2024

Doesnt run. The control board isnt sending voltage (only 12 volts) to drain pump when its cancelled. Drain pump windows are 86 ohms which is per spec on tech sheet. Quoted for new main pcb. Coming back 1/11 to install. ; ordrd 1 W10866116 (Control board) and 1 WPW10554963 (Sump and motor)

We serviced a

LG WASHER

Model WM4000HWA.ABWEUUS

Near Monticello, MN 55362

Brandon

Job Details: 01/03/2024

Customer states the unit is noisy during operation. Ran unit on the diagnostics test. Customer said the noise was from the drum turning. After the test was done manually spun the drum he said that was the noise. Added a load of clothes and ran the unit. Found no noises other than the operation noise. The customer has this unit in a closet on the second floor and with a tiled floor. Most likely the customer is hearing the unit run from down stairs.

We serviced a

GE REFRIGERATOR

Model GFE26JYMFS

Near Big Lake, MN 55309

Brandon

Job Details: 01/03/2024

"Customer was getting no ice from the ice maker. Removed the ice bucket and found the ice bucket jammed at the top of the maker. Removes all the ice and cleaned out the bucket. Put bucket back in the maker, asked the customer to monitor the and check in 24 hr for ice."

We serviced a

SAMSUNG WASHER

Model WF45T6000AW/A5

Near Minneapolis, MN 55410

Nate

Job Details: 01/03/2024

"Replaced both water valves, since they were failing giving a 4C error. Ran it on a quick wash, doing hot and cold valves. Both work great now."

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Champlin, MN 55316

Phillip

Job Details: 01/03/2024

"The dryer makes a loud squeak noise and kind of takes longer to dry. I started the dryer and its loud, I tested the air flow and its good and its heating. The rear rollers have drag and the left one squeaks. It needs the rear rollers kit. We quoted the customer for the repair. We replaced the rear rollers and idler and belt. The dryer sounds good and heats good.

We serviced a

WHIRLPOOL DRYER

Model WGD88HEAW2

Near Minneapolis, MN 55446

Matt

Job Details: 01/03/2024

"Customer complaint is, TUMBLING SLOW MAYBE , NOT DRYING AS WELL THERE IS A HEAT.. SHE IS RUNNING LOADS TWICE TO DRY. Inspected and tested. Found the idler pulley is seized up, so the drum is struggling to turn. Also the belt is cracked. Customer approved repair. Installed new rebuild kit and vacuumed out bulkhead and inside of dryer. Tested and dryer is working great. Dryer is now fixed.

We serviced a

SAMSUNG WALL OVEN++

Model NQ70T5511DS/AA

Near Andover, MN 55304

Phillip

Job Details: 01/03/2024

The main board for the microwave was defective. Today I replaced the microwave control board. I tested the microwave for about 6 minutes. It was boiling water.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Lakeville, MN 55044

Nate

Job Details: 01/03/2024

Replaced waterlines and connectors. Cycled icemaker and dispensed water from water dispenser. No leaks now.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Inver Grove Heights, MN 55077

Nate

Job Details: 01/03/2024

"Dryer doesnt run. Found a lot of lint, a bad thermal cut out and afraid belt. Replaced belt and fuse, vacuumed out dryer.

We serviced a

AMANA DRYER

Model AED4675YQ1

Near Minneapolis, MN 55448

Phillip

Job Details: 01/03/2024

The dryer does not start or do anything. I verified its getting 240 volts. I pulled the fuse out and tested. I found the rear fuse is bad. I replaced the fuse and tested the dryer. The dryer heats and works good. The air flow is good. It could have been over loaded.

We serviced a

MAYTAG RANGE

Model MGR5751BDW

Near Saint Paul, MN 55104

Nate

Job Details: 01/03/2024

"They couldnt cancel a bake cycle so the gas company red tagged it. The overlay on the control was ripped and the cancel button wasnt making good contact with button on board. Button on control board is worn down a little. I quoted for new overlay and control assembly but its 20 years old so they just want to get hopefully another year out of it. I used tape to reinforce overlay, on the back side of it, and added extra tape onto the button on the board. Now the buttons respond much better. Front right burner didnt ignite great. I cleaned terminal and now it sparks well and ignites great.

We serviced a

GE REFRIGERATOR

Model GYE22KSHESS

Near Maple Grove, MN 55311

Matt

Job Details: 01/03/2024

"Customer complaint is, STILL HAS CONDENSATION ISSUES. Inspected and tested. FF compartment is 40F but customer had just removed a bunch of food. Theres condensation on some of the plastic and glass items in the fridge. I removed the evaporator cover and found its got a crack in it and the foam is water logged. Theres a service bulletin for moisture problems and it has you replace the duct tower with an updated part. Installed new FF evaporator cover and air duct tower. Refrigerator is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Maple Grove, MN 55311

Phillip

Job Details: 01/03/2024

The customer said the dishwasher fills with water but does not wash. I tested and verified the wash pump motor is getting power but does not work. I replaced the wash pump motor and reset the control. The new motor is working good.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Minneapolis, MN 55413

Nate

Job Details: 01/03/2024

"Taking a long time to pre heat, and also they have to set the temperature higher than the desired temp. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 350 within 10 minutes.

We serviced a

SPEED QUEEN DRYER

Model ADELRGS171TW01

Near Excelsior, MN 55331

Adam

Job Details: 01/03/2024

Making loud noise during cycle verify comp pitched squeak disassembled unit and found a bad idler removed idler and found one on truck. installed part reassembled tested. Unit is working great again

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Excelsior, MN 55331

Adam

Job Details: 01/03/2024

"Installed part from last diagnosis once the new fan assembly was installed- Reassembled tested again and unit is working properly.

We serviced a

MAYTAG WASHER

Model MVWC425BWO

Near Eden Prairie, MN 55346

Adam

Job Details: 01/03/2024

Customers complaint is washer not spinning clothing out. Put unit in spin. Right away heard and notice the basket not spinning and the hub sounds stripped. Disassembled unit and found the hub was completely stripped out and had nothing left to grab to the shaft with. Customer approved installed new part. Recalibrated and now unit is working properly.

We serviced a

LG WASHER

Model WT7300CW/01

Near Eden Prairie, MN 55344

Adam

Job Details: 01/03/2024

Tenants complaint is shacking and banging. Unit was way un level. Which right there will cause issue. Customer said from when they installed a year ago it was unbalanced and it's been getting worse and worse. Rebalanced unit. Tested unit is working properly.

We serviced a

SAMSUNG WASHER

Model WF438AAR XAA

Near Minneapolis, MN 55438

Adam

Job Details: 01/03/2024

"Customer service complaint is getting air cold for not draining. Filled unit with water, drained it drained really well went through test mode. Everythings working properly. Only thing I could notice was unit shaking more than usable and being louder. Sounds like a bad bearing in the front or spider bracket going out. Let it go all way through. Never got an error code. Im not able to find the issue at this time. The customer know if it happens again take a picture of the air code. Try it on a different cycle and see what happens."

We serviced a

KENMORE DRYER

Model 110.75132411

Near Minneapolis, MN 55438

Adam

Job Details: 01/03/2024

Cleaned vents from last diagnosis. Now getting 18 mph out side.

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/02

Near St. Cloud, MN 56303

Brandon

Job Details: 01/03/2024

"Customer stated the unit is not dispensing water, or ice. Checked the water dispenser and found only water dripping out. Checked the hoses on the top of the door(ok) checked the rear lines on the unit for kinks or damage (ok) removed the main water line and made sure there was water (ok) removed the line off of the valve and ran only a little water dripped out. Ordered new water valves ; ordrd 1 AJU73432816 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Clear Lake, MN 55319

Brandon

Job Details: 01/03/2024

Customer states the water dispenser is cutting in and out when dispensing water.Put unit in diagnostic mode. Tested the paddle switch (ok) removed top cover removed line at door and tested again (ok). Removed shelves and back covers tested power on the valve it is getting a constant 120volts. Quoted the customer a new valve. Customer approved ; ordrd 1 W11043013 (Valve)

We serviced a

BEKO REFRIGERATOR

Model BFFD362288

Near Minneapolis, MN 55410

Nate

Job Details: 01/03/2024

Inverter board getting 120 vac but compressor not running. Windings are all 6.7 ohms on compressor. Needs new inverter board. Ordered from Marcone. Customer paying the extra $30 for rush delivery so I can be back on Monday the 9th. Morning. Wife will know that Im coming some time in the morning. ; ordrd 1 5970511500 (Inverter board)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Otsego, MN 55362

Matt

Job Details: 01/03/2024

"Customer complaint is, LEAK FROM THE FILTER IS GOING DOWN TO THE FREEZER. Inspected and tested. Found its leaking from a crack in the water reservoir tubing. Needs a new reservoir. Part on order. Customer needs to unplug refrigerator and defrost the freezer after we repair the water leak because theres ice buildup in the freezer causing the drawer to not open and close right. I also advised customer to turn the water off to the refrigerator until we do the repair because its leaking when you use the dispenser or when the ice maker cycles. ; ordrd 1 W11168758 (Reservoir) and 1 W11390781 (Wire ties)"

We serviced a

GE DISHWASHER

Model GDF630PSM5SS

Near Maple Grove, MN 55369

Matt

Job Details: 01/03/2024

"Customer complaint is, FAILURE TO DRAIN CODE. Inspected and tested. Found the drain pump has failed. Also the drain hose has a black rubber extension. Quoted customer $385. to install new drain pump and extension hose. Customer approved repairs. Parts on order. I need 2 hours on my return trip. ; ordrng 1 WD19X25461 (PUMP ASSM - DRAIN) and 1 8269144A (AIR GAP PLASTIC)"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Anoka, MN 55303

Phillip

Job Details: 01/03/2024

"The kid does not always lock. The back right side of the lid is cracked so when the lid is closed it does not always lock. It will need a new lid assembly. W11256781 lid assembly ; snapped 2 QuickPics, states that autho needed"

We serviced a

GE DRYER

Model DBLR333EG6WW

Near Osseo, MN 55311

Matt

Job Details: 01/03/2024

"Customer complaint is, IT MAKES A WIERD SOUND WHILE ITS DRYING, SHAKES. Inspected and tested. Found the front bearing assembly is wore out and some of the glides are completely gone. Blue book is $353. to install new bearing kit. I called Steve and left a message, but never heard back. I installed the kit per Phil approval and left Steve another message saying I was going to install it. Installed bearing kit and vacuumed out bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed. Please bill customer. ; used 1 WE49X20697 (BEARING ARM - DRUM TOP FRONT W/FELTS) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.17533202

Near Minneapolis, MN 55413

Nate

Job Details: 01/03/2024

"Not draining due to a bad drain pump. Float assembly is leaking. Would need to fix the seal. Quoted for drain pump and seal repair. Emailed quote which is also reflected in attached ticket. Sent it to their authorization person, Maverick. He said they will let us know if they want to do the repair. This one would need two time slots. ; saved tckt , states that autho needed"

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Maple Grove, MN 55311

Matt

Job Details: 01/03/2024

"Customer complaint is, SQUEAKING BUT STILL DRYING AS NORMAL. Inspected and tested. Found the front bearing and glides are wore out and the bottom felt is ripping. Needs a new front bearing assembly and bottom felt seal. Parts on order. ; ordrd 1 WE3M55 (Front bearing assembly) and 1 WE04X24814 (Felt seal)"

We serviced a

LG REFRIGERATOR

Model LMXS30776D/02

Near Arden Hills, MN 55112

Phillip

Job Details: 01/03/2024

The unit stopped cooling very quickly. I verified the compressor had failed. I quoted for the repair and Im order a new compressor. The compressor has a 10 year warranty. ; ordrd 1 TCA38151706 (Compressor)

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US/AA 03

Near Minneapolis, MN 55424

Adam

Job Details: 01/03/2024

Customer is complaint is leaking out the front and going on the floor. Verified complained. Also pulled unit out just to check behind it. Make sure we wasnt getting any water. No water behind the unit or inside pan. Ran unit and instantly got a foam party going inside the unit got way too much sudsfound that the dispenser is leaking rinse aid and keeps on sudsing up that way quoted for a new dispenser and rescheduled; ordrng 1 DD59-01002A (DISPENSER - RINSE AID)

We serviced a

KENMORE WASHER

Model 110.20922990

Near Minneapolis, MN 55438

Adam

Job Details: 01/03/2024

Started repair ended up finding a broken bolt where the agitator was from a prior repair or temp to repair. Try to remove agitator. Still no luck will need new agitator as well. Ordered and rescheduled.; ordrd 1 WP8538246 (Agitator)

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A3

Near St. Cloud, MN 56303

Brandon

Job Details: 01/02/2024

"Customer stated the dryer has no heat. Disassembled and tested the heat element, found the element was worn out. Quoted the customer for new element. Customer approved. Installed, cycled and tested the dryer is now heating.

We serviced a

ASKO++ WASHER STACKED++

Model 107690336

Near Minneapolis, MN 55428

Nate

Job Details: 01/02/2024

Replaced bad drain pump that was full of coins and batteries. Runs great now. Drains great and opens door.